JP4093906B2 - Order input device - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to an order input device that processes input in accordance with a customer's order in a restaurant such as a restaurant.
[0002]
[Prior art]
The order input device inputs an order received by a store clerk from a customer, and transmits the input result to a server by a communication function. The menu is generally composed of an upper menu composed of main products and an option menu corresponding to the upper menu. In a conventional order input device, a store clerk operates a key or a touch panel to select an upper menu, select an option menu, etc., and input an order.
[0003]
Such an order input device is generally of a fixed menu key portion having a plurality of pressing operation type fixed menu keys provided on the main body and a portable terminal type having a display portion. Since the order input device needs to be carried, the size of the input device itself and the size of the display screen and the number of fixed menu keys are limited in order to input by appropriately pressing the input device. For this reason, a plurality of menus are assigned to one key. Therefore, in order to select a desired menu, it is necessary to select a desired menu by switching from a plurality of menus assigned to each key using a switching key for switching the menu.
[0004]
In addition to order input such as the menu selection as described above, the order input device also inputs and selects the number of orders, confirms the order being entered, confirms and transmits the order, checks for out-of-stock, customer class and number of customers It is also used for processing such as entering the number, inquiring about orders in other tables, and inquiring about vacant seats.
[0005]
Even in performing these processes, the size of the display screen is limited. Therefore, it is necessary to divide the process for each mode, and the store clerk must switch between various modes to perform the process.
[0006]
In such a process, unless the store clerk is proficient in the operation, the input time cannot be shortened, and it is not easy to input the input items accurately. For this reason, an order input device that can easily perform an input operation regardless of the level of proficiency of a store clerk has been developed (for example, see Patent Document 1). In this order input device, voice recognition means is provided, and the voice input voice is used as order data, and voice synthesis is performed based on the order data to give the next operation / instruction to the waiter. If a menu is selected using voice recognition, it is not necessary to select a product ordered from many menus by performing a plurality of key operations, and the time for inputting the menu can be shortened.
[0007]
The order input device described in this document is intended to promptly and reliably input a menu by showing a procedure to a salesperson with a low level of proficiency. For this reason, it is not possible to cope with an operation deviating from the procedure. In an actual customer service situation, there is not always a customer order according to the procedure. When there is an order from a customer, it is necessary to process the customer's order with the highest priority. However, when processing is performed in a mode other than the upper menu selection mode, it is necessary to complete or suspend processing in the mode and switch to the upper menu selection mode before selecting a menu. For this reason, there is a problem that it is not possible to respond quickly to customer orders.
[0008]
[Patent Document 1]
JP 2002-312451 A (Claim 1, paragraph 0005)
[0009]
[Problems to be solved by the invention]
The present invention has been made to solve such a problem, and an object of the present invention is to provide an order input device capable of quickly inputting an order regardless of the mode in which processing is being performed.
Another object of the present invention is to provide an order input device that can quickly perform the next operation after an order is input.
[0010]
[Means for Solving the Problems]
In order to solve this problem, in the order input device of the present invention, priority is given to voice input means for inputting voice, voice recognition means for recognizing voice input from the voice input means, and menu selection by voice input. And an order input button to be performed automatically. When the order input button is pressed, the input is switched to voice input, and the order is input by voice. As a result, the menu can be selected without switching to the upper menu selection mode. That is, since no complicated key operation is required, the time for selecting a menu can be shortened. Furthermore, when the order input button is pressed, the mode being processed is terminated or interrupted, and the menu can be selected. Therefore, an order input device that can respond to customer orders without delay can be provided. That is, the present invention is as follows.
[0011]
The order input device of the present invention includes a voice input means for inputting voice, a voice recognition means for recognizing voice inputted from the voice input means, an order input button for preferentially selecting a menu by voice input, If the order input button is pressed while mode processing other than the upper menu selection mode is in progress, the processing of the mode being processed is performed. And ending or interrupting, starting voice input and the voice recognition, recognizing the input voice, selecting a menu, inputting an order, and after the order is added, an upper menu selection mode, It is provided with the means to switch to another mode corresponding to the mode which belongs to the goods of the said order, or an original mode, It is characterized by the above-mentioned.
[0012]
According to this configuration, when the order input button is pressed, the processing in the mode being processed is terminated or interrupted, and priority is given to order input by voice input. As a result, an order can be input quickly without complicated key operations. Further, since the processing in the mode being processed is interrupted, the time required for mode switching can be shortened.
[0013]
Furthermore, after an order is added by voice input, the mode is switched to a higher-level menu selection mode, switched to another mode corresponding to the mode to which the order belongs, or returned to the original mode. Subsequent order entry can be performed easily.
[0014]
In the order input device of the present invention, after an order is added, whether to switch to either the upper menu selection mode, another mode corresponding to the mode to which the order belongs, or the original mode, for each menu, or You may make it the structure which can be selected based on the processing content of the original mode.
[0015]
According to this configuration, the next process can be quickly performed according to the added order product or the suspended mode process.
[0016]
When returning to the original mode, select whether to temporarily save the processing in the mode and return to the original mode that was saved, or to initialize the processing in the original mode and return to the original mode. it can.
[0017]
The voice recognition means only needs to automatically recognize the product name corresponding to the upper menu. This is because if the product name corresponding to the higher-level menu can be automatically recognized, the order can be added without setting the menu conversion mode.
[0018]
The above-mentioned order input device is a display with a touch panel which can display input items on one surface which is a substantially square plane of the main body and can input each input item by touching each input key by touching each input item. And a mode switching key for selecting an input mode, and an input key for inputting an input item by a key operation, and an order input button may be provided on a side surface of the main body.
[0019]
The order input device is formed of one door body and the other door body that can be opened in the main body, a plurality of display menu keys can be displayed on the inner surface of the one door body, and each display menu key can be displayed by touching each display menu. A touch panel display capable of inputting each order menu by touching, a mode switching key for selecting an input mode, and an input means for inputting a menu by key operation on the inner surface of one door body and the other door body. And an order input button may be provided on a side surface of the one door body.
[0020]
According to this configuration, since the order input button is provided independently at a place away from other keys, it is easy to operate the order input button.
[0021]
The order input button may be incorporated in the mode switching key. According to this configuration, since voice input is possible by key operation, the operation procedure can be reduced.
[0022]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of the present invention will be described below with reference to the drawings. In addition, this invention is not limited by these.
[0023]
FIG. 1 is a view for explaining the appearance of an order input device of the present invention. The order input device 1 of the present invention is formed of one door body 2 and the other door body 3 which can be opened in the main body, a plurality of display menu keys can be displayed on the inner surface of the one door body 2, and touch operation of each display menu The touch panel display 4 with which each display menu key can be input by touching the display menu key, the mode switching key 5 for selecting the input mode, and the menu on the inner surface of one door body and the other door body. It has input means 6 and 7 which input by operation. In the example of this figure, an order input button 8 is provided on the side surface of the one door body 2. The order input button 8 may be provided independently as described above, or may be included in the mode switching key 5. A microphone 9 is provided for inputting voice. In the example of this figure, the microphone 9 is built in, but the microphone may be externally attached. When an external microphone is attached, a receiver may be provided in the main body and connected wirelessly. In the example of this figure, the order input device of the present invention is configured to be spread, but may be an integrated order input device. Also in this case, the order input button can be provided on the side surface of the apparatus as described above.
[0024]
FIG. 2 is a block diagram showing the configuration of the order input device of the present invention. As shown in FIG. 2, the order input device 100 includes a control unit 108, a storage unit 110, a voice input unit 101, a voice recognition unit 102, a button input unit 103, a key input unit 104, and a panel input unit 105. And a display unit 106 and a communication unit 107. In the example of this figure, a save memory 109 is further provided, but it is usually configured by the same storage element as the storage unit 110. The order input device 100 communicates with the server 120 that manages orders via the communication unit 107. Generally, it is configured as a system that can communicate with a single server from a plurality of order input devices.
[0025]
The control unit 108 includes a processor and the like, operates according to a program, and controls the operation of the entire order input device 100. In particular, a process for instructing display contents of the display unit 106 and notifying the server 120 of the input order is performed. The control unit 108 stores a program for controlling the operation of the entire order input device.
[0026]
The voice input unit 101 inputs the voice signal supplied from the microphone and supplies it to the voice recognition unit 102. The voice recognition unit 102 discriminates the received voice data using a word file, and recognizes the matched voice data as an order input. The recognition result is notified to the control unit 108.
[0027]
(Word file)
The word file concerning the order input device of this invention should just contain all the goods of a high-order menu at least. Other products such as an option menu corresponding to the upper menu may be included, but the effect of the present invention of quickly inputting an order by voice recognition is not necessarily obtained.
[0028]
For example, the word file may include all the upper menus or may be divided into product categories that further include the upper menus, and the menus may be hierarchically configured to combine multiple utterances or voices and keys from the top. Thus, it may be configured to select a desired product at a lower level. In addition, a high-order menu means the goods which can be ordered as goods independently.
[0029]
The upper menu is further divided into more comprehensive product categories, and the menu is structured hierarchically. Specifically, a higher-level product called “Drink” and lower-level products such as “coffee” and “oolong tea” are configured. It is a case. In this case, after uttering the product category “Drink”, you can say the product name such as “Coffee” “Oolong Tea”, and after pressing the “Drink” key, you can choose “Coffee” “Oolong Tea” etc. Select a desired product by voicing, or by providing order input buttons corresponding to multiple categories and pressing the “drink” order input button to recognize only words belonging to the category “drink”. it can. When the word menu has such a configuration, the recognition target vocabulary can be narrowed down, so that erroneous recognition is reduced. However, the operation becomes complicated, and there is a possibility that quick order entry cannot be performed.
[0030]
On the other hand, when the word file includes all the high-level menus, it is preferable that the order can be input quickly if the recognition rate is sufficiently high.
[0031]
The button input unit 103 is used for starting voice input. As shown in FIG. 1, it may be an order input button independently, or may be configured to be shared with other keys.
[0032]
The key unit 104 includes a menu key for selecting and inputting an order from a customer, a numeric keypad, a function key, a mode conversion key for switching an input mode, and a clear key that is input when clearing data input due to an erroneous input or the like. Etc. are provided.
[0033]
The mode conversion key is used when converting from one mode to another mode.
Other modes other than the upper menu selection mode include order number input menu, option menu selection mode, order confirmation mode, order transmission mode, vacant seat inquiry mode, out-of-stock inquiry mode, order inquiry mode for other tables, etc. , Inquiry mode and so on. The order input device of the present invention can perform quick processing when there is an order for a higher-level menu while processing such other modes.
[0034]
The key unit 104 includes a “new” key for instructing start of an order, an “add” key for instructing addition of the order, a “send” key for transmitting the order to the server, and a confirmation of the input order “ A function key such as a “confirm” key may be provided.
[0035]
The panel input unit 105 includes a touch panel for displaying menu contents and the like on a touch screen and inputting with a pen or a finger and a controller thereof.
[0036]
The display unit 106 has a function of displaying, for example, contents input by a key, and includes a liquid crystal panel, a display driver, and the like.
[0037]
The save memory 109 is a memory for temporarily saving and storing the contents being processed when voice input is started during processing in a mode other than the upper menu selection mode. The storage unit 110 is a memory for storing an input order.
[0038]
A program for controlling the operation of the entire order input device operated by the control unit 108, a word file of the voice recognition unit 102, and the like may be stored in the storage unit 110, and may be charged to the server 120 each time.
[0039]
(Operation)
Next, the operation of the order input device of the present invention will be described with reference to the flowchart of FIG. FIG. 3 is a flowchart for explaining the basic operation of the order input device of the present invention. Here, the basic operation of the order input device of the present invention will be described. That is, the operation when the voice input button is pressed during the processing of the upper menu selection mode is shown. Therefore, processing is not interrupted or saved.
[0040]
When the “new” function key is pressed or “new” on the touch panel is pressed, a higher-level menu selection screen is displayed on the display panel (S101). In this state, the order input device enters a standby state until the user performs any operation of the button, key, or touch panel (S102). Next, the user performs any operation of a button, a key, or a touch panel. It is determined whether the operation performed by the user has pressed the mode switching key (S103). When the mode switching key is pressed, the process proceeds to another mode and the operation in the other mode is performed. If the operation performed by the user has not pressed the mode switching key, it is determined whether or not the order input button has been pressed (S104).
[0041]
If the order input button has not been pressed, a menu is selected by a key or a touch panel (S105), and an order is added (S106). When the number of menus is large, it is necessary to change the display on the display screen, and there are cases where a plurality of key operations are required to select a menu. After the order is added, the display returns to the upper menu selection display screen.
[0042]
If it is detected that the order input button has been pressed, the routine proceeds to step 107. In step 107, voice input is started and voice recognition processing is performed (S107). The speech recognition result is sent to the recognition result confirmation step (S108). In the recognition result confirmation step, the recognition result is displayed on the display screen. The input person confirms the recognition result. If the product matches the input voice, an order is added (S106). When the recognition result includes a plurality of product candidates, a desired product may be selected from them and added to the order. If the desired product is not displayed in the recognition result, the display returns to the upper menu selection display screen. After that, since S101 to S106 are performed, the operator can select either by pressing the order input button again and performing voice input, or selecting a menu with a key or a touch panel.
[0043]
Example 1
In this embodiment, after an order is added by voice input during processing in a mode other than the upper menu selection mode, the interrupted processing is terminated as it is, and the process returns to the upper menu selection mode. FIG. 4 is a flowchart for explaining the operation of the order input device according to the first embodiment.
[0044]
In processing in modes other than the upper menu selection mode, when a desired mode is selected with the mode switching key or the mode switching key in the touch panel, a selection screen for the mode is displayed on the display panel (S201). The steps from this state to the step (S204) for determining whether or not the order input button has been pressed are the same as S101 to S104 in the basic operation.
[0045]
If the order input button is not pressed, the mode is processed by a key or a touch panel (S205). After processing in this mode, the display returns to the upper menu selection display screen.
[0046]
If it is detected that the order input button has been pressed, the process proceeds to step 206. In step 206, voice input is started and voice recognition processing is performed. The speech recognition result is sent to the recognition result confirmation step (S207). In the recognition result confirmation step, the recognition result is displayed on the display screen. The input person confirms the recognition result. If the product matches the input voice, an order is added (S208). When the recognition result includes a plurality of product candidates, a desired product may be selected from them and added to the order. If the desired product is not displayed in the recognition result, the display returns to the upper menu selection display screen. After that, since the processing from S101 in FIG. 3 is performed, the operator can select either by pressing the order input button again and performing voice input, or selecting a menu with a key or a touch panel.
[0047]
According to this aspect, when an upper menu is ordered during processing in another mode, the order is input by voice input before the display surface is set to the upper menu selection mode, so that high-speed order input is possible. Become. This is particularly effective when the order of the upper menu is performed continuously.
[0048]
This mode is effective when ordering an upper menu during processing of a mode that does not require a processing history, such as an order transmission mode, a vacant seat inquiry mode, or an out of stock inquiry mode.
[0049]
(Example 2)
This embodiment is an effective embodiment when it is necessary to continuously input an option menu or the like when the order input button is pressed by voice input. FIG. 5 is a flowchart for explaining the operation of the order input device according to the second embodiment.
[0050]
Since S301 to S305 are the same processes as S101 to S105, the description thereof will be omitted.
[0051]
If it is detected that the order input button has been pressed, the process proceeds to step 306. In step 306, voice input is started and voice recognition processing is performed. The speech recognition result is sent to the recognition result confirmation step (S307). In the recognition result confirmation step, the recognition result is displayed on the display screen. The input person confirms the recognition result. If the product matches the input voice, an order is added (S308). When the recognition result is a plurality of product candidates, a desired product may be selected from among them and added to the order. If the desired product is not displayed in the recognition result, the display returns to the upper menu selection display screen. After that, since the processing from S101 in FIG. 3 is performed, the operator can select either by pressing the order input button again and performing voice input, or selecting a menu with a key or a touch panel. Alternatively, a return button may be displayed on the touch panel at this time so that the original mode can be restored by the operator's operation. When an order is added, the process proceeds to another mode that requires continuous processing.
[0052]
This embodiment is effective when there is a mode associated with the upper menu when the upper menu is selected, and it is necessary to perform mode processing continuously. For example, it is a case where input of an option menu accompanying selection of the upper menu, input of the number of orders, or the like is performed.
[0053]
(Example 3)
In this embodiment, when the order input button is pressed by voice input, the mode being processed is temporarily saved, and after the voice input process is completed, the process returns to the original mode and the original process is performed. It is effective when continuing. FIG. 6 is a flowchart for explaining the operation of the order input device according to the third embodiment.
[0054]
Since S401 to S405 are the same processing as S101 to S105, the description thereof is omitted.
[0055]
If it is detected that the order input button has been pressed, the process proceeds to step 410. In step 410, the other mode being processed is saved in the memory (S410), and the process proceeds to step 406. In step 406, voice input is started and voice recognition processing is performed. The speech recognition result is sent to the recognition result confirmation step (S407). In the recognition result confirmation step, the recognition result is displayed on the display screen. The input person confirms the recognition result. If the product matches the input voice, an order is added (S408). When the recognition result is a plurality of product candidates, a desired product may be selected from among them and added to the order. If the desired product is not displayed in the recognition result, the mode screen is displayed again. Thereafter, the mode process is continued. Also, when an order is added, the mode screen is returned to and the mode process is continued.
[0056]
This embodiment is effective when it is necessary to continue the interrupted mode processing. For example, the interrupted mode processing is an option menu selection mode or an order confirmation mode.
[0057]
When returning to the original mode, the configuration may be such that the history of the previous processing is left and the processing is continued, or the history of the previous processing is deleted and the processing is performed from the beginning.
[0058]
Embodiments 1 to 3 above are one embodiment, and each embodiment can be configured as one input device. Each embodiment or embodiment is suitable for each mode or higher-level menu. It can also be set as the structure to employ | adopt. The configuration can be selected at the time of design or can be selected by the operator in advance.
[0059]
Next, the specific operation of the above embodiment will be described by exemplifying a specific order. FIG. 7 is a diagram schematically showing the contents of an order stored in the order storage memory.
[0060]
Each row of FIG. 7 illustrates an example in which the upper menu is ordered. In the example of this figure, two daily A's and one daily B's are ordered. An option menu is set for each upper menu. The number and type of option menus differ depending on the upper menu. In the illustrated example, in the case of daily change A and daily change B, it is assumed that option 1 selects bread or rice, and option 2 selects drinks. In the case of daily change A in the first row, option 1 is set to rice and option 2 is set to coffee. In the case of daily change A in the second row, “?” Indicates that bread is selected in option 1 but no drink is selected in option 2. In the case of daily B in the third row, “?” Indicates that no option menu is selected.
[0061]
In the mode process, a process for selecting one option or a process for determining which option is to be input by moving the cursor once. Therefore, the operator can arbitrarily adjust the order of input processing.
[0062]
If the order input button is pressed in the state shown in FIG. 7 during the processing of the option menu selection mode, the option selection is interrupted and the voice order is input. The added order is stored in, for example, the fourth line, and in the case of a menu that requires an option menu, the option column is “?”.
[0063]
In the case of the first embodiment, when an order is added, the upper menu selection mode is set again. In this case, the operator further adds an order, presses the mode switching key, enters the option menu selection mode, and sequentially sets the option menu.
[0064]
In the case of the second embodiment, since the mode shifts to the option menu selection mode of the input menu, the order input device presents the option menu fields in order and prompts the operator to input.
[0065]
In the case of the third embodiment, the information in the option field that is the current input target is saved in the save memory. For example, the fact that option 2 on the second line is an unprocessed target is saved.
[0066]
Next, a menu is added by voice input. The added order is stored in, for example, the fourth line, and in the case of a menu that requires an option menu, the option column is “?”. Thereafter, when returning to the option menu selection mode, the saved information can be read, and the input of the option menu can be resumed from option 2 on the second line.
[0067]
Next, a specific operation of the above embodiment in the order confirmation mode will be described. FIG. 8 is a diagram schematically illustrating an example during processing in the order confirmation mode.
[0068]
After order entry is completed, the order confirmation mode is set. The operator reads out the displayed order and confirms the order contents with the customer. The correspondence of each embodiment when the order input button is pressed during the order confirmation mode is as follows.
[0069]
In the case of the first and second embodiments, the confirmation information of the order that has been halfway disappears. Therefore, the order confirmation operation is performed again from the beginning, or the order confirmation operation is performed halfway. When performing the order confirmation work from the middle, it is necessary to memorize how far the operator has confirmed, for example, the confirmation work has been completed up to the first line in FIG.
[0070]
In the case of the third embodiment, the order confirmation mode saved from the save memory may be called after the addition of the order by voice input is completed. For this reason, it is not necessary for the operator to memorize it.
[0071]
When returning the saved order confirmation mode, the original information can be used as it is, or can be initialized and used. In the order confirmation mode, orders of the same upper menu are generally confirmed together. For this reason, the same upper menu is inserted below the previous menu. Therefore, in the example of FIG. 8, when coffee is added while checking the second line of the order, the added coffee is inserted into the second line. In the example of this figure, the coffee in the first row and the coffee in the second row are confirmed as two coffees. That is, the coffee on the first line has been confirmed once, but the operator is prompted to perform the confirmation including the first line, not the saved information.
[0072]
When returning to the order confirmation mode, whether to use the original information as it is or to initialize it can be selected at the time of design. Also, the operator can set in advance and make it selectable.
[0073]
An object of the present invention is to supply a storage medium storing software program codes for realizing the functions of the above-described embodiments to a system or apparatus, and store the computer (or CPU or MPU) of the system or apparatus in the storage medium. It is also achieved by reading and executing the programmed program code.
[0074]
In this case, the program code itself read from the storage medium realizes the functions of the above-described embodiments, and the storage medium storing the program code constitutes the present invention.
[0075]
As a storage medium for supplying the program code, for example, a floppy disk, a hard disk, an optical disk, a magneto-optical disk, a CD-ROM, a CD-R, a magnetic tape, a nonvolatile memory card, a ROM, or the like can be used.
[0076]
Further, by executing the program code read by the computer, not only the functions of the above-described embodiments are realized, but also an OS (operating system) operating on the computer based on the instruction of the program code. It goes without saying that a case where the function of the above-described embodiment is realized by performing part or all of the actual processing and the processing is included.
[0077]
Further, after the program code read from the storage medium is written into a memory provided in a function expansion board inserted into the computer or a function expansion unit connected to the computer, the function expansion is performed based on the instruction of the program code. It goes without saying that the CPU or the like provided in the board or the function expansion unit performs part or all of the actual processing, and the functions of the above-described embodiments are realized by the processing.
[0078]
【The invention's effect】
As described above, according to the present invention, when an order is added, a menu can be selected quickly because voice input does not require complicated key operations. In particular, by pressing the order input button, processing can be performed by terminating or interrupting the mode being processed, so that orders can be input more quickly.
In addition, after the order is added, it is possible to switch to either the upper menu selection mode, another mode corresponding to the product of the order, or the original mode, so that subsequent processing can be performed quickly.
[Brief description of the drawings]
FIG. 1 is a diagram for explaining an external appearance of an order input device of the present invention.
FIG. 2 is a block diagram showing a configuration of an order input apparatus according to the present invention.
FIG. 3 is a flowchart for explaining the basic operation of the order input device of the present invention.
FIG. 4 is a flowchart for explaining the operation of the order input device according to the first embodiment;
FIG. 5 is a flowchart for explaining the operation of the order input device according to the second embodiment;
FIG. 6 is a flowchart for explaining the operation of the order input device according to the third embodiment;
FIG. 7 is a diagram schematically showing the contents of an order stored in an order storage memory.
FIG. 8 is a diagram schematically illustrating an example during processing in an order confirmation mode.
[Explanation of symbols]
1 Order input device
2 One door
3 Other door
4 Display with touch panel
5 Mode switch key
6, 7 Input means
8 Order input button
9 Microphone
100 Order input device
101 Voice input part
102 Voice recognition unit
103 Button input section
104 Key input part
105 Panel input section
106 Display section
107 Communication Department
108 Control unit
109 Evacuation memory
110 Storage unit
120 servers

Claims (10)

A voice input means for inputting voice; a voice recognition means for recognizing voice inputted from the voice input means; and an order input button for preferentially selecting a menu by voice input. An order input device for inputting data,
If the order input button is pressed while mode processing other than the upper menu selection mode is in progress,
Means for ending the processing of the mode being processed, starting voice input and voice recognition, recognizing the input voice, selecting a menu, and inputting an order;
An order input device comprising: means for switching to a higher menu selection mode after order input is completed. A voice input means for inputting voice; a voice recognition means for recognizing voice inputted from the voice input means; and an order input button for preferentially selecting a menu by voice input. An order input device for inputting data,
If the order input button is pressed while mode processing other than the upper menu selection mode is in progress,
Means for ending the processing of the mode being processed, starting voice input and voice recognition, recognizing the input voice, selecting a menu, and inputting an order;
An order input device comprising: means for switching to another mode corresponding to a product of the order after the order input is completed. A voice input means for inputting voice; a voice recognition means for recognizing voice inputted from the voice input means; and an order input button for preferentially selecting a menu by voice input. An order input device for inputting data,
If the order input button is pressed while mode processing other than the upper menu selection mode is in progress,
Means for interrupting the processing of the mode being processed, starting voice input and the voice recognition, recognizing the input voice, selecting a menu, and inputting an order;
An order input apparatus comprising: means for returning to the original mode after the order input is completed. When returning to the original mode, it is possible to select whether to temporarily save the processing in the mode and return to the original mode that was saved, or to initialize the processing in the original mode and return to the original mode. The order input device according to claim 3, wherein When order entry is completed, whether to switch to the higher-level menu selection mode, another mode corresponding to the product of the order, or the original mode, for each menu to be entered, or the processing contents of the original mode 5. The order input device according to claim 1, wherein the order input device can be selected on the basis of the order. 6. The order input device according to claim 1, wherein the voice recognition means automatically recognizes a product name corresponding to a higher-level menu. The order input device is a display with a touch panel capable of displaying input items on one surface of a substantially rectangular plane of the main body and inputting the input items by touching the input keys by touching the input items. A device, a mode switching key for selecting an input mode, and an input key for inputting an input item by key operation,
The order input device according to claim 1, wherein an order input button is provided on a side surface of the main body. The order input device is formed of one door body and the other door body that can be opened in a body, can display input items on the inner surface of the one door body, and touch each input key by touch operation of each input item. A display with a touch panel capable of inputting each input item, a mode switching key for selecting an input mode, and an input key for inputting an input item by key operation on the inner surface of one door body and the other door body, ,
The order input device according to claim 1, wherein an order input button is provided on a side surface of the one door body. The order input device includes a touch panel display capable of displaying input items and touching each input key by touching each input item and inputting each input item, and a mode switching key for selecting an input mode. And an input key for inputting an input item by key operation,
The order input device according to any one of claims 1 to 6, wherein an order input button is incorporated in the mode switching key. Computer other than voice input means for inputting voice, voice recognition means for recognizing voice inputted from the voice input means, order input means for preferentially selecting a menu by voice input, and other than upper menu selection mode If the order input means responds while the mode processing is in progress, the processing in the mode being processed is interrupted, voice input and voice recognition are started, the input voice is recognized, and the menu is displayed. A computer-readable recording medium on which a program for operating as an order input device having means for selecting and inputting an order and means for switching to a desired mode after order input is completed is recorded.

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