JP2859423B2 - Form receiving business management system - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION [Object of the Invention] (Field of Industrial Application) The present invention relates to a form receiving business management system for managing a business of receiving a form received through a facsimile machine.

2. Description of the Related Art Conventionally, in a business of accepting a form transferred through a facsimile machine, for example, in a business of receiving a transfer request form, a receptionist in the center receives the received transfer request form and a fax for each business office. The validity check of the fax serial number of the transfer request form and the validity check of the sender were performed by collating with the serial number management book. If an error is detected in this inspection, the receptionist performs a confirmation operation such as making an inquiry by telephone to the business office of the transmission source or returning the transfer request form as it is using a facsimile machine.
If no error was detected, the following operation was performed. First, after confirming the acceptance in the fax serial number management book of each branch, collect the transfer request form into a suitable number of bundles, count the number, and add the amount of the bundle with an adder and add the total amount Is calculated. Next, the total amount is entered in a tally sheet, and the tally sheet is added to a bundle of the transfer request form and handed to a key entry person. The key entry person enters the bank name, branch name, account, account number, recipient name, transfer amount, client name, etc. through the keyboard of the key entry terminal while referring to the received transfer request form and sends it to the host computer. Transmit.

However, a series of form receiving operations including various inspections and error notifications of the transfer request form are mostly performed manually. Therefore, the efficiency is low and the number of inspection errors is reduced.

(Problem to be Solved by the Invention) The present invention is intended to solve such a problem, and greatly improves the efficiency of a form receiving business including various inspections and error notification processing on a form transferred through a facsimile machine. It is an object of the present invention to provide a form receiving business management system capable of reducing inspection errors.

[Structure of the Invention] (Means for Solving the Problems) In order to achieve the above-mentioned object, a form receiving business management system of the present invention has a facsimile machine facsimile identification number used in a business office and a store number corresponding thereto. Used fax information registering means in which a fax number and a telephone number are registered in advance, receiving means for receiving, as image data, a form having entry fields for a store number and a fax serial number transmitted from the facsimile apparatus together with a fax identification number, and this receiving means Form image storage means for storing the image data of the form received at
Fax identification number checking means for comparing the FAX identification number received by the receiving means with the FAX identification number registered in the used FAX information registration means to check the validity of the transmission source, and transmitting by the FAX identification number checking means If the source is determined to be valid, based on the form image stored in the form image storage means, character recognition means for recognizing at least the characters entered in the entry fields of the shop number and FAX serial number on the form, The display means for displaying the character recognition result of the character recognizing means and the form image stored in the form image storing means, and the store number on the form recognized by the character recognizing means are matched by the inspection by the FAX identification number checking means. Store number inspection means for checking whether it is the same as the store number corresponding to the FAX identification number, and FAX serial number checker for checking the validity of the FAX serial number on the form whose character has been recognized by the character recognition means If an error is detected in any of the entry omission inspection means for checking whether there is any omission in the entry column for the specific item on the form, and any of the store number inspection means, FAX serial number inspection means or entry omission inspection means, Error notification means for adding error content to the form image stored in the form image storage means and returning the error to the sender based on the telephone number corresponding to the fax identification number matched by the inspection of the fax identification number inspection means. I have it.

(Operation) In the form receiving business management system of the present invention, when the receiving means receives the form image having the entry fields of the store number and the FAX serial number transmitted from the external facsimile machine together with the FAX identification number, the received form image is It is stored in the form image storage means. Thereafter, the fax identification number checking means compares the fax identification number received by the receiving means with the fax identification number registered in the used fax information registration means to check the validity of the transmission source. If the sender is determined to be valid by this inspection, the character recognition means:
Based on the form image stored in the form image storage means, at least the characters entered in the entry fields of the store number and the fax serial number on the form are recognized. Thereafter, the result of the character recognition and the form image stored in the form image storing means are displayed by the display means. After the operator confirms the validity of the character recognition result through this display,
The store number inspecting means is a fax whose store number on the form recognized by the character recognizing means matches the inspection result of the fax identification number inspecting means.
Inspect whether it is the same as the store number corresponding to the identification number. Further, the FAX serial number checking unit checks the validity of the FAX serial number on the form on which the character is recognized by the character recognition unit. Further, the entry omission inspection means checks whether there is any omission in the entry column for the specific item on the form. When an error is detected by any of the store number inspection means, the fax serial number inspection means, and the entry omission inspection means, the error notification means adds the error content to the form image stored in the form image storage means and faxes it. The fax number is returned to the transmission source based on the telephone number corresponding to the fax identification number matched by the inspection by the identification number inspection means.

Therefore, according to the present invention, the sender facsimile machine, the shop number, the fax serial number, and the entry omission can all be automatically checked, and the error notification processing when an error is detected in these checks is automatically performed. As a result, it is possible to significantly increase the efficiency of the form receiving operation and reduce the number of inspection errors.

(Example) Hereinafter, an example of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram for explaining a configuration of a form receiving business management system according to one embodiment of the present invention. In addition, the transfer request form as a form handled in this business includes various items required for transfer such as bank name, branch name, account, account number, payee name, transfer amount, client name, etc. A store number column, a reception mark column, a fax serial number column, and the like of the store are set.

Referring to FIG. 1, reference numeral 1 denotes a control unit which controls the entire system, and 2 denotes a facsimile apparatus used in a branch office, in which a facsimile identification number and a corresponding store number and telephone number (FAX number) are registered in advance. The used fax registration section. 3 is a facsimile machine used in this system, 4
Reference numeral 5 denotes an image storage unit for storing the image of the transfer request received by the facsimile machine 3. Reference numeral 5 denotes a fax identification number received by the facsimile machine 3 and a used fax registration unit 2.
This is a used fax inspection unit for comparing and collating with a fax identification number registered in. Reference numeral 6 denotes a character recognizing unit for recognizing characters entered in each column on the transfer request form based on the image of the transfer request form stored in the image storing unit 4. Reference numeral 7 denotes a character by the character recognizing unit 6. A character recognition result storage unit 8 for storing the recognition result is a display for displaying the image of the transfer request document stored in the image storage unit 4, the character recognition result stored in the character recognition result storage unit 7, and the like. Department. 9 is a store number inspection unit that checks whether the store number on the transfer request document that has been character-recognized is the same as the store number corresponding to the fax identification number that has been matched by the inspection by the used fax inspection unit 2, and 10 is each branch office. F that manages the fax serial number of the received transfer request form based on the fax serial number management table
AX serial number management department, 11 is the fax on the transfer request form with character recognition
The fax serial number checking unit checks the validity of the fax serial number by comparing and comparing the serial number with the fax serial number that has been received by the fax serial number management unit 10. Further, 12 is based on the image of the transfer request stored in the image storage 4 and the character recognition results stored in the character recognition result storage 7 and the like. This is a necessary item inspection section that inspects the columns for omissions. 13 is the store number inspection unit 9 and the fax serial number inspection unit 11
And an error notifying unit for notifying the transmitting business office of an error when an error is detected in the inspection of the necessary item inspection unit 12.

Next, the operation of the system of this embodiment will be described with reference to the flowchart of FIG.

In this system, prior to the start of the actual management of the transfer request acceptance service, first, the fax identification number of the facsimile machine used in each branch office and the corresponding shop number and telephone number are used. Register.

Thereafter, when the facsimile machine 3 of the present system receives the transfer request form from the sales office and the image is stored in the image storage unit 4 (step 21), the fax used
The inspection unit 5 checks whether the fax identification number of the transmission source matches any one of the fax identification numbers registered in the used fax registration unit 2 (step 22). As a result, if none of them match, the control unit 1 determines that the transmission source is inappropriate and does not accept the received transfer request form (step 23). If the received fax identification number matches one of the fax identification numbers registered in the used fax registration unit 2, the character recognition unit 6 recognizes the characters entered in each item column of the received transfer request form. Then, the result is stored in the character recognition result storage unit 7 and displayed on the display unit 8 (step 25). At the same time, the image of the transfer request form stored in the image storage section 4 is also displayed (step 26).

Here, the receptionist checks the character recognition result by comparing the character recognition result on the display screen with the image of each item column on the transfer request form, and if there is an error in the character recognition, The part is corrected using input means such as a keyboard (not shown).

When the receptionist issues a confirmation completion instruction, the store number inspection unit 9 then checks the F number in the used FAX registration unit 2 that matches the store number on the transfer request form obtained as a result of the character recognition in the inspection at step 22.
It is checked whether it is the same as the store number corresponding to the AX identification number (step 27). If the two do not match in this inspection, an error notification process described later is performed through the error notification unit 13 (step 28). If they match, an inspection is subsequently performed in the FAX serial number inspection unit 11 (step 29). That is, the fax serial number checking unit 11 reads the received fax serial number from the fax serial number management unit 10 and checks whether the fax serial number matches the fax serial number on the transfer request form obtained as a result of the character recognition.
If they do not match, an error notification process described later is performed through the error notification unit 13 (step 28). If they match, an inspection is performed by the necessary item inspection unit 12 (step 30). In other words, the necessary item inspection unit 12 determines all the item fields on the transfer request form or a specific item based on the image images stored in the image storage unit 4 and the character recognition results stored in the character recognition result storage unit 7. Inspect the item columns for omissions. As a result, if it is confirmed that there are entries in all the inspection target item columns, the received transfer request form is accepted (step 31). If there is even one entry omission, the following error notification processing is performed through the error notification unit 13 (step 28).

That is, when an error is detected by the store number inspection unit 9, the fax serial number inspection unit 11, or the necessary item inspection unit 12, the error notification unit 13 adds the store number to the image of the transfer request form displayed on the display screen. The error contents of the inspection unit 9, the FAX serial number inspection unit 11 or the necessary item inspection unit 12 are added in the form of a sentence or a symbol, and are transferred to the facsimile machine 3 of the own system.
Then, the telephone number corresponding to the FAX identification number in the used FAX registration unit 2 that matches in the inspection is read out and transferred to the facsimile apparatus 3 in the same manner. As a result, the sales office that sent the transfer request
An error notification is performed by returning the transfer request form to which the error content has been added.

Thus, according to the form receiving business management system of this embodiment, the sender facsimile machine, the shop number, the fax serial number and the entry omission can all be automatically inspected, and when an error is detected in these inspections. Necessary processes, that is, a process of prohibiting reception and a process of notifying an error to a transmission source can be automatically performed. As a result, it is possible to significantly increase the efficiency of a form receiving operation and reduce inspection errors.

In the above embodiment, the process of receiving a transfer request has been described, but the present invention is not limited to this.
For example, the present invention can be applied to all types of form processing such as ordering slips.

[Effects of the Invention] As described above, according to the form receiving business management system of the present invention, the sender facsimile machine, the shop number, the FAX serial number, and the entry omission can all be automatically inspected, and the error in the inspection can be reduced. Error notification processing can be automatically performed when is detected, and as a result,
It is possible to significantly increase the efficiency of the form receiving operation and reduce the number of inspection errors.

[Brief description of the drawings]

FIG. 1 is a block diagram for explaining the configuration of a form receiving business management system according to one embodiment of the present invention, and FIG. 2 is a flowchart showing the flow of processing in the form receiving business management system of FIG. . 1 ... Control unit, 2 ... Used fax registration unit, 3 ... Facsimile device, 4 ... Image image storage unit, 5 ... Used fax
Inspection unit 6, Character recognition unit 7, Character recognition result storage unit 8, Display unit 9, Store number inspection unit 10, Fax serial number management unit 11, Fax serial number inspection unit 12, ... Necessary item inspection unit, 13 ... Error notification unit.

──────────────────────────────────────────────────続 き Continued on the front page (58) Field surveyed (Int.Cl. ⁶ , DB name) H04N 1/00 G06F 19/00

Claims (1)

(57) [Claims] 1. An FA of a facsimile machine used in a branch office
A fax information registering means in which an X identification number and a corresponding shop number and telephone number are registered in advance, and a form having a field for entering a shop number and a fax serial number transmitted from the facsimile apparatus together with the fax identification number is image data. Receiving means for receiving as, a form image storing means for storing image data of the form received by the receiving means, a fax identification number received by the receiving means and a fax identification number registered in the used fax information registration means, FAX identification number checking means for checking the validity of the transmission source by comparing and comparing the form image data stored in the form image storage means when the FAX identification number checking means determines that the transmission source is valid. Character recognition means for recognizing at least a store number and a facsimile serial number entry field on the form based on the data; and character recognition of the character recognition means. Display means for displaying the result and the form image stored in the form image storing means; and a fax identification number whose store number on the form recognized by the character recognizing means matches the inspection result of the fax identification number checking means. Store number inspection means for inspecting whether the shop number is the same as the shop number corresponding to
FAX serial number checking means for checking the validity of the X serial number, entry omission checking means for checking whether there is any omission in the entry column for the specific item on the form, the store number checking means, and the FAX serial number checking means Or, if an error is detected in any of the entry omission inspection means,
Error notifying means for adding error content to the form image stored in the form image storing means and returning it to the sender based on the telephone number corresponding to the FAX identification number matched by the inspection by the FAX identification number checking means And a form receiving operation management system.