Resolved -
Through our monitoring, we have determined that project upgrade behavior has returned to normal across the fleet. This incident is resolved.
Jun 25, 18:51 UTC
Monitoring -
We have implemented all necessary mitigations and the project upgrade rates have returned to normal across the fleet. We will continue to monitor these flows for any irregularities or recurring degradation. If you are still experiencing delayed or blocked upgrades on your Project, please contact Support.
Jun 25, 18:08 UTC
Update -
We are starting to notice improvements as a result of our mitigation efforts, and expect that project upgrades should start to become less delayed. We’ll continue monitoring and will update as we observe improvements across the fleet.
Jun 25, 17:46 UTC
Update -
We are continuing our operational and investigative work to improve upgrade flow performance and mitigate further problems.
Jun 25, 17:03 UTC
Update -
We are implementing operational mitigations to try to improve upgrade performance.
Jun 25, 16:27 UTC
Update -
We are continuing to work through a variety of options for improving upgrade performance. This includes working with our upstream provider and adjusting operational parameters.
Jun 25, 16:03 UTC
Update -
We are aware that upgrades continue to be delayed. We are exploring other factors that are contributing to the slow upgrades.
Jun 25, 15:32 UTC
Identified -
The upgrade delays have been caused by resource capacity limits. We are taking actions to increase the appropriate resources.
Jun 25, 15:01 UTC
Update -
Upgrades are taking longer than usual, but generally will complete if allowed to proceed. We are investigating the cause of the delays.
Jun 25, 14:41 UTC
Investigating -
We are investigating potential upgrade issues in multiple regions. We are working to confirm impact and determine next steps.
Jun 25, 14:20 UTC