JP2686569B2 - Cash automatic transaction system - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic cash transaction system comprising a cash automatic transaction apparatus operated by a customer in a financial institution such as a bank and a host apparatus for managing transaction processing executed in the automatic cash transaction apparatus. Regarding

[0002]

2. Description of the Related Art In a financial institution such as a bank, a cash transaction apparatus for automatically performing transaction processing has been introduced along with business expansion and labor saving. This cash transaction apparatus is installed in a business store or an out-of-store facility (public facility, etc.), and can carry out deposit / withdrawal transactions, transfer transactions, etc. by the operation of the customer himself / herself. By using this cash transaction device, the customer
It is possible to conduct transactions relatively freely without being restricted by the business hours of the sales office.

Further, the automatic teller machine is used for customer information,
For example, it is centrally managed by a higher-level device (host computer) installed in a calculation center or the like for centrally managing account balances and the like. Here, the online system constructed by the automated teller machine and the host device will be called an automated teller system.

FIG. 2 shows a block diagram of a conventional automatic cash transaction system. The automated teller system shown in the figure includes a host device (center) 1 and a communication line 2 connected to the host device 1.
There is provided a terminal controller 3 connected to the terminal controller 3 and an automated teller machine 5 connected to the terminal controller 3 via a communication line 4.

In the figure, the terminal controller 3,
The communication line 4 and the automated teller machine 5 are provided in a business office or the like.

The host device 1 is composed of a plurality of automated teller machines installed in a plurality of business offices, a host computer for centrally managing various transaction processes executed by a counter terminal operated by a clerk, and the like. .

The communication line 2 is composed of a public network or the like used for communication between the higher-level device and the sales office. The terminal controller 3 is composed of an automatic teller machine, a counter terminal, and the like provided in a sales office, and a communication control device and the like that controls communication with a host device. The communication line 4 is composed of a LAN (Local Area Network) or the like used for communication in the sales office.

The automated teller machine 5 carries out various transaction processing by the operation of the customer himself without the intervention of a clerk. The controller 10 and the customer operation unit 11 connected to the controller 10 and display A section 12, a voice guidance section 13, a card reader / printer 14, a bookkeeping machine 15, a banknote depositing / dispensing machine 16, a coin depositing / dispensing machine 17, and an input / output control section 18 are provided.
You.

The control unit 10 is composed of a processor or the like which controls and manages each unit constituting the automatic teller machine 5 and carries out various transaction processes. Customer operation unit 11
Is a keyboard or the like that is used by the customer to input various information in the transaction process.

The display unit 12 comprises a display or the like for notifying the customer of various information. The voice guidance unit 13 provides the customer with an automated teller machine 5 for transaction processing.
It is composed of a voice synthesizing circuit or the like for carrying out the operation guidance etc. by voice.

The card reader / printer 14 reads and writes information recorded in a magnetic card or the like used in transaction processing, and further prints the read information. The bookkeeping machine 15 reads and writes information recorded in a passbook used in transaction processing, and further prints transaction history.

The banknote depositing / dispensing machine 16 counts banknotes when a transaction process relating to banknotes is performed.
The coin depositing / dispensing machine 17 counts coins when a transaction process relating to coins is performed.

The input / output control unit 18 is composed of a communication control device for converting signals between the control unit 10 and the terminal controller 3 and controlling communication. Control unit 10
Are connected to the terminal controller 3 via the input / output control unit 18 and the communication line 4.

In the automatic cash transaction system having the above structure, when the customer operates the customer operation unit 11 of the automatic cash transaction apparatus 5, the control unit 10 executes a predetermined transaction process corresponding to the contents of the operation. At this time, the control unit 10
As necessary, communication with the higher-level device 1 is performed, information necessary for transaction processing is exchanged, and the transaction processing is completed.

In the process of transaction processing, for example, when communication between the host device 1 and the automated teller machine is not completely performed due to noise or the like, or when a transaction medium (card, passbook, cash, etc.) is used. If the transportation is not good, the transaction processing will be interrupted. When such a failure occurs, the control unit 10 suspends the operation while keeping the transaction media such as cards and passbooks, and cash and statement slips counted for deposit and withdrawal inside the automated teller machine 5. (Discontinued)
Resulting in.

An alarm of a monitoring device (not shown) for monitoring the operating state of the automatic teller machine 5 or the automatic teller machine 5
A staff member who has recognized that the automated teller machine 5 is being discontinued due to a failure by a customer's declaration through an intercom (not shown) installed near the The recovery process for discharging from the transaction device 5 will be performed.

In this restoration process, for example, when a clerk is present in the sales office in which the automatic teller machine 5 is installed, this clerk operates the automatic teller machine 5 to operate the automatic teller machine 5.
In order to confirm the transaction medium that has been withheld and the progress status of transaction processing in which a failure has occurred, and to confirm that the customer is the person who actually executed the transaction processing, ), Etc., and the operation of ejecting the transaction medium from the automatic teller machine 5 is performed.

When the clerk is not in the vicinity of the automatic teller machine 5, the clerk on the higher-level device 1 side operates the higher-level device 1 to confirm the details of the fault.
The personal identification number is confirmed using an intercom or the like in order to confirm whether the customer is the person who was executing the transaction processing. After that, the cash automatic transaction apparatus 5 is remotely operated using the host device 1 to discharge the transaction medium.

[0019]

DISCLOSURE OF THE INVENTION Problems to be Solved by the Invention As described above,
When a failure occurs in the automated teller machine 5 and the transaction medium is held inside, the clerk carries out the operation of the restoration process corresponding to the customer. Therefore, many clerk are arranged to deal with this restoration process. There was a problem that I had to do it. The present invention has been made focusing on the above points, and safely and automatically ejects the transaction medium inside the automatic teller machine.
Alternatively , the purpose is to provide an automatic cash transaction system that can be stored .

[0020]

[Means for Solving the Problems] The present invention is directed to a predetermined transaction processing facility.
Cash automatic transaction apparatus for executing processing, and the cash automatic transaction apparatus
With a host device that manages the transaction processing executed by
In the automatic cash transaction system, the above automatic cash transaction device
If a failure occurs during the above transaction processing,
Identification data input procedure for prompting the customer to enter the identification data of the customer
And the identification data provided on the automated teller machine.
When the data is input, when the automatic teller machine is stopped
Failure notification message including the existence of transaction media and the above identification data
And a failure notification unit for notifying the host device
The failure notification message received on the host device
When the above customer is judged to be inconsistent based on the identification data
If the customer has
When it is judged that the above transaction is satisfied
Generate a recovery instruction message that includes data that indicates the shift,
A failure notification processing unit for notifying the above-mentioned automated teller machine,
The recovery instruction message received by the automated teller machine
A medium that controls the discharge and storage of the above-mentioned transaction media based on
And a discharge control unit.

[0021]

[Function] If a failure occurs in the automated teller machine, the identification data
The data input means prompts the customer to input identification data. Present
The failure notification unit on the automated teller machine side is
Generates a fault notification message that includes other data and ranks this message
Notify the device. The failure notification processing unit of the host device
Use the identification data of the telegram to determine whether the customer matches or does not match.
Recovery instruction message indicating the discharge and storage of the transaction medium after cutting
Generate Therefore, the media ejection system on the automated teller machine side
Based on the recovery instruction message, the department will secure the transaction medium such as cash.
It can be completely and automatically discharged or stored.

[0022]

1 is a block diagram of an automatic cash transaction system according to the present invention. In the figure, the same parts as those of the conventional automated teller system shown in FIG. 2 are designated by the same reference numerals, and a duplicate description will be omitted.

The automatic cash transaction system shown in FIG.
A host device (center) 20 and a communication line 2 connected to the host device 20
There is provided a terminal controller 3 connected to the terminal controller 3 and an automated teller machine 5 connected to the terminal controller 3 via a communication line 4.

Further, the automatic teller machine 5 includes a control unit 3
0, the customer operation unit 11 connected to the control unit 30,
Display unit 12, voice guidance unit 13, card reader printer 1
4, bookkeeping machine 15, banknote depositing and dispensing machine 16, coin depositing and dispensing machine 17
Is provided.

The higher-level device 20 is provided with a failure notification processing section 21 for controlling the recovery processing when a notification of the failure occurrence is received from the automatic teller machine 5.

When a failure occurs in the automatic cash transaction apparatus 5, the control unit 30 of the automatic cash transaction apparatus 5 has a host device 20.
Failure notification unit 31 for performing control to notify the higher-level device 2
According to the instruction of 0, a medium ejection control unit 32 is provided which controls the ejection and storage of the transaction medium held inside the automatic teller machine 5 when a failure occurs.

In the automatic cash transaction system having the above-mentioned configuration, the recovery processing in the case where a failure occurs in which the transaction medium is held inside the automatic cash transaction apparatus 5 will be described with reference to FIGS.
This will be described with reference to FIG.

FIG. 3 shows a flowchart of the restoration process according to the present invention. When a failure occurs in the automated teller machine 5,
The control unit 30 stops the normal operation of executing the transaction process and starts the operation of the recovery process.

The control unit 30 diagnoses the content of the failure and at the same time determines whether or not the held transaction medium can be returned, that is,
It is determined whether the transaction is completed by ejecting the transaction medium (step S1).

When the return of the transaction medium cannot be judged by the self , the control unit 30 operates as the identification data input means , drives the display unit 12 and the voice guidance unit 13, and confirms the identity with the customer. A request for inputting a password (a password used for transaction processing) by operating the customer operation unit 11 is made (step S2).

When the input of the personal identification number is completed, the fault notifying section 31 is activated and the fault notifying message is transmitted to the higher-level device 20 (step S3).

FIG. 4 shows a configuration diagram of a fault notification message according to the present invention. As shown in the figure, the fault notification message 40 includes a transaction type item 40a, a transaction amount item 40b, a confirmation number item 40c, an error code item 40d, a medium stripe data item 40e, a medium status item 40f, and a transaction status item 40.
g and a password item 40h are provided.

The transaction type item 40a stores information indicating a transaction in which a failure has occurred, for example, a transaction type that identifies a transaction such as deposit transaction, withdrawal transaction, balance inquiry transaction and the like. The transaction amount item 40b stores the transaction amount of the transaction in which the failure has occurred.

The confirmation number item 40c stores the confirmation number given to the transaction processing by the higher-level device 20 in order to identify the transaction in which a failure has occurred. The error code item 40d stores an error code indicating the analysis result of the cause of failure by the control unit 30.

The medium stripe data item 40e stores the contents of the magnetic stripe of the magnetic card or passbook referred to during the transaction processing. The medium status item 40f stores a medium status indicating whether or not a transaction medium, that is, a magnetic card, a passbook, a bill, or a coin is held inside the automatic teller machine 5.

In the transaction status item 40g, whether the transaction with the failure has been established or not established on the cash automatic transaction device 5 side, that is, the process on the cash automatic transaction device 5 side associated with the transaction processing is completed, In the case of waiting for an instruction from the device 20, it is assumed that the transaction has been completed on the automatic teller machine 5 side. The password item 40h stores the password entered by the customer when the failure occurs.

Returning to FIG. 3, the fault notification process of the host device 20.
When the failure notification message is received, the section 21 analyzes the content of the failure notification message and determines whether or not to reset the automatic teller machine 5.
That is, it is determined whether or not to control the discharge (storage) of the transaction medium held in the automatic teller machine 5 based on the determination of whether the passwords match or mismatch . Furthermore, the obstacle of the host device 20
When the harm notification processing unit 21 determines to perform the reset, the harm notification processing unit 21 determines whether each transaction medium is discharged from the automated teller machine 5 or stored.

A restoration instruction message is generated from these determined contents and transmitted to the automatic teller machine 5.

FIG. 5 shows a block diagram of a recovery instruction message according to the present invention. As shown in the figure, the recovery instruction message 50 is provided with a reset instruction item 50a, a card instruction item 50b, a passbook instruction item 50c, and a cash instruction item 50d.

The reset instruction item 50a indicates whether or not the automatic teller machine 5 is reset , that is , whether to discharge or store the transaction medium related to the transaction processing in which the failure has occurred .
Reset instruction to is set. In the card instruction item 50b, a card instruction for instructing whether to eject or store this magnetic card when the magnetic card used for the transaction processing in which the failure has occurred is held in the automated teller machine 5 is set.

In the passbook instruction item 50c, a passbook instruction for instructing whether to eject or store the passbook when the passbook used for the transaction processing in which the failure has occurred is held in the automated teller machine 5 is set. In the cash instruction item 50d, when the cash related to the transaction processing in which the failure has occurred is held in the automated teller machine 5, a cash instruction for instructing whether to eject or store the cash is set.

Returning to FIG. 3, the control unit 30 of the automatic teller machine 5 receives the restoration instruction message 50 (step S
4) First, the contents of the reset instruction item 50a are analyzed to determine whether or not the reset instruction is valid, that is, whether or not to execute the reset (step S5). If the result is YES, that is, if a reset instruction has been issued, the control unit 30 activates the medium ejection control unit 32.

In the medium ejection control unit 32, the recovery instruction message 5
The contents of the 0 card instruction item 50b, the passbook instruction item 50c, and the cash instruction item 50d are analyzed, and it is determined whether or not discharge is instructed for each transaction medium (step S6). That is, first, it is determined whether or not the card instruction is valid.

If the result is YES, that is, if the ejection of the transaction medium is instructed, the transaction medium is ejected (step S7), and it is judged whether or not the determinations regarding all the instruction of the transaction medium are completed. Is performed (step S8).

When the result of step S8 is YES, that is, when the determination of the card instruction, the passbook instruction, and the cash instruction is completed, the recovery processing is ended, and the control unit 30 sets the automatic teller machine 5 to the normal operation environment. .

If the result of step S8 is NO, that is, if the judgments such as the passbook instruction and the cash instruction remain, the process returns to step S6. When NO is determined in step S6, the medium ejection control unit 32 stores the transaction medium held inside the automated teller machine 5 in a predetermined storage area.
(Step S9) Then , the process proceeds to step S8.

If YES is determined in step S1, the control unit 30 ejects the medium reserved inside the automatic teller machine 5 (step S10), and shifts to normal operation.

Password mismatch in step S5
If determination of NO is made for the control unit 30 ends the recovery process, to set the automatic teller machine 5 dormant, to await the response of the attendant.

Next, with reference to FIG. 6 and subsequent figures, a process in which the fault notification processing unit 21 of the higher-level device 20 generates a recovery instruction message will be described.

FIG. 6 is a first flowchart relating to the recovery instruction message. The failure notification processing unit 21 receives the failure notification message from the automated teller machine 5 (step S2).
1) It is determined whether or not the content of the transaction type item 40a indicates a payment transaction (step S22).

When the result of step S22 is YES, that is, when a failure occurs in the payment transaction, the failure notification processing unit 21
Analyzes the content of the transaction status item 40g, and determines whether the transaction is successful or unsuccessful on the side of the automated teller machine 5 side, and whether the successful or unsuccessful transaction is unknown (step S23).

If the result of step S23 is positive, the failure notification processing unit 21 determines the higher order device 20 based on the contents of the transaction amount item 40b, the confirmation number item 40c, the error code item 40d, and the medium stripe data item 40e.
A customer who has performed an operation related to failure notification message generation on the side based on whether or not a file has been updated due to the transaction processing related to the failure notification message and the transaction has been established, and the contents of the password item 40h. Is the customer involved in the transaction processing in which the failure occurred (step S2)
4).

If the result of step S24 is YES, the fault notification processing section 21 analyzes the medium status item 40f and determines whether or not there is a cash hold (step S25). When the result of step S25 is YES, the recovery instruction message 50
Validate the cash instruction item 50d of (step S2
6) and then to step S27. If the result of step S25 is NO, step S27 is immediately executed.

In step S27, the medium status item 40f
Is analyzed to determine whether there is a card hold. If the result of step S27 is YES, the card instruction item 50b of the recovery instruction message 50 is set to be valid (step S2
8) and then to step S29. If the result of step S27 is NO, step S29 is immediately executed.

In step S29, the medium status item 40f
Is analyzed to determine whether there is a passbook hold. If the result of step S29 is YES, the passbook instruction item 50c of the recovery instruction message 50 is set valid (step S30),
The analysis processing of the fault notification message ends. Note that step S
If the result of 29 is NO, the process is immediately terminated.

Next, a case where an unknown judgment is made in step S23 will be described with reference to FIG. FIG. 7 is a second flowchart relating to the recovery instruction message. When it is determined in step S23 that it is unknown, the failure notification processing unit 21 determines that the transaction amount item 40b,
Based on the contents of the confirmation number item 40c, the error code item 40d, and the medium stripe data item 40e, the host device 20 side has already executed the file update and the like associated with the transaction processing related to the fault notification message, and the transaction has been completed. Whether the customer who has performed the operation related to the failure notification message generation is the customer who is involved in the transaction processing in which the failure has occurred is confirmed based on the presence / absence and the content of the password item 40h (step S3).
1).

If the result of step S31 is YES, the host device 20 corrects the file that was updated to establish the transaction processing first, that is, returns the contents of the file to the state before accepting the transaction processing (step S32), Step S3
Move to 3.

In step S33, the medium status item 40f
Is analyzed to determine whether there is a card hold. If the result of step S33 is YES, the card instruction item 50b of the recovery instruction message 50 is set to be valid (step S3
4) and then to step S35. If the result of step S33 is NO, step S35 is immediately executed.

In step S35, the medium status item 40f
Is analyzed to determine whether there is a passbook hold. If the result of step S35 is YES, the passbook instruction item 50c of the recovery instruction message 50 is set valid (step S36),
The analysis processing of the fault notification message ends. Note that step S
If the result of 35 is NO, the process is immediately terminated.

Next, referring to FIG. 8, description will be given of the case where the determination is not made in step S23 in FIG. 6 and the case where the determination is NO in step S24.

FIG. 8 is a third flowchart relating to the recovery instruction message. In step S23, when the result of failure is output, the failure notification processing unit 21 causes the transaction amount item 4
0b, confirmation number item 40c, error code item 40d,
Based on the contents of the media stripe data item 40e, above
Based on the contents of the password item 40h and whether or not the update of the file associated with the transaction processing relating to the fault notification message has already been executed on the side of the device 20, the operation related to the fault notification message generation is performed. It is confirmed that the customer who performed the transaction is a customer involved in the transaction processing in which the failure has occurred (step S37).

When the result of step S37 is NO, the medium status item 40f is analyzed to determine whether or not there is a card hold (step S38). When the result of step S38 is YES, the card instruction item 50 of the recovery instruction message 50
b is set to be valid (step S39), and step S40
Move on to If the result of step S38 is NO, step S40 is immediately executed.

In step S40, the medium status item 40f
Is analyzed to determine whether there is a passbook hold. If the result of step S40 is YES, the passbook instruction item 50c of the recovery instruction message 50 is set valid (step S41),
The analysis processing of the fault notification message ends. Note that step S
If the result of 40 is NO, the process is immediately terminated.

If the result of step S24 is NO, the medium status item 40f is analyzed to determine whether or not there is a card hold (step S42). Step S42
If the result is YES, the card instruction item 50b of the recovery instruction message 50 is set valid (step S43), and the process proceeds to step S44. If the result of step S42 is NO, step S40 is immediately executed.

In step S44, the medium status item 40f
Is analyzed to determine whether there is a passbook hold. If the result of step S44 is YES, the passbook instruction item 50c of the recovery instruction message 50 is set valid (step S45),
The analysis processing of the fault notification message ends. Note that step S
If the result of 44 is NO, the process is immediately terminated.

Next, in step S22 of FIG. 6, NO
The case where the above determination is made will be described. FIG. 9 is a fourth flowchart according to the recovery instruction message. If NO is determined in step S22, the failure notification processing unit 21 analyzes the content of the transaction status item 40g, and determines whether the transaction has been established or not on the automatic teller machine 5 side, and further, it has been established. , It is determined whether the failure is unknown (step S47).

If the result of step S47 is yes, the fault notification processing unit 21 determines the higher order device 20 based on the contents of the transaction amount item 40b, the confirmation number item 40c, the error code item 40d, and the medium stripe data item 40e.
A customer who has performed an operation related to failure notification message generation on the side based on whether or not a file has been updated due to the transaction processing related to the failure notification message and the transaction has been established, and the contents of the password item 40h. Confirms that the customer is the customer involved in the transaction processing in which the failure has occurred (step S4)
8).

If the result of step S48 is YES, the fault notification processing section 21 analyzes the medium status item 40f and determines whether or not there is a card hold (step S49).
If the result of step S49 is YES, the recovery instruction message 5
The card instruction item 50b of 0 is set to be valid (step S
50) and then to step S51. Note that step S49
If the result is NO, step S51 is immediately executed.

In step S51, the medium status item 40f
Is analyzed to determine whether there is a passbook hold. If the result of step S51 is YES, the passbook instruction item 50c of the recovery instruction message 50 is set valid (step S52),
The analysis processing of the fault notification message ends. Note that step S
If the result of 51 is NO, the process is immediately terminated.

Next, a case where an unknown judgment is made in step S47 will be described with reference to FIG. FIG. 10 is a fifth flowchart of the recovery instruction message. If it is determined in step S47 that it is unknown, the failure notification processing unit 21 determines that the transaction amount item 40
b, the confirmation number item 40c, the error code item 40d, and the medium stripe data item 40e, the higher order
On the device 20 side, the operation related to the failure notification message generation is performed based on whether or not the update of the file associated with the transaction processing related to the failure notification message has already been executed, and whether the transaction has been established and the contents of the password item 40h. It is confirmed that the customer is a customer involved in the transaction processing in which the failure has occurred (step S53).

When the result of step S53 is YES, the cash storage instruction is set in the cash instruction item 50d of the recovery instruction message 50 (step S54), and the process proceeds to step S56. If the result of step S53 is NO, the cash return instruction is set in the cash instruction item 50d of the recovery instruction message 50 (step S55), and the process proceeds to step S56.

In step S56, the medium status item 40f
Is analyzed to determine whether there is a card hold. When the result of step S56 is YES, the card instruction item 50b of the recovery instruction message 50 is set to be valid (step S5
7) and then to step S58. If the result of step S56 is NO, step S58 is immediately executed.

In step S58, the medium status item 40f
Is analyzed to determine whether there is a passbook hold. If the result of step S58 is YES, the passbook instruction item 50c of the recovery instruction message 50 is set valid (step S59),
The analysis processing of the fault notification message ends. Note that step S
If the result of 58 is NO, the process is immediately terminated.

Next, referring to FIG. 11, description will be given of the case where the determination is not made in step S47 in FIG. 9 and the case where the determination is NO in step S48.

FIG. 11 is a sixth flowchart relating to the recovery instruction message. In step S47, when the result of failure is output, the failure notification processing unit 21 causes the transaction amount item 40b, the confirmation number item 40c, and the error code item 40.
d, based on the contents of the medium stripe data item 40e, whether or not the transaction has been established and the password item 40h has already been executed on the higher-level device 20 side due to the update of the file associated with the transaction process relating to the fault notification message. Based on the content, it is confirmed that the customer who performed the operation related to the failure notification message generation is the customer related to the transaction processing in which the failure occurred (step S60).

If the result of step S60 is NO, the medium status item 40f is analyzed to determine whether or not there is a card hold (step S61). If the result of step S61 is YES, the card instruction item 50 of the recovery instruction message 50
b is set to be valid (step S62), and step S63
Move on to If the result of step S61 is NO, step S63 is immediately executed.

In step S63, the medium status item 40f
Is analyzed to determine whether there is a passbook hold. If the result of step S63 is YES, the passbook instruction item 50c of the recovery instruction message 50 is set valid (step S64),
The analysis processing of the fault notification message ends. Note that step S
If the result of 63 is NO, the process is immediately terminated.

If the result of step S48 is NO and the result of step S60 is YES, the medium status item 40f is analyzed to determine whether or not there is a card hold (step S65). The result of step S65 is YES.
In the case of, the card instruction item 50b of the recovery instruction message 50 is set valid (step S66), and the process proceeds to step S67. If the result of step S66 is NO, step S67 is immediately executed.

In step S67, the medium status item 40f
Is analyzed to determine whether there is a passbook hold. If the result of step S67 is YES, the passbook instruction item 50c of the recovery instruction message 50 is set valid (step S68),
The analysis processing of the fault notification message ends. Note that step S
If the result of 67 is NO, the process is immediately terminated.

As described above, the higher-level device 20 carries out the restoration process according to the content of the failure and the transaction medium held in the automatic teller machine 5.

[0081]

As described above, the automated teller system of the present invention can carry out a recovery process according to the contents of the transaction and the transaction medium held in the automated teller machine without the attendant. Therefore, it is not necessary to assign many personnel to carry out the recovery process, and the identification data is used.
Secures the transaction medium because it determines whether or not customers are in agreement
And it can be discharged or stored automatically.

[Brief description of the drawings]

FIG. 1 is a block diagram of an automatic cash transaction system of the present invention.

FIG. 2 is a block diagram of a conventional automatic cash transaction system.

FIG. 3 is a flowchart of a recovery process according to the present invention.

FIG. 4 is a configuration diagram of a fault notification message according to the present invention.

FIG. 5 is a configuration diagram of a recovery instruction message according to the present invention.

FIG. 6 is a first flowchart relating to a recovery instruction message.

FIG. 7 is a second flowchart according to a recovery instruction message.

FIG. 8 is a third flowchart according to a recovery instruction message.

FIG. 9 is a fourth flowchart according to a recovery instruction message.

FIG. 10 is a fifth flowchart according to a recovery instruction message.

FIG. 11 is a sixth flowchart according to a recovery instruction message.

[Explanation of symbols]

 5 cash automatic transaction device 20 upper device 21 failure notification processing unit 30 control unit 31 failure notification unit 32 medium ejection control unit

Claims (1)

(57) [Claims] 1. Automatic cash transaction for executing predetermined transaction processing.
Device and the transaction processing executed by the automated teller machine
A cash automatic transaction system equipped with a host device to manage
And is provided in the automated teller machine, and is used in the transaction processing.
If a failure occurs, enter the customer's identification data
Identification data input means for prompting and the identification data provided in the automatic teller machine are input.
Trading medium when the automatic teller machine is stopped
Generates a fault notification message containing the presence or absence of the body and the identification data
However, the failure notification unit for notifying the higher-level device and the failure notification message received by the higher-level device
When it is determined that the customers do not match based on the identification data
The customer including data instructing the storage of the transaction medium,
When it is determined that the two match, the transaction medium is discharged and stored.
Generates a recovery instruction message that includes data that indicates either
Failure notification processing unit for notifying the automatic teller machine
And the received recovery instruction message provided in the automated teller machine.
A medium for controlling the discharge and storage of the transaction medium based on the sentence
Automatic cash transaction characterized by having a body discharge control unit
system.