Resolved -
This incident has been resolved.
Jun 4, 16:45 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
May 19, 17:18 CEST
Update -
We are continuing to work on a fix for this issue.
May 5, 13:21 CEST
Identified -
We have identified a potential root cause of the issue affecting cards blocked by our Play-by-the-rules feature (PBR) not being automatically unblocked. Our technical team is currently testing a fix. We apologize for the continued inconvenience and will keep you updated on our progress.
May 5, 13:02 CEST
Investigating -
We are currently investigating an issue where some cards recently blocked by our PBR (Play by the rule feature) system are not automatically unblocking as expected.
Our engineering team is actively working on a fix and is committed to resolving this as soon as possible. We apologize for the inconvenience.
May 5, 09:24 CEST