JP2984535B2 - Order data management device - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an order data management device for inputting customer order data at a customer seat in a restaurant or restaurant and issuing various slips.

[0002]

2. Description of the Related Art A business using an order data management device in a restaurant or restaurant will be described with reference to the system configuration diagram of FIG. First, the customer service clerk carries the handy terminal 1 to the customer's seat, where he enters the table symbol for identifying the table where the customer is seated, the number of customers, the number of customers, etc. from the keyboard 11, and then the customer places an order. The entered product data is sequentially input. Finally, these input data are transmitted to the workstation 2 via the wireless transmission line 7. The workstation 2 receives the data transmitted from the handy terminal 1 and creates order data. Further, the workstation 2 assigns a customer number for centrally managing the order data on a customer basis and stores the customer data in the storage unit. Thereafter, the order data is transmitted to the copy slip issuing machine 3 and the kitchen printers 4a to 4d via the in-line line 6, and the copy copy and cooking slip are issued. Thus, the customer clerk hands the order receipt slip to the customer, compares the cooked food that has been cooked in the kitchen with the cooking slip, and places the food at the customer seat. When an additional order is received from the customer, look at the customer number printed on the order copy slip, first enter this in the handy terminal 1, and then, in the same manner as described above, the product data that the customer additionally ordered Input sequentially and transmit to the workstation 2. Since the workstation 2 receives the customer number instead of the table symbol, the workstation 2 determines that this order is an additional order, and stores the newly created order data in the order data stored in the storage unit that matches the received customer number. At the same time, the same slip is issued to the copy slip issuing machine 3 and the kitchen printers 4a to 4d. When the customer who has finished eating and drinking checks the customer, the cashier inputs the customer number printed on the order copy slip brought by the customer to the accounting machine 5, and the workstation 2 is connected via the inline line 6. Therefore, the order data corresponding to the input customer number is extracted from the storage unit and transmitted to the checkout machine 5. The customer clerk exchanges money with the customer, issues a receipt specifying the order data and the details of the exchange of money by the accounting machine 5, and completes the accounting process.

In the prior art, the handy terminal 1 transmits the input data to the workstation 2 via the wireless transmission line 7. Some are connected via a line and sent inline. In addition, transmission by infrared rays and transmission by direct contact of the handy terminal 1 with the input terminal of the workstation 2 are also widely performed.

[0004]

As described above, in the conventional order data management apparatus, every time an order is received, the order data is printed on an order copy slip, a cooking slip, a receipt, and the like, so that the paper consumption is reduced. Became huge and became a problem. However, a cooking slip as a cooking instruction for the kitchen and a receipt as a receipt for the customer must be issued. In addition, when a new order is placed, the customer number printed on the order copy slip is referred to identify the orderer at the time of additional order or checkout, so an order copy slip with this customer number clearly issued I can't help but not. Therefore, they came to think that it is not always necessary to issue an order copy slip concerning the remaining additional orders. That is, if the waiter receives an additional order and determines that the cooked product can be definitely served to the orderer, for example, if there is only one or two additional orders, the order refrain is placed. Issuance of a slip can be omitted. On the other hand, if there is a risk of forgetting which cooked food was served due to a large number of additional orders, it is desirable to issue an order copy slip as before. The conventional order data management device cannot stop issuing the order copy slip based on the determination of the customer service clerk. Therefore, the present invention installs stop instruction means for stopping the issuance of a slip in an input device such as the handy terminal 1, and furthermore, when the customer service clerk mistakenly operates this stop instruction means when a customer order is a new order. In this case, an order copy slip is issued as before.

[0005]

SUMMARY OF THE INVENTION According to the present invention, there is provided an input device for inputting customer information including classification information for specifying either a new order or an additional order, and product information ordered by the customer, and an input device input from the input device. A control device that creates order data based on the customer information and the product information and manages the order data in units of customers in a centralized manner; and a control slip issuance in which the control device issues an order copy slip based on the order data. In the order data management device consisting of
The input device is a stop instruction unit for stopping the issuance of the order copy slip, and a print stop input unit for inputting a print stop command in response to the stop instruction unit when the sorting information is specified in the additional order. The control device has print stop control means for controlling not to issue an order copy slip to the copy slip issuing machine in response to a print stop command of the print stop input means.

[0006]

According to the present invention, when the input device is instructed to stop issuing the copy slip, the print stop command is input if the sorting information is specified in the additional order. Is controlled to stop issuing the order copy slip to the copy slip issuing machine.

[0007]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A case where an embodiment of the present invention is applied to an order data management device for a restaurant will be described below with reference to the drawings. First, since the system configuration diagram of FIG. 1 has already been described in the conventional example, the same names and symbols are used here, and detailed description is omitted. 1 is a handy terminal which is a portable input device having a built-in wireless circuit, and 2 is a workstation which is a control device for transmitting and receiving data to and from the handy terminal 1 via a wireless transmission line 7. WS, 3 is a copy slip issuing machine (CP), 4a to 4d are kitchen printers (KPa to KPd) installed in each kitchen, and 5 is an accounting machine (CT) installed at an accounting place. The workstation 2, the copy slip issuing machine 3, and the kitchen printer 4a
4d and various input / output devices of the accounting machine 5 are connected by an inline line 6.

The handy terminal 1 is used to input customer information such as a table symbol of a seat where the customer is seated, the number of people, a customer class, a customer number, etc., product data ordered by the customer, and control information for identifying the customer. , A keyboard 12 on which various keys are arranged, a display 12 for displaying the contents of input data and confirming it to a customer service clerk, and a transmission / reception antenna 13. The control information for transmitting the input data to the workstation 2 is a transmission key A11.
a and the transmission key B11b. The transmission key A11a also serves as a stop instructing unit for instructing to stop the print output to the copy issuing machine 3. Therefore, when the customer clerk sends an additional order, the transmission key A depends on whether to stop or issue the order copy slip.
11a and the transmission key B11b can be selected. The customer number is assigned to centrally manage the order data created in the workstation 2 for each customer.
Therefore, this customer number is not only customer information but also division information indicating that this order is not a new order but an additional order. When a new order is placed, the customer clerk sequentially inputs customer information such as a table symbol, the number of people, and a customer class in place of the customer number.

FIG. 2 is an electrical block diagram of the handy terminal 1. As shown in FIG. In the figure, a CPU (central processing unit) 21 as a control main body, and an RO for storing a program for specifying processing contents of control of the CPU 21 and the like.
M22, RAM 23 for temporarily storing fluctuation data such as input order data, etc., key / LED interface 2 for controlling various keys and LEDs on the keyboard 11
4. It comprises a wireless circuit 25 for controlling wireless transmission to and from the workstation 2.

[0010] In the case of the above-described in-line, infrared and input terminal transmissions instead of wireless transmission, respective transmission control circuits are provided instead of the radio circuit 25.

FIG. 3 is an electrical block diagram of the workstation 2. Referring to FIG.
PU (Central Processing Unit) 51, which stores fixed data such as programs in the CPU 51 via a bus line 57
An OM 52, a RAM 53 for storing fluctuation data, a key / LED interface 54 for controlling a keyboard and LEDs (not shown), a transmission control circuit 55 for controlling transmission with various input / output devices via the in-line line 6, and the handy terminal 1 Circuit 56 for controlling wireless transmission of
Etc. are connected.

In the case of the above-described in-line, infrared, and input terminal transmission instead of wireless transmission, respective transmission control circuits are provided instead of the radio circuit 56.

Next, control of the order data management apparatus of the present embodiment having the above-described configuration will be described. FIG. 4 is a flowchart showing a processing procedure of the handy terminal 1. In the figure, first, in ST (step) 1, it is determined whether or not the input data is a customer number. If it is not a customer number, the table symbol input in ST2 is
The data is stored in M23 and input processing is performed. Subsequently, in ST3, other customer information such as the number of people and the customer layer is similarly stored in the RAM 23 and input. If it is determined in ST1 that the customer number is a customer number, the customer number is stored in the RAM 23 and input processing is performed in ST4. After that, in ST5, the process waits for the input of the product data.
In step 6, the merchandise data is stored in the RAM 23, and the merchandise name and the like are output to the display unit 12 for input processing.

If it is determined that the control information other than the product data has been input after repeatedly inputting a plurality of product data in this manner, whether the control information is caused by the transmission key A11a or the transmission key B11b Are determined in ST8 and ST9. In the case of the transmission key A11a, the RAM 23 is checked in ST10 to determine whether or not the customer number has been input. Since the customer number also serves as section information for specifying an additional order, if the customer number has been input, the print stop input means S
At T11, the control information for stopping printing is stored in the RAM 23 and input processing is performed. If the customer number has not been input, the process jumps to ST12 without inputting anything as in the case of the transmission key B11b. In ST12, R
The input data stored in the AM 23 is transmitted to the workstation 2 via the wireless circuit 25 and the transmission antenna 13. If the input data is other than the above, other processing is performed in ST13, but a detailed description is omitted because it is not directly related to the present invention. Thus, the processing of the handy terminal 1 is completed.

Thus, the work station 2 transmits the data transmitted from the handy terminal 1 to the wireless circuit 56.
Then, the received data is processed according to the processing procedure shown in FIG. In the figure, first, in ST21, order data is created based on the received data. ST22
Then, the created order data is stored. That is,
It is determined whether or not the customer number exists in the received data. If the customer number does not exist, a customer number for centrally managing the order data for each customer is assigned to the RAM 53.
If a customer number exists, the order data created this time is additionally stored in the order data in the storage unit that matches the customer number. In the print stop control means ST23, it is determined whether or not control information for print stop exists in the received data. If control information for print stop exists, the process proceeds to ST25. If the print stop control information does not exist, the order data is transmitted to the slip issuing machine 3 via the transmission control circuit 55 and the inline line 6 in ST24, and a copy slip is issued by the slip issuing machine 3. In ST25, the order data is transmitted to the kitchen printer (4a) via the transmission control circuit 55 and the inline line 6.
To 4d), and a cooking slip is issued by the kitchen printer (4a to 4d). Thus, the reception data processing of the workstation 2 is completed.

[0016] Thus, the customer clerk hands over the order copy slip to the customer, compares the cooked food that has been cooked in the kitchen with the cooking slip, and places it on the customer seat. When the customer who finishes eating and drinking pays, the checker inputs the customer number printed on the copy slip brought by the customer to the checkout machine 5. Then, since the workstation 2 is connected via the inline line 6, order data corresponding to the inputted customer number is extracted from the storage unit (not shown) and transmitted to the checkout machine 5. The customer clerk exchanges money with the customer, issues a receipt specifying the order data and the details of the exchange of money by the accounting machine 5, and completes the accounting process.

In this embodiment, the service clerk who is the operator of the handy terminal 1 first goes to the customer's seat when the customer arrives, and the keyboard 1
By operating each key of 1, the user first inputs a table symbol, then inputs customer information such as the number of customers and the customer class, and further inputs product data ordered by the customer. When an additional order is to be taken, the customer number already assigned centrally to the customer at the workstation 2 is entered, thereby omitting the entry of the table number and customer information. Next, the merchandise data ordered by the customer is sequentially input from the keyboard 11. When the customer service clerk receives the additional order and determines that the cooked food can be served without fail, the transmission key A11a is operated to input the print stop control information. On the other hand, if the customer service clerk receives the additional order and fears that the serving of the cooked food will be forgotten, the transmission key B11b is operated, and the control information for stopping printing is not input. When a new order is received, print stop control information is not input regardless of the operation of the transmission keys A11a and B11b.

When the input-processed data is received by the workstation 2, the workstation 2 determines whether or not the received data includes control information for stopping printing. If there is, the created order data is not printed out on the slip issuing machine 3.
That is, the process of issuing a copy slip is avoided. Accordingly, it is possible to instruct to stop issuing the order copy slip according to the judgment of the customer service clerk, but this instruction is accepted only in the case of an additional order.

As described above, according to the present invention, the customer service clerk does not forget to issue the order copy slip relating to the new order.
It is possible to provide an order data management device capable of stopping the issuance of the order copy slip relating to the additional order and responding to the saving of paper.

The present invention is not limited to the above embodiment. As described above, when separate transmission control circuits are disposed in the wireless circuit 25 of the handy terminal 1 and the wireless circuit 56 of the workstation 2, respectively, the above-described in-line, infrared, and input terminal transmissions are performed instead of wireless transmission. It is also possible.

In this embodiment, the transmission key A11a instructs the transmission of the input data to the work station 2 and also serves as a stop instruction means. However, these keys can be used as another key. Further, the customer number, which is the customer information, also serves as the segment information indicating that the order is an additional order, but it is also possible to input these with another key. When the control information is input by the transmission key A11a and the order is a new order, the same processing as when the transmission key B11b is input, that is, the control information of the print stop is not input, but the error processing is performed. Is also good. The service clerk determines the result of the error processing and inputs the transmission key B11b separately. In any case, if the customer service clerk mistakenly operates the transmission key A11a as the stop instruction means when the customer order is a new order, an order copy slip can be issued as before. In addition, it goes without saying that various modifications can be made without departing from the spirit of the present invention.

[0022]

As described above, according to the present invention,
The input device is equipped with a stop instructing means to stop issuing copy slips, and the customer service clerk can stop issuing order copy slips for additional orders without forgetting to issue order copy slips for new orders. Thus, it is possible to provide an order data management device capable of responding to paper saving.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram showing a device configuration of an order data management device according to an embodiment of the present invention.

FIG. 2 is an electric block diagram of a handy terminal of the order data management device of the embodiment.

FIG. 3 is an electrical block diagram of a workstation of the order data management device of the embodiment.

FIG. 4 is a flowchart showing processing contents of the handy terminal of the embodiment.

FIG. 5 is an exemplary flowchart showing processing contents of the workstation of the embodiment.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Handy terminal (input device) 2 Workstation (control device) 3 Copy slip issuing machine 11a Transmission key A (stop instruction means) ST11 Print stop input means ST23 Print stop control means

Claims (1)

(57) [Claims] 1. An input device for inputting customer information including classification information for specifying either a new order or an additional order and product information ordered by the customer, and based on the customer information and product information input from the input device. An order data comprising a control device that creates order data and manages the order data in a unit of customer, and a copy slip issuing machine that issues an order copy slip based on the order data under the control of the control device. In the data management device, the input device inputs stop instruction means for stopping the issuance of the order copy slip and, in response to the stop instruction means, a print stop instruction when the classification information is designated as an additional order. And a print stop input means for issuing an order copy slip to the copy slip issuing machine in response to the print stop command of the print stop input means. Order de ─ data management apparatus characterized by having a print stop control means for controlling so as not to.