SendGrid Status

Mail Sending Operational

API v3 Operational

SMTP Operational

API v2 Operational

Marketing Campaigns Operational

Webhooks Under Maintenance

Event Webhook Under Maintenance

Parse API Under Maintenance

API Operational

Website Operational

Statistics Operational

Email Activity Operational

Partners Operational

Billing Operational

Legacy Marketing Campaigns Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Infrastructure Maintenance: Saturday, February 28, from 2-6PM PT Feb `28`, `2026` `14:00`-`18:00` PST

In order to increase the stability and scalability of our systems, we are performing scheduled maintenance on our infrastructure on February 28, from 2PM to 6PM PT. During this time, customers may experience failures when trying to create, update or delete lists, custom fields, segments, campaigns and images.
Additionally, contact-uploads, campaigns that have been scheduled and ingestion of click and open events will be delayed. Thank you for your patience through this maintenance.
Posted on Feb 18, 2026 - 07:27 PST

Past Incidents

Feb 18, 2026

Unresolved incident: Event Webhook and Inbound Parse Maintenance: Tuesday - Friday, Febuary 17th - 20th.

Feb 17, 2026

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

Incomplete Advanced Statistics

Resolved - Our engineers have monitored the fix and confirmed the issue with Advanced Statistics has been resolved. All services are now operating normally at this time.
Feb 12, 10:36 PST

Update - Our engineering team has identified the root cause of the issue and is continuing to work on implementing a fix. We will provide the next update in four hours or as soon as additional information becomes available.
Feb 12, 06:42 PST

Update - Our engineering team has identified the root cause of the issue and is actively working on implementing a fix. We will provide the next update within four hours or sooner if additional information becomes available.
Feb 12, 03:02 PST

Update - Our engineers have identified the issue and are currently implementing a fix. We will provide another update in next four hours or as soon as more information becomes available.
Feb 11, 22:56 PST

Update - Our engineers have identified the issue and are currently implementing a fix. We will provide another update as soon as more information becomes available.
Feb 11, 20:19 PST

Identified - Our engineers have identified the issue and are currently implementing a fix. We will provide another update in next two hour or as soon as more information becomes available.
Feb 11, 16:50 PST

Update - We are continuing to investigate this issue and will provide an update in the next four hours or as soon as more information becomes available.
Feb 11, 14:47 PST

Update - We are continuing to investigate this issue and will provide an update in the next two hours or as soon as more information becomes available.
Feb 11, 12:47 PST

Update - We are continuing to investigate this issue and will provide an update in the next hour or as soon as more information becomes available.
Feb 11, 11:46 PST

Investigating - Starting around 1pm PST on February 7th, our engineers began investigating an issue with Advanced Statistics (Geographical, Mailbox Provider, Browser, etc.). Customer may experience Incomplete Advanced Statistics for the following date and time frames: 1pm - 5pm PST and 7pm - 9pm PST on 02/07/2026. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Feb 11, 10:46 PST

Feb 11, 2026

Unable to Create Support Ticket from SendGrid Help Center

Resolved - Our engineers have monitored the fix and confirmed the issue with Ticket Creation within the SendGrid Help Center has been resolved. All services are now operating normally at this time.
Feb 11, 12:33 PST

Update - We are continuing to monitor for any issues. We will provide another update in an hour or as soon as more information becomes available.
Feb 11, 11:35 PST

Update - We are continuing to monitor for any issues. We will provide another update in an hour or as soon as more information becomes available.
Feb 11, 10:43 PST

Monitoring - Our engineers have implemented a fix and are monitoring system performance. Customer should be able to submit a support ticket through the SendGrid Help Center now. We will provide another update in an hour or as soon as more information becomes available.
Feb 11, 09:37 PST

Investigating - Starting around 8:15 am PST on February 11th, our engineers began investigating an issue with the SendGrid Help Center and the Ticket Creation process. Customer may experience errors when creating a support ticket request within the SendGrid Help Center. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Feb 11, 08:52 PST

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

Sender Authentication Degraded

Resolved - Our engineers have monitored the fix and confirmed the issue with Sender Authentication has been resolved. All services are now operating normally at this time.
Feb 4, 10:56 PST

Monitoring - Our engineers have implemented a fix and are monitoring system performance. Due to a third-party provider, we were experiencing issues with verifying records within Sender Authentication. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 4, 10:40 PST

Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 4, 10:25 PST

Investigating - Starting around 10am on February 4, 2026, our engineers began investigating an issue with Sender Authentication. Users may experience newly created records within the Sender Authentication page not verifying which includes Domain Authentication and Link Branding records that were created after 8:45am PST. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 4, 10:12 PST

Scheduled Maintenance

Infrastructure Maintenance: Saturday, February 28, from 2-6PM PT Feb 28, 2026 14:00-18:00 PST

Past Incidents

Infrastructure Maintenance: Saturday, February 28, from 2-6PM PT Feb `28`, `2026` `14:00`-`18:00` PST