User Guide | Chatwoot
Chatwoot User Guide
Search for the articles here or browse the categories below.
Learn how to use Chatwoot effectively and make the most of its features to enhance customer support and engagement.
Chatwoot Glossary
Start the Engine: Intro to Chatwoot and Customer Engagement.
Lesson 1: Your first Chatwoot conversation
Lesson 2: Dashboard Basics
Lesson 3 (a): Mastering core features
Get started with Chatwoot. This section guides you through the basic setup and introduces fundamental concepts in Chatwoot.
Creating a Chatwoot Account
Customizing your personal profile
Setting up notifications
Updating your General settings
Adding Agents
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Guides to help with a smooth transition from other platforms, such as Zendesk, Freshdesk, Intercom, etc, to Chatwoot.
Migrations
How to migrate from Intercom to Chatwoot?
How to migrate from Front to Chatwoot?
How to migrate from Freshdesk to Chatwoot?
How to migrate from Zendesk to Chatwoot?
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Read more about Captain, our AI agent designed specifically for customer support.
Captain
Introduction to Captain
Creating an assistant with Captain
Creating a document in Captain
Creating an FAQ with Captain
How to use Captain Memories?
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How To
Purchasing a Paid Self-Hosted Chatwoot License: A Step-by-Step Guide
How to Find Your Personal Access Token in Chatwoot
How to Embed Your Help Center Articles in the Live Chat Widget
How to Change Your Email Address in Chatwoot
How to Remove the Free Usage Limit Exceeded Message in Chatwoot