JP3477673B2 - Equipment ordering equipment - Google Patents

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a parts ordering device for a facility equipment for arranging delivery of maintenance parts when a worker finds a defective part when inspecting the equipment for maintenance and repair. .

[0002]

2. Description of the Related Art Buildings such as elevators, air conditioners, and air conditioning equipment are installed in buildings, and these equipments are greatly involved in the activities of people living in the building.
When a failure or malfunction occurs, it causes a great deal of trouble to users. Therefore, it is legally obligatory to regularly maintain and inspect these equipment. If a worker finds a deteriorated or defective part when performing maintenance / inspection of equipment in a customer building or performing repair work for an abnormality, write down the building name, the serial number of the equipment, and the location of the failure. Write it down and return to the sales office in charge. Then, using the parts list that lists the specifications of all parts of the equipment stored in the sales office or the product specification system built in the installed host computer, specify the part number of the desired part. Identify.

[0003] Next, after the parts specified by using the stock management system built in the host computer are searched to confirm that they are in stock, the necessary items are entered in the delivery request form for the desired parts. Request delivery of parts.
And when creating this issue request
The work date is retrieved from the work schedule built in the server system, and the delivery date is set so that the parts can be delivered by the next maintenance work date. The parts center that has received the delivery request arranges delivery and delivery of the part based on the contents of the ordered delivery request. The parts ordered in this way are delivered to the sales office under the jurisdiction of managing the equipment or the customer building where the equipment is installed.

[0004]

In the above-mentioned prior art, when it becomes necessary to replace a part, the worker once returns to the sales office to arrange a parts list or product specification system in order to arrange a new part. It is necessary to check the part number of the relevant part by using it, and it is also necessary to fill out the necessary items on the delivery request form and issue a slip, which requires a lot of time and labor. It was Furthermore, when the parts replacement work is urgently needed, a different system for inventory confirmation must be used, and therefore, the system to be used must be selected according to the degree of urgency. .

The present invention has been made in order to solve the above problems in the prior art, and it is appropriate to arrange maintenance parts when replacing defective parts of facility equipment with almost no burden on workers. It is an object of the present invention to provide a parts ordering device for facility equipment that can be surely and quickly performed at a certain time.

[0006]

In order to solve the above-mentioned problems, the present invention stores a specific code for specifying a maintenance part of equipment installed in each of a plurality of customer buildings, together with information characterizing the maintenance part. Component information storage means,
Parts inventory information storage means for storing inventory information of a parts depository for centrally storing various maintenance parts, and maintenance / repair
When the maintenance parts are found to be defective when the equipment is inspected for, the equipment information specifying the equipment having the defective parts and the building where the equipment is installed are identified. wherein from a portable terminal apparatus and the unique information and the mounting portion of the defective component information is inputted by the operator, the unique information and the mounting portion of the information of the defective part of the device information input to the mobile terminal device and buildings a specific code search means maintenance component information storage means to search for a specific code maintenance parts stored, the work schedule Symbol憶means for storing the work schedule of the worker, the maintenance part the specific code search means has searched the parts inventory information and stock checking means to check for stock of the maintenance component storage means searches the inventory information stored as a result of the stock survey unit is examined according to a specific code,
When the stock of the maintenance parts were closed, according to the work schedule of the workers the work schedule storage means for storing, the goods issue delivery of maintenance parts to replace the defective parts, the next of equipment having the defective parts It is provided before the maintenance work date and has a delivery arrangement means for arranging delivery of the maintenance parts in the parts storage.

[0007]

BEST MODE FOR CARRYING OUT THE INVENTION A specific example of the present invention will now be described in detail with reference to the drawings. FIG. 1 is a block diagram showing the configuration of a specific example of the present invention. In this figure, 1 is a customer building in which an elevator 2 with a maintenance contract is installed, 3 is a mobile terminal device carried by a worker WR during maintenance work of the elevator 2, 4 is a sales office 4 in charge.
The parts ordering device installed at 0, 5 and 6 are the clients and servers that make up the parts ordering device 4, and 7,
8 and 9 are parts ordering devices 4 via communication lines CN, respectively.
Is a host computer that is connected to, and stores a large amount of various information, a parts center that stores various parts of the elevator 2, and a distribution center that delivers ordered parts from the parts center 8 to the ordering office 40.

In the portable terminal device 3, 31 is a control unit for controlling the entire portable terminal device 3, and 32 is the portable terminal device 3.
Input / output unit that controls input to the mobile terminal device 3 or output from the mobile terminal device 3, 33 is a storage unit that stores input information to the mobile terminal device 3, 34 is a communication unit that manages communication with the client 5, and further, inside the client 5. In the figure, 51 is a communication unit that controls communication with the mobile terminal device 3, 52 is a control unit that controls the entire client 5, and 53 is a server 6, a host computer 7, a parts center 8 and a distribution center 9 via a communication line CN. The communication department that controls the communication of
1 is a maintenance parts search system for searching a part number of a maintenance part, 62 is a work planning system for creating a maintenance work schedule of the elevator 2, 63 is for managing emergency parts stored in the sales office 40 On-site material system,
64 is a maintenance parts database that stores all data related to the parts used in the maintenance parts search system 61,
Reference numeral 65 is a work plan database that stores all data of scheduled maintenance work dates for the elevator 2 created by the work planning system 62, and 66 is an emergency part that stores all inventory information of emergency parts stored at the sales office 40. An inventory database 67 is a communication unit that controls communication with the client 5.

In the host computer 7, 71 is a communication section that controls communication with the client 5, the parts center 8 and the distribution center 9, 72 is a product specification system that manages product specification information of the elevator 2, and 73 is the elevator 2 Inventory management system for managing inventory information of various parts of the product, 74 is a product specification chart database used in the product specification system 72, 75 is an inventory master database used in the inventory management system 73, and the parts center 8
In the figure, 80 is a parts center device that performs processing related to the delivery of parts, 81 is a communication unit that controls communication with the client 5, the host computer 7, and the distribution center 9, and 82.
Is a control unit for controlling the entire parts center device 80, 83 is an input / output unit for inputting / outputting information of the parts center device 80, 84 is various storage parts of the elevator 2 stored in the parts center 8, and delivery 90 in center 9
Is a delivery center device for performing processing related to delivery of parts, 9
1 is a communication unit that controls communication with the client 5, the host computer 7, and the parts center 8, 92 is a control unit that controls the entire distribution center device 90, and 93 is an input / output for inputting / outputting information of the distribution center device 90. It is a department.

Next, the operation of this specific example will be described. Figure 2
3 and 4 are flowcharts of parts ordering / delivery processing. The operation of ordering / delivery processing of elevator parts will be described with reference to FIG. First, the worker WR who has been dispatched from the sales office 40 to the customer building 1 at the time of regular inspection and request from the customer performs maintenance / maintenance work for the elevator 2. When the operator WR finds a faulty part that needs to be replaced during the inspection and maintenance process of the elevator 2, the worker WR operates the input / output unit 32 of the portable terminal device 3 brought to the site to operate the elevator 2 concerned. The data of the serial number, the faulty part to be replaced and the urgency of parts replacement are input (S1). FIG. 4 is an explanatory diagram showing a component replacement data input screen displayed on a display unit (not shown) of the mobile terminal device 3. In this example, the serial number # of the elevator 2 is “T1234567”, the failure part is “door motor”, and the emergency level is “B”. The degree of urgency is ranked as "A" if it should be replaced immediately and "B" if it should be replaced at the next maintenance work. The information of component replacement input to the mobile terminal device 3 is stored in the storage unit 33.

When all the parts replacement information is stored in the storage unit 33, the control unit 31 of the mobile terminal device 3 issues a command to the communication unit 34 to cause the parts ordering device 4 installed in the sales office 40 to communicate with the parts ordering device 4. Initiate wireless communication between. When the wireless communication with the mobile terminal device 3 is started, the control unit 52 of the client 5 activates the network agent NA. The network agent NA has a function of being able to operate autonomously, and issues a command to the control unit 31 of the mobile terminal device 3 via the communication unit 51 to display information on all parts replacement stored in the storage unit 33. Read out (S2). The read information on the component replacement is fetched via the communication unit 51 and stored in the memory (S3).

Next, the network agent NA issues a command to the maintenance parts search system 61 of the server 6 via the communication line CN based on the obtained parts replacement information, and the maintenance parts search system is searched by an appropriate search means. 61
The corresponding parts number is searched from the maintenance parts database 64 managed by the company and is specified as "H9876543" (S4). Then, next, a command is issued to the product specification system 72 of the host computer 7 through the communication line CN, and the part number of the corresponding maintenance part is "H9" according to the product specification chart database 74 managed by the command.
876543 ”is confirmed (S5).
Next, moving to FIG. 3, the network agent NA checks the urgency of component replacement of the maintenance component and determines whether the component replacement is urgent (S6).

In this example, the determination result is negative, so a command is issued to the inventory management system 73 of the host computer 7 via the communication line CN, and the inventory master database 75 determines whether or not the maintenance parts are in stock. Yes (S7). If the determination result is correct, a command is issued to the work planning system 62 of the server 6 via the communication line CN, and the work planning database 65 searches for the next scheduled maintenance work date of the elevator 2 in which the failure location exists. (S8). When the next scheduled maintenance work date can be retrieved, the delivery date of the maintenance parts is set to an appropriate date before the scheduled maintenance work date. Next, the network agent NA issues a command to the parts center device 80 of the parts center 8 via the communication line CN in accordance with the already acquired parts number of the corresponding maintenance parts, and requests the parts center device 80 to issue the maintenance parts (S).
9).

In response to this command, the control unit 82 of the parts center unit 80 controls the input / output unit 83 to issue a delivery slip in which the delivery date of the maintenance part is entered. According to this delivery slip, the storage component 84 of the maintenance component concerned is taken out. next,
A command is issued to the distribution center device 90 of the distribution center 9 via the communication line CN to request the distribution of the storage parts 84 (S10). As a result, the control unit 92 of the delivery center device 90 controls the input / output unit 93 to issue the delivery slip of the storage component 84. The delivery center 9 arranges for the storage parts 84 to be picked up from the parts center 8 according to the delivery slip, and the storage parts 84 are delivered to the customer building 1 on the next scheduled maintenance work day of the elevator 2.

If the result of the judgment in step S6 is yes, that is, the degree of urgency is "A", in which the parts replacement is urgent.
If it is, the command is issued to the on-site material system 63 of the server 6 via the communication line CN, and the emergency parts inventory database 66 managed by the command is searched for the inventory of the maintenance parts concerned (S11). ). Then, it is judged whether or not the emergency parts are in stock (S12). If the judgment result is correct, the sales office 40 has the emergency parts in stock. Therefore, the procedure proceeds to step S10 and the communication line CN is used. Then, a command is issued to the delivery center device 90 of the delivery center 9, and the control unit 92 controls the input / output unit 93 to issue the delivery slip of the storage part. As a result, the relevant storage parts are
From 0 to the customer building 1.

If the result of the judgment is negative in the judgment processing of step S12, that is, if there is no emergency parts in stock, the other parts of the sales office are identified by the emergency parts inventory database of the server of another sales office not shown. It is determined whether or not the emergency parts are in stock (S13). In this way, the above-described processing is repeated until the inventory of the emergency parts is found at another business office. Further, in the determination process of step S7, if the determination result is negative, that is, if there is no inventory of the maintenance component in the inventory master database 75, the network agent NA restarts wireless communication and the control unit 31 of the mobile terminal device 3. To issue a command to the display section (not shown) that the necessary maintenance parts are out of stock (S14). Looking at the display, the worker WR recognizes that the necessary maintenance parts are not in stock, and informs the material department of this fact and requests the purchase of the maintenance parts.

As described above, in this specific example, the network agent NA automatically collects the information necessary for the delivery and delivery of the necessary maintenance parts, arranges the delivery of the maintenance parts to the parts center 8 and the delivery center 9. Since the delivery arrangement is automatically performed, it is possible to save the labor required for the worker WR to issue and deliver the necessary maintenance parts, and to obtain the maintenance parts quickly and reliably. Further, it is possible to reduce inventory costs by shortening the inventory period, reduce parts arrangement work by digitizing arrangement work, and improve the efficiency of overall maintenance work. Although the parts ordering device 4 is composed of the client 5 and the server 6 in this specific example, it may be composed of only the client, and its installation place may be the same place as the host computer or in the parts center.

[0018]

As described above, according to the present invention, the device information for identifying the equipment including the defective parts, the unique information of the building in which the equipment is installed, and the attachment site of the defective part. And the specific code of the maintenance part stored in the maintenance part information storage means, and the part inventory information storage means stores the specific code of the maintenance part searched by the specific code search means. The inventory inspection means for searching the stock information of the maintenance parts to check whether the maintenance parts are in stock, and when the inventory inspection means checks that the maintenance parts are in stock, Since it has the delivery arrangement means for arranging the delivery, it is possible to arrange the maintenance parts when exchanging the defective parts of the equipment with certainty and speed, with almost no burden on the worker.

According to the present invention, the worker maintains the equipment information for identifying the equipment having the defective parts, the unique information of the building in which the equipment is installed, and the information of the installation site of the defective parts. · When the equipment was inspected for repair, it was found that the part was defective, and the worker operated the terminal device to carry it, so that it was transmitted from the terminal device through the communication means. Therefore, maintenance parts can be arranged more quickly.

According to the present invention, according to the work schedule of the worker stored in the work schedule storage means, the delivery date of the delivery of the maintenance parts for replacing the defective parts is from the next maintenance work day of the equipment having the defective parts. Since it is set before, the maintenance parts can be surely obtained on the next maintenance work day.

According to the present invention, when the maintenance parts are urgently needed, the inventory information stored in the specific parts inventory information storage means according to the specific code of the maintenance parts retrieved by the specific code retrieval means is displayed. Search to check if the maintenance parts are in stock, and as a result, when the maintenance parts are in stock, issue a delivery instruction to deliver the maintenance parts stored in the specified parts storage to a predetermined location. Because I chose
Emergency maintenance parts can be quickly obtained.

According to the present invention, when the inventory checking means finds that the maintenance parts are out of stock, the information about the absence of the maintenance parts is transmitted to the terminal device. Since the necessary maintenance parts can be promptly ordered from the materials department, it is possible to prevent the inconvenience that the maintenance parts cannot be obtained in time for the next maintenance work day.

[Brief description of drawings]

FIG. 1 is a block diagram showing the configuration of a specific example of the present invention.

[Fig. 2] Flow chart of parts ordering / delivery processing

FIG. 3 is a flowchart of the parts ordering / delivery process following FIG.

FIG. 4 is an explanatory diagram showing a component replacement data input screen displayed on the display unit of the mobile terminal device.

[Explanation of symbols]

1 Customer building 2 elevators 3 Mobile terminal devices 4 Parts ordering device 5 clients 6 servers 7 Host computer 8 Parts Center 9 distribution centers 31, 52, 82, 92 control unit 32, 83, 93 Input / output section 34, 51, 53, 67, 71, 81, 91 Communication unit 33 storage 40 sales offices 61 Maintenance parts search system 62 work planning system 63 On-site material system 64 maintenance parts database 65 work plan database 66 Emergency parts inventory database 72 Product Specification System 73 Inventory management system 74 Product Specification Chart Database 75 Inventory Master Database 84 Storage parts NA Network Agent

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Claims (3)

(57) [Claims] 1. A and maintenance component information storage means for the specific code stored together with the information characterizing the maintenance component for identifying the service component of each the installed equipment to a plurality of customer buildings, various of the maintenance parts intensively Parts inventory information storage means that stores the inventory information of the parts storage to be stored, maintenance and
The maintenance parts when the equipment is inspected for repair.
When it is found that the equipment is defective, the equipment information that identifies the equipment that has the defective component, the unique information of the building in which this equipment is installed, and the information of the installation site of the defective component are used. a portable terminal device which is entered by personnel, maintenance parts the maintenance component information storage means stores the unique information and the mounting portion of the information of the defective part of the device information input to the mobile terminal device and buildings A specific code search means for searching for a specific code and a work schedule record for storing the work schedule of the worker
And憶means, and inventory tracking means said parts inventory information storage means in accordance with a specific code of the maintenance component that certain code search means has searched that searches the inventory information stored check for stock of the maintenance parts, a result of the stock survey means is examined, when the stock of the maintenance parts were closed, the work premixed
According to the work schedule of workers constant memory hand stage is stored, the outgoing delivery of maintenance parts to replace the defective parts, and set before the next maintenance date of equipment having the defective parts, the parts A parts ordering device for facility equipment, comprising a shipping arrangement means for arranging shipping of the maintenance parts in a storage location. 2. A specific unit for storing only limited maintenance parts.
Specific component inventory information storage means for storing inventory information of the product storage and the specific component inventory information according to the specific code of the maintenance component retrieved by the specific code retrieval means when the maintenance component is urgently needed. Specific inventory surveying means for searching the inventory information stored in the storage means to check whether the maintenance parts are in stock, and the result when the specific inventory surveying means finds that the maintenance parts are in stock. 2. The parts ordering device for facility equipment according to claim 1, further comprising delivery instruction means for issuing a delivery instruction for delivering the maintenance parts stored in a specific parts storage to a predetermined location. 3. The maintenance section as a result of the stock survey means checking.
2. The parts ordering apparatus for facility equipment according to claim 1, further comprising a parts-free information output means for transmitting information indicating that there is no maintenance parts to the portable terminal device when there is no stock of the goods .