JP3286873B2 - How to select a user to connect to a specific destination - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method for selecting a user to be connected to a specific destination, and more particularly, to a destination terminal or an information providing device having a large number of simultaneous connection requests, the user or the information provider of the destination. The present invention relates to a special service execution control method for permitting connection only to a designated number of users among all users requesting connection, and for equally providing a connection request to users requesting connection. .

[0002]

2. Description of the Related Art Conventionally, whether or not a connection can be made to a specific connection request destination depends on the incoming call timing based on the time of call origination of the user, the number analysis on the network side, the elapsed time generated by processing such as routing, and the like. The arrival timing was left to the connection logic on the network side. Moreover, the logic of the connection is fixed on the network side, and only the incoming call is connected when the destination terminal becomes free in terms of timing, and the user's will is reflected in the determination of whether or not to be connected. It was never done.

[0003]

In order to solve this problem, there has been proposed a method of registering a caller on the called side and calling back from the called side in the order of registration (for example, see Japanese Patent Application Laid-Open No. Sho 63-63).
However, it was not possible to cope with the case where the number of connection requesters is enormous or the case where it is not always necessary to connect all requesters depending on the request of the called user. In addition, if connection requests to the same destination are concentrated at the same time, the exchange is congested and cannot be registered. In addition, a method of connecting only a specific caller on the receiving side has been considered (for example, Japanese Patent Laid-Open No.
However, this method only connects a caller who has input a password that has been previously taught by a callee, and cannot select and connect from an unspecified caller. The present invention has been made in view of the above circumstances, and an object of the present invention is to solve the above-described problems in the conventional technology and to provide an unspecified number of all connection requesting users to a specific destination. The connection is established by the network-side fixed connection logic simply determined by the call origination time or the conditions of the network, and the connection opportunity due to the congestion of the exchange caused by the concentration of connection requests to the same destination at the same time. Eliminate the loss and provide equal connection opportunities to all connection requesting users, and avoid incoming connections from unspecified number of users to incoming subscribers, The present invention is to provide a method of selecting the number of users specified by the specified destination based on the specified connection determination condition, and selecting a user to connect to a specific destination that can be connected at the specified timing.

[0004]

SUMMARY OF THE INVENTION The above objects of the present invention are as follows.
Guidance means for a registered user or an incoming subscriber, information collecting means for collecting registered user information input from a user terminal, time monitoring means for comparing a predetermined service start time with a current time, and registration A service control device having in-network calling means for calling and calling a user, service execution control means for executing various service logics, and database means for managing service execution conditions, registered user information and guidance information; In a communication network having an intelligent network structure composed of switching devices, a terminating contractor registers connection conditions on the network side, and a user who wishes to connect is registered in the network side in advance and is determined by the terminating contractor. Upon the start by the connection start condition, the connection judgment condition specified by the incoming subscriber,
Alternatively, a connection to a specific destination characterized by selecting a user to be connected from among all registered users according to specified conditions and connecting according to an equal service-specific logic on the network side. This is achieved by a user selection method.

[0005]

In the method for selecting a user to connect to a specific destination according to the present invention, as described above, the terminating subscriber registers connection conditions on the network side, and a user who wishes to connect registers on the network side in advance. In response to the start by the connection start condition determined by the called subscriber, from among the registered users according to the connection determination condition specified by the called subscriber or the equal service-specific logic on the network side, A user to be connected is selected under specified conditions and connected.
The conventional technology is that the incoming contractor can determine the connection determination condition, that the user to be connected can be equally selected for each incoming contractee by the service-specific logic instead of the connection based on the network-specific logic, and unspecified. The difference is that selection can be made from a large number of connection requesting users, that the concentration of incoming calls can be avoided at the same time, and that the information input by the user can be reflected in the logic of connection selection.

Specifically, in the method for selecting a user to connect to a specific destination according to the present invention, a special service is activated from the network side according to conditions specified by a terminating subscriber, or
In response to the special service activation request of the incoming contractor, select from all registered users who wish to connect according to the service logic,
Connecting to the connection request destination enables connection based on service-specific logic, rather than reception using logic unique to the network side. Further, when the connection is determined based on information from the user, the connection is not determined based on only the network side conditions. Therefore, the connection determination can be performed by reflecting the user's intention. An object of the present invention is to provide an equal connection opportunity to all users who request connection.

[0007]

Embodiments of the present invention will be described below in detail with reference to the drawings. FIG. 1 is a system configuration diagram according to an embodiment of the present invention. In the figure, reference numeral 10 denotes an exchange, 11 denotes a service control device, 12 denotes a user terminal, 13 denotes an information providing device for which an incoming contract has been made, 14 denotes an incoming contractor terminal, and 15 denotes a service execution condition registration terminal. The details of each component will be described later. FIG. 2 is a block diagram showing a functional configuration of the service control device 11. In the figure, reference numeral 21 denotes a communication control function unit for controlling communication with the exchange 10, and reference numeral 22 denotes a service execution for controlling execution of a special service which is a target of the method for selecting a connection destination to a specific destination according to the present invention. A control function unit 23 is a guidance / information collection function unit for transmitting guidance to the user and collecting PB (push button) signal information input from the user, and 24 is a unit required for transmitting guidance information to the user. 4 shows a guidance information management database for managing guidance information.

[0008] Further, reference numeral 25 denotes an intra-network call function unit for calling the connection requesting user from the network side, and 26 monitors the execution start time of the registered service, and starts the registered service at the execution start time. A monitoring function unit 27 is a service execution condition management database for registering the service execution conditions entered by the service execution condition registration terminal 15 for each service number for each service contractor, and 28 is a specific connection destination, that is, an incoming contract. This is a registered user information management database for managing the telephone number of a user who wants to connect to a user terminal or an information provision device (terminating contract destination) contracted for a call. In addition, about each said functional part, "XX
Part ". FIGS. 3 to 19 are process flow charts for explaining processing in each device or each unit in the device. FIG. 3 is a process flow in the exchange 10 according to the embodiment corresponding to claims 1 to 7. FIG. 4 is a processing flowchart of the communication control unit 21 in the service control apparatus 11 according to the embodiment also corresponding to claims 1 to 7, and FIG.
A service execution control unit 22 in the service control device 11 when a special service is activated for a user information registration request from a user according to the embodiment also corresponding to claims 1 to 7.
It is a processing flow figure of.

FIG. 6 is a processing flowchart of the service execution control unit 22 in the service control apparatus 11 when a special service is activated by a user call from a network according to the embodiment corresponding to claims 1 to 3. FIG. 7 is a processing flowchart of the guidance / information collecting unit 23 in the service control device 11 according to the embodiment corresponding to claims 1 to 7, and FIG. 8 is an embodiment corresponding to claims 1 and 4 to 7. FIG. 9 is a processing flowchart of the time monitoring unit 26 in the service control device 11 according to the first embodiment. FIG. 9 is a flowchart illustrating the service control device 1 according to the first embodiment.
1 is a processing flow diagram of the in-network calling unit 25 in FIG. 1, and FIG. 10 is a service control apparatus 11 according to an embodiment corresponding to claim 2.
11, FIG. 12, and FIG. 13 show a communication control unit 21 in the exchange 10 and the service control device 11, respectively, according to an embodiment corresponding to claim 3. 14, FIG. 15, and FIG. 16 show processing flow diagrams of the service execution control unit 22 in the service control device 11 according to the embodiment corresponding to claims 4, 5, and 6, respectively. It is a processing flowchart.

FIG. 17, FIG. 18, and FIG. 19 each show a service control device 11 according to an embodiment corresponding to claim 7.
FIG. 3 is a process flow diagram of a service execution control unit 22, an exchange 10, and a communication control unit 21 in a service control device 11 in FIG.
FIGS. 20 to 23 are diagrams illustrating configuration examples of each database in the service control device 11. FIG. 20 is a diagram showing the configuration of the service execution condition management database 27 according to the embodiment corresponding to the first to sixth aspects. In the figure, reference numeral 50 denotes a service number for identifying an incoming contractor;
51 is a service start time indicating the network start time of the special service, 52 is the number of connection service start persons indicating the number of people reached for starting the special service, 53 is a comparison between the user input number and an arbitrary number, and a plurality of called users. , A connection determination condition for selecting one person, 54 is a connection destination address indicating routing information to the connection destination, 55 is a connection selection number for selecting the number of connections, and 56 is a registered user.
This is the number of people who actually connect.

FIG. 21 is a diagram showing the configuration of the service execution condition management database 27 according to an embodiment corresponding to claim 7, wherein in FIG.
6 is supported. However, the difference is that a plurality of addresses can be specified as the connection destination address 64. FIG.
Is a diagram showing the configuration of the registered user information management database 28. In the figure, reference numeral 71 denotes a service number for identifying a connection destination, which corresponds to 50 or 60 described above. Reference numeral 72 denotes a telephone number of the connection requesting user, and reference numeral 73 denotes additional information input by the user. FIG. 23 is a diagram showing the configuration of the guidance information management database 24. In the figure, 81 indicates a guidance number, and 82 indicates an example of guidance information. Hereinafter, first, an embodiment corresponding to claim 1 will be described. Here, as the simplest example, a case in which one of the registered users is selected and the user is connected to a called party will be described with reference to the above-described drawings.

[0012] The incoming contractor, on the network side, for example,
A service number 50 (example: 102) as shown in FIG. 20 is assigned. Service start time 51 (eg, December 31, 1994 2), which is a condition for executing a special service for connecting to an incoming contracted party
3:50), connection determination condition 53 (example: determination condition A), connection destination address 54 (example: 0422-59-1001), and number of connected persons 56
(Example: one person) or the like is registered in advance in the service execution condition management database 27 in the service control device 11 by the network administrator requested by the incoming contractor from the service execution condition registration terminal 15. The registration of the telephone number of the user in the registered user information management database 28 is performed by the guidance / information collection unit 2 for the user who has requested the service control device 11 to start the special service via the exchange 10.
3 by sending guidance for registration guidance and collecting own telephone number information input by the user.

The above processing will be described in detail with reference to FIGS. In the exchange 10 which has detected a call through the user terminal 12 (block 101 in FIG. 3), it is determined whether or not the information from the entered user is a request for starting a special service (block 102). If the request is not a start request, the normal exchange process (block 103) is continued, and if the request is a special service start request, first, a special service start request is sent to the service control device 11 (block 103). 104), and the service control device 11
(In the same block 105). And
When the service control device 11 receives a special service start request from the exchange 10, the communication control unit 21 first receives a special service start request start request (block 201 in FIG. 4) and sends a special service start request to the service execution control unit 22. A service activation request is transmitted (block 202). Upon receiving the special service activation request from the communication control unit 21 (block 301 in FIG. 5), the service execution control unit 22 activates a special service for registering user information (block 302).
I do. Then, a guidance (guidance number # 1) is sent to the user who has activated the special service to acquire the service number information / own telephone number information to the guidance / information collection unit 23, and a user information collection request (block 303). ) To wait for input of user information from the guidance / information collection unit 23 (block 304).

As shown in FIG. 7, when the guidance / information collection unit 23 receives the guidance transmission request and the user input information collection request for the designated user from the service execution control unit 22 (block 343), the guidance / information collection unit 23 receives the guidance information management database 24 from the guidance information management database 24. , Get the guidance information of the designated # 1 in the guidance number 36 (for example: "Please enter the desired connection number and your telephone number")
(Block 344) Then, the designated user to the communication control unit 21
The guidance is transmitted to the (user who has activated the above-mentioned special service) (block 345), and all designated users (only one user is activated when the special service for user information registration is activated) is input from the communication control unit 21. The system enters the information reception waiting state (block 346). Upon receiving the guidance information for the designated user from the guidance / information collection unit 23 (block 203), the communication control unit 21 transmits the guidance information to the exchange 10 as shown in FIG.
04) Then, a signal waiting state from the exchange 10, the service execution control unit 22, the guidance / information collection unit 23 or the in-network calling unit 25 is set.

The exchange 10 is in a control state from the service control device 11 (block 105 in FIG. 3), relays the guidance information from the service control device 11 to the user, and transmits the PB signal information from the user to the service control device. Relay to 11. When the communication control unit 21 of the service control device 11 receives the service number indicating the connection request destination input from the user by PB and the telephone number information of the user via the exchange 10 (block 205 in FIG. 4), the guidance / information collection is performed. The user input information is transmitted to the unit 23 (block 206). Guidance / information collection unit 23
Then, upon receiving the user input information from the communication control unit 21, it is determined whether or not the user is the last designated user (FIG. 7, block 34).
7, 348), in the case of YES, the service execution control unit 2
2, and enters a state of waiting for guidance transmission / user input information collection request from the service execution control unit 22. In the case of NO, the process returns to the state of waiting for input information of all designated users from the communication control unit 21 (block 346). However, here, only one person is activated when the special service for user information registration is activated. Therefore, 1
When the input information from the user is received, the user is always the last designated user, so the answer is YES.

When the service execution control unit 22 receives the user input information from the guidance / information collection unit 23 (block 305 in FIG. 5), the service execution control unit 22 refers to the service execution condition management database 27 and adds the service number input by the user to the service number. It is determined whether or not the corresponding service execution condition information is registered (block 306). If registered, the service number and the telephone number of the user are registered in the registered user information management database 28 (block 3).
07), sends a guidance transmission request (block 308) to the above-mentioned designated user to the communication control unit 21 and transmits a disconnection instruction to the user (block 309). ). After transmitting the disconnection instruction, the special service ending process is performed, and thereafter, the communication control unit 21 or the time monitoring unit 26 waits for a special service activation request.

When the guidance / information collection unit 23 receives the guidance transmission request from the service execution control unit 22 to the designated user (block 340 in FIG. 7), the guidance / information collection unit 23 refers to the guidance information management database 24 and designates the designated guidance number 36. The guidance information 82 of # 6 (for example, "registration completed.") Or # 7 (for example, "The specified registration number could not be registered.") Is acquired.
(The same block 341), the guidance information for the specified user is transmitted to the communication control unit 21 (the same block 342). In the communication control unit 21, the aforementioned block 2
03 and 204, and the exchange 10 performs the guidance relay process in the state of the block 105 in FIG. 5 described above. In the communication control unit 21, the service execution control unit 22
When the disconnection request for the designated user is received from the user (block 207 in FIG. 4), the exchange 10 is instructed to disconnect the designated user (block 208 in FIG. 4). Upon receiving the disconnection instruction from the service control device 11, the exchange 10 performs a line disconnection process (blocks 106 and 107 in FIG. 3).

With the above processing, the registration of the user information from the user to the service control device 11 is completed. Next, a description will be given of a process of selecting and connecting one of the users who have registered user information. In the time monitoring unit 26 in the service control device 11, the service execution management database 2
Service start time 3 of the service registered at the top of 7
2, it is compared with the current time to determine whether they match (blocks 350 and 351 in FIG. 8). If they match, a special service activation request is made to the service execution control unit 22 (the same block). 352). Then, it is determined whether the activation service is a final registration service (block 35).
3) If it is the last registration, the service start time is monitored, and if it is not the last registration service, the execution start time for the next registered service is obtained by referring to the service execution condition management database 27 (block 354). )do it,
The comparison with the current time is repeated until reaching the final registration service.

In the case of a mismatch, similarly, it is determined whether or not the activation service is a final registration service (block 35 in FIG. 8).
3) If it is the last registration, the service start time is monitored. If it is not the last registration service, the execution start time for the next registered service in the service execution condition management database 27 is obtained (block 354). Then, the comparison with the current time is repeated until reaching the final registration service. Then, this process is repeated at a constant cycle (for example, one minute). Next, a network call processing flow of a registered user will be described. The service execution control unit 22 receives the service activation request from the time monitoring unit 26 (block 3 in FIG. 5).
12) Then, the special service relating to the activation request service number is activated (FIG. 6, block 320). Then, referring to the contents of the registered user information management database 28, the telephone number information of the user registered in the service number is obtained.
(The same block 321), and a call request of the designated user is made to the intra-network calling unit 25 (the same block 322), and the system waits for a response of the specified user from the intra-network calling unit 25 (the same block 323).

Upon receiving the call request of the designated user from the service execution control unit 22 (block 360 in FIG. 9), the in-network calling unit 25 specifies the exchange 10 accommodating the designated user (block 361). Requesting the communication control unit 21 to connect to the designated user exchange.
(Block 362), and waits for a response from the communication control unit 21 (block 363). When the communication control unit 21 receives the connection request from the intra-network calling unit 25 to the designated user exchange (block 209 in FIG. 4), the communication control unit 21 requests the exchange 10 to call the designated user (block 210). After that, a state of waiting for a response from the exchange 10 (block 211). The exchange 10 receives the user call request from the service control device 11 (block 1 in FIG. 3).
10) Then, a call request to the designated user terminal 12 (the same block 111) is made, and thereafter, a state of waiting for a response from the user is entered (the same block 112).

Thereafter, when a response signal from the designated user terminal 12 is received (block 113), the service control device 1
1 is notified of a user response signal (block 1
14) Then, the state is under control from the service control device 11 (block 105). Upon receiving the response notification of the designated user from the exchange 10 (block 212 in FIG. 4), the communication control unit 21 in the service control station 11
To the specified user (block 21)
3) Do it. The intra-network calling unit 25 receives the connection completion notification from the communication control unit 21 to the designated user (block 36 in FIG. 9).
4) Then, a response notification is transmitted to the service execution control unit 22
(The same block 365). Upon receiving the response from the in-network calling unit 25 (block 324 in FIG. 6), the service execution control unit 22 in the service control device 11 provides guidance (guidance number #) to the guidance / information collection unit 23.
2) A transmission request is made (same block 325). guidance/
The information collecting unit 23 performs the processing of the above-described blocks 340, 341 and 342, and transmits guidance information corresponding to the designated guidance number (for example, "XXXXXX service. Please wait for a while.").

The communication control unit 21 performs the processing of the above described blocks 203 and 204 in FIG. 4, and the exchange 10 performs the relay processing of the guidance in the state of the above described block 105. The service execution control unit 22 determines whether or not the called user is the last registrant (block 326 in FIG. 6), and if it is not the last registrant, performs a process of calling the next user registered in the activation service number. repeat. If the user is the last registrant, the calling of all registered users is completed. Next, a user selection process will be described. When all registered users have been called, an arbitrary one digit is selected for comparison with the user input number (block 327).
The guidance / information collection unit 23 sends a guidance (guidance number # 3) to all designated users and requests reception of user information to the guidance / information collection unit 23.
Waits for the input of all designated users from.

The guidance / information collection unit 23 performs the processing of the blocks 343, 344, and 345 in FIG. 7 described above, and obtains the information of the designated guidance number # 3 (for example, "Please enter one digit."). Send The communication control unit 21 performs the processing of the above-described blocks 203 and 204 in FIG. 4, and the exchange 10 performs the relay processing of the guidance in the state of the above-described block 105 of FIG. When the PB signal is input from the user, the exchange 10 executes the above-described block 1
The relay processing of the PB signal in the state of 05 is performed, and the communication control unit 21 performs the processing of the blocks 205 and 206 in FIG. 4 described above. The guidance / information collection unit 23 performs the processing of the blocks 346, 347, and 348 in FIG. 7 described above, and transmits the all user input information to the service execution control unit 22 after completing the collection of input information from all designated users. (Block 349).

When the service execution control unit 22 receives all user input information from the guidance / information collection unit 23 (block 330 in FIG. 6), the service execution control unit 22 according to the connection determination condition 33 in the service execution condition management database 27. A comparison is made between the arbitrary number selected in the above and the input information for each user, and the number of users meeting the determination conditions is determined (block 331). If there is no matching number of users, or if all users match, the process returns to block 327 again. If there are two or more matched users and there are unmatched users, a guidance (guidance number # 4) transmission request is sent to all the unmatched designated users, with guidance / information This is performed by the collection unit 23 (the same block 332), and the guidance / information collection unit 23 performs the processing of the above-described blocks 340, 341 and 342 of FIG. 7 to obtain the information of the designated guidance number # 4 (for example, The connection could not be established. ")

In the communication control unit 21, the above-described block 20 is used.
The exchange 10 performs the processing of 3,204, and the exchange 10 performs the relay processing of the guidance in the state of the block 105 described above. After that, the service execution control unit 22 transmits a disconnection instruction to the communication control unit 21 to the user who does not match.
(FIG. 6, block 333), and the process returns to block 327 again. In the communication control unit 21, the block 20 shown in FIG.
7 and 208, and in the exchange 10, the above-described FIG.
The processing of blocks 106 and 107 is performed. The service execution control unit 22 selects an arbitrary number and selects one from all users.
The digit information collection is repeated until the number of users meeting the determination condition becomes one. At the time when one person can be limited, a request for sending guidance (block 334 in FIG. 6) and a disconnection instruction are issued to all users who do not match, as described above.
(Same block 335). At this time, the processing of the guidance / information collection unit 23, the communication control unit 21, and the exchange 10 also
Same as above.

For the user who satisfies the condition, a guidance (guidance number # 5) transmission request is sent to the guidance / information collection unit 23 (block 336). 341 and 342, and the designated guidance number # 5
(For example, "Connect now."). The processing of the communication control unit 21 and the exchange 10 at this time is the same as described above. Thereafter, the service execution control unit 22 instructs the communication control unit 21 to connect to the connection destination specified by the connection destination address 34 in the service execution condition management database 27 for the user who satisfies the condition (see FIG. Block 337). Upon receiving the connection instruction for the designated user from the service execution control unit 22 (block 214 in FIG. 4), the communication control unit 21 instructs the exchange 10 to connect to the specified connection destination address (the same block). 215).

Upon receiving the connection instruction from the communication control unit 21 (block 115 in FIG. 3), the exchange 10 performs a routing process for connecting the user to the specified connection destination according to the specified connection destination address information. (Block 116). As a result, the connection to the incoming contracted party is completed, and the special service ends. It should be noted that when the user does not make an input at the time of collecting the user input information and the request is abandoned, or a process in a quasi-normal state such as when there is no response at the time of calling in the network is omitted for convenience of explanation, such a process is omitted. It goes without saying that when a quasi-normal occurs, processing such as sending guidance or disconnecting the line is performed. According to the above-described embodiment, by calling a pre-registered user from the network side at the same time, the conventional technique of determining a simultaneous request call to a desired connection destination under the condition of only the network side can be used. In comparison, by calling a pre-registered user from the network at the same time, the connection can be determined equally, and the determination is not a fixed logic of the network but a The effect that the point which can be performed based on input information is improved is acquired.

Next, an embodiment according to claim 2 will be described.
Again, as the simplest example, one of the registered users
A case in which a person is selected and the user is connected to a called party will be described with reference to the drawings. The receiving subscriber has a service number 50 as shown in FIG.
(Example: 201) is given. The number of connection service starters 52 (e.g., 100), the connection determination condition 53 (e.g., determination condition C), and the connection destination address 54 (e.g., 03-3210) which are the execution conditions of the special service for connection to the incoming contracted party -1234) and the number of connected persons 56 (eg, one person) are registered in advance in the service execution condition management database 27 in the service control agent station 11 from the service execution condition registration terminal 15. The registration process of the telephone number of the user in the registered user information management database 28 for calling the network (block 401 in FIG. 10)
To 403) correspond to block 3 in FIG. 5 of the embodiment according to claim 1.
Same as 01 to 3403.

After the special service for registering user information is completed, the service execution control unit 22 calculates the number of registered users for the service number from the registered user information management database 28 (block 414 in FIG. 10). In this case, it is determined whether or not the number is equal to the number specified as the number of connection service starters 52 in the service execution condition management database 27.
(Same block 415) is performed, and if they are not equal, the process returns to the initial state and waits for a special service activation request from the communication control unit 21. If they are equal, a special service for connecting to the incoming contracted party is activated. Subsequent processing is the same as that of the first embodiment. In the present embodiment, the start timing of the connection service is the time specified by the terminating contractor in the embodiment according to claim 1,
When the number of registered users reaches the number specified by the terminating contractor, it can be used, for example, in a case where the connecting user is determined from the first 1000 arrivals, and the probability that the user is connected to the terminating contractor is selected. The same probability is always obtained irrespective of the number of target registered users, and the inequality in user selection can be eliminated.

Next, an embodiment according to claim 3 will be described.
Again, as the simplest example, one of the registered users
A case in which a person is selected and the user is connected to a called party will be described with reference to the drawings. The receiving subscriber has a service number 50 as shown in FIG.
(Example: 301) is given. Connection determination condition 53 which is an execution condition of a special service for connection to the incoming contracted party
(Example: Judgment condition C), connection destination address 54 (Example: 03-3333-44
44), the number of connected users 56 (example: 1 person), etc.
The service execution condition registration terminal 15 pre-registers the service execution condition management database 27 in the service control agent station 11 in advance. The process of registering the telephone number of the user in the registered user information management database 28 for calling the network is the same as in the first and second embodiments. When the connection service is started, the exchange 10 receives a special number indicating the connection start request from the terminating subscriber terminal 14 (block 420 in FIG. 11), and instructs the service control apparatus 11 to start the connection service. Of the special service start request (block 421).

In the service control device 11, the communication control unit 2
When the request is received from the exchange 10 at 1, a special service activation request for starting a connection service is transmitted to the service execution control unit 22 (FIG. 12, block 431).
432). In the service execution control unit 22, the communication control unit 2
When the request is received from block 1 (block 441 in FIG. 13),
A special service for starting a connection service is started (block 442), and a guidance transmission requesting the start of the connection service is sent to the guidance / information collection unit 23 (block 443), and a connection service start is requested. The called subscriber is instructed to disconnect the line (block 444). The processing in the guidance / information collection unit 23, the communication control unit 21, and the exchange 10 at this time is the same as that of the above-described embodiment according to claim 1. Thereafter, the service execution control unit 22 terminates the special service for starting the connection service (block 445), and continuously activates the special service for connecting to the called subscriber. Subsequent processing is the same as in the above-described embodiment according to claim 1.

In this embodiment, the connection service is started at the time of a request for starting the connection service from the terminating subscriber, so that the terminating subscriber can perform the service at any time during which the terminating subscriber can accept the connection. There is an effect that it can be started. The registered user information management database means is used.
If you use it, the registered user
Without calling all or part of
You can also select from the recorded users and connect to the incoming contract
It is possible. The embodiment (A) will be described below. Here also, as the simplest example, a case in which one of the registered users is randomly selected at the service start time specified by the terminating subscriber and the user is connected to the terminating contractor, Description will be made based on the drawings. For incoming subscribers,
On the network side, for example, a service number 50 (eg, 401) as shown in FIG. 20 is assigned. Here also, the service start time 51 for connecting to the incoming contracted party (for example, 5 persons)
For example, the receiving contractor himself / herself registers the service execution condition management database 27 in the service control device 11 from the service execution condition registration terminal 15 in advance.

The process of registering the telephone number of the user in the registered user information management database 28 for calling the network is the same as in the first to third embodiments. Claim 1
In the same manner as described in the description of the embodiment according to
(Example: 401), the service execution control unit 2
In a second step, a service activation request is made. Upon receiving the request from the time monitoring unit 26 (block 451 in FIG. 14), the received service execution control unit 22 activates a special service for connecting to the called subscriber regarding the activation request service number (block 452). ). Then, an initial value 0 is set to a variable N indicating the number of connected persons, and a value (eg, 5) of the number of connected persons 56 registered in the service execution condition management database 27 is set to Nmax indicating the number of connected persons. The database 28 randomly selects one user from the users registered in the service number (blocks 453 and 454), calls the selected user from the network side (block 455), and After receiving the response, send guidance to start the connection service.
(The same block 456, 457), the user is connected to the called party (block 458).

Thereafter, the service execution control unit 22 adds 1 to the above-mentioned variable N indicating the number of connected persons (block 459) and compares it with Nmax (block 460). If they are not equal, the process returns to the process of block 454 again, and if they are equal, the special service for connecting to the called party is terminated (block 461). In the above description, the next user is called continuously, but a disconnection signal is received from the connected user or the called party, and the called party terminal or the information providing device becomes idle. Needless to say, after the service control device 11 grasps this, the next user is called and connected. In the above embodiment, the connection requesting user need only be registered, and when deciding whether or not to connect, all or some of the registered users are not called from the network side. The effect that the processing load on the control device 11 is small is obtained.

Next, an embodiment according to claim 4 will be described.
Again, as a simple example, at the service start time specified by the terminating subscriber, 20 registered users are selected, and one of them is selected based on input information from the user. A case where a user is connected to a called party will be described. The incoming contractor is provided on the network side with, for example, FIG.
A service number 50 (example: 501) as shown in FIG. Connection service start time 51 (eg, October 10, 1994, which is a condition for executing a special service for connecting to an incoming contracted party)
12:00), the destination address 54 (e.g. 0422-59-2000), connected selection number 55 (example 20 persons), connected number (e.g. one), etc., from the service real Gyojo matter registration terminal 15 , Service execution condition management database 27 in service control device 11
Is registered in advance. The process of registering the telephone number of the user in the registered user information management database 28 for calling the network is the same as in the first embodiment.

When the service execution control unit 22 receives the service activation request from the time monitoring unit 26 (block 471 in FIG. 15), it activates a special service for connecting to the called subscriber regarding the activation service number (the same block). 4
72). Then, an initial value 0 is set in a variable N indicating the number of connected users.
Is set to Nmax, which indicates the number of selected connection persons, and the value of the number of selected connection persons 55 registered in the service execution condition management database 27 (eg, 20) is set in the service execution condition management database 27 (the same block 473). An arbitrary user is selected from the users registered in the number (block 474), and the information of the selected user is deleted from the registered user information management database 28 (block 4).
75). This information deletion is performed in order to prevent the user who has already been selected once from being selected again when any one user is selected. Then, the process of calling from the network side is repeated until the number of connected persons N reaches the number of selected connections (blocks 476 to 481). When the number of selected connections has been reached, as in the embodiment according to claim 1, the number of connected users (here, one) specified by the terminating contractor is selected from the selected users, and the selected user is designated as the terminating contractor. (The same blocks 482 to 492).

Thereafter, it is determined whether or not there is an unselected user in the registered user information management database 28 (block 493).
And setting an initial value in Nmax (same block 47)
Restart from 3). If not, the special service for connecting to the called party is terminated (block 494). In the above explanation, if there are fewer registered users than the number of connections specified by the incoming subscriber,
Alternatively, as a result of the connection selection processing, the description of the quasi-normal processing in a case where the registered user remains but the number of connections specified by the incoming contractor is smaller than the number of connections is omitted, but in these cases, It goes without saying that processing such as ending the special service is required. In this embodiment, as in the embodiment according to the embodiment (A) ,
Call the user for the next connection selection, and
Continue the next connected user before the connection to the incoming contracted party is terminated
However, it is needless to say that the next user is called and connected after the service control unit 22 grasps that the terminal or the information providing device of the called party has become vacant. When the connected user is determined first
In case, connect to the guidance for meeting
Are performed.

[0038] In the case of the embodiment according to claim 1, when the connection requesting user is enormous, the selected from the calls registered all users from the network side, it takes a considerable time, according to According to the method according to the item 4 , since the designated number is selected from the registered users and the selection process is performed in the selected number, it is possible to prevent the selection process from taking a long time. , while connected person, for the selection process for the next user line Ukoto is possible, the effect that there is no waste with respect to the connection request the user or called subscriber
Obtained . Next, an embodiment according to claim 5 will be described. Again, as a simple example, at the service start time specified by the terminating subscriber, one of the registered users is selected, and it is determined whether or not to connect based on the registered additional information of the user. Will be described.

On the network side, the incoming contractor
A service number 50 (example: 601) as shown in FIG. 20 is assigned. Connection service start time 51 (eg, May 5, 1995, which is the execution condition of the special service for connecting to the incoming contracted party)
18:00), the connection destination address 54 (eg, 052-345-1000), the number of connected users (eg, one person), etc.
From the service execution condition management database 27 in the service control device 11 in advance. The process of registering the telephone number of the user in the registered user information management database 28 for calling the network is the same as in the first embodiment. However, in addition to the telephone number 72 of the user, a number having a predetermined number of digits (eg, one digit) is registered as the additional information 73 (registration destination 75). Upon receiving the service activation request from the time monitoring unit 26 (block 501 in FIG. 16), the service execution control unit 22 activates a special service for connecting to the called subscriber regarding the activation service number (block 502).

Then, an arbitrary number is selected (block 503), and an arbitrary user is selected from the users registered in the service number (eg, 601) in the registered user information management database 28. (Same block 50
4) Then, from the additional information of the user and the above-mentioned arbitrary number, it is determined whether or not the condition of the connection determination condition 53 registered in the service execution management database 27 is met (the same block 505). As a result of the determination, if they match, the user is called from the network side and connected to the called party (blocks 506 to 510), and the special service for connecting to the called party is terminated (block). 51
1). If they do not match, it is determined whether or not the user is the last registrant (block 512). If YES, the special service is terminated. If NO, the next user is selected (block 5).
13), restart from the process of selecting an arbitrary number (the same block 503). In the present embodiment, as in the embodiment according to the embodiment (A) , the connection requesting user need only be registered, and when deciding whether or not to connect, all or a part of the registered users are networked. Me <br/> it was not called from the side, there is effect burden in that less processing in the exchange 10 and the service control unit 11.

Further, as compared with the embodiment (A) , the selection process is performed based on the additional information input according to the user's will, so that the selection process reflects the will of the connection requesting user. There are also features. Next, an embodiment according to claim 6 will be described. Here also, as a simple example, at the service start time specified by the terminating subscriber, the number of connections specified by the terminating subscriber is selected from the registered users, and connection is made to the two designated receiving subscribers. The case will be described. The incoming contractor is provided on the network side with, for example, FIG.
A service number 60 (example: 702) as shown in FIG. The first connection destination (eg, 0422-59-1001) and the second connection destination (eg, 0422-59-100) of the connection service start time 64, which is the execution condition of the special service for connecting to the incoming contracted party
2) The number of connected persons 66 (eg, three persons) are registered in advance in the service execution condition management database 27 in the service control device 11 from the service execution condition registration terminal 15.

The process of registering the telephone number of the user in the registered user information management database 28 for calling the network,
The connection service activation process and the connection user selection process at the designated time are the same as those in the first embodiment. In the service execution control unit 22, the connection user selection process (FIG. 1)
After performing 7 blocks 521), for the connected user,
Guidance (guidance number # 8: example "Please wait for a while.") Is sent (same block 522), and
One of the connected users is connected to the first connection destination registered in the service execution condition management database 27 (block 52).
3) Connect another connected user to the second connection destination registered in the service execution condition management database 27 (block 524). Next, it is determined whether or not the selected connected user remains (block 525). If it remains, the state transits to a communication termination waiting state from the communication control unit 21. (The same block 526, 529).

As shown in FIG. 18, in the exchange 10, after the connection processing of the designated user to the called contractor (blocks 531 to 533), when the disconnection signal from the user or the called contractor is received (block 534), the service starts. A disconnection signal reception notification is transmitted to the control device 11 (block 535), and release processing is performed (block 536). Upon receiving the disconnection signal from the exchange 10 (block 541 in FIG. 19), the communication control unit 21 in the service control device 11 transmits a communication end to the service execution control unit 22 (block 542). Upon receiving the signal (block 527 in FIG. 17), the service execution control unit 22 instructs the remaining users to connect to the connection destination for which communication has been completed.
(The same block 528), the processing for determining whether or not the connected user remains remains is repeated (the same block 525). As mentioned above,
According to the seventh embodiment, by designating a plurality of connection destinations, it is possible to connect more connection requesting users in a short time.

As described above, the method of selecting a user to connect to a specific destination according to the present invention is applied to a terminal or an information providing apparatus in which a large number of calls may be concentrated within a certain period of time. In providing a service for connecting to a providing device, simply using a fixed connection logic on the network side is effective when inequality occurs for a user who has made a connection request. It should be noted that the above embodiment is an example of the present invention, and it is needless to say that the present invention is not limited to this. For example, the service execution procedure shown in each of the above-described embodiments can be applied not only to the service control device in the network, but also to the exchange on the receiving side or the private branch exchange (P
BX) or an incoming communication terminal having the same function.

[0045]

As described above in detail, according to the present invention, connection to an unspecified number of all connection requesting users to a specific destination can be simply performed according to the calling time and network conditions. The connection by the network-side fixed connection logic specified in, and the disappearance of the connection opportunity due to the congestion of the exchange caused by the concentration of connection requests to the same destination at the same time, to all connection request users Provides an equal connection opportunity, and also avoids a large number of connections from an unspecified number of users to the incoming subscriber, and sets the number specified by the incoming subscriber to the specified connection judgment condition. This has a remarkable effect that a method of selecting a user to be connected to a specific destination that can be selected and connected at a designated timing can be realized.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram according to an embodiment of the present invention.

FIG. 2 is a functional block diagram of a service control device according to the embodiment.

[3] the process of exchange of the embodiment according to claims 1 to 6 furo
It is a chart .

[4] the process of the communication control unit of the embodiment according to claims 1 to 6
It is a flowchart .

FIG. 5 is a processing flowchart of a service execution control unit of the embodiment according to claims 1 to 6 ;

FIG. 6 is a processing flowchart of a service execution control unit of the embodiment according to claims 1 to 3;

FIG. 7 is a processing flowchart of a guidance / information collecting unit of the embodiment according to claims 1 to 6 ;

FIG. 8 is a processing flowchart of a time monitoring unit according to the first and fourth to sixth embodiments.

9 is a flowchart of the network in the call of the embodiment according to claims 1 to 6.

FIG. 10 is a processing flowchart of a service execution control unit of the embodiment according to claim 2;

FIG. 11 is a processing flow of the exchange according to the third embodiment;
It is a chart .

FIG. 12 is a processing flowchart of the communication control unit of the embodiment according to claim 3;

FIG. 13 is a processing flowchart of a service execution control unit of the embodiment according to claim 3;

[14] the process off the service execution control unit of the embodiment (A)
It is a low chart .

FIG. 15 is a processing flowchart of a service execution control unit of the embodiment according to claim 4 ;

FIG. 16 is a processing flowchart of a service execution control unit of the embodiment according to claim 5 ;

FIG. 17 is a processing flowchart of a service execution control unit of the embodiment according to claim 6 ;

FIG. 18 is a processing flow of the exchange according to the embodiment according to claim 6;
It is a chart .

[19] the process of the communication control unit of the embodiment according to claim 6 off
It is a low chart .

FIG. 20 is a diagram showing a configuration of a service execution condition management database of the embodiment according to claims 1 to 5 ;

FIG. 21 is a diagram showing a configuration of a service execution condition management database according to the embodiment according to claim 6 ;

FIG. 22 is a diagram showing a configuration of a registered user information management database according to the embodiment according to claims 1 to 6 ;

FIG. 23 is a diagram showing a configuration of a guidance information management database according to the embodiment according to claims 1 to 6 ;

[Explanation of symbols]

REFERENCE SIGNS LIST 10 switch 11 service control device 12 user terminal 13 information providing device 14 terminating subscriber terminal 15 service execution condition registration terminal 21 communication control unit 22 service execution control unit 23 guidance / information collection unit 24 guidance information management database 25 in-network calling unit 26 Time monitoring unit 27 Service execution condition management database 28 Registered user information management database 50, 60, 71 Service number 51, 61 Service start time 52, 62 Connection service start number 53, 63 Connection judgment condition 54, 64 Connection destination address 55, 65 Number of Connections Selected 56, 66 Number of Connections 72 Phone Number of User Requesting Connection 73 Additional Information 81 Guidance Number 82 Example of Guidance Information

──────────────────────────────────────────────────続 き Continuation of the front page (56) References JP-A-6-85922 (JP, A) JP-A-50-23912 (JP, A) JP-A-63-290057 (JP, A) 22437 (JP, A) JP-A-5-122361 (JP, A) JP-A-5-145639 (JP, A) JP-A-6-152759 (JP, A) JP-A-7-131533 (JP, A) (58) Field surveyed (Int. Cl. ⁷ , DB name) H04M 3/42 H04M 3/48 G06F 19/00

Claims (6)

(57) [Claims] 1. A guidance unit for a registered user or an incoming subscriber, an information collection unit for collecting registered user information input from a user terminal, and a time for comparing a predetermined service start time with a current time. A service having monitoring means, in-network calling means for calling and calling a registered user, service execution control means for executing various service logics, and database means for managing service execution conditions and registered user information and guidance information. In a communication network having an intelligent network structure composed of a control device and a plurality of switching devices, an incoming contractor can use a service execution condition registration terminal to send a service execution condition such as a service number, a connection destination telephone number, and a connection service start time. , The number of connections and the connection judgment conditions
Registered in the service execution condition management database means of the service control device, a user who wants to connect to a terminating subscriber terminal or a terminating contracted information providing device (terminating contractor) can perform a predetermined procedure from his / her user terminal. A predetermined service number and own telephone number are registered in the registered user information management database means of the service control device, and the time monitoring means of the service control device monitors the connection service start time registered by the called subscriber. In response to the arrival at the designated time, a special service for connecting to the incoming contracted party is activated, and the in-network calling means of the service control device calls the user who has specified the connection to the incoming contracted party. Calling, the service execution control means of the service control device, a predetermined number entered by the calling user from the user terminal, Based on an arbitrary number selected by the service logic, a user to be connected is selected according to the connection determination condition registered by the terminating contractor, and for the switching device accommodating the terminal of the selected user, A method for selecting a user to connect to a specific called party, characterized by designating a connection to a called party specified by the user. 2. Guidance means for a registered user or a terminating subscriber, information collecting means for collecting registered user information input from a user terminal, in-network calling means for making and calling a registered user, various services In a communication network having an intelligent network structure composed of a plurality of switching devices, a service control device having service execution control means for executing logic, a database means for managing service execution conditions, registered user information, and guidance information, From the service execution condition registration terminal, the contractor can enter the service execution conditions such as the service number, the connection destination telephone number, the number of connection service starters, the number of connection users, and the connection determination condition.
Registered in the service execution condition management database means of the service control device, the user who wants to connect to the incoming contracted party can enter the service number and the own telephone number predetermined by a predetermined procedure from his / her user terminal. Registered in the registered user information management database means of the service control device, the service execution means of the service control device, the number of users registered in the registered user information management database means of the service control device, the number of connection service start people In response to the arrival, the special service for connecting to the incoming contracted party is started, and the in-network calling means of the service control device calls a user who has designated the connection to the incoming contracted party, Service execution control means of the apparatus, the calling user input a number entered from a user terminal, Based on an arbitrary number selected by a predetermined service logic, a user to be connected is selected according to the connection determination condition registered by the terminating contractor, and a switching device accommodating the terminal of the selected user is selected. A method for selecting a user to be connected to a specific called party, by instructing connection to a called party designated by the user. 3. Guidance means for a registered user or a called subscriber, information collecting means for collecting registered user information input from a user terminal, in-network calling means for calling and calling a registered user, various services In a communication network having an intelligent network structure composed of a plurality of switching devices, a service control device having service execution control means for executing logic, a database means for managing service execution conditions, registered user information, and guidance information, The contractor registers, from the service execution condition registration terminal, the service execution conditions, that is, the service number, the connection destination telephone number, the number of connected users, and the connection determination condition in the service execution condition management database means of the service control device. Users who wish to connect to the destination The service number and the own telephone number which are determined in advance by a predetermined procedure are registered in the registered user information management database means of the service control device, and the service execution means of the service control device determines the predetermined service number from the incoming contractor. In response to an incoming call to the service control apparatus by the received special number, a special service for connecting to the called party is activated, and the in-network calling means of the service control apparatus specifies the connection to the called party. Service execution control means of the service control device, based on a number entered by the calling user from the user terminal and an arbitrary number selected by a predetermined service logic, A switching device that selects a user to be connected according to the connection determination condition registered by the user, and accommodates the terminal of the selected user. Against, the connection user selection method to a specific destination, characterized by instructing the connection to the called contractor to which the user specified. 4. A call subscriber, a terminal for service execution condition registration, service number is a service execution condition, the destination telephone number, connection service start time, connection selection number, a connection number and connection judgment conditions, service 2. A service execution condition management database means of the control device, wherein the information is registered in a service execution condition management database means.
After activating the special service according to any one of the above-described items, the in-network calling means of the service control device calls the registered users for the selected number of connections, and the service execution control means of the service control device includes: from users who the call, select a connection number of persons by the method of claim 1, to the exchange apparatus which accommodates the terminal of the user who has the chosen, the incoming contractor in which the user specifies After the connection is completed, call the registered users who have not been called after the connection is completed, and repeat the call of the registered users for the number of selected connections and the selection and connection for the number of connected users from among them until there are no more registered users. A method for selecting a user to connect to a specific destination, which is characterized in that: The user wishing to connect to 5. A call subscriber previously specified called contractor in advance from their user terminals, according to a predetermined procedure, the incoming contractor for connection to the incoming contractor Determined service number, own phone number, and judgment information when deciding whether to connect.
The additional information that is registered in the service execution condition management database means service execution condition registration terminal or Rasa over bi <br/> scan controller, service execution control unit of the service control device, according to claim 1 to 3 After the special service has been started in response to any of the above, the additional information of the user registered in the registered user information management database means and the started special service
The user who matches the arbitrary number selected in
And connecting the user to a specific destination. Service execution control means wherein said service control unit to the switching device which accommodates the terminal of the selected user, called subscriber free call contract from a plurality of incoming contractors previously specified 6. The method according to claim 1, wherein connection is instructed first.