NZ751151B2 - Dispenser for sheet products and operating method - Google Patents

Description

Dispenser for Sheet Products and ing Method TECHNICAL FIELD The present sure relates to a dispenser for dispensing sheet products from a stack of sheet ts, and to a method of operating a dispenser for sheet products.

BACKGROUND Various types of dispensers for sheet products are known. In any of these dispensers, a stack of sheet products is accommodated within a housing of the dispenser, and the sheet products are removed from the stack through a dispensing opening in the dispenser housing. Examples of types of sheet products that are known to be used in such dispensers are hand towels, toilet tissue, napkins, serviettes and other wiping products in sheet form.

Some of the known dispensers make it possible for the user to take an arbitrary number of sheet products at a time, which often s in the user taking more than is required, causing waste. Other types of dispensers dispense only one sheet product at a time, which in turn can be cumbersome in situations in which there is an urgent need for having a larger number of sheet products at hand.

In order to remedy this a, dispensers are available which dispense a predetermined number of sheet products at a time. Such a sheet t dispenser is, for example, known from Applicant's WO-A1-2014/154282, WO-A1-2014/154284 and WOA1-2014 /154285.

Another automatic dispenser for dispensing discrete paper products is known from WO-A1-2015/050863.

It is desirable to provide a dispenser for sheet products which quickly and accurately dispenses a preselected number of sheet products.

The present disclosure addresses this and other needs and es advantages and improvements that will become clear from the following general and specific description of embodiments of the invention.

SUMMARY In a first aspect, a dispenser for sheet ts is provided which includes a housing having a space inside for accommodating a stack of sheet products. The housing includes a dispensing opening for dispensing a sheet product from the front of the stack. The dispenser includes an electronic ller. The controller is configured to receive a pullout signal indicating the removal of a product from the front of the stack through the dispensing opening and, upon receiving said pull-out signal, to send out a drive signal to transfer a number of sheet products from the front of the stack into a presentation position in which at least a first portion of the respective t has been advanced through the dispensing opening. The controller is further configured to receive a low-level signal ting that the amount of sheet products left within the housing has been reduced to below a predetermined level and, upon receiving said lowlevel signal, to enter into a vel mode in which the sending of the drive signal to the actuator in response to the pull-out signal is disabled.

According to this aspect, it is the removal of a sheet product from the front of the stack through the dispensing g which triggers the er of a number of further sheet ts into the presentation position. This obviates the need for the user to act upon an actuation button or other actuation element in order to have a number of sheet products dispensed. Removing a product from the front of the stack, i.e. pulling out a product from the ser initiates the dispensing of additional products, unless the amount of sheet ts left within the housing has been reduced to below a predetermined level.

Disabling the dispensing of additional sheet products in this low level mode has two advantageous effects: first of all, the fact that the pulling out of sheet products does not result in the automatic dispensing of more products provides an additional indication for the user that the dispenser needs to be ed. Secondly, the onal products in the presentation position would make it cumbersome for the user to refill the dispenser with a new stack of sheet products, because the half dispensed sheet products would be in the user's way and would have to be removed before beginning the refilling operation.

The controller could use the low level mode in order to transmit r signals or disable further functions depending on its programming.

Within the dispenser housing, the ts are stacked in a direction from a front towards a back of the stack, with the dispensing opening exposing a part of the front-most product in the stack.

In an embodiment, the dispenser includes a low level detector for providing the low-level signal to the controller.

In an embodiment, the dispenser further includes a backing t biasing the stack of sheet products towards the dispensing opening, the backing element moving towards the dispensing opening upon depletion of the sheet products from the stack. The detector is ured to detect displacement of the backing element into a ermined position which is associated with the predetermined level of remaining sheet products.

In an embodiment, the controller is further configured to activate an alarm signal, in particular a visual and/or audible alarm signal, when entering the low-level mode.

In an embodiment, the dispenser further includes a first user interface which is connected to the controller for ecting the number of sheet products to be transferred into the presentation position in response to said ut signal.

In an embodiment, the dispenser further includes a user operable command element configured to send a product request signal to the controller upon operation by the user, the controller being ured to send out, upon receiving said product request , a drive signal to transfer a second number of sheet products from the front of the stack into the presentation position.

In an embodiment, the dispenser further includes a second user interface which is connected to the controller for preselecting the second number of sheet products to be transferred into the presentation on. The second user interface may be integrated with the first user ace.

The second number of sheet products may be selectable independent from the first mentioned number of sheet products.

In an embodiment, the controller is ured to send out a drive signal to the actuator in response to a product request signal irrespective of whether the controller is in the lowlevel mode. In other words, the dispensing of additional ts initiated via the a user operable command t remains unaffected by the low level mode.

In an embodiment, the dispenser further includes a transfer device for transferring one or more products from the front of the stack into the presentation on by advancing at least a first portion of the respective product through the dispensing opening. The dispenser can then further include an actuator for activating the transfer device, and the electronic controller can be configured to send out, upon receiving said pull-out signal, a drive signal to the actuator so as to activate the transfer device to transfer a number of sheet products from the front of the stack into the presentation position.

In a second aspect, the t disclosure provides a method of operating a dispenser for sheet products. The dispenser es a housing having a space inside for accommodating a stack of sheet products, wherein the products are stacked in a direction from a front towards a back of the stack, and wherein the housing includes a dispensing opening for dispensing a sheet t from the front of the stack; and an electronic controller. If a product is removed from the front of the stack through the dispensing opening, the controller is made to receive a pull-out signal indicating the removal of the t. Upon receiving said pull-out signal, the controller sends out a drive signal to transfer a number of sheet products from the front of the stack into a presentation position in which at least a first portion of the respective product has been ed h the dispensing g. If the ller receives a low-level signal indicating that the amount of sheet products left within the housing has been d to below a predetermined level, the controller enters into a low-level mode in which the sending of the drive signal in response to the ut signal is disabled.

In the low level-mode, the controller may further activate an alarm signal, in particular a visual and/or audible alarm signal.

In an embodiment, the method further es the step of lecting the number of sheet products to be transferred into the presentation position via a user ace which is connected to the controller.

In an embodiment, the method includes the following additional steps: upon detection of the operation of a user operable command element, the controller is made to receive a product request signal, and upon receiving said product request signal, the controller sends out a drive signal to er a second number of sheet products from the front of the stack into the presentation position.

In an embodiment, the method further includes the step of pre-selecting the second number of sheet ts to be transferred into the presentation position via a user interface which is connected to the controller. The second number of sheet products may then be selected independent from the first mentioned number of sheet products.

In an embodiment of the method, the controller sends out a drive signal to the actuator in response to a product request signal irrespective of whether the controller is in the el mode.

BRIEF DESCRIPTION OF THE DRAWINGS Fig. 1 illustrates a dispenser according to the present disclosure in a perspective front view.

Fig. 2 is an illustration of the dispenser of Fig. 1 with a door at the front of the dispenser housing being opened in order to illustrate the mechanisms provided in the inside of the dispenser.

Fig. 3 illustrates the door of the dispenser from the inside.

Fig. 4 is an exploded view of the dispenser.

Fig. 5 shows a user interface of the dispenser.

Fig. 6 illustrates a device included in the dispenser for determining that the amount of sheet products within the dispenser has been reduced to below a predetermined limit.

Figs. 7 and 8 illustrate sequences of sheet products being dispensed from the dispenser, using single sheets (Fig. 7) and interfolded sheets (Fig. 8).

DETAILED DESCRIPTION OF PARTICULAR EMBODIMENTS The aspects and embodiments which are described above and which will be explained in further detail below are broadly applicable to different types of dispensers such as, and without limitation, table-top napkin dispensers, folded bath tissue sers, hand towel folded or interfolded dispensers, countertop napkin dispensers, or in-counter napkin dispensers. As stated above, the sheet ts are generally used for wiping, and they may be folded and/or interfolded and may be tissue-based sheet products.

Overall configuration of the dispenser Fig. 1 shows a dispenser according to one embodiment of the t disclosure.

The dispenser includes a g defining an interior volume for accommodating a stack of sheet ts. In the stack of sheet ts, the products are stacked in a direction from a front towards a back of the stack, the stacking ion being horizontal in the present embodiment.

In the illustrated embodiment, the housing of the dispenser includes a main or base body 1 including a distal wall 1a and four longitudinal sidewalls 1b-1e for laterally cting the stack of products. The proximal end of the base body 1 of the dispenser housing is open so as to provide access into the interior of the dispenser housing in order to allow a stack of sheet products to be loaded into the dispenser, and a cover is provided for closing the open proximal end of the base body 1. In this embodiment, the cover has the form of a door 2 that opens by pivoting about . The hinges are arranged ally in the illustrated embodiment so that the door 2 opens by rotating about a vertical rotation axis, but the hinges could as well be arranged so that their rotational axis is horizontal and the door 2 is pivoted towards the top or the bottom, respectively.

In the housing, a dispensing opening 3 is provided for dispensing a sheet product from the front of the stack. The sheet ts would be contained within the housing with their front major surfaces facing the dispensing opening 3.

In the present embodiment, the dispenser housing is constituted by the base body 1 and the cover, and the sing g 3 is provided in the cover, i.e. the hinged door 2. In principle it would, however, as well be possible to provide the dispensing opening 3 in a wall of the dispenser housing which does not pond to a cover. For example, the dispensing opening 3 could be provided in the front wall of the housing while the rear wall of the housing could be removable so as to provide access into the housing.

In the rated embodiment, the ser housing is elongated horizontally, and the sheet products are dispensed towards the front of the dispenser housing. The dispenser includes a mechanism which biases the stack of sheet products towards the front of the dispenser housing in a manner which will be bed in more detail further below. It would, however, as well be possible to have the dispenser arranged vertically so that the sheet products are sed towards the top or even towards the downward direction. In the alternative embodiment in which the dispensing opening 3 faced towards the bottom, the dispenser could operate by gravity feed.

Transfer Device Fig. 2 illustrates the ser in a state in which the door 2 has been partially opened in order to provide access to the interior of the dispenser. The drawing shows a stack S of sheet products contained within the housing with their front major surfaces facing the dispensing opening 3 from the inside. From this illustration, it is apparent that a device for transferring products from the stack S of sheet products through the dispensing g 3 is ated within the dispenser housing and in the present embodiment specifically within the hinged door 2 of the dispenser housing.

More particularly, and as is also apparent from Figure 3 which illustrates the hinged door 2 from the inside, an ted roller 5 which forms part of a transfer device 4 is rotatably mounted to the door 2 in a position above the dispensing opening 3. The roller 5 is made up of a central drive shaft 51 made of a relatively rigid material and an outer ng portion 52 that may be injection-molded or extruded and that may have greater gripping characteristics relative to the material of the sheet products, at least on the outer surface of the cladding portion 52, than does the l drive shaft 51.

In the present embodiment, the cross-section of the roller 5 is generally circular. In alternative embodiments, the profile of the roller includes fins, paddles or lobes.

Between the fins, paddles or lobes are relatively recessed parts of the profile that will slip, e.g., slide or not t, with respect to the front face of the stack. The slip parts of the alternative roller designs allow a ost sheet to be dispensed without disturbing a succeeding sheet, whereby the slip part of the roller is positioned in registration with the succeeding sheet. It is only when the roller is further rotated such that the next fin, paddle or lobe engages and grips the succeeding sheet, that a succeeding sheet begins to be dispensed.

An or is provided in order to operate, i.e. rotate, the roller 5 of the er device 4. The actuator in the illustrated embodiment is constituted by an electric motor 12, which in this embodiment is accommodated within the hinged door 2 of the dispenser. The motor 12 applies a rotational motion onto the central drive shaft 51 of the roller 5 of the er device 4 via a first drive belt.

Instead of a belt drive, any alternative transmission could be used to transmit power from the output shaft of the motor 12 to the central drive shaft 51 of the roller 5, for example a chain drive, a gear drive or gear train, friction discs, cams and followers, couplings, and the like.

In an alternative embodiment, the motor could be disposed in the main body of the ser housing rather than in the hinged door 2. Arranging the motor close to the transfer device 4 can avoid the necessity of overly complicated transmission elements between the motor and the transfer device.

Via a second drive belt, the motor 12 applies a rotational motion also to an auxiliary drive shaft 7 which is rotationally supported in parallel to the roller 5. Also d of the second drive belt, any alternative transmission could be used.

Toothed belts 6 are provided, two in this embodiment, which will be referred to as tation belts 6 in the following and each of which is driven via a pulley 8 positioned on the auxiliary drive shaft 7 and additionally guided by an additional pulley 9 which is onally supported in the region of the upper edge of the dispensing opening 3 further towards an outside of the hinged door 2. The presentation belts 6 are also looped around the roller 5 in ponding cut-outs 53 provided in the cladding portion 52 of the roller Gears are provided in connection with the drive belts so as to impart a rotational motion onto the auxiliary drive shaft 7 which is faster than the rotational motion imparted onto the central drive shaft 51 of the roller 5, which results in the e speed of the presentation belts 6 being larger than the surface speed of the roller 5. The gears and drive belts together form a transmission, and other forms of transmission devices could be provided in order to e a driving force to the roller 5.

During normal ion of the ser, the hinged door 2 is closed, and the outer surface of the roller 5 is positioned in contact with the front face of the stack S of sheet products. The roller 5 is in contact with an upper portion of the first product in the stack S. The roller 5 functions to grip a major surface of a part of the sheet t at the front of the stack S and to slide the same relative to an underlying sheet in the stack S. The roller 5 then passes the sheet product into the dispensing opening 3 once the fold or edge of the gripped sheet product is moved beyond the roller 5. The presentation belts 6 help guiding the upper parts of the sheet products through the dispensing opening 3. Once a particular sheet product has been moved into and through the dispensing opening 3, the succeeding sheet in the stack S will rest against the roller 5.

The roller 5 in this embodiment has a circular cross-section.

The outer surface of the roller 5 is required to grip the material of the sheet product, and accordingly, the outer surface of the roller 5 may include sand paper, may be textured or may include dimples or ribs, or may be made of a al that has a high onal relationship with the material defining the sheet product, such as an elastomeric material. The outer surface may onally or alternatively include a grooved or raised pattern such as a hedging pattern to increase grip. In other grip enhancing alternatives the outer surface of the roller 5 may be ed by axially or radially extending teeth with the teeth being angled towards or against the direction of rotation when dispensing a sheet product, or they may have a rectangular or sharp e.

As regards the configuration of the transfer device, other solutions are conceivable as alternatives to the roller 5 and presentation belts 6 described above. For e, the substantially continuous roller 5 could be replaced by a series of individual roller elements ed spaced apart from each other on the central shaft 51. In a specific embodiment, a pair of pedal wheels could be used.

Stack retainer In a state in which the hinged door 2 is closed, lower portions of the products in the stack S, i.e. portions which are located beneath the dispensing opening 3, are engaged by a stack retainer which is also arranged in the hinged door 2.

In the illustrated embodiment, the stack er includes a retaining bar 13. The retaining bar 13 is provided for retaining the lower portions of the sheet products while the upper portions of the sheet products are passed into and through the dispensing opening 3 by means of the transfer device 4, i.e. the roller 5 and presentation belts 6 in this embodiment, so as to bring the sheet products into the presentation position. The retaining bar 13 further keeps the sheet products in this tation position by retaining the lower portions of the ts until the products are manually retrieved.

In principle, the stack retainer can be fixedly connected to or within the housing of the dispenser, or it can be movably supported thereto or therein. In the present embodiment, the retaining bar 13 is floatingly supported in the hinged door 2: by means of coupling elements 15 at either side, the retaining bar 13 is coupled to the hinged door 2 in a manner so as to have a certain degree of movement in a horizontal plane while being restricted against vertical movement.

Because the retaining bar 13 is movable in the horizontal plane, the retaining bar will be displaced ntally to a certain extent in reaction to a number of sheet products being brought into the presentation position, thereby reducing the force which is applied by the ing bar 13 onto the lower portion of the stack S of sheet products. Due to the fact that the stack S is supported inside the dispenser so that the upper portions of the sheet products are biased into contact with the transfer device 4, specifically the roller 5, in a manner which will be explained further below, this horizontal yielding of the retaining bar 13 in turn allows for the front of the stack to stay in reliable contact with the roller 5 of the transfer device 4.

The moveable nature of the ing bar 13 or other stack retainer also accommodates a possible ence in forward displacement between the upper and lower portions of the stack S, so that the transfer device also makes more reliable contact with the sheet ts. A difference in d displacement between upper and lower portions of the products could e.g. result from ric tolerances on any stack S of sheet products, or from a ion in which the upper portions of some products have been transferred through the dispensing opening while the lower portions are still retained.

The coupling elements 15 also allow for a certain angular movement of the retaining bar 13, meaning that one longitudinal end of the retaining bar 13 can move further towards the stack S of sheet products than the other longitudinal end, the movement always being restricted to the horizontal plane, though.

The coupling elements 15 further include spring elements for biasing the respective ends of the retaining bar 13 in the horizontal plane towards the stack S of sheet products, thereby promoting a le contact between the retaining bar 13 and the stack S, which is favourable e.g. in view of the dispenser's pull-out detecting function described further below.

The transfer device 4, including the roller 5 and presentation belts 6, and the retaining bar 13 cooperate as follows in order to se sheet ts: At the on of ment with the upper portion of the front-most product in the stack S, the roller 5 of the transfer device 4 rotates so that the outer surface thereof moves in the direction towards the retaining bar 13, i.e. in the downward direction in the illustrated embodiment. This causes the sheet product or the upper portion thereof, respectively, to move downwards towards the retaining bar 13. At the same time, the lower portion of the front-most sheet product s retained within the dispenser housing due to the engagement by the retaining bar 13. The actuation imparted by the roller 5 thus results in the upper part of the sheet product moving into and through the dispensing g 3, while the lower part of the sheet product still remains pinched between the remainder of the stack S and the retaining bar 13. As such, the sheet t gripped by the roller 5 will be ed into and through the dispensing opening 3 to remain suspended at its lower margin at the retaining bar 13. The resulting position of the sheet product, in which its upper part has been transported into and through the dispensing opening 3 while its lower part is still retained by the ing bar 13, will be referred to as a "presentation position" in the following, considering that the t is now presented to the user and the user can grasp the product at its upper margin and pull it completely out of the dispensing opening 3, thereby releasing the engagement between the lower margin of the product and the retaining bar 13.

Backing Platen It has been explained above that in a closed state of the hinged door 2, the upper part of the front-most product in the stack S is in contact with the outer surface of the roller 5 of the transfer device 4 while the lower part of the product is retained by the retaining bar 13. In order to provide for a reliable contact between the roller 5 and the retaining bar 13 with the front-most product in the stack S, the retaining bar 13 is biased towards the stack S of sheet products. At the same time, the stack S of products is supported inside the ser so as to be biased towards the inside of the hinged door 2, i.e. towards the transfer device 4 and the retaining bar 13, so as to further enhance a reliable engagement n these elements and the front of the stack S.

This will now be described with reference to Figure 4, which shows the dispenser with one side panel of the housing removed so as to illustrate the interior of the dispenser housing. In the inside of the dispenser housing, a backing platen 16 is provided for engaging the rearmost t in the stack S. By means of a g ism, which in the illustrated embodiment is constituted by two nt force pull springs (coil springs) 18, the backing platen 16 is pulled in the direction of the dispensing opening 3 with a constant pulling force.

Fig. 4 also shows that measures are taken to retain the sheet products in the state in which the door 2 is opened, and the engagement n the roller 5 and the retaining bar 13 is released. Due to the biasing of the backing plate towards the inside of the hinged door 2, opening of the door 2 would result in the products spilling out of the dispenser housing.

In order to prevent this from happening, a holdback structure, constituted by two wire forms 19, 20 in the illustrated ment, is provided in the area of the open proximal end of the base body of the dispenser housing.

In the present embodiment, the wire forms 19, 20 are ble s the interior of the dispenser housing, so that they give way when the user refills the dispenser by pushing a stack S of sheet products into the housing via the open proximal end. In other embodiments, the wire forms or other holdback ure can be rigidly connected with the housing, in which case the user pushes a stack S of sheet products past the holdback structure and into the housing for refilling the dispenser.

In the illustrated embodiment, the retaining bar 13, which is floatingly supported to the hinged door 2 as described further above, includes a recess 21 which has a shape ponding to the shape of the lower one 20 of the two wire forms. As soon as the door 2 is closed, the recess 21 in the retaining bar 13 engages with the wire form 20 in the dispenser housing and takes over the function of retaining the lower portions of the sheet ts within the dispenser by elastically pressing against the front surface of the first product in the stack S.

Instead of the wire forms 19, 20, the holdback structure could include other types of holdback elements, for example holdback elements made from sheet metal or from plastic. In any case, the ck elements should be relatively small and light so as to allow for them to be easily pivoted, or otherwise moved, out of erence with a fresh stack of products inserted during refill.

Controller Now that the structural elements of the dispenser have been described, an explanation will be given of the operation of the dispenser to dispense sheet ts from the stack S.

It has been ed above with nce to Figure 3 that the transfer device 4 of the dispenser is ted by an electronic actuator which in the t embodiment is constituted by the motor 12 accommodated within the hinged door 2. In order to operate the motor 12 and thereby activate the transfer device 4, the dispenser includes a controller operably connected to the motor 12. The controller is situated on a main printed circuit board of the dispenser.

In general terms, the controller provides logic and control functionality for operation of the dispenser and is configured to receive and transmit a y of signals. More specifically, the controller activates the transfer device 4 in order to dispense sheet products from the front of the stack S in response to product request signals ed by the controller. Product request signals may be generated in various ways which will now be bed in detail.

Pull-Out Detector First of all, one event which results in a product request signal to be received by the controller is the pulling out of a sheet product from the front of the stack S through the dispensing opening 3. The dispenser has the ability to detect that the user pulls out a sheet product through the dispensing opening 3, and this pulling out produces a t request signal for the controller which in turn initiates the dispensing of further sheet products from the front of the stack S.

In the present embodiment, a ut detector is ed which detects the removal of a product from the front of the stack S through the dispensing opening 3 and provides a corresponding pull-out signal to the controller. The pull-out or includes a detection element which is supported in the dispenser housing so as to be movable and in contact with the front-most product in the stack S, so as to be set in motion upon the removal of a product from the front of the stack S through the dispensing g 3.

In the illustrated embodiment, the detection element includes a wheel 22 which is rotatably supported within the retaining bar 13 so as to extend partially out of the surface of the retaining bar 13 and contact the front of the stack S of sheet products in the lower part of the stack S. The rotary wheel 22 is supported by the retaining bar 13 so as to be rotatable about an axis which is parallel to the longitudinal extension of the retaining bar 13 and perpendicular to the stacking direction of the ts in the stack S. As a consequence, the rotational axis of the rotary wheel 22 is parallel to the rotational axis of the roller 5 of the transfer device 4.

Since the rotary wheel 22 protrudes from the retaining bar 13 towards the stack S of sheet products, and the retaining bar 13 is biased towards the stack S of sheet products and the stack S of sheet products is biased towards the retaining bar 13 in the manner described further above, the rotary wheel 22 is always in secure contact with the most sheet in the stack S as soon as the door 2 of the dispenser is properly closed.

In order to further enhance the onal contact between the rotary wheel 22 and the product at the front of the stack S, the contact surface of the rotary wheel 22 is provided with a friction enhancing O-ring about its outer circumference.

In view of the fact that the rotary wheel 22 is in t with the front-most t in the stack S of products within the dispenser, the pulling out of this front-most product through the dispensing g 3 initiates a rotation of the rotary wheel 22. This motion of the rotary wheel 22 is made use of in order to provide a corresponding pull-out signal to the controller, i.e. make the controller aware of the fact that a product has been pulled out: the pull-out detector further includes a sensor for translating the motion of the detection element, i.e. rotary wheel 22 in this embodiment, into electrical signals which are transmitted to the controller. s ilities are conceivable for translating the rotation of the rotary wheel 22 into an electric signal. In the illustrated embodiment, the rotary wheel 22 is supported to the retaining bar 13 so as to be freely spinning relative to the retaining bar 13, and magnets are incorporated into the rotary wheel 22 which cooperate with magnetic sensors, specifically Hall effect sensors, which are arranged within the retaining bar 13 adjacent the rotary wheel 22. In an e, six magnets are provided about the circumference of the rotary wheel 22 with alternating north and south poles, and two Hall effect s are provided in the retaining bar 13 facing the arrangement of s in the rotary wheel 22 so as to detect any rotation of the rotary wheel 22.

The rotary wheel 22 is freely spinning and cooperates with a circuit board with two Hall effect sensors. The Hall effect sensors measure the position of the magnet. Software thresholds are adjustable as to how many magnet poles have to go by the Hall effect sensors in order to trigger the product request signal. The magnets have to pass within a certain time limit for example 100 msec.

The controller receives the electrical signal from the Hall effect sensors and ses the signals in order to determine whether or not a product has indeed been removed from the stack S. In fact, a slight rotation of the rotary wheel 22 could as well result from vibrations or the like, and in order to e that such slight rotations of the rotary wheel 22 are mistaken as signifying the removal of a t, the controller is suitably programmed so as to recognize a t removal only if a certain minimum amount of rotation has been exceeded. For example, the controller can be programmed so as to recognize a removal only if the electrical signals signify that two of the six magnets on the rotary wheel 22 must have passed one of the Hall effect sensors.

Once the controller has determined from the electrical s provided by the pull-out detector that a product has been pulled out, the controller provides a command signal to the motor 12, which in turn rotates the roller 5 and presentation belts 6 of the transfer device 4 in order to bring additional sheet products into the presentation position. In this manner, the pulling out of a product from the dispensing opening 3 s in the controller receiving a product request signal and automatically initiating the transfer of further products into the presentation position.

For detecting the rotation of the rotary wheel 22, other solutions are conceivable, including infrared transmitters and receivers or even rotary mechanical switches. In more general terms mechanical, optical and ic s constitute possible solutions. The aforementioned magnetic sensor is sufficiently robust and le to securely detect the pulling out of the front-most sheet product from the stack S.

The rotary wheel 22 provides a reliable way of detecting the movement of the sheet products by physical contact between the wheel and the sheet product. However, instead of a rotary wheel 22, any alternative detection t can be employed as long as the detection element is ed and configured so as to be displaced by frictional contact with the sheet t which is being pulled out, and so long as the displacement of the detection element can be detected by a sensor.

User Interface The t ser provides the possibility for the user to preselect the number of sheet products which are brought into the presentation position in case a sheet product is pulled out from the dispensing opening 3 and the t request signal is created in the manner described. In order for the user to preselect the number of products to be dispensed upon removal of a product, a user interface 25 is provided which will now be described in more detail with reference to Fig. 5.

Fig. 5 shows the dispenser from the bottom with a bottom cover plate being removed. The user interface 25 in the t embodiment is constituted by two mechanical switches 25a, 25b, e.g. slide switches, which allow for the setting of two different numbers of paper products to be dispensed. One of the mechanical switches is for preselecting the number of sheet products which are dispensed upon removal of a product through the dispensing opening 3, as described above. In the present embodiment, the user interface 25 also includes a USB port 25c for data acquisition. The aforementioned controller would ly be located adjacent to this user interface 25.

The reason why the user interface 25 in the present embodiments includes two different input switches 25a, 25b for selecting two different number of paper sheet ts is that the dispenser provides for a second alternative user operation which also results in the controller receiving a product request signal. In fact, as illustrated throughout the drawings, the dispenser includes an additional operating element, in the present embodiment in the form of a push button 30 ed on an upper surface of the hinged door 2, which can be acted upon by the user in order to t the transfer of a second predetermined number of sheet ts into the presentation position. It is this second predetermined number of sheet products which can be preselected via the second switch 25b on the user interface , in addition to the predetermined number of sheet products which is brought into the presentation position once the user pulls a sheet product out of the dispensing g 3 in the manner previously described.

While the user interface 25 in the present embodiment is constituted by the two mechanical es 25a, 25b, e.g. slide switches, alternative solutions are conceivable for the user interface. For example, arrow keys and an associated display could be provided. Using one or more rotary knobs or push buttons would be possible as well.

In normal operation, the user interface 25 would be covered by a lid to avoid unauthorized operation of the user interface 25. In other embodiments, the user ace can, however, as well be uncovered and readily accessible for anyone. The user interface could then be positioned e.g. on a sidewall of the dispenser housing so as to further facilitate access thereto.

Alternatively or in addition, the user interface can be ured so as to receive signals via a remote control connection, so that it is possible for the user to change the setting of the predetermined number or numbers of sheet products from a remote location such as a cash er. The remote control connection can be a wired connection or a wireless connection such as a WiFi or oth connection.

If the remote control is ed in addition to mechanical switches, the controller can be programmed so as to give preference to the remote control signals over the ical settings.

Counting Dispensed ts From the above explanations, it has become clear that the present dispenser allows the user to pre-select at least one ermined number of sheet products which are brought into the presentation position in reaction to a product request signal, which can e.g. be a pull-out signal signifying the removal of a t through the dispensing opening 3 or a signal associated with an operating element such as the aforementioned push button 30 on the top of the hinged door The data indicating the number of sheet products transferred into the presentation position could for example be obtained by way of calculation. A n amount of rotation of the roller 5 and presentation belts 6 of the transfer device 4 could be associated with the transfer of one product into the sing position.

However, in order to provide for a more accurate dispensing of the respective preselected number of sheet products, the dispenser of the present embodiment further includes a sensor 28 (cf. Figure 3) which cooperates with the controller in order to keep track of the number of sheet products which is brought into the presentation position by means of the transfer device 4.

In the illustrated ment, this sensor 28 is located in the area of the roller 5 of the er device 4, and it is provided in the form of a contact-less motion sensor, e.g. an infrared (IR) sensor. Other possible solutions involve different contact-less motion s, e.g. an ultrasonic time-of-flight sensor, a microwave sensor or even a video camera or a combination of two of these technologies. The sensor 28 is covered by a glass plate which only its infrared light towards the sensor 28 while filtering out other wavelengths. The IR sensor 28 measures the amount of reflected infrared energy, and it measures more energy if an object is closer and less energy if an object is further away from the sensor 28. A flexion point in the amount of energy received by the IR sensor 28 therefore indicates that a sheet product has passed the area of the sensor 28. The IR sensor 28 translates the received amounts of infrared energy into electrical signals which are itted to the controller.

Using a contact-less sensor 28 avoids any interferences n the sensor 28 and the upper s of the products which are transferred through the dispensing opening 3. The sensor 28 is suitably located opposite the area where the upper margins of the products pass through the dispensing opening 3.

The controller includes a memory for receiving and storing data, including the number or numbers of sheet ts to be dispensed upon reception of a pull-out signal or other product request signal, the number(s) being pre-selected via the user interface 25, and the number of momentarily dispensed sheet products. The ller actuates the motor 12 to rotate the transfer roller 5 to dispense sheet products or bring them into the presentation position, respectively, until the number of sheet products requested has passed the IR sensor 28, and then the ller immediately stops ng the roller 5 to stop the dispensing process.

Advantageously, the controller is thereby put in a position to self-verify that the number of sheet products dispensed meets the requested number of sheet products associated with the product request signal.

Low Level Mode An additional function provided by the controller of the present dispenser is the y to detect a state in which the remaining amount of sheet products in the dispenser falls below a predetermined limit, and to take actions in reaction to the detection of this low filling level.

As explained further above, a movable backing platen 16 pushes the stack S of sheet products in the direction of the dispensing opening 3. The platen 16 includes an engagement member 16a which is arranged in sliding engagement with a guiding rail 17 formed in dispenser g. A switch is provided within the dispenser housing within the travel path of the platen so as to interfere with the nt of the platen 16 or its engagement element 16a, respectively, at a predetermined position of the platen 16 which corresponds to the reduced amount of sheet ts. The switch closes as soon as the platen has approached the dispensing opening 3 to an extent which signifies that the ing amount of sheet products in the dispenser has been reduced below the minimum limit.

We refer to Fig. 6 for an illustration of the engagement member of the platen 16 which interferes with the switch in order to initiate the low level mode. The drawing illustrates the platen 16 with its engagement member 16a sliding within the guiding rail 17 which in this case is located near the bottom of the dispenser housing. The switch is actuated by an arm 24 in the present embodiment, and the arm 24 is rotatably mounted and biased into the position illustrated in the drawing by means of a spring 24a. Since the platen 16 is biased towards the dispensing opening 3, lly depleting the ser of sheet ts will move the platen 16 further into the direction of the dispensing opening 3. As soon as the platen 16 has arrived at the location of the arm 24, the engagement member 16a of the platen pushes against the arm 24, so as to rotate the arm 24 out of the travel way of the engagement member in the clockwise direction in the drawing against the biasing force of the spring 24a, y actuating the switch which initiates the controller to enter the low level mode.

While the switch which initiates the controller to enter the low level mode is actuated mechanically by the rotary arm 24 in the present embodiment, other solutions for are y conceivable. For example, a magnet positioned on the g platen 16 could cooperate with a Hall effect sensor in order to output a signal if the platen has approached the dispensing opening 3 to an extent which signifies that the remaining amount of sheet products in the dispenser has been d below the minimum limit. Another possible solution would involve an ultrasonic time-of-flight sensor.

The output of the switch is connected to the main printed circuit board where it is input to the controller on the main circuit board. As soon as the ller detects the low level of remaining products, the controller enters a low level mode. In the low level mode, at least one predetermined action is performed by the controller. In the present embodiment, two ic s are taken: On the one hand, the controller will initiate a signal light to be switched on, which signal light in the present embodiment is located on the hinged door 2 above the dispensing opening 3 at the front of the housing so as to be clearly visible for the operator. The signal light could for example be an LED light, and it could also be located on the main body of the g of the dispenser rather than on the hinged door 2. On the other hand, in the low level mode, the controller will disable the dispensing of additional sheet products in reaction to the pulling out of one product from the front of the stack S. In other words, while the pull-out detector continues detecting the pulling out of products h the dispensing opening 3 and sending corresponding signals to the controller, the controller does not react to these signals by activating the motor 12 to rotate the roller 5 and presentation belts 6 of the transfer device 4.

Disabling the dispensing of onal sheet products in this low level mode has two advantageous effects: first of all, the fact that the pulling out of sheet products does not result in the automatic dispensing of more products provides an additional indication for the user that the dispenser needs to be refilled. ly, the additional ts in the presentation position would make it cumbersome for the user to open the door 2 and to refill the dispenser with a new stack S of sheet products, because the half dispensed sheet products would be in the user's way and would have to be removed before beginning the refilling ion.

The ller could use the low level mode in order to transmit further signals or disable r functions depending on its programming. For example, the controller could even completely stop the operation of the dispenser, or reduce the number of sheet products dispensed in reaction to a pull-out to one product at a time, irrespective of the predetermined number selected via the user interface 25, in order to make the remaining products in the dispenser last longer and prompt the user to take care of the refilling sooner rather than later.

Operational ces Finally, Figs. 7 and 8 schematically illustrate possible sequences of operation of the dispenser for the case in which single unfolded napkins are dispensed (Fig. 7) and for the case in which interfolded napkins are dispensed (Fig. 8).

Turning first to Fig. 7, Fig. 7A shows the initial state of the ser after refilling it with a fresh stack S of napkins which are single unfolded napkins in this case. By operating the push button 30 at the top of the dispenser housing, a product request signal is sent to the controller, which in turn operates the motor 12 to turn the transfer roller 5 until the preselected number of s has been brought into the presentation position, the number of napkins in turn being verified by means of the IR sensor 28. In the example, it is assumed that the predetermined number of napkins to be dispensed when the user operates the push button 30 is one napkin (preselected via the user interface ). The resulting situation is illustrated in Fig. 7B, i.e. one napkin has been transferred into the presentation position in which its upper margin has passed through the dispensing g 3 while its lower margin is still retained within the dispenser g by means of the retaining bar The user would now grasp the upper part of this napkin and pull it completely out of the dispensing opening 3. The g out of the napkin is in turn detected by means of the rotary wheel 22 in the retaining bar 13, which is also illustrated schematically in the drawings. Fig. 7B shows how the rotary wheel 22 is set into rotation due to its frictional contact with the napkin which is being pulled out through the dispensing opening 3.

Fig. 7C shows that the pulling out of the napkin in Fig. 7B, which has been detected by the pull-out detector including the rotary wheel 22, is in turn used by the controller in order to send a command signal to the motor 12 to initiate the dispensing of the predetermined number of onal sheet products by rotating the roller 5 of the transfer device 4. In the present example, the number of napkins to be dispensed in reaction to the pulling out of one napkin is two (preselected via the user interface 25). Fig. 7D shows that as a result, two napkins are ed in the tation position.

The user could now pull the two napkins out of the ser, which in turn would be detected by the pull-out detector and would result in two r napkins being brought into the tation on, the resulting state of the dispenser being again as shown in Figure 7D. The user also has the option to actuate the push button 30 before taking out the two napkins. Actuating the push button 30 would bring one additional napkin into the presentation position (the number being preselected via the user interface 25) so that a total of three napkins would be provided in the presentation position for the user to take.

Fig. 8 shows corresponding operational steps for the case in which the dispenser is filled with a stack S of interfolded sheet products. In a manner known per se, each product within the stack S includes two panels which are connected by a fold, and each product in the stack S (with the exception of the first and last products in the stack S) receives n its two panels one panel from each adjacent product in the stack S.

Fig. 8A shows the stack S in the initial state in which it has just been filled into the dispenser. Actuating the push button 30 at the top of the housing provides a product request signal to the controller in order to bring the preselected number of products into the presentation position, which in the present case is one. - Note that due to the interfolding of the products, the roller 5 of the transfer device 4 in this case acts upon the folds at the upper margins of the folded products to bring the products into the presentation position. This in turn means that together with the upper part of the first product in the stack S, also the first panel of the second product in the stack S is brought into the presentation position, as illustrated in Fig. 8B, because this first panel of the second product is received between the two panels of the first product. As a uence, when gripping the first folded product in the presentation position and pulling it out of the dispenser, the user at the same time pulls the first panel of the second folded product through the dispensing opening 3, as illustrated in Fig. 8C.

This in turn results in the lower margin of the first panel of the third product in the stack S being released from the retaining bar 13, y forming a tail 40 hanging out of the dispensing opening 3. In other words, the first two products have been removed from the dispenser, and the first panel of the third product in the stack S is now retained by the transfer roller 5 at its upper margin, whereas the lower margin of the third product has been released from the retaining bar 13.

At the same time, the pulling out of the first product from the dispensing opening 3 (Fig. 8B) has been detected by the pull-out detector including the rotary wheel 22 and has triggered the controller to rotate the roller 5 and presentation belts 6 in order to bring the predetermined number of additional sheet products into the presentation position, the additional number being two in the t embodiment. In view of the interfolded uration of the products in the stack S, this means that two folds forming the upper edges of folded products in the stack S are transferred into the presentation position.

Fig. 8D illustrates the final configuration, in which the preselected number of two folds has been t into the presentation on so that the products associated with the two folds are now ready to be gripped by the user and to be pulled out. Due to the interfolding, the user will obtain a total of four napkins, i.e. the two napkins forming the two folds plus the two napkins interfolded ith. The pulling out of the napkins (strictly speaking, as becomes clear from Figure 8D, the pulling out of the first panel of the second napkin in the stack S) will again be ed by the pull-out detector using the rotary wheel 22, and will trigger the transfer of two further folds of products into the presentation position, the resulting state of the dispenser being again as shown in Figure 8D.

Similar as in the case of the single sheets, the user also has the option to actuate the push button 30 before taking out the two napkin folds or four napkins, respectively. ing the push button 30 would bring one additional napkin fold, i.e. two napkins, into the presentation position (the number being preselected via the user interface 25) so that a total of three napkin folds or six s would be provided in the presentation position for the user to take.

Further with respect to Figure 8D, it is apparent that a r possibility is ed for the user to remove sheet product from the dispenser, also irrespective of the transfer device and also in the case in which the ser's electric power supply should fail: it has been explained that as a result of the sheet products being pulled out of the dispenser, the lower margin of the first panel of the sheet product which is now located at the front of the stack forms a tail 40 hanging out of the dispensing opening 3. This results from the use of an interfolded sheet product arrangement. Imagining a user grasping on the hanging tail 40 shown in Fig. 8D, this would pull out a new tail of the front-most sheet t in the stack, thereby making it possible for the user to pull out the sheet products one by one. In order to facilitate this manual pulling-out of individual sheet products, the transfer device 4 of the ser can be provided with a one-way bearing for the roller 5 thereof, so as to allow for the roller 5 to spin freely in its dispensing direction of rotation, independent of its drive mechanism. The roller 5 should suitably be blocked against rotation in the opposite onal direction, though.

In the above examples, the first predetermined number of sheet products, i.e. the number of napkins to be dispensed in reaction to the pulling out of one napkin (preselected via the user interface 25) is two napkins or two napkin folds, respectively. The number of sheet products to be erred into the presentation position in response to said pull-out signal can, however, be arbitrarily set to values other than two. The number could e.g. be set to one, three, four, or more, or also to zero so that no sheet products are transferred into the presentation position in response to the pull-out signal.

Similar considerations apply to the second predetermined number of sheet products, i.e. the number of napkins to be dispensed when the user operates the push button 30 (preselected via the user interface 25): in the above examples, the second predetermined number is one napkin or one napkin fold, tively. The a second number of sheet products can, however, be arbitrarily set to values other than one. The number could e.g. be set to two, three, four, or more, or even to zero so that no sheet products are erred into the presentation position when the user es the push button 30.

In a specific example, the first predetermined number of sheet products is four, and the second predetermined number of sheet products is two.

In further specific examples, the first predetermined number of sheet ts is zero, and the second predetermined number of sheet products is one, two, three, four, or more.

Claims (22)

WHAT IS CLAIMED IS:

1. A dispenser for sheet products, comprising: a housing having a space inside for accommodating a stack of sheet products, wherein the housing es a dispensing opening for sing a sheet product from the front of the stack; and an electronic controller, the controller being configured to receive a ut signal indicating the removal of a t from the front of the stack through the dispensing opening and, upon receiving said pull-out signal, to send out a drive signal to transfer a number of sheet products from the front of the stack into a presentation position in which at least a first portion of the respective product has been advanced through the dispensing opening, wherein the controller is r configured to receive a low-level signal indicating that the amount of sheet products left within the housing has been reduced to below a predetermined level and, upon receiving said low-level signal, to enter into a low-level mode in which the sending of the drive signal in response to the pull-out signal is disabled.

2. The dispenser of claim 1, wherein the dispenser ses a low-level or for providing the lowlevel signal to the controller.

3. The dispenser of claim 2, further comprising a backing element biasing the stack of sheet products towards the dispensing opening, the backing t moving towards the dispensing opening upon depletion of the sheet products from the stack; wherein the vel detector is configured to detect displacement of the backing element into a predetermined position which is associated with the predetermined level of remaining sheet products.

4. The dispenser of any one of the ing claims, wherein the controller is further configured to activate an alarm signal, in particular a visual and/or audible alarm signal, when entering the low-level mode.

5. The dispenser of any one of the preceding claims, wherein the dispenser further comprises a first user interface which is connected to the controller for ecting the number of sheet products to be transferred into the presentation position in response to said pullout signal.

6. The dispenser of any one of the preceding claims, further sing a user operable command element configured to send a t request signal to the controller upon operation by the user, the controller being configured to send out, upon receiving said product request signal, a drive signal to transfer a second number of sheet products from the front of the stack into the presentation position.

7. The dispenser of claim 6, further comprising a second user interface which is connected to the controller for pre-selecting the second number of sheet ts to be erred into the presentation position.

8. The ser of claims 5 and 7, wherein the second user ace is integrated with the first user interface.

9. The dispenser of claim 7 or 8, wherein the second number of sheet products is selectable independent from the first mentioned number of sheet products.

10. The dispenser of any one of the preceding claims, further comprising a transfer device for transferring one or more products from the front of the stack into the tation position by advancing at least a first portion of the respective product through the dispensing opening.

11. The dispenser of claim 10, r comprising an or for activating the transfer device, n the electronic controller is configured to send out, upon receiving said pull-out signal, a drive signal to the actuator so as to activate the er device to transfer a number of sheet products from the front of the stack into the presentation position.

12. The dispenser of claim 11, wherein the controller is configured to send out a drive signal to the actuator in response to a product request signal irrespective of whether the controller is in the low-level mode.

13. A method of operating a dispenser for sheet products, the dispenser comprising: a housing having a space inside for accommodating a stack of sheet products, wherein the products are stacked in a direction from a front towards a back of the stack, and wherein the housing includes a dispensing opening for dispensing a sheet product from the front of the stack; and an onic controller; wherein: - if a product is removed from the front of the stack through the dispensing opening, the controller is made to e a pull-out signal indicating the removal of the product; and - upon receiving said pull-out signal, the controller sends out a drive signal to transfer a number of sheet ts from the front of the stack into a presentation position in which at least a first portion of the respective product has been advanced through the dispensing opening, and if the controller receives a low-level signal indicating that the amount of sheet ts left within the housing has been reduced to below a predetermined level, the controller enters into a low-level mode in which the sending of the drive signal in response to the pull-out signal is disabled.

14. The method of claim 13, wherein the controller further activates an alarm signal when entering the low-level mode.

15. The method of claim 14, wherein the alarm signal is a visual and/or audible alarm signal.

16. The method of any one of claims 13 to 15, r comprising the step of pre-selecting the number of sheet products to be erred into the presentation position via a user interface which is connected to the controller.

17. The method of any one of claims 13 to 16, wherein - upon detection of the operation of a user operable command element, the controller is made to receive a product request signal, and - upon receiving said product request signal, the controller sends out a drive signal to transfer a second number of sheet ts from the front of the stack into the tation position.

18. The method of claim 17, further comprising the step of pre-selecting the second number of sheet products to be transferred into the presentation position via a user interface which is connected to the controller.

19. The method of claim 18, wherein the second number of sheet products is selected independent from the first mentioned number of sheet products.

20. The dispenser of any one of claims 13 to 19, wherein the controller sends out a drive signal to an actuator in response to a product request signal irrespective of r the controller is in the low-level mode.

21. The dispenser of claim 1, substantially as herein described with reference to any embodiment sed.

22. The method of claim 13, substantially as herein described with reference to any embodiment disclosed. W0