JP3695565B2 - Transaction confirmation system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a transaction system using a communication network, and more particularly to a system for preventing troubles that occur without confirming the processing result of business processing.
[0002]
[Prior art]
In recent years, electronic commerce using the Internet or the like has been actively performed. Along with this, banks are also able to perform transfers, balance reference, and other processes using the Internet.
[0003]
[Problems to be solved by the invention]
By the way, it is necessary to show the processing result of one business processing to the customer and to make the customer confirm the processing related to the transaction, particularly the banking business such as the transfer.
However, for some reason, one business process may end without confirmation. For example, there is a case where the next business process is requested without confirming the processing result, or a case where the browser or the like is down due to some trouble and the processing result cannot be confirmed. In such a case, the customer could not know whether the requested item was processed correctly, and was anxious.
[0004]
On the other hand, on the bank side, there was a desire to manage an event that the customer's approval was obtained for the processing result of one business process.
SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide a system that solves the above-described problems and prevents troubles that occur without confirming the processing results of business processing.
[0005]
The present invention for solving the above-mentioned object is to confirm the business process performed by the host computer based on the data transmitted from the terminal device operated by the customer by transmitting the result of the business process to the terminal device. A transaction confirmation system, wherein one line corresponds to one business process, a column of an identification number for identifying a customer who has requested the business process, a field of a business process number assigned to the business process, A business process confirmation table having a confirmation flag column indicating that the business process result has been confirmed by the customer is stored, and the business process confirmation is performed by associating the business process result with the business process number. When data for requesting a new business process is received from a database stored in a location different from the table and a terminal device operated by the customer, the customer's knowledge is obtained from the data. Extraction means for extracting a number; search means for searching for a business process having a customer identification number extracted by the extraction means in the business process confirmation table and having no flag in the confirmation flag column; As a result of the search by the search means, if there is a business process with no flag in the confirmation flag column, the business process stored in the database with the business process number corresponding to the business process as a key When the response data indicating that the processing result is confirmed is received from the terminal device, data for prompting confirmation of the processing result is transmitted to the terminal device. Means for setting a flag in the confirmation flag column for the processing result, and as a result of the search by the search means, the confirmation flag column When there is no business process without a flag, the host computer executes the new business process, describes the customer identification number in the business process confirmation table, and after the completion of the new business process , The business process number assigned to the new business process is described in the business process confirmation table, and the process result of the new business process is stored in the database in association with the business process number. When data for prompting confirmation is transmitted to the terminal device and response data indicating that the processing result has been confirmed is received from the terminal device, a flag is displayed in the confirmation flag column for the processing result in the business processing confirmation table. It is characterized in that business processing is completed by setting up .
[0009]
DETAILED DESCRIPTION OF THE INVENTION
An embodiment of the present invention will be described.
FIG. 1 is a conceptual diagram of this embodiment.
In FIG. 1, 1 is a customer terminal device (computer), 2 is a host computer on the bank side, and 3 is the Internet to which the computer 1 and the host computer 2 are connected. The computer 1 and the host computer 2 can communicate with each other through a browser such as Netscape or Internet Explorer. A plurality of computers 1 are usually installed.
[0010]
Next, each device will be described in detail.
FIG. 2 is a block diagram of the computer 1.
In FIG. 2, 21 is a computer main body, 22 is a monitor, 23 is a keyboard, and 24 is a mouse.
The computer main body 21 includes a communication modem 211, a CPU 212, and a storage device 213.
[0011]
The communication modem 211 converts the data processed by the CPU 212 into a predetermined format and transmits it to the communication network, or receives data.
The CPU 212 controls data processing, the display 22 and the like based on the system and other applications.
The storage device 213 is a hard disk or the like. In addition to a system for operating the computer 1, the storage device 213 stores a browser for communicating with each other over the Internet and a program for operating the transaction system. This program has an identification number assigned for each customer (for each terminal), and has a function of adding the identification number to the data when transmitting data.
[0012]
FIG. 3 is a block diagram of the host computer 2.
In FIG. 3, 31 is a communication modem, 32 is business processing means, 33 is a database, and 34 is response processing means.
The communication modem 31 converts the processed data into a predetermined format and transmits it to the communication network or receives data.
[0013]
The business processing means 32 performs business processing based on the received data.
The database 33 stores the processing results processed by the business processing means 32. The database 33 has a confirmation result table. In this confirmation result table, one line corresponds to one business process as shown in FIG. One line includes an identification number column, a business process number column, and a result confirmation flag column. The identification number column is a column in which an identification number added to data transmitted from the customer's computer 1 is described. The business process number column is a column in which a business number set for each business process is described. The processing result is stored in another storage location in the database 33 in association with the business process number. The result confirmation flag column is a column in which a flag is set when a response of a confirmation result based on business processing is transmitted from a customer. For example, in the case of the identification number 12345, the business number is 100, and a flag indicating that the processing result has already been confirmed by the customer is standing in the confirmation flag column. In the case of the identification number 98765, since the business number is 101 and no flag is set in the confirmation flag column, the processing result is unconfirmed by the customer.
[0014]
The response processing means 34 extracts an identification number from the data transmitted from the customer's computer 1, and searches the confirmation result table and controls instructions based on this identification number.
Next, a specific operation in the present embodiment will be described.
In this operation, assuming the case of banking using the Internet, the case of a transfer process from one's own account to another account will be described. Each customer is provided with an identification number, and this identification number is added to all data transmitted from the computer 1 to the host 2 and transmitted.
[0015]
First, normal operation will be described. FIG. 5 is a flowchart showing a normal operation.
A predetermined bank transfer is requested from the customer's computer 1 to the host 2 (Step 100). In the host 2, the business processing means 32 performs business processing for bank transfer based on the data transmitted from the computer 1 (Step 101). Further, the response processing means 34 extracts the identification number from the data, and describes this identification number in the result confirmation table (Step 102). When the business process is completed, the response processing unit 34 describes the business process number in the business process number field of the corresponding identification number (Step 103), and stores the process result in the database in association with the business process number. (Step 104). Then, the processing result and data for prompting confirmation of the processing result are transmitted to the computer 1 via the communication modem 31 (Step 105).
[0016]
In the computer 1 that has received the data, a button for responding to the processing result and an answer satisfying the processing result is displayed on the display (Step 106). An example of this display is shown in FIG. If the displayed processing result is satisfactory, the customer clicks the displayed button with the mouse 24 (Step 107). Then, the processing result response data is transmitted to the host 2 (Step 108).
[0017]
In the host 2 that has received the processing result response data, the response processing means 34 extracts the identification number from the processing result response data and sets a flag in the confirmed column corresponding to this identification number (Step 109).
Thus, one business process is completed.
Next, a case will be described in which one business process ends without confirmation due to some reason. FIG. 7 is an operation flowchart in this case.
[0018]
For example, if the request is canceled without pressing the confirmation button, or if the browser is down due to some trouble and the confirmation button cannot be pressed. Etc. First, the customer's computer 1 requests the host 2 for business processing other than the business processing for which the same business processing or the previous confirmation processing was not performed (Step 200). In the host 2, the response processing means 34 extracts an identification number from the data transmitted from the computer 1 (Step 201), and whether there is a business process for which no confirmation flag is set among business processes corresponding to this identification number. Search from the result confirmation table (Step 202). If there is no business process for which no flag is set in the confirmation flag column corresponding to the identification number, the process proceeds to step 101 .
[0019]
However, in this case, since the previous confirmation process has been completed without confirmation, there should be a business process for which no confirmation flag is set (Step 203). Therefore, the processing result stored in the database is called from the business processing number corresponding to the identification number for which the confirmation flag is not set (Step 204). Then, the processing result, data for prompting confirmation of the processing result, and data indicating that the processing cannot be shifted to the next business process before the processing is confirmed are transmitted to the computer 1 (Step 205).
[0020]
In the computer 1 that has received the data, since the previous confirmation process was not performed, a display indicating that the current business process is not accepted, a button for responding to the previous process result, and an answer satisfying the process result, Is displayed on the display (Step 206). FIG. 8 shows a display example in this case.
If the displayed processing result is satisfactory, the customer clicks the displayed button (Step 207). Then, the processing result response data is transmitted to the host 2 (Step 208).
[0021]
In the host 2 that has received the processing result response data, the response processing means 34 extracts the identification number from the processing result response data, and sets a flag in the confirmed column of the result confirmation table corresponding to this identification number (Step 209).
As described above, it is possible to prevent a shift to the next business process without confirmation.
[0022]
【The invention's effect】
According to the present invention, since the process result of the business process is not confirmed and the process is not shifted to the next business process, it is possible to prevent troubles caused by unconfirmed process results.
In addition, there is also an effect that it is possible to manage the business processing confirmed by the customer on the host side.
[Brief description of the drawings]
FIG. 1 is a conceptual diagram of this embodiment.
FIG. 2 is a block diagram of the computer 1;
FIG. 3 is a block diagram of the host computer 2;
FIG. 4 is a diagram for explaining a result confirmation table;
FIG. 5 is an operation flowchart of the present embodiment.
FIG. 6 is a screen display example in the present embodiment.
FIG. 7 is an operation flowchart of the present embodiment.
FIG. 8 is an example of a screen display in the present embodiment.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 Computer 2 Host computer 3 Internet 21 Computer main body 22 Display 23 Keyboard 24 Mouse 31 Communication modem 32 Business processing means 33 Database 34 Response processing means

Claims (1)

For business processing performed by a host computer based on data transmitted from a terminal device operated by a customer, a transaction confirmation system for transmitting the processing result of the business processing to the terminal device and causing the customer to confirm,
Each line corresponds to one business process, and the customer identifies the business number field for identifying the customer who requested the business process, the business process number field assigned to the business process, and the result of the business process. Stores a business process confirmation table with a confirmation flag column indicating that the business process has been confirmed, and stores the processing result of the business process in a location different from the business process confirmation table in association with the business process number Database to be
Upon receiving data requesting a new business process from a terminal device operated by a customer, an extracting means for extracting the customer identification number from the data;
In the business process confirmation table, search means for retrieving a business process having the customer identification number extracted by the extraction means and having no flag in the confirmation flag column;
As a result of the search by the search means, if there is a business process with no flag in the confirmation flag column, the business process stored in the database with the business process number corresponding to the business process as a key When the response data indicating that the processing result is confirmed is received from the terminal device, data for prompting confirmation of the processing result is transmitted to the terminal device. Means for setting a flag in the confirmation flag column for the processing result,
As a result of the search by the search means, when there is no business process with no flag in the confirmation flag column, the host computer executes the new business process, and the customer process is checked in the business process confirmation table. An identification number is described, and after the completion of the new business process, a business process number assigned to the new business process is described in the business process confirmation table, and a processing result of the new business process is displayed as the business process. Storing data in the database in association with a number, transmitting data for prompting confirmation of the processing result to the terminal device, and receiving response data indicating confirmation of the processing result from the terminal device; Complete the business process by setting a flag in the confirmation flag column for the processing result in the confirmation table.
A transaction confirmation system characterized by that.

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