JP3535251B2 - Commuter pass issuing device - Google Patents

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a commuter ticket issuing apparatus for printing and issuing commuter tickets used in transportation, for example, according to an instruction from a purchaser.

[0002]

2. Description of the Related Art Conventionally, a purchaser of a new commuter pass fills in purchase data and name on a purchase application form and hands it over to a clerk to transfer the name on the purchase application form by a commuter pass issuing machine for the clerk. , A commuter pass in which other data is magnetically recorded is issued.

Further, the purchaser of the continuation commuter pass has the data necessary for continuous purchase by the commuter pass issuing device directly operated by the purchaser, which is magnetically recorded as purchase data in the magnetic recording section on the back side. After inserting the commuter pass (old ticket), simply specify the conditions and insert money or a credit card according to the displayed amount of the result, so that the commuter ticket issued with the same contents as the old ticket will be automatically obtained. Has become.

In such a conventional commuter pass issuing device for purchasers, since the display guidance and the voice guidance as the purchase guidance are intended for the physically handicapped persons, the visually impaired persons who cannot easily see the guidance display and the voice guidance. There is a drawback in that the above device cannot be used (operated) when a person with a physical disability such as a hearing impaired person who is hard to hear the guidance is a purchaser.

Further, since the purchase guide is displayed or displayed in one language (for example, Japanese), the purchaser is a person who uses a different language (for example, English, French, Latin, etc.). In this case, there is a drawback that the purchaser cannot use (operate) the above device.

[0006]

SUMMARY OF THE INVENTION As described above, the present invention eliminates the disadvantage that disabled persons and purchasers who use languages that are not commonly handled cannot easily purchase a commuter pass. Using the data indicating the disabled person or the language used stored in the commuter ticket, it is possible to provide guidance corresponding to the purchaser, and even the disabled person or the purchaser who uses a language that is not generally handled can easily purchase the commuter ticket. It is an object of the present invention to provide a commuter pass issuing device that can do the same.

[0007]

In the commuter pass issuing device of the present invention, receiving means for accepting the commuter pass, reading means for reading data such as section data from the commuter pass accepted by the accepting means, and reading by this reading means. First determining means for determining whether or not the purchaser is a visually impaired person based on whether or not there is data indicating the visually impaired person in the data, and the purchaser is not the visually impaired person by the first determining means. If it is judged that the number of months is input, a guide means for guiding the input of the number of months, a judging means for judging the number of months instructed according to the guidance by the guiding means, the number of months judged by the judging means and the reading means read A ticket issuing means for issuing a new commuter pass corresponding to the section data, an intercom for the purchaser that generates voice data for the purchaser, and the purchaser is visually impaired by the first determining means. If it is determined, first voice guiding means for voice guidance receipt of the intercom, the first
According to the voice guidance of the voice guidance means, the second determination means for determining whether or not the intercom is received, the first voice guidance means, even if a predetermined time has elapsed after performing the voice guidance, Second voice guide means for providing voice guidance to the location of the intercom and its reception when the reception of the intercom is not determined by the second determination means,
Ejecting the commuter pass accepted by the accepting means when the acceptance of the intercom is not determined by the second determining means even if a predetermined time has elapsed after the guidance by the second voice guiding means. Means, the voice generated by the purchaser when the reception of the intercom is determined by the second determination means before a predetermined time has elapsed after the guidance by the first or second voice guidance means. And a third determining means for determining the number of months of use,
And a processing means for causing the ticket issuing means to issue a new commuter ticket corresponding to the number of months determined by the third determining means and the section data read by the reading means.

The commuter pass issuing device of the present invention is a receiving means for accepting the commuter pass, a reading means for reading data such as section data from the commuter pass accepted by the accepting means, and a hearing impaired person in the data read by the reading means. The first determining means for determining whether or not the purchaser is a hearing impaired person based on whether or not the purchaser is not a hearing impaired person. A guiding means for guiding the input of the number, a judging means for judging the number of months instructed according to the guidance by the guiding means, a new number corresponding to the number of months judged by the judging means and the section data read by the reading means. A ticket issuing means for issuing a commuter pass, a first guide display means for guiding and displaying the input of the number of months when the purchaser determines that the purchaser is a hearing impaired person, the first guide Second guidance display means for guiding the input of the number of months again when the number of months has not been input even if a predetermined time has elapsed after the guidance by the indicating means, and guidance by the second guidance displaying means Ejection means for discharging the commuter pass accepted by the acceptance means when the number of months has not been entered even after a lapse of a predetermined time from the display, and guidance display by the first or second guidance display means. It corresponds to the second judging means for judging the number of months instructed before a predetermined time has elapsed after performing, and the number of months judged by the second judging means and the section data read by the reading means. The ticket issuing means is configured to issue a new commuter pass.

The commuter pass issuing device according to the present invention uses the acceptance means for accepting the commuter pass, the reading means for reading data such as section data from the commuter pass accepted by the acceptance means, and the language data in the data read by the reading means. A first determining means for determining a language to be used, and a second determining means for determining whether or not the purchaser is a visually impaired person based on whether or not the data read by the reading means includes data indicating the visually impaired person. If the purchaser is not visually impaired by the determining means, the guide means for guiding the input of the number of months in the language determined by the first determining means, and the guide by the guide means Determining means for determining the number of months specified by the above, ticket issuing means for issuing a new commuter ticket corresponding to the number of months determined by this determining means and the section data read by the reading means, An intercom for a purchaser that generates voice data for a person, if the purchaser determines that the purchaser is visually impaired by the first determination means, the language determined by the first determination means to receive the intercom The first voice guidance means for voice guidance, the second determination means for determining whether or not the intercom is received according to the voice guidance by the first voice guidance means, and the first voice guidance means. When the reception of the intercom is not judged by the second judging means even after a lapse of a predetermined time after the voice guidance, the location of the intercom and its reception are in the language judged by the first judging means. Second voice guidance means for voice guidance, and even if a predetermined time has elapsed after the guidance by the second voice guidance means, the third voice guidance means
When it is not determined that the intercom has been received by the determining means, the predetermined time has elapsed after the guide is performed by the discharging means for discharging the commuter pass accepted by the receiving means and the first or second voice guiding means. Before, when the reception of the intercom is determined by the third determination means, the voice generated by the purchaser is recognized to determine the number of months of use, and the fourth determination means. The ticket issuing means is configured to issue a new commuter ticket corresponding to the number of months determined by the means and the section data read by the reading means.

The commuter pass issuing device according to the present invention uses the receiving means for receiving the commuter pass, the reading means for reading data such as section data from the commuter pass accepted by the accepting means, and the language data in the data read by the reading means. The first determining means for determining the language to be used, and the second determining means for determining whether or not the purchaser is a hearing impaired person based on whether or not the data read by the reading means includes data indicating the hearing impaired person. If the purchaser is not a hearing impaired person by the determining means, the guide means for guiding the input of the number of months in the language determined by the first determining means, and the guide by the guide means Determining means for determining the number of months indicated by the above, ticket issuing means for issuing a new commuter ticket corresponding to the number of months determined by this determining means and the section data read by the reading means, When the purchaser determines that the purchaser is a hearing impaired person by the second determination means, the first guidance display means for displaying the input of the number of months in the language determined by the first determination means, the first guidance. When the number of months has not been input within a predetermined time after the guidance by the display means, the number of months is input again in the language determined by the first determination means. Means, a discharging means for discharging the commuter pass accepted by the accepting means when the number of months has not been input even after a predetermined time has elapsed since the guidance display by the second guide displaying means, and the first means. Alternatively, the third determination means for determining the instructed number of months before the predetermined time elapses after the guide display by the second guide display means, and the number of months determined by the third determination means, Section read by the reading means It constructed a new season ticket corresponding to over data from the processing means for issuing by the ticket issuing means.

The commuter pass issuing device of the present invention is a means for accepting a commuter pass, a reading device for reading data such as section data from the commuter pass accepted by the accepting device, and a visually impaired person in the data read by the reading device. , The purchaser is visually impaired, depending on whether there is data indicating the hearing impaired,
First judging means for judging whether the person is deaf or healthy, and a guiding means for guiding the input of the number of months when the purchaser is judged to be healthy by the first judging means. Judging means for judging the number of months instructed according to the guidance by the guiding means, ticket issuing means for issuing a new commuter ticket corresponding to the number of months judged by this judging means and the section data read by the reading means, purchase An intercom for a purchaser that generates voice data to a person, a first voice guidance means for giving voice guidance to receive the intercom when the purchaser determines that the purchaser is visually impaired by the first determination means, According to the voice guidance by the first voice guidance means,
A second judging means for judging whether or not the intercom is received, and the second judging means allows the intercom to be received even if a predetermined time has elapsed after the voice guidance by the first voice guiding means. A second voice guidance means for guiding the location and reception of the intercom by changing the explanation with the passage of time when the determination is not made.
The first discharge for discharging the commuter pass accepted by the accepting means when the second determining means does not determine acceptance of the intercom even after a predetermined time has elapsed after the guidance by the voice guiding means Means, the voice generated by the purchaser when the reception of the intercom is determined by the second determination means before a predetermined time has elapsed after the guidance by the first or second voice guidance means. And a new commuter ticket corresponding to the number of months determined by the third determining means and the section data read by the reading means is recognized by the ticket issuing means. If the purchaser determines that the purchaser is a hearing impaired person by the first processing means for issuing the first processing means, the first guidance display means for guiding the input of the number of months, and the first guidance display. When the number of months is not input even after a predetermined time has passed after the guidance by the step, the number of months is input again and displayed in a different color from the guide display of the first guide display means. No. 2 guidance display means, the second guidance display means is used to discharge the commuter pass accepted by the acceptance means when the number of months has not been entered even after a predetermined time has elapsed since the guidance display was performed by the second guidance display means. Discharging means, the fourth determining means for determining the instructed number of months before a predetermined time has elapsed after the guidance display by the first or second guide displaying means, and the fourth determining means. The second processing means causes the ticket issuing means to issue a new commuter ticket corresponding to the number of months determined by the above and the section data read by the reading means.

[0012]

According to the present invention, the commuter pass is accepted by the accepting means, the data such as the section data is read from the accepted commuter pass by the reading means, and whether or not there is data indicating a visually impaired person in the read data. The first determining means determines whether the purchaser is a visually impaired person. If the purchaser determines that the purchaser is not a visually impaired person, the user is guided to enter the number of months. Judge the number of months instructed according to the guidance,
The ticket issuing means issues a new commuter pass corresponding to the determined number of months and the section data read by the reading means,
When the purchaser determines that the purchaser is visually impaired by the first determination means, the first voice guidance means gives voice guidance to the purchaser to receive the intercom that generates voice data, and the voice guidance is accepted. Then, it is determined whether or not the intercom is received by the second determination means, and even if a predetermined time has elapsed after the guidance by the first voice guidance means,
When the reception of the intercom is not judged by the second judging means, the location of the intercom and its reception are voice-guided by the second voice guiding means, and even if a predetermined time has passed after the guidance, When the reception of the intercom is not judged by the second judgment means, the commuter pass accepted by the reception means is discharged, and the first,
Alternatively, when the reception of the intercom is determined by the second determination means before the predetermined time has elapsed after the guidance by the second voice guidance means, the voice generated by the purchaser is recognized and used. The number of months is determined, and a new commuter pass corresponding to the determined number of months and the section data read by the reading means is issued by the ticket issuing means.

[0013]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing the configuration of the commuter pass issuing device of the present invention. A host device 3 as an external device is connected to the commuter pass issuing device 1 and a communication line 2. The host device 3 controls the commuter ticket issuing device 1, other commuter ticket issuing devices, and other devices, and also manages purchase transactions by credit card. For example, the credit card ID (number )
The personal identification number is stored in correspondence with.

The commuter ticket issuing device 1 is provided with a control unit 11 for controlling the entire device. The control unit 11 has
Memory 12, commuter pass issuing unit 13, credit card reading unit 14, liquid crystal display input unit 15, journal printer 1
6, a magnetic disk device 17, a banknote coin processing unit 18, a communication control unit 19, a voice guidance unit 20, and a transmission / reception unit 21 are connected via a bus 22.

The memory 12 stores a control program for controlling the control unit 11 and a character pattern as print data, or stores data. The commuter pass issuing unit 13 accepts a purchaser's old commuter pass (old ticket) inserted from a commuter pass insertion and issue opening (not shown),
The purchase data recorded in the magnetic recording unit (not shown) of the received old ticket is read, or the transaction result when the transaction is performed by the credit card is printed on the receipt, and the printed receipt is printed. The new commuter ticket is issued from the commuter ticket insertion / issue port, the print data corresponding to the purchase data is printed on the commuter ticket insertion issuance port, or the magnetic data is recorded.

In the purchase data recorded in the magnetic recording portion of the purchaser's old commuter pass (old ticket), the purchaser's personal data such as visually impaired or hearing impaired data and a predetermined language (Japan Language data indicating languages other than (words) (English, French, German, Latin, etc.) are also included. The disabled person data and language data are included in the purchase data when the commuter pass issuing machine for staff members issues the commuter pass, and are recorded in advance in the magnetic recording unit of the commuter pass.

Although not shown, the commuter pass issuing unit 13 is provided with a transport path, and a commuter pass hopper, a receipt hopper, a printing unit, a magnetic writing / reading unit, and a sorting unit are sequentially provided on the transport path.

Thus, the printing unit prints the print data corresponding to the purchase data on the commuter pass paper from the commuter pass hopper, and the magnetic writing / reading unit records the magnetic data corresponding to the purchase data and transfers the data. It is distributed by the division and issued from the commuter pass insertion issue port. In addition, the transaction result is printed on the receipt from the receipt hopper by the printing unit, sorted by the sorting unit, and issued from the commuter pass insertion issue port.

The credit card reading unit 14 receives a credit card (or a bank card) inserted from a card insertion slot (not shown), and the credit card ID recorded in the magnetic recording unit (not shown) of the received credit card. The account number, etc. are read and returned after the issuing process is completed.

The liquid crystal display input unit 15 has a touch panel on the upper portion of the liquid crystal display unit, and the liquid crystal display unit provides input guidance, and keys for inputting purchase data and personal identification are displayed. It is like this.

The journal printer 16 prints sales data and the like on a journal (not shown). The magnetic disk device 17 is used for various data relating to commuter pass issuance, such as sales data, fare data, print data for various languages, and guidance display data for various languages (English, French, German, Latin, etc.). And a storage device in which voice guidance data and the like are stored, such as a magnetic disk (not shown).

The guide display, the voice guide data, etc. are prepared for each language, that is, those for general persons with visual impairment, those for visually impaired persons, and those for hearing impaired persons. The banknote coin processing unit 18 accepts banknotes inserted from a banknote insertion slot (not shown) and coins inserted from a coin slot, with respect to the purchase amount of the commuter pass, and determines the amount of the accepted banknotes or coins. At the same time, banknotes and coins corresponding to the change will be returned from a return port (not shown).

The communication control unit 19 sends and receives data to and from the host device 3 via the communication line 2 and makes an inquiry to a credit card. The voice guidance unit 20 is composed of a speaker or the like, and guides the purchaser to the operation by voice.

The intercom 21 as a transmission / reception unit is designed to be used by visually impaired persons, and is provided with a numeric keypad 21a used for inputting a secret code when making a transaction with a card.

In addition, in the vicinity of the commuter pass insertion and issue port,
Braille etc. are provided to guide the insertion of an old commuter pass (old ticket) for the visually impaired. In addition, a detector (not shown) is provided at the commuter pass insertion and issue slot to detect forgetting to take out the commuter pass, and the card insertion slot detects forgetting to take out the returned credit card. A detector (not shown) is provided, a detector (not shown) is provided at the bill insertion slot to detect forgetting to take bills as change, and a return detector is provided to forget to take coins as change. A detector (not shown) for detecting is provided. The control unit 11 is configured to determine whether a commuter pass, a credit card, a bill, or a coin has been forgotten by detecting signals from those detectors and time monitoring (30 seconds, 60 seconds) by a timer (not shown). .

Next, the operation of issuing a commuter pass in such a configuration will be described with reference to the flow charts shown in FIGS. First, the control unit 11 guides the purchaser through the liquid crystal display input unit 15 to insert the purchaser's old commuter pass (old ticket) corresponding to the commuter pass to be purchased (ST).
1). When the purchaser inserts the old ticket into the commuter ticket insertion issue slot according to this guide or the guide (Braille etc.) for inserting the old commuter ticket (old ticket) for the visually impaired (ST
2) The read content of the purchase data received in the commuter pass issuing unit 13 and recorded in the magnetic recording unit (not shown) of the received old ticket is output to the control unit 11 (ST.
3). As a result, the control unit 11 determines which language is the language data in the purchase data (ST).
4). The case where this judgment result is in Japanese will be described below. In this case, the control unit 11 is set to the Japanese mode (ST5), and thereafter, the print data, the guidance display data, the voice guidance data, etc. corresponding to the Japanese language are read from the magnetic disk.

Next, the control unit 11 determines whether or not the purchase data includes the disabled person data, and if there is the disabled person data,
Determine if you are visually impaired or deaf (ST
6). As a result, when a general purchaser decides to purchase a commuter pass, the control unit 11 provides a purchase month input guide, that is, "Enter the number of months used", "1 month", and "3 months". , And "6 months" are displayed on the liquid crystal display input unit 15 (ST7). In response to this guidance, the purchaser inputs the number of months to purchase on the liquid crystal display input unit 15 (ST7 '). Then, the control unit 11 calculates the purchase amount based on the input number of months and the usage section in the purchase data (ST8), and provides the calculated purchase amount and a selection guide as to whether the payment method is cash or card. It is displayed on the liquid crystal display input unit 15 (ST9).

When the purchaser selects the cash payment using the liquid crystal display input unit 15 by this guidance display (S
(T10), the control unit 11 provides the liquid crystal display input unit 15 with guidance for cash insertion (ST11). According to this guidance, the purchaser inserts a bill into the purchase amount from the bill insertion slot or inserts a coin from the coin insertion slot (ST1).
2). The control unit 11 compares the amount of bills and coins received by the bill coin processing unit 18 with the purchase amount (ST1.
3) When the amount of money that is the same as or larger than the purchase price is accepted, the commuter pass issuing unit 1 gives the instruction to issue the commuter pass and the purchase data.
3 (ST14). As a result, the commuter pass issuing unit 13 issues a commuter pass corresponding to the purchase data. At this time, the control unit 11 causes the liquid crystal display input unit 15 to display a guide indicating that the commuter pass is issued (ST15).

Then, when the commuter ticket is issued from the commuter ticket insertion and issue port by the commuter ticket issuing unit 13, the control unit 11 guides the commuter ticket issuance by the liquid crystal display input unit 15 (ST1.
6). If there is change, the bill coin processing unit 18 returns the bill or coin corresponding to the change. This change is also guided by the bill coin processing unit 18.

After this guide is issued, when the new commuter ticket or change issued is received by the purchaser within a predetermined time (30 seconds) (ST17), the control unit 11 executes the commuter ticket issuing process. finish.

Further, when the new commuter pass or change issued is not received by the purchaser within the predetermined time (30 seconds) after the guidance in step 16 is given (ST
17), the control unit 11 causes the liquid crystal display input unit 15 to display a guide for issuing a commuter pass or discharging change, and the voice guide unit 20 for voice guidance for issuing the commuter pass or discharging change.

According to this guidance, if the purchaser receives the issued new commuter pass or change within a predetermined time (30 seconds) (ST19), the control unit 11 terminates the commuter pass issuing process.

After the guidance in step 18 above, if the commuter pass or change is not received by the purchaser within a predetermined time (30 seconds) (ST19), the controller 1
1 determines that the commuter pass or change has been forgotten, and automatically takes in the corresponding medium (ST20).

When payment by credit card is selected by the liquid crystal display input unit 15 according to the guidance in step 9 (ST10), the control unit 11 guides the credit card insertion by the liquid crystal display input unit 15 ( ST2
1). When a credit card is inserted according to this guidance (ST22), the control unit 11 causes the liquid crystal display input unit 15 to operate.
To guide the input of the secret code (ST23). In response to this guidance, the purchaser inputs the secret code on the liquid crystal display input section 15 (ST24). Further, the credit card is accepted by the credit card reading unit 14, and the credit card ID recorded in the magnetic recording unit (not shown) of the credit card is read and output to the control unit 11 (ST2
5).

Next, the control unit 11 transmits the credit card ID and the secret code to the host device 3 via the communication line 2 by the communication control unit 19 (ST26). Host device 3
Of the commuter pass issuing device 1 that has performed an inquiry, such as a match between the secret code read from the magnetic disk 5 with the supplied credit card ID and the supplied secret code, and the authentication result corresponding to the check result. It is transmitted to the communication control unit 19 via the communication line 2.

The authentication result received by the communication control unit 19 is supplied to the control unit 11 (ST27). Control unit 11
If not authenticated (ST28), the liquid crystal display input unit 15 guides the user and returns the credit card (ST29).

When the authentication is made in step 28, the control unit 11 outputs an instruction for issuing a commuter pass and purchase data to the commuter pass issuing unit 13 (ST30). As a result, the commuter pass issuing unit 13 issues a commuter pass and receipt corresponding to the purchase data, and the credit card reading unit 14 returns the credit card. At this time, the control unit 11 causes the liquid crystal display input unit 15 to display a guide indicating that the commuter ticket is being issued (ST31).

When the commuter pass and receipt are issued by the commuter pass issuing unit 13 from the commuter pass insertion and issue slot and the credit card is returned from the card insertion slot, the control unit 11 issues the commuter pass, receipt and credit card. To return (ST32).

After this guidance is given, if the new commuter pass, receipt or credit card issued is received by the purchaser within a predetermined time (30 seconds) (ST3
3), the control unit 11 terminates the commuter pass issuance process, and the commuter pass issuance content using the credit card is transmitted by the communication control unit 19 to the host device 3 via the communication line 2 (ST34). As a result, the host device 3 displays the issued contents of the commuter pass using the credit card on the magnetic disk 5
Remember.

If the new commuter ticket, receipt, or credit card issued is not received by the purchaser within the predetermined time (30 seconds) after the guidance in step 33, the controller 11 determines the commuter ticket. The liquid crystal display input unit 15 displays a guide for issuing a receipt or ejecting a credit card, and the voice guide unit 20 provides voice guidance for issuing the commuter pass or receipt or ejecting a credit card (ST35).

When the new commuter ticket, receipt or credit card issued is received by the purchaser within a predetermined time (30 seconds) after this guidance is made (ST3
6), the control unit 11 ends the commuter pass issuance process, and the commuter pass issuance content using the credit card is transmitted by the communication control unit 19 to the host device 3 via the communication line 2 (ST37). As a result, the host device 3 displays the issued contents of the commuter pass using the credit card on the magnetic disk 5
Remember.

When the purchaser does not receive the commuter pass, receipt or credit card within the predetermined time (30 seconds) after the guidance in step 35 is given (ST36), the control unit 11 causes the commuter pass and receipt. Alternatively, it is determined that the credit card has been forgotten, and the corresponding medium is automatically taken in (ST38).

When it is determined in step 6 that the visually handicapped person (purchaser) purchases the commuter pass, the control unit 11 gives a voice guidance by the voice guidance unit 20 to indicate the location of the intercom 21, and the purchaser decides. Prompt use (ST4
1). Then, when it is detected that the intercom 21 has been picked up (ST42), the control section 11 instructs the input of the number of purchase months by voice guidance by the intercom 21 (ST43).

In response to this guidance, the purchaser inputs the number of months to purchase by voice through the intercom 21 (ST4
4). Then, the control unit 11 recognizes the number of months input by voice, calculates the purchase amount based on the recognized number of months and the usage section in the purchase data (ST45), and calculates the calculated purchase amount and payment method. To select whether to pay by cash or card by voice guidance through the intercom 21 (ST
46). In the above example, the number of months was input by voice,
The input is not limited to this, and may be input using the numeric keypad 21a.

Then, in response to the above-mentioned guidance, the purchaser inputs, as a payment method, cash by voice through the intercom 21 (ST47). Then, the control unit 11 recognizes the selection of the payment by cash input by voice (S
At T48), the location of the banknote insertion slot and the coin insertion slot as the cash slot is finely indicated by the voice guidance by the intercom 21, and the purchaser is prompted to insert the cash (ST49).

After this guidance, when a predetermined time (60 seconds) has passed without inserting banknotes or coins as cash (ST50), the control section 11 again causes the intercom 21 to output the voice. The location of the bill insertion slot and the coin insertion slot as the cash insertion slot is instructed by the guidance, and the purchaser is prompted to insert the cash (ST51). Furthermore, after this guidance is given, when a predetermined time (60 seconds) has passed without inserting banknotes and coins as cash (ST52), the control unit 11 automatically waits for the staff after the transaction is stopped. Is called (ST53).

It should be noted that when calling this staff member, the occurrence of an error at the time of issuance by the visually impaired person is also notified.
In this case, even if the user cannot be judged to be a person with a disability at first glance, an appropriate service can be provided such as a staff member jumping over and assisting when the operation is troublesome.

Further, according to the guidance in step 49 or the guidance in step 51, within 30 seconds, the purchaser inserts a bill from the bill insertion slot to the purchase amount or a coin is inserted from the coin insertion slot. When thrown in (ST5
(0, 52), the control unit 11 compares the amount of bills and coins received by the bill coin processing unit 18 with the purchase amount (ST.
55), when the amount of money received within 60 seconds from the above guide (steps 49, 51) is equal to or larger than the purchase amount, the commuter pass issuing unit 1 issues a commuter pass issuance instruction and purchase data.
3 (ST56). As a result, the commuter pass issuing unit 13 issues a commuter pass corresponding to the purchase data. At this time, the control unit 11 provides voice guidance by the intercom 21 to inform that the commuter ticket is being issued (ST57).

When the commuter pass issuance section 13 issues the commuter pass from the commuter ticket insertion and issue slot, the control section 11 guides the issuance of the commuter pass by voice through the intercom 21 (S).
T58). At this time, the location of the commuter ticket insertion and issue port where the commuter ticket is issued is instructed in detail, and the purchaser is prompted to receive the commuter ticket. If there is change, the bill coin processing unit 18 returns the bill or coin corresponding to the change. This change is also guided by the intercom 21. At this time, the location of the return port where the change will be returned is indicated in detail, and the purchaser is encouraged to receive the change.

After this guide is issued, when the new commuter ticket or change issued is received by the purchaser within a predetermined time (60 seconds) (ST59), the control section 11 executes the commuter ticket issuance process. finish.

Further, after the guidance in step 58 is given, if the new commuter pass or change issued is not received by the purchaser within a predetermined time (60 seconds) (ST
59), the control unit 11 again issues voice guidance for issuing a commuter pass or discharging change by the intercom 21 (ST.
60).

According to this guidance, if the purchaser receives the issued new commuter pass or change within a predetermined time (60 seconds) (ST61), the control section 11 terminates the commuter pass issuing process.

If the purchaser does not receive the commuter pass or the change within the predetermined time (60 seconds) after the guidance in step 60 is given (ST61), the controller 1
1 determines that the commuter pass or change has been forgotten, and automatically takes in the corresponding medium (ST62).

According to the guidance in step 46, the intercom 21 indicates that the purchaser is a card as a payment method.
By voice (ST47). Then, the control unit 1
1 recognizes the selection of the payment by the credit card input by voice (ST48), and prompts the purchaser to insert the credit card by instructing the location of the card insertion slot by voice guidance by the intercom 21 (ST71).

After this guidance, when a predetermined time (30 seconds) has passed without inserting a credit card (ST72), the control unit 11 again inserts a card by voice guidance by the intercom 21. Instruct the mouth area to be small and encourage the purchaser to insert a credit card (ST
73). Furthermore, after this guidance, when a predetermined time (60 seconds) has passed without inserting a credit card (ST74), the control unit 11 automatically calls a clerk after the transaction is stopped. (ST75). In addition, when calling this staff member, the occurrence of an error at the time of issuance by the visually impaired person is also notified.

When the credit card is inserted by the purchaser within 60 seconds according to the guidance in step 71 or the guidance in step 73 (ST7).
2, 74), and the control unit 11 guides the input of the secret code by the ten-key 21a of the intercom 21 by the voice of the intercom 21 (ST76).

The credit card is accepted by the credit card reading unit 14 and is recorded in the magnetic recording unit (not shown) of the credit card.
D is read and output to the control unit 11 (ST77).

When the predetermined time (60 seconds) has passed without inputting the secret code after the guidance in this step 76 (ST78), the control section 11 again uses the intercom 21 as a voice. The user is instructed to enter the password using the ten-key pad 21a of 21 (ST79). Further, after the guidance is given, when the predetermined time (60 seconds) has passed without inputting the secret code (ST80), the control unit 11 automatically calls the clerk after the transaction is stopped ( ST81). In addition, when calling this staff member, the occurrence of an error at the time of issuance by the visually impaired person is also notified.

When the purchaser inputs the password using the numeric keypad 21a within 60 seconds according to the guidance in step 76 or the guidance in step 79 (78, 80), the control unit 11 is started. Is the credit card ID
Then, the communication control section 19 transmits the secret code to the host device 3 via the communication line 2 (ST82).

The host device 3 checks the password read from the magnetic disk 5 by the supplied credit card ID and the supplied password to check whether they match, and inquires about the authentication result corresponding to the check result. It is transmitted to the communication control unit 19 of the commuter pass issuing device 1 via the communication line 2.

The authentication result received by the communication control unit 19 is supplied to the control unit 11 (ST83). Control unit 11
When the user is not authenticated (ST84), the intercom 21 gives a voice guidance to the effect that the user is not authenticated, and returns the credit card (ST85).

When the authentication is made in step 84, the control section 11 outputs an instruction to issue a commuter pass and purchase data to the commuter pass issuing section 13 (ST86). As a result, the commuter pass issuing unit 13 issues a commuter pass and receipt corresponding to the purchase data, and the credit card reading unit 14 returns the credit card. At this time, the control unit 11 controls the intercom 2
Voice guidance by 1 gives guidance during commuter pass issuance (ST
87).

When the commuter pass and receipt are issued from the commuter pass insertion issue slot by the commuter pass issue section 13 and the credit card is returned from the card insertion slot, the control section 11 issues the commuter pass and receipt and credit. The return of the card is guided by voice through the intercom 21 (ST88).
At this time, specify the location of the commuter pass, the commuter pass insertion issue port where the receipt is issued, and the card return port where the credit card is returned, and the purchaser's commuter pass, receipt,
Promote receipt of credit cards.

After this information is given, if the new commuter pass, receipt or credit card issued is received by the purchaser within a predetermined time (60 seconds) (ST8
9), the control unit 11 ends the commuter pass issuance process, and the commuter pass issuance content using the credit card is transmitted by the communication control unit 19 to the host device 3 via the communication line 2 (ST90). As a result, the host device 3 displays the issued contents of the commuter pass using the credit card on the magnetic disk 5
Remember.

In step 89, if the issued new commuter pass, receipt or credit card is not received by the purchaser within the predetermined time (60 seconds),
The control unit 11 gives voice guidance for issuing a commuter pass, receipt or ejecting a credit card through the intercom 21 (ST91).

When the new commuter pass, receipt or credit card issued is received by the purchaser within a predetermined time (60 seconds) after this guidance is made (ST9
2), the control unit 11 finishes the commuter pass issuance process, and the commuter pass issuance content using the credit card is transmitted by the communication control unit 19 to the host device 3 via the communication line 2 (ST93). As a result, the host device 3 displays the issued contents of the commuter pass using the credit card on the magnetic disk 5
Remember.

When the purchaser does not receive the commuter pass, receipt or credit card within the predetermined time (60 seconds) after the guidance in step 91 is given (ST92), the control unit 11 causes the commuter pass, the receipt. Alternatively, it is judged that the credit card has been forgotten, and the corresponding medium is automatically taken in (ST94).

When the purchase of the commuter pass by the hearing impaired person (purchaser) is judged in step 6 above, the control section 11 gives a purchase month input guide, that is, a sentence "Please enter the number of months used". , "1 month", "3 months", "6 months"
Is displayed in white characters on the liquid crystal display input section 15 (ST101). After this guidance is given, a predetermined time (6
When the purchaser does not input the number of months within 0 seconds (ST102), the control unit 11 controls the liquid crystal display input unit 15
In addition to the above display, the text "Please enter the number of months used" as the above guide for inputting the number of purchase months is blinking in red letters in other areas (the lower part of the above white character display)
03).

After this guidance is given, a predetermined time (60
When the purchaser does not input the number of months within (second) (ST104), the control unit 11 automatically calls a staff member after the transaction is stopped (ST105). In addition, when calling this staff member, the occurrence of an error at the time of issuance by the deaf person is also notified.

When the purchaser inputs the number of months within a predetermined time (60 seconds) after the guidance of step 101 or 103 (ST106), the input number of months and the purchase data are included. The purchase amount is calculated according to the usage section of ST (ST107), and the calculated purchase amount and the selection guide as to whether the payment method is cash or card are displayed in white characters on the liquid crystal display input unit 15 (ST108).

After this guidance is given, a predetermined time (60
If the purchaser does not select the payment method within a second (ST109), the control unit 11 displays the payment method selection guide text in red in other areas in addition to the display of the liquid crystal display input unit 15. Blinks with (ST110).

After this guidance is given, a predetermined time (60
If the purchaser does not select the payment method within (second) (ST111), the control unit 11 automatically calls the clerk after the transaction is stopped (ST112). In addition, when calling this staff member, the occurrence of an error at the time of issuance by the deaf person is also notified.

When the purchaser selects cash payment using the liquid crystal display input unit 15 within a predetermined time (60 seconds) after the guidance of step 108 or 110 is given (ST113), the control unit 11 The cash input information is displayed in white on the liquid crystal display input unit 15 (ST114). According to this guidance, the purchaser inserts a bill into the purchase amount from the bill insertion slot or inserts a coin from the coin insertion slot (ST115). The control unit 11 compares the amount of bills and coins received by the bill coin processing unit 18 with the purchase amount (ST116). In addition, the control unit 11 determines that a predetermined time (60 seconds) has elapsed from the immediately preceding cash insertion or the first cash insertion before the amount of money equal to or larger than the purchase amount is received by this comparison. When this is done (ST117), in addition to the above-mentioned display of the liquid crystal display input unit 15, a guide for additional cash insertion is displayed in a blinking different color (red character) in another area (ST118).

After this guidance is given, a predetermined time (60
If the purchaser does not add additional cash within a second (ST119), the control unit 11 automatically calls a clerk after the transaction is stopped (ST120). In addition, when calling this staff member, the occurrence of an error at the time of issuance by the deaf person is also notified.

When the amount of money that is the same as or larger than the purchase amount is received within a predetermined time (60 seconds) after the guidance of step 114 or 118 (ST116),
The commuter ticket issuance instruction and purchase data are output to the commuter ticket issuing unit 13 (ST121). As a result, the commuter pass issuing unit 1
3 issues a commuter pass corresponding to the purchase data. On this occasion,
The control unit 11 causes the liquid crystal display input unit 15 to display a guide while the commuter ticket is issued (ST122).

When the commuter pass issuance section 13 issues the commuter pass from the commuter ticket insertion issue slot, the control section 11 guides the commuter pass issuance through the liquid crystal display input section 15 (ST12).
3). If there is change, the bill coin processing unit 18 returns the bill or coin corresponding to the change. This change is also guided by the bill coin processing unit 18.

After this guide is issued, if the new commuter ticket or change issued is received by the purchaser within a predetermined time (60 seconds) (ST124), the control section 11 executes the commuter ticket issuance processing. finish.

After the guidance of step 123, if the new commuter pass or change issued is not received by the purchaser within a predetermined time (60 seconds) (ST124), the control unit 11 displays the liquid crystal. In addition to the above display of the input section 15, guidance for issuing a commuter pass or discharging change is displayed in blinking in red letters in other areas (ST12).
5).

According to this guide, if the purchaser receives the issued new commuter pass or change within a predetermined time (60 seconds) (ST126), the control unit 11 terminates the commuter pass issuing process.

After the guidance in step 125 is given,
Further, when the commuter pass or change is not received by the purchaser within a predetermined time (60 seconds) (ST126), the control unit 11 determines that the commuter pass or change is forgotten, and automatically takes in the corresponding medium ( ST127).

When the purchaser selects the payment by the card using the liquid crystal display input unit 15 within a predetermined time (60 seconds) after the guidance in step 108 or 110 is given (ST113), the control unit 11 , Card insertion guidance is displayed in white characters on the liquid crystal display input unit 15 (ST13
1).

After the guidance, when the predetermined time (60 seconds) has passed without inserting the credit card (ST132), the control unit 11 controls the liquid crystal display input unit 1
In addition to the above display of 5, the text of the above-mentioned credit card insertion guide is displayed in blinking in red characters in other areas (ST13).
3).

When the credit card is not inserted by the purchaser within a predetermined time (60 seconds) after the guidance is given (ST134), the control unit 11 automatically calls the staff after the transaction is stopped. Perform (ST135).
In addition, when calling this staff member, the occurrence of an error at the time of issuance by the deaf person is also notified.

When the purchaser inserts the credit card from the card insertion slot within a predetermined time (60 seconds) after the guidance in step 131 or 133 is given (ST132, 134), the control section 11 causes the liquid crystal display to be displayed. The display input unit 15 guides the input of the secret code (ST137).

Further, the credit card I received by the credit card reading unit 14 is recorded in the magnetic recording unit (not shown) of the credit card.
D is read and output to the control unit 11 (ST13
8).

After the guidance in this step 137, when the predetermined time (60 seconds) has passed without inputting the secret code (ST139), the control section 11 causes the liquid crystal display input section 15 to display the above-mentioned display. In addition to the above, the text of the password input guidance is displayed in blinking in red letters in other areas (ST140).

When the secret code is not input by the purchaser within a predetermined time (60 seconds) after the guidance is given (ST141), the control unit 11 automatically calls the clerk after the transaction is stopped (ST142). ). In addition, when calling this staff member, the occurrence of an error at the time of issuance by the deaf person is also notified.

When the purchaser inputs the secret code within a predetermined time (60 seconds) after the guidance in step 137 or 140 is given (ST143), the controller 11
Transmits the credit card ID and the password to the host device 3 via the communication line 2 by the communication control unit 19 (ST1
44).

The host device 3 checks whether the secret code read from the magnetic disk 5 and the secret code supplied by the supplied credit card ID match, and inquires the authentication result corresponding to the check result. It is transmitted to the communication control unit 19 of the commuter pass issuing device 1 via the communication line 2.

The authentication result received by the communication control unit 19 is supplied to the control unit 11 (ST145). Control unit 1
If the user is not authenticated (ST146), the liquid crystal display input unit 15 guides the user and returns the credit card (ST147).

If the authentication is made in step 146,
The control unit 11 outputs an instruction for issuing a commuter pass and purchase data to the commuter pass issuing unit 13 (ST148). As a result, the commuter pass issuing unit 13 issues a commuter pass and receipt corresponding to the purchase data, and the credit card reading unit 14 returns the credit card. At this time, the control unit 11 causes the liquid crystal display input unit 15 to display a guide indicating that the commuter ticket is being issued (ST14).
9).

When the commuter ticket and receipt are issued by the commuter ticket issuing unit 13 from the commuter ticket insertion and issuing slot and the credit card is returned from the card insertion slot, the control unit 11 issues the commuter ticket and receipt, and the credit card. To return (ST150).

After this information is given, if the new commuter pass, receipt or credit card issued is received by the purchaser within a predetermined time (60 seconds) (ST15
1), the control unit 11 terminates the commuter pass issuance process, and the commuter pass issuance content using the credit card is transmitted by the communication control unit 19 to the host device 3 via the communication line 2 (ST152). As a result, the host device 3 stores the issued contents of the commuter pass using the credit card in the magnetic disk 5.

If the new commuter pass, receipt or credit card issued is not received by the purchaser within the predetermined time (60 seconds) after the guidance of step 150, the control unit 11 displays the liquid crystal. In addition to the above display of the input section 15, a guide display for redemption of commuter pass, receipt or credit card is displayed in other areas in red (ST153).

When the new commuter pass, receipt or credit card issued is received by the purchaser within a predetermined time (60 seconds) after this information is given (ST15
4), the control unit 11 ends the commuter pass issuance process, and the commuter pass issuance content using the credit card is transmitted to the host device 3 via the communication line 2 by the communication control unit 19 (ST155). As a result, the host device 3 stores the issued contents of the commuter pass using the credit card in the magnetic disk 5.

After the guidance in step 153 is given,
Furthermore, if the purchaser does not receive the commuter pass, receipt or credit card within the predetermined time (60 seconds) (ST154), the control unit 11 determines that the commuter pass, receipt or credit card has been forgotten, and the corresponding medium. Is automatically taken in (ST156).

When another language (for example, English, French, Latin, etc.) is determined in step 4, the control unit 11 is set as the language mode, and thereafter, the print data corresponding to the language from the magnetic disk or Guidance display data, voice guidance data, etc. are read. This allows
Display guidance, voice guidance, etc. corresponding to the language will be given, and the processing from step 5 will be performed using the relevant language. Further, the print data includes (is attached to) the characters of the target language attached to the Japanese characters.

As described above, the purchaser is a visually impaired person when issuing a new commuter ticket by using the data stored in the old commuter ticket and indicating the visually impaired person or the physically handicapped person. If it is determined that the issuing process is performed based on the voice guidance using the intercom, if it is determined that the purchaser is a hearing impaired, the issuing process based on the guidance display is performed. It is a thing.

The commuter pass can be issued by using the data indicating the used language stored in the old commuter pass to provide guidance display and voice guidance in the language corresponding to the purchaser. is there.

As a result, it is possible to provide guidance corresponding to the purchaser by using the data indicating the disabled person or the data indicating the language used, which is stored in the old commuter pass, and even the disabled person or the purchaser who uses a language not generally handled can You can easily purchase a commuter pass.Also, even if you can not judge that the user is a disabled person at first glance, an attendant will fly to the user who is troubled to operate and assist Proper service such as doing. In the above embodiment,
I explained about the case of a train as an example of transportation,
The invention is not limited to this, and may be used in a bus or the like.

[0101]

As described above in detail, according to the present invention,
Using the data that indicates the disabled person or the language that is stored in the old commuter pass, you can provide guidance corresponding to the purchaser, and even the disabled person or a purchaser who uses a language not generally handled can easily purchase the commuter pass. It is possible to provide a commuter pass issuing device that can do this.

[Brief description of drawings]

FIG. 1 is a block diagram showing an overall configuration of a commuter pass issuing device according to an embodiment of the present invention.

FIG. 2 is a flowchart for explaining commuter ticket issuance processing.

FIG. 3 is a flowchart for explaining commuter pass issuance processing.

FIG. 4 is a flowchart for explaining commuter pass issuance processing.

FIG. 5 is a flowchart for explaining commuter pass issuance processing.

FIG. 6 is a flowchart for explaining commuter ticket issuance processing.

FIG. 7 is a flowchart for explaining commuter ticket issuance processing.

FIG. 8 is a flowchart for explaining commuter pass issuance processing.

FIG. 9 is a flowchart for explaining commuter ticket issuance processing.

FIG. 10 is a flowchart for explaining commuter pass issuance processing.

FIG. 11 is a flowchart for explaining commuter pass issuance processing.

FIG. 12 is a flowchart for explaining commuter pass issuance processing.

FIG. 13 is a flowchart for explaining commuter pass issuance processing.

[Explanation of symbols]

1. Commuter ticket issuing device 11 ... Control unit 12 ... Memory 13 ... Commerce ticket issuing department 14 ... Credit card reader 15 ... Liquid crystal display input section 18 ... Banknote coin processing unit 20 ... Voice guidance section 21 ... Intercom

Continuation of front page (56) Reference JP-A-6-325235 (JP, A) JP-A-6-162292 (JP, A) JP-A-7-28899 (JP, A) JP-A-62-206666 (JP , A) JP-A-7-134762 (JP, A) JP-A-6-162322 (JP, A) JP-A-6-282765 (JP, A) (58) Fields investigated (Int.Cl. ⁷ , DB) Name) G07B 1/00-9/02 G07B 11/00-17/04 G07D 1/00-1/08 G07D 3/00-3/16 G07D 9/00-9/06 G07F 5/00-9/10 G10L 3/00 G10L 3/02 G10L 5/00-5/04 G10L 7/00-7/06 G10L 7/10-9/00 G10L 9/02 G10L 9/04 G10L 9/08 G10L 9/10 G10L 9 / 12 G10L 9/14 G10L 9/16 G10L 9/18 G10L 9/20

Claims (5)

(57) [Claims] 1. A acceptance means for accepting a commuter pass, a reading means for reading data such as section data from the commuter pass accepted by the accepting means, and data indicating the visually impaired person in the data read by the reading means. Whether or not the purchaser is visually impaired depends on whether or not the purchaser determines that the purchaser is not visually impaired. Guiding means for guiding, judging means for judging the number of months instructed according to the guidance by this guiding means, new commuter pass corresponding to the number of months judged by this judging means and the section data read by the reading means When the purchaser determines that the purchaser is a visually impaired person by the above-mentioned first determination means, the ticket issuing means for issuing the First voice guidance means for voice-guided reception of the telephone, second determination means for determining whether or not the intercom is received according to the voice guidance by the first voice guidance means, and the first voice-guide means. If the reception of the intercom is not determined by the second determination means even after a predetermined time has elapsed after the voice guidance by the voice guidance means, the second location of the intercom and the reception thereof are voice-guided. If the reception of the intercom is not judged by the second judgment means even if a predetermined time has passed after the guidance by the voice guidance means and the second voice guidance means, the acceptance by the acceptance means is fixed. Before the predetermined time elapses after the guidance by the discharging means for discharging the ticket and the first or second voice guiding means, When the reception of the intercom is determined, the third determination means for recognizing the voice generated by the purchaser and determining the number of months of use, the number of months determined by the third determination means, and the reading means. A commuter ticket issuing device comprising: a processing means for causing the ticket issuing means to issue a new commuter ticket corresponding to the section data read by. 2. A acceptance means for accepting a commuter pass, a reading means for reading data such as section data from the commuter pass accepted by the accepting means, and data indicating the hearing impaired person in the data read by the reading means. Whether the purchaser is a hearing impaired person or not is determined by the first determination means, and if the purchaser is determined not to be a hearing impaired person by the first determination means, the number of months is input. Guiding means for guiding, judging means for judging the number of months instructed according to the guidance by this guiding means, new commuter pass corresponding to the number of months judged by this judging means and the section data read by the reading means A ticket issuing means, a first guide display means for displaying the input of the number of months when the purchaser determines that the purchaser is a hearing impaired person, and the first guide display. means When the number of months has not been input even after a predetermined time has passed since the guide by, the second guide display means for again displaying the input of the number of months, and the guide display by the second guide display means. When the number of months has not been entered even after a predetermined time has elapsed since the operation, the ejecting means for ejecting the commuter pass accepted by the accepting means, and the guide display by the first or second guide displaying means. Corresponding to the second judging means for judging the instructed number of months before the lapse of a predetermined time after performing, and the number of months judged by the second determining means and the section data read by the reading means. A commuter ticket issuing device comprising: processing means for issuing a new commuter ticket by the ticket issuing means. 3. A acceptance means for accepting the commuter pass, a reading means for reading data such as section data from the commuter pass accepted by the accepting means, and a language used in the language data in the data read by the reading means. First determining means, and second determining means for determining whether or not the purchaser is a visually impaired person based on whether or not the data read by the reading means includes data indicating the visually impaired person. When it is determined by the second determination means that the purchaser is not a visually impaired person, a guide means for guiding the input of the number of months in the language determined by the first determination means, and an instruction according to the guidance by the guide means Determining means for determining the number of months passed, a ticket issuing means for issuing a new commuter pass corresponding to the number of months determined by this determining means and the section data read by the reading means, and a purchaser When the purchaser determines that the purchaser is visually impaired by the intercom for the purchaser that generates voice data by the first determination means, the reception of the intercom is performed in the language determined by the first determination means. The first voice guidance means for guiding, the second determination means for determining whether or not the intercom is received according to the voice guidance by the first voice guidance means, and the first voice guidance means. When the reception of the intercom is not judged by the second judging means even after a lapse of a predetermined time after the voice guidance, the location of the intercom and its reception are in the language judged by the first judging means. Second voice guidance means for voice guidance, and even if a predetermined time has elapsed after the guidance by the second voice guidance means, the third judgment means determines the intercom When it is not judged to be taken, the ejecting means for ejecting the commuter pass accepted by the accepting means and the third means before the predetermined time elapses after the guidance by the first or second voice guiding means is performed. When the reception unit determines that the intercom is received, the fourth determination unit that recognizes the voice generated by the purchaser and determines the number of months of use, and the month determined by the fourth determination unit. A commuter ticket issuing device comprising: a processing means for causing the ticket issuing means to issue a new commuter ticket corresponding to the number and the section data read by the reading means. 4. A receiving means for accepting a commuter pass, a reading means for reading data such as section data from the commuter ticket accepted by the accepting means, and a language used in the language data in the data read by the reading means to determine a language to be used. First determining means, and second determining means for determining whether or not the purchaser is a deaf person based on whether or not the data read by the reading means includes data indicating the deaf person. When it is determined by the second determination means that the purchaser is not a hearing impaired person, a guidance means for guiding the input of the number of months in the language determined by the first determination means, and an instruction according to the guidance by the guidance means Determination means for determining the number of months passed, ticket issuing means for issuing a new commuter pass corresponding to the number of months determined by this determination means and the section data read by the reading means, and the second When the purchaser determines that the purchaser is a hearing impaired person, the first guide display means for displaying the input of the number of months in the language determined by the first determination means, and the first guide display means. When the number of months has not been input even after a lapse of a predetermined time after the guidance by, the second guide display means for displaying the input of the number of months again in the language determined by the first determination means. The ejecting means for ejecting the commuter pass accepted by the accepting means when the number of months has not been input even if a predetermined time has elapsed after the guide display by the second guide displaying means, and the first means. Alternatively, a third judgment means for judging the instructed number of months before the predetermined time has elapsed after the guide display by the second guide display means, and the number of months judged by the third judgment means. Section data read by the above-mentioned reading means Commutation ticket issuing apparatus characterized by comprising a processing means for issuing by the ticket issuing means a new season ticket corresponding to. 5. Receiving means for accepting a commuter pass, reading means for reading data such as section data from the commuter ticket accepted by this accepting means, and visually impaired and hearing impaired persons in the data read by this reading means. First determining means for determining whether the purchaser is a visually impaired person, a hearing-impaired person, or a healthy person based on whether or not there is data to show, and the purchaser is a healthy person by the first determining means. If it is determined that the number of months is input, the guide means for guiding the input of the number of months, the determination means for determining the number of months instructed according to the guidance by the guide means, the number of months determined by the determination means and the reading A ticket issuing means for issuing a new commuter pass corresponding to the section data read by the means, an intercom for the purchaser that generates voice data for the purchaser, and a purchaser who is visually impaired by the first determining means. And When it is determined that the intercom is received, a first voice guidance unit that voice-guides the reception of the intercom, and a second determination unit that determines whether or not the intercom is received according to the voice guidance by the first voice guidance unit When the reception of the intercom is not judged by the second judgment means even if a predetermined time has elapsed after the voice guidance by the first voice guide means, the location of the intercom and its reception are Second voice guidance means for changing the explanation with the passage of time, and second interrogation of the intercom is judged by the second judgment means even if a predetermined time has elapsed after the guidance by the second voice guidance means. If not, the first ejecting means for ejecting the commuter pass accepted by the accepting means and the guidance by the first or second voice guiding means are provided. When the reception of the intercom is determined by the second determination means before a predetermined time has elapsed, a third determination means for recognizing the voice generated by the purchaser and determining the number of months of use, A first processing means for causing the ticket issuing means to issue a new commuter pass corresponding to the number of months determined by the third determining means and the section data read by the reading means; and purchase by the first determining means. If it is determined that the person is a hearing-impaired person, the first guidance display means for guiding and displaying the input of the number of months, and the number of months even if a predetermined time has elapsed after the guidance by the first guidance display means Is not input, the second guide display means for displaying the input of the number of months again in a color different from the guide display of the first guide display means, and the guide by the second guide display means. Predetermined time after displaying If the number of months is not entered even after passing, the second ejecting means for ejecting the commuter pass accepted by the accepting means and the guide display by the first or second guide displaying means are displayed. 4th determination means for determining the instructed number of months before a predetermined time has passed, and a new commuter pass corresponding to the number of months determined by the 4th determination means and the section data read by the reading means. A second ticket processing means for issuing the above-mentioned ticket issuing means, and a commuter ticket issuing device comprising: