JP3853728B2 - Communication device with caller information display function - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a communication apparatus having a plurality of incoming lines connected to a telephone communication network and having a caller information display function capable of displaying a caller telephone number when an incoming call is received via the incoming line.
[0002]
[Prior art]
In general, a service for displaying a caller's telephone number is known as part of a service provided to a telephone subscriber by a telephone company. The service has a basic function of notifying the caller terminal device of the caller information from the network of the telephone communication network and displaying the caller's telephone number on the callee terminal device, and various applications corresponding to this service. The following additional functions can be executed using.
[0003]
That is, as an additional function, for example, according to an application applied to a terminal device such as a personal computer, when a call is received from the caller side of the network, the caller information (caller phone) When the number information is notified via the network, the terminal device adds additional information other than the telephone number related to the caller corresponding to the caller information, for example, the name and work of the caller corresponding to the corresponding telephone number. Additional information such as company name and home address is retrieved from the storage circuit of the terminal device.
[0004]
As a result of the data search by the memory circuit, the details of the additional information obtained are popped up on the display screen. By using such an application, the operator of the terminal device can immediately display the caller's telephone number when receiving an incoming call from the network, and can display the details of additional information related to the telephone number. Obtainable.
[0005]
A specific example thereof will be described with reference to FIG. 9, for example. The calling number information element data sent from the telephone network 1 of the ISDN network provided on the network side of the telephone system is the subscriber line 2 and the line terminating unit 3 (OCU). It is configured to be able to transmit to the ISDN-compatible digital exchange function device 4 provided on the user side via.
[0006]
Then, the transmission number information element data notified from the network is detected by the ISDN-compatible digital exchange function device 4 and the database search element data including the caller number information is sent to the search procedure section 5 of the telephone directory database.
[0007]
The search procedure unit 5 sends search detail information to the telephone directory database 6 to perform information search, receives search result information including a transmission telephone number and a display message, and processes the processed transmission number after processing based on the information. Information data is sent to a plurality of telephones 7-1, 7-2,..., Or a PDA or other information processing equipment 8 having a character display function via the digital exchange function device 4, and the caller telephone number is sent. Along with this, an additional display based on the processed transmission number information data, for example, a display based on additional information such as the name of the caller or the office, or the information processing equipment 8 (for example, disclosed in Patent Document 1).
[0008]
[Patent Document 1]
JP-A-2-87752, page 298, FIGS. 1 and 2
[0009]
[Problems to be solved by the invention]
The data search for displaying caller information in the conventional telephone system has a problem that it takes a lot of search time when there are a large number of data registrations in the telephone directory database. When the exchange has multiple incoming lines, it is not possible to display the information including the information, and it is unclear which incoming line is the incoming caller information. There was a problem that the person who received it could not properly respond to the other party.
[0010]
Accordingly, an object of the present invention is to provide a caller information display function capable of significantly reducing the time required to display caller information and displaying an incoming call from which incoming line. It is to provide an attached communication device.
[0011]
[Means for Solving the Problems]
In order to solve the above-described problems, the communication device with a caller information display function according to the present invention employs a characteristic configuration as described below.
[0012]
(1) and having a plurality of telephones receive calls from a plurality of incoming lines and said incoming line is connected to the telephone network, on the basis of the information stored in the storage means when the incoming via the incoming line In the communication device with a display function of caller information that can display the caller information on the display,
The storage means stores the incoming line information table including information of a plurality of caller information table and said plurality of incoming lines created for each of the incoming lines,
When there is an incoming call, the incoming line information is read from the incoming line information table from the storage means and displayed on the display, and the caller information is read from the caller information table and displayed on the display. Communication device with a function for displaying information about a person.
[0013]
(2) The communication device with caller information display function according to (1), wherein the incoming line information table includes the incoming line number, the caller information table name, and the incoming line telephone number .
[0014]
(3) The communication device with a function for displaying caller information according to (1) or (2) above , wherein the caller information table includes a caller telephone number , a caller name, and a company name .
[0015]
(4) The communication device with a caller information display function according to (1) , (2) or (3) , wherein the display simultaneously displays the incoming line information and the caller information corresponding to the incoming call on the display. .
[0016]
(5) The communication device with a caller information display function according to (1) , (2), or (3) , wherein the display displays the previous term incoming line information and the caller information corresponding to the incoming call in a separate window .
[0018]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, embodiments of the present invention will be described in detail with reference to FIGS. 1 to 8. FIG. 1 is a block diagram showing an overall configuration of a communication apparatus with a function for displaying caller information according to an embodiment of the present invention.
[0019]
In FIG. 1, a network interface 11 is connected to a plurality of network lines. Each network line may be an analog telephone line network of a telephone company or a digital line network such as ISDN, and will be referred to as an incoming line hereinafter.
[0020]
The network interface 11 to which a plurality (n) of incoming lines L1, L2,... Ln are connected has a function of detecting incoming calls of the incoming lines L1 to Ln, and a function of detecting incoming line numbers. when a function for detecting the caller number when the caller information such as caller's telephone number from the network is notified, is configured to have a normal switching functions, further network interface Fe over scan 11 A plurality of telephones 17 for communicating with the other party are connected via the network.
[0021]
The control circuit 12 has an operation system (OS) for executing various data processing while displaying windows on the display 13, and has a function of displaying an application screen on each window.
[0022]
The control circuit 12 is connected to a program memory 16 in which a display control program for displaying incoming line information, caller information, and caller related information is stored, and receives incoming line information, caller related information, and the like. It is configured to control reading and writing of the storage circuit 14 to be stored.
[0023]
Further, the control circuit 12 accepts a response request by an input from the input device 15 such as a mouse or a keyboard when the contents of the incoming line information and the caller information are displayed on the display 13, and communicates with the communication partner being displayed. It has a function of controlling the connection.
[0024]
Next, the contents of the storage table of the sender information and the incoming line information stored in the storage circuit 14 will be described with reference to FIGS.
[0025]
As shown in FIG. 2, each of a plurality (m) of sender information tables 30-1, 30-2, and 30-m has a basic item in one column with a serial number. Next, there are three types of optional additional information, that is, a first sender 32 information, second sender 33 information, and third sender 34 information field.
[0026]
The caller first information 32 stores the name of the caller, the caller second information 33 stores the name of the company to which the caller belongs, and the caller third information 34 contains the address of the caller. Stored.
[0027]
Further, as shown in FIG. 3, the incoming line information table 40 includes two types of sender information table name 42 and optional additional information in one column with the incoming line number 41 as its basic item. That is, incoming line first information 43 and incoming line second information 44 are registered in advance.
[0028]
In the column of the sender information table name 42, each of the sender information tables 30-1, 30-2, 30-m shown in FIG. ... stored in association with each of n.
[0029]
An incoming line telephone number corresponding to the incoming line number 41 is stored in the incoming line first information 43 field, and a department name is stored in the incoming line second information 44 field.
[0030]
The user sets the name, company name, and address corresponding to the caller telephone number in the caller information tables 30-1 to 30-m prepared for each incoming line in advance. , The sender second information 33 and the sender third information 34 are registered. At the same time, in the incoming line information table 40, the caller information table name 42 corresponding to the caller telephone number, the incoming line telephone number and the department name, the incoming line first information 43, and the incoming line second information 44 are displayed. Register as In this table configuration, one caller information table is used for one incoming line, but when one caller information table is used for one incoming line, one caller information table is used. May correspond to a plurality of incoming lines.
[0031]
In the above configuration, the network is a computer network such as LAN or WAN, the telephone for talking with the other party is a voice input / output device such as a microphone, speaker, or headset, and the notified caller information is an IP address or It may be a computer name. Furthermore, the storage circuit 14 may be a magnetic recording medium such as an IC memory or a magnetic disk formed by a semiconductor circuit, and any means may be used as long as it is a medium for storing information.
[0032]
The communication device with a caller information display function configured as described above is a caller based on caller telephone number information notified from the telephone communication network and caller additional information corresponding to each of a plurality of incoming lines. Information is stored in advance in the storage circuit 14 as storage means, and when there is an incoming call, the caller information is read from the storage circuit 14 and the caller telephone number related to the caller is displayed on the display 13 and the telephone number Caller additional information, for example, the number of the incoming line is displayed. In short, based on the incoming line information and the caller information notified from the communication network, transmission is made for each network line stored in advance. It is possible to retrieve information related to the caller and display information related to the incoming line and information related to the caller.
[0033]
Next, the operation of the present embodiment will be described in detail with reference to the flowcharts shown in FIGS. 4 and 5 and FIGS. When the incoming operation is started as in the flowchart shown in FIG. 4, first, for example, L1 of the incoming line is received as shown in step S1.
[0034]
When the network line L1 arrives, the network interface 11 detects an incoming call from the network of the network line L1 (step S2), and notifies the control circuit 12 of the incoming line number.
[0035]
The control circuit 12 reads the corresponding incoming line information from the incoming line information table 40 using the notified incoming line number as a search key (step S3), and displays it as incoming line information on the display 13 (step S4). FIG. 6 shows a display example.
[0036]
In step S5, the network interface 11 receives the caller telephone number from the incoming line L1 and detects the caller information to determine whether or not it is detected. As a result, when the caller telephone number is not detected (in the case of No), Steps S6 to S10 are not executed and the display is not changed. When the caller telephone number is detected (in the case of Yes), the detected caller telephone number is transmitted to the control circuit 12, and the process proceeds to step S6.
[0037]
In step S6, the caller information table name 42 is read from the incoming line information table 40 of the storage circuit 14 using the incoming line number notified in step S2 as a key, and the process proceeds to the next step S7. The caller telephone number is searched from the information table 30 using the telephone number as a search key.
[0038]
In the next step S8, it is determined whether or not the caller telephone number has been registered in advance. If it has not been registered (in the case of No), step S9 is not executed, but if it has been registered (in the case of Yes) ), Step S9 is executed, the caller information is read from the caller information table concerned, the process proceeds to the next step S10, and the read caller information is displayed on the display 13.
[0039]
When the additional caller information corresponding to the read caller telephone number is not registered in the determination in step S8, the caller information displayed on the display 13 is, for example, shown in FIG. Thus, only the caller telephone number is displayed, and the name field is blank.
[0040]
Further, caller information at step S8, if the caller's telephone number matching reading caller information is found, if registered in other words from the caller information table proceeds to step S 9 Is read. Then, it progresses to step S10 and both a sender | caller number and a full name are displayed on the display 13 as shown, for example in FIG.
[0041]
After step S10 is executed, the process proceeds to the flowchart shown in FIG. 5 through relay point A generated for the convenience of drawing creation, and step S11 is executed.
[0042]
Step S11 determines whether or not a response request has been received by the input device 15. If a response request is received (in the case of Yes), the process proceeds to step S12 and is based on a control command from the control circuit 12. After the connection process is performed, the process proceeds to step S13 to determine whether the incoming call is terminated, that is, whether the call is terminated.
[0043]
After the connection process in step S12, or when it is a no response request as determined by step S11, the incoming end of the determination made at step S13, (the case of Yes) incoming termination result, indicating that the communication termination The command signal is notified from the network interface 11 to the control circuit 12, and the control circuit 12 thereby clears the display information displayed on the display 13 (step S14), thereby completing a series of operations. If the incoming call is not finished (if step S13 is No), the incoming call is awaited.
[0044]
In addition, in each of FIGS. 6 to 8 showing display examples on the display 13, the incoming line information (department), the caller telephone number, and the name are displayed in a list at the same time. Alternatively, the information display regarding the incoming line and the information display regarding the caller may be displayed in separate windows.
[0045]
Further, information registered in the sender information which is arbitrary additional information in each sender information table may be different for each sender information table, and transmission which is arbitrary additional information in each sender information table. The content registered in the sender information may be different for each sender information table.
[0046]
Furthermore, the caller information stored in the storage means constituted by the storage circuit 14 is stored in advance for the caller who is expected to receive an incoming call. Of course, when a call is actually received, the caller telephone number is stored, and the name, address, etc. associated therewith may be stored in the storage means. Increasing or decreasing the sender information by expanding or reducing the department can be performed arbitrarily arbitrarily.
[0047]
The configuration and operation of the preferred embodiment of the communication apparatus with caller information display function according to the present invention have been described in detail. However, it should be noted that such embodiments are merely examples of the present invention and do not limit the present invention in any way. It will be readily understood by those skilled in the art that various modifications and changes can be made according to the specific application without departing from the gist of the present invention.
[0048]
【The invention's effect】
As is apparent from the above description, the communication device with caller information display function according to the present invention has the first effect that the display time of the caller information can be greatly shortened. That is, the reason is that the number of registered data in one table can be reduced by preparing a caller information table for each incoming line and registering only necessary caller information.
[0049]
As a second effect, an appropriate response can be made according to the incoming line. That is, the reason is that the incoming line information can be registered in advance, and can be retrieved and displayed when an incoming call is received.
[0050]
The third effect is that it is very effective for a secretary agency service. In other words, the reason is that it is possible to display incoming line information when an incoming call is received, and furthermore, it is possible to prepare a sender information table for each incoming line and register necessary information for each table. is there.
[0051]
Therefore, the communication device with a caller information display function according to the present invention can greatly reduce the time required to display the caller information, and can display a display as to which incoming line the incoming call is from. It is possible to provide a communication device with a function for displaying caller information.
[Brief description of the drawings]
FIG. 1 is a block circuit diagram showing an entire telephone system using a communication device with a caller information display function according to an embodiment of the present invention;
FIG. 2 is a diagram conceptually showing data of a caller information table stored in a storage circuit shown in FIG.
3 is a diagram conceptually showing data in an incoming line information table stored in the storage circuit shown in FIG. 1. FIG.
4 is a flowchart for explaining the first half of caller information display function operation in the telephone system shown in FIG. 1; FIG.
5 is a flowchart for explaining the latter half of the caller information display function operation in the telephone system shown in FIG. 1; FIG.
6 is a diagram showing a display example during one operation of a display screen of caller information in the telephone system shown in FIG. 1. FIG.
7 is a diagram showing an example of another operation of the caller information display screen in the telephone system shown in FIG. 1; FIG.
8 is a diagram showing an example of still another operation of a display screen of caller information in the telephone system shown in FIG. 1. FIG.
FIG. 9 is a block circuit diagram showing a schematic configuration of a telephone system using a conventional communication device with a caller information display function.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 Telephone network 2 Subscriber line 3 Line termination device 4 ISDN-compatible digital switching function device 5 Phonebook database search procedure unit 6 Phonebook database 7 Telephone 8 Information processing equipment 11 Network interface 12 Control circuit 13 Display 14 Storage circuit 15 Input device 16 Program memory 30-1, 30-2-30-m Caller information table 40 L1, L2-Ln Incoming line information table

Claims (5)

And having a plurality of telephones receive calls from a plurality of incoming lines and said incoming line is connected to the telephone network, send to the display on the basis of the information stored in the storage means when the incoming via the incoming line In the communication device with a display function of caller information that can display the caller information,
The storage means stores the incoming line information table including information of a plurality of caller information table and said plurality of incoming lines created for each of the incoming lines,
When there is an incoming call, the incoming line information is read from the incoming line information table from the storage means and displayed on the display, and the caller information is read from the caller information table and displayed on the display. A communication device with a display function for caller information. 2. The communication apparatus with caller information display function according to claim 1, wherein the incoming line information table includes the incoming line number, the caller information table name, and the incoming line telephone number . The caller information display function-equipped communication device according to claim 1 or 2 , wherein the caller information table includes a caller telephone number , a caller name, and an affiliated company name . 4. The communication apparatus with a caller information display function according to claim 1, wherein the incoming line information and caller information corresponding to the incoming call are simultaneously displayed on the display as a list . 4. The communication apparatus with caller information display function according to claim 1, 2 or 3 , wherein the display displays the incoming line information and caller information corresponding to the incoming call in a separate window .

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