JP3522679B2 - Vehicle maintenance system and vehicle maintenance method - Google Patents
Vehicle maintenance system and vehicle maintenance methodInfo
- Publication number
- JP3522679B2 JP3522679B2 JP2000320029A JP2000320029A JP3522679B2 JP 3522679 B2 JP3522679 B2 JP 3522679B2 JP 2000320029 A JP2000320029 A JP 2000320029A JP 2000320029 A JP2000320029 A JP 2000320029A JP 3522679 B2 JP3522679 B2 JP 3522679B2
- Authority
- JP
- Japan
- Prior art keywords
- inspection
- vehicle
- maintenance
- host computer
- result
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Fee Related
Links
- 238000012423 maintenance Methods 0.000 title claims description 178
- 238000000034 method Methods 0.000 title claims description 36
- 238000007689 inspection Methods 0.000 claims description 203
- 238000004140 cleaning Methods 0.000 claims description 4
- XLYOFNOQVPJJNP-UHFFFAOYSA-N water Substances O XLYOFNOQVPJJNP-UHFFFAOYSA-N 0.000 claims description 4
- 241000287463 Phalacrocorax Species 0.000 claims 1
- 238000010586 diagram Methods 0.000 description 23
- 238000012790 confirmation Methods 0.000 description 4
- 238000012545 processing Methods 0.000 description 3
- 230000006870 function Effects 0.000 description 2
- 241000406668 Loxodonta cyclotis Species 0.000 description 1
- 230000002159 abnormal effect Effects 0.000 description 1
- 238000004378 air conditioning Methods 0.000 description 1
- 230000037237 body shape Effects 0.000 description 1
- 238000004891 communication Methods 0.000 description 1
- 239000000470 constituent Substances 0.000 description 1
- 230000002950 deficient Effects 0.000 description 1
- 238000012217 deletion Methods 0.000 description 1
- 230000037430 deletion Effects 0.000 description 1
- 230000006866 deterioration Effects 0.000 description 1
- 238000006073 displacement reaction Methods 0.000 description 1
- 239000000446 fuel Substances 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 230000003287 optical effect Effects 0.000 description 1
- 239000000843 powder Substances 0.000 description 1
- 238000007789 sealing Methods 0.000 description 1
Landscapes
- Vehicle Cleaning, Maintenance, Repair, Refitting, And Outriggers (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Description
【0001】[0001]
【発明の属する技術分野】本発明は車両整備システム及
び車両整備方法に関し、例えば車検整備や定期点検時に
整備内容の確認等を行うシステムに関するものである。BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a vehicle servicing system and a vehicle servicing method, and more particularly to a system for confirming maintenance content during vehicle inspection maintenance and regular inspection.
【0002】[0002]
【従来の技術】自動車の運用には車検整備や定期点検が
不可欠である。このような整備は多くの場合、自動車デ
ィーラーや整備工場にて行われているが、ユーザーは自
動車の専門家ではないため修理の範囲や程度を的確に依
頼することは難しい。2. Description of the Related Art Vehicle inspections and regular inspections are indispensable for the operation of automobiles. In many cases, such maintenance is carried out at an automobile dealer or a maintenance shop, but it is difficult for the user to accurately request the scope and degree of repair because the user is not an automobile expert.
【0003】例えば、車検整備を依頼する場合、法定の
内容をクリアする最低水準から、新車同様にまで整備す
る水準まで何段階もの整備水準がある。For example, when requesting vehicle inspection maintenance, there are several levels of maintenance levels, from the minimum level that clears the statutory content to the level at which new vehicles are maintained.
【0004】当然、費用も整備水準に応じて変わるが、
ユーザーとしては、「最低水準の整備に抑えて欲しい」
とか「入念に整備をして欲しい」というような概略的な依
頼をすることができるに過ぎないのが実情である。Of course, the cost also depends on the maintenance level,
As a user, "I want you to keep it at the minimum level of maintenance."
In fact, it is only possible to make a general request such as "I want you to carefully maintain it."
【0005】そこで自動車ディーラーや整備工場は、こ
の概略的な依頼に基づいて大雑把な予算をユーザーに伝
え、整備を行った後に交換や調整等で実際にかかった費
用をユーザーに請求していた。Therefore, an automobile dealer or a maintenance shop informs the user of a rough budget based on this rough request, and charges the user for the actual cost for replacement or adjustment after performing maintenance.
【0006】[0006]
【発明が解決しようとする課題】しかしながら、このよ
うな概略的な依頼に基づいて整備を行うと、整備する側
とユーザー側との間で、整備内容に対する認識の違いが
生じる可能性があった。However, when the maintenance is performed based on such a rough request, there is a possibility that the maintenance side and the user side may have different recognition of the maintenance content. .
【0007】例えばブレーキパッドは、規定値より1m
mでも多く残っていれば車検を通る。これに対し整備側
は、直ぐに交換が必要になるようであれば、交換を推奨
するが、あまり車を使用しないユーザーであれば、わず
かでも残っているのなら交換の必要を感じないことがあ
る。For example, the brake pad is 1 m from the specified value.
If there are many m left, pass the vehicle inspection. On the other hand, the maintenance side recommends replacement if immediate replacement is required, but users who do not use the car often may not feel the need for replacement if there are few remaining. .
【0008】このため整備開始後に、不都合が見つかっ
た場合には、ユーザーに電話連絡等して修理を行うか否
かの確認をすることも行われているが、そのたび毎に確
認をしていたのでは、作業効率が悪くなる。For this reason, when inconvenience is found after the start of servicing, it is also attempted to contact the user by telephone or the like to confirm whether or not repair is to be carried out, but each time it is confirmed. If so, work efficiency will deteriorate.
【0009】また、修理を行うことを確認してから交換
部品等の手配を行うことになるので、整備期間が冗長と
なり易い。Further, since replacement parts and the like are arranged after confirming that repair is to be performed, the maintenance period tends to be redundant.
【0010】更に、車検整備では、各陸運事務所が指定
する用紙(整備記録簿)に点検事項を記録する必要があ
るが、この整備記録簿の項目は、点検部位毎に並んでい
るものではなく、点検作業や整備記録簿の記入に手間が
かかっていた。Further, in the vehicle inspection maintenance, it is necessary to record the inspection items on a sheet (maintenance record book) designated by each land transportation office, but the items of the maintenance record book are not arranged for each inspection site. In addition, it took a lot of time to check and fill out the maintenance record book.
【0011】また、従来は、整備の受け付け→伝票の作
成→点検→整備→記録簿の記入→請求、といった各工程
において書類が人手によって作成されており、受け付け
から整備料金を請求するまでの期間(以下単に整備期間
と称する)が長くなっていた。Further, conventionally, documents are manually created in each process of acceptance of maintenance → preparation of slips → inspection → maintenance → entry of record → billing, and the period from acceptance to billing of the maintenance fee. (Hereinafter referred to simply as the maintenance period) was getting longer.
【0012】そこで本発明は、斯かる実情に鑑み、任意
の順で点検作業を行なうことを可能として作業効率を向
上させた車両整備システム及び車両整備方法の提供を目
的としている。In view of such circumstances, it is an object of the present invention to provide a vehicle maintenance system and a vehicle maintenance method capable of performing inspection work in any order and improving work efficiency.
【0013】また、ユーザー立会いのもとで受入検査を
行い、修理内容を確定してから整備作業を行なうことに
より、修理内容に係るトラブルの防止や整備期間の短縮
を図ることが可能な車両整備システム及び車両整備方法
の提供を目的としている。[0013] Further, by carrying out an acceptance inspection in the presence of the user, fixing the repair content, and then performing the maintenance work, it is possible to prevent troubles relating to the repair content and shorten the maintenance period. The purpose is to provide a system and a vehicle maintenance method.
【0014】[0014]
【課題を解決するための手段】本発明の車両整備システ
ム及び車両整備方法は、上記課題を解決するために下記
の構成をとるものである。The vehicle maintenance system and the vehicle maintenance method of the present invention have the following configurations in order to solve the above-mentioned problems.
【0015】〔1〕ホストコンピュータと受付端末と点検用端末とからなる
車両整備システムであって、前記ホストコンピュータ
が、
車両の点検項目を記憶した第一記憶手段と、点検項
目についての詳細説明を前記点検用端末に表示させる詳
細表示手段と、前記受付端末及び点検用端末から入力さ
れた点検結果を記憶する第二記憶手段と、前記第二記憶
手段を参照して点検結果を出力する出力手段とを備え、
前記受付端末が、問診を行った際の問診情報を点検結果
として前記ホストコンピュータの第二記憶手段に入力す
る手段を備え、前記点検用端末が前記ホストコンピュー
タの第一記憶手段を参照して点検項目を表示する表示手
段と、前記点検項目について点検対象車両の点検結果を
前記ホストコンピュータの第二記憶手段に入力する入力
手段とを備えることを特徴とする車両整備システム。[1] Consists of a host computer, a reception terminal, and an inspection terminal
A vehicle maintenance system, the host computer
But a first storage means for storing inspection items of a vehicle, a display makes more <br/> fine display means to the inspection terminal detail description of the Inspect item is inputted from the reception terminal and the inspection terminal a second storage means for storing inspection results, and output means for outputting a reference to the inspection result of the second storage means,
The reception terminal checks the interview information at the time of the interview
Input to the second storage means of the host computer as
The inspection terminal is the host computer.
Display hand that displays the inspection item with reference to the first storage means
And the inspection result of the vehicle to be inspected for the above-mentioned inspection items
Input to be input to the second storage means of the host computer
Vehicle maintenance system characterized by comprising a means.
【0016】[0016]
【0017】[0017]
【0018】〔2〕
前記点検用端末の表示手段が点検を行う順に点検項目を
表示することを特徴とする〔1〕に記載の車両整備シス
テム。[ 2 ] The vehicle maintenance system according to [1 ], wherein the display means of the inspection terminal displays the inspection items in the order in which the inspection is performed.
【0019】〔3〕
前記点検結果が、点検良好、交換、調整、清掃、省略、
分解、修理、締付、給油、給水、該当無し、タイヤの溝
の深さ、ブレーキパッドの厚さ、ブレーキライニングの
厚さ、総走行距離の少なくとも一つであることを特徴と
する〔1〕又は〔2〕に記載の車両整備システム。[0019] [3] The inspection result is inspected good exchange, adjustment, cleaning, omitted,
Disassemble, repair, tightening, oil, water, no corresponding, of the tire grooves depth, the thickness of the brake pad, characterized in that it is a one thickness of the brake lining, even without less of the total travel distance [ 1] or the vehicle maintenance system according to [2] .
【0020】[0020]
【0021】[0021]
【0022】〔4〕前記受付端末が車両情報を前記ホストコンピュータの第
三記憶手段に入力し、
前記出力手段が前記第二記憶手段
の点検結果と第三記憶手段の車両情報を参照して整備指
示書及び/又は整備記録簿を出力することを特徴とする
〔1〕から〔3〕の何れかに記載の車両整備システム。[ 4 ] The reception terminal sends vehicle information to the host computer
Type on the three storage means, said output means and outputting the inspection result and maintenance instructions with reference to the vehicle information of the third storage means and / or maintenance records of the second SL 憶 means [ 1] to the vehicle maintenance system according to any one of [ 3 ].
【0023】〔5〕
前記点検結果に応じた対象車両の整備結果を前記第二記
録手段に入力する整備用端末を備え、前記ホストコンピ
ュータの出力手段が前記第二記録手段の点検結果と整備
結果に基づいて整備記録簿を出力することを特徴とする
〔1〕から〔3〕の何れかに記載の車両整備システム。[ 5 ] The host computer is provided with a maintenance terminal for inputting the maintenance result of the target vehicle according to the inspection result into the second recording means.
The vehicle maintenance system according to any one of [1] to [ 3 ], characterized in that the output means of the computer outputs a maintenance record book based on the inspection result and the maintenance result of the second recording means.
【0024】〔6〕前記ホストコンピュータが、
前記点検結果に基づいて整
備料金を算出する整備料金算出手段を備えたことを特徴
とする〔1〕から〔5〕の何れかに記載の車両整備シス
テム。[6] The vehicle maintenance system according to any one of [1] to [ 5 ], characterized in that the host computer includes maintenance fee calculation means for calculating a maintenance fee based on the inspection result. .
【0025】〔7〕前記ホストコンピュータが、
前記整備結果に基づいて整
備料金を算出する整備料金算出手段を備えたことを特徴
とする〔5〕に記載の車両整備システム。[ 7 ] The vehicle maintenance system according to [ 5 ], wherein the host computer includes a maintenance fee calculation means for calculating a maintenance fee based on the maintenance result.
【0026】〔8〕前記ホストコンピュータが、
前記整備料金算出手段で算
出された整備料金に基づいて請求書を出力する請求手段
を備えたことを特徴とする〔6〕又は〔7〕の何れかに
記載の車両整備システム。[ 8 ] The host computer further comprises a billing unit for outputting a bill based on the maintenance fee calculated by the maintenance fee calculating unit. [6] or [7] Vehicle maintenance system described in.
【0027】〔9〕前記ホストコンピュータが、
前記対象車両に関する車両
情報として、登録番号、車両番号、車台番号、検査証情
報、ユーザー名、ユーザーの連絡先、点検日の少なくと
も一つを記憶する第三記憶手段を備えたことを特徴とす
る〔1〕から〔8〕の何れかに記載の車両整備システ
ム。[ 9 ] The host computer stores at least one of a registration number, a vehicle number, a chassis number, inspection certificate information, a user name, a user's contact information, and an inspection date as vehicle information on the target vehicle. The vehicle maintenance system according to any one of [1] to [ 8 ], which is provided with three storage means.
【0028】〔10〕前記ホストコンピュータが、
前記第二記憶手段の点検結
果と前記第三記憶手段の車両情報とに基づいて、次回の
点検時期を算出し、前記点検時期の所定期間前に前記ユ
ーザーに次回の点検を案内する電子メールを送信する案
内手段を備えたことを特徴とする〔9〕に記載の車両整
備システム。[ 10 ] The host computer calculates the next inspection time on the basis of the inspection result of the second storage means and the vehicle information of the third storage means, and the next inspection time is calculated a predetermined period before the inspection time. The vehicle maintenance system according to [ 9 ], characterized in that the vehicle maintenance system is provided with an internal means for transmitting an e-mail for informing the user of the next inspection.
【0029】〔11〕ホストコンピュータと受付端末と点検用端末とからなる
車両整備システムによって行われる車両整備方法であっ
て、車両の点検項目を記憶した第一記憶手段を備える前
記ホストコンピュータが、点
検項目についての詳細説明
を前記点検用端末に表示させるステップと、前記受付端
末及び点検用端末から入力された点検対象車両の点検結
果を第二記憶手段に記憶するステップと、前記第二記憶
手段を参照して点検結果を出力手段により出力するステ
ップを行い、前記受付端末が、問診を行った際の問診情
報を点検結果として前記ホストコンピュータの第二記憶
手段に入力するステップを行い、前記点検用端末が、前
記ホストコンピュータの第一記憶手段を参照して点検項
目を表示するステップと、前記点検項目について点検対
象車両の点検結果を前記ホストコンピュータの第二記憶
手段に入力するステップとを行うことを特徴とする車両
整備方法。[ 11 ] Consists of a host computer, a reception terminal, and an inspection terminal
A vehicle maintenance method performed by the vehicle maintenance system.
The first storage means for storing the inspection items of the vehicle
The step of causing the host computer to display a detailed explanation of inspection items on the inspection terminal, and the reception terminal
Powder and comprising the steps of: storing the inspection result of the inspection target vehicle inputted from the inspection terminal into the second storage means performs a step of outputting by the output device inspection result by referring to said second storage means, said reception terminal However, the interview information at the time of the interview
The second memory of the host computer as the inspection result
Perform the step of inputting to the means, the inspection terminal is
Check items with reference to the first storage means of the host computer
The step of displaying the eyes and the inspection
The result of inspection of the elephant vehicle is stored in the second storage of the host computer
And a step of inputting into the means .
【0030】〔12〕
前記点検を行う際、前記表示手段に点検を行う順に点検
項目を表示することを特徴とする〔11〕に記載の車両
整備方法。[ 12 ] The vehicle maintenance method according to [ 11 ], characterized in that, when the inspection is performed, inspection items are displayed on the display means in the order in which the inspection is performed.
【0031】〔13〕
前記点検結果が、点検良好、交換、調整、清掃、省略、
分解、修理、締付、給油、給水、該当無し、タイヤの溝
の深さ、ブレーキパッドの厚さ、ブレーキライニングの
厚さ、総走行距離の少なくとも一つであることを特徴と
する〔11〕又は〔12〕の何れかに記載の車両整備方
法。[ 13 ] The inspection result indicates that the inspection is good, replacement, adjustment, cleaning, omission,
Disassemble, repair, tightening, oil, water, no corresponding, of the tire grooves depth, the thickness of the brake pad, characterized in that it is a one thickness of the brake lining, even without less of the total travel distance [ 11 ] or the vehicle maintenance method according to any one of [ 12 ].
【0032】[0032]
【0033】[0033]
【0034】〔14〕前記受付端末が車両情報を前記ホストコンピュータの第
三記憶手段に入力するステップと、
前記出力手段が前記
第二記憶手段の点検結果と前記第三記憶手段の車両情報
を参照して整備指示書及び/又は整備記録簿を出力する
ステップを含むことを特徴とする〔11〕から〔13〕
の何れか1項に記載の車両整備方法。[14] The reception terminal transmits the vehicle information to the host computer of the host computer.
Three inputting the storage means, by referring to maintenance instructions and / or maintenance records the inspection result and the vehicle information <br/> of said third storage means of the output means the second Symbol 憶 means output [ 11 ] to [ 13 ]
The vehicle maintenance method according to any one of 1.
【0035】〔15〕
前記車両整備システムが、整備用端末を備え、前記整備
用端末が前記点検結果に応じた対象車両の整備結果を前
記第二記憶手段に入力するステップと、前記出力手段が
前記第二記録手段の点検結果と整備結果に基づいて整備
記録簿を出力するステップと、を含むことを特徴とする
〔11〕から〔14〕の何れか1項に記載の車両整備方
法。[15] The vehicle maintenance system includes a maintenance terminal,
A step of use the terminal to input a maintenance result of the target vehicle in accordance with the inspection result to said second SL 憶 means, said output means outputs the maintenance records on the basis of the inspection result and maintenance results of the second recording means The vehicle maintenance method according to any one of [ 11 ] to [ 14 ].
【0036】〔16〕前記ホストコンピュータが、
前記点検結果に基づいて整
備料金を算出するステップを行うことを特徴とする〔1
1〕から〔15〕の何れかに記載の車両整備方法。[ 16 ] The host computer performs a step of calculating a maintenance fee based on the inspection result [ 1]
1 ] The vehicle maintenance method according to any one of [ 15 ].
【0037】〔17〕前記ホストコンピュータが、
前記整備結果に基づいて整
備料金を算出するステップを行うことを特徴とする〔1
5〕に記載の車両整備方法。[ 17 ] The host computer performs a step of calculating a maintenance charge based on the maintenance result [ 1]
5 ] The vehicle maintenance method described in [ 4 ].
【0038】〔18〕前記ホストコンピュータが、
前記整備料金算出手段で算
出された整備料金に基づいて請求書を出力するステップ
を行うことを特徴とする請求項〔16〕又は〔17〕の
何れかに記載の車両整備方法。[ 18 ] The host computer performs a step of outputting an invoice based on the maintenance fee calculated by the maintenance fee calculating means, according to any one of [ 16 ] and [ 17 ]. Vehicle maintenance method described in.
【0039】〔19〕前記ホストコンピュータが、
前記対象車両に関する車両
情報として、登録番号、車両番号、車台番号、検査証情
報、ユーザー名、ユーザーの連絡先、点検日の少なくと
も一つを前記ホストコンピュータに備えられた第三記憶
手段に記憶するステップを行うことを特徴とする〔1
1〕から〔18〕の何れかに記載の車両整備方法。[ 19 ] The host computer stores at least one of the registration number, vehicle number, chassis number, inspection certificate information, user name, user contact information, and inspection date as the vehicle information related to the target vehicle. and performing the step of storing in a third storage means provided in [1
1 ] The vehicle maintenance method according to any one of [ 18 ].
【0040】〔20〕前記ホストコンピュータが、
前記第二記憶手段の点検結
果と前記第三記憶手段の車両情報とに基づいて次回の点
検時期を算出し、前記点検時期の所定期間前に前記ユー
ザーに次回の点検を案内する電子メールを送信すること
を特徴とする〔19〕に記載の車両整備方法。[ 20 ] The host computer calculates the next inspection time on the basis of the inspection result of the second storage means and the vehicle information of the third storage means, and the user determines the next inspection time before a predetermined period. The vehicle maintenance method according to [ 19 ], characterized in that an e-mail for guiding the next inspection is transmitted to .
【0041】本発明において、以上の各構成要素は、可
能な限り組み合わせることができる。In the present invention, each of the above constituent elements can be combined as much as possible.
【0042】[0042]
【発明の実施の形態】以下、本発明の車両整備システム
の実施形態を図1〜図22に基づいて具体的に説明す
る。BEST MODE FOR CARRYING OUT THE INVENTION An embodiment of a vehicle maintenance system of the present invention will be specifically described below with reference to FIGS.
【0043】〈実施形態1〉図1は、本システムのハー
ドウェア構成を示しており、指定工場内の事務室25に
備えられたホストコンピュータ1や、車両の受け入れ時
の情報を入力する受付端末2、点検項目の表示及びや点
検結果の入力を行なう点検用端末3、待合室に設けら
れ、指定整備記録簿等を出力するプリンター4等からな
っている。<Embodiment 1> FIG. 1 shows the hardware configuration of the present system, and includes a host computer 1 provided in an office 25 in a designated factory and a reception terminal for inputting information when a vehicle is received. 2. An inspection terminal 3 for displaying inspection items and inputting inspection results, a printer 4 provided in a waiting room for outputting designated maintenance records, and the like.
【0044】ホストコンピュータ1は、ハードディスク
(固体磁気記憶装置)10や、CPU(中央演算処理装
置)、メモリ、入出力装置等を備えている。このハード
ディスク10内には、車両の点検項目を記憶した項目デ
ータベース(第一記憶手段)11や、点検結果を記憶す
る点検結果データベース12、車両情報を記憶する車両
情報データベース13が構築されている。なお、本例で
はこれら3つのデータベース11,12,13を一つの
ハードディスク10内に設けたが、これに限らずぞれぞ
れ独立の記憶装置に記憶させても良い。また、該ハード
ディスク10には、オペレーティングシステムやアプリ
ケーションソフト等も記憶され、これらソフトに基づい
たCPU等の処理により整備料金算出手段14や詳細表
示手段15、請求手段16の機能を実現している。The host computer 1 includes a hard disk (solid-state magnetic storage device) 10, a CPU (central processing unit), a memory, an input / output device, and the like. In this hard disk 10, an item database (first storage means) 11 storing inspection items of the vehicle, an inspection result database 12 storing inspection results, and a vehicle information database 13 storing vehicle information are constructed. In this example, these three databases 11, 12, and 13 are provided in one hard disk 10, but the present invention is not limited to this, and each may be stored in an independent storage device. The hard disk 10 also stores an operating system, application software, and the like, and the functions of the maintenance fee calculation unit 14, the detailed display unit 15, and the billing unit 16 are realized by the processing of the CPU and the like based on these software.
【0045】整備料金算出手段14は、部品価格や、部
品の取り付けや修理にかかる工賃等をデータとして有
し、部品を交換や修理した場合の整備料金を算出する。The maintenance charge calculating means 14 has data such as the price of parts and the labor cost for installing and repairing the parts, and calculates the maintenance charge for replacing or repairing the parts.
【0046】部品の詳細な説明や、修理方法等をデータ
として有し、ユーザー6に対して部品の詳しい説明や種
々の修理パターンを提供する。The detailed description of the parts, the repair method and the like are stored as data, and the user 6 is provided with a detailed description of the parts and various repair patterns.
【0047】受付端末2は、車両の受け入れ時に車両情
報データベース13に対して車両情報を入力する。点検
用端末3は、前記項目データベース11を参照して点検
項目を表示する表示手段と、点検結果を入力する入力手
段とを兼用している。これらの受付端末2と点検用端末
3は、LAN等の通信回線を介してホストコンピュータ
1と接続している。The reception terminal 2 inputs vehicle information to the vehicle information database 13 when receiving a vehicle. The inspection terminal 3 also serves as a display unit for displaying the inspection item with reference to the item database 11 and an input unit for inputting the inspection result. The reception terminal 2 and the inspection terminal 3 are connected to the host computer 1 via a communication line such as a LAN.
【0048】プリンタ4は、ホストコンピュータ1に対
してプリンタポート(パラレルポート)を介して接続さ
れており、指定整備記録簿や請求書などを出力してい
る。The printer 4 is connected to the host computer 1 via a printer port (parallel port), and outputs a designated maintenance record book and a bill.
【0049】図2は、本システムを導入した指定工場の
見取り図、図3は該工場において車検を行なう方法の説
明図である。FIG. 2 is a sketch of a designated factory to which the present system is introduced, and FIG. 3 is an explanatory view of a method of conducting vehicle inspection in the factory.
【0050】先ずユーザー6は、受付21で車検を依頼
し、車両情報を伝えて入庫の手続きを行う(ステップS
1、以下単にS1のように省略する)。First, the user 6 requests a vehicle inspection at the reception 21, conveys vehicle information, and carries out a warehousing procedure (step S).
1, hereinafter omitted simply as S1).
【0051】このとき車両情報としては、登録番号、車
両番号、車台番号、車種名、検査証情報、ユーザー名、
ユーザーの連絡先(住所又は居所、電話番号、メールアト゛レス
等)、点検日等を受付端末2から入力している。なお、
検査証情報とは、自動車検査証、抹消登録証明書又は自
動車検査証返納証明書の記載事項であり、自動車の種
別、用途、自家用・事業用の別、車体の形状、車名、形
式、乗車定員、最大積載量、車両重量、車両総重量、原
動機の形式、長さ、幅、高さ、総排気量、定格出力、燃
料の種類、形式指定番号、種別区分番号、初度登録年
月、初度検査年月等である。At this time, the vehicle information includes registration number, vehicle number, chassis number, vehicle type name, inspection certificate information, user name,
The user's contact information (address or whereabouts, telephone number, mail address, etc.), inspection date, etc. are entered from the reception terminal 2. In addition,
The inspection certificate information is the items described in the vehicle inspection certificate, the deletion registration certificate, or the vehicle inspection certificate return certificate, and the type of vehicle, application, personal / business use, body shape, vehicle name, format, boarding Capacity, maximum load capacity, vehicle weight, total vehicle weight, type of motor, length, width, height, total displacement, rated output, fuel type, type designation number, type classification number, initial registration date, initial The inspection date, etc.
【0052】図4は、この車両情報を端末2から入力す
る際の入力画面の例を示している。同図の如く、ユーザ
ー氏名(顧客名称)、登録番号、車種名、年式、連絡先
電話番号が表示され、これらの情報が、プレート番号
(登録番号)をキーワードとして記憶されている。FIG. 4 shows an example of an input screen for inputting this vehicle information from the terminal 2. As shown in the figure, the user name (customer name), registration number, vehicle type name, year model, and contact telephone number are displayed, and these pieces of information are stored using the plate number (registration number) as a keyword.
【0053】図5は、入庫手続き完了直後の入力情報を
示しており、車両情報の他、車検に伴い基本的に必要な
作業内容と、この料金が整備料金算出手段14により算
出され、表示されている。FIG. 5 shows the input information immediately after the completion of the warehousing procedure. In addition to the vehicle information, the work contents basically required for the vehicle inspection and this charge are calculated and displayed by the maintenance charge calculating means 14. ing.
【0054】また、入庫時確認事項として問診を行ない
(S2)、ユーザー6は、「異音がする」「エンジンの
かかりが悪い」等の問題点や、先月オイルフィルターを
交換した等、最近の整備状況を予め伝えておく。本例で
は、「エアコンの効きが悪い」と伝えた。なお、この問
診情報は、点検結果として点検結果データベース12に
記憶される。In addition, an inquiry is made as a confirmation item at the time of entering the warehouse (S2), and the user 6 has some problems such as "abnormal noise" and "the engine is not running well", and the oil filter was replaced last month. Inform the maintenance status in advance. In this example, it is reported that "air conditioning is ineffective." The inquiry information is stored in the inspection result database 12 as the inspection result.
【0055】次に、車両を点検場所22に移動し、点検
用端末3に点検項目を表示し(S3)、ユーザー6の立
会いのもとで点検を行なう(S4)。Next, the vehicle is moved to the inspection place 22, the inspection items are displayed on the inspection terminal 3 (S3), and the inspection is performed in the presence of the user 6 (S4).
【0056】この点検項目は点検個所毎に表示されてお
り、図6では運転席廻りの点検項目を表示している。This inspection item is displayed for each inspection point, and in FIG. 6, the inspection items around the driver's seat are displayed.
【0057】点検の結果、良好な項目には、各項目の先
頭にあるチェック欄aにチェック「レ」を付ける。な
お、本例では、デフォルトの状態で各項目にチェックが
ついているので、点検結果が良好な項目は、そのままと
し、交換や調整が必要な項目は、この項目を選択して作
業を入力する(S5)。As a result of the inspection, if the item is good, the check box a at the beginning of each item is checked. In this example, since each item is checked in the default state, the item with a good inspection result is left as it is, and for the item that needs replacement or adjustment, select this item and input the work ( S5).
【0058】本例では、ストップランプのバルブが切れ
ていたので、「ヘッドランプ、ストップランプ、ウイン
カランプ等の点灯、汚れ、損傷」の項目を選択し、図7
の如く作業・部品の選択ウインドウを表示させ、交換を
選択した。In this example, since the bulb of the stop lamp was cut off, the item "lighting, dirt, and damage of head lamp, stop lamp, blinker lamp, etc." was selected, and as shown in FIG.
The work / part selection window was displayed as shown, and replacement was selected.
【0059】該交換が選択されると整備料金算出手段1
4の部品データに基づいて交換作業のリストが図8の如
く一覧表示され、作業を選択すると部品欄bに部品名
称、数量、単価が表示されるので、必要な数量を入力す
ると、明細欄cに選択された作業内容と部品が表示さ
れ、工賃と部品代が算出される。図9は、ストップラン
プバルブの交換を選択した場合を示している。When the replacement is selected, the maintenance fee calculation means 1
A list of replacement works is displayed as shown in FIG. 8 based on the parts data of No. 4, and when the work is selected, the parts name, quantity, and unit price are displayed in the parts column b. The work content and parts selected are displayed, and the wage and parts cost are calculated. FIG. 9 shows a case where the replacement of the stop lamp bulb is selected.
【0060】作業の選択が終了し、「確定」を選択する
と、図10の如くコメントの入力ダイアログが表示され
るので、コメントを入力(図ではデフォルト値の交換ま
まとした)し、確定を選択する。When the selection of the work is completed and "confirm" is selected, a comment input dialog is displayed as shown in FIG. 10, so the comment is input (the default value is exchanged in the figure) and the confirmation is selected. To do.
【0061】図11は、該確定後の画面であり、「スト
ップランプ・・等の・・損傷」の項目の作業欄に交換と
表示され、金額欄に工賃と部品代が表示されている。FIG. 11 is a screen after the confirmation, in which "replacement ... etc .... Damage" is displayed in the work column of "Replacement", and the amount column shows wages and parts charges.
【0062】また、エアコンの効き具合についても、問
診時のユーザーからの要望に基づいて点検する。The effectiveness of the air conditioner is also checked based on the request from the user at the time of the interview.
【0063】点検の結果、クーラーガスの劣化と、わず
かな不足が認められた。As a result of the inspection, deterioration of the cooler gas and a slight shortage were recognized.
【0064】点検員はユーザー6に、先ずエアコンの修
理をしなくても車検には合格する旨を説明し、修理を行
うか否か確認する。The inspector explains to the user 6 that the vehicle inspection will be passed without first repairing the air conditioner, and confirms whether or not to repair.
【0065】修理を行う場合、ホストコンピュータ1の
詳細表示手段15により、点検用端末3にエアコン修理
についての詳細な説明を表示し、ユーザー6に説明す
る。In the case of repairing, the detailed display means 15 of the host computer 1 displays a detailed explanation of the air conditioner repair on the inspection terminal 3 and explains it to the user 6.
【0066】また、エアコンを完全に新品に交換する場
合や、エアコンガス及び配管のシーリング等を交換する
場合、クーラーガスをリサイクルする場合等、複数の修
理パターンが考えられる場合には、これらも端末3に表
示してユーザー6に提示する。When a plurality of repair patterns are conceivable, such as when the air conditioner is completely replaced with a new one, when the air conditioner gas and the sealing of the pipes are replaced, when the cooler gas is recycled, etc. Display on 3 and show to User 6.
【0067】この結果、クーラーガスをリサイクルし、
不足分を充填することとした。図12は、このエアコン
修理選択後の表示画面である。As a result, the cooler gas is recycled,
It was decided to fill the shortfall. FIG. 12 is a display screen after the air conditioner repair is selected.
【0068】運転席での点検が終了した場合には、F6
キーを押して点検結果を確定し、点検結果データベース
12に点検結果を記憶している(S6)。この点検結果
の記憶は、本例のように点検箇所ごとに行うものに限ら
ず、項目毎や全ての点検が終了したときに一括して行っ
ても良い。When the inspection at the driver's seat is completed, F6
The key is pressed to confirm the inspection result, and the inspection result is stored in the inspection result database 12 (S6). The storage of the inspection result is not limited to the storage for each inspection point as in this example, but may be stored collectively for each item or when all inspections are completed.
【0069】そして次の点検箇所(エンジン)に移行
し、同様に点検を行う。Then, the process moves to the next inspection location (engine) and the same inspection is performed.
【0070】全ての点検が終了したら、車両5は車検ラ
イン13に移動させ、ユーザー6は待合室24で作業内
容についての最終確認を行う。When all the inspections have been completed, the vehicle 5 is moved to the vehicle inspection line 13 and the user 6 makes a final confirmation of the work content in the waiting room 24.
【0071】図2に示すように、待合室24では工場側
の係員7が、上記点検結果データベース12に記憶され
ている点検結果に基づきプリンター(出力手段)4から
指定整備記録簿(図13,図14)と、見積書(図1
5)を出力してユーザー6に作業内容を最終的に確認す
る。As shown in FIG. 2, the attendant 7 on the factory side in the waiting room 24 designates the designated maintenance record book (FIG. 13, FIG. 13) from the printer (output means) 4 based on the inspection result stored in the inspection result database 12. 14) and a quote (Fig. 1
5) is output and the user 6 finally confirms the work content.
【0072】ユーザー6が、作業内容を承諾した場合
に、指定記録簿を車検ラインの整備士に渡し、車両5の
整備を開始する。(S8)
本例では、整備の指示書と指定整備記録簿とを兼用して
おり、車両情報データベース13を参照し、指定整備記
録簿の使用者名、住所、検査証情報、総走行距離、点検
日の情報を印字し、点検結果データベース12を参照し
て作業指示等の点検結果を印字している。When the user 6 accepts the work content, the designated record book is given to the mechanic of the vehicle inspection line to start the maintenance of the vehicle 5. (S8) In this example, the instruction manual for maintenance is also used as the designated maintenance record book, and the vehicle information database 13 is referred to, and the user name, address, inspection certificate information, total mileage of the designated maintenance record book, The inspection date information is printed, and the inspection result database 12 is referenced to print the inspection results such as work instructions.
【0073】ここで、点検OKの場合は、□にチェック
「レ」を印字し、不具合個所の場合は、□内には印字せ
ず横に指示内容を印字する。また、エアコンなど車検項
目外の事項は、その他の欄に印字する。Here, if the inspection is OK, a check mark "" is printed in □, and in the case of a defective portion, the instruction content is printed horizontally instead of being printed in □. Items other than vehicle inspection items such as air conditioners will be printed in the other columns.
【0074】そして指定整備記録簿を受け取った整備士
は、この指示に従って整備作業を行ない作業が済んだら
□欄に作業記号(図13左上参照)を手書きする。Then, the mechanic receiving the designated maintenance record book carries out the maintenance work according to this instruction, and when the work is completed, writes the work symbol (see the upper left of FIG. 13) in the box □.
【0075】また、制動力、光軸位置、光度、CO濃
度、HC濃度等の検査数値を記入して指定整備記録簿を
完成させる。Further, the inspection data such as the braking force, the optical axis position, the luminous intensity, the CO concentration and the HC concentration are entered to complete the designated maintenance record book.
【0076】該整備の完了をホストコンピュータ1に通
知すると、請求手段16の機能により、点検結果データ
ベース12を参照し、整備料金算出手段14で算出した
料金に基づいて請求書を出力する(S9)。図16は該
請求書の出力例である。When the host computer 1 is notified of the completion of the maintenance, the function of the billing means 16 refers to the inspection result database 12 and outputs a bill based on the charge calculated by the maintenance charge calculating means 14 (S9). . FIG. 16 is an output example of the bill.
【0077】係員7は、完成した指定整備記録簿をユー
ザー6に提示して整備内容を説明し、請求書の通り請求
する。The clerk 7 presents the completed designated maintenance record book to the user 6, explains the maintenance contents, and makes a request according to the bill.
【0078】該料金の精算後、車両5をユーザー6に引
渡し、出庫する(S10)。After the payment of the charge, the vehicle 5 is delivered to the user 6 and is taken out (S10).
【0079】以上のように本実施形態によれば、受入検
査により、整備内容をユーザーに納得してもらったうえ
で、整備を行なうので、整備側とユーザーとの間で修理
内容に対する認識の違いが生じることがない。As described above, according to this embodiment, since the maintenance is performed after the user is satisfied with the maintenance content by the acceptance inspection, the maintenance side and the user have different recognition of the repair content. Does not occur.
【0080】また、受入検査時に入力したデータを指定
記録簿や請求書のデータとしても用いることができるの
で、書類作成作業の省力化、迅速化が図れる。Further, since the data input at the time of the acceptance inspection can be used as the data of the designated record book or the bill, the labor and speed of the document preparation work can be achieved.
【0081】更に、作業項目を実際の作業個所毎に分
け、順番に表示し、これに従って点検を行なうことによ
り、点検作業の効率が向上した。Furthermore, the efficiency of the inspection work is improved by dividing the work items for each actual work place, displaying them in order, and performing the inspections accordingly.
【0082】〈実施形態2〉図17は本実施形態の概略
構成を示す図である。本実施形態は、前述の実施形態と
比べて車検ライン整備用端末8を設けた点が異なってい
る。なお、前述の実施形態と同一の要素には同符号を付
すなどして再度の説明を省略している。<Second Embodiment> FIG. 17 is a view showing the schematic arrangement of the present embodiment. The present embodiment is different from the above-described embodiments in that a vehicle inspection line maintenance terminal 8 is provided. Note that the same elements as those in the above-described embodiment are denoted by the same reference numerals, and the description thereof is omitted.
【0083】本例では、受入検査までを前述の実施形態
と同様に行うが、指示書は印刷せずに整備用端末8に指
示を表示させて整備を行なう。図18は、この指示画面
の表示例である。In this example, the procedure up to the acceptance inspection is performed in the same manner as in the above-described embodiment, but the instruction sheet is not printed but the instruction is displayed on the maintenance terminal 8 to perform the maintenance. FIG. 18 is a display example of this instruction screen.
【0084】該指示画面の指示欄dに表示された整備事
項に従って整備を行ない、整備終了後、作業記号を入力
する。また、検査機器等による検査の結果についても各
欄へ入力する。Maintenance is performed according to the maintenance items displayed in the instruction field d of the instruction screen, and after the maintenance is completed, the work symbol is input. Also, enter the results of the inspection by the inspection equipment, etc. in each column.
【0085】これらの入力情報は、点検結果データベー
ス12に記録され、整備完了後に該データベース12に
記憶された点検結果と整備結果に基づいて指定整備記録
簿を出力する。These input information are recorded in the inspection result database 12, and after the completion of the maintenance, the designated maintenance record book is output based on the inspection result and the maintenance result stored in the database 12.
【0086】これによれば、指定整備記録簿の受け渡し
が少なくなり、更なる効率化が図れる。According to this, the delivery of the designated maintenance record book is reduced, and the efficiency can be further improved.
【0087】〈実施形態3〉図19は、本実施形態の概
略構成図である。なお、前述の実施形態と同一の要素に
は同符号を付すなどして再度の説明を省略している。<Third Embodiment> FIG. 19 is a schematic block diagram of the present embodiment. Note that the same elements as those in the above-described embodiment are denoted by the same reference numerals, and the description thereof is omitted.
【0088】本例では、整備料金算出手段14が部品の
使用限界についての情報も有しており、端末2が、該使
用限界の情報や検査証情報、総走行距離、問診情報など
に基づき、整備料金算出手段14の部品情報を参照し、
使用限度を超えている部品、限度に近い部品があれば、
当該部品の交換を提案する。In this example, the maintenance charge calculating means 14 also has information on the usage limit of the parts, and the terminal 2 determines, based on the usage limit information, inspection certificate information, total mileage, inquiry information, etc. Referring to the parts information of the maintenance charge calculation means 14,
If there are parts that exceed the usage limit or parts that are close to the limit,
Suggest replacement of the part.
【0089】図20は提案書のフォーム例であり、当該
部品を交換した場合の料金を整備料金算出手段14で算
出して出力する。また、後日、改めてこの整備を行なっ
た場合の料金を合わせて示し、今回の点検と同時に整備
を行なった場合のメリットを明示するようにしても良
い。FIG. 20 is an example of a form of the proposal, in which the maintenance fee calculation means 14 calculates and outputs the fee when the parts are replaced. In addition, at a later date, the charges for this maintenance may be shown together, and the merits of performing the maintenance at the same time as this inspection may be clearly indicated.
【0090】また、案内手段17は、ホストコンピュー
タ1のハードディスクに記憶されたアプリケーションソ
フトに基づくCPU等の処理により、前記点検結果と車
両情報から次回の点検時期を算出し、該点検時期の所定
期間前にユーザー6に点検時期を案内する手段である。Further, the guide means 17 calculates the next inspection time from the inspection result and the vehicle information by the processing of the CPU based on the application software stored in the hard disk of the host computer 1 and calculates the next inspection time, and the predetermined time period of the inspection time. This is a means for informing the user 6 of the inspection time before.
【0091】例えば総走行距離と登録年月から月当たり
の走行距離を求め、点検結果データベース12に記憶し
たブレーキライニング、ブレーキパッドの厚さ、タイヤ
の溝深さ、その他各部品の交換日から、使用限界となる
時期を算出し、この時期から所定期間、例えば2週間か
ら1ヶ月程度前に、ユーザー6の連絡先に電話、FA
X、電子メール、郵送等で連絡する。For example, from the total mileage and the mileage per month from the registration date, the brake lining stored in the inspection result database 12, the thickness of the brake pads, the groove depth of the tire, and the date of replacement of other parts Calculate the time when the usage limit will be reached, and call the user 6's contact information by phone or FA within a predetermined period, for example, 2 weeks to 1 month before this time.
Contact by X, e-mail, mail, etc.
【0092】図21は、点検時にオイルフィルターを交
換したユーザー6が出庫後、使用限界、例えば走行距離
が1万kmに達する時期に郵送する案内書である。ま
た、図22は、点検時に計測したタイヤの溝深さと、ユ
ーザー6が月当たりに走行すると思われる走行距離から
タイヤの使用限界を算出し、この所定期間前に郵送する
案内書である。FIG. 21 is a guide that the user 6 who has replaced the oil filter at the time of inspection sends by mail after leaving the warehouse at the time when the usage limit, for example, the mileage reaches 10,000 km. Further, FIG. 22 is a guidebook for calculating the tire usage limit from the tire groove depth measured at the time of inspection and the mileage that the user 6 is supposed to travel per month, and mailing it before this predetermined period.
【0093】このように点検結果や整備結果、車両情報
等から、使用限界を算出し、ユーザーに整備を提案する
ことで、整備側としては商機が拡大する。また、ユーザ
ー側としては、点検時期を徒過してしまうことがなくな
り、車両の故障等を防止できる。As described above, by calculating the usage limit from the inspection result, the maintenance result, the vehicle information, etc. and suggesting the maintenance to the user, the opportunity for maintenance is expanded. In addition, the user does not miss the inspection time, and it is possible to prevent a vehicle failure or the like.
【0094】尚、本発明の車両整備システム及び車両整
備方法は、上述の図示例にのみ限定されるものではな
く、本発明の要旨を逸脱しない範囲内において種々変更
を加え得ることは勿論である。The vehicle maintenance system and the vehicle maintenance method of the present invention are not limited to the above-mentioned illustrated examples, and various modifications can be made without departing from the scope of the present invention. .
【0095】上記実施形態では、車検について示したが
本発明は、通常の整備や定期点検などにおいても同様に
適用できる。In the above-described embodiment, the vehicle inspection is shown, but the present invention can be similarly applied to normal maintenance and regular inspection.
【0096】[0096]
【発明の効果】以上、説明したように本発明によれば、
任意の順で点検作業を行なうことを可能として作業効率
を向上させた車両整備システム及び車両整備方法を提供
できる。As described above, according to the present invention,
It is possible to provide a vehicle maintenance system and a vehicle maintenance method capable of performing inspection work in any order and improving work efficiency.
【0097】また、ユーザー立会いのもとで受入検査を
行い、修理内容を確定してから整備作業を行なうことに
より、修理内容に係るトラブルの防止や整備期間の短縮
を図ることが可能な車両整備システム及び車両整備方法
を提供することができる。In addition, a vehicle maintenance is possible in which the acceptance inspection is conducted in the presence of the user, the repair contents are confirmed, and then the maintenance work is performed, whereby troubles related to the repair contents can be prevented and the maintenance period can be shortened. A system and a vehicle maintenance method can be provided.
【図1】 本発明に係る車両整備システムの概略構成図FIG. 1 is a schematic configuration diagram of a vehicle maintenance system according to the present invention.
【図2】 本発明を適用した指定工場の説明図FIG. 2 is an explanatory diagram of a designated factory to which the present invention is applied.
【図3】 本発明に係る車両整備方法の説明図FIG. 3 is an explanatory diagram of a vehicle maintenance method according to the present invention.
【図4】 車両情報入力画面の説明図FIG. 4 is an explanatory diagram of a vehicle information input screen
【図5】 本発明に係る画面表示の説明図FIG. 5 is an explanatory diagram of a screen display according to the present invention.
【図6】 本発明に係る画面表示の説明図FIG. 6 is an explanatory diagram of a screen display according to the present invention.
【図7】 本発明に係る画面表示の説明図FIG. 7 is an explanatory diagram of a screen display according to the present invention.
【図8】 本発明に係る画面表示の説明図FIG. 8 is an explanatory diagram of a screen display according to the present invention.
【図9】 本発明に係る画面表示の説明図FIG. 9 is an explanatory diagram of a screen display according to the present invention.
【図10】 本発明に係る画面表示の説明図FIG. 10 is an explanatory diagram of a screen display according to the present invention.
【図11】 本発明に係る画面表示の説明図FIG. 11 is an explanatory diagram of a screen display according to the present invention.
【図12】 本発明に係る画面表示の説明図FIG. 12 is an explanatory diagram of a screen display according to the present invention.
【図13】 指定整備記録簿の説明図[Figure 13] Explanatory diagram of designated maintenance record book
【図14】 指定整備記録簿の説明図[Figure 14] Explanatory diagram of designated maintenance record book
【図15】 実施形態1における見積書の説明図FIG. 15 is an explanatory diagram of an estimate sheet according to the first embodiment.
【図16】 実施形態1における請求書の説明図FIG. 16 is an explanatory diagram of a bill according to the first embodiment.
【図17】 本発明における実施形態2の概略構成図FIG. 17 is a schematic configuration diagram of a second embodiment according to the present invention.
【図18】 実施形態2における指示画面の説明図FIG. 18 is an explanatory diagram of an instruction screen according to the second embodiment.
【図19】 本発明における実施形態3の概略構成図FIG. 19 is a schematic configuration diagram of a third embodiment of the present invention.
【図20】 実施形態3における提案書の説明図FIG. 20 is an explanatory diagram of a proposal document according to the third embodiment.
【図21】 実施形態3における案内書の説明図FIG. 21 is an explanatory diagram of a guidebook according to the third embodiment.
【図22】 実施形態3における案内書の説明図FIG. 22 is an explanatory diagram of a guidebook according to the third embodiment.
1 ホストコンピュータ 2 受付端末 3 点検用端末 4 プリンター 5 車両 6 ユーザー 7 係員 8 整備用端末 10 ハードディスク 11 項目データベース(第一記憶手段) 12 点検結果データベース(第二記憶手段) 13 車両情報データベース(第三記憶手段) 14 整備料金算出手段 15 詳細表示手段 16 請求手段 17 案内手段 22 点検場所 23 車検ライン 24 待合室 1 Host computer 2 reception terminals 3 Inspection terminal 4 printer 5 vehicles 6 users 7 staff 8 Maintenance terminals 10 hard disk 11 item database (first storage means) 12 Inspection result database (second storage means) 13 Vehicle information database (third storage means) 14 Maintenance fee calculation means 15 Detailed display means 16 Claiming means 17 Guide means 22 Inspection place 23 Vehicle inspection line 24 waiting room
───────────────────────────────────────────────────── フロントページの続き (58)調査した分野(Int.Cl.7,DB名) B60S 5/00 - 5/06 G06F 17/60 ─────────────────────────────────────────────────── ─── Continuation of the front page (58) Fields surveyed (Int.Cl. 7 , DB name) B60S 5/00-5/06 G06F 17/60
Claims (20)
末とからなる車両整備システムであって、 前記ホストコンピュータが、 車両の点検項目を記憶した第一記憶手段と、点 検項目についての詳細説明を前記点検用端末に表示さ
せる詳細表示手段と、 前記受付端末及び点検用端末から入力された点検結果を
記憶する第二記憶手段と、 前記第二記憶手段を参照して点検結果を出力する出力手
段とを備え、 前記受付端末が、問診を行った際の問診情報を点検結果として前記ホスト
コンピュータの第二記憶手段に入力する手段を備え、 前記点検用端末が、 前記ホストコンピュータの第一記憶手段を参照して点検
項目を表示する表示手段と、 前記点検項目について点検対象車両の点検結果を前記ホ
ストコンピュータの第二記憶手段に入力する入力手段 と
を備えることを特徴とする車両整備システム。1. A host computer, a reception terminal, and an inspection end.
A vehicle service system consisting end Prefecture, the host computer, first storage means and, of displaying a detailed description of the Inspect item to the inspection terminal storing the inspection items of the vehicle
With a detailed display means for a second storage means for storing the reception terminal and inspection is input from the inspection terminal result, and output means for outputting the inspection result by referring to said second storage means, said reception The terminal uses the inquiry information from the host as the inspection result
The inspection terminal is equipped with means for inputting to the second storage means of the computer, and the inspection terminal refers to the first storage means of the host computer to perform inspection.
Display means for displaying the items and the inspection result of the inspection target vehicle for the inspection items
A vehicle maintenance system , comprising: input means for inputting to a second storage means of the storage computer .
に点検項目を表示することを特徴とする請求項1に記載
の車両整備システム。2. The vehicle maintenance system according to claim 1, wherein the display means of the inspection terminal displays the inspection items in the order in which the inspection is performed.
清掃、省略、分解、修理、締付、給油、給水、該当無
し、タイヤの溝の深さ、ブレーキパッドの厚さ、ブレー
キライニングの厚さ、総走行距離の少なくとも一つであ
ることを特徴とする請求項1又は2に記載の車両整備シ
ステム。Wherein the inspection result is inspected good exchange, adjustment,
Cleaning, omitted, disassemble, repair, tightening, oil, water, no corresponding, groove depth of the tire, the thickness of the brake pad, the thickness of the brake lining, one der even without less of total distance
Vehicle maintenance system according to claim 1 or 2, characterized in that that.
ピュータの第三記憶手段に入力し、 前記出力手段が前記第二記憶手段の点検結果と第三記憶
手段の車両情報を参照して整備指示書及び/又は整備記
録簿を出力することを特徴とする請求項1から3の何れ
かに記載の車両整備システム。 4. The reception terminal transmits vehicle information to the host computer.
Input to the third storing means of computer, inspection results and the third memory of the output means the second SL 憶 means
Vehicle maintenance system according to any one of claims 1 to 3, and outputs the vehicle information by referring to the maintenance instructions and / or maintenance records means.
を前記第二記憶手段に入力する整備用端末を備え、 前記ホストコンピュータの出力手段が前記第二記憶手段
の点検結果と整備結果に基づいて整備記録簿を出力する
ことを特徴とする請求項1から3の何れかに記載の車両
整備システム。5. comprising a maintenance terminal for inputting the development result of the target vehicle in accordance with the inspection result to said second SL 憶 means, the inspection result and maintenance of the output unit of the host computer is the second SL 憶 means The vehicle maintenance system according to any one of claims 1 to 3 , wherein a maintenance record book is output based on the result.
出手段を備えたことを特徴とする請求項1から5の何れ
かに記載の車両整備システム。Wherein said host computer, vehicle maintenance system according to any one of claims 1 to 5, characterized in that with a maintenance fee calculation means for calculating a maintenance fee on the basis of the inspection result.
出手段を備えたことを特徴とする請求項5に記載の車両
整備システム。7. The vehicle maintenance system according to claim 5 , wherein the host computer includes maintenance fee calculation means for calculating a maintenance fee based on the maintenance result.
請求書を出力する請求手段を備えたことを特徴とする請
求項6又は7に記載の車両整備システム。 8. The host computer based on the maintenance fee calculated by the maintenance fee calculating means.
The vehicle maintenance system according to claim 6 or 7 , further comprising a billing unit that outputs a bill.
番号、車台番号、検査証情報、ユーザー名、ユーザーの
連絡先、点検日の少なくとも一つを記憶する第三記憶手
段を備えたことを特徴とする請求項1から8の何れかに
記載の車両整備システム。9. The host computer stores at least one of a registration number, a vehicle number, a chassis number, an inspection certificate information, a user name, a user's contact information, and an inspection date as the vehicle information on the target vehicle. vehicle maintenance system according to any one of claims 1 to 8, characterized in that it comprises a storage means.
情報とに基づいて、次回の点検時期を算出し、前記点検
時期の所定期間前に前記ユーザーに次回の点検を案内す
る電子メールを送信する案内手段を備えたことを特徴と
する請求項9に記載の車両整備システム。 10. The host computer calculates the next inspection time based on the inspection result of the second storage means and the vehicle information of the third storage means, and the user determines a predetermined period before the inspection time. The vehicle maintenance system according to claim 9, further comprising guide means for transmitting an e-mail for guiding the next inspection.
端末とからなる車両整備システムによって行われる車両
整備方法であって、 車両の点検項目を記憶した第一記憶手段を備える前記ホ
ストコンピュータが、 点 検項目についての詳細説明を前記点検用端末に表示さ
せるステップと、 前記受付端末及び点検用端末から入力された点検結果を
第二記憶手段に記憶するステップと、 前記第二記憶手段を参照して点検結果を出力手段により
出力するステップとを行い、前記受付端末が、 問診を行った際の問診情報を点検結果として前記ホスト
コンピュータの第二記憶手段に入力するステップを行
い、 前記点検用端末が、 前記ホストコンピュータの第一記憶手段を参照して点検
項目を表示するステップと、 前記点検項目について点検対象車両の点検結果を前記ホ
ストコンピュータの第二記憶手段に入力するステップ と
を行うことを特徴とする車両整備方法。11. Host computer, reception terminal, and inspection
A vehicle maintenance method performed by the vehicle service system comprising a terminal, the host comprising a first memory means for storing inspection items of a vehicle
Strike computer, of displaying a detailed description of the Inspect item to the inspection terminal
Performs a step that allowed, and storing the inspection result input from the reception terminal and the inspection terminal into the second memory means, and outputting the output unit by referring to the inspection result of the second storage means , The reception terminal uses the inquiry information at the time of the inquiry as the inspection result for the host
Perform the step of inputting to the second storage means of the computer
The inspection terminal refers to the first storage means of the host computer for inspection.
The step of displaying the item and the inspection result of the inspection target vehicle for the inspection item
And a step of inputting into the second storage means of the storage computer .
順に点検項目を表示することを特徴とする請求項11に
記載の車両整備方法。12. The vehicle maintenance method according to claim 11 , wherein the inspection items are displayed on the display means of the inspection terminal in the order of inspection.
整、清掃、省略、分解、修理、締付、給油、給水、該当
無し、タイヤの溝の深さ、ブレーキパッドの厚さ、ブレ
ーキライニングの厚さ、総走行距離の少なくとも一つで
あることを特徴とする請求項11又は12の何れかに記
載の車両整備方法。13. The inspection result is good inspection, replacement, adjustment, cleaning, omission, disassembly, repair, tightening, refueling, water supply, not applicable, tire groove depth, brake pad thickness, brake lining. the thickness of, at one even without a few of the total travel distance
Vehicle maintenance method according to claim 11 or 12, characterized in that.
ンピュータの第三記憶手段に入力するステップと、 前記出力手段が前記第二記憶手段の点検結果と前記第三
記憶手段の車両情報を参照して整備指示書及び/又は整
備記録簿を出力するステップを含むことを特徴とする請
求項11から13の何れか1項に記載の車両整備方法。14. The reception terminal transmits vehicle information to the host computer.
Inputting to the third memory means of computer, said output means and inspection results of the second SL 憶 means tertiary
Vehicle maintenance method according to any one of claims 11 to 13, wherein the vehicle information by referring to the comprising the step of outputting the maintenance instructions and / or maintenance records of the storage means.
備え、 前記整備用端末が前記点検結果に応じた対象車両の整備
結果を前記第二記憶手段に入力するステップと、 前記出力手段が前記第二記憶手段の点検結果と整備結果
に基づいて整備記録簿を出力するステップと、を含むこ
とを特徴とする請求項11から14の何れか1項に記載
の車両整備方法。15. The vehicle maintenance system includes a maintenance terminal.
Comprising the steps of inputting the development result of the target vehicle which the servicing terminal corresponding to the inspection result to said second SL 憶 means, said output means based on the maintenance result and inspection result of the second SL 憶 means vehicle maintenance method according to any one of claims 11 14, characterized in that it comprises a step of outputting the maintenance records.
行うことを特徴とする請求項11から15の何れかに記
載の車両整備方法。16. said host computer, a step of calculating an integer備料money on the basis of the inspection result
Vehicle maintenance method according to any of claims 11 to 15, which comprises carrying out.
行うことを特徴とする請求項1 5に記載の車両整備方
法。17. said host computer, a step of calculating an integer備料money based on the maintenance result
Vehicle maintenance method according to claims 1 to 5, characterized in that.
請求書を出力するステップを行うことを特徴とする請求
項16又は17の何れかに記載の車両整備方法。18. The host computer based on the maintenance fee calculated by the maintenance fee calculating means.
Vehicle maintenance method according to claim 16 or 17, characterized in that the step of outputting the bills.
番号、車台番号、検査証情報、ユーザー名、ユーザーの
連絡先、点検日の少なくとも一つを前記ホストコンピュ
ータに備えられた第三記憶手段に記憶するステップを行
うことを特徴とする請求項11から18の何れかに記載
の車両整備方法。19. The host computer stores at least one of a registration number, a vehicle number, a chassis number, inspection certificate information, a user name, a user's contact information, and an inspection date as vehicle information about the target vehicle in the host computer. rows storing the third storage means provided
Vehicle maintenance method according to claim 11, wherein 18 of the cormorants.
情報とに基づいて次回の点検時期を算出し、前記点検時
期の所定期間前に前記ユーザーに次回の点検を案内する
電子メールを送信することを特徴とする請求項19に記
載の車両整備方法。20. The host computer calculates the next inspection time on the basis of the inspection result of the second storage means and the vehicle information of the third storage means, and informs the user before a predetermined period of the inspection time. Guidance for the next inspection
20. The vehicle maintenance method according to claim 19 , further comprising transmitting an electronic mail .
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP2000320029A JP3522679B2 (en) | 2000-10-19 | 2000-10-19 | Vehicle maintenance system and vehicle maintenance method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP2000320029A JP3522679B2 (en) | 2000-10-19 | 2000-10-19 | Vehicle maintenance system and vehicle maintenance method |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| JP2002127877A JP2002127877A (en) | 2002-05-09 |
| JP3522679B2 true JP3522679B2 (en) | 2004-04-26 |
Family
ID=18798375
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2000320029A Expired - Fee Related JP3522679B2 (en) | 2000-10-19 | 2000-10-19 | Vehicle maintenance system and vehicle maintenance method |
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Families Citing this family (17)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2002318175A (en) * | 2001-02-14 | 2002-10-31 | Alpico Jiko Kk | Vehicle inspection system |
| AUPS047402A0 (en) * | 2002-02-13 | 2002-03-07 | Silverbrook Research Pty. Ltd. | Methods and systems (ap65) |
| JP2004062570A (en) * | 2002-07-30 | 2004-02-26 | Tsubasa System Co Ltd | Maintenance support method |
| JP2004114888A (en) * | 2002-09-27 | 2004-04-15 | Mazda Motor Corp | Vehicle maintenance support system, vehicle maintenance support server, vehicle maintenance support method, and vehicle maintenance support program |
| US6882911B2 (en) | 2002-09-30 | 2005-04-19 | Mazda Motor Corporation | Vehicle service support system, server, method, and program |
| JP2004234364A (en) * | 2003-01-30 | 2004-08-19 | Tajima:Kk | Vehicle maintenance information recording system and program |
| JP2005016949A (en) * | 2003-04-28 | 2005-01-20 | Tsubasa System Co Ltd | Method, program, and system for supporting vehicle inspection |
| JP2004362347A (en) * | 2003-06-05 | 2004-12-24 | Shimomoto Shoji | User automobile inspection support system |
| JP2005004373A (en) * | 2003-06-10 | 2005-01-06 | Dic Japan Kk | Maintenance registry formation system, terminal device and computer program |
| JP4179261B2 (en) * | 2004-10-04 | 2008-11-12 | トヨタ自動車株式会社 | Vehicle inspection result printing system, vehicle inspection result printing method, and vehicle inspection result printing program |
| JP4471907B2 (en) * | 2005-09-13 | 2010-06-02 | 三菱電機株式会社 | Vehicle maintenance management device |
| JP5231960B2 (en) * | 2008-12-03 | 2013-07-10 | 株式会社タジマ | Form issuing system |
| JP6628506B2 (en) * | 2015-06-17 | 2020-01-08 | 株式会社ブロードリーフ | Management sheet creation apparatus, management sheet creation system, and management sheet creation method |
| JP6905344B2 (en) * | 2017-01-27 | 2021-07-21 | 株式会社タジマ | Vehicle maintenance information management system, vehicle maintenance information management method, vehicle maintenance information management program |
| JP7283880B2 (en) * | 2018-09-28 | 2023-05-30 | 株式会社ブロードリーフ | Vehicle maintenance support device, vehicle maintenance support method, and vehicle maintenance support program |
| CN109754096A (en) * | 2019-01-16 | 2019-05-14 | 广州思创科技发展有限公司 | A general maintenance system and management method |
| KR102250097B1 (en) * | 2020-07-22 | 2021-05-10 | (주)비씨에스 | Car management system |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| JP2002109293A (en) | 2000-10-03 | 2002-04-12 | San Motors Kk | Very short automobile safty inspection and automobile safty inspection cost estimation system |
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| JP2002109293A (en) | 2000-10-03 | 2002-04-12 | San Motors Kk | Very short automobile safty inspection and automobile safty inspection cost estimation system |
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