JP2008252844A - Information communication system and information communication method - Google Patents

Abstract

The present invention provides an information communication system and an information communication method capable of setting an incoming call number for each individual and reproducing collectively answering messages corresponding to the number.
SOLUTION: A voice recording function 2 for recording an incoming voice as an answering machine message, a voice control function 3 for controlling reproduction of an answering message stored in an answering message storage area 5, and an answering message as an electrical signal. A voice reproduction function 4 for outputting a voice signal to a speaker 23 to be described later, and an answering message storage area 5 for storing answering messages of numbers (1) to (5) are provided. Each of the terminals 20 to 22 includes an individual user ID assigned to each of the users A to C and any of the numbers (1) to (5). Numbers that can be logged in only by ID and can be received by the terminal 20 are number (1) and number (2).
[Selection] Figure 2

Description

  The present invention relates to an information communication system and an information communication method for collectively managing answering messages for a plurality of incoming numbers.

  2. Description of the Related Art Conventionally, an IP telephone system that can provide an answering machine service to an IP telephone terminal is known. A message storage server for storing an answering message is connected to the IP network, and each IP telephone terminal can connect to this message storage server and listen to an answering message addressed to itself (see Patent Document 1). ).

Further, as a method not using such an IP telephone system, a configuration in which an IP telephone terminal is provided with a storage means for recording an answering machine message is known. Can receive incoming calls.
JP 2006-270549 A

  However, in the prior art, the incoming call to the IP phone terminal alone is only recorded as an answering message, and the answering message addressed to itself can only be heard by the own terminal.

  Further, since the answering machine message is managed for each telephone terminal, the answering message cannot be managed for each incoming call number or individual.

  In view of such a problem, an object of the present invention is to provide an information communication system and an information communication method capable of setting an incoming call number for each individual and reproducing collectively answering messages corresponding to the number.

  The present invention as set forth in claim 1 is an information for recording and storing the contents of a response on behalf of the information communication terminal when the incoming call to the information communication terminal connected to the information communication network is a non-response. In the communication system, a message storage area for recording the contents of the incoming call for each of a plurality of numbers connected to the information communication network and storing it as a message, and the user ID input to the information communication terminal A user information management unit that manages whether or not the information communication terminal can be used; a terminal information management unit that manages terminal information limited by selecting the number that can be used in advance for each user ID; and the information communication terminal Voice reproduction means for calling the message for each of the limited numbers and reproducing it as voice.

  Further, according to a second aspect of the present invention, in the first aspect, the message stored in the message storage area can be deleted for each number limited to each user ID.

  According to a third aspect of the present invention, when an incoming call to an information communication terminal connected to the information communication network is a non-response, a response is made on behalf of the information communication terminal, and the contents are recorded and stored. In the information communication method, a step of recording the contents of the incoming call for each of a plurality of numbers connected to the information communication network in a message storage area and storing it as a message, and a user information management unit inputting the information to the information communication terminal Managing the availability of the information communication terminal according to the user ID, managing the terminal information limited by selecting the number that can be used in advance for each user ID in the terminal information management unit, A step of calling the message for each of the limited numbers to the information communication terminal in a voice reproduction means and reproducing the message as a voice; To.

  Further, according to a fourth aspect of the present invention, in the third aspect, it is possible to execute a step for deleting each number that is limited for each user ID.

  According to the present invention, it is possible to provide an information communication system and an information communication method capable of setting an incoming call number for each individual and reproducing collectively answering messages corresponding to the number.

  FIG. 1 is a configuration diagram for explaining an overall configuration according to an embodiment of an information communication system and an information communication method of the present invention. FIG. 1 shows a main device 1 having a function equivalent to that of a server device or a server device, and terminals 20 to 22 such as IP telephone terminals connected to the main device 1. It is connected to a network public network 30 such as a telephone network. A telephone call from the outside via the network public network 30 is once received by the main apparatus 1 connected to the network public network 30 and is connected to the corresponding terminal among the terminals 20 to 22 to be received.

  In outgoing calls via the network public network 30, the destination telephone number to which the outgoing call is addressed is made to one of a plurality of types of telephone numbers provided by the main device 1. The number of connection lines between the network public network 30 and the main apparatus 1 is shown as one line in FIG. 1 for explanation, and this one line has a plurality of preset numbers. . Note that the number of lines is not limited to one line, but includes a case where the number of lines is composed of one or more lines such as two lines (2-channel configuration) as indicated by broken line arrows in FIG. Even in such a configuration composed of a plurality of lines, a plurality of telephone numbers are bundled.

  When viewed from the outside transmission side, the main device 1 operates as if a plurality of lines are connected to the main device 1, but with a plurality of numbers by an information communication method using digital signals. It is working.

  Further, the main apparatus 1 can tie together a plurality of telephone numbers assigned to one line by the setting and a user ID, which will be described later, and can set an individual incoming call number for each individual identified by the user ID based thereon. Furthermore, by setting the association between the user ID and the terminals 20 to 22 and tying them, the telephone numbers that can be received at each terminal can be different from each other, or can be common telephone numbers. .

  FIG. 2 is a configuration diagram for explaining the configuration of the main apparatus 1 according to the embodiment of the information communication system and the information communication method of the present invention. A terminal 20 is connected to the main apparatus 1 shown in FIG. 2, and communication of the terminal 20 is controlled. In addition, although the terminal 20 was shown independently for description, the other terminals 21 and 22 have the same configuration.

  The main device 1 is also provided with an answering machine function control unit, which is composed of a voice recording function 2 for recording an incoming voice as an answering machine message, and voice of the answering machine message stored in the answering message storage area 5. Voice control function 3 for controlling the playback of voice messages, voice playback function 4 for outputting an answering machine message as an electrical signal to a speaker 23 to be described later as a voice signal, and numbers (1) to (5), for example. An answering machine message storage area 5 for storing each answering machine message. The main device 1 includes a terminal information management unit 6, a user information management unit 7, and a setting information management unit 8 together with an answering machine function control unit. Note that the answering machine function control unit constituted by these is connected to the network public network 30 via the communication control unit 10 so as to be communicable.

  In addition, the terminal 20 (the terminals 21 and 22 are the same) include a transmission / reception unit 26 for connecting to the answering function control unit, an input unit 27 for inputting operations such as setting, canceling and playing the answering machine, A speaker 23 for converting the answering message into sound and listening, a terminal information management unit 24, and a user information management unit 25 are provided.

  2 will be described with reference to FIGS. 3 and 4. FIG. In FIG. 3, in the configuration shown in FIG. 1 and FIG. 2, the storage of the answering message by the incoming call from the network public network 30 to the number (1), the number (2), the number (4) The setting of whether or not the answering message can be reproduced by. FIG. 4 is a flowchart for explaining the operation in FIG.

  First, as a setting condition of the main device 1, in the answering machine message storage area 5, the voices received at the respective telephone numbers from number (1) to number (5) are recorded and stored as voice mail messages respectively. Has an area. This storage area corresponds to “number (1) storage area” to “number (5) storage area” shown in the answering message storage area 5 shown in FIG. 2, and “number (1) message storage area” in FIG. ”To“ number (5) message storage area ”respectively.

  Further, each of the terminals 20 to 22 is associated with an individual user ID given in advance to each of the users A to C shown in FIG. 3 and any of the numbers (1) to (5). ing. By this binding, for example, the user A can log in only with his / her user ID at the terminal 20, and the numbers that can be received at the terminal 20 are only the numbers (1) and (2). Since the telephone number of the number (1) is “AA-AAAAA-AAA” and the telephone number of the number (2) is “BB-BBBB-BBBB”, the terminal 20 is addressed to both telephone numbers. Receive incoming calls only. Similarly, the numbers that can be received at the terminal 21 are only the numbers (1) and (3), and only the user B can log in. Therefore, the terminal 21 is addressed to the telephone numbers of the numbers (1) and (3). Only incoming calls can be received. Since the numbers that can be received by the terminal 22 are only the numbers (1) and (4), and only the user C can log in, the terminal 22 can therefore receive the numbers (1) and (4) “DD-DDDD-DDDD”. Only incoming calls addressed to phone numbers can be received. In this way, the incoming call number is set for each individual user.

  Referring now to FIG. 4, the answering machine message stored in the answering machine message storage area 5 is reproduced from the terminal 20 in step S 1. In this execution, the terminal 20 presents the reproduction list of reproducible messages stored in the number (1) message storage area to the user A. Two answering machine messages “1-1” and “1-2”, for example, are stored in the number (1) message storage area, and “2-1”, for example, is stored in the number (2) message storage area. One answering machine message is stored. User A plays and listens to these stored answering machine messages.

  Here, as a measure after listening to the answering machine message, the user A deletes the unnecessary answering machine message, and does not perform the deletion operation so as to maintain the storage if it is a necessary answering machine message. For example, when the deletion is not performed at the terminal 20, the process proceeds to step S2. For example, when “1-1” is deleted, the process proceeds to step S3.

  When the process proceeds to step S2, since there is no deletion at the terminal 20, the terminal 21 can listen to the answering machine messages addressed to the numbers (1) and (3). FIG. 3 shows a case where the number (3) has no incoming call and no answering machine message is stored. Therefore, there are only two answering machine messages “1-1” and “1-2” in the number (1) message storage area that can be heard at the terminal 21.

  On the other hand, if the process proceeds to step 3, for example, since user A has deleted the answering machine message “1-1” via the terminal 20 in step S1, for example, what can be reproduced is “1-2. "Voice mail message".

  Next, the user C plays and listens to the answering machine message at the terminal 22. Since the terminal 22 is connected to the number (1) and the number (4), the user C can receive the answering machine message stored in the number (1) message storage area and the answering machine stored in the number (4) message storage area. Listen to phone messages.

  Here, when the process proceeds to step S4 through step S1 and step S2, since no answering machine message has been deleted, there are three types of "1-1", "1-2", and "4-1". Listen to voice mail messages.

  If the process proceeds from step S1 to step S3 and there is no deletion in step S3, only “1-1” has already been deleted. You can listen to two types of answering machine messages.

  If “1-2” is deleted in step S3, only the answering machine message “4-1” can be reproduced in step S6.

  According to the embodiment of the present invention described above, it is possible to provide an information communication system and an information communication method capable of setting an incoming call number for each individual and reproducing collectively answering messages corresponding to the number.

The block diagram for demonstrating the whole structure based on embodiment of this invention is shown. The block diagram for demonstrating the structure of the main apparatus based on embodiment of this invention is shown. The explanatory view for explaining reproduction of an answering machine message concerning an embodiment of the invention is shown. The flowchart for demonstrating reproduction | regeneration of an answering machine message based on embodiment of this invention is shown.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Main apparatus 2 Voice recording function 3 Voice control function 4 Voice playback function 5 Answering message storage area 6 Terminal information management part 7 User information management part 8 Setting information management part 20, 21, 22 Terminal 30 Network public network

Claims (4)

In an information communication system for recording and storing the contents of a response in place of the information communication terminal when the incoming call to the information communication terminal connected to the information communication network is a non-response,
A message storage area for recording and storing the contents of the incoming call for each of a plurality of numbers connected to the information communication network;
A user information management unit for managing whether or not the information communication terminal can be used in accordance with a user ID input to the information communication terminal;
A terminal information management unit for managing the number that can be used in the information communication terminal according to the user ID input to the information communication terminal;
Voice playback means for calling up the message for each of the limited numbers for each user ID and playing it back as voice;
An information communication system comprising: The information communication system according to claim 1, wherein the message stored in the message storage area can be deleted for each of the numbers limited to each of the user IDs. In an information communication method for responding on behalf of the information communication terminal when the incoming call to the information communication terminal connected to the information communication network is not responding, and recording and storing the contents,
Recording the contents of the incoming call for each of a plurality of numbers connected to the information communication network in a message storage area and storing it as a message;
Managing whether or not the information communication terminal can be used in accordance with a user ID input to the information communication terminal in a user information management unit;
Managing terminal information limited by selecting the number that can be used in advance for each user ID in the terminal information management unit;
A step of calling the message for each of the limited numbers to the information communication terminal in a voice reproduction means and reproducing the message as a voice;
An information communication method characterized by comprising: The information communication method according to claim 3, wherein the message stored in the message storage area can be deleted for each number limited to each user ID.

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