JP3976216B2 - Automatic cash transaction equipment - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to an automatic cash transaction apparatus used in a financial institution such as a bank, and more particularly to an automatic cash transaction apparatus that can reliably execute remote processing.
[0002]
In a financial institution such as a bank, an automatic cash transaction apparatus is arranged in a store for each branch or independently. The automatic cash transaction apparatus can deposit and withdraw cash using a recording medium such as a magnetic card. When media or cash is jammed or replenished, an attendant operates it. Further, the automatic cash transaction apparatus receives a remote control signal from a monitoring monitor in a monitoring center or branch connected via a line, and transmits the processing to the corresponding mechanism unit or CPU. The remote instruction is output to the automatic cash transaction apparatus at power-on, power-off, reset, medium take-in, medium return, and the like. At the time of this remote operation, for the safety of the operating staff, the opening and closing of the door was confirmed, and remote operation was prohibited when the door was open. It has been desired to perform such remote operation with certainty.
[0003]
[Prior art]
An example of a conventional automatic cash transaction apparatus is shown in FIG.
[0004]
In FIG. 7, reference numeral 101 denotes an apparatus main body of the automatic cash transaction apparatus 102, and the rear surface of the apparatus main body 101 is opened and closed by a rear door 103. Opening / closing of the rear door 103 is detected by a door switch 104. The inside of the apparatus main body 101 is partitioned into three spaces 105, 106, and 107, and a floppy deck 108 is provided in the upper space 105.
[0005]
Various data are recorded on the floppy deck 108, and a floppy disk to be read is inserted. In the middle space 106, a journal printing unit 109 and a card reading receipt printing unit 110 are provided.
[0006]
When the journal paper runs out, the clerk opens the rear door 103 and sets it in the journal hopper of the journal printing unit 109, and when the journal paper is jammed, the unit of the journal printing unit 109 is opened and removed. A bill recycling unit 111 is accommodated in the lower space 107, and the bill recycling unit 111 includes a reject bill box 112, a bill cassette 113, and a simulated bill cassette 114.
[0007]
When taking out a rejected banknote or a banknote that has been forgotten to be removed, the reject banknote box 112 is pulled out, the lid is opened, and the banknote is taken out. When replenishing and collecting banknotes, the banknote cassette 113 is opened and replenished or collected. Moreover, when a banknote is jammed, the place where the banknote is jammed is confirmed and taken out. The simulated banknotes to be inserted into the simulated banknote holder 114 are used for checking the banknote transport path when the power is turned on or reset. The lever is lowered to take out the simulated banknote holder 114 and set the simulated banknote.
[0008]
Reference numeral 115 denotes a power supply unit. The power supply unit 115 supplies power to each unit. A control unit 116 that controls each unit is provided above the power supply unit 115. Although not shown in FIG. 7, there is an automatic cash transaction apparatus in which a coin recycling unit, a passbook issuing unit, and the like are attached as an option.
[0009]
The automatic cash transaction apparatus 102 is remotely operated by a monitoring monitor in a monitoring center or a monitoring monitor in a branch. Examples of remote commands include power-on, power-off, reset, medium take-in, and medium return. Etc. are instructed. When the remote operation is performed, the door switch 104 is used to confirm whether the rear door 103 is opened or closed. When the rear door 103 is open, the remote operation is prohibited. This is because if the clerk performs replenishment and collection of banknotes during remote operation or performs operations to remove jammed banknotes, the operation of the mechanism part by remote operation may cause a man-made disaster. That is, since the presence or absence of a staff member cannot be confirmed during remote operation, the remote operation is not executed in order to prevent a human disaster.
[0010]
[Problems to be solved by the invention]
However, in such a conventional automatic cash transaction apparatus, remote operation cannot be executed if the door is open, and if the door is opened during remote operation, the remote operation is stopped. Therefore, there has been a problem that the remote operation cannot be executed reliably and the operability is poor.
[0011]
The present invention has been made in view of such conventional problems, and it is possible to reliably perform a remote operation and improve the operability while taking safety into consideration without any personnel injury. It aims at providing the automatic cash transaction device which can do.
[0012]
[Means for Solving the Problems]
In order to achieve this object, the present invention is configured as shown in FIG.
[0013]
  BookThe invention relates to an automatic cash transaction apparatus that executes a remote command by confirming opening and closing of the door 16 when a remote command is received.
  Open / close detection means 38 for detecting the open / closed state of the door 16;
  Storage means 47 for holding the received remote command when the remote command is received with the door 16 open;
  Guiding means 54 for instructing to close the door 16 when the door 16 is open;
  When it is confirmed that the door 16 is closed, command execution processing means 57 for executing the remote command that has been suspended,
  Interpersonal detection means 37 for confirming the presence or absence of a person is provided,
  When the opening / closing detection means 38 detects that the door 16 does not change from the open state to the closed state even after the instruction by the guide means 54 and the person detection means 37 confirms that no one is present, the command execution processing means 57 sends a remote command. Execute.
[0015]
According to the present invention having such a configuration, when the remote command is received with the door 16 opened, the received remote command is held, and the door 16 is closed when the door 16 is open. When instructing and confirming that the door 16 is in the closed state, the remote command that has been put on hold is executed, so that the remote operation can be performed reliably and the operability can be improved.
[0016]
In addition, an interpersonal detection means 37 for confirming the presence or absence of a person is provided. The open / close detection means 38 detects that the door 16 does not change from the open state to the closed state even after the instruction by the guide means 54. When it is confirmed that there is no person, a remote command is executed by the command execution processing means 57. Therefore, even if the door is open, if there is no person, the remote operation can be performed reliably, improving operability. it can.
[0017]
DETAILED DESCRIPTION OF THE INVENTION
FIG. 2 is a front perspective view showing an embodiment of the present invention.
[0018]
In FIG. 2, an automatic cash transaction apparatus 1 that can deposit and withdraw cash using a recording medium such as a magnetic card is installed at each branch such as a bank. Moreover, the automatic cash transaction apparatus 1 is installed independently in places other than the branch.
[0019]
The apparatus main body 2 of the automatic cash transaction apparatus 1 is formed as a housing, and a banknote entrance 4 is provided in the front step portion 3. A door 5 is provided at the banknote entrance 4 so that a large number of banknotes to be transferred, transferred, and deposited can be put in at once, and a designated amount of banknotes is refunded. Further, the front step portion 3 is provided with a coin entrance 6 so that coins can be inserted and coin change can be received. A door 7 is also provided at the coin entrance 6. In addition, a customer operation panel 8 is provided in the front step portion 3, and the customer can perform operations such as deposit, passbook entry, balance inquiry, transfer, transfer, and cashing by looking at the customer operation panel 8. ing. Fault information can also be displayed on the customer operation panel 8, and the staff can discharge the jammed medium from the front and clean the magnetic head.
[0020]
In addition, a card entrance 10 is provided in the upper front portion 9 of the apparatus main body 2, and a magnetic card in which a personal identification number and an account number are recorded is inserted from the card entrance 10. In addition, a passbook entrance 11 is provided in the upper front portion 9 and a passbook is inserted from the passbook entrance 11 for filling in the passbook. In addition, a subject display unit 12 is provided on the upper front portion 9, and deposit, payment, bookkeeping, transfer, transfer, and the like are displayed on the subject display unit 12. A front door 13 is provided on the front surface of the apparatus main body 2 so as to be openable and closable, and a return port 14 is provided at a lower portion of the front door 13. When anything other than banknotes is inserted into the banknote entrance 4, it is returned to the return port 14. In addition, an interpersonal sensor 15 is provided in the upper part of the front door 13 so as to detect the presence or absence of a person.
[0021]
In addition, a rear door 16 is provided on the rear surface of the apparatus main body 2 so that the rear door 16 can be freely opened and closed. An attendant opens the rear door 16 and operates from the rear surface. For example, the staff member replenishes and collects the medium and cash, and when a trouble such as clogging of cash occurs, the trouble content and the trouble place are displayed and the trouble is removed.
[0022]
FIG. 3 is a view showing a rear surface of the apparatus main body 2 when the rear door 16 is opened.
[0023]
In FIG. 3, a rear door 16 is provided on the rear surface of the apparatus main body 2 so as to be freely opened and closed. Each unit having the respective functions is accommodated in the apparatus main body 2, and each unit is pulled out by an attendant for collecting or replenishing media or cash, or removing a failure. A management operation panel 17 is provided at the top of the apparatus main body 2, and a journal printing unit 18 is provided below the management operation panel 17. A journal paper 19 as shown in FIG. 3A is set in the journal printing unit 18. That is, when a message for exchanging journals appears on the management operation panel 17, the journal paper 19 is set in the journal hopper of the journal printing unit 18. When the journal paper 19 is jammed, the location is displayed on the failure location screen of the management operation panel 17, the lock lever of the journal printing unit 18 is tilted, the unit is opened, and the jammed paper 19 is cut and removed.
[0024]
A card reading receipt printing unit 20 is stored below the journal printing unit 18. The card reading section of the card reading receipt printing section 20 reads account information such as a personal identification number and an account number from the magnetic card inserted into the card entrance 10. In the receipt printing section of the card reading receipt printing section 20, a receipt paper 21 as shown in FIG. 3B is set in the receipt hopper. When the receipt paper 21 is jammed, the location is displayed on the failure location screen of the management operation panel 17. At this time, the lock of the receipt printing section is tilted to release the lock, the unit is opened with the handle, the cover is opened, and the jammed receipt paper 21 is removed. The card reading receipt printing unit 20 is optionally provided with a transfer ticket issuing unit 22.
[0025]
For example, a passbook issuing unit 23 is accommodated in the right side of the journal printing unit 18 as an option. For example, when setting the passbook 24 or the entry / exit slip as shown in FIG. 3C in the passbook issuing unit 23, the shutter is opened, the cassette box is taken out, the lid is opened, and the passbook or entry / exit slip is set. When the bankbook 24 or the entry / exit slip is jammed, the location is displayed on the failure location screen of the management operation panel 17. When it is jammed in the bankbook issuing unit 23, the bottom lock lever is gripped, the bottom lid is opened, and the jammed bankbook 24 or entry / exit slip is removed.
[0026]
A passbook entry / exit printing unit 25 is stored below the passbook issuing unit 23. When setting the passbook 24 or the entry / exit slip as shown in FIG. 3C in the passbook entry / exit printing unit 25, the weight is picked up and the passbook 24 or the entry / exit slip is put in and the weight is lowered and set. When the bankbook 24 or the entry / exit slip is jammed, the location is displayed on the failure location screen of the management operation panel 17.
[0027]
The unit is opened by holding the handle of the printer part or the inserter part of the passbook entry / exit printing part 25, and the jammed passbook 24 and entry / exit slips are removed. A bill recycling unit 26 is stored below the card reading receipt printing unit 20. The banknote recycling unit 26 includes a reject banknote box 27, a banknote cassette 28, and a simulated banknote compartment 29.
[0028]
When taking out the rejected banknote or the banknote to be removed, the lever of the reject banknote box 27 is pushed up, the cassette is taken out, the lid of the forgotten section or the operation reject section is opened, and the banknote is taken out. When replenishing or collecting banknotes, the banknote cassette 28 is pulled out by pulling the lever of the banknote cassette 28, the lid is opened with a key or ID card, and the banknotes are replenished or collected. When the banknotes are jammed, the location is displayed on the failure location screen of the management operation panel 17. When banknotes are jammed in the transport path, the place is displayed, for example, thickly. When banknotes are jammed in the pool part or stacker part, the place is displayed, for example, by hatching. In this case, the bill recycling unit 26 is pulled out, and the bill is removed from the numbered location of the obstacle location.
[0029]
The simulated banknote inserted in the simulated banknote compartment 29 is used, for example, for checking the banknote transport path when the power is turned on or reset. When setting the simulated banknote, the lever of the simulated banknote holder 29 is lowered and taken out, and the simulated banknote is set.
[0030]
An optional coin recycling unit 30 is accommodated on the right side of the bill recycling unit 26. The coin recycling unit 30 has a replenishment coin cassette 31, a recovered coin cassette 32, and a reject coin box 33.
[0031]
When replenishing coins, hold the replenishment coin cassette 31 and pull it out from the coin recycling unit 30, open the replenishment coin cassette 31, and set the coins.
[0032]
Also, when collecting coins and taking out forgotten coins, lower the lever of the collected coin cassette 32, pull it out from the coin recycling unit 30, open the lid of the collection unit or forgetting unit with a key or ID card and remove the coins. Take out.
[0033]
When taking out the rejected coins, pull the lever of the reject coin box 33, pull it out from the coin recycling unit 30, pull out the refill reject part with the key, take out the coin, and open the lid of the operation reject part with the key, Take out the coin.
[0034]
When a coin is jammed, the jammed location is displayed on the failure location screen of the management operation panel 17. When coins are jammed in the transport path, the place is displayed, for example, thickly. When the coins are jammed in the feeding part or the holding part, the place is displayed, for example, by hatching. In such a case, the coin recycling unit 30 is pulled out, and the coin is removed from the numbered place of the obstacle place.
[0035]
A management operation panel 17 is provided at the top of the apparatus body 2. The clerk looks at the management operation panel 17 and replenishes and collects the medium and cash from the rear side of the apparatus main body 2 and removes the obstacle when the trouble such as clogging of the cash and the medium occurs. The management display unit 34 of the management operation panel 17 displays an operation state, a maintenance state, an attendant processing menu, transaction details, a failure content, a failure location, a failure location of each unit, and the like.
[0036]
In addition, the operation status display unit 35 displays a state in which transactions with customers, a state in which transactions with customers are not possible, a state where there is an abnormality in the system, power on / off, and the like. In addition, the operation unit 36 performs operations such as power-on, power-off, device suspension, and reset (returning a suspended device to a state where it can be traded with a customer).
[0037]
The management operation panel 17 is provided with an interpersonal sensor 37 as interpersonal detection means for confirming the presence or absence of an attendant. The interpersonal sensor 37 is composed of, for example, an infrared reflection type sensor, and outputs an interpersonal detection signal due to a decrease in the amount of reflected light when an attendant is present within a predetermined range from the apparatus main body 2. Further, the interpersonal sensor 37 may be constituted by a reflected wave reflection type sensor. For example, the interpersonal sensor 37 emits a beam wave by emitting a wave wave such as a sound wave or an electromagnetic wave, and receiving a reflected wave by an attendant of the emitted beam wave. Then, a staff member within a predetermined range from the apparatus main body 2 may be detected based on the passage of time from reception to reception.
[0038]
The apparatus main body 2 is provided with a rear door 16 that can be freely opened and closed, and is opened when an attendant collects or replenishes a medium or cash or removes an obstacle. A door switch 38 is provided inside the lower part of the apparatus main body 2 as an open / close detection means for detecting the open / closed state of the rear door 16. The door switch 38 is constituted by an interlock switch, for example, and incorporates an elastic member such as a spring, and urges the shaft to be pushed out by the elastic force of the elastic member. The door switch 38 has a built-in switching means for switching according to the sliding of the shaft. For example, when the shaft is pushed out by an elastic member, the opening of the rear door 16 is detected. Further, a control unit 39 and a power supply unit 40 are provided inside the lower part of the apparatus main body 2, respectively. The power supply unit 40 supplies power to each unit, and the control unit 39 controls each unit.
[0039]
FIG. 5 is a diagram illustrating an internal configuration of the control unit 39.
[0040]
In FIG. 5, a CPU 41 is provided in the control unit 39, and the CPU 41 controls each unit. That is, the CPU 41 controls the voice unit control unit 42, transaction state monitoring control unit 43, line control unit 44, unit control unit 45, sensor detection control unit 46, RAM 47, ROM 48, and the like. The unit control unit 45 includes a journal printing unit 18, a card reading receipt printing unit 20, a passbook issuing unit 23, a passbook entry / exit printing unit 25, a bill recycling unit 26, a coin recycling unit 30, a customer operation panel 8, a management operation panel 17, and the like. To control. The sensor detection control unit 46 controls the interpersonal sensor 37 for confirming the presence or absence of an attendant and the door switch 38 for detecting the open / closed state of the rear door 16.
[0041]
The state monitoring control unit 43 monitors the operation state, maintenance state, transaction details, failure content, failure location, and the like of the apparatus main body 2, and monitors the state based on information from a plurality of various sensors 49. These operation status, maintenance status, transaction details, fault content, fault location, and the like are displayed on the management operation panel 17.
[0042]
The in-store monitoring monitor 50 is connected to the CPU 41 via the line control unit 44 and monitors the state of the apparatus main body 2 installed in each branch. When the apparatus main body 2 is not installed in a branch office but is installed alone at a predetermined location, the state is monitored by the monitoring monitor 52 of the monitoring center 51. The monitoring center 51 is connected to the line control unit 44 of the control unit 39 via the public line 53. The in-store monitoring monitor 50 and the monitoring monitor 52 in the monitoring center 51 have the same function as the management operation panel 17, receive status data from the device main body 2, and issue remote commands based on the received status data. To issue. Examples of remote commands include commands such as power-on, power-off, reset (recovery), media loading, and media return.
[0043]
The monitoring monitor 52 or the in-store monitoring monitor 50 requests status data from the apparatus main body 2. This status data request is a remote command that collects the status of the apparatus main body 2. Upon receiving this remote command, the apparatus main body 2 checks the status of the apparatus and notifies the monitor monitor 52 or the in-store monitor monitor 50 of the contents by a response. . In the conventional example, when the monitoring monitor 52 or the in-store monitoring monitor 50 issues a remote command for turning on the power, the apparatus main body 2 receives the remote command and immediately turns on the power. When the power is turned on, the mechanism is operated by a motor to check. When the monitoring monitor 52 or the in-store monitoring monitor 50 issues a power-off remote command, the apparatus main body 2 receives the remote command and immediately turns off the power.
[0044]
When the monitoring monitor 52 or the in-store monitoring monitor 50 issues a reset remote command, the apparatus main body 2 receives the remote command and immediately resets it. At the time of resetting, the mechanism is operated by a motor to check. When the monitoring monitor 52 or the in-store monitoring monitor 50 issues a remote command for taking in or returning a medium, the apparatus main body 2 receives the remote command and immediately takes in or returns the medium. When the medium is taken in or returned, the conveyance path is operated by a motor.
[0045]
However, in this embodiment, even if the monitoring monitor 52 or the in-store monitoring monitor 50 issues a remote command and receives the remote command in the apparatus main body 2, the remote command is not immediately executed. When the rear door 16 is closed by detecting the open / closed state by the door switch 38, the remote command is executed. When the rear door 16 is opened, the remote command is suspended and the remote command is not immediately executed. I have to. The remote command is held by temporarily storing the remote command in the RAM 47. The RAM 47 temporarily stores data such as status data and has a function as a storage unit for holding a remote command.
[0046]
An audio unit 54 is connected to the audio unit controller 42, and a speaker 55 is connected to the audio unit 54. The voice unit 54 has a function as a guide means. When the rear door 16 is open, the voice unit 54 provides guidance to the staff to close the rear door 16 by voice guidance. The clerk operates from the rear surface of the apparatus main body 2 by opening the rear door 16 when collecting or replenishing the medium or cash, or when removing the obstacle such as when the medium or cash is jammed. The open state is detected by the door switch 38. When the clerk is operating with the rear door 16 open, if a remote command is executed, the motor will actuate the mechanical part, which may cause human injury to the clerk. From the speaker 55, "Please close the door." The voice guidance is output and the staff is guided to close the rear door 16.
[0047]
The ROM 48 stores a control program and the like, as well as a remote processing program 56 for executing a remote command. The remote processing program 56 has a command execution processing unit 57 as a command execution processing means. When the command execution processing unit 57 detects that the rear door 16 is closed by the door switch 38, the remote processing program 56 holds it in the RAM 47. Release the remote command that was being used and execute the remote command.
[0048]
Even if the command execution processing unit 57 provides guidance to the clerk to close the rear door 16 with the voice command 54, when the rear door 16 is not in the closed state, the interpersonal sensor 37 as the interpersonal detection means indicates that there is no clerk. When confirmed, execute the remote command. As a result, it is possible to reliably execute the remote command after confirming the safety of the clerk and improve the operability.
[0049]
When the command execution processing unit 57 executes the remote command, the voice unit 54 as voice guidance means outputs voice guidance indicating that the remote command is being executed. As described above, when the remote command is executed when the rear door 16 is open and no clerk is present, it is informed that the remote operation is being performed, so that the safety of the clerk can be improved.
[0050]
Even if the voice guidance is executed, if the person sensor 37 confirms that there is an attendant, the voice unit 54 as voice guidance means outputs the voice guidance so that the rear door 16 is closed again. I have to. Thus, the rear door 16 can be reliably closed, and remote processing can be performed reliably.
[0051]
When the door switch 38 as the open / close detection means confirms that the rear door 16 is open even if the door is closed by the voice guidance, the voice unit 54 as the voice guidance means until the predetermined number of times. The voice guidance is output so as to close the rear door 16. Since the voice guidance is performed so that the rear door 16 is closed many times in this way, it is possible to secure a sufficient time to close the rear door 16 and to reliably execute the remote command by closing the rear door 16. be able to.
[0052]
FIG. 6 is a flowchart for explaining the operation.
[0053]
In FIG. 6, in step S <b> 1, the apparatus body 2 receives a remote command from the monitoring monitor 52 in the monitoring center 51 or the in-store monitoring monitor 50. That is, the apparatus main body 2 monitors the operation status, maintenance status, transaction details, failure location, etc. of the apparatus, and upon receiving a request for the status data of the apparatus from the monitoring monitor 52 or the in-store monitoring monitor 50, the requested status data Is returned to the monitoring monitor 52 or the in-store monitoring monitor 50, and the monitoring monitor 52 or the in-store monitoring monitor 50 issues a corresponding remote command to the apparatus main body 2 based on the returned status data. Thus, the apparatus main body 2 receives the remote command. As this remote command, there are commands such as power-on, power-off, reset, medium take-in, and medium return. The remote command is transmitted to the CPU 41 through the line control unit 44.
[0054]
When the remote command is received, the door switch 38 detects the open / closed state of the rear door 16 in step S2. When the rear door 16 is open, the process proceeds to step S5, and when it is closed, the process proceeds to step S3. When the rear door 16 is closed, the clerk does not perform operations such as collecting or replenishing media or cash or removing obstacles from the rear surface of the apparatus main body 2, and there is no possibility of human injury to the clerk. In step S3, the remote command is executed. For example, when the power is turned on or reset by a remote command, the conveyance path is checked by operating the motor.
[0055]
Next, in step S4, it is determined whether or not the operation of the remote command is completed. If it is not completed, the process returns to step S4 and the operation of the remote command is performed.
[0056]
When it is detected in step S2 that the rear door 16 is opened by the door switch 38, the clerk opens the rear door 16 and operates from the rear surface of the apparatus main body 2. If a remote command is immediately executed in this state, It is determined that there is a possibility of human disaster, and the remote command received in step S5 is suspended. That is, the remote command sent from the monitoring monitor 52 or the in-store monitoring monitor 50 is temporarily held in the RAM 47 as a storage means.
[0057]
Next, voice guidance is executed in step S6. That is, the voice unit 54 serving as voice guidance means is switched to a speaker (MOP speaker) 55 and voice guidance “Please close the door.” Is output to guide the staff to close the rear door 16.
[0058]
Next, in step S7, it is determined whether or not the voice guidance has been executed until a predetermined number of times. If the voice guidance has been executed a predetermined number of times, the process proceeds to step S9. If the predetermined number of times has not been reached, the process proceeds to step S8. . If the voice guidance has not reached the predetermined number of times, it is detected again in step S8 whether the rear door 16 is closed. When the rear door 16 is closed, the process proceeds to step S10 to stop the voice guidance, proceeds to step S11 to cancel the hold of the remote command, executes the voice guidance that is being executed remotely in step S12, and performs step S13. Execute the remote command with. If the rear door 16 remains open, the process returns to step S7 and voice guidance is executed until the predetermined number of times is reached.
[0059]
As described above, when the rear door 16 remains open, the voice guidance is repeatedly executed until a predetermined number of times, so that a sufficient time for closing the rear door 16 can be secured, and the rear door 16 is securely closed. Can be. When the rear door 16 is closed, the remote command that has been put on hold is read from the RAM 47 and executed, so that remote operation can be reliably performed. When the voice guidance is executed until the predetermined number of times, the presence / absence of an attendant is detected by the interpersonal sensor 37 in step S9. When it is detected by the personal sensor 37 that there is an attendant, the process returns to step S6, and when there is no attendant, the process proceeds to step S11. If there is a staff member, the voice guidance is executed again to give guidance to the rear door 16 to be closed. Therefore, the rear door 16 can be reliably closed.
[0060]
If it is detected by the human sensor 37 that there is no attendant, the remote command suspension is canceled in step S11, the voice guidance being executed remotely is executed in step S12, and the remote command is executed in step S13. As described above, when the rear door 16 is not closed even if the voice guidance is executed a predetermined number of times, when the interpersonal sensor 37 confirms that the attendant is not near the door, the remote command is executed. Remote operation can be performed. During the execution of the remote command, the voice unit 54 outputs a voice guidance “currently in remote operation” from the speaker 55. Since the execution of remote commands may be dangerous, it is informed by voice guidance to ensure safety for the staff.
[0061]
Next, in step S14, it is determined whether or not the remote operation is completed. If not completed, the process returns to step S12 and the voice guidance is output again. When completed, the voice guidance is stopped and terminated in step S15.
[0062]
Thus, regardless of the open / closed state of the rear door 16, the remote operation can be executed reliably, and the operability can be improved.
[0063]
In addition, during remote execution, since the remote execution is guided by voice guidance, it is possible to ensure safety for the staff.
[0064]
【The invention's effect】
As described above, according to the present invention, when a remote command is received with the door open, the received remote command is held, and when the door is open, the door is closed to the staff by voice guidance. If you confirm that the door is closed, the remote command that was put on hold is canceled and executed, so you can reliably perform remote operations and improve operability. Can do.
[0065]
Also, it is equipped with personal detection means for confirming the presence or absence of an attendant, and when the door is not closed by voice guidance, the remote execution is executed by the command execution processing means when it is confirmed by the personal detection means Therefore, even if the door is open, if there is no clerk, the remote operation can be reliably performed, and the operability can be improved.
[0066]
Further, when the remote command is executed by the command execution processing means, the voice guidance means outputs a voice guidance indicating that the remote command is being executed, so that the safety of the staff can be improved.
[0067]
Further, when the opening / closing detection means confirms that the door is open even if guidance is given to close the door by voice guidance, the voice guidance means outputs voice guidance to close the door until a predetermined number of times. Therefore, it is possible to secure a sufficient time until the door is closed, and it is possible to reliably perform the remote operation.
[0068]
Further, when the person detection means confirms that the person is still present after executing the voice guidance a predetermined number of times, the voice guidance means outputs the voice guidance so that the door is closed again. It can be closed and the remote operation can be performed reliably.
[Brief description of the drawings]
FIG. 1 illustrates the principle of the present invention
FIG. 2 is a front perspective view showing an embodiment of the present invention.
FIG. 3 is a view showing a rear surface when the door is opened.
FIG. 4 is a diagram illustrating an example of paper and a medium.
FIG. 5 is a diagram showing a configuration example of a control unit
FIG. 6 is a flowchart for explaining the operation.
FIG. 7 is a diagram showing a conventional example.
[Explanation of symbols]
1: Automatic cash transaction equipment
2: Main unit
3: Front step
4: Banknote entrance
5, 7: Door
6: Coin doorway
8: Customer operation panel
9: Upper front part
10: Card entrance
11: Passbook entrance
12: Course display section
13: Front door
14: Return port
15: Interpersonal sensor
16: Rear door
17: Management operation panel
18: Journal printing section
19: Journal paper
20: Card reading receipt printing section
21: Receipt paper
22: Transfer ticket issuing unit
23: Passbook issuing unit
24: Passbook
25: Passbook entry / exit printing section
26: Bill recycling unit
27: Reject banknote box
28: Banknote cassette
29: Simulated bill holder
30: Coin recycling unit
31: Replenishment coin cassette
32: Collected coin cassette
33: Reject coin box
34: Management display section
35: Operation status display section
36: Operation unit
37: Person sensor (person detection means)
38: Door switch (open / close detection means)
39: Control unit
40: Power supply
41: CPU
42: Audio unit controller
43: State monitoring control unit
44: Line control unit
45: Unit controller
46: Sensor detection control unit
47: RAM
48: ROM
49: Various sensors
50: In-store monitoring monitor
51: Monitoring center
52: Monitoring monitor
53: Public line
54: Audio unit (guidance means)
55: Speaker
56: Remote processing program
57: Command execution processing unit (command execution processing means)

Claims (1)

In the automatic cash transaction device that confirms the opening and closing of the door when a remote command is received and executes the remote command,
Open / close detecting means for detecting the open / closed state of the door;
A storage means for holding the received remote command when the remote command is received with the door open;
Guidance means for instructing to close the door when the door is open;
When confirming that the door is closed, command execution processing means for executing the remote command that has been suspended,
Interpersonal detection means for confirming the presence or absence of people,
The opening / closing detection means detects that the door does not change from the open state to the closed state even after the instruction by the guidance means, and when the person detection means confirms that there is no person, the command execution processing means executes a remote command. An automatic cash transaction apparatus characterized by:

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