JP3125296B2 - Message intelligent output method - Google Patents

Description

The present invention relates to an information processing system (an information processing system having input means and output means and used by a plurality of users).
In particular, the present invention relates to a method of outputting a message and a message sound (message output method) when using an information processing system.

[Conventional technology]

Conventionally, this type of message output method outputs a uniform message and a message sound (hereinafter, simply referred to as a message) determined according to data input by the input means.

[Problems to be solved by the invention]

In the above-described conventional message output method, a message is uniformly determined according to input data (for example, only a uniform error message is output in response to an input error or the like). Cannot be given the flexibility to output a message according to the user, and even if the information processing system uses a user-specific password, it cannot output a message that matches the usage status and preference of each user. There is a disadvantage that.

In view of the above, an object of the present invention is to provide a message output system (message intelligent output system) capable of outputting a message suitable for each user's use situation and preference using a knowledge base and an inference mechanism. To provide.

[Means for solving the problem]

An intelligent message output system according to the present invention is an information processing system having an input unit and an output unit and used by a plurality of users, wherein a data temporary storage unit for temporarily storing data input by the input unit; When the user wants to output a user-specific message to the data temporarily stored by the data temporary storage means, a storage instruction means for instructing the storage of the data, and the data based on the storage instruction by the storage instruction means. Data storage means for storing data temporarily stored in temporary storage means, and a message creation means for creating a user-specific message corresponding to the data saved by the data storage means based on an input from the input means, Message storage means for storing the message created by the message creation means; Knowledge construction means for constructing knowledge for outputting a user-specific message in a knowledge base based on the data stored by the data storage means and the message stored by the message storage means; Data determination means for determining whether or not the same data as the stored data is stored by the data storage means; and if the data determination means determines that the same data is stored, the data is determined. An inference mechanism for performing inference based on the knowledge base constructed by the acquaintance construction means based on the password indicating the user who has input the data, and extracting a message from the message storage means based on a result of the inference by the inference mechanism. Output means for outputting.

[Action]

In the message intelligent output method of the present invention, the data temporary storage means temporarily stores the data input by the input means, and the save instructing means outputs the user's individual message to the data temporarily stored by the data temporary storage means. When it is desired to output the data, the data storage unit issues an instruction to save the data, the data storage unit saves the data temporarily stored in the data temporary storage unit based on the save instruction by the save instruction unit, and the message creation unit outputs A user-specific message corresponding to the data stored by the data storage unit is created based on the input, the message storage unit saves the message created by the message creation unit, and the knowledge construction unit is saved by the data storage unit. User based on the data and the message stored by the message storage means The knowledge for outputting another message is constructed in the knowledge base, and the data determination means determines whether or not the same data as the data temporarily stored by the temporary storage means is stored by the data storage means, and an inference mechanism is provided. If the data determination means determines that the same data is stored, the data is inferred by the knowledge base constructed by the knowledge construction means based on the data and the path width indicating the user who has input the data, and is output. The means extracts and outputs a message from the message storage means based on the result of the inference by the inference mechanism.

〔Example〕

Next, the present invention will be described in detail with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of an embodiment of a message intelligent output system according to the present invention. The message intelligent output system of the present embodiment includes an input unit 1, an output unit 2, a data temporary storage unit 3, a storage instruction unit 4, a data storage unit 5, a data determination unit 6, a knowledge construction unit 7, , A knowledge base 8, an inference mechanism 9, a message creating means 10,
And a message storage means 11.

FIG. 2 is a flowchart showing a process relating to creation of a user-specific message and construction of knowledge for outputting the message by the message intelligent output method of the present embodiment. This processing includes an input data temporary storage step 21 and
Save determination step 22, data save step 23, message creation step 24, message save step 25
And a knowledge building step 26.

FIG. 3 is a flowchart showing processing relating to the output of a message for each user according to the message intelligent output system of the present embodiment. This processing is performed in the input data temporary storage step 31.
And the same data storage determination step 32 and the inference step 33
And a message output step 34.

FIG. 4 is a diagram showing an example of a uniform message output.

FIG. 5 is a diagram showing an example of data stored by the data storage unit 5.

6 (a) to 6 (c) are diagrams showing an example of a mode of message creation by the message creating means 10. FIG.

FIG. 7 is a diagram showing an example of a message stored by the message storage unit 11.

FIG. 8 is a diagram showing an example of an image of knowledge created in the knowledge base 8.

Knowledge is built in the knowledge base 8 by the knowledge building means 7. This knowledge means the data stored in the data storage means 5 and the message storage means created by the message creation means 10 in accordance with an instruction from the storage instruction means 4.
This is knowledge for linking messages (user-specific messages) stored by step 11.

FIGS. 9A and 9B are diagrams showing an example of the output of an individual message of the user.

Next, the operation of the thus configured message intelligent output system of the present embodiment will be described. The description will be made with reference to the examples shown in FIGS. 4 to 9.

First, an operation related to creation of a message for each user and construction of knowledge for outputting the message will be described (see FIG. 2).

The data temporary storage means 3 temporarily stores the data input by the input means 1 (step 21).

When a user using the information processing system to which the present embodiment is applied wants to output a message specific to the user with respect to this data, the user instructs the saving instruction means 4 to save the data. Instructions.

The storage instruction means 4 determines whether or not there is this instruction (whether or not the user wants to save the data) (step 22).

If the save instructing means 4 determines in step 22 that there is no such instruction, the control is returned to step 21 in preparation for the next data input and temporary storage.

If the save instructing means 4 determines in step 22 that there is this instruction, the save instructing means 4 instructs the data saving means 5 to save the data (save instruction). The data is stored based on (step 23).

For example, as shown in FIG. 4, consider a case where an error occurs because a certain user (a user who uses the information processing system with a password “SS”) inputs “CORI” as data to be input as “COPY”. (In this case, "command is different" is output as a uniform error message by the conventional technology.)

When the user desires to output a message specific to the user with respect to the data, the storage instruction unit 4 instructs the data storage unit 5 to save the data.

In this case, the data storage means 5 stores the data with a header as shown in FIG. Here, “1”
Is attached to the data "COPI".

Next, the message creating means 10 creates a user-specific message corresponding to the above data based on the input from the input means 1 (step 24).

In this case, the message creation means 10 controls the following message creation interface.

First, a message creation initial screen is displayed as shown in FIG. 6 (a), and a user-specific message "Please hit COPY" as shown in FIG. 6 (b) is received.

Further, as shown in FIG. 6C, a message creation confirmation screen for confirming the input of the message (if the message is different from the message desired by the user, the user is prompted to input "1", and If the message is the same as the message, a screen prompting the user to input “0” is displayed.

If the user inputs "1" to the message creation confirmation screen shown in FIG. 6C, the message creation initial screen shown in FIG. 6A is displayed again, and if the user enters "0". Complete the creation of individual user messages.

The message storage unit 11 stores the user-specific message created by the message creation unit 10 (step 25).

In this case, the message storage means 11 stores the message with a header as shown in FIG. Here, the header with the number “1” is attached to the message “Please type COPY”.

Next, the knowledge construction means 7 constructs knowledge about the message created by the message creation means 10 and saved by the message storage means 11 in the knowledge base 8 (step 26).

In this case, as shown in FIG. 8, the knowledge constructing means 7 receives the data "1" from the user using the password "SS" and inputs the data with the header "1".
Is output in the knowledge base 8 ".

Next, an operation related to output of a message for each user will be described (see FIG. 3).

The data temporary storage means 3 temporarily stores the data input by the input means 1 (step 31).

The data judging means 6 stores the same data as the data temporarily stored by the data temporary storing means 3.
It is determined whether or not it is stored in the storage (step 32).

If the data judging means 6 judges that the same data is not stored in step 32, the control is returned to step 31 in preparation for inputting and temporarily storing the next data.

When the data judging means 6 judges that the same data is stored in step 32, the inference mechanism 9 makes an inference using the knowledge base 8 (step 33).

The output means 2 selects, retrieves and outputs the corresponding message (user-specific message) from the message storage means 11 based on the inference result (step 34).

For example, as shown in FIG. 9A, consider a case where a user using a password “SS” inputs data “COPI”.

In this case, the data temporary storage means 3 stores the data “CO
PI "is temporarily stored, and the data judgment means 6 stores the data" COP
It is determined that "I" is the same as the data in the data storage means 5 (the data "COPI" with the header "1").

With this determination, the inference mechanism 9 makes an inference based on the knowledge and the like in the knowledge base 8 as shown in FIG.

Based on this inference, the output means 2 selects the message "Please hit COPY" with the header "1" in the message storage means 11, and displays a message specific to the user in FIG. 9 (b). Output.

〔The invention's effect〕

As described above, the present invention uses the knowledge base and the inference mechanism in which the knowledge for outputting the message for each user is built, and the like. When using with, the message can be changed to a specification that suits the usage situation and preference of each user, and an error message suitable for each user instead of a uniform error message for input mistakes etc. The information can be output, and each user can feel as if they are using their own information processing system.

[Brief description of the drawings]

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention, and FIG. 2 is related to creation of a message individual to a user by the message intelligent output system shown in FIG. 1 and construction of knowledge for outputting the message. FIG. 3 is a flowchart showing processing relating to the output of a user-specific message by the message intelligent output method shown in FIG. 1, FIG. 3 is a view showing an example of uniform message output, FIG. FIG. 5 is a view showing an example of data stored by the data storage means in FIG. 1. FIGS. 6 (a) to 6 (c) are examples of a mode of message creation by the message creation means in FIG. FIG. 7 is a diagram showing an example of a message stored by the message storage means in FIG. 1, and FIG. 8 is an example of an image of knowledge created in the knowledge base in FIG. FIGS. 9 (a) and 9 (b) are diagrams showing an example of output of a message for each user. In the figure, 1 ... input means, 2 ... output means, 3 ... data temporary storage means, 4 ... save instruction means, 5 ... data storage means, 6 ... data judgment means, 7 ... knowledge construction means. , 8 ... knowledge base, 9 ... inference mechanism, 10 ... message creation means, 11 ... message storage means.

Claims (1)

(57) [Claims] 1. An information processing system having input means and output means and used by a plurality of users, comprising: a data temporary storage means for temporarily storing data input by the input means; When the user wants to output a user-specific message to the temporarily stored data, the storage instruction means for instructing the data to be stored, and temporarily stores the data in the data temporary storage means based on the storage instruction by the storage instruction means. Data storage means for storing the stored data; message creation means for creating a user-specific message corresponding to the data saved by the data storage means based on an input from the input means; Message storage means for storing the created message; and the data storage means Knowledge building means for building knowledge for outputting a user-specific message in a knowledge base based on more stored data and the message stored by the message storing means; and data temporarily stored by the temporary storage means. Data determining means for determining whether or not the same data is stored by the data storing means; and inputting the data and the data when the data determining means determines that the same data is stored. An inference mechanism for performing inference based on a knowledge base constructed by the acquaintance construction means based on a password indicating the user who has made the message, Means for intelligently outputting a message.