JP3592231B2 - Hotel private branch exchange system - Google Patents

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a private branch exchange system for a hotel, and more particularly, to a method of connecting a host computer to a network including an exchange in a hotel system.
[0002]
[Prior art]
Conventionally, this type of host computer connection method is used for the purpose of one-to-one connection with an exchange. For example, Japanese Patent Application Laid-Open No. 64-82792 discloses that a private branch exchange (PBX) 61 having a CPU (central processing unit) 61a and a host computer 62 include a communication path 101 and terminal control information, as shown in FIG. An example is described in which a computer line 100 including a path 102 and a special data transmission path 103 is connected.
[0003]
In the above system, the PBX 1 is connected to a terminal connection device 63 for accommodating and connecting the telephones 64 and 65 in the cabin, and a terminal line 200 including a communication path 201 and a control information path 202.
[0004]
In the connection method of the host computer, when the host computer 62 receives data from the terminal, the data from the terminal is stored in the CPU 61a via the terminal line 200, and the host computer 62 makes a call from the CPU 61a via the computer line 100. It receives the terminal number and processes the information.
[0005]
[Problems to be solved by the invention]
However, in the conventional connection method of the host computer, only one-to-one connection between the host computer and the exchange is considered, and in connection of a plurality of host computers in a plurality of exchanges, a host computer to be processed is determined for each node. Since there is no data for setting a processing host computer for each guest room in the same node in another guest room in the same node, it is not possible to perform processing by the host computer of each different node in each guest room.
[0006]
Further, in the conventional connection method of the host computer, since the data in the PBX must be changed in order to change the host computer to be processed, the host computer cannot be easily changed.
[0007]
Therefore, an object of the present invention is to solve the above-mentioned problems, to provide a private branch exchange system for hotels that can manage a variety of room information and can easily change a processing host computer. is there.
[0008]
[Means for Solving the Problems]
A hotel private branch exchange system according to the present invention is a hotel private branch exchange system that causes host computers of different nodes to process room information for the same node in a plurality of exchanges, and is connected to the plurality of exchanges in common and A database for searching for a node corresponding to the guest room is provided, and a processing node is searched from the database based on the room information, and the host computer of the searched processing node is configured to process the room information. .
[0009]
That is, the hotel private branch exchange system of the present invention is a system in which room information of the same node in a plurality of exchanges is processed by a host computer of each different node, and corresponds to a guest room commonly connected to the exchanges via the Internet. A database for searching for the selected node is provided. The processing node is searched from the room information by the database, and the host computer of the processing node processes the node.
[0010]
More specifically, in the hotel private branch exchange system of the present invention, when the guest room information of each different guest room is processed by the host computer of each different node, the detected guest room information is used to process a database connected via the Internet. Then, the processing node is searched, and the room information is transferred from the event transfer circuit to the host computer of the searched processing node, and is processed.
[0011]
As a result, the host computer to be processed by each guest room in the node can be a different node, and all the room information can be simultaneously processed by all the host computers. Information management by the host computer can be performed, and a variety of room information can be managed.
[0012]
In addition, by rewriting the database from the host computer without changing the data in the exchange, it becomes possible to change the host computer that processes in each guest room, so that it is possible to easily change the processing host computer. Become.
[0013]
BEST MODE FOR CARRYING OUT THE INVENTION
Next, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing the configuration of a hotel private branch exchange system according to one embodiment of the present invention. In FIG. 1, a private branch exchange system for a hotel according to an embodiment of the present invention includes a network control node (network control exchange) [A (NCN)] 1 and a local network node (local network exchange) [B (LN), C ( LN)], 2, 3, a relay console 4, a server 5, in-room telephones 6, 7, and host computers 8 to 10.
[0014]
The network control node 1 and the local network nodes 2 and 3 have communication controllers 11, 21 and 31, and communication path switches (TDSW) 14, 24 and 34, respectively. Have been.
[0015]
Information necessary for controlling various service functions in the network control node 1 and the local network nodes 2 and 3 is held in a station data storage memory (not shown), and local station data (information unique to each node) is stored. LDM) 12, 22, and 32, and network station data (NDM) 13, 23, and 33, which are information common to each node.
[0016]
The server 5 is connected to the network control node 1 and the local network nodes 2 and 3 via the Internet 40, and stores a database 51 for deriving host computers 8 to 10 of nodes corresponding to the cabin, and stores various information in the host computers 8 to And an event transfer circuit 52 for transferring the data to the event transfer circuit 10.
[0017]
2 to 4 are flow charts showing the operation of the hotel private branch exchange system according to one embodiment of the present invention. FIG. 2 shows an operation procedure when different rooms are processed by host computers of different nodes in response to an event of the same node, and FIG. 3 shows an operation procedure when all events are processed by host computers of all nodes. 4 shows an operation procedure when the processing host computer is changed. The operation of the hotel private branch exchange system according to one embodiment of the present invention will be described with reference to FIGS.
[0018]
First, with reference to FIG. 2, an operation procedure when different rooms are processed by host computers of different nodes in the event of the same node will be described. Hereinafter, the guest rooms having the telephones 6 and 7 in the guest room will be described as 6 and 7.
[0019]
If a wake-up call is reserved by a guest of the guest room 6 and a guest of the guest room 7, the attendant console 4 sets the wake-up call from the guest of the guest room 6 and the guest of the guest room 7 to the network control node 1. I do.
[0020]
When a wake-up call for each of the guest in the guest room 6 and the guest in the guest room 7 is set from the attendant console 4 (step S1 in FIG. 2), the network control node 1 detects room extension information and event information from the setting information. (Step S2 in FIG. 2).
[0021]
Subsequently, the network control node 1 refers to the database 51 in the server 5 via the Internet 40 and determines a node of the processing host computer (step S3 in FIG. 2). Here, the database 51 stores information indicating the processing node to which the host computer that processes the room information is connected.
[0022]
When the network control node 1 knows the transfer destination processing node (step S4 in FIG. 2), the event transfer circuit 52 transmits information to the host computers 8 and 9 of the processing nodes via the communication control units 21 and 11 respectively (FIG. 2). In two steps S5), the host computers 8 and 9 process the room information (step S6 in FIG. 2).
[0023]
Next, an operation procedure when all events are processed by the host computers of all nodes will be described with reference to FIG. Also in this case, the guest rooms having the in-room telephones 6, 7 will be described as 6, 7.
[0024]
In order to process all events by the host computers 8 to 10 of all nodes, the host computer 9 rewrites the data of the database 51 in the server 5 via the Internet 40 so that the node corresponding to the guest room 6 is replaced with all nodes. (Step S11 in FIG. 3).
[0025]
When a wake-up call is reserved by a guest in the guest room 6, the attendant console 4 sets a wake-up call from a guest in the guest room 6 to the network control node 1. When a wake-up call for a guest in the guest room 6 is set from the relay console 4 (step S12 in FIG. 3), the network control node 1 detects room extension information and event information from the setting information (step S13 in FIG. 3).
[0026]
Subsequently, the network control node 1 refers to the database 51 in the server 5 via the Internet 40 and determines the node of the processing host computer (Step S14 in FIG. 3).
[0027]
When all the nodes that process the room information are known (step S15 in FIG. 3), the network control node 1 sends the event transfer circuit 52 to the host computers 8 to 10 of all the processing nodes via the communication control units 21, 11, and 31. Then, information is transmitted (step S16 in FIG. 3), and the host computers 8 to 10 process the room information (step S17 in FIG. 3).
[0028]
Further, an operation procedure when changing the processing host computer will be described with reference to FIG. Also in this case, the guest rooms having the in-room telephones 6, 7 will be described as 6, 7.
[0029]
When a wake-up call is reserved by a guest in the guest room 6, the attendant console 4 sets a wake-up call from a guest in the guest room 6 to the network control node 1. When a wake-up call for a guest in the guest room 6 is set from the relay console 4 (step S21 in FIG. 4), the network control node 1 detects room extension information and event information from the setting information (step S22 in FIG. 4).
[0030]
Subsequently, the network control node 1 refers to the database 51 in the server 5 via the Internet 40 and determines the node of the processing host computer (Step S23 in FIG. 4).
[0031]
When the node that processes the event is known (step S24 in FIG. 4), the network control node 1 transmits information to the host computer 8 via the communication control unit 21 by the event transfer circuit 52 and performs the processing (step S25 in FIG. 4). ). The host computer 8 rewrites the data of the database 51 in the server 5 via the Internet 40 from the node corresponding to the cabin 6 to the local network node 3 (step S26 in FIG. 4).
[0032]
Thereafter, when a wake-up call for a guest in the guest room 6 is set from the relay console 4 (step S27 in FIG. 4), the network control node 1 detects room extension information and event information from the set information (step S28 in FIG. 4). ).
[0033]
Subsequently, the network control node 1 refers to the database 51 in the server 5 via the Internet 40 and determines the node of the processing host computer (Step S29 in FIG. 4).
[0034]
The network control node 1 transmits information via the communication control unit 31 to the host computer 10 of the processing node that processes the event by the event transfer circuit 52 (step S30 in FIG. 4), and the host computer 10 performs processing of the event. Perform (Step S31 in FIG. 4).
[0035]
In this manner, the host computers 8 to 10 to be processed by the guest rooms in the same node can be different nodes, and all the room information can be processed by all the host computers 8 to 10 at the same time. Information management by various host computers 8 to 10 can be performed for each guest room, and various types of room information management can be performed.
[0036]
Further, by rewriting the database 51 from the host computers 8 to 10 without changing the data in the exchange, it is possible to change the host computers 8 to 10 for processing in the cabin units. A change 0 can be made.
[0037]
In the present embodiment, the network control node 1 and the local network nodes 2 and 3 and the host computers 8 to 10 connected to the respective nodes have been described. It is also possible to connect a computer. In this case, since the determination of the processing host computer is performed based on the contents of the database 51, the same effect as described above can be expected, thereby enabling more complicated room information management.
[0038]
【The invention's effect】
As described above, according to the present invention, in a hotel private branch exchange system in which a host computer of each of the nodes processes the same guest room information of the same node in a plurality of exchanges, it is connected to a plurality of exchanges and connected to the guest room. A variety of room information can be managed by searching for a processing node based on room information from a database for searching for a corresponding node and causing the host computer of the searched processing node to process the room information. This has the effect that the processing host computer can be easily changed.
[Brief description of the drawings]
FIG. 1 is a block diagram showing a configuration of a hotel private branch exchange system according to an embodiment of the present invention.
FIG. 2 is a flowchart illustrating an operation of the private branch exchange system for a hotel according to one embodiment of the present invention.
FIG. 3 is a flowchart illustrating an operation of the private branch exchange system for a hotel according to an embodiment of the present invention.
FIG. 4 is a flowchart illustrating an operation of the private branch exchange system for a hotel according to one embodiment of the present invention.
FIG. 5 is a block diagram showing a configuration of a hotel private branch exchange system according to a conventional example.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 Network control node 2, 3 Local network node 4 Attendant stand 5 Server 6, 7 Telephone in room 8-10 Host computer 11, 21, 31 Communication control part 12, 22, 32 Local station data 13, 23, 33 Network station data 14, 24, 34 Communication path switch 40 Internet 51 Database 52 Event transfer circuit

Claims (2)

A hotel private branch exchange system that causes a host computer of each node to process guest room information of the same node in each of a plurality of exchanges, and searches for a node connected to the plurality of exchanges in common and corresponding to the guest room. The private branch exchange system for hotels, characterized in that the processing node is searched from the database based on the room information, and the host computer of the searched processing node processes the room information. 2. The private branch exchange system for hotels according to claim 1, further comprising an event transfer unit for transferring the room information to the host computer of the searched processing node.

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