JP2012208770A - Receipt data processing apparatus and receipt data processing method - Google Patents

Abstract

To enable a customer who does not understand Japanese to print a receipt in a language that the customer can understand.
A product code input unit acquires a product code input from a barcode scanner or a keyboard. The language setting unit 59 selects a receipt printing language based on the country code read by the country code reading unit 58 from the portable information terminal. The product data acquisition unit 60 acquires the product name and its price in the language set by the language setting unit 59 for the input product code, and the accounting processing unit 52 performs accounting processing based on the product name and price. Do. When the accounting process ends, the print data creation unit 54 creates receipt print data using the product name in the receipt printing language and outputs the receipt print data to the printer 17.
[Selection] Figure 4

Description

  The present invention relates to a receipt data processing apparatus and a receipt data processing method for receipts printed at a cash register in a store.

  In recent years, with the increase in the number of foreigners living in Japan, it has been desired that receipts can be issued in languages other than Japanese from the viewpoint of improving services for foreign customers at various stores. In order to meet such a demand, a POS terminal capable of printing a receipt in a language other than Japanese is disclosed. In this POS terminal, the product name expressed in a foreign language is stored in the product master file in association with the JAN code, the product name in a foreign language is extracted from the product master file and printed in the corresponding column of the receipt. (For example, refer to Patent Document 1).

JP 2000-182150 A

  By the way, there are many foreigners residing in Japan, and the languages used are various, including English, Chinese, and Korean. Therefore, even if a receipt is issued in a foreign language, the customer cannot understand the receipt issued in a foreign language unless it is possible to handle multiple foreign languages and select the language used for receipt printing each time. there is a possibility.

  However, in the conventional receipt printing apparatus, there is no disclosure about selecting a language used for receipt printing. If the operator of the cash register selects the language, the operator must ask the customer who is considered to be a foreigner as to the language used for the receipt at each accounting process. In this case, unless the operator speaks at least English, the customer's desired language cannot be appropriately selected.

  On the other hand, an increasing number of cases are used as a payment method when purchasing a product at a store using a mobile phone that complies with NFC (Near Field Communication) standards. The mobile phone is equipped with a SIM card (Subscriber Identity Module), in which the phone number of the subscriber of the mobile phone, information on the mobile operator, or data such as a phone book is recorded. Therefore, it is possible to recognize the mobile phone used in which country from the country code of the recorded telephone number.

  The present invention has been made in view of the above points, and when a mobile phone is used as a payment method when purchasing a product at a store for a customer who does not understand Japanese, it is recorded on the mobile phone. A receipt data processing device capable of determining where a customer resides (where the mobile phone was purchased) from a given telephone number (country code) and printing the receipt in a language that the customer can understand, It is an object of the present invention to provide a receipt data processing control method.

  Application Example 1 A product code input unit that acquires product identification information, a country code reading unit that reads a country code from a telephone number of a contractor of the mobile information terminal registered in the mobile information terminal, and the country code Based on the country code read by the reading unit, a language setting unit that sets a language used for printing a receipt, and the product specified by the identification information acquired by the product code input unit, the language setting unit A product data acquisition unit that acquires a product name in a set language, a print data generation unit that generates print data for receipt printing based on the product name acquired by the product data acquisition unit, and the print data A receipt data processing apparatus comprising: a print data output unit that outputs the print data created by the creation unit to a printer.

  Application Example 2 The product data acquisition unit refers to a database in which the identification information and the product name in the language set by the language setting unit are recorded in association with each other, and the language setting unit The said receipt data processing apparatus characterized by acquiring the said brand name in the said language set by (4).

  According to these configurations, when a customer purchases a product at a store and uses a mobile information terminal such as a mobile phone as a means of payment, the country code of the telephone number recorded on the mobile information terminal is read. Since the language used for printing the receipt is set from the read country code and the receipt is printed using the product name in the set language, it is possible to issue a receipt that can be understood by customers who cannot understand Japanese. Even if the operator can only speak Japanese, the receipt can be printed in a language that the customer can understand. Therefore, according to the present embodiment, it is possible to improve services for foreign customers and increase customer satisfaction.

  (Application Example 3) The receipt data processing apparatus as described above, wherein the product data acquisition unit acquires an English product name when the language set by the language setting unit is not in the database.

  According to this configuration, even if the language set by the language setting unit is not in the database, a receipt written in English is issued, so a receipt that is easier to understand than Japanese can be printed.

  (Application Example 4) The receipt data processing apparatus, wherein the print data creation unit creates the print data by writing the language set by the language setting unit and the normal print language together.

  According to this configuration, the normal print language (here, “normal print language” refers to a language normally used in a country or region where the receipt data processing apparatus is used) and the language setting. Receipts can be printed in both languages set in the section, so that a receipt that is easy for the customer to understand can be printed.

  (Application example 5) A font storage unit in which font data is stored for each character of the language set in the language setting unit is provided, and the print data generation unit stores the font for each character to be printed on the receipt The receipt data processing apparatus as described above, wherein the print data is created based on the font data read from the printing unit.

  According to this configuration, since it is not necessary to have a font of characters in each language on the printer side, a general-purpose printer can be used, and no change on the printer side is required when adding languages. Can be. Therefore, it is possible to increase the flexibility and expandability of the POS terminal system.

  (Application example 6) A receipt data processing method for generating print data of a receipt using a portable information terminal, wherein (1) a product code input step for acquiring product identification information; and (2) the portable information terminal A country code reading step for reading a country code from the registered telephone number of the mobile information terminal contractor, and (3) a language used for printing the receipt based on the country code read in the country code reading step. (4) Product data acquisition for acquiring the product name in the language set in the language setting step for the product specified by the identification information acquired in the product code input step And (5) the print data printed on the receipt based on the product name acquired in the product data acquisition step. A print data creating step of creating, receipt data processing method characterized by and a print data output step of outputting the created print data to the printer (6) the print data creating step.

  (Application example 7) The product data report acquisition step refers to a database in which the identification information and the product name in the language set in the language setting step are recorded in association with each other, and the language setting is performed The receipt data processing method described above, wherein the product name in the language set in the step is acquired.

  According to these methods, when a customer purchases a product at a store and uses a mobile information terminal such as a mobile phone as a means of payment, the country code of the telephone number recorded on the mobile information terminal is read. Since the language used for printing the receipt is set from the read country code and the receipt is printed using the product name in the set language, it is possible to issue a receipt that can be understood by customers who cannot understand Japanese. Even if the operator can only speak Japanese, the receipt can be printed in a language that the customer can understand. Therefore, according to the present embodiment, it is possible to improve services for foreign customers and increase customer satisfaction.

  (Application example 8) The receipt data processing method described above, wherein the product data acquisition step acquires product information in English when the language set in the language setting step is not in the database.

  According to this method, even if the language set by the language setting unit is not in the database, a receipt written in English is issued, so a receipt that is easier to understand than Japanese can be printed.

  (Application example 9) The receipt data processing method described above, wherein in the print data creation step, the print data is created together with the language set in the language setting step and the normal print language.

  According to this method, the normal print language (here, “normal print language” refers to a language normally used in a country or region where the receipt data processing apparatus is used) and the language setting. Receipts can be printed in both languages set in the section, so that a receipt that is easy for the customer to understand can be printed.

The figure which shows the external appearance of the POS terminal of this embodiment. The block diagram which shows the structure of the POS terminal of this embodiment. The figure which shows an example of a goods master table. The functional block diagram of the POS terminal of this embodiment. The flowchart showing the content of the accounting process which CPU performs in this embodiment. 6 is a flowchart showing the contents of a receipt printing process executed by the CPU in the present embodiment. The figure which shows the example of the receipt printed when the receipt use language is Japanese. The figure which shows the example of the receipt printed when the receipt use language is English. The figure which shows the example of the receipt printed when the receipt use language is written together with Japanese and English. The flowchart showing the content of the language setting process which CPU performs in this embodiment.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. In the following drawings, in order to make the explanation easy to understand, details may be omitted or illustrated in a different manner from an actual scale.

  FIG. 1 is a view showing the appearance of a POS terminal 10 according to an embodiment of the present invention. FIG. 1A is a perspective view of the front side (side operated by an operator) of the POS terminal 10, and FIG. (B) is a perspective view of the back side of the POS terminal 10 (side directed to the customer). The POS terminal 10 is installed in an accounting cash register of a store such as a convenience store or a supermarket, and performs an accounting process and a receipt issuance process according to the operation of the operator.

  As shown in FIGS. 1A and 1B, the POS terminal 10 includes a keyboard 12, a display 13 for an operator, a cash drawer 15, a portable information terminal reader 16, a printer 17, a card reader 18, and the like. Further, the POS terminal 10 is provided with a barcode scanner 14 (not shown in FIG. 1), and the operator of the accounting cashier reads the product barcode with the barcode scanner 14 or operates the keyboard 12. As a result, product identification information (hereinafter referred to as product code) is input to the POS terminal 10. In addition, the number of the same product is input from the keyboard 12.

  The portable information terminal reader 16 can be paid by holding the portable information terminal over the product purchase. Furthermore, as will be described in detail later, receipt printing in a language understandable by the customer can be automatically performed from the country code of the telephone number recorded in the portable information terminal.

  When the operator completes the input of the product codes for all the products purchased by the customer, the operator performs an accounting completion operation by pressing the “total” key on the keyboard 12, for example. When the transaction completion operation is performed, the receipt 40 is printed by the printer 17 in the language set from the country code acquired from the customer's portable information terminal. In this embodiment, a foreign language that can be used for receipt printing can be selected from, for example, English, Chinese, and Korean. However, the present invention is not limited to this, and a language that can be selected according to necessity. Should be set.

  FIG. 2 is a block diagram showing the configuration of the POS terminal 10 in more detail. As shown in the figure, the POS terminal 10 includes a CPU 11. The CPU 11 is connected to the keyboard 12, display 13, barcode scanner 14, cash drawer 15, portable information terminal reader 16, printer 17, and card reader 18. The CPU 11 controls the units 12 to 18 by executing the program 24 stored in the memory 22. Further, the memory 22 stores font data 26 for each character in various languages (in this embodiment, Japanese, English, Chinese, Korean, etc.).

  A store server 30 is connected to the CPU 11 via an interface 28. A product master table 34 is recorded in a database 32 provided in the store server 30.

  FIG. 3 shows an example of the product master table 34. As shown in the figure, the product master table 34 records a product code, a Japanese product name, a price, and a product name in each language for each product. When the store server 30 receives an inquiry specifying a product code and language from the CPU 11, the store server 30 notifies the CPU 11 of the corresponding product name and price. The product master table 34 is provided in the store server 30 so that the product master table 34 can be shared from a plurality of POS terminals 10 provided in the same store. However, the product master table 34 may be provided inside the POS terminal 10.

  FIG. 4 is a functional block diagram of the POS terminal 10 of the present embodiment. As shown in the figure, the POS terminal 10 includes a product code input unit 50, an accounting processing unit 52, a print data creation unit 54, a print data output unit 56, a country code reading unit 58, a language setting unit 59, and product data acquisition. Each functional unit of the unit 60 is provided. These functional units 50 to 60 are realized by the CPU 11 executing the program 24.

  The product code input unit 50 acquires the product code input from the keyboard 12 or the barcode scanner 14. Further, the country code reading unit 58 reads the country code from the telephone number recorded from the portable information terminal held over the portable information terminal reader 16, and based on the country code read by the country code reading unit 58, The language setting unit 59 sets a language used for receipt printing (hereinafter referred to as receipt use language). The accounting processing unit 52 requests the product data acquisition unit 60 for a product name and a product price corresponding to the product code acquired by the product code input unit 50. In response to such a request, the product data acquisition unit 60 acquires the product name and product price in the receipt usage language selected by the language setting unit 59 from the store server 30 and notifies the accounting processing unit 52 of the product name. The accounting processing unit 52 performs accounting processing while displaying the product name and price of each product on the display 13 with a touch panel. When the accounting process ends, the print data creation unit 54 creates print data for receipt printing using the product name in the receipt usage language, and the print data output unit 56 outputs the print data to the printer 17.

  FIG. 5 is a flowchart showing the contents of the accounting process executed by the CPU 11 in the present embodiment. When the store cashier operator receives a request for merchandise accounting from the customer, the operator inputs the product code of each product using the keyboard 12 or the barcode scanner 14, and further inputs the number of the same product from the keyboard 12 when there are a plurality of the same products. . When the CPU 11 receives the input of the product code and the number (S100), the CPU 11 determines the receipt use language set in the language setting process described later (S102). And about the inputted goods code, the goods name and goods price in the said receipt use language are acquired from store server 30 (S104).

  Next, it is determined whether or not the product code has been input (S106). For example, when the “total” button on the keyboard 12 is pressed, it is determined that the input of the product code is completed. As a result, when the input of the product code is completed, processing such as product price aggregation and tax calculation is performed (S108), and the process proceeds to a receipt printing process. On the other hand, if the input of the product code is not completed, the process returns to S100 and the next product code input is accepted.

  FIG. 6 is a flowchart showing the contents of the receipt printing process executed by the CPU 11 in this embodiment. As shown in the figure, first, the product name in the receipt language is acquired from the store server 30 for each product code input in the accounting process (S120). In the accounting process, the product name in the receipt usage language is acquired (S104). However, as will be described later, since the receipt usage language is selected during the accounting process, the receipt usage is used in the accounting process. For products for which product names have been acquired before language selection, it is necessary to acquire product names in the selected receipt language. Therefore, in S120, the product name in the receipt use language is acquired again, but at least the product name may be acquired for the product code input before the receipt use language is selected. Further, when the receipt language is not selected (that is, when the default Japanese is used as the receipt language), it is not necessary to acquire the product name in S120.

  Next, the font data 26 is read from the memory 22 for each character included in the product name, the number, and the price in the receipt usage language of each product acquired as described above. It is created (S122). In addition, for data other than the product name to be printed on the receipt (for example, greetings such as store name and “Thank you for visiting”), prepare data by language, and when creating receipt print data, Data corresponding to the receipt language may be used. The receipt print data thus created is output to the printer 17 (S124), and the printer 17 prints the receipt accordingly.

  7, 8, and 9 show examples of receipts that are printed in Japanese, English, and Japanese and English, respectively, as the receipt language. As shown in FIGS. 8 and 9, the product name is printed in a foreign language (in this example, English), so that even foreigners who do not understand Japanese can understand the contents of the receipt. Yes.

  FIG. 10 is a flowchart showing the contents of language setting processing executed by the CPU 11 in this embodiment. As shown in the figure, first, it is determined whether or not the above accounting process is being executed (S130). If the accounting process is not being executed, the process is stopped without entering the language setting process. On the other hand, if the accounting process is being executed, Japanese is set as the default value of the receipt use language (S132), and the country code is obtained from the telephone number recorded from the portable information terminal held over the portable information terminal reader 16. (S134), the language setting unit 59 sets the language used for receipt printing based on the country code read by the country code reading unit 58 (S136). The set language is determined as the receipt use language (S138), and the language setting process ends. On the other hand, if no language is selected, the process returns to S130.

As described above in detail, according to these embodiments, the following effects can be obtained.
(1) According to the POS terminal 10 of the present embodiment, a receipt can be automatically printed in a language understandable by the customer from the country code of the telephone number recorded in the portable information terminal used for payment by the customer. it can. For this reason, a receipt that the customer can understand can be issued to a customer such as a foreigner who does not understand Japanese. Therefore, according to the present embodiment, it is possible to improve services for foreign customers and increase customer satisfaction.

  (2) The receipt usage language is automatically set, so the cashier operator does not need to ask the customer about the receipt usage language. Therefore, even when the operator cannot speak a foreign language, a receipt in a language suitable for the customer can be issued.

  (3) The print data creation unit may create the print data together with the language set by the language setting unit and the normal print language. Here, the “normal printing language” is a language normally used in the country or region where the receipt data processing apparatus is used. If the country in which the receipt data processing apparatus is used is Japan, “Japanese” is the normal print language, and if it is China, “Chinese” is the normal print language. It would be ideal if you could create a product master table that supports all languages used around the world, but it is very difficult to operate and there are countries that use multiple languages in one country. In such a case, select “English”.

  (4) In this embodiment, the font data 26 necessary for printing in each language is stored in the memory 22, and the CPU 11 reads out the font data 26 necessary for printing and creates print data. It is not necessary to provide font data for each language on the printer 17 side. Therefore, according to the present embodiment, a general-purpose model can be used as the printer 17, and, for example, it is not necessary to make a change on the printer 17 side even when a language is added. It is possible to increase flexibility and expandability as a system.

  (5) According to the present invention, when a customer purchases a product at a store and uses a mobile phone as a means of payment, the customer's phone number is automatically recorded from the country code of the mobile information terminal. Receipts can be printed using product names in an understandable language. Therefore, it is possible to issue a receipt in a language that the customer can understand to a customer who does not understand Japanese.

  DESCRIPTION OF SYMBOLS 10 ... POS terminal, 11 ... CPU, 12 ... Keyboard, 14 ... Barcode scanner, 16 ... NFC communication part, 17 ... Printer, 22 ... Memory, 24 ... Program, 26 ... Font data, 30 ... Store server, 32 ... Database 34 ... Product master table, 50 ... Product code input unit, 52 ... Accounting processing unit, 54 ... Print data creation unit, 56 ... Print data output unit, 58 ... Country code reading unit, 59 ... Language selection unit, 60 ... Product Data acquisition unit.

Claims (9)

A product code input unit for acquiring product identification information;
A country code reading unit that reads the country code from the telephone number of the subscriber of the portable information terminal registered in the portable information terminal;
A language setting unit for setting a language used for printing a receipt based on the country code read by the country code reading unit;
A product data acquisition unit that acquires a product name in a language set by the language setting unit for the product specified by the identification information acquired by the product code input unit,
Based on the product name acquired by the product data acquisition unit, a print data creation unit that creates print data for receipt printing;
A receipt data processing apparatus comprising: a print data output unit that outputs the print data created by the print data creation unit to a printer.   The product data acquisition unit refers to a database in which the identification information and the product name in the language set in the language setting unit are recorded in association with each other, and the product set in the language setting unit The receipt data processing apparatus according to claim 1, wherein the product name in a language is acquired.   The receipt data processing apparatus according to claim 1, wherein the product data acquisition unit acquires an English product name when the language set by the language setting unit is not in the database.   4. The print data creation unit creates the print data by writing the language set by the language setting unit and the normal print language together. 5. Receipt data processing device. A font storage unit in which font data is stored for each character of the language set in the language setting unit;
5. The print data creating unit creates the print data based on the font data read from the font storage unit for each character to be printed on the receipt. 6. 4. A receipt data processing device according to 1. A receipt data processing method for creating print data of a receipt using a portable information terminal,
(1) a product code input step for acquiring product identification information;
(2) a country code reading step of reading a country code from a telephone number of a contractor of the mobile information terminal registered in the mobile information terminal;
(3) a language setting step for setting a language used for printing the receipt based on the country code read in the country code reading step;
(4) A product data acquisition step for acquiring a product name in the language set in the language setting step for the product specified by the identification information acquired in the product code input step;
(5) a print data creation step for creating the print data to be printed on the receipt based on the product name acquired in the product data acquisition step;
(6) A receipt data processing method comprising: a print data output step of outputting the print data created in the print data creation step to a printer.   The product data report acquisition step is set in the language setting step with reference to a database in which the identification information and the product name in the language set in the language setting step are recorded in association with each other. The receipt data processing method according to claim 6, wherein the product name in the language is acquired.   The receipt data processing method according to claim 6 or 7, wherein the product data acquisition step acquires product information in English when the language set in the language setting step is not in the database.   9. The receipt data according to claim 6, wherein the print data creation step creates the print data together with the language set in the language setting step and the normal print language. Processing method.

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