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{"id":36768,"date":"2026-02-26T06:16:01","date_gmt":"2026-02-26T14:16:01","guid":{"rendered":"https:\/\/zight.com\/?page_id=36768"},"modified":"2026-04-01T13:28:20","modified_gmt":"2026-04-01T20:28:20","slug":"request-links","status":"publish","type":"page","link":"https:\/\/zight.com\/request-links\/","title":{"rendered":"Request"},"content":{"rendered":"<p>&nbsp;<\/p> <p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp;<\/p>\n","protected":false},"author":57,"featured_media":36827,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":{"0":"post-36768","1":"page","2":"type-page","3":"status-publish","4":"has-post-thumbnail","6":"entry"},"acf":{"modules":[{"acf_fc_layout":"banner","text":"<h2>Collect What You Need in One Request<\/h2>\r\n<p class=\"p1\">Collect videos, data logs, files, and screenshots through a single structured link.<\/p>\r\n&nbsp;","global_1":false,"button_1":{"title":"Sign Up Free","url":"http:\/\/share.zight.com\/signup?utm_source=website&utm_medium=hero+button","target":""},"global_2":false,"button_2":{"title":"Create a Request","url":"https:\/\/share.zight.com\/dashboard-new\/requests?utm_source=website&utm_medium=button&utm_campaign=request_link","target":""},"after_button":"","variations":"default","align":"aic","media_type":"img","reviews":"","image":36827,"video":null},{"acf_fc_layout":"logos","title":"Powering the World\u2019s Best Teams","text":"Join 5m+ users who rely on Zight to increase their productivity","logos":"","display":true,"margin_top":true,"margin_bot":true},{"acf_fc_layout":"content","title":"See Request Links in Action","subtitle":"","content":"<style>\r\n.request-video-center {\r\n  max-width: 800px;\r\n  margin: 0 auto;\r\n}\r\n\r\n.request-video-center .wp-video,\r\n.request-video-center .wp-video-shortcode,\r\n.request-video-center .mejs-container,\r\n.request-video-center video {\r\n  width: 100% !important;\r\n  max-width: 800px !important;\r\n  margin: 0 auto !important;\r\n  display: block !important;\r\n  height: auto !important;\r\n}\r\n<\/style>\r\n\r\n<div class=\"request-video-center\">\r\n  [video width=\"800\" mp4=\"https:\/\/zight.com\/wp-content\/uploads\/2026\/04\/request_links.mp4\" poster=\"https:\/\/zight.com\/wp-content\/uploads\/2026\/04\/request_thumbnail.png\"][\/video]\r\n<\/div>","global_1":false,"button_1":"","button_1_color":"none","global_2":false,"button_2":"","button_2_color":"blue","after_content":"","display":true,"margin_top":true,"margin_bot":true,"width":"wide","alignment":"left"},{"acf_fc_layout":"columns","title":"One Request. Multiple Ways to Respond.","text":"","cols":[{"icon":"{\"family\" : \"classic\", \"style\" : \"regular\", \"id\" : \"video\", \"label\" : \"Video\", \"unicode\" : \"f03d\"}","title":"Video Recordings","text":"Capture a screen recording directly from the browser to show exactly what\u2019s happening.","link":{"title":"Learn about Request Video","url":"https:\/\/zight.com\/request-video\/?utm_source=customer.io&utm_medium=email_action&utm_content=Newsletter&utm_campaign=February%20newsletter","target":""}},{"icon":"{\"family\" : \"classic\", \"style\" : \"regular\", \"id\" : \"code\", \"label\" : \"Code\", \"unicode\" : \"f121\"}","title":"Data Logs","text":"Automatically collect browser, system, and network details alongside a video when troubleshooting is needed.","link":{"title":"Learn about Data Logs","url":"https:\/\/zight.com\/request-video-data-logs-collection\/","target":""}},{"icon":"{\"family\" : \"classic\", \"style\" : \"regular\", \"id\" : \"file\", \"label\" : \"File\", \"unicode\" : \"f15b\"}","title":"File Uploads","text":"Collect documents, exports, or log files in one organized submission so your team can review and follow up.","link":{"title":"Learn about Request Files","url":"https:\/\/zight.com\/request-file\/","target":""}},{"icon":"{\"family\" : \"classic\", \"style\" : \"regular\", \"id\" : \"image\", \"label\" : \"Image\", \"unicode\" : \"f03e\"}","title":"Image Uploads","text":"Collect screenshots or visual proof to clearly understand the issue or update.","link":{"title":"Learn about Request Images","url":"https:\/\/zight.com\/request-image\/","target":""}}],"link":"","display":true,"margin_top":true,"margin_bot":true},{"acf_fc_layout":"side-by-side","title":"Request Video","button":"","text":"<p class=\"p1\">Send a link and let anyone record their screen, camera, or both directly from the browser.<\/p>\r\n\r\n<h3 class=\"p1\">Use Request Video to:<\/h3>\r\n<p class=\"p1\">\u2022 Reproduce hard-to-catch bugs<\/p>\r\n<p class=\"p1\">\u2022 Collect async updates<\/p>\r\n<p class=\"p1\">\u2022 Capture onboarding walkthroughs<\/p>\r\n<p class=\"p1\">\u2022 Escalate issues with full visual context<\/p>\r\n&nbsp;","image":36786,"display":true,"margin_top":true,"margin_bot":true,"vars":"rgt","width":"wide","pretitle":"A Better Way to Collect Context","pretext":"Collect videos, data logs, files, and screenshots through one structured request instead of chasing attachments across email and Slack.","anchor":""},{"acf_fc_layout":"side-by-side","title":"Request Video with Data Logs","button":"","text":"<p class=\"p1\">Enable Data Logs to automatically collect browser details, operating system information, screen resolution, console logs, and network logs alongside the video.<\/p>\r\n\r\n<h3 class=\"p1\">Use Request Video with Data Logs to:<\/h3>\r\n<p class=\"p1\">\u2022 Capture environment details without follow-up questions<\/p>\r\n<p class=\"p1\">\u2022 Diagnose complex or intermittent bugs<\/p>\r\n<p class=\"p1\">\u2022 Reduce reproduction attempts for engineering<\/p>\r\n<p class=\"p1\">\u2022 Escalate technical issues with full context<\/p>\r\n&nbsp;","image":36777,"display":true,"margin_top":true,"margin_bot":true,"vars":"lft","width":"wide","pretitle":"","pretext":"","anchor":""},{"acf_fc_layout":"side-by-side","title":"Request Files","button":"","text":"<p class=\"p1\">Send a dedicated link to gather documents, exports, and log files without chasing attachments across inboxes and threads.<\/p>\r\n\r\n<h3 class=\"p1\">Use Request Files to:<\/h3>\r\n<p class=\"p1\">\u2022 Gather invoices and receipts<\/p>\r\n<p class=\"p1\">\u2022 Request configuration exports<\/p>\r\n<p class=\"p1\">\u2022 Collect signed agreements<\/p>\r\n<p class=\"p1\">\u2022 Receive diagnostic files<\/p>\r\n&nbsp;","image":36725,"display":true,"margin_top":true,"margin_bot":true,"vars":"rgt","width":"wide","pretitle":"","pretext":"","anchor":""},{"acf_fc_layout":"side-by-side","title":"Request Image","button":"","text":"<p class=\"p1\">Ask recipients to upload a screenshot of an error, UI issue, or confirmation screen directly through a Request Link.<\/p>\r\n\r\n<h3 class=\"p1\">Use Request Image to:<\/h3>\r\n<p class=\"p1\">\u2022 Capture error messages<\/p>\r\n<p class=\"p1\">\u2022 Validate setup steps<\/p>\r\n<p class=\"p1\">\u2022 Gather UI feedback<\/p>\r\n<p class=\"p1\">\u2022 Collect customer photos for testimonials<\/p>\r\n&nbsp;","image":36759,"display":true,"margin_top":true,"margin_bot":true,"vars":"lft","width":"wide","pretitle":"","pretext":"","anchor":""},{"acf_fc_layout":"side-by-side","title":"Built for Real Workflows","button":"","text":"<p class=\"p1\">Request Links can be created from the web app, Chrome extension, or Mac desktop app. Recipients can respond from Safari, Chrome, Firefox, Brave, or Opera on desktop or mobile.<\/p>\r\n\r\n<h3 class=\"p1\">Built for real workflows:<\/h3>\r\n<p class=\"p1\">\u2022 Create requests from web, extension, or desktop<\/p>\r\n<p class=\"p1\">\u2022 Respond from major desktop and mobile browsers<\/p>\r\n<p class=\"p1\">\u2022 No downloads required<\/p>\r\n<p class=\"p1\">\u2022 No accounts required<\/p>\r\n&nbsp;","image":36795,"display":true,"margin_top":true,"margin_bot":true,"vars":"rgt","width":"wide","pretitle":"","pretext":"","anchor":""},{"acf_fc_layout":"content","title":"","subtitle":"","content":"<a href=\"https:\/\/zight.com\/integrations\/?utm_source=slack_unfurl&amp;utm_medium=slack&amp;utm_content=A%20original&amp;utm_campaign=AI%20Trial%20ending%20-%20offer%2050%%20off%20-%20final%20reminder\" target=\"_blank\" rel=\"noopener\"><img class=\"desktop alignnone wp-image-31516 size-full\" src=\"https:\/\/zight.com\/wp-content\/uploads\/2025\/04\/integrations_content_image.png\" alt=\"Banner of Zight\u2019s integrations with popular tools like Zendesk, Intercom, Microsoft Teams, Salesforce, and more.\" width=\"3638\" height=\"832\" \/><\/a>\r\n\r\n<a href=\"https:\/\/zight.com\/integrations\/?utm_source=slack_unfurl&amp;utm_medium=slack&amp;utm_content=A%20original&amp;utm_campaign=AI%20Trial%20ending%20-%20offer%2050%%20off%20-%20final%20reminder\" target=\"_blank\" rel=\"noopener\"><img class=\"mobile alignnone wp-image-34516 size-medium\" src=\"https:\/\/zight.com\/wp-content\/uploads\/2025\/07\/integrations_mobile-600x478.png\" alt=\"Connect Zight to the Tools You Already Use Whether you use Zendesk, Intercom, or custom Webhooks\u2014Zight integrates smoothly into your team\u2019s workflow. View All Integrations\" width=\"600\" height=\"478\" \/><\/a>\r\n\r\n&nbsp;","global_1":false,"button_1":"","button_1_color":"none","global_2":false,"button_2":"","button_2_color":"blue","after_content":"&nbsp;\r\n\r\n&nbsp;","display":true,"margin_top":true,"margin_bot":true,"width":"wide","alignment":"left"},{"acf_fc_layout":"cta","title":"Collect What You Need in One Request","text":"","button":{"title":"Create a Request Link","url":"https:\/\/share.zight.com\/dashboard-new\/requests?utm_source=website&utm_medium=button&utm_campaign=request_link","target":""},"display":true,"margin_top":true,"margin_bot":true,"vars":"full","bg_color":"blue"},{"acf_fc_layout":"faqs","title":"Frequently Asked Questions","text":"","questions":[{"feature":"What are Request Links?","answer":"<p class=\"p1\">Request Links let you collect videos, data logs, files, or screenshots through a single structured request. Instead of asking for attachments over email or Slack, you send one link and receive exactly what you need.<\/p>\r\n&nbsp;"},{"feature":"Do recipients need a Zight account?","answer":"<p class=\"p1\">No. Anyone can respond to a Request Link directly from their browser without creating an account or installing software.<\/p>\r\n&nbsp;"},{"feature":"What types of submissions can I collect?","answer":"<p class=\"p1\">You can collect video recordings, optional Data Logs, file uploads, and image uploads. Choose the format that fits your workflow.<\/p>\r\n&nbsp;"},{"feature":"Can I customize each request?","answer":"<p class=\"p1\">Yes. You can edit the title and message to explain exactly what you\u2019re asking for and include any relevant instructions.<\/p>\r\n&nbsp;"},{"feature":"Are Data Logs required for Request Video?","answer":"<p class=\"p1\">No. Data Logs are optional and can be enabled when deeper technical context is needed.<\/p>\r\n&nbsp;"},{"feature":"Which browsers are supported?","answer":"<p class=\"p1\">Recipients can respond from Safari, Chrome, Firefox, Brave, or Opera on desktop or mobile.<\/p>\r\n&nbsp;"},{"feature":"Where are submissions stored?","answer":"<p class=\"p1\">All responses are securely stored in your Zight workspace under the original Request Link for easy review and follow-up.<\/p>\r\n&nbsp;"},{"feature":"Can I reuse a Request Link?","answer":"<p class=\"p1\">Yes. 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