Subprocessors

Current subprocessors

Expo currently uses the following vendors/data subprocessors in providing its services:

• Amazon AWS, USA, Cloud infrastructure for our Website & Services
• Anthropic (Claude), USA, AI-powered sales operations, customer research, and content generation
• Apple, USA, Sending push notifications to users
• Clay, USA, Sales prospect enrichment and data aggregation
• ClickHouse, USA, analytics services
• Cloudflare, USA, CDN for serving content for website and services
• Costory, France, Financial operations and cost management
• Cyberlynk, USA, Cloud infrastructure
• Datadog, USA, Server metrics (typically no personal data)
• Discord, USA, Customer support
• DocuSign, USA, Electronic contract and agreement signing
• Equals, USA, Financial data and reporting
• GitHub, USA, Code, bug reports, contributions
• Google, USA, Cloud infrastructure for our Website & Services, Sending push notifications to users
• Google, USA, Customer interactions and customer support (email)
• Granola, USA, Meeting transcription and note-taking
• Hubspot, USA, Customer relationships management, communication, and marketing automation. HubSpot processes data on our behalf, including information submitted through forms, email interactions, and website usage analytics.
• LinkedIn, USA, Customer relationships management and communication
• Mailchimp, USA, Customer interactions
• Microsoft, USA, Customer support (Microsoft Teams)
• Mode Analytics, USA, analytics services
• n8n, Germany, Workflow automation and data integration
• Pylon Labs, USA, Customer interactions and customer support
• Redis Labs, USA, Caching (ephemeral data storage)
• RudderStack, USA, usage analytics (self-hosted solution)
• Sendgrid, USA, Sending notification emails to customers
• Sentry, USA, Error logging
• Slack Technologies, USA, Customer support
• Sprout Social, USA, Social media management and engagement
• Stripe, USA, Payment processing
• Superhuman, USA, Email communication
• SwagUp, USA, Branded merchandise fulfillment and shipping
• Twilio, USA, Sending SMS messages to customers
• Zoom, USA, Customer interactions

Legacy subprocessors

Expo has previously used the following vendors/data subprocessors in providing its services:

• Auth0, USA, User login management
• Civilized Discourse Construction Kit, Inc. (Discourse), USA, Customer support (read-only / data connection suspended since November 2023)
• Intercom, USA, Customer interactions and customer support
• Segment, USA, usage analytics