JP2508882B2 - Selective call system - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION [Industrial field of use] The present invention relates to a selective call system for individually calling a specific customer from a plurality of customers waiting in a queue in a hospital or a public office, and particularly, a waiting time can be displayed. The present invention relates to a selective call system using a selective call receiver.

[Conventional technology]

Recently, while waiting for treatment at a hospital or waiting for paperwork at a government office, in order to make effective use of the waiting time for each customer, a selective call receiver (pager) is distributed to each customer. 2. Description of the Related Art Selective call systems that send call signals to call customers have come to be serviced. Further, in this case, there has been proposed a device which displays a scheduled waiting time on each selective call receiver.

[Problems to be Solved by the Invention]

In such a selective call system, at the hospital and government office side, at the same time as handing the selective call receiver to each customer,
It either announces the expected waiting time or causes the receiver to display the waiting time as described above. However, if the customer's treatment or paperwork is prolonged or shortened more than planned, this waiting time also has an error. If it is shortened, you can make a call immediately, but if it is prolonged, the customer will be anxious that there is no call even after the scheduled time, so some way to increase the waiting time for the customer It is preferable to inform.

However, the conventional receiver cannot cope with such an increase in waiting time, and it makes the customer who has arrived based on the scheduled waiting time wait further, which is the original purpose of this kind of service. Is not achieved.

An object of the present invention is to provide a selective call system capable of informing a customer of a change in waiting time.

[Means for solving the problem]

The selective call system of the present invention provides a selective call receiver capable of displaying a preset waiting time and a waiting time that gradually decreases with the passage of time, and wait time correction data for the selective calling receiver. The selective call transmitter is capable of transmitting, and the selective call receiver is configured to correct the waiting time to be displayed based on the waiting time correction data from the selective call transmitter.

For example, the selective call transmission device includes a waiting time correction data input unit, a CPU system unit that processes the waiting time correction data, and a transmission unit that transmits the waiting time correction data. Also, the selective call receiver processes an initial waiting time setting data input unit, a receiving unit that receives waiting time correction data transmitted from the selective calling transmission device, and processes the initial waiting time setting data and the waiting time correction data. And a CPU system unit including a timer unit that gradually reduces the waiting time with the passage of time, a display unit that displays the waiting time, and a notification unit that notifies when the waiting time becomes zero. ing.

[Action]

According to the present invention, the waiting time displayed on the selective call receiver is corrected based on the waiting time correction data transmitted from the selective call transmitting device, so that the customer is always informed of the correct waiting time, It is possible to provide a suitable service.

Embodiment Next, the present invention will be described with reference to the drawings.

1 to 4 show an embodiment of the present invention. That is, as shown in the system configuration diagram in FIG.
Selective call transmitters installed in hospitals and government offices (hereinafter,
1) and a plurality of selective call receivers (hereinafter referred to as slaves) 2 ₁ to 2 _n which are respectively handed to customers.

As shown in the block diagram of FIG.
U system unit 11, waiting time correction data input unit 12, transmission unit 13,
A transmission antenna 14 is provided. The parent device 1 can send the correction data input to the waiting time correction data input unit 12 to the child device to correct the waiting time displayed on the child device.

As shown in the block diagram of FIG. 3, the slaves 2 _{1 to} 2 _n each have a receiving antenna 21, a receiving unit 22, a CPU system unit 23, an initial waiting time setting data input unit 24, a display unit 25, and a notification unit. Equipped with 26. Further, the CPU system unit 23 has a timer unit 23a that counts down the set waiting time.
In the slave unit, the scheduled waiting time input to the initial waiting time setting data input unit 24 is displayed on the display unit 25, and the waiting time is gradually reduced by the timer unit 23a. Then, when the displayed waiting time becomes zero, the notification unit 26 outputs a notification sound. In addition, this slave unit can change the waiting time displayed on the display unit 25 by processing the waiting time correction data received via the receiving antenna 21 and the receiving unit 22 by the CPU system unit 23.

Next, the operation of the system will be described with reference to the flowchart of FIG. When a customer visits the reception desk, the person in charge of the window predicts the waiting time of the customer based on the treatment contents and the clerical work contents of the preceding customer, and transfers the waiting time to the customer. Enter in 24. At the same time as this data setting, the timer unit 23a of the slave unit 2 starts counting down the waiting time and displays the remaining waiting time on the display unit 25 every moment.

If there is no change in the waiting time that was initially scheduled due to the smooth progress of medical treatment and clerical work for the customer, the notification unit 26 outputs a notification sound when the timer display reaches zero, and the customer has reached the waiting time. To know

Next, when the medical treatment and the paperwork are prolonged or shortened as expected, the master unit 1 inputs the waiting time correction data to the waiting time correction data input unit 12, and the CPU system unit 1
1, via the transmission unit 13, the transmission antenna 14 by wireless means,
To send simultaneously to each child machine 2 ₁ ~2 _n.

The correction signal in this case has, for example, a configuration of [correction signal identification code A] + [correction amount B].

Handset 2 ₁ to 2 _n may receive antenna 21 and via the receiving unit 22 receives the identification code A, reads the correction amount B in the CPU system 23, correct the waiting time displayed on the display unit 25 the amount of B Only increase or decrease. At this time, at the same time, the notification unit 26 can notify that the correction has been made.

This allows the customer to know that the waiting time has been corrected, and to deal with the new waiting time and act accordingly.

Thereafter, if the waiting time is not corrected again, the timer unit 23a counts down the corrected waiting time as described above, and outputs a notification sound from the notification unit 26 when the remaining waiting time becomes zero, and notifies the customer. Notify when it is time.

〔The invention's effect〕

As described above, the present invention is configured so that the master unit transmits the waiting time correction data to the slave unit and corrects the waiting time displayed on the slave unit based on this correction data. Even if the scheduled waiting time is changed, it is possible to inform the customer of the exact waiting time, and it is possible to provide a fine-tuned service to the customer.

[Brief description of drawings]

1 is a block diagram of a selective calling system of the present invention, FIG. 2 is a block diagram of a master unit, FIG. 3 is a block diagram of a slave unit, and FIG. 4 is a flow chart of the system. 1 ...... parent device (selective call transmission device), 2 ₁ to 2 _n ...... handset (paging receiver), 11 ...... CPU system unit, 12 ...... latency correction data input unit, 13 ...... transmission unit , 14 ... Transmission antenna, 21 ... Reception antenna, 22 ... Reception section, 23 ... CPU system section, 23a ... Timer section, 24 ... Initial waiting time setting data input section, 25 ... Display section, 26 …… Notification section.

Claims (2)

(57) [Claims] 1. A selective call receiver capable of displaying a preset waiting time and a waiting time which is gradually reduced with the passage of time, and correction data of the waiting time can be transmitted to the selective calling receiver. A selective calling system, comprising: a selective calling transmitting device, wherein the selective calling receiver is configured to correct the waiting time to be displayed based on the waiting time correction data from the selective calling transmitting device. 2. The selective call transmitting device includes a waiting time correction data input unit, a CPU system unit for processing the waiting time correction data, and a transmitting unit for transmitting the waiting time correction data, and the selective calling reception device. The machine includes an initial waiting time setting data input unit, a receiving unit for receiving waiting time correction data transmitted from the selective call transmitting device, a processing unit for processing the initial waiting time setting data and the waiting time correction data, and waiting for the waiting time. Includes a timer that gradually reduces time as time passes
The selective call system according to claim 1, further comprising a CPU system unit, a display unit for displaying a waiting time, and a notifying unit for notifying when the waiting time becomes zero.