DRUM'N'CODE

BACKGROUND

Please describe your company and position.

I am the Head of Content & UX of AGROMAT

Describe what your company does in a single sentence.

AGROMAT has over 30 years of experience in the Ukrainian market and operates a nationwide retail network with 30+ stores across the country. The company supplies tiles and sanitary ware for residential interiors as well as large-scale projects such as stadiums, airports, shopping malls, and restaurants. AGROMAT also runs a large and user-friendly e-commerce platform at agromat.ua and works with over 1,000 global and Ukrainian brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DRUM'N'CODE to accomplish?

• Stabilize the legacy Laravel-based marketplace
• Improve performance and loading speed
• Reduce technical debt and improve maintainability

SOLUTION

How did you find DRUM'N'CODE?

Online Search

Why did you select DRUM'N'CODE over others?

Clear technical leadership and a pragmatic approach to legacy systems.

How many teammates from DRUM'N'CODE were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work focused on stabilizing and optimizing a legacy PHP (Laravel) marketplace through a series of structured technical improvements. DRUM’N’CODE started with an audit of the existing architecture and gradually transformed the platform into a more maintainable and predictable system.

Key deliverables included:

• Re-architecting core application logic into a layered structure (controllers, services, repositories) and moving business logic out of views and controllers.
• Refactoring and cleaning legacy SQL queries, introducing caching for heavy requests and high-traffic widgets.
• Modernizing the frontend asset pipeline with build optimization, minification, lazy loading, and cleanup of legacy SVG usage.
• Centralizing media processing by implementing responsive image generation with WebP/AVIF formats and preparing an asynchronous media processing approach to avoid server memory limits.
• Fixing long-standing legacy issues affecting imports, promotional bundles, and catalog views.
• Standardizing the delivery workflow from development to staging and production, including staged releases and validation.

As a result, the project delivered a stable technical foundation, improved performance, and a clean baseline for future modernization and feature development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most measurable outcome was platform stability. Deployments became predictable, critical regressions stopped occurring, and the team no longer had to pause releases due to technical risk.

Page load times improved noticeably as a result of frontend asset optimization, caching, and modern image formats, especially on media-heavy catalog pages.

From a delivery standpoint, development velocity increased: new changes and fixes now require less time due to a cleaner, more modular codebase.

Finally, the project established a clear technical baseline and workflow (staging before production), allowing us to plan future modernization efforts with confidence rather than reacting to ongoing issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was transparent and well-structured. The team worked in prioritized batches with clear scopes, which allowed them to consistently deliver items on time. Tasks and progress were tracked in Jira, and releases always went through staging before production.

They were responsive to our needs and proactive in communication - flagging risks early, explaining trade-offs, and adjusting scope when priorities changed. Documentation was clear, and we always understood what was being delivered, what was next, and why. Overall, their approach made a technically complex legacy project feel controlled and predictable.

What was your primary form of communication with DRUM'N'CODE?

Virtual Meeting

What did you find most impressive or unique about this company?

Their sense of ownership stood out the most. DRUM'N'CODE treated a complex legacy system as if it were their own product, focusing on long-term stability rather than quick fixes.

What was especially valuable was the CTO’s ability to translate technical risks into clear business impact, which helped us make confident prioritization decisions. That combination of technical depth, pragmatism, and business-oriented thinking made them a truly reliable partner.

Are there any areas for improvement or something DRUM'N'CODE could have done differently?

There were no major issues. If anything, we could have introduced a short, regular weekly checkpoint earlier in the project. Once we added it, alignment and decision-making became even faster. Overall, this was a minor process improvement rather than a problem.

BACKGROUND

Please describe your company and position.

I am the Founder/CEO of a consumer products & services company 

Describe what your company does in a single sentence.

A marketplace support platform for women.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DRUM'N'CODE to accomplish?

• MVP

SOLUTION

How did you find DRUM'N'CODE?

Clutch Site

Why did you select DRUM'N'CODE over others?

• High ratings
• Pricing fit our budget

How many teammates from DRUM'N'CODE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Front-end and backend fully functioning marketplace MVP.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Fully Functioning Marketplace Platform (Web-Based)

User Side (Clients)

Account creation and secure login
Profile setup and preferences
Ability to browse, filter, and select Experts by category or availability
Booking system with visible available time slots (manual entry by Experts)
Payment integration (e.g., Stripe) for single sessions or subscriptions
Confirmation emails, receipts, and booking reminders
In-platform access to join video sessions
Session history and notes view
Access to Resources, Community, and Tools (based on plan level)
Expert Side

Profile creation with services, pricing, and availability management (manual, no sync)
Notifications for new bookings, cancellations, and changes
Ability to add session notes that are visible to clients
Dashboard to manage session bookings and track payments
Invoice submission and tracking functionality
Admin Side

User and Expert management (approval, deactivation, support)
Session oversight and manual rescheduling if needed
Metrics dashboard for usage, revenue, session volume, etc.
Refunds and manual overrides
Access to community moderation and expert management tools
2. Booking and In-Video Meeting Integration

Built-in or third-party integration for live video sessions (e.g., Twilio or Zoom SDK)

Automatically generated secure session links
Join button accessible from the dashboard
Session timer or status indicator
Optional features: waiting room, participant tags, etc.
3. Email Marketing Triggers

Automated, behavior-based lifecycle emails:

Welcome and onboarding
Booking confirmations and reminders
Post-session feedback requests
Re-engagement prompts
Subscription renewals or upgrade nudges
4. Support & Maintenance

Ongoing platform support and troubleshooting
Bug fixes and version updates
Server monitoring and hosting maintenance
User support ticket system or live chat integration
Basic data security and compliance monitoring
5. Custom Dashboards

User Dashboard: Personalized session tracker, upcoming bookings, available resources and tools
Expert Dashboard: Bookings overview, earnings snapshot, client notes, and invoice center
Admin Dashboard: Full access to all user activity, content approvals, expert onboarding, financial tracking, and system alerts

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been excellent. They are highly responsive, often addressing needs and changes immediately. Communication is smooth and very proactive, with clear updates on progress. The team keeps the project moving efficiently and delivers on timelines.

What was your primary form of communication with DRUM'N'CODE?

Virtual Meeting

What did you find most impressive or unique about this company?

Their sense of partnership, attention to detail, and consistent timeliness stood out. They work as true collaborators, ensuring nothing falls through the cracks and that every milestone is met on schedule.

Are there any areas for improvement or something DRUM'N'CODE could have done differently?

More accurate price estimates and simpler solutions would go a long way. While the team is responsive and delivers, reducing complexity and improving upfront clarity would make the process even more efficient.

BACKGROUND

Please describe your company and position.

I am the Director, Delivery Lead of Userkind

Describe what your company does in a single sentence.

Specialist in creating digital exoeriences

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DRUM'N'CODE to accomplish?

• Outsourced team for website and ecommerce development

SOLUTION

How did you find DRUM'N'CODE?

Referral

Why did you select DRUM'N'CODE over others?

Referred to me

How many teammates from DRUM'N'CODE were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Continual software development for a range of projects including e-commerce and marketing websites. Technical solution design to assist with scoping the features of each project and identifying the ideal technical approach. The technicala stack for the projects included Shopify and WoredPress. Drum 'n' Code also provided UI design support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

on time and on budget delivery.
High quality of development, with fast site speeds and stable features that work.
Efficient project management and good communication.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management is clear, proactive and efficient. Timings are taken seriously and adhered to. I have a very strong level of confidenence because the team are very responsive, delivery what was promised on time and on budget. And in times of urgency they deliver.

What was your primary form of communication with DRUM'N'CODE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team are eager to deliver high quality work, support our needs. Each member from delivery staff to senior management have a genuine interest in us as a client, what we need to be successful and proactively work to deliver above expectations. 

Are there any areas for improvement or something DRUM'N'CODE could have done differently?

The management team are always optimising the process and the way their services are delivered. When we find challenges, an improvement in the process is applied immediately. So anything that could have been done differently is changed, to be more efficient or deliver a better service

BACKGROUND

Please describe your company and position.

I am the Talent and Partner Relations Manager of an IT team extension company. 

Describe what your company does in a single sentence.

IT Project Teams Extension

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DRUM'N'CODE to accomplish?

• PHP Engineers
• IOS Engineers
• Android Engineers

SOLUTION

How did you find DRUM'N'CODE?

We had some requests and DNC manager Vlad contacted us with some great candidates

Why did you select DRUM'N'CODE over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from DRUM'N'CODE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been working with DNC for over two years, and we have two main projects we are working on and have PHP and Android contractors there. PHP, Symfony has been working on a demo automation platform for over 1.5 years, playing a significant role in the project and showing an outstanding performance during this assignment. Android is working on a cloud-based retail management solutions project, where he did the interview very well, and now he is one of the remarkable developers on the team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes of working with DNC are satisfied clients, the absence of any bad situations with developers, and total performance. We are sure that every candidate that guys present to us, and our communication is always transparent. And that is the greatest measurable outcome. Overall, we are glad with our cooperation, and guys are our first point to reach out if we need PHP, Android, and IOS Engineers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is always on our or clients' side, but in case of need, sometimes we ask to add some hours of DNC's managers. We are satisfied with their work, and everything is managed correctly.

What was your primary form of communication with DRUM'N'CODE?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

PHP, and Android, IOS expertise. We are sure in every delivered engineer from DNC. Also, the communication with their manager, Vlad, is always transparent and effective. That's unique when companies and managers always understand your needs and can help you with any problems.

Are there any areas for improvement or something DRUM'N'CODE could have done differently?

I think everything is perfect from our perspective.

BACKGROUND

Please describe your company and position.

I am the CEO of Mad Devs

Describe what your company does in a single sentence.

We do custom software development for SMBs and Enterprises

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DRUM'N'CODE to accomplish?

• Build a long-term and trustworthy partnership to build custom software solutions helping each other with expertise and resourses

SOLUTION

How did you find DRUM'N'CODE?

Referral

Why did you select DRUM'N'CODE over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from DRUM'N'CODE were assigned to this project?

25

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged DnC in several projects during our partnership time. Once was a Banking system, where their mobile developers and designer have built native mobile apps. Another project was in HealthTech to improve the way for peopwle to work with medical centers. DnC's part included providing almost all team of developers to build mobile apps, web app and backend part, which they did impressively. 

Our ongoing project now is in Transportation industry where their team is responsible building a web app with a scalable and highly available backend for our SaaS. We have engaged DnC in a few other projects, where they successfully provided us an outstaffing service.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Not only were we able to deliver all projects on time, we had very little post-release fixes and have never had any issues with further scaling when the projects' load started to increase dramatically. All projects we did with DnC, if not closed due to external circumstances (the war and COVID), are completely working and usable solutions, successfully launched and with happy clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is very close to ours, so in every project we've always had a perfect communication and comfort in cooperation, following development and management processes and full understanding of things to be done.

What was your primary form of communication with DRUM'N'CODE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We can always trust them, their code, and their willingness to achieve our goals and meet deadlines. We are very lucky to work with a partner fully sharing our values and with very similar corporate culture.

Are there any areas for improvement or something DRUM'N'CODE could have done differently?

Not anything I can think of

BACKGROUND

Please describe your company and position.

I am the Founder of a software company

Describe what your company does in a single sentence.

We invest in and develop small B2B SaaS products, currently focusing on Shopify ecosystem.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DRUM'N'CODE to accomplish?

• Development new Shopify Apps
• Maintenance of existing Shopify Apps
• Assistance in providing technical support for the users of our Shopify Apps
• Assistance in other development needs of our company

SOLUTION

How did you find DRUM'N'CODE?

Other

Why did you select DRUM'N'CODE over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from DRUM'N'CODE were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a contractor to provide maintenance of our existing Shopify Apps, develop new ones and assist us in responding to support tickets requiring technical assistance. The DrumNCode team refactored and added several new features to our existing app and developed two new Shopify apps from scratch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They have successfully redeveloped our existing app and suggested many new great features. The team had developed 2 new Shopify apps from scratch in a very short time that were accepted by Shopify with no revision requests. Their assistance in customer support had been instrumental in our company's success.They're always ready to address any urgent issues that arise.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We're truly satisfied working with DNC, previously we have tried working with several development agencies and individual developers but we were not satisfied and our business suffered from this. We were very lucky to start working with them, their professionalism is beyond our expectation. They were always able to respond to our needs on time. 

Through DRUM'N'CODE's help, we're able to regain our losses and grow. We hope to continue our cooperation for a long time. The communication is also an area that needs praise, the team is very easy to work with, the communication channel is always open and they're great at understanding your needs.

What was your primary form of communication with DRUM'N'CODE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The DrumNCode team goes above and beyond their scope to successfully deliver their tasks. They're committed to success of our projects as if they were a member of our own team rather than an outside contractor.

Are there any areas for improvement or something DRUM'N'CODE could have done differently?

They're great at what they're doing. It would be interesting if they broaden their scope of services to other areas such as online marketing, creative design, etc.

BACKGROUND

Please describe your company and position.

I am the CEO of a business services company

Describe what your company does in a single sentence.

Our company offers consultancy services focused on helping organizations optimize their operations, improve efficiency, and achieve their strategic goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DRUM'N'CODE to accomplish?

• Provide custom-built web apps
• Provide custom-built mobile apps

SOLUTION

How did you find DRUM'N'CODE?

upwork

Why did you select DRUM'N'CODE over others?

Only company that solved our test mission (Over+5 shortlisted)

How many teammates from DRUM'N'CODE were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Conduct project investigation and gather requirements. 
• Refactor the backend system for enhanced efficiency and maintainability. 
• Work on a new payment workflow and optimize integrations, including subscriptions, payments, and API. 
• Develop multiple iOS apps. 
• Develop a new Android app. 
• Optimize load time for improved performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased business efficiency by implementing a dashboard for data and decision making. 
• Cost savings 
• Enhanced user experience. 
• Successful implementation of new features 
• High traffic Website speed optimization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was exceptional, with the team consistently delivering all items on time. They were responsive to our needs and handled the project with a high level of professionalism.

What was your primary form of communication with DRUM'N'CODE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I find most impressive and unique about DRUM'N'CODE is their perfect organization and efficiency as a team. Their dedicated project managers showed a strong commitment to our projects and high availability.

Are there any areas for improvement or something DRUM'N'CODE could have done differently?

All perfect

BACKGROUND

Please describe your company and your position there.

I’m a founder of a software development agency since March 2021. Our expertise is software development of any level of difficulty using .NET and PHP technologies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DRUM'N'CODE, and what were your goals?

We have a fairly large client that needed a qualified support a number of existing products. The projects were abandoned in short terms by the previous developers and we had to take over without any documentations, explanations, with legacy code in a pretty bad state. But the team managed to research all the given projects using just their own experience and understanding of how things should work; wrote a proper documentation; refactored and improved significally the projects codebase; made the projects are easy to hand over when it`s needed.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have got in touch with a Sales manager via Linkedin. After that I have several meetings with DNC`s CEO and CTO. They gave me a clear understanding that they are the persons who know what they do, so I decided to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

PHP (Laravel), JS (Vue.js), Wordpress

How many people from the vendor's team worked with you, and what were their positions?

During this year we had a different number of members. Currently I am in contact with a Project manager (Igor) and there are 2 Full-stack developers (PHP/JS) at my disposal.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The projects are under maintenance since December of 2020 and continues at the given moment. The client`s are very satisfied with the speed and quality of the provided results so am I. I would estimate my investments in the cooperation with DNC in the range of 45,000 - 50,000 Euros

Describe their project management style, including communication tools and timeliness.

DRUM’N’CODE’s project management is very good. Their project manager is in a Skype chat with me, we can have calls at any time. Also they’re really quick at responding to questions or attending to issues, resolving any organizational questions.

What did you find most impressive or unique about this company?

DRUM’N’CODE’s communication and technical skills are just perfect. They’re very responsive and responsible. And some times I appreciate this part much more than the tech skills.

Are there any areas for improvement or something they could have done differently?

If you’re looking for responsible, communicative, skilled in PHP (Laravel), JS (Vue.js), Wordpress developers, I am highly recommend getting in touch with DRUM’N’CODE.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder of a center of influence e-commerce platform where professionals like interior designers, wedding planners, and personal trainers can make personalized, monetizable recommendations of retail products to their clients. This is the first kind of vertical that we’re launching in the wedding industry. 

Our platform allows customers to narrow down their choices of furniture, for example, to what is recommended by professional interior designers. This way, they wouldn’t need to sift through options for hours on end. They can also create a custom mood board, similar to the function of Pinterest, and purchase items directly from our website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DRUM’N’CODE?

It's been a struggle for us to find good developers who can give consistent services and results. We needed technical expertise to be able to build out the front and backend of our platform, so we turned to DRUM’N’CODE.

SOLUTION

What was the scope of their involvement?

The work involved debugging the platform itself, which is written in Laravel. The other half of the project entailed adding new features such as the Stripe payment gateway. We also asked DRUM’N’CODE to code the UI/UX of our platform. We threw a variety of things their way, which they were able to accommodate through their capacity for full-stack development. They reviewed our existing documents in Jira and our frontend design works in InVision and took over from there. 

What is the team composition?

We work with 2–3 different developers from DRUM’N’CODE at any given time, but we’ve worked with around five different people over the course of the last year. Our most recent point of contact is Igor (Project Manager).

How did you come to work with DRUM’N’CODE?

Originally found them on Upwork and ultimately decided to hire them because of their good ratings and the effort that they put into their initial response. We had invited 15–20 agencies to put together a proposal and out of all of them, DRUM’N’CODE was the most committed to going above and beyond for the job. 

How much have you invested with them?

We’ve invested at least $20,000.

What is the status of this engagement?

Started working together in January 2021 and the project is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We found it difficult to get to a point where our website could be monetizable, but DRUM’N’CODE has helped us effectively create a cash flow through the platform. It has been thanks to their debugging work that the final elements of our payment system were finally put into place, resulting in our customers being able to link their bank accounts and make on-site purchases. 

How did DRUM’N’CODE perform from a project management standpoint?

The project manager far exceeded my expectations with his commitment. I work a full-time job outside of this project and I thought that it would just be a hand-off type of engagement. The DRUM’N’CODE team, however, regularly asks me to review their sprints. They have helped manage the story points which was something beyond what I thought their responsibilities were.

We have a pretty good documentation and project management process through Jira. We do most of our communication through Slack and utilize GitHub for the debugging tasks. 

What did you find most impressive about them?

Each of the developers we've worked with has been proactive in finding bugs and making recommendations for the best way to improve the product. They really make the effort to find a solution, which is unique in the developer world where one would usually just does his tasks. DRUM’N’CODE going above and beyond their responsibilities has been absolutely beneficial for the platform. 

Are there any areas they could improve?

The language barrier caused a few tasks to be misunderstood by the team, so it would do us good for them to make clarifications ahead of time. Other than that, however, there haven’t been any issues.

Do you have any advice for potential customers?

Don’t hesitate to talk to DRUM’N’CODE because they do excellent work. Make sure that there’s a full understanding when it comes to the project, even with some minor things, lest a 15-minute fix stretch to a couple of hours. Just make sure that everyone's on the same page for specific tasks.

BACKGROUND

Please describe your company and your position there.

I am an independent consultor that helps startups to allocate remote resources to accelerate their feature development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DRUM'N'CODE, and what were your goals?

One of my clients is Solucx, a Customer Experience startup with 100+ employees. Most of their dev team is allocated to maintain the application and they had a shortage of resources to implement new requirements and features. The goal for us to hire Drum'n'Code was to have dedicated resources to work and deploy high priority features.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Drum'n'Code at Upwork. Deciding factors were: - Tech Stack Knowledge - Positive review rates - Price - Background

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have shipped two modules so far. The first one was what we called the "Activity Log Module". This is an interface in the back office application where users can visualize all activities users had performed in the platform. They can apply filters, sort, and see metadata about every user action.

We received the design and specification from Solucx, the client, estimated the work and started the execution running 1-week sprints. We allocated 1 BE, 1 FE and 1 Tech Lead to the project. It took 6 weeks for the module to be fully implemented and handed over to Solucx. We are now following the same approach for a module called "targets and events definition". This module implementation is expected to be finished in the upcoming week.

How many people from the vendor's team worked with you, and what were their positions?

4 people: - Front End Developer - Back End Developer - Tech Lead - Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The measurable outcomes were the functional modules as per the client's requirements. Solucx now have a functional log activity module available for their 130+ clients. Events module is also functional. Overall the quality of the deliveries is very good, the team is responsive and the implementation velocity is stable.

Describe their project management style, including communication tools and timeliness.

They actually fit within my project management style. They were provided access to the client's Jira environment. We use a Kanban to track the feature's implementation and run weekly rounds of QA. We use Slack for offline communication. We communicate offline on a daily basis and we have weekly calls to retro the previous week and plan the upcoming deliverables. They've also helped with documentation in confluence which is also very appreciated.

What did you find most impressive or unique about this company?

How they fill the gaps. Sometimes, specification is not ideal and the logic is not entirely clear. They are proactive in pointing out gaps and suggesting solutions to keep the project moving forward.

Are there any areas for improvement or something they could have done differently?

I would appreciate having more contact with Devs directly in the call. As they don't have full dominance of English, we centralize the communication in the tech lead. It is not a huge pain, though.