JP3662005B2 - Service point grant apparatus, service point grant method, and service point grant program - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a service point grant apparatus having a service point grant function such as an electronic cash register, a POS (Point Of Sales) terminal, a service point grant method for the apparatus, and a service for realizing a service point grant function in a computer. It relates to point grant program.
[0002]
[Prior art]
The point service system has been introduced in retail stores and restaurants. This system calculates service points based on the sales amount of each product for each product sales transaction with the customer and gives it to the customer. Give the benefits of. By introducing this system, customers come to the store frequently in order to collect points, so that customers can be established.
[0003]
Recently, however, point service systems have been introduced at many stores, so simply giving service points in proportion to the amount of sales is not attractive to customers, and customers cannot be established. It was the actual situation. Therefore, for example, a certain sale period is set, and during this period, service points are given to customers at multiple times the usual rate, and the service point ratio is further increased on the customer's birthday, wedding anniversary, etc. In this way, serviceability has been improved.
[0004]
In general, service points are automatically calculated by a product sales data processing device that registers and processes sales data of each product sold as one commercial transaction, a so-called electronic cash register, a POS terminal, or the like. The calculated service points are accumulated in, for example, a point card owned by each customer.
[0005]
Therefore, various point magnifications can be set in the product sales data processing apparatus, and when data for one commercial transaction is input, all point magnifications corresponding to the contents of the commercial transaction are acquired. Then, there is a system in which the transaction magnification is determined by multiplying each point magnification, and the service point of this time is calculated by multiplying the point calculated from the sales amount of the transaction by this transaction magnification. By using such a merchandise sales data processing apparatus, it becomes possible to easily implement a point service system with high serviceability that meets customer needs.
[0006]
[Problems to be solved by the invention]
However, in the conventional merchandise sales data processing apparatus that can set various point magnifications, the transaction magnification is determined by multiplying all the point magnifications corresponding to the contents of the commercial transaction. There was a risk that the profit would be lost on the store side because the magnification was too large. For this reason, each point magnification must be set in consideration of multiplication of the magnifications, and the setting work is very complicated.
[0007]
The present invention has been made based on such circumstances, and the purpose of the present invention is to prevent the transaction magnification used for calculating service points from becoming high, and provide high serviceability that meets customer needs. It is an object of the present invention to provide a service point grant device, a service point grant method, and a service point grant program that can easily implement a point service system.
[0008]
[Means for Solving the Problems]
The present invention relates to a service point granting device (for example, an electronic cash register, a POS terminal) for granting a service point calculated based on data input of one commercial transaction to the purchase side of the commercial transaction, a service point granting method for this device, and A service point grant program for realizing a service point grant function on a computer, wherein a transaction rate used for calculating service points is determined for each business transaction, and an upper limit rate at which a transaction rate for one commercial transaction is preset. If the transaction ratio exceeds the upper limit ratio, the upper limit ratio is adopted as the transaction ratio for the transaction. If the transaction ratio is less than the upper limit ratio, the transaction ratio is adopted as the transaction ratio for the transaction. Including calculating.
[0009]
Therefore, since the transaction magnification used for calculating the service point is limited to the upper limit magnification or less, the service point calculated at the transaction magnification exceeding the upper limit magnification is not given to the purchase side of the commercial transaction.
[0010]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
In addition, this embodiment is a step-by-step method according to the annual sales performance for each type of point card, as well as the type rate specified for each type of point card as an additional rate derived according to the transaction details. This is a case where the present invention is applied to a POS terminal having a service point giving function capable of setting a specified progressive magnification.
[0011]
FIG. 1 is a block diagram showing a main configuration of a POS terminal according to the present embodiment. A CPU (Central Processing Unit) 1 is mounted on the POS terminal as a computer main body. Then, the CPU 1 is connected to a ROM (Read Only Memory) 3 and a RAM (Random Access Memory) 4 as a main storage unit and an HDD (Hard Disk as an auxiliary storage device) via a bus line 2 such as an address bus and a data bus. Drive) device 5 is connected.
[0012]
The bus line 2 includes a communication unit 7, an input / output (I / O) port 8, a keyboard controller 9, two display controllers 10, 11, Input / output units such as a printer controller 12 and a card reader / writer controller 13 are connected.
[0013]
Although not shown, a host device (for example, a store controller) is connected to the communication interface 7 via a communication line such as a LAN (Local Area Network).
[0014]
A signal from the mode switch 14 is input to the I / O port 8. In addition, a drive signal is output to the drawer 15 according to a command from the CPU 1. The drawer 15 is provided to receive cash or the like, and automatically opens when a drive signal is input. The mode switch 14 selects various operation modes such as “registration”, “inspection”, “settlement”, “setting”, and instructs the CPU 1 to execute them, and is switched by, for example, a key. Incidentally, “registration” is a business mode in which the sales data of each product input as data of one commercial transaction is registered in the memory. “Inspection” is a job mode in which the contents registered in the memory by executing the “registration” job are output as a report. “Checkout” is a job mode in which the contents registered in the memory by executing the “register” job are output as a report and then the contents of the memory are cleared. “Setting” is a job mode in which data necessary for executing various jobs is previously set in a memory.
[0015]
A keyboard 16 is connected to the keyboard controller 9. As shown in FIG. 2, the keyboard 16 includes a numeric key 21 for inputting numeric data, a plurality of department keys 22 each preset with a department code for classifying products, a clear key 23, and a subtotal. Various keys such as a key 24, a deposit / cash key 25, a multiplication key 26, and a cancel key 27 are arranged. The deposit / cash key 25 functions as a registration closing key for declaring the end of merchandise registration for one commercial transaction.
[0016]
One display controller 10 is connected to an operator display 17, and the other display controller 11 is connected to a customer display 18. The display 17 and the customer display 18 display the product name, price, total price, change amount, etc. of each product input as data for one commercial transaction.
[0017]
A printer 19 for printing and issuing receipts is connected to the printer controller 12. The receipt is printed with the product name, amount, total amount, transaction date and time, transaction number, etc. of each sale product in one commercial transaction, as well as service points calculated based on the data input of this single commercial transaction.
[0018]
A card reader / writer 20 is connected to the card reader / writer controller 13. As shown in FIG. 3, the card reader / writer 20 writes data to the magnetic stripe portion 32 of the point card 31 made of a magnetic card or reads data recorded on the magnetic stripe portion 32. The point card 31 is issued to each customer who has contracted as a point member who can receive service points. In this embodiment, a general member card, a special member card, and an employee card are used. Assume that there are three types of cards. The magnetic stripe portion 32 of each point card 31 has a different card number for each card, a type code for identifying the type of card, a cumulative number of service points given to customers who own the card, The accumulated amount that is the customer's annual sales record is recorded. The point card 31 is not limited to a magnetic card, and may be an IC card or a rewritable card using a rewritable marking technology.
[0019]
As shown in FIG. 4, the POS terminal having such a configuration has a point setting file 41 in which a point reference amount area and a point multiplying area are formed, and a type of point card 31 (for general members). Card type setting file 42 in which a type magnification area, a three-stage progressive magnification area, and an upper limit magnification area are formed is stored in the HDD device 5. In each area of the point setting file 41 and the card type setting file 42, arbitrary numerical values are set by key input of the keyboard 16 in the “setting” mode.
[0020]
Incidentally, in the point setting file 41, an amount corresponding to one service point is set in the point reference amount area. In the point magnification area, a point reference magnification applied to all transactions is set.
[0021]
On the other hand, in the card type setting file 42, the type magnification designated for each type of the point card 31 is set in the type magnification area. In the progressive magnification area divided into three stages according to the accumulated amount range corresponding to the annual sales performance, the progressive magnification designated for each stage for each type of the point card 31 is set. In the upper limit magnification area, an upper limit value (upper limit magnification) of the transaction magnification designated for each type of the point card 31 is set.
[0022]
In addition, as shown in FIG. 5, this POS terminal includes a card type memory 51, a cumulative point memory 52, a cumulative amount memory 53, a registering flag memory 54, a transaction totalizer memory 55, A total magnification memory 56 is formed in the RAM 4. The card type memory 51, the accumulated point memory 52, and the accumulated amount memory 53 store data L, P, and G of the card type, accumulated points, and accumulated amount read from the point card 31 by the card reader / writer 20, respectively. Is done. The registering flag memory 54 stores a registering flag F that is set to “1” when the product registration of one commercial transaction is started and is reset to “0” when the product registration is completed. The transaction total memory 55 stores the total amount A of all the sales items input as data for one commercial transaction. The total magnification memory 56 is a total magnification obtained by multiplying the point reference magnification set in the point setting file 41 by the type magnification and the progressive magnification derived from the card type setting file 42 according to the contents of one commercial transaction. B is stored.
[0023]
Thus, when the CPU 1 of the POS terminal detects the input of the registration lock key in the “registration” mode, it starts the lock key input process shown in the flowchart of FIG. First, the CPU 1 checks whether or not the registration flag F is set as ST1. If the registration flag F is reset, an error occurs because the registration closing key is operated without data input for one commercial transaction.
[0024]
When the registration flag F is set in ST1, since the end of product registration for one commercial transaction is declared, a registration closing process is executed as ST2. In this process, when the registration closing key is the deposit / cash total key 25, the change amount is calculated from the total amount A stored in the transaction total memory 55 and the deposited amount, and the display 17 and the customer display 18 are displayed. It is a process to display on.
[0025]
When the registration closing process ends, the CPU 1 determines whether or not the data (card number, card type, accumulated points, accumulated amount) of the point card 31 is read by the card reader / writer 20 in ST3. When the data on the point card 31 is read, since the transaction is with a customer who is a point member, the processes of ST4 to ST10 are executed. Since it is a commercial transaction, the processing of ST4 to ST10 is omitted.
[0026]
In ST4 to ST6, the data L, P, and G of the card type, accumulated points, and accumulated amount read from the point card 31 are stored in the card type memory 51, accumulated point memory 52, and accumulated amount memory 63, respectively. In ST7, the data (current transaction total amount) A in the transaction total memory 55 is added to the data (card cumulative amount) G in the total amount memory 63. In ST8, the current point P0 calculation process is executed. This point calculation process will be described later. In ST9, the current point P0 calculated in the current point calculation process in ST8 is added to the data (card cumulative points) P in the cumulative point memory 52. In ST10, the data (P + P0) in the accumulated point memory 52 and the data (G + A) in the accumulated amount memory 53 are output to the card reader / writer 20, and the accumulated points and the accumulated amount of the point card 31 are updated.
[0027]
Thereafter, the CPU 1 drives the printer 19 as ST11 to issue a receipt printed with registration information, total information, current points, accumulated points and the like of each product registered for sale in the one commercial transaction. In ST12, the drawer 15 is instructed to be opened. Further, in ST13, each data in the card type memory 51, the accumulated point memory 52, the accumulated amount memory 53, the transaction total memory 54 and the total magnification memory 55 is cleared. Thereafter, if the registering flag F is reset in ST14, the closing key input process is terminated.
[0028]
FIG. 7 is a flowchart specifically showing the current point calculation process. This process is in accordance with a service point grant program preset in the ROM 3. The service point grant program may be downloaded from the outside to the HDD device 5 or the like via the communication interface 7.
[0029]
When this point calculation process is started, the CPU 1 first reads the point reference amount from the point setting file 41 and reads the transaction total amount A from the transaction total memory 55 as ST21. Then, the transaction total amount A is divided by the point reference amount, and an integer value obtained by rounding down the decimal point of the quotient is calculated as the basic point Q.
[0030]
Next, the CPU 1 reads the card type data L from the card type memory 51 as ST22. Then, the card type setting file 42 is searched, and the type magnification corresponding to the card type data L is derived as the first additional magnification B1. In ST23, the accumulated amount data G is read from the accumulated amount memory 53. Then, the card type setting file 42 is searched, and from the three stages of progressive magnification corresponding to the card type data L, the progressive magnification of the stage to which the accumulated amount data G belongs is derived as the second additional magnification B2.
[0031]
Next, the CPU 1 reads the point reference magnification from the point setting file 41 as ST24. Then, the transaction magnification B is calculated by multiplying the point reference magnification by the first additional magnification (type magnification) B1 and the second additional magnification (progressive magnification) B2 (magnification determining means).
[0032]
Next, the CPU 1 searches the card type setting file 42 as ST25 and derives the upper limit magnification corresponding to the card type data L. And this upper limit magnification and transaction magnification B are compared, and it is determined whether transaction magnification B exceeds an upper limit magnification (magnification comparison means).
[0033]
Here, when the transaction magnification B does not exceed the upper limit magnification, the transaction magnification B is adopted as the transaction magnification B0 of the current service point as ST26. On the other hand, when the transaction rate B exceeds the upper limit rate, the upper limit rate is adopted as the transaction rate B0 of the current service point as ST27. In ST28, the basic service point Q is multiplied by the transaction rate B0 of the current service point to calculate the current service point P0 (point calculation processing means).
[0034]
As described above, in the POS terminal according to the present embodiment, when the product sales data is input with respect to the business transaction with the customer who presented the point card 31, the registration closing key is input and the end of the product registration is declared, Service points are calculated by the following procedure.
[0035]
First, a basic point Q is calculated from the total amount A of the commercial transaction and a preset point reference amount. Next, the type magnification B1 corresponding to the type of the point card 31 presented by the customer and the progressive magnification B2 corresponding to the annual sales performance of the customer are derived from the card type setting file 42. Then, the transaction magnification B is calculated by multiplying the preset point reference magnification by the type magnification B1 and the progressive magnification B2. Next, it is compared whether or not the transaction magnification B exceeds an upper limit magnification set in advance corresponding to the type of the point card 31. As a result, when the transaction magnification B is equal to or less than the upper limit magnification, the transaction magnification is adopted as it is. Then, the basic point Q is multiplied by the transaction magnification B to calculate the current point P0. On the other hand, when the transaction magnification B exceeds the upper limit magnification, the upper limit magnification is adopted. Then, the basic point Q is multiplied by the upper limit magnification to calculate the current point P0.
[0036]
Accordingly, when the transaction magnification B calculated by multiplying the point reference magnification by the type magnification B1 and the progressive magnification B2 derived according to the contents of the commercial transaction exceeds the upper limit magnification, the upper limit magnification is adopted as the transaction magnification. Therefore, the service points calculated at a rate exceeding the upper limit rate are not given to the customer who is the purchaser of the commercial transaction.
[0037]
For example, assume that the values shown in FIG. 2 are set in the areas of the point setting file 41 and the card type setting file 42, respectively. In this state, as a first example, if you have a point card 31 for general members and you process a business transaction with a customer whose total sales amount is 200,000 yen or more, the point reference multiplier is double Since the type magnification is 1 and the progressive magnification is 3 times, the transaction magnification is 6 times. Since the transaction magnification of 6 times is not more than the upper limit magnification of 8 times for the general member point card 31, the transaction magnification of 6 times is adopted and the service points are calculated.
[0038]
As a second example, for example, if you have a special member's point card 31 and you process a business transaction with a customer whose total sales amount is 200,000 yen or more, the point reference multiplier is 2 Yes, since the type magnification is 3 times and the progressive magnification is 5 times, the transaction magnification is 30 times. Since the transaction magnification of 30 times is less than the upper limit magnification of 30 times for the special member point card 31, the transaction magnification of 30 times is adopted and service points are calculated.
[0039]
However, if the progressive magnification of the total amount of 200,000 yen or more corresponding to the general member point card 31 is erroneously set, for example, 30 times, the transaction magnification is calculated as 60 times in the first example. The Conventionally, since service points are calculated at a transaction magnification of 60 times, this is a great disadvantage for the store side. However, in the present embodiment, since the transaction magnification of 60 times exceeds the upper limit magnification of 8 times for the general member point card 31, the upper limit magnification of 8 times is adopted to calculate service points. Therefore, by setting the upper limit magnification to an appropriate value, service points that are disadvantageous to the store side are not given.
[0040]
Similarly, if the progressive magnification of the accumulated amount of 200,000 yen or more corresponding to the special member point card 31 is mistakenly set to 10 times, for example, the transaction magnification is calculated to be 60 times in the second example. However, even at this time, there is no problem because the service point is calculated by adopting the upper limit magnification 30 times of the special member point card 31.
[0041]
As described above, according to the present embodiment, by setting an appropriate value as the upper limit magnification, it is possible to prevent the transaction magnification used for calculating the service points from becoming a high magnification. Therefore, when setting the type magnification, the progressive magnification, and the like, there is no need to set it taking into account that a transaction magnification that is disadvantageous to the store is generated. Moreover, even if there is a setting mistake in the magnification, service points that are disadvantageous to the store side are not given, so the setting work can be greatly facilitated.
[0042]
In the above embodiment, the upper limit magnification is set for each type of the point card 31, but the upper limit magnification may be set commonly for all cards. Further, the additional magnification derived according to the transaction content is not limited to the type magnification or the progressive magnification, for example, the magnification derived from personal information such as the customer's birth month or wedding anniversary, It may be a magnification or the like derived when a product is purchased.
[0043]
Moreover, in the said embodiment, although the value which multiplied the reference magnification and the additional magnification was made into the transaction magnification, the transaction magnification determination means is not limited to this, For example, the reference magnification and the additional magnification were added. What makes a value a transaction magnification is also contained in this invention.
[0044]
Further, in the above embodiment, the case where points are given to the purchase side of the commercial transaction by adding the service points of this time to the accumulated points of the point card has been shown. It is also possible to give points to the purchase side of a commercial transaction by using a mobile phone that supports distance wireless communication and adding the current service points to the accumulated points stored in the memory of the mobile phone. Also, instead of storing the accumulated points in the card-like storage medium or the memory of the mobile phone, a customer file is stored in the host device to store the accumulated points in association with the card number. You may make it give the point to the purchase side of a commercial transaction by adding. Furthermore, the present invention includes a system in which the service points are not accumulated, and the present service points are printed on the receipt, and are given to the customer.
[0045]
In addition to this, it is needless to say that various modifications can be made without departing from the gist of the present invention, such as application of the present invention to an electronic device having a service point providing function other than the POS terminal.
[0046]
【The invention's effect】
As described above in detail, according to the present invention, it is possible to prevent the transaction magnification used for calculating service points from becoming high, and to easily implement a point service system with high serviceability that meets customer needs. can do.
[Brief description of the drawings]
FIG. 1 is a block diagram showing a main configuration of a POS terminal according to an embodiment of the present invention.
FIG. 2 is a schematic diagram showing a POS terminal keyboard in the embodiment;
FIG. 3 is a schematic diagram showing a point card used in the embodiment.
FIG. 4 is a view showing a data structure of a point setting file and a card type setting file stored in the HDD device of the POS terminal in the embodiment.
FIG. 5 is a view showing main memory areas formed in the RAM of the POS terminal in the embodiment.
FIG. 6 is a flowchart showing the main part of a closing key input process executed by the CPU of the POS terminal in the registration mode in the same embodiment;
FIG. 7 is a flowchart specifically showing the current point calculation process of FIG. 6;
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 ... CPU, 3 ... ROM, 4 ... RAM, 5 ... HDD apparatus, 16 ... Keyboard, 20 ... Card reader / writer, 31 ... Point card, 41 ... Point setting file, 42 ... Card type setting file, 55 ... Transaction totalizer Memory, 56 ... Total magnification memory.

Claims (6)

In a service point granting device for granting service points calculated based on data input of one commercial transaction to the purchase side of the commercial transaction,
Magnification determining means for determining for each commercial transaction a transaction magnification used for calculating the service point, and a magnification comparing means for comparing whether the transaction magnification of one commercial transaction determined by the magnification determining means exceeds a preset upper limit magnification And when the transaction magnification exceeds the upper limit magnification by the magnification comparison means, the upper limit magnification is adopted as the transaction magnification of the commercial transaction, and when the transaction magnification is equal to or lower than the upper limit magnification, the transaction magnification is used as the transaction magnification of the commercial transaction. A service point granting apparatus comprising: a point calculation processing unit that adopts and calculates the service point. 2. The service point granting apparatus according to claim 1, wherein the scaling factor determination unit sets a value obtained by multiplying a reference scaling factor common to all transactions by an additional scaling factor derived in accordance with transaction details for each transaction, as a transaction magnification of the transaction. . A service point grant method for a computer that calculates service points based on data input of one commercial transaction and grants it to the purchase side of the commercial transaction,
A step wherein the computer, to determine the transaction magnification used for the calculation of service points for each of the transaction,
The computer comparing whether the transaction magnification of one commercial transaction determined in the determining step exceeds a preset upper limit magnification;
The computer adopts the upper limit magnification as the transaction magnification of the commercial transaction when the transaction magnification exceeds the upper limit magnification in the comparison step, and uses the transaction magnification as the transaction magnification of the commercial transaction when the transaction magnification is equal to or less than the upper limit magnification. Adopting as above to calculate the service point;
The service point granting method comprising: the step of granting the service point calculated in the calculation step to the purchase side of the commercial transaction. The step of determining the transaction magnification carried out by the computer is characterized in that a value obtained by multiplying a reference magnification common to all transactions by an additional magnification derived according to the transaction content for each commercial transaction is used as the transaction magnification of the commercial transaction. The service point grant method according to claim 3. To a computer having a function of granting service points calculated based on data input of one commercial transaction to the purchase side of the commercial transaction,
A function for determining the transaction magnification used for calculation of the service points for each commercial transaction, a function for comparing whether the transaction magnification of one commercial transaction determined by this function exceeds a preset upper limit magnification, and this function When the transaction magnification exceeds the upper limit magnification, the upper limit magnification is adopted as the transaction magnification of the commercial transaction, and when the transaction magnification is less than the upper limit magnification, the transaction magnification is adopted as the transaction magnification of the commercial transaction to calculate the service point. Service point grant program for realizing the function to perform. 6. The service according to claim 5, wherein the function for determining the transaction magnification is a transaction magnification of the commercial transaction obtained by multiplying a reference magnification common to all transactions by an additional magnification derived according to the transaction content for each commercial transaction. Point grant program.

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