Frequently Asked
Questions

The FIFA 2026 package will be available on a Pay-Per-View (PPV) basis.

The FIFA 2026 package is available for NPR 999 (Inclusive of VAT).

The package is valid for 2 months from the date of purchase

The package is available on:

• NETTV Set-Top Box (STB)
• RATV Application (Smart TV APP)

Customers can purchase the FIFA package through:
– NETTV Mobile App
– Set-Top Box (STB) QR Payment
– RATV QR Payment
– Khalti App/Web
– eSewa App/Web
– Banking Apps
– My WorldLink App
– WorldLink ePayment Website
– ISP Front Desk

Yes, your Basic(Primary) package must be active in order to purchase the FIFA 2026 package.

STB  Payment currently supports:
– FonePay QR
– Khalti

RATV QR Payment supports:
– FonePay QR
– KhalJ

Yes. The NETTV Mobile App supports:
– eSewa
– KhalJ
– FonePay

In most cases, package activation is immediate. However, it may take a few minutes depending on the payment
gateway and network conditions.

Customers need to provide:
– NETTV Username
– Subscriber ID (if applicable)
– Select the corresponding Set-Top Box (STB), where required

Please contact NETTV Customer Support and provide:
– Transaction ID
– Payment Screenshot
– NETTV Username / Subscriber ID
The support team will verify the transacJon and acJvate the package if required.

For any payment or subscription-related assistance, please contact:
– NETTV Customer Support
– ISP Customer Care
– The respective payment service provider (eSewa, Khalti, FonePay, or Bank) for transaction-related inquiries.

NETTV Is the IPTV/OTT Platforms where users can access live TV channels from around the globe, Movies, recorded TV programs, pay per view video content, web series, TV shows and much more. These services are available over a variety of platforms including smart phones, tablets, laptops and SETTOP box.

NETTV Standard package presents you 200+ channels from around the globe which is bundled with our WorldLink internet package. The same entertainment package would have come at a price of around NPR 500 if you would have subscribed for it from outside WorldLink. Not only this, along with free Live channels and high bandwidth internet we also present you YouTube on TV which makes your Every TV a smart TV. Beside that we have also populate our Movies library with lots of national and international blockbuster on demand (pay per view) movies.

NETTV Prime package is a value-added service in which we present a wide range of popular Movies, new Web series, Music videos, TV shows, talk shows and much more totally revolutionizing our TV watching experience. Here, we provide one of the most popular contents from Hungama Play, NETTV Cine+ (Eros Now and shemaroo me). This entertainment packed package comes at an unbelievable introductory price of NRs. 99+ vat per month. Along with this package we also facilitate the users that they can access all the NETTV Cine+ 3000+ movies, web series, TV shows and much and much more absolutely free to 2 mobile devices if he/she has login credentials.

• Press SET of NETTV/IPTV remote until the light stops blinking and light glows constantly.
• Keep both remote in such a way that both LEDs are facing each other.
• Keep pressing AV/TV button of NETTV/IPTV remote and same button of your TV remote until the light of NETTV/IPTV remote glows constantly.
• Do the same process for all other buttons i.e Volume down, Volume up and Power button.
• Select the channel from menu key and there appears “wait to load epg/dvr” and when its loaded, you can select the channels.

“NETTV Cine +” is a collection of 3000+ blockbuster movies, web series, short films which will be available on all platforms of NETTV (NetTV Prime package (on set top box), NETTV App & NETTV Web TV) making it a powerhouse of entertainment. The viewers can watch varieties of movies, web series anytime, anywhere with any kind of internet connection on their mobile or laptop.

All NetTV Prime users can watch NetTV Cine+ on their set top box and will get 2 Net TV OTT sessions FREE simultaneously. So NetTV Prime users can now enjoy Hungama and NetTV Cine+ content at only Rs99/month with lot of other benefits and additional Live Channels on NETTV Set top box.

“NETTV Cine+” is available on three different platforms which are NETTV Set Top Box, NETTV APP, NETTV Web TV.

NETTV Cine+ can be purchased using NETTV Wallet and other e-Payment wallets like Khalti, Esewa, IME Pay, Fone pay. (If your balance is sufficient you can directly purchase and watch. If not, you have to load your wallet accounts.) If you have subscribed to NETTV Prime Package than you can view the contents of “NetTV Cine+” right away.

As soon as you purchase this Package it will run for 1 month from the purchased date and time.

Step 1: Turn on the STB and your TV

Step 2: Click to “NETTV Cine+” section

Step 3: Click any of the “NETTV Cine+” content to buy

Step 4: Click Buy

Step 5: You will redirect to E-payment page

Step 6: Select payment gateway Khalti/eSewa/IME-pay

Step 7: Enter your Khalti/eSewa/IME-pay Login credentials

Step 8: Enter the OTP code you received on your registered mobile device

Step 9: Enter your transaction pin & Click ok to Confirm

Step 10: Successful payment

Step 11: Play, Watch and Enjoy!

Step 1: Turn on the STB and your TV

Step 2: Go to “NETTV Cine+” section

Step 3: Select any content from “NETTV cine +”

Step 4: Click Buy

Step 5: You will redirect to E-payment page

Step 6: Select Fone-pay

Step 7: QR code will be generated

Step 8: Open & scan the generated QR from your Payment app

Step 9: Successful payment

Step 10: Play, watch & Enjoy!

No, you cannot access to NETTV Cine + if you haven’t subscribed to NETTV Prime Package. NETTV Cine +(NETTV Prime package) is available at Rs 99 for Prime package users to all the NETTV WorldLink Customers.

Prime Package subscribers can easily access these contents with their Prime subscription on TV (Set Top Box) and can also access the contents on their 1 mobile app and 1 web TV with same subscription of Rs. 99/ month. No further process required.

Yes, Cine Plus can be accessed at Rs.69+ VAT per month for Non-WorldLink users. The subscription will allow you to view the contents of NETTV Cine+ on NetTV app/ web platforms.

NETTV Cine+ will be available on the main Home Screen below Movies section of NETTV Set top box whereas it will appear beside Live TV on top menu bar on NETTV App as well as NETTV web-TV.

You can login to NETTV Mobile App through your Gmail login, Facebook login, or with Ncell login (you must have a Ncell sim)

Yes, you can login to NETTV Mobile app through sign-in with the MyWorldLink option, where you can login with your registered number.

Here is the process:

My WorldLink app> customer login password> forget password? Reset request> yes! I am sure

channels in NETTV Mobile App through Google and Facebook Login?
No, Premium Channels are not available for Google and Facebook login users. You must be a WorldLink internet user with NETTV subscription in order to get access Premium channels in mobile app through ISP login credentials.

Pay-per-view Movies.

Pay Per View movies can be purchased using NETTV Wallet and other e-Payment wallets like Khalti, Esewa, IME Pay, Fone pay. (If your balance is sufficient, you can directly purchase and watch. If not, you have to load your wallet accounts.)

No, you will not be able to watch it on TV (Set-Top Box) if you purchase Pay per View movies on the NETTV app. You must purchase it separately.

As soon as you purchase the movie it will be valid for 24 hrs.’, from the purchased date and time.

Step 1: Download the NETTV app from the App Store/Play Store

Step 2: Open NETTV App

Step 3: Login through your ISP (WorldLink) or Google/Facebook accounts

Step 4: Go to “More” Options on your NETTV App

Step 5: Select Wallet Top Up

Step 6: Click Top-up Wallet and Enter the Desired Amount and click on “Proceed”

Step 7: Choose payment gateway Khalti/Esewa/IME pay

Step 8: Enter Khalti/ESewa/IME pay credentials

Step 9: Enter the OTP and transaction pin of your Khalti/Esewa/IME pay accounts

Step 10: Select Confirm

Step 11: Your Top-up has been done successfully.

NETTV Cine+ can be purchased using NETTV Wallet and other e-Payment wallets like Khalti, Esewa, IME Pay, Fone pay. (If your balance is sufficient, you can directly purchase and watch. If not, you have to load your NETTV wallet accounts.) If you have subscribed to NETTV Prime Package than you can view the contents of “NetTV Cine+” right away.

-Step 1: Open NETTV App

-Step 2: Login through your ISP (WorldLink) or Google/Facebook accounts

-Step 3: Go to “NETTV Cine+”

-Step 4: Click any of the “NETTV Cine+” content

-Step 5: Click Buy now option

-Step 6: Select “NETTV Cine+” Package

-Step 7: Select “Use wallet payment”

-Step 8: Click “Continue to Payment”

-Step 9: Successful payment

-Step 10: Play, Watch and Enjoy!

NETTV Cine+ will appear beside Live TV on top menu bar on NETTV App as well as NETTV web TV.

Yes, if you purchase the “NETTV Prime Package” on the Set-top box, “NETTV Cine+” will be accessible on 2 OTT (app/web) devices with the same package at no additional charges.

No, you will not be able to watch it on TV (Set-Top Box) if you purchase Pay per View movies on the NETTV app. You must purchase it separately.

The price for NETTV Cine+ is Rs. 69+VAT/month.

After, you purchase NETTV Cine+ in Mobile app, you can access it from only one device at a time. (app/web)

1. Voice Command
2. Google Play store (5000+ Apps)
3. Google Play Movies & TV
4. Google Play Games
5. Music
6. Chromecast built-In
7. 4K HDR (High Dynamic Range)
8. 360 degree Remote
9. Game Controller (JOYSTICKS & Console) Gaming

[Note: NETTV Streamz+ includes all the features of NETTV IPTV]

All you have to do is just say “Hey Google” or press the mic button on your remote to quickly find the latest blockbuster movies, stream shows, all without leaving what you’re watching.

You can get your favorite 5000+ apps and games on your TV whenever you want from Google Play Store. You can download them as per your need.

Google Play Movies & TV is an online video on demand service operated by Google where movies and television shows can be watched by purchasing it.

Google Play Game is an online gaming service where you can download, and most of the games with controller support also work on Android TV as long as the box is compatible.

Yes, it does.

Connect your device to the same Wi-Fi network as your NETTV set-top box

Open the app that has the content you want to cast. For Eg. Open YouTube

In the app, find and select Cast.

On your device, select the name of your TV.

When Cast. changes color, you’re successfully connected.

Yes, you can enjoy high quality pictures and videos.

The Bluetooth remote allow you to control your TV service without having direct Line of Sight i.e. You can use it from any angle or 360 degree

Yes, you can use your phones as Android TV compatible remotes all you have to do is:

• Download the Android TV remote controller App in your mobile
• Pair you Smart Phone with NETTV se-top box

You can upgrade your plan from your nearest Worldlink Branch.

Yes, you can upgrade the storage of Set-top box by connecting additional USB/Hard drive.

Yes.

Box Specification (RAM/ MEMORY/AVAILABLE PORTS)
2 GB RAM
8GM Internal Memory (You can expand storage by connecting USB devices)
1 HDMI Port
2 USB Ports ( USB 2.0 and USB 3.0)
1 A/V Port
1 LAN Port of Speed 100Mbps

It’s a Netflix certified box, so yes it’s available

No, only the apps that are build for Android TV are available in NETTV Streamz+ are available.
There are 5000+ Apps available all from gaming to streaming