JP3580728B2 - Communication terminal device - Google Patents

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a communication terminal device, such as a mobile phone or a PHS terminal, including a display unit for displaying a telephone number, various messages, and the like.
[0002]
[Problems to be solved by the invention]
For example, in the case of a mobile phone, for example, a user who has newly subscribed or changed the model may be uncertain about a function or an operation method of the mobile phone, or a fee or a payment method thereof. Therefore, in general, a consultation counter by a communication carrier is provided, and a consultation (inquiry) from a user is received by telephone or the like. However, in order for the user to contact the consultation desk, it is necessary to check the telephone number and make a call each time, which is troublesome for the user.
[0003]
The present invention has been made in view of the above circumstances, and it is an object of the present invention to provide a communication terminal device that can easily contact a consultation service and can improve the convenience for a user.
[0004]
[Means for Solving the Problems]
According to the communication terminal apparatus according to claim 1 of the present invention, when the power is turned on, the display control unit, the display unit, consultation notification screen indicating the communication carrier of the consultation is automatically displayed, originating in this state When the operation is performed, a call is made to the consultation desk, so that when the user wants to contact the consultation desk, the user performs the call operation with the consultation desk notification screen displayed on the display unit. If you do, the call will be sent to the consultation desk. Therefore, it is not necessary for the user to check the telephone number each time, and the user can easily contact the consultation desk, and the convenience for the user can be improved.
[0005]
Here, the user often wants to contact the consultation counter at the beginning of use, and thereafter, it may be rather troublesome to display the consultation counter notification screen on the display unit. Therefore, for a certain period at the beginning of use, the consultation counter notification screen is automatically displayed on the display unit when the power is turned on. Is displayed, and the convenience for the user can be improved. Since the consultation window notification screen is not automatically displayed after a certain period of time, it is possible to prevent the user from feeling bothered.
[0006]
In this case, when the power-on, determines whether a certain period of the beginning use has elapsed, can you to configure so as to display the standby screen on the display unit if beyond a predetermined period (according Item 2)). Furthermore, when the consultation counter notification screen is displayed on the display unit, it can be determined whether a predetermined time has elapsed since the power was turned on, and the display can be switched to a standby screen after the predetermined time has elapsed (claim Item 3 invention).
[0007]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, an embodiment in which the present invention is applied to a mobile phone will be described with reference to the drawings. FIG. 3 illustrates an external configuration of the mobile phone 1 as the communication terminal device according to the present embodiment, and FIG. 4 schematically illustrates an electrical configuration of the mobile phone 1. Here, as shown in FIG. 3, the main body 2 of the mobile phone 1 has a vertically long shape of a portable size, and a key operation unit 3 is provided on a surface portion thereof, which is located at a substantially lower half portion. ing.
[0008]
The key operation unit 3 includes an end / power key 3a, a start (incoming) key 3b, a redial / clear key 3c, a character key 3d, a menu / enter key 3e, up / down / left / right cursor keys 3f, and numbers and characters. A large number of keys including a plurality of dial keys 3g and the like are provided. At this time, a flip 4 is provided at the lower end of the main body 2 so as to open and close the key operation unit 3. It is to be noted that an incoming call operation (call) can be performed with the flip 4 closed.
[0009]
Further, the main body 2 is provided with a display unit 5 located above the key operation unit 3. The display unit 5 is composed of, for example, an LCD capable of displaying Chinese characters, and displays a telephone number, various messages, a function screen for realizing various functions, a consultation window notification screen (see FIG. 2) described later, and the like. It has become. Further, a microphone 6 for inputting a transmission sound is provided at the lower end of the surface of the main body 2, and a speaker 7 for outputting sound is provided above the display unit 5. Is provided. At the upper end of the main body 2, an incoming lamp 8 made of an LED or the like that blinks when an incoming call is received is provided, and an antenna 9 for communication (call) is provided so as to be able to be pulled out.
[0010]
On the other hand, as shown in FIG. 4, a control circuit 10 mainly composed of a microcomputer and performing overall control is provided in the main body 2, and an audio processing unit 11, which is connected to the control circuit 10, A data conversion unit 12 and a transmission / reception unit 13 are provided. The voice processing unit 11 is connected to the microphone 6 and the speaker 7, is connected to the data conversion unit 12, is connected to the transmission / reception unit 13, and is connected to the transmission / reception unit 13. Antenna 9 is connected. An operation signal of the key operation unit 3 is input to the control circuit 10, and the control circuit 10 controls display on the display unit 5.
[0011]
The control circuit 10 is connected to a storage unit 14 including, for example, a nonvolatile memory (EEPROM). The storage unit 14 stores control programs related to communication (transmission and reception of calls and e-mails) and programs for executing various functions, and also displays memory dial (phone book) data and a consultation window notification screen described later. Various data including the above data and the like are stored. Further, a timer 15 for realizing a clock function is connected to the control circuit 10, and the current date and time, the day of the week, and the like are displayed on a standby screen or the like of the display unit 5, for example.
[0012]
With such a configuration, during a call of the mobile phone 1, a signal received by the antenna 9 is converted into communication data by the transmission / reception unit 13, and the communication data is converted into voice data by the data conversion unit 12, and the voice data Is output from the speaker 7 by the voice processing unit 11 as a transmission signal. At the same time, the reception signal input from the microphone 6 is converted into voice data by the voice processing unit 11, the voice data is converted into communication data by the data conversion unit 12, and the communication data is converted into a transmission signal by the transmission / reception unit 13. The data is converted and output from the antenna 9, thereby realizing a call function.
[0013]
Although detailed description is omitted, the mobile phone 1 also has a function of transmitting and receiving mail (text message data). Note that the user can use the mobile phone 1 by obtaining (purchasing) the mobile phone 1 and making a contract (registration) with a communication carrier. At this time, for the convenience of the user (contractor), the telecommunications carrier sets up a consultation desk and provides a telephone call from the user regarding the function and operation method of the mobile phone, or the fee and the payment method. Consultations (inquiries) are accepted.
[0014]
As will be described later in the operation description, in this mobile phone 1, a consultation window of a communication carrier is displayed on the display unit 5 when the power is turned on by a software configuration centering on the processing operation of the control circuit 10. A consultation window notification screen for notification is displayed. Therefore, the control circuit 10 functions as a display control unit. At this time, in this embodiment, as shown in FIG. 2, a contract thanks message is displayed on the consultation window notification screen together with the telephone number of the consultation window.
[0015]
When the user performs an outgoing call operation (on operation of the start key 3b) in the display state of the consultation counter notification screen, a call is made to the telephone number of the consultation counter with one touch, and a call is made to the consultation counter. You can do it. Further, in the present embodiment, the consultation counter notification screen is automatically displayed when the power is turned on for a certain period (for example, two weeks) at the beginning of use, and when the power supply is turned on, the display section is displayed. 5, a normal standby screen is displayed when the power is turned on.
[0016]
Next, the operation of the above configuration will be described with reference to FIGS. The flowchart of FIG. 1 shows a procedure relating to control of screen display of the display unit 5 executed by the control circuit 10 when the power is turned on. That is, when the power of the mobile phone 1 is turned on (end in power-off state / power-on key 3a is turned on), first, in step S1, it is determined whether or not a certain period (for example, two weeks) has elapsed since the registration. Is determined. If it has been more than two weeks since the start of use (Yes in step S1), a normal standby screen is displayed on the display unit 5 in step S2. Although not shown, the standby screen displays the current date and time on the display unit 5.
[0017]
On the other hand, if it is within two weeks after the start of use (No in step S1), in the next step S3, a consultation window notification screen notifying the consultation window of the communication carrier is automatically displayed on the display unit 5. Is done. FIG. 2 shows a specific example of the consultation window notification screen. The display unit 5 displays a message of thanks for the user's contract, and prompts the user to call the consultation window when the user has a consultation. The display and the telephone number of the consultation counter will be displayed.
[0018]
When the consultation counter notification screen is displayed on the display unit 5 in this manner, in the next step S4, it is determined whether or not a predetermined time (for example, one minute) has elapsed since the power was turned on. Key 3b is turned on). In this case, if no operation is performed, this consultation counter notification screen is continuously displayed for a predetermined time, for example, one minute (No in steps S4 and S5), and when the predetermined time has elapsed (Yes in step S4), The display unit 5 is switched to the normal standby screen described above (step S2).
[0019]
Here, when the user wants to consult (inquire) about, for example, the function and operation method of the mobile phone 1 or the fee and the payment method, the user is in a state where the consultation window notification screen is displayed on the display unit 5. Then, the start key 3b is turned on (Yes in step S5). Then, in the next step S6, a call is made to the telephone number of the consultation counter, and the telephone can be called with one touch.
[0020]
Although not shown in the flowchart, even after two weeks have elapsed from the start of use (a state in which the standby screen is displayed on the display unit 5), the user can perform a predetermined operation on the key operation unit 3 The telephone number of the consultation desk can be called, and a call can be made with one touch in that state, similarly to the function of the memory dial. Thus, even after two weeks have elapsed from the start of use, the user can easily make a call to the consultation desk.
[0021]
As described above, according to the present embodiment, when the user wants to contact the consultation service, if the user performs a call operation on the key operation unit 3 in a state where the consultation service notification screen is displayed on the display unit 5, the user can consult with one touch. Calls will be sent to the counter. Therefore, there is no need for the user to look up the telephone number one by one as in the past, and it is possible to easily contact the consultation desk with one touch, which has an excellent effect that the convenience for the user can be improved. It is.
[0022]
In addition, in this embodiment, in particular, the contract thank-you message is also displayed on the consultation counter notification screen, so that, unlike a simple screen in which, for example, only the telephone number of the consultation counter is displayed, the user feels comfortable. Will be able to use it. Further, in this embodiment, in particular, for a certain period (two weeks) at the beginning of use, in which the user frequently contacts the consultation desk, the consultation desk notification screen is automatically displayed on the display unit 5 when the power is turned on. After that, when the consultation desk is almost not contacted, the normal standby screen is displayed on the display unit 5, so that it is possible to obtain an advantage that the user can be prevented from being bothered. You can.
[0023]
In the above embodiment, the consultation window notification screen is displayed when the power is turned on for two weeks from the start of use, but the period (constant period) may be one week or one month. Further, the certain period may be determined based on time (for example, 100 to 200 hours) or the number of times of turning on the power (for example, 20 to 30 times) . At any time, it may be it is possible to display the consultation notification screen in accordance with the key operation of Yu over The. Further, the predetermined time during which the consultation counter notification screen is displayed is not limited to one minute, and may be about 30 seconds. Further, the consultation counter notification screen is continuously displayed until the user performs some key operation. You may make it keep.
[0024]
In the above-described embodiment, in addition to the telephone number of the consultation desk, the contract thanks message is also displayed on the consultation desk notification screen, but the intended purpose can be achieved without necessarily displaying the contract thanks message. Can be. Further, at a consultation counter that accepts consultations by e-mail, an e-mail address may be displayed. In addition, the present invention can be implemented with appropriate modifications without departing from the gist, for example, the present invention can be applied not only to a mobile phone but also to any communication terminal device having a display unit.
[Brief description of the drawings]
FIG. 1 shows an embodiment of the present invention, and is a flowchart showing a control procedure of a screen display of a display unit when the power is turned on. FIG. 2 is a diagram showing a display example of a consultation counter notification screen. FIG. 4 is a block diagram schematically showing an electrical configuration of a mobile phone.
In the drawings, 1 is a mobile phone (communication terminal device), 2 is a main body, 3 is a key operation unit, 3a is an end / power key, 3b is a start key, 5 is a display unit, 10 is a control circuit (display control means), Reference numeral 14 denotes a storage unit, and 15 denotes a timer.

Claims (3)

In those equipped with a display unit for displaying phone numbers and various messages,
Wherein the display unit, setting a display control means for displaying the consultation notification screen informing the consultation of operators,
The transmission operation is performed in the display state of the consultation window notification screen, so that the transmission to the consultation window is performed , and
The communication terminal device , wherein the display control means is configured to automatically display a consultation window notification screen on the display unit when the power is turned on for a certain period at the beginning of use . When the power is turned on, it is determined whether a predetermined period of time at the beginning of use has elapsed, and if the predetermined period has been exceeded, a standby screen is displayed on the display unit. Item 2. The communication terminal device according to item 1. 3. When the consultation window notification screen is displayed on the display unit, it is determined whether a predetermined time has elapsed since the power-on, and the screen is switched to a standby screen after the predetermined time has elapsed. The communication terminal device according to claim 1.

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