JP3379609B2 - Emergency call system - Google Patents

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an emergency call system such as 119, and in particular, it receives telephone number information of a telephone that has made an emergency call, and sets up the telephone location, name, etc. Regarding things to search for and report.

[0002]

119 in a conventional emergency call system
As a simple caller number search function, it is equipped with a receiver / transmitter unit having an MF decoder connected to a digital exchange having a caller ID transmission function, an input unit, a display unit, a printer, a receiver, etc. A reception command stand that obtains information and issues an appropriate command or performs an appropriate operation, a storage unit that temporarily stores a caller ID that is input from the digital exchange to a transmission / reception unit, a data search unit, and a program. ROM to store,
It is composed of a control unit for controlling each unit according to a program stored in the ROM, and an ID data file for storing the telephone installation place, name, etc. for the caller ID 11
There is a 9th caller simple search system. (Japanese Patent Application No. 6-16
8318) However, in the conventional technology, it is only a means of communication between the caller and the fire department headquarters, and it is necessary to quickly know the emergency state of the caller, and to notify the emergency contacts of relatives, friends, etc. nearby. Was not.

[0003]

SUMMARY OF THE INVENTION The present invention solves the above-mentioned problems and allows a caller to make an emergency call to a fire department headquarters or the like to quickly contact an emergency contact such as a relative or friend near the caller. The purpose is to provide an emergency call system that can make a call.

[0004]

SUMMARY OF THE INVENTION In order to solve the above-mentioned problems, the present invention detects the incoming call by connecting a digital exchange which is connected to a receiving / transmitting unit by a call from an emergency caller and the connection with the digital exchange. A call receiving / transmitting section for requesting a caller ID to a digital exchange, a receiving / transmitting section including an MF decoder for receiving the caller ID as an MF signal and converting the signal into a digital signal, and a telephone installation corresponding to the caller ID. When a data file that stores a place and name and a caller ID is received by the receiving and transmitting unit, the caller ID is stored, and the telephone installation place and the name are stored based on the caller ID. A control device that searches the data file and outputs the search result of the telephone installation location and name for the caller ID to the reception instruction stand, displays the search result, and calls by picking up the handset No line calls and stop Problem's the,
In an emergency notification system comprising a reception desk for issuing a command, a telephone number of an emergency contact associated with a caller ID is stored in the data file, and the control device is provided with a dial command function. Based on the dial command, the sending unit is provided with an automatic dial unit for automatically dialing the telephone number of the emergency contact, and by the reception instruction stand,
The telephone installation location for the caller ID, the name, and the telephone number of the relevant emergency contact are displayed, and the emergency state of the caller is automatically dialed to the emergency contact telephone number.
The control device is provided with a voice synthesizing unit for synthesizing the emergency contact information by voice to make contact.

[0005]

With the above construction, according to the emergency call system of the present invention, the caller makes an emergency dial such as 119 to change the telephone number (ID) of the telephone used by the caller to the digital exchange. Caller ID sending function of this, the fire prevention system receives this, and this caller ID
Based on the above, the data file to be installed in the fire department headquarters is searched, and the location of the telephone, the name of the telephone owner, the name and telephone number of the emergency contact such as the relative of the caller are displayed on the display unit and immediately. It is possible to know it and output it to a printer as needed, and automatically dial the telephone number of the emergency contact of the caller's relatives and the emergency contact information generated by voice synthesis is urgent. You have contacted the contact.

[0006]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An emergency call system according to the present invention will be described in detail below with reference to the drawings. FIG. 1 is a block diagram showing an embodiment of an emergency call system according to the present invention. In the figure, 1 is a telephone used by a caller, and 2 is a digital exchange, which has a caller ID sending function. Reference numeral 3 denotes a receiving / transmitting section, which includes a 119th incoming transmission section 31, an MF decoder 32, and an automatic dial section 33.
By dialing the 19th dial, the 119th incoming transmission section 31 receives and is activated through the digital exchange 2, requests the caller ID to the digital exchange 2, and receives the caller ID as an MF signal. The MF signal is converted into a digital signal by the MF decoder 32, input to the control device 5, and dialed from the automatic dial section 33 based on a dial command from the control device 5. Reference numeral 4 is a fire-fighting reception command desk, which is a handset 41 for talking with the caller
And a display unit 42 for displaying various data, an input unit 43 for input operation, a printer 44, and the like. Reference numeral 5 denotes the control device, which includes a storage unit 51, a ROM 52, and a control unit 5.
3, a data search unit 54, and a voice synthesis unit 55. Reference numeral 51 is the storage unit, which is the input caller ID.
Is temporarily stored. The ROM 52 stores the program. The control unit 53 controls each unit according to the program written in the ROM. A data search unit 54 searches the data file 6 based on the caller ID stored in the storage unit. Reference numeral 55 is the voice synthesizing unit that synthesizes voice to generate emergency contact information that informs the caller of the emergency state. Reference numeral 6 is the data file in which the fire department head office independently builds a database and stores a name corresponding to the caller ID, a telephone installation location, an emergency contact address such as a relative, and a telephone number.

The operation of the above arrangement will be described below. FIG. 2 is an operation flow for explaining the operation of the emergency call system according to the present invention. Caller 119 on phone 1
When the number is dialed (ST0), the digital exchange 2 sends an RBT (ringing tone) to the caller and activates the transmitting / receiving unit 3 of the fire station system (ST1). When the transmission / reception unit 3 is normally activated, the transmission / reception unit 3 sends the caller ID to the exchange 2.
(Telephone number) Send request (ST2). Upon receipt of the caller ID transmission request, the exchange 2 sets the caller ID to MF.
The signal is transmitted (ST3). I received by the transmitting / receiving unit 3
D is decoded by the MF decoder 32 and stored in the storage unit 51 as a digital signal.
The incoming call is displayed on (ST4). When the operator of the reception instruction board 4 picks up the receiver 41, the RBT to the caller is stopped and the call is transferred to the caller (ST5). At this time,
If the automatic search mode is not set (ST6), the process proceeds to the next ST7. The operator of the reception instruction board 4 presses the inquiry request button of the input unit 43 as needed (ST7).
As a result, the data retrieval unit 54 retrieves the data file 6 to obtain information such as telephone installation location and name, as well as names and telephone numbers of emergency contacts such as relatives, friends and doctors, and displays them on the display unit 42. (ST8). At this time, if the automatic search mode is set (ST6), the operator of the acceptance command stand 4 does not press the inquiry request button of the input unit 43 and receives the caller ID and stores it in the storage unit 51. Then, the data file 6 is automatically searched and the result is displayed on the display unit 42 (ST8). When the search for the necessary information is completed, for example, if the automatic notification mode is not set (ST9), the operator of the reception instruction board 4 can
Press the emergency call request button on the input unit 43 (ST1
As a result, the emergency contact telephone number is automatically dialed (ST11), and the emergency contact information generated by voice synthesis is reported (ST12). At this time, if the automatic notification mode is set (ST9), the operator of the acceptance command stand 4 automatically dials the emergency contact telephone number without pressing the emergency notification request button of the input unit 43 ( ST1
1), the emergency notification item generated by voice synthesis is reported (ST12). Further, the operator can press the print button of the input section 43 as necessary (ST13) to output the search result to the printer (ST14). If necessary, the operator presses the end button of the input unit 43 (ST15) to end the process.

[0008]

As described above, according to the emergency call system of the present invention, when the caller makes an emergency dial such as 119, the telephone number (ID) of the telephone used by the caller is digitally exchanged. The call is sent by the caller ID sending function of the, and the fire department system receives it. Based on this caller ID, the data file to be installed in the fire department headquarters is searched to find the location of the phone and the name of the phone owner. , The name and telephone number of the emergency contact person such as the caller's relatives can be displayed on the display unit to be immediately known, and can be output to a printer if necessary, and the caller's relatives can be output. Since the telephone number of the emergency contact such as etc. is automatically dialed and the emergency contact information generated by voice synthesis is contacted to the emergency contact, the caller makes an emergency call to the fire department headquarters and so on. Relatives, It is possible to provide an emergency notification system that can report quickly to people such as emergency contacts.

[Brief description of drawings]

FIG. 1 is a block diagram showing an embodiment of an emergency call system according to the present invention.

FIG. 2 is an operation flow for explaining the operation of the emergency call system according to the present invention.

FIG. 3 is a system block diagram showing a conventional emergency call system.

[Explanation of symbols]

1 Telephone used by the whistleblower 2 Digital exchange with caller ID transmission function 3 transmitter / receiver 31119 Called sender 32MF decoder 33 Automatic dial 4 reception desk 41 handset 42 display 43 input section 44 printer 5 control device 51 storage 52 ROM 53 control unit 54 Data Search Section 55 speech synthesizer 6 data files

Claims (3)

(57) [Claims] 1. A digital exchange that connects to a receiving / transmitting unit when a call is made from an emergency caller, and an incoming / outgoing unit that detects an incoming call by connecting to the digital exchange and requests a caller ID to the digital exchange. In the receiving and transmitting section, a receiving and transmitting section including an MF decoder that receives the caller ID as an MF signal and converts it into a digital signal, a telephone installation location corresponding to the calling party ID, a data file that stores a name, and the receiving and transmitting section When the caller ID is received, the caller ID is stored, the telephone installation place based on the caller ID, the data file in which the name is stored is searched, and the telephone installation place for the caller ID,
A control device for controlling to output the search result's name to accept the command system, which displays the search results, row a call with caller stops ringing tone by taking handset
In an emergency notification system including a reception desk for issuing a command, the telephone number of the emergency contact associated with the caller ID is stored in the data file, and the control device has a dial command function, The receiving / transmitting unit is provided with an automatic dialing unit for automatically dialing the telephone number of the emergency contact based on the dial command, and the reception instruction stand provides a telephone installation place for the caller ID and a related emergency. An emergency call system which displays a telephone number of a contact and automatically dials the emergency state of the caller to the telephone number of the emergency contact. 2. The caller ID comprises a telephone number owned by the caller, and the data file stores a telephone installation location and a name for the telephone number owned by the caller,
2. The emergency call system according to claim 1, wherein the names and telephone numbers of the caller's relatives, friends, and the emergency contact person of the attending physician are stored in the file. 3. The control device retrieves data stored in the data file based on a caller ID stored in the storage unit, and a storage unit that temporarily stores the caller ID received from the transmission / reception unit. A data retrieval unit for storing data, a ROM for storing a program, a control unit for controlling each unit according to the program, and a voice for synthesizing a voice indicating that the caller is in an emergency state for contacting by dialing the automatic dial unit. The emergency call system according to claim 2, wherein the emergency call system comprises a combining unit.