London

This training is designed for current and prospective Stripe customers who are interested in learning about industry best practices and key business operations that keep payments programs healthy. You’ll learn about conversion optimisation, card payments optimisation, and cost analysis directly from Stripe experts.

Course objectives:

• Understand the key considerations for optimising your payment processes
• Learn how to streamline costs when using cost-plus pricing

This training is intended for individuals who want to:

• Gain relevant industry information for payment operations
• Refresh their Stripe operations knowledge
• Optimise their payments implementation

Course level: Foundational

This training is designed for current and prospective Stripe customers who are interested in learning about ways to reduce losses due to fraud and disputes, and help protect their business’s bottom line. You’ll learn about fraud and dispute detection directly from Stripe experts.

Course objectives:

• Develop the skills to help combat fraud effectively while maintaining positive standing with payment networks and customers.
• Learn best practices for responding to disputes, including when to respond and what information to provide to maximize your dispute win rate.

This training is intended for individuals who want to:

• Gain relevant industry information for payment operations
• Minimize their fraud and disputes exposure

Course level: Foundational

Formally validate your Stripe skills by taking one of our certification exams. This structured on-site testing opportunity is designed to assess proficiency in using Stripe products effectively.

Fundamental certification: This certification assesses your foundational knowledge of Stripe’s offerings and core concepts—perfect for entry-level and novice usage of Stripe.

Architect certification: This certification validates your expertise in designing and implementing complex internet economy solutions, covering advanced features in Stripe Payments, Stripe Billing, and platform solutions.

Preregister at stripe.training or drop in anytime, space permitting.

If you want to get a head start, check out stripe.training for comprehensive study guides and practice exams

Presented by TrueLayer

This session charts the rapid evolution of Pay by Bank (PBB) from concept to commercial reality. TrueLayer’s product team demonstrates how PBB has achieved mainstream adoption in ecommerce, addressing key merchant pain points such as high card transaction fees, slow settlement, chargebacks, and fraud risk.

Presented by Klarna

AI agents are becoming a new commerce channel—discovering, comparing, and purchasing products on behalf of customers. In this session, Klarna will share how its AI agent, product discovery protocol, and feed optimization approach help businesses prepare. You’ll learn how structured product data and interoperable infrastructure influence visibility, conversion, and post-purchase outcomes in an agent-driven environment.

Presented by commercetools

AI is no longer just a productivity tool for your team—it’s becoming an operator. Managing pricing, promotions, catalog, and personalization autonomously, at a speed and scale no human team can match. The brands that get there first won’t just be more efficient.

They’ll be operating in a fundamentally different way than their competitors. The only question is whether your infrastructure can support it.

Join commercetools CPO Shiri Erez-Mosenzon to find out what autonomous commerce means for your business—and what it takes to prepare for it.

Presented by Yuno

As payments fragment across rails, wallets, and PSPs, teams have data but not answers. When approvals drop, revenue leaks in real time.

In this session, Yuno CRO Justo Benetti shows why payments must be AI-native—not AI-on-top. Imagine a system that reads live performance signals across providers, methods, and geos, pinpoints what changed and why, recommends the next best action—reroute, retry, step-up, recover—and learns from every outcome.

Learn how to turn payments ops from dashboards and ticket queues into autonomous optimization.

Presented by Zoho

Business growth and global ambitions demand deep, real-time insights and the agility to act on them. That’s made technology, increasingly AI, central to modern finance.

But compliance complexity and AI-ready data gaps slow decisions and hold finance teams back.

This session explores what finance looks like when it’s:

• AI-native from the ground up
• Integrated across functions
• Compliant across markets
• Backed by trusted payments infrastructure