Citizen Snap
Society
We continued to act upon our commitment to building a platform where users can have fun and feel safe. We accelerated our enforcement capabilities, reducing our median response times to take enforcement action on reported violations to approximately 1 minute, an 87% improvement from 2024. At the same time, we expanded automation to 58% of reports handled by the Trust and Safety team, enabling human review to focus on the most nuanced cases. We also strengthened our work with law enforcement by hosting our fifth annual United States Law Enforcement Summit and launching our first Global Law Enforcement Summit, reaching approximately 6,000 law enforcement professionals globally. We elevated teen voices through our inaugural Council for Digital Well-Being, expanding from a US pilot to include sister councils in Europe and Australia. We launched The Keys: A Guide to Digital Safety, an interactive learning program designed for teens and families, and released the third edition of our Digital Well-Being Index, a cross-platform study surveying more than 9,000 young people across six countries.
We continued to advance our commitment to local communities around the world by hosting over 1,000 volunteer initiatives alongside our Snap team members, impacting more than 18,000 students and community members across our three focus areas: access to education, mentorship and career pathways, and community wellbeing.
Planet
We launched a new decarbonization strategy focused on supplier engagement and source-level emissions reduction, giving us greater visibility into where meaningful reductions are possible across our value chain. Across our workplaces, we continued improving energy efficiency, consolidating our footprint, tackling food waste, and investing in transit-oriented commuting options that encourage employees to play an active role in lowering our overall impact. And through Snap for Green, we also helped brand partners measure and reduce the carbon footprint of their advertising, reinforcing that Snap's platform can drive climate progress beyond our own operations.
People
Belonging remains a core tenet at Snap. Nearly half of our workforce now belongs to at least one of our ten global Employee Resource Groups (ERGs), showcasing strong momentum in how we build culture from within. We held 2,400+ Councils across the company, with 92% of managers participating. We advanced global talent development in 2025, onboarding new hires across regions, reaching 300+ employees through growth initiatives, and equipping 160+ managers and emerging leaders with tools for inclusive, high-performance leadership. We also expanded our presence at major industry conferences, in line with our commitment to find and connect to talent globally and introduced our technology to the communities we serve. In parallel, we prioritized team well-being through expanded mental health benefits and strengthened workplace safety practices, maintaining a Total Recordable Incident Rate below industry average.
Governance
Our governance practices reflect and reinforce our core values. In our supply chain, we expanded risk assessment to capture nine distinct categories and achieved a 99% supplier response rate on conflict minerals due diligence, while implementing proactive oversight to navigate evolving regulatory expectations. We introduced a centralized system to house our policies, manage approvals for gifts, meals, entertainment, and conflict of interest disclosures, and track policy attestations, enabling more immediate identification and response to compliance risks. We also evolved our Global Code of Conduct training from traditional formats to scenario-based learning reaching 98% completion, and expanded our Compliance Champions program across six countries. In data governance, we maintained rigorous multi-layered controls for all public-facing information while preparing for new European Commission requirements on the Digital Services Act Transparency Report. Together, these efforts reflect a governance approach focused on strengthening accountability, enhancing oversight, and ensuring our practices evolve alongside a rapidly changing regulatory landscape.
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