How do I change or cancel my registration?

Registration Cancellation Policy

How to cancel my registration

• Click My Stuff in the top navigation bar.
• Under Registration history click the current year.
• Click 3. Payment and Receipt.
• Click the red Cancel Registration button.
• If you are before the Cancellation Deadline, you will get a full refund issued to your credit card. The refund can take 10 business days to post to your account. If you are after the Cancellation Deadline, you cannot get a refund.

How to cancel part of my registration

• Click My Stuff in the top navigation bar.
• Under Registration history click the current year.
• Click 2. Register and unselect the sessions that you want to cancel
• Click the blue Payment button and follow the prompts.
• If you are before the Cancellation Deadline, you will get a refund issued to your credit card. The refund can take 10 business days to post to your account. If you are after the Cancellation Deadline, you cannot get a refund.

How to add conference or workshops to my registration

• Click My Stuff in the top navigation bar.
• Under Registration history click the current year.
• Click 2. Register and select the sessions that you want to add, do not unselect the sessions that you still want to attend, You will ony be charged for the additional sessions 
• Click the blue Payment button and follow the prompts.

How to switch from a in-person to a virtual registration

• Click My Stuff in the top navigation bar.
• Under Registration history click the current year.
• Click 2. Register
• Unselect the in-person sessions
• Click Virtual Only
• Click the blue Payment button and follow the prompts.
• If you are before the Cancellation Deadline, you will get a refund issued to your credit card. The refund can take 10 business days to post to your account. If you are after the Cancellation Deadline, you cannot get a refund.

How to switch from a virtual to a in-person

• Click My Stuff in the top navigation bar.
• Under Registration history click the current year.
• Click 2. Register
• Unselect Virtual Only
• Click the in-persion sessions you want to attend
• Click the blue Payment button and follow the prompts.