JP4116367B2 - Conversation control system, conversation control method, program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To supply information on the location of a person accurately to users. <P>SOLUTION: The present invention comprises: a conversation database 500 that stores a plurality of pieces of second morpheme information, wherein respective pieces of second location information are associated with the second morpheme information and content sentences are associated with the respective pieces of the second location information; a topic retrieving part 360 that retrieves a specific piece of the second morpheme information; control parts that are provided at a plurality of locations and acquire first location information from a location information storage part by access from a mobile terminal 11; a location information retrieving part 370 that retrieves a piece of the second location information coinciding with the first location information among the respective pieces of the second location information associated with a specific piece of the second morpheme information; and a content sentence acquiring part 370 that acquires the content sentence associated with the retrieved second location information. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a conversation control system, a conversation control method, and a program for outputting an answer suitable for input information based on input information input from a user.
[0002]
[Prior art]
Conventionally, for example, as a system for notifying a user who wants to meet an individual who belongs to a certain company, there is the following technology as a system for notifying information on the location of the individual.
[0003]
That is, the user inputs information related to an individual (for example, the name of a predetermined individual) according to a predetermined input operation. Then, the device managing the location of each individual refers to, for example, schedule information in which the location of each individual is recorded in advance, and information on the location of the individual based on the input information about the individual. To get. And the said apparatus was performing the display output of the information (presently in the meeting room of a head office) regarding the acquired individual's location to the said user.
[0004]
[Problems to be solved by the invention]
However, the conventional technology described above has the following problems. The schedule information indicating the location of each individual described above is created in advance. After the schedule information is created, each individual may not be in the location recorded in the schedule information due to changes in various situations such as the circumstances of each individual.
[0005]
Even in such a case, in the prior art, the device managing the location of each individual has referred to the schedule information created in advance, and has informed the user of the location of the individual. In some cases, the user's location was wrongly notified to the user.
[0006]
On the other hand, there is a conversation control device that outputs answer contents corresponding to utterance contents based on utterance contents from a user. If such a conversation control device can output information indicating the individual's location as an answer to the content spoken by a user who came to the company for the first time, the user can communicate with the conversation control device. You can feel the feeling of taking a picture and have a good impression on the company where the conversation control device is installed.
[0007]
Therefore, the present invention has been made in view of the above problems, and provides a conversation control system, a conversation control method, and a program capable of accurately notifying a user of information related to an individual's location. For the purpose.
[0008]
[Means for Solving the Problems]
The invention according to the present application has been made to solve the above-mentioned problems, and the present invention is based on input information input from a user, and the morpheme constituting the minimum unit of the character string of the input information is 1 or A plurality of combined first morpheme information is obtained, and second morpheme information having a predetermined morpheme is associated with each second place information which is place information for specifying a plurality of places, Each second location information is associated with a content sentence indicating information on the location, and the second morpheme information is stored in advance in a plurality of morpheme storage means. The second morpheme information is searched for second morpheme information including the morpheme constituting the first morpheme information from the respective second morpheme information, and set in each of the plurality of locations. The first location information, which is location information for identifying each of the plurality of locations, is stored in the location information storage means, and the information acquisition means installed at each of the plurality of locations is a portable terminal held by an individual The first location information is obtained from the location information storage means by access from the second location information that matches the first location information among the second location information associated with the searched second morpheme information. , And a content sentence associated with the searched second location information is acquired.
[0009]
Specifically, for example, in the above-described invention, the input information includes identification information of a predetermined individual, and the predetermined morpheme is a morpheme meaning personal identification information, and the second morpheme information includes Is associated with each second location information and second personal information that is information related to the individual, and the information acquisition means holds the portable terminal by access from the portable terminal held by the individual. When the first personal information, which is information related to the individual, is obtained, the second personal information associated with the searched second morpheme information is compared with the first personal information, and the first personal information and the second personal information are collated. It is preferable that the first location information is acquired from the location information storage means if it is determined that the two match.
[0010]
According to the present invention, the morpheme acquisition unit acquires the first morpheme information based on the input information from the user. Then, the search means collates the first morpheme information with each second morpheme information, and searches for the second morpheme information including the morpheme constituting the first morpheme information from each second morpheme information. Search as information.
[0011]
And an information acquisition means acquires the 1st place information from a place information storage means by access from a portable terminal. And a place information search means searches the 2nd place information which corresponds to said 1st place information among each 2nd place information matched with the search 2nd morpheme information. And a content sentence acquisition means acquires the content sentence corresponding to the searched 2nd place information as a reply sentence to a user.
[0012]
For this reason, for example, even if the individual location is suddenly changed after the schedule information that records where each individual is located is created, according to the present invention. The information acquisition means can acquire first location information indicating the location of the individual holding the mobile terminal by accessing from the mobile terminal held by the individual.
[0013]
As a result, if the user utters (inputs) information including personal identification information, such as (Is Mr. A?) As input information, the search means matches or approximates the input information. The second morpheme information is searched, the first place information indicating the location of the individual is acquired by the information acquisition means, and each second place information associated with the searched second morpheme information by the place information search means Among them, the second place information that matches the first place information is searched, and the contents sentence acquisition means can acquire the contents sentence corresponding to the searched second place information as an answer to the user. Here, if the content sentence corresponding to the second location information indicates, for example, that the location information is located at the location specified by the second location information, the user is provided with information on the location of the individual, Users can be notified accurately.
[0014]
Further, by installing such a conversation control device at a company reception, for example, the following effects can be obtained. In other words, using the conversation control device, information related to an individual's location can be output as an answer sentence with respect to the contents uttered by a user who first came to the company. For this reason, the user can feel as if he / she is communicating with the conversation control device, and has a good impression on the company where the conversation control device is installed.
[0015]
Further, in the above invention, the present invention relates to the above invention, wherein a plurality of pieces of element information indicating the entire set group including a plurality of sets of the morphemes are stored in advance in association with the set group, and the morpheme extracted from the character string, Each set group is collated, the set group including the morpheme is selected from each set group, and the information including the element information associated with the selected set group is acquired as the first morpheme information. It is preferable to do.
[0016]
DETAILED DESCRIPTION OF THE INVENTION
[Embodiment 1]
(Basic configuration of conversation control system)
A conversation control system according to the present invention will be described with reference to the drawings. FIG. 1 is a schematic configuration diagram of a conversation control system having a conversation control apparatus 1 according to the present embodiment.
[0017]
As shown in the figure, the conversation control device 1 includes an input unit 100, a speech recognition unit 200, a conversation control unit 300, a sentence analysis unit 400, a conversation database 500, an output unit 600, and a speech recognition dictionary storage. Part 700.
[0018]
In the present embodiment, for convenience of explanation, the description is limited to the user's utterance content (this utterance content is a kind of input information), but is not limited to the user's utterance content, and the keyboard. The input information may be input from the above. Therefore, the “utterance content” shown below can be described by replacing “utterance content” with “input information”.
[0019]
Similarly, in the following description, for convenience of explanation, the description will be limited to the “spoken sentence type” (speech type), but is not limited to this “spoken sentence type”, and input from a keyboard or the like. It may be an “input type” indicating the type of input information. Accordingly, the following “speech sentence type” (speech type) can be described by replacing “speech type” with “input type”.
[0020]
The input unit 100 is an acquisition unit that acquires input information from a user. In the present embodiment, a microphone, a keyboard, and the like are used. The input unit 100 is also a character recognition unit that specifies a character string indicating input information based on input information input from a user.
[0021]
Here, the input information means characters, symbols, voices and the like input through a keyboard or the like. Specifically, the input unit 100 acquires user input information (other than voice), and outputs the acquired input information to the conversation control unit 300. Further, the input unit 100 that has acquired the utterance content from the user (the utterance content is composed of voice and is a kind of input information) with a microphone or the like, the voice constituting the acquired utterance content is a voice signal. To the voice recognition unit 200.
[0022]
The voice recognition unit 200 is a character recognition unit that identifies a character string corresponding to the utterance content based on the utterance content acquired by the input unit 100. Specifically, the speech recognition unit 200 to which a speech signal is input from the input unit 100 analyzes the input speech signal, and a character string corresponding to the analyzed speech signal is stored in the speech recognition dictionary storage unit 700. The specified character string is output to the conversation control unit 300 as a character string signal. The speech recognition dictionary storage unit 700 stores a dictionary corresponding to standard speech signals.
[0023]
The sentence analysis unit 400 analyzes a character string specified by the input unit 100 or the speech recognition unit 200. In the present embodiment, as shown in FIG. 2, a morpheme extraction unit 410 and a phrase analysis unit 420 are included. A sentence structure analysis unit 430, an utterance type determination unit 440, a morpheme database 450, and an utterance type database 460.
[0024]
The morpheme extraction unit 410 is a morpheme extraction unit that extracts each morpheme constituting a minimum unit of a character string as first morpheme information based on the character string specified by the input unit 100 or the speech recognition unit 200.
[0025]
Specifically, the morpheme extraction unit 410 to which the character string signal is input from the management unit 310 extracts each morpheme from the character string corresponding to the input character string signal. Here, in this embodiment, the morpheme means the minimum unit of the word structure represented in the character string. As the minimum unit of the word structure, as shown in FIG. 3, for example, parts of speech such as nouns, adjectives and verbs can be cited. In the present embodiment, each morpheme is expressed as m1, m2,.
[0026]
That is, the morpheme extraction unit 410 collates a character string corresponding to the input character string signal with a morpheme group such as nouns, adjectives, and verbs stored in advance in the morpheme database 450, and the morpheme is extracted from the character string. Each morpheme (m1, m2,...) That matches the group is extracted, and each extracted morpheme is output to the phrase analysis unit 420 as an extraction signal.
[0027]
The phrase analysis unit 420 is a conversion unit that converts each morpheme into a phrase format based on each morpheme extracted by the morpheme extraction unit 410. Specifically, the phrase analysis unit 420 to which the extraction signal is input from the morpheme extraction unit 410 uses the morphemes corresponding to the input extraction signal to combine them into a phrase format.
[0028]
Here, in this embodiment, the phrase format is a sentence in which the independent grammar or one or more attached words are attached to the independent grammar in the Japanese grammar, or a character string that does not destroy the meaning of the Japanese grammar. Means a sentence that is separated as finely as possible. This clause is expressed as p1, p2,... Pk in this embodiment.
[0029]
That is, the phrase analysis unit 420, as shown in FIG. 4, based on each morpheme corresponding to the input extracted signal, the dependency element of each morpheme (for example, (m2), (m4), (m5) ) ・ ・） Is extracted, and each morpheme is grouped into each phrase based on the extracted dependency elements. “T” shown in the figure means transposition.
[0030]
The phrase analysis unit 420 that collects each morpheme into each phrase includes a sentence structure analysis unit 430 and an utterance type determination unit 440 using sentence pattern information including each phrase that combines each morpheme and each morpheme constituting each phrase as a sentence pattern signal. Output to.
[0031]
The sentence structure analysis unit 430 is a classification unit that classifies each morpheme of the first morpheme information segmented by the phrase analysis unit 420 into attributes such as subject case and target case. Specifically, the sentence structure analysis unit 430, to which the sentence pattern signal is input from the phrase analysis unit 420, determines each morpheme included in the phrase based on each morpheme corresponding to the input sentence pattern signal and the phrase composed of each morpheme. Determine the “case composition”.
[0032]
Here, the “case structure” means a case (attribute) indicating a substantial concept in the clause. In the present embodiment, for example, a subject (subject) that represents a subject / subject, Examples include a meaning object (target case), an action meaning an action, a time meaning (tense, aspect), a location meaning a place, and the like. In this embodiment, each morpheme associated with the “case” (case configuration) of the three elements of the subject, the object, and the action is used as the first morpheme information.
[0033]
That is, as shown in FIG. 5, for example, when the dependency element of each morpheme is “” or “is”, the sentence structure analysis unit 430 applies the subject (subject) to the morpheme before the dependency element. Or a leading character). For example, when the dependency element of each morpheme is “NO” or “NO”, the sentence structure analysis unit 430 determines that the morpheme before the dependency element is an object (target).
[0034]
Further, for example, when the dependency element of each morpheme is “Yes”, the sentence structure analysis unit 430 includes an action (predicate; this predicate is composed of a verb, an adjective, and the like). It is determined that
[0035]
The sentence structure analysis unit 430 that has determined the “case structure” of each morpheme that constitutes each clause determines the range of topics (topics) to be described later based on the first morpheme information associated with the determined “case structure”. A topic search command signal for specifying is output to the reflective determination unit 320.
[0036]
The utterance type determination unit 440 is a type specifying unit that specifies an utterance type (input type) indicating the type of utterance content (input information) based on the phrase specified by the phrase analysis unit 420. Specifically, “speech sentence type” (speech type) is determined based on each morpheme corresponding to the sentence pattern signal input from the phrase analysis unit 420 and a phrase composed of each morpheme.
[0037]
In this embodiment, as shown in FIG. 6, the “spoken sentence type” is a statement sentence (D; Declaration), an impression sentence (I; Impression), a conditional sentence (C; Condition), and a result sentence ( E; Effect, time sentence (T; Time), location sentence (L; Location), repulsive sentence (N; Negation), and the like.
[0038]
The statement sentence means a sentence composed of a user's opinion or idea, and in this embodiment, as shown in FIG. 6, for example, a sentence such as “I like Sato” can be cited. An impression sentence means the sentence which consists of an impression which a user holds. A place sentence means a sentence made up of place elements.
[0039]
The result sentence means a sentence composed of sentences including a result element for a topic. A time sentence means a sentence composed of sentences including temporal elements related to a topic.
[0040]
The conditional sentence means a sentence composed of sentences including elements such as a premise of a topic, a condition and a reason why the topic is established, when one utterance is regarded as a topic. The repulsive sentence means a sentence composed of a sentence including an element that repels the utterance partner. An example sentence for each “spoken sentence type” is as shown in FIG.
[0041]
That is, the utterance type determination unit 440 collates each phrase with each dictionary stored in the utterance type database 460 based on each phrase corresponding to the input sentence pattern signal, and from each phrase, Extract sentence elements related to the dictionary. The utterance type determination unit 440 that extracts sentence elements related to each dictionary from each phrase determines “spoken sentence type” based on the extracted sentence elements. The sentence element means a type for identifying the type of character string, and the sentence element in the present embodiment includes the above-described definition phrase (which means “-”).
[0042]
Here, as shown in FIG. 7, the utterance type database 460 includes a definition expression example dictionary having a dictionary related to a definition phrase (for example,), an affirmative phrase (for example, approval, sympathy, ping pong). positive cases dictionary with a dictionary related to, a result clause (for example, so, so) the results representation case dictionary with a dictionary related to, greeting clause (for example, Hello) greeting case dictionary with a dictionary related to, It is composed of a negative example dictionary having a dictionary related to a negative phrase (for example, it is not idiot, the opposite), and each dictionary is associated with “type of spoken sentence”.
[0043]
As a result, the utterance type determination unit 440 compares the phrase with each dictionary stored in the utterance type database 460, extracts the sentence element related to each dictionary from the phrase, and associates it with the extracted sentence element. The “spoken sentence type” can be determined by referring to the determined type.
[0044]
The utterance type determination unit 440 outputs an answer search command signal for causing the corresponding user to search for a specific answer sentence to the answer sentence search unit 370 based on an instruction from the topic search unit 360 described later.
[0045]
The conversation database 500 stores in advance a plurality of second morpheme information indicating each morpheme composed of one character, a plurality of character strings, or a combination thereof, and a plurality of reply contents to the user with respect to the utterance contents. Storage means (discourse storage means). The conversation database 500 is also an answer storage unit (discourse storage unit) that stores in advance a plurality of answer types indicating the types of answer contents associated with a plurality of answer contents in association with the second morpheme information.
[0046]
Furthermore, the conversation database 500 stores in advance a plurality of discourse ranges (keywords) indicating morphemes that constitute a range relevant to the input content that will be input by the user or the response content to the user. But there is. A plurality of second morpheme information indicating a morpheme made up of one character, a plurality of character strings, or a combination thereof is associated with the discourse range (keyword), and each second morpheme information includes a response content to the user. Associated with each.
[0047]
Furthermore, the conversation database 500 is also an answer storage means (discourse storage means) for classifying and storing each element constituting the second morpheme information into attributes such as each subject consisting of a main case and a target case consisting of a target case. .
[0048]
As shown in FIG. 8, in the present embodiment, the conversation database 500 is roughly divided in the present embodiment, which means a range that is related to the content of the speech that will be spoken by the user or the content of the response to the user. It consists of a range (discourse) and a topic (topic) that means a range that is most closely related to the content the user is speaking. As shown in the figure, “discourse range” is positioned as a superordinate concept of “topic” in the present embodiment.
[0049]
Each discourse range can be configured to have a hierarchical structure as shown in FIG. As shown in the figure, for example, a higher level discourse range (entertainment) for a certain discourse range (movie) is positioned in the upper hierarchical structure, and a lower level discourse range (movie) for the discourse range (movie). The attribute (movie) can be located in the lower hierarchical structure. That is, in the present embodiment, each discourse range can be arranged at a hierarchical position where the relationship between the higher concept, the lower concept, the synonym, and the synonym becomes clear with other discourse ranges.
[0050]
As described above, the discourse range is composed of topics, and in this embodiment, for example, if the discourse range is an A movie name, it includes a plurality of topics related to the A movie name.
[0051]
This topic means a morpheme composed of a single character, a plurality of character strings, or a combination thereof, that is, each morpheme constituting speech content that will be uttered by the user. Each morpheme is associated with a subject (subject), an object (target case), and an action “case” (attribute). In this embodiment, each morpheme associated with these three elements is expressed as a topic title (this topic title corresponds to a subordinate concept of “topic”) (second morpheme information). .
[0052]
The topic title is not limited to each morpheme associated with the above three elements, but other “cases”, that is, time (tense, aspect) meaning time, location meaning place, You may have each morpheme matched with the condition which means a condition, the impression which means an impression, the effect which means a result, etc.
[0053]
In this embodiment, the topic title (second morpheme information) is stored in advance in the conversation database 500, and the first morpheme information (derived from the utterance content uttered by the user) is It is a distinction.
[0054]
For example, if the talk range is “A movie name”, as shown in FIG. 10, the subject title is subject (A movie name), object (director), action (great) {this is “A movie name” The director of the name is composed of "meaning great".
[0055]
If there is no morpheme associated with “case composition” (subject, object, action, etc.) among the topic titles, “*” is indicated for the portion in the present embodiment.
[0056]
For example, {A movie name? } Is converted into a topic title (subject; object; action). }, “A movie name” can be specified as a subject, but “object” and “action” are not elements of the sentence, so the topic title is “subject” (A movie name) “No object” (*); no “action” (*) (see FIG. 10).
[0057]
The answer sentence means an answer sentence (answer contents) to be answered to the user, and is associated with each topic title (second morpheme information) in this embodiment (see FIG. 8). In this embodiment, as shown in FIG. 11, the answer sentence is a statement sentence (D; Declaration), an impression sentence in order to make an answer corresponding to the type of utterance sentence uttered by the user. Types such as (I; Impression), conditional statement (C; Condition), result statement (E; Effect), time statement (T; Time), location statement (L; Location), negative statement (N; Negation) Type).
[0058]
That is, as shown in FIG. 12, each answer sentence is associated with, for example, a discourse range (Sato) {subordinate concept; home run, superordinate concept; grass baseball, synonym; panda Sato, Sato player, panda} and each topic title. It has been.
[0059]
As shown in the figure, for example, the topic title 1-1 is {(Sato; *; I like): this consists of the order of (subject; object; action) as described above. If the order is the same below, the answer sentence 1-1 corresponding to the topic title 1-1 is (DA; statement affirmation “I like Sato”), (IA; comment affirmation) "I like Sato very much"), (CA; conditional affirmation sentence "Sato's home run is very impressive"), (EA; a result affirming sentence "I always watch Sato's games on TV"), (TA: Time affirmative sentence "I actually like it from the five-bats continual refrain in Koshien"), (LA; Place affirmative sentence "I like the serious face when standing on the blow"), (NA A repulsive affirmative sentence "I don't want to talk to people who don't like Sato, goodbye").
[0060]
In the present embodiment, as shown in FIG. 2, the conversation control unit 300 includes a management unit 310, a reflexive determination unit 320, a turnback determination unit 330, a discourse range determination unit 340, and an abbreviated sentence complement unit 350. , A topic search unit 360 and an answer sentence search unit 370.
[0061]
The management unit 310 controls the entire conversation control unit 300. Specifically, the management unit 310 to which a character string is input from the input unit 100 or the voice recognition unit 200 outputs the input character string to the morpheme extraction unit 410 as a character string signal. In addition, the management unit 310 outputs the answer sentence searched by the answer sentence search unit 370 to the output unit 600.
[0062]
The reflexive determination unit 320 is a fixed form acquisition unit that collates the first morpheme information extracted by the morpheme extraction unit 410 with each fixed content, and searches the fixed content including the first morpheme information from each fixed content. .
[0063]
Here, the standard content means reflection element information for replying a standard content to the utterance content from the user, and this reflection element information is stored in the reflection element database 801 (standard storage means) in advance. A plurality are stored. As the reflective element information, in the present embodiment, as shown in FIG. 13, for example, "Good morning", "Hello", "Good evening", "greeting elements" such as "Hey", "I see", "Really?""Typicalelements" such as
[0064]
Specifically, the reflexive determination unit 320 to which the topic search command signal is input from the sentence structure analysis unit 430 receives the first morpheme information included in the input topic search command signal and the reflection element database 801. The reflection element information is collated, the reflection element information including the first morpheme information is searched from the reflection element information, and the searched reflection element information is output to the management unit 310.
[0065]
That is, assuming that the reflection element information is D1 and the first morpheme information is W, the reflective determination unit 320 determines that the relationship of W∩D1 ≠ φ (φ; empty set) is established. Process to give a typical answer.
[0066]
For example, when the user utters the utterance content “Good morning”, the reflexive determination unit 320 collates the utterance content “Good morning” with each reflection element information, and the utterance content from each reflection element information. The reflection element information “good morning” including (matching) “good morning” is searched, and the searched reflection element information “good morning” is output to the management unit 310.
[0067]
When the reflection determination unit 320 cannot search the reflection element information including the utterance content from the reflection element information, the reflex determination unit 320 returns the topic search command signal input from the sentence structure analysis unit 430. Output to.
[0068]
The return determination unit 330 collates the current first morpheme information extracted by the morpheme extraction unit 420 with the past answer contents stored in the return element database 802, and the current first morpheme information is the past answer. If included in the content, it is a fixed form acquisition means for acquiring the content of the agreement.
[0069]
Here, “turnback” means to say back the content of the user's utterance as it is (or content close to it) in this embodiment. In this embodiment, the return element is composed of the first morpheme information that constitutes the response content output from the conversation control device 1 immediately before. For example, as shown in FIG. (Horse; *; Beautiful), “I like Sato” (Sato; *; I like).
[0070]
Further, the return element database 802 is also an agreement storage means for preliminarily storing agreement contents for agreeing to input information input by the user. The content of the agreement includes, for example, the input information previously input by the user (if the previous input information by the user is “A film name director is Mr. S”, the content of the agreement is “ The director of the A movie name is Mr. S)), or “Yes”, “It is true”.
[0071]
Specifically, the return determination unit 330 to which the topic search command signal is input from the reflective determination unit 320 configures the first morpheme information and the return element included in the input topic search command signal for each return element. Each morpheme is collated, and it is determined whether or not the first morpheme information is included in the return element (see FIG. 14).
[0072]
If it is determined that the first morpheme information is included in each return element, the return determination unit 330 acquires the content of the agreement and outputs an answer sentence including the acquired content of the agreement to the management unit 310 (return) Process). That is, assuming that the return element (such as the previous answer sentence) is S and the first morpheme information is W, the return determination unit 330 indicates the above when the relationship of W⊂S and W ≠ φ is established. Performs a reversal process.
[0073]
For example, the conversation control device 1 responds with “The director of the A movie name is Mr. S” (Director of the A movie name; Mr. S; *) (the order is the subject, the object, the order of the action, and so on. ) Is output, and then the user responds with a response if the utterance is “is the director of A movie name Mr. S” (director of A movie name; Mr. S; *)? Since the determination unit 330 matches the first morpheme information of the user (Director of A movie name; Mr. S; *) and each morpheme of the answer sentence (Director of A movie name; Mr. S; *), The user concludes that he / she is replying to the contents of the reply, obtains the stored agreement contents “Yes”, and outputs the obtained agreement contents.
[0074]
Further, the return determination unit 330 collates the current first morpheme information extracted by the morpheme extraction unit 410 with the past first morpheme information stored in the return element database 802 to obtain the current first morpheme information. Is included in the past first morpheme information, it is also a fixed form acquisition means for acquiring the repulsion content.
[0075]
Specifically, when the user utters the utterance content “Horse is beautiful” and the conversation control device 1 outputs the content “Horse is good” as the response content When the person repeats the utterance content that “the horse is beautiful”, the turn-back determination unit 330 determines that each morpheme (first morpheme information) {horse; *; beautiful} constituting the current utterance content “horse is beautiful” Each morpheme (first morpheme information) {horse; *; beautiful} that constitutes the content of the previous utterance “Horse is beautiful” matches the content of the response from the conversation control device 1 to the user. You can conclude that you have not heard about "I feel good."
[0076]
In this case, since the user has not heard the response content from the conversation control device 1, the return determination unit 330 acquires the stored repulsion content (for example, do not repeat the same content), and the acquired repulsion The contents can be output.
[0077]
On the other hand, if the reversion determining unit 330 determines that the first morpheme information is the same as the content of the previous answer sentence or the first morpheme information is not the same as the previous first morpheme information, the reflex determination unit 320 The input topic search command signal is output to the conversation range determination unit 340.
[0078]
In addition, although the said return determination part 330 has shown the process in case a user makes a return with respect to "the reply content of the conversation control apparatus 1," the following processes can also be performed. For example, when the output unit 600 outputs an answer sentence “Horse is beautiful”, the user answers “Why is the horse beautiful?”, “Why is it beautiful?”, Or “Why?” This is a process of the turn-back determination unit 330 performed when the utterance is made.
[0079]
In this case, the return determination unit 330 outputs the response sentence S “the horse is beautiful” and the utterance content W from the user (“Why is the horse beautiful? (Question sentence)” or “Why is it beautiful? (Question sentence) ”), (W−c) ⊂S, S ≠ φ, c ≠ φ (where c means the utterance type of W, and this utterance type is determined by the utterance type determination unit 440 described later. As will be described later, for example, a question sentence can be cited as an utterance type, so a “conditional” reversal processing (the user asks the question contents for the answer contents). (Processing when a flip is performed).
[0080]
For example, when the conversation control device 1 outputs an answer sentence “The horse is beautiful”, the above-mentioned user utters the content of the utterance “Why is the horse beautiful?”. At that time, in order to resolve the user's question, the return determination unit 330 acquires an answer sentence such as “Even the horse is not beautiful” from the return element database 802, and the acquired answer sentence is sent to the management unit 310. Process to output.
[0081]
The discourse range determination unit 340 is a discourse search unit that collates the first morpheme extracted by the phrase analysis unit 420 and each discourse range, and searches the discourse range including the first morpheme information from each discourse range. .
[0082]
Specifically, the conversation range determination unit 340 to which the topic search command signal is input from the turn-back determination unit 330 determines the user's conversation range based on the input talk search command signal. That is, based on the input search command signal, the conversation range determination unit 340 searches the conversation database 500 for a range (discourse range) relevant to the content spoken by the user.
[0083]
For example, the discourse range determination unit 340 includes the first morpheme information included in the input topic search command signal (an interesting movie; *; is there) {is there an interesting movie? }, The first morpheme information is compared with the discourse range group, and if the discourse range group includes a morpheme (for example, “movie”) constituting the first morpheme information, The “movie” included in the information is determined as the discourse range. In this case, since the discourse range “movie” is included in the first morpheme information, the discourse range determination unit 340 includes the input first morpheme information in the topic search command signal and outputs it to the topic search unit 360.
[0084]
On the other hand, when the first morpheme information does not include a discourse range group, the conversation range determination unit 340 includes the input first morpheme information in the topic search command signal and outputs it to the abbreviated sentence complement unit 350.
[0085]
Thereby, the topic search unit 360 described later collates each “topic title” belonging to the “discourse range” determined by the conversation range determination unit 340 with the first morpheme information specified by the sentence structure analysis unit 430. Therefore, it is unnecessary to collate “all” “topic titles” (second morpheme information) with the first morpheme information, and the answer sentence search unit 370 to be described later will search for the final answer sentence. Can be shortened.
[0086]
As described above, the discourse range determination unit 340 collates the first morpheme information and the discourse range group, and if the discourse range group includes the morpheme of the first morpheme information, determines the morpheme as the discourse range. However, the present invention is not limited to this, and the morpheme of the return element retrieved immediately by the return determination unit 330 or the morpheme constituting the utterance content uttered by the user may be determined as the discourse range. . The abbreviated sentence complementing unit 350, which will be described later, can add the discourse range to the first morpheme information from which the morpheme is omitted, using the discourse range determined by the discourse range determination unit 340.
[0087]
The abbreviated sentence complementing unit 350 searches the attributes (subjects, objects, actions, etc.) constituting the first morpheme information based on the first morpheme information extracted by the phrase analysis unit 420 for attributes that do not include a morpheme. Attribute search means. The abbreviated sentence complementing unit 350 is also a morpheme adding unit that adds a morpheme constituting the discourse range searched by the discourse range determining unit 340 to the attribute based on the searched attribute.
[0088]
Specifically, the abbreviated sentence complementing unit 350 to which the topic search command signal is input from the discourse range determination unit 340 is based on the first morpheme information included in the input discourse search command signal, and the utterance including the first morpheme information. It is determined whether or not the content is an abbreviated sentence. If the utterance content including the first morpheme information is an abbreviated sentence, the morpheme in the discourse range to which the first morpheme information belongs is added to the first morpheme information.
[0089]
For example, the abbreviation sentence complementing unit 350 has a morpheme constituting the first morpheme information included in the input topic search command signal (director; *; *) (director?) (This sentence is “what” director If it is unknown, it means an abbreviated sentence.), The discourse range determined by the discourse range determination unit 340 (A movie name; this A movie name indicates the title of the movie) If it is the first morpheme information belonging to A), the determined discourse range (A movie name) is added to the first morpheme information to the morpheme constituting the first morpheme information (director of “A movie name”; *; *) Yes.
[0090]
That is, assuming that the first morpheme information is W and the determined discourse range is D, the abbreviated sentence complementing unit 350 adds the discourse range D to W and includes the added first morpheme information in the topic search command signal. The information is output to the topic search unit 360.
[0091]
Thereby, even if the first morpheme information is an abbreviated sentence and it is not clear as Japanese, the abbreviated sentence complementing unit 350, when the first morpheme information belongs to a certain discourse range, for example, The discourse range D (A movie name) is added to the first morpheme information W (director; *; *), and the first morpheme information is added to W ′ (A movie name director; *; *). ? }, Even if the user's utterance content is an abbreviated sentence, the abbreviated sentence can be supplemented based on the previously determined discourse range, and the abbreviated sentence should be clarified Can do.
[0092]
For this reason, the first morpheme information is set so that the abbreviated sentence complementing unit 350 has the proper utterance contents constituting the first morpheme information even if the utterance contents constituting the first morpheme information are abbreviated sentences. Since the specific morpheme can be complemented, the topic search unit 360 acquires the optimal “topic title” (second morpheme information) related to the first morpheme information based on the first morpheme information after the complement. The answer sentence search unit 370 can output the answer content more suitable for the user's utterance content based on the “topic title” acquired by the topic search unit 360.
[0093]
The topic search unit 360 collates the first morpheme information extracted by the phrase analysis unit 420 or the first morpheme information supplemented by the abbreviated sentence complement unit 350 with each second morpheme information, It is the 1st search means which searches the 2nd morpheme information containing the morpheme which comprises 1st morpheme information from inside.
[0094]
Specifically, the topic search unit 360 to which the topic search command signal is input from the talk range determination unit 340 or the abbreviated sentence complement unit 350 is based on the first morpheme information included in the input topic search command signal. The “topic title” including the morpheme of the first morpheme information is searched from each “topic title” (second morpheme information) belonging to the discourse range determined by the determination unit 340, and the search result is used as a search result signal. The information is output to the answer sentence search unit 370 and the utterance type determination unit 440.
[0095]
For example, when the “case configuration” constituting the first morpheme information is (Sato; *; I like) {I like Sato}, the topic search unit 360, as shown in FIG. Each morpheme (Sato; *; I like) belonging to the “composition” is compared with each topic title 1-1 to 1-4 belonging to the discourse range (Sato), and from among the topic titles 1-1 to 1-4 A topic title 1-1 (Sato; *; likes) that matches (or approximates) each morpheme (Sato; *; likes) belonging to the “case composition” is searched, and this search result is used as a search result signal as a response sentence. The data is output to the search unit 370 and the utterance type determination unit 440.
[0096]
The utterance type determination unit 440 to which the search result signal is input from the topic search unit 360, based on the input search result signal, an answer search command for searching for a specific answer sentence that answers to the corresponding user. A signal (this answer search command signal also includes the determined “sentence type”) is output to the answer sentence search unit 370.
[0097]
The answer sentence search unit 370 is an answer acquisition unit that acquires an answer sentence associated with the second morpheme information based on the second morpheme information (topic title) searched by the topic search unit 360. In addition, the answer sentence search unit 370 collates the utterance type of the identified user with each answer type associated with the second morpheme information based on the second morpheme information searched by the topic search unit 360, It is also a second search means for searching for an answer type that matches the user's utterance type from among the answer types.
[0098]
Specifically, the answer sentence search unit 370, to which the search result signal from the topic search unit 360 and the answer search command signal from the utterance type determination unit 440 are input, the topic title (search result) corresponding to the input search result signal. Based on the second morpheme information) and the “speech sentence type” (utterance type) corresponding to the answer search command signal, the answer sentence group (each answer content) associated with the “topic title”. Among them, an answer sentence having an answer type (this answer type means “type of answer sentence” shown in FIG. 11) that matches the “sentence sentence type” (DA, IA, CA, etc.) is searched.
[0099]
For example, when the topic title corresponding to the search result is the topic title 1-1 (Sato; *; I like) shown in FIG. 12, the answer sentence search unit 370 is associated with the topic title 1-1. Of the reply sentences 1-1 (DA, IA, CA, etc.), the reply composed of the reply type (DA) that matches the “spoken sentence type” (for example, DA; utterance type) determined by the utterance type determination unit 440. The sentence 1-1 (DA; (I also like Sato) is searched), and the searched answer sentence is output to the management unit 310 as an answer sentence signal.
[0100]
The management unit 310 to which the answer sentence signal is input from the answer sentence search unit 370 outputs the input answer sentence signal to the output unit 600. In addition, the management unit 310 to which the reflection element information is input from the reflective determination unit 320 or the contents of the turn-back process from the turn-back determination unit 330, the answer sentence corresponding to the input reflection element information, the content of the turn-back process that is input To the output unit 600.
[0101]
The output unit 600 is an output unit that outputs the answer text acquired by the answer text search unit 370. In this embodiment, for example, a speaker, a display, and the like can be given. Specifically, the output unit 600 to which an answer sentence is input from the management unit 310 outputs the input answer sentence {for example, I also like Sato}.
[0102]
(Conversation control method using conversation control device)
The conversation control method by the conversation control apparatus 1 having the above configuration can be implemented by the following procedure. FIG. 15 is a flowchart showing the procedure of the conversation control method according to the present embodiment.
[0103]
First, the input unit 100 performs a step of acquiring the utterance content from the user (S101). Specifically, the input unit 100 acquires the voice that constitutes the utterance content of the user, and outputs the acquired voice to the voice recognition unit 200 as a voice signal. Further, the input unit 100 identifies a character string corresponding to the input information (other than the voice) based on the input information (other than the voice) input from the user, and the conversation control unit uses the identified character string as a character string signal. Output to 300.
[0104]
Next, the voice recognition unit 200 performs a step of specifying a character string corresponding to the utterance content based on the utterance content acquired by the input unit 100 (S102). Specifically, the speech recognition unit 200 to which a speech signal is input from the input unit 100 analyzes the input speech signal, and a character string corresponding to the analyzed speech signal is stored in the speech recognition dictionary storage unit 700. The specified character string is output to the conversation control unit 300 as a character string signal.
[0105]
And the morpheme extraction part 410 performs the step which extracts each morpheme which comprises the minimum unit of a character string as 1st morpheme information based on the character string specified by the speech recognition part 200 (S103).
[0106]
Specifically, the morpheme extraction unit 410 to which the character string signal is input from the management unit 310 includes a character string corresponding to the input character string signal and nouns, adjectives, verbs, and the like stored in advance in the morpheme database 450. The morpheme group is collated, each morpheme (m1, m2,...) Matching the morpheme group is extracted from the character string, and each extracted morpheme is output to the phrase analysis unit 420 as an extraction signal.
[0107]
Then, the phrase analysis unit 420 performs a step of grouping each morpheme into a phrase format based on each morpheme extracted by the morpheme extraction unit 410 (S104). Specifically, the phrase analysis unit 420 to which the extraction signal is input from the morpheme extraction unit 410 uses the morphemes corresponding to the input extraction signal to combine them into a phrase format.
[0108]
That is, as shown in FIG. 4, the phrase analysis unit 420 extracts and extracts the dependency elements (for example, gahahahahaha ...) of each morpheme based on each morpheme corresponding to the input extraction signal. Each morpheme is grouped into each clause based on the dependency element.
[0109]
The phrase analysis unit 420 that collects each morpheme into each phrase includes a sentence structure analysis unit 430 and an utterance type determination unit 440 using sentence pattern information including each phrase that combines each morpheme and each morpheme constituting each phrase as a sentence pattern signal. Output to.
[0110]
Thereafter, the sentence structure analysis unit 430 performs a step of classifying each morpheme of the first morpheme information segmented by the phrase analysis unit 420 into attributes such as subject case and target case (S105). Specifically, the sentence structure analysis unit 430, to which the sentence pattern signal is input from the phrase analysis unit 420, determines each morpheme included in the phrase based on each morpheme corresponding to the input sentence pattern signal and the phrase composed of each morpheme. Determine the “case composition”.
[0111]
That is, as shown in FIG. 5, for example, when the dependency element of each morpheme is “” or “is”, the sentence structure analysis unit 430 applies the subject (subject) to the morpheme before the dependency element. Or a leading character). For example, when the dependency element of each morpheme is “NO” or “NO”, the sentence structure analysis unit 430 determines that the morpheme before the dependency element is an object (target).
[0112]
Further, for example, when the dependency element of each morpheme is “Yes”, the sentence structure analysis unit 430 includes an action (predicate; this predicate is composed of a verb, an adjective, and the like). It is determined that
[0113]
The sentence structure analysis unit 430 that has determined the “case structure” of each morpheme that constitutes each clause determines the range of topics (topics) to be described later based on the first morpheme information associated with the determined “case structure”. A topic search command signal for specifying is output to the topic search unit 360.
[0114]
Next, the utterance type determination unit 440 performs a step of specifying an utterance type indicating the type of utterance content based on the phrase specified by the phrase analysis unit 420 (S106). Specifically, “speech sentence type” (speech type) is determined based on each morpheme corresponding to the sentence pattern signal input from the phrase analysis unit 420 and a phrase composed of each morpheme.
[0115]
That is, the utterance type determination unit 440 collates each phrase with each dictionary stored in the utterance type database 460 based on each phrase corresponding to the input sentence pattern signal, and from each phrase, Extract sentence elements related to the dictionary. The utterance type determination unit 440 that extracts sentence elements related to each dictionary from each phrase determines “spoken sentence type” based on the extracted sentence elements.
[0116]
The utterance type determination unit 440 outputs an answer search command signal for causing the corresponding user to search for a specific answer sentence to the answer sentence search unit 370 based on an instruction from the topic search unit 360 described later.
[0117]
Next, the reflexive determination unit 320 compares the first morpheme information extracted by the morpheme extraction unit 410 with each fixed content, and performs a step of searching for fixed content including the first morpheme information from each fixed content. (S107: reflective processing).
[0118]
Specifically, the reflexive determination unit 320 to which the topic search command signal is input from the sentence structure analysis unit 430 receives the first morpheme information included in the input topic search command signal and the reflection element database 801. The reflection element information (standard content) is collated, the reflection element information including the first morpheme information is searched from each reflection element information, and the searched reflection element information is output to the management unit 310.
[0119]
When the reflection element information cannot be searched for the reflection element information including the first morpheme information from the reflection element information, the reflection determination unit 320 determines whether to return the topic search command signal input from the sentence structure analysis unit 430. To the unit 330.
[0120]
Next, the return determination unit 330 collates the first morpheme information extracted by the morpheme extraction unit 410 with each return element, and performs a step of searching for the return element including the first morpheme information from each return element ( S108;
[0121]
When it is determined that the first morpheme information is included in each return element, the return determination unit 330 acquires the return element including the first morpheme information, and manages the response sentence including the acquired return element. The data is output to the unit 310 (turnback processing). That is, assuming that the return element (answer sentence output last time, utterance content uttered by the previous user, etc.) is S and the first morpheme information is W, the return determination unit 330 has a relationship of W が S and W ≠ φ. If it is established, the turn-back process shown above is performed.
[0122]
On the other hand, when determining that the first morpheme information is not included in each return element, the return determination unit 330 sends the topic search command signal input from the reflective determination unit 320 to the conversation range determination unit 340. Output.
[0123]
Then, the discourse range determination unit 340 collates the first morpheme extracted by the phrase analysis unit 420 with each discourse range, and searches (determines) the discourse range including the first morpheme information from each discourse range. A step is performed (S109).
[0124]
Specifically, the conversation range determination unit 340 to which the topic search command signal is input from the reversal determination unit 330 is based on the input search command signal, and the content that the user is speaking from the conversation database 500. Search for a relevant range (discourse range).
[0125]
For example, the discourse range determination unit 340 includes the first morpheme information included in the input topic search command signal (an interesting movie; *; is there) {is there an interesting movie? }, The first morpheme information is compared with the discourse range group, and if the discourse range group includes a morpheme (for example, “movie”) constituting the first morpheme information, The “movie” included in the information is determined as the discourse range. In this case, since the discourse range “movie” is included in the first morpheme information, the discourse range determination unit 340 includes the input first morpheme information in the topic search command signal and outputs it to the topic search unit 360.
[0126]
On the other hand, when the first morpheme information does not include a discourse range group, the conversation range determination unit 340 includes the input first morpheme information in the topic search command signal and outputs it to the abbreviated sentence complement unit 350.
[0127]
Next, the abbreviation sentence complementing unit 350 includes attributes that do not include a morpheme among the attributes (subject, object, action, etc.) constituting the first morpheme information based on the first morpheme information extracted by the phrase analysis unit 420. Perform the step of searching. Thereafter, the abbreviated sentence complementing unit 350 performs a step of adding the morpheme constituting the discourse range searched by the discourse range determining unit 340 to the attribute based on the attribute not including the searched morpheme (S110; abbreviated sentence). Complement).
[0128]
Specifically, the abbreviated sentence complementing unit 350 to which the topic search command signal is input from the discourse range determination unit 340 is based on the first morpheme information included in the input discourse search command signal, and the utterance including the first morpheme information. It is determined whether or not the content is an abbreviated sentence. If the utterance content including the first morpheme information is an abbreviated sentence, the morpheme in the discourse range to which the first morpheme information belongs is added to the first morpheme information.
[0129]
For example, the abbreviation sentence complementing unit 350 has a morpheme constituting the first morpheme information included in the input topic search command signal (director; *; *) (director?) (This sentence is “what” director If it is unknown, it means an abbreviated sentence.), The conversation range previously determined by the conversation range determination unit 340 (A movie name; this A movie name is the title of the movie) The first morpheme information belonging to the first morpheme information is added to the first morpheme information ("A movie name"). Director; *; *).
[0130]
That is, assuming that the first morpheme information is W and the determined discourse range is D, the abbreviated sentence complementing unit 350 adds the discourse range D to the first morpheme information W, and uses the first morpheme information after the addition as a topic search command. It is included in the signal and output to the topic search unit 360.
[0131]
Next, the topic search unit 360 collates the first morpheme information extracted by the phrase analysis unit 420 or the first morpheme information supplemented by the abbreviated sentence complement unit 350 with each second morpheme information, and each second morpheme A step of searching for second morpheme information including morpheme constituting the first morpheme information from the information is performed (S111).
[0132]
Specifically, the topic search unit 360 to which the topic search command signal is input from the talk range determination unit 340 or the abbreviated sentence complement unit 350 is based on the first morpheme information included in the input topic search command signal. The “topic title” including the morpheme of the first morpheme information is searched from each “topic title” (second morpheme information) belonging to the discourse range determined by the determination unit 340, and the search result is used as a search result signal. The information is output to the answer sentence search unit 370 and the utterance type determination unit 440.
[0133]
For example, when the “case configuration” constituting the first morpheme information is (Sato; *; I like) {I like Sato}, the topic search unit 360, as shown in FIG. Each morpheme (Sato; *; I like) belonging to the “composition” is compared with each topic title 1-1 to 1-4 belonging to the discourse range (Sato), and from among the topic titles 1-1 to 1-4 A topic title 1-1 (Sato; *; likes) that matches (or approximates) each morpheme (Sato; *; likes) belonging to the “case composition” is searched, and this search result is used as a search result signal as a response sentence. The data is output to the search unit 370 and the utterance type determination unit 440.
[0134]
The utterance type determination unit 440 to which the search result signal is input from the topic search unit 360, based on the input search result signal, an answer search command for searching for a specific answer sentence that answers to the corresponding user. A signal (this answer search command signal also includes the determined “sentence type”) is output to the answer sentence search unit 370.
[0135]
Then, the answer sentence search unit 370 collates the utterance type of the identified user with each answer type associated with the second morpheme information based on the second morpheme information searched by the topic search unit 360, A search is made for a response type that matches the user's utterance type from each response type, and a step of acquiring an answer sentence associated with the response type based on the searched response type is performed (S112).
[0136]
Specifically, the answer sentence search unit 370, to which the search result signal from the topic search unit 360 and the answer search command signal from the utterance type determination unit 440 are input, the topic title (search result) corresponding to the input search result signal. Based on the second morpheme information) and the “speech sentence type” (utterance type) corresponding to the answer search command signal, the answer sentence group (each answer content) associated with the “topic title”. Among them, an answer sentence having an answer type (this answer type means “type of answer sentence” shown in FIG. 11) that matches the “sentence sentence type” (DA, IA, CA, etc.) is searched.
[0137]
For example, when the topic title corresponding to the search result is the topic title 1-1 (Sato; *; I like) shown in FIG. 12, the answer sentence search unit 370 is associated with the topic title 1-1. Of the reply sentences 1-1 (DA, IA, CA, etc.), the reply composed of the reply type (DA) that matches the “spoken sentence type” (for example, DA; utterance type) determined by the utterance type determination unit 440. The sentence 1-1 (DA; (I also like Sato) is searched), and the searched answer sentence is output to the management unit 310 as an answer sentence signal.
[0138]
Next, the management unit 310 to which the answer sentence signal is input from the answer sentence search unit 370 outputs the input answer sentence signal to the output unit 600. In addition, the management unit 310 to which the reflection element information is input from the reflective determination unit 320 or the contents of the turn-back process from the turn-back determination unit 330, the answer sentence corresponding to the input reflection element information, the contents of the turn-back process input Is output to the output unit 600 (S113). The output unit 600 to which an answer sentence is input from the management unit 310 outputs the input answer sentence {for example, I also like Sato}.
[0139]
(Operation and effect of conversation control device and conversation control method)
According to the invention according to the present application having the above-described configuration, the reflexive determination unit 320 collates the first morpheme information constituting the utterance content uttered by the user with each fixed content stored in advance, and each fixed content from among, it is possible to find the standard content including a first morpheme information, reflexive determination unit 320, for example when the first morpheme information is a fixed content such as "Hello" includes the standard content it is possible to answer the same boilerplate content "Hello" or the like.
[0140]
In addition, when the user's utterance content is a fixed content, the reflexive determination unit 320 replies with the fixed content (greeting etc.), so that the user first contacts the conversation control device 1. You can enjoy a sense of communication.
[0141]
Further, the reversal determination unit 330 compares the current first morpheme information with the past response content, and if the current first morpheme information is not included in the past response content, the agreement stored in advance is stored. Since the contents can be acquired, if the input information currently input from the user matches the past response contents, the return determination unit 330 returns the user to the previous response contents (use It is possible to conclude that the user has input the input information that the person is listening to the response content.
[0142]
In this case, the return determination unit 330 acquires the contents of the agreement that has been stored and the acquired agreement (for example, “That ’s right”) because the user has made a response to the previous response. Can be output. As a result, if the user does not understand the meaning of the answer content output from the conversation control device 1, he can listen again and listen again to the answer content, so he is also talking to other users. You can taste a feeling like this.
[0143]
Further, the reversal determination unit 330 collates the current first morpheme information with the past first morpheme information, and if the current first morpheme information is included in the past first morpheme information, the repulsion content is acquired. Therefore, when the input information input last time is included in the input information input this time, the user may repeatedly input the same content as the previous input information. Therefore, it can be determined that the user has not properly answered the response content from the conversation control device.
[0144]
In this case, since the user does not appropriately reply to the previous response content, the reversal determination unit 330 repels the user, so the stored repulsion content is acquired, and the acquired repulsion content Is output. As a result, if the user does not input appropriate input information with respect to the response content from the conversation control device 1, the repulsion content is output from the conversation control device 1. You can taste a sense of being.
[0145]
Further, in order to search for the second morpheme information approximate to the first morpheme information, the topic search unit 360 may collate each second morpheme information belonging to the “discourse range” with the first morpheme information. Since it is not necessary to collate the second morpheme information with the first morpheme information, the time until the second morpheme information approximate to the first morpheme information can be shortened.
[0146]
As a result, the topic search unit 360 can search (pinpoint search) the second morpheme information that approximates the first morpheme information in a short time, so that the answer sentence search unit 370 is the topic search unit 360. An answer sentence associated with the second morpheme information can be acquired in a short time based on the searched second morpheme information, and the conversation control device 1 quickly answers the utterance content from the user. be able to.
[0147]
Moreover, the topic search part 360 searches the 2nd morpheme information which contains the morpheme (element which comprises a user's utterance content) which comprises 1st morpheme information from each 2nd morpheme information, and an answer sentence search part Since 370 can acquire the answer content associated with the second morpheme information based on the second morpheme information searched by the topic search unit 360, the answer sentence search unit 370 can obtain the utterance content of the user. Based on each constituent morpheme (first morpheme information), it is possible to take into account the semantic spaces (subjects, objects, etc.) constructed by each morpheme and obtain the response contents created in advance based on such semantic spaces Thus, it is possible to acquire the answer content more suitable for the utterance content, rather than simply using the entire utterance content as a keyword and obtaining the answer content associated with the keyword.
[0148]
Further, since the topic search unit 360 searches for the second morpheme information including the first morpheme information, it is not necessary to search for the second morpheme information that completely matches the utterance content of the user, and the conversation control device 1 is developed. The developer who does not need to memorize a huge amount of answer contents corresponding to the utterance contents that will be uttered by the user in advance, and can reduce the capacity of the storage unit.
[0149]
Furthermore, the answer sentence search unit 370 selects the answer type that matches the user's utterance type from the answer types (description, affirmation, location, repulsion, etc.) associated with each second morpheme information belonging to the “discourse range”. Since the response content associated with the response type can be acquired based on the searched response type, the conversation control device 1 can determine the utterance type that constitutes the user's conversation content, for example, the user Answers that match the user's utterance type out of multiple answers based on what is simply stated, what the user has to say, what the user describes the location element, etc. As a result, it is possible to obtain an optimal answer to the corresponding user.
[0150]
Furthermore, the answer sentence search unit 370 matches the user's utterance type from the answer types associated with the second morpheme information belonging only to the “discourse range” searched by the discourse range determination unit 340. Since it is only necessary to search for the type (pinpoint search is possible), it is not necessary to search for the response type associated with the “all” second morpheme information and the user's utterance type one by one. Can be obtained in a short time.
[0151]
Finally, the abbreviated sentence complementing unit 350 belongs to the discourse range in which the first morpheme information exists even if the first morpheme information constituting the utterance content of the user is an abbreviated sentence and is not clear as Japanese. If so, the discourse range can be added to the first morpheme information, and the first morpheme information consisting of abbreviated sentences can be complemented.
[0152]
Thus, the abbreviated sentence complementing unit 350 allows the first morpheme information so that the utterance contents constituting the first morpheme information are appropriate Japanese even if the utterance contents constituting the first morpheme information are abbreviated sentences. Since a specific morpheme (such as a morpheme constituting a discourse range) can be complemented, the topic search unit 360 is based on the first morpheme information after completion supplemented by the abbreviated sentence complement unit 350. The optimal second morpheme information related to the information can be acquired, and the answer sentence search unit 370 can select the answer content more suitable for the user's utterance content based on the second morpheme information acquired by the topic search unit 360. Can be output.
[0153]
As a result, even if the input information from the user is an abbreviated sentence, the conversation control device 1 does not use a function such as a neuro network or an AI intelligence, and does not mean what the abbreviated sentence means through past search results. Since the developer of the conversation control device 1 does not need to install a neuro network or AI intelligence, the system of the conversation control device 1 can be constructed more simply.
[0154]
[Example of change]
In addition, this invention is not limited to the said embodiment, The change as shown below can be added.
[0155]
(First change example)
In this modification, the conversation database 500 may be an element storage unit that stores a plurality of pieces of element information indicating the entire set group including a plurality of morpheme sets in association with the set group. Further, the morpheme extraction unit 410 collates the morpheme extracted from the character string with each set group, selects a set group including the extracted morpheme from each set group, and selects an element associated with the selected set group. Information may be extracted as first morpheme information.
[0156]
As shown in FIG. 16, some morphemes included in the character string uttered by the user are similar. For example, as shown in FIG. 16, if the element information indicating the entire group is “gift”, the “gift” is similar to a present, gift, year-end gift, mid-year gift, celebration, etc. (group). Therefore, when there is a morpheme similar to “gift” (such as the present), the morpheme extraction unit 410 can handle the similar morpheme as “gift”.
[0157]
That is, for example, when the morpheme extracted from the character string is “present”, the morpheme extraction unit 410 has “present” as the element information representing “present” as shown in FIG. “Present” can be replaced with “Gift”.
[0158]
In addition, among the morphemes constituting each second morpheme information stored in the conversation database 500, the morpheme included in the set group includes element information associated with the set group instead of the morpheme. It may be included in each second morpheme information. The element information is also composed of the minimum unit of the character string, like the morpheme. For example, each of the second morpheme information stored in the conversation database 500 may include element information (is), not including morpheme and morpheme.
[0159]
Then, the topic search unit 360 collates the extracted first morpheme information with each second morpheme information, and from each second morpheme information, the topic search unit 360 includes morpheme and element information that constitute the first morpheme information. Search for dimorphic information.
[0160]
As a result, the first morpheme information (Mr. A; *; is available) using the element information is extracted by the morpheme extraction unit 410 even if the input information is (Is Mr. A welcome)? The conversation database 500 also stores each second morpheme information using element information (for example, (Mr. A; *; there is)), so the topic search unit 360 uses the element information (is). The search operation that was possible can be performed.
[0161]
This allows the morpheme extraction unit 410 to sort out morphemes that are similar to each other, so that the developer who develops the conversation control device can perform the first corresponding to the semantic space that is grasped from the mutually similar first morpheme information. It is not necessary to create reply contents related to the bimorphic information and the second morpheme information one by one, and as a result, the amount of data stored in the storage unit can be reduced.
[0162]
(Second modified example)
As shown in FIG. 17, in the present modification example, the topic search unit 360 may include a ratio calculation unit 361 and a selection unit 362.
[0163]
The ratio calculation unit 361 compares the first morpheme information extracted by the morpheme extraction unit 410 with each second information, and the ratio of the first morpheme information to the second morpheme information for each second morpheme information. Is a calculation means for calculating.
[0164]
Specifically, the ratio calculation unit 361 to which the topic search command signal is input from the sentence structure analysis unit 430, based on the first morpheme information included in the input topic search command signal, as shown in FIG. One morpheme information is collated with each topic title (second morpheme information) belonging to the discourse range stored in the conversation database 500, and the first morpheme information occupies in each topic title for each topic title. Calculate the percentage.
[0165]
For example, as shown in FIG. 18, when the first morpheme information constituting the utterance sentence uttered by the user is (Sato; *; I like) {I like Sato}, the ratio calculation unit 361 Each morpheme belonging to “case composition” (Sato; *; likes) is compared with each morpheme (Sato; *; likes) included in the topic title, and each morpheme belonging to “case composition” is matched to the topic title. The ratio of (Sato; *; I like) is calculated to be 100%. The ratio calculation unit 361 performs these calculations for each topic title, and outputs each calculated ratio to the selection unit 362 as a ratio signal.
[0166]
The selection unit 362 is a selection unit that selects one second morpheme information from each second morpheme information according to the size of each rate calculated by the rate calculation unit 361 for each second morpheme information. is there.
[0167]
Specifically, the selection unit 362 to which the ratio signal is input from the ratio calculation unit 361 selects from among the ratios included in the input ratio signal (element of “case configuration” / element of “topic title” × 100). For example, a topic title with a high ratio is selected (see FIG. 18). The selection unit 362 that has selected a topic title with a high ratio outputs the selected topic title to the answer sentence search unit 370 and the utterance type determination unit 440 as a search result signal. The answer sentence search unit 370 acquires an answer sentence associated with the topic title based on the topic title selected by the selection unit 362.
[0168]
Accordingly, the selection unit 362 calculates the ratio of the first morpheme information to the second morpheme information for each second morpheme information, and the size of each ratio calculated for each second morpheme information. Accordingly, one second morpheme information can be selected from each second morpheme information, so that the selection unit 362 has, for example, first morpheme information (which constitutes the user's utterance content). If second morpheme information with a large proportion of second morpheme information can be acquired from a plurality of second morpheme information groups, the second morpheme information that follows the semantic space grasped from the first morpheme information is more As a result, the answer sentence search unit 370 can make an optimum answer to the utterance content of the user.
[0169]
Further, since the selection unit 362 can select a topic title having a high ratio calculated by the ratio calculation unit 361 from a plurality of topic titles, the selection unit 362 belongs to the “case configuration” included in the user's utterance sentence. Even if each morpheme and each topic title stored in the conversation database 500 do not completely match, it is possible to acquire a topic title closely related to each morpheme belonging to “case composition”.
[0170]
As a result, since the selection unit 362 can acquire a topic title closely related to the “case configuration” constituting the first morpheme information, the developer who develops the conversation control device 1 configures the first morpheme information. Since it is not necessary to store topic titles that completely match “case configuration” in the conversation database 500, the capacity of the conversation database 500 can be reduced.
[0171]
Further, the ratio calculation unit 361 calculates the ratio of the first morpheme information to the second morpheme information for each second morpheme information belonging only to the “discourse range” searched by the discourse range determination unit 340. Therefore, it is not necessary to calculate the ratio of the first morpheme information to the “all” second morpheme information, and the second morpheme information that follows the semantic space composed of the first morpheme information is acquired in a shorter time. As a result, it is possible to quickly output the optimum answer contents for the utterance contents from the user based on the acquired second morpheme information.
[0172]
The ratio calculation unit 361 collates each morpheme of the first morpheme information belonging to each classified attribute and each morpheme of each second morpheme information belonging to each attribute stored in advance for each attribute. It may be a first search means for searching for second morpheme information including each morpheme of the first morpheme information in at least one attribute from the second morpheme information.
[0173]
Specifically, the ratio calculation unit 361 to which the topic search command signal is input, for each “case” (subject; object; action) of the “case configuration” included in the input topic search command signal. ”And each morpheme belonging to“ case ”of the topic title composed of the same“ case ”are collated, and it is determined whether or not the morphemes constituting each“ case ”are the same.
[0174]
For example, as illustrated in FIG. 19, when the “case” morpheme of “case configuration” is (dog; person; bitten) {dog bites a person}, the ratio calculation unit 361 displays those morphemes. Match "dog", "person", and "chewed" with the morpheme "dog", "person", and "chewed" of the topic title consisting of the same "case" that constitutes the morpheme Then, among the morphemes “dog”, “people”, and “chewing” that make up the topic title, the “case composition” morpheme “dog” consisting of the same “case” corresponding to each morpheme, The ratio of “people” and “biting” is calculated (100%).
[0175]
If the element constituting the topic title is (person; dog; bite) {person bites the dog}, the ratio calculation unit 361 performs morphemes belonging to two cases by the same procedure as described above. Therefore, the degree of coincidence of each “case” between the morpheme constituting “case composition” and “topic title” is calculated to be 33% (see FIG. 19).
[0176]
The ratio calculation unit 361 that has calculated the ratio selects a topic title with a high ratio from the ratios, and outputs the selected topic title to the answer sentence search unit 370 and the utterance type determination unit 440 as a search result signal.
[0177]
As a result, the ratio calculation unit 361 displays, for each “case”, each morpheme of the first morpheme information belonging to each classified “case configuration” (subject case, target case, etc.) and a pre-stored topic title. Since the second morpheme information including each morpheme of the first morpheme information in at least one “case” can be searched from each topic title, the ratio calculator 361 is different from the normal word order. If the utterance content is composed of things, for example, “a person bites a dog”, the morpheme of the subject case is “person” and the morpheme of the subject case is “dog”. You can search for matching second morpheme information, and obtain the response contents {"really?" Or "I don't know the meaning"} associated with the second morpheme information (person; dog; bite) can do.
[0178]
That is, since the ratio calculation unit 361 can identify utterance contents that are difficult to identify, for example, “a person bites a dog” and “a dog bites a person”, an optimal answer to the identified utterance contents, For the former, for example, “Really?”, For the latter, for example, “Are you okay?”
[0179]
Further, the ratio calculation unit 361 may search for the second morpheme information including the morpheme of the first morpheme information in at least one attribute from the respective second morpheme information belonging to the “discourse range”. From the second morpheme information, it is no longer necessary to acquire one second morpheme information, the second morpheme information that follows the semantic space composed of the first morpheme information can be acquired in a shorter time, As a result, the conversation control device 1 can quickly output the optimum answer content for the utterance content from the user based on the acquired second morpheme information.
[0180]
Note that the selection unit 362 may select one topic title from among the topic titles according to a predetermined priority order. This priority order means a priority for selection as a topic title. This priority order is predetermined by the developer at the development stage.
[0181]
(Third change example)
As shown in FIG. 20, the present modification is not limited to the above-described embodiment and each modification, and data is transmitted and received via the communication network 800 in the conversation control devices 1 a and 1 b and the communication network 1000. Communication unit 900, conversation databases 500b to 500d connected to communication unit 900, and servers 2a to 2c (conversation control system).
[0182]
Here, the communication network 1000 means a communication network that transmits and receives data. In the present embodiment, for example, the Internet is used. In this modification, the conversation databases 500b to 500d and the servers 2a to 2c are limited for convenience. However, the present invention is not limited to this, and other conversation databases may be provided.
[0183]
Thereby, the conversation control unit 300 refers not only to the conversation database 500a arranged inside the conversation control device 1a but also to the other conversation control device 1b, the other conversation databases 500b to 500d, and the servers 2a to 2c. Therefore, for example, it is a case where it is not possible to search from the conversation database 500a the discourse range related to each morpheme (first morpheme information) belonging to the “case configuration” included in the topic search command signal. However, by referring to the other conversation control device 1b, conversation databases 500b to 500d, and servers 2a to 2c, it is possible to search the range of conversation related to the above “case structure” and the like based on the user's utterance sentence. A suitable answer sentence can be searched.
[0184]
(Fourth change example)
The sentence structure analysis unit 430 may store in the conversation database 500 each “case configuration” and each “case configuration” constituting the identified first morpheme information. The answer sentence search unit 370 may store each “case structure” and each “morpheme” associated with each “case structure” constituting the searched answer sentence in the conversation database 500.
[0185]
The conversation range determination unit 340 may store the searched conversation range in the conversation database 500. The topic search unit 360 may store the searched second morpheme information in the conversation database 500.
[0186]
The first morpheme information, the second morpheme information, each “case composition” that constitutes the first morpheme information or the second morpheme information, each morpheme associated with each “case composition”, and the retrieved answer sentence Each "case structure" and each morpheme associated with each "case structure" and the searched discourse range are associated with each other and stored in the conversation database 500 or the reversal element database 802 as history morpheme information. be able to.
[0187]
The abbreviated sentence complementing unit 350 does not include a morpheme from each attribute (subject, object, action, etc .; case configuration) constituting the first morpheme information based on the first morpheme information extracted by the phrase analysis unit 420. The attribute is searched, and the history morpheme information stored in the conversation database 500 or the return element database 802 is added to the attribute based on the searched attribute.
[0188]
Specifically, the abbreviated sentence complementing unit 350 to which the topic search command signal is input from the discourse range determination unit 340 is based on the first morpheme information included in the input discourse search command signal, and the utterance including the first morpheme information. If the content is an abbreviated sentence, and the utterance content made up of the first morpheme information is an abbreviated sentence (for example, the subject, object, or action does not have a predetermined morpheme), the conversation database 500 or The history form information stored in the return element database 802 is added to the first morpheme information.
[0189]
That is, assuming that the subject included in the history form information is S1, the object is O1, the action A1, the discourse range is D1, and the omitted first morpheme information is W, the supplemented first morpheme information W1 is S1ＳW , O1∪W, A1∪W, or D1∪W.
[0190]
The topic search unit 360 collates the first morpheme information W1 supplemented by the abbreviated sentence complement unit 350 and each second morpheme information, and from each “topic title” (second morpheme information), the first morpheme information The second morpheme information including W1 is searched, and the searched topic title is output to the answer sentence search unit 370 and the utterance type determination unit 440 as a search result signal.
[0191]
Thereby, even if the utterance content composed of the first morpheme information is an abbreviated sentence and is not clear as Japanese, the abbreviated sentence complementing unit 350 uses the history form information stored in the conversation database 500, Since the omitted morpheme of the first morpheme information can be complemented, the utterance content including the omitted first morpheme information can be clarified.
[0192]
For this reason, when the abbreviated sentence complementing part 350 is the abbreviated sentence which comprises 1st morpheme information, 1st morpheme information is set so that the utterance content which consists of 1st morpheme information becomes appropriate Japanese. Since the morpheme omitted in FIG. 6 can be supplemented, the topic search unit 360 is based on the first morpheme information supplemented with the morpheme, and the optimal “topic title” (second morpheme) related to the first morpheme information. Information) can be acquired, and the answer sentence search unit 370 can output the answer content more suitable for the user's utterance content based on the optimal “topic title” acquired by the topic search unit 360. .
[0193]
(Fifth change example)
The topic search unit 360 may include a deletion unit 361 and a discourse addition unit 362 as shown in FIG. Based on the searched second morpheme information, the deletion unit 361 collates the second morpheme information with the discourse range searched by the discourse range determination unit 340, and from among the morphemes constituting the second morpheme information, It is a deletion means for deleting a morpheme that matches the range.
[0194]
Specifically, the topic search unit 360 to which the topic search command signal is input from the abbreviated sentence complement unit 350 receives the first morpheme information included in the input topic search command signal and the discourse determined by the discourse range determination unit 340. Each second morpheme information belonging to the range is collated, and second morpheme information matching the first morpheme information is searched from each second morpheme information.
[0195]
Then, based on the searched second morpheme information, the deletion unit 361 collates the second morpheme information with the morphemes constituting the discourse range determined by the discourse range determination unit 340, and stores the second morpheme information. Then, the morpheme that matches the morpheme constituting the discourse range is deleted, and the second morpheme information from which the morpheme is deleted is output to the discourse adding unit 362 as a delete signal.
[0196]
That is, the deletion unit 361 removes (removes) the current discourse range D2 (this D2 is made of morphemes) determined by the discourse range determination unit 340 from each morpheme t1 constituting the second morpheme information. If the result is t2, t2 = t1-D2).
[0197]
The discourse adding unit 362 acquires another discourse range associated with the discourse range searched by the discourse range determining unit 340 based on the second morpheme information from which the morpheme has been deleted by the deletion unit 361, This is a discourse adding means for adding the morpheme constituting the discourse range to the second morpheme information.
[0198]
Specifically, when the current discourse range D2 is related to the answer sentence K1, and the discourse range is DK, other discourses related to the answer sentence K1 or the current discourse range D2 (those that have a sibling relationship). Since the range D3 can be expressed as D3 = D2∪DK, the second morpheme information W2 after adding the morpheme constituting the other discourse range D3 can be set to W2 = t2∪D3.
[0199]
For example, each morpheme t1 constituting the second morpheme information is (A movie name; *; interesting) {A movie name is interesting? }, And the current discourse range D2 determined by the discourse range determination unit 340 is (A movie name), the deletion unit 361 first starts from each morpheme t1 (A movie name; *; interesting). The conversation range D2 (A movie name) is deleted, and the deleted result is set to t2 (*; *; interesting) (t2 = t1-D2).
[0200]
When the other conversation range D3 related to the current conversation range D2 (A movie name) is “B movie name”, the second morpheme information after adding the morpheme constituting the other conversation range D3 W2 is t2∪D3, so (B movie name; *; funny) {B movie name is interesting? }.
[0201]
Thus, when the user's utterance content is “A movie name is interesting?”, The discourse adding unit 362 matches each morpheme (A movie name; *; interesting) constituting the user's utterance content. Second morpheme information (A movie name; *; interesting), other second morpheme information (B movie name; *; interesting) {B movie name is interesting? }, The answer sentence search unit 370 acquires the answer sentence (for example, “B movie name is interesting”) associated with the second morpheme information changed by the discourse adding part 362, The acquired answer text can be output.
[0202]
As a result, the answer sentence search unit 370 does not directly output the answer sentence for the user's utterance contents, but based on the second morpheme information including the morpheme added by the discourse addition part 362, the utterance contents Therefore, the output unit 600 can output a more humane answer sentence based on the answer sentence searched by the answer sentence search unit 370.
[0203]
Note that the discourse adding unit 362 is not limited to adding the other discourse range to the second morpheme information from which the morpheme has been deleted, but to the second morpheme information from which the morpheme has been deleted. (Stored in the database 500) may be added.
[0204]
(Sixth change example)
When the topic search unit 360 cannot search the second morpheme information including the first morpheme information from the second morpheme information, the topic search unit 360 collates the first morpheme information with each answer content, When the answer content including the first morpheme information can be searched from among the first morpheme information, the first search unit may acquire the second morpheme information associated with the searched answer content.
[0205]
Specifically, the topic search unit 360, to which the topic search command signal is input from the abbreviated sentence complement unit 350, based on the first morpheme information included in the input topic search command signal, If the second morpheme information that matches the first morpheme information cannot be obtained from each second morpheme information by collating with the morpheme information, as shown in FIG. The answer sentence associated with the second morpheme information is collated.
[0206]
When the topic search unit 360 determines that the morpheme constituting the first morpheme information (the action or the morpheme associated with the action) is included in the answer sentence by this collation, the answer sentence includes Search for associated second morpheme information.
[0207]
Thereby, even if the topic search unit 360 cannot search the second morpheme information that matches the first morpheme information from each second morpheme information, Since the answer sentence including the morpheme (action or the morpheme associated with the action) that constitutes the user can be identified and the second morpheme information associated with the identified answer sentence can be searched, the user's utterance content 2nd morpheme information corresponding to the 1st morpheme information which constitutes can be searched appropriately.
[0208]
As a result, since the topic search unit 360 can search for the optimal second morpheme information corresponding to the first morpheme information, the answer sentence search unit 370 can search for the optimal second morpheme information searched by the topic search unit 360. Based on the above, it is possible to acquire appropriate answer contents for the user's utterance contents.
[0209]
[program]
The contents described in the conversation control system and the conversation control method can be realized by executing a dedicated program for using a predetermined program language in a general-purpose computer such as a personal computer.
[0210]
Here, as the programming language, the topic that the user wants, the user's emotional level for a certain matter, or the type of statement sentence, affirmative sentence, question sentence, repulsive sentence, etc. are associated with the morpheme according to the semantic content In this embodiment, for example, DKML (Discourse Knowledge Markup Language), XML (eXtensible Markup Language), C language, etc. developed by the inventors can be used.
[0211]
That is, the conversation control device 1 stores data stored in each of the conversation databases 500a to 500d (stored information such as second morpheme information, fixed content, answer sentence, answer type, set group, discourse range, element information, etc.), etc. These parts can be constructed by DKML (Discourse Knowledge Markup Language), XML (eXtensible Markup Language), or the like, and can be realized by executing a program for using the constructed storage information.
[0212]
According to such a program according to the present embodiment, each morpheme constituting the utterance content of the user is identified, the semantic content grasped from each identified morpheme is analyzed, and associated with the analyzed semantic content. A conversation control device, a conversation control system, and a conversation control method that have the effect of being able to output the optimum answer contents corresponding to the user's utterance contents by outputting the answer contents prepared in advance. It can be easily realized by a general purpose computer.
[0213]
In addition, since the developer who develops the conversation control device 1 can hierarchically construct the second morpheme information and the like for searching the answer contents for the user's utterance contents using the language in the database. The conversation control device 1 can acquire the response content for the utterance content from the database through a hierarchical procedure based on the utterance content of the user.
[0214]
In other words, the conversation control device 1 has determined and determined the hierarchy of the user's utterance content (for example, whether the second morpheme information stored in the database is in a higher concept or a lower concept). Appropriate answer contents can be acquired from the answer contents accumulated in advance based on the hierarchy.
[0215]
For this reason, the conversation control device 1 does not collate the first morpheme information composed of the user's utterance content and the previously stored “all” second morpheme information one by one. Since the second morpheme information and the first morpheme information may be collated, the second morpheme information approximate to the first morpheme information can be acquired in a short time.
[0216]
Furthermore, communication between the communication unit 800 and the communication unit 900 may be performed by transmitting and receiving data via a communication network 1000 using a protocol such as DKML. Thereby, for example, when there is no answer content suitable for the user's utterance content in the conversation control device 1, the conversation control device 1 is suitable for the user's utterance content through the communication network 1000 according to the convention such as DKML. It is possible to retrieve the answer contents (described in DKML or the like) and obtain the retrieved answer contents (see FIG. 20).
[0217]
The program can be recorded on a recording medium. As shown in FIG. 23, examples of the recording medium include a hard disk 1100, a flexible disk 1200, a compact disk 1300, an IC chip 1400, and a cassette tape 1500. According to the recording medium on which such a program is recorded, the program can be easily stored, transported, sold, and the like.
[0218]
Embodiment 2. FIG.
(Basic configuration of conversation control system)
A conversation control system according to the present embodiment will be described with reference to the drawings. FIG. 24 is a schematic configuration diagram of a conversation control system having the conversation control apparatus 1 according to the present embodiment. The conversation control system includes a conversation control apparatus 1, a plurality of location information providing apparatuses 10 connected to the conversation control apparatus 1 and a communication network (for example, a local area network such as a LAN) 1001, and each individual's mobile phone. Terminal 11.
[0219]
FIG. 25 is a diagram illustrating a configuration of the conversation control unit 300 and the sentence analysis unit 400 according to the present embodiment. As shown in FIGS. 24 and 25, the conversation control device 1 is similar to the configuration of the conversation control device 1 of the first embodiment, but is different in the following functions and configurations. In the present embodiment, the configuration other than the different points is the same as the configuration of the first embodiment and each modified example, and thus the description of the configuration other than the different points is omitted.
[0220]
The conversation control device 1 of the present embodiment is different from the conversation control device 1 of the first embodiment in that the function of the conversation database 500 is different and that the location information management unit 380 is provided. In FIG. 25, the utterance type determination unit 440, the utterance type database 460, the reflexive determination unit 320, the reflection element database 801, the reversal determination unit 330, the reversal element database 802, the discourse range determination unit 340, and the abbreviated sentence complementation unit 350 Are omitted from the figure.
[0221]
Here, each portable terminal 11 is held by each individual. Each mobile terminal 11 holds first personal information that is information relating to the individual (the individual holding the mobile terminal 11). The first personal information includes various types of information. In the present embodiment, as an example, the first personal information will be described using identification information (for example, a mobile phone number, a mobile user ID, etc.) of the mobile terminal 11 held by the individual. . Hereinafter, the identification information of the portable terminal 11 held by the portable terminal 11 is referred to as first portable identification information.
[0222]
And each portable terminal 11 transmits said 1st portable identification information by accessing with respect to the location information provision apparatus 10. FIG. The mobile terminal 11 may be a mobile phone or a PDA. In the present embodiment, a case where each individual is located in each place while holding the mobile terminal 11 will be described.
[0223]
For example, input information including personal identification information (information specifying a personal name) is input to the input unit 100. Specifically, the input unit 100 receives information (including personal identification information) indicating confirmation of the location of a predetermined individual and an output request for the location of the predetermined individual from the user. For example, input information such as “Is Mr. A?” Is input to the input unit 100.
[0224]
In the present embodiment, each individual is, for example, an employee of a certain company, and the user confirms the location of any one (predetermined individual) among the plurality of employees of the certain company. A case where the information shown is input to the input unit 100 will be described.
[0225]
The second morpheme information having a morpheme indicating personal identification information (for example, an individual's name) includes second personal information that is information about the individual and location information for specifying a plurality of locations. Each second place information is associated with each other, and each second place information is associated with a content sentence indicating information on the location, and the conversation database 500 stores the second morpheme information in advance. It is a morpheme storage means for storing a plurality of morphemes.
[0226]
In the present embodiment, as an example of the second location information and the first location information described later, a case will be described in which information for identifying each head office, branch office, factory, laboratory, and office room belonging to a certain company is used. . Moreover, in this Embodiment, the case where the 2nd mobile identification information which is the identification information of the portable terminal 11 which the said individual hold | maintains as an example of 2nd personal information is demonstrated.
[0227]
The contents stored in the conversation database 500 will be specifically described with reference to FIG. In the conversation database 500, each second morpheme information (Mr. A; *; is) and (Mr. B; *; is) includes second mobile identification information (second personal information) and each second place information. It is associated. For example, in the conversation database 500, the second morpheme information (Mr. A; *; is) includes the second mobile identification information (ID1), the second location information 1 (XX office of XX branch office), the second location Information 2 (the △△ room of the XX branch office) is associated, and the second place information 1 is associated with an answer sentence (Mr. A is in the XX room of the XX branch office). The second place information 2 is associated with an answer sentence (Mr. A is in the △ room of the XX branch office).
[0228]
In the conversation database 500, each second morpheme information is associated with second place information 0 indicating that the individual is not located anywhere, and the second place information 0 includes an answer sentence (Mr. A, Go out). In the present embodiment, morphemes belonging to the action of the second morpheme information are considered to include dependency elements (such as masashi).
[0229]
The topic search unit 360 collates each second morpheme information stored in the conversation database 500 with the first morpheme information extracted by the phrase analysis unit 420, and from the second morpheme information, the first morpheme information Search means for searching for second morpheme information (second morpheme information that matches or approximates the first morpheme information among the second morpheme information) including morpheme (one or more morpheme) constituting the morpheme information. is there.
[0230]
For example, referring to FIG. 26, when the first morpheme information is “Mr. A; *;”, the topic search unit 360 collates the first morpheme information with each second morpheme information. Then, the second morpheme information (Mr. A; *; is present) including the first morpheme information is searched from each second morpheme information. The topic search unit 360 outputs the searched second morpheme information as a search result signal to the answer search unit (answer sentence acquisition unit) 370.
[0231]
The answer sentence search unit 370 accesses the conversation database 500 and acquires second mobile identification information (for example, ID1) associated with the second morpheme information (search second morpheme information) included in the search result signal. . Then, the response sentence search unit 370 reads “if the first mobile identification information that matches the second mobile identification information associated with the search second morpheme information is acquired from the location information providing device 10, the first An instruction signal including an instruction to “send location information” and the second mobile identification information is output to location information management section 380. The answer sentence search unit 370 holds the search second morpheme information.
[0232]
The location information management unit 380 outputs the instruction signal to the communication unit 800. The communication unit 800 transmits the instruction signal to the plurality of location information providing apparatuses 10 via the communication network 1001.
[0233]
Each location information providing device 10 is installed in each of a plurality of locations. A plurality of places here are each place specified by each second place information mentioned above. Each location information providing apparatus is installed in each room (conference room, laboratory, etc.) of the head office, branch office, factory, business office, laboratory, etc. of the above-mentioned company.
[0234]
Each location information providing device 10 includes a first communication unit 10a that performs data communication with the conversation control device 1, a location information storage unit 10c, and a second communication unit 10d that performs data communication with the mobile terminal 11. Part 10b.
[0235]
The control unit 10b acquires the instruction signal transmitted via the first communication unit 10a, and includes second mobile identification information (second mobile identification information associated with the searched second morpheme information) included in the instruction signal. ). And the control part 10b outputs the signal to the effect of instruct | indicating to acquire 1st portable identification information from the portable terminal 11 to the 2nd communication part 10d based on the instruction | indication contained in the said instruction | indication signal.
[0236]
The second communication unit 10d is accessed from one or a plurality of personal portable terminals 11 located in a place where the location information providing device 10 (the location information providing device provided with the second communication unit 10d) is installed. Thus, the first mobile identification information is acquired. Specifically, the second communication unit 10d sends a transmission request for the first mobile identification information to the mobile terminal 11 by, for example, near field communication (bluetooth (trademark) or the like). When the portable terminal 11 acquires the transmission request, the portable terminal 11 sends the held first portable identification information to the second communication unit 10d by the short-range communication. The second communication unit 10d sends the acquired first mobile identification information to the control unit 10b.
[0237]
For example, when Mr. A is located in a predetermined location (for example, a conference room in the head office where the location information providing apparatus 10 is installed), the second communication unit of the location information providing apparatus 10 installed in the predetermined location 10d acquires 1st portable identification information from the portable terminal 11 which Mr. A hold | maintains. In addition, the 2nd communication part 10d sends the information which shows that to the control part 10b, when 1st mobile identification information cannot be acquired.
[0238]
The location information storage unit 10c stores first location information that is location information for specifying a location where the location information providing apparatus 10 is installed. For example, if the place where the place information providing apparatus 10 provided with the place information storage unit 10c is installed is the XX room of the XX branch office, the place information storage unit 10c may include the first place information (XX Information specifying the location of the branch office XX room) is stored.
[0239]
When the first mobile identification information acquired by the second communication unit 10d is acquired, the control unit 10b (the information acquisition unit and the determination unit) is associated with the stored second mobile identification information (searched second morpheme information). The second portable identification information) and the first portable identification information acquired by the second communication unit 10d, and the second portable identification information acquired by the second communication unit 10d It is determined whether or not the mobile identification information matches.
[0240]
When it is determined that they match, the control unit 10b (information acquisition unit) accesses the location information storage unit 10c and acquires the first location information. Then, the control unit 10b sends the acquired first location information as a location information signal to the location information management unit 380 via the first communication unit 10a, the communication network 1001, and the communication unit 800.
[0241]
On the other hand, when the control unit 10b determines that they do not match (however, the control unit 10b acquires that the first mobile identification information has not been acquired, or the acquired one or more first mobile identification information). Among them, including the case where it is determined that there is no first mobile identification information that matches the retained second mobile identification information), the first location information is not acquired from the location information storage unit 10c. And the control part 10b sends the absence signal which shows that the 1st mobile identification information which corresponds with the 2nd mobile identification information currently hold | maintained exists via the 1st communication part 10a, the communication network 1001, and the communication part 800. The information is sent to the location information management unit 380.
[0242]
When the location information signal can be acquired, the location information management unit 380 outputs the location information signal to the answer text search unit 370. On the other hand, the location information management unit 380 can acquire only the absence signal from each location information providing device 10, and outputs the following signal to the answer sentence search unit 370 when the location information signal cannot be acquired. . That is, the location information management unit 380 outputs the first location information 0 indicating that the individual is not present at any location to the answer text search unit 370 as a location information signal. The first location information 0 is the same as the second location information 0.
[0243]
The answer sentence search unit 370 selects the second place information that matches the first place information sent from the place information management unit 380 among the second place information associated with the search second morpheme information held. It is a place information search part to search.
[0244]
For example, with reference to FIG. 26, the answer sentence search unit 370 includes each second place information (second place information) associated with the stored second search morpheme information (Mr. A; *; is). 1, second place information 2 ..), the second place information that matches the first place information (the Δ △ room of the XX branch office) is searched.
[0245]
And the reply sentence search part 370 acquires the content sentence matched with the searched 2nd location information as a reply sentence to a user among each content sentence matched with the search 2nd morpheme information.
[0246]
Specifically, the answer sentence search unit 370 obtains an answer sentence corresponding to the searched second location information among the content sentences associated with the second search morpheme information (Mr. A; *; is). To do. For example, referring to FIG. 26, when searching for the second place information 2, the answer sentence search unit 370 searches for each content sentence associated with the search second morpheme information (Mr. A; *; is). Among them, an answer sentence corresponding to the second place information 2 (Mr. A is in the △△ room of the XX branch office) is acquired.
[0247]
When the answer sentence search unit 370 acquires a location information signal including the first place information 0, the answer sentence search unit 370 matches the first place information 0 as the answer sentence to be output to the user. An answer sentence corresponding to location information 0 (Mr. A is out of the office) is acquired.
[0248]
The answer sentence search unit 370 outputs the acquired answer sentence to the management unit 310 as an answer sentence signal. The management unit 310 outputs the answer sentence signal to the output unit 600. Thus, for example, when the user inputs an utterance “Do you have Mr. A” to the input unit 100, for example, an answer sentence “Mr. A is information on the current location of Mr. A” from the output unit 600. “I am in the △△ room of the branch office”.
[0249]
(Conversation control method)
A conversation control method using the conversation control system having the above configuration will be described below with reference to the flowchart shown in FIG. In this embodiment, a case where voice is input will be described as an example.
[0250]
As shown in FIG. 27, first, the input unit 100 acquires the utterance content (including predetermined personal identification information) input from the user (S201), and uses the acquired voice as a voice signal as the voice recognition unit 200. Output to.
[0251]
The voice recognition unit 200 identifies a character string corresponding to the utterance content based on the utterance content acquired by the input unit 100 (S202), and outputs the identified character string to the management unit 310 as a character string signal. The management unit 310 outputs the character string signal output from the speech recognition unit 200 to the morpheme extraction unit 410.
[0252]
The morpheme extraction unit 410 extracts each morpheme based on the character string specified by the speech recognition unit 200 (S203). Thereafter, the phrase analysis unit 420 collects each morpheme into a phrase form based on each morpheme extracted by the morpheme extraction unit 410 and acquires first morpheme information obtained by combining one or more morphemes (S204). . The phrase analysis unit 420 that summarizes each morpheme into each phrase outputs a sentence pattern signal to the sentence structure analysis unit 430.
[0253]
The sentence structure analysis unit 430 classifies each morpheme of the first morpheme information into each attribute (S205). The sentence structure analysis unit 430 outputs a search command signal for searching for the second morpheme information to the topic search unit 360 based on the first morpheme information associated with the determined case composition.
[0254]
The topic search unit 360 collates each second morpheme information stored in the conversation database 500 with the first morpheme information extracted by the phrase analysis unit 420, and from the second morpheme information, Second morpheme information including one or a plurality of morphemes constituting information (second morpheme information that matches or approximates the first morpheme information among each second morpheme information is searched (S206). The unit 360 outputs the searched second morpheme information as a search result signal to the answer text search unit (answer text acquisition unit) 380.
[0255]
The answer sentence search unit 380 accesses the conversation database 500 and acquires second mobile identification information (for example, ID1) associated with the second morpheme information (search second morpheme information) included in the search result signal. (S207). Then, the response sentence search unit 370 reads “if the first mobile identification information that matches the second mobile identification information associated with the search second morpheme information is acquired from the location information providing device 10, the first An instruction signal including an instruction to “send location information” and the second mobile identification information is output to location information management section 380. The answer sentence search unit 370 holds the searched second morpheme information.
[0256]
The location information management unit 380 outputs the instruction signal to the communication unit 800. The communication unit 800 transmits the instruction signal to the first communication unit 10a of each location information providing apparatus 10 via the communication network 1001.
[0257]
When the first communication unit 10a of each location information providing device 10 receives the instruction signal, the instruction signal is sent to the control unit 10b. The control unit 10b acquires the instruction signal and holds second mobile identification information (second mobile identification information associated with the searched second morpheme information) included in the instruction signal (S210). And the control part 10b outputs the signal to the effect of instruct | indicating to acquire 1st portable identification information from the portable terminal 11 to the 2nd communication part 10d based on the instruction information contained in the said instruction signal.
[0258]
The 2nd communication part 10d of each location information provision apparatus 10 acquires 1st mobile identification information by the access from the personal portable terminal 11 located in the place where the location information provision apparatus 10 is installed (S211). The second communication unit 10d sends the acquired first mobile identification information to the control unit 10b. In addition, the 2nd communication part 10d sends that to the control part 10b, when mobile identification information cannot be acquired.
[0259]
The control unit 10b compares the held second mobile identification information with the first mobile identification information acquired by the second communication unit 10d, and the first mobile identification information and the second mobile identification information are It is determined whether or not they match (S212).
[0260]
If they match, the control unit 10b accesses the location information storage unit 10c and reads the first location information. Then, the control unit 10b sends the first location information as a location information signal to the location information management unit 380 via the first communication unit 10a, the communication network 1001, and the communication unit 800 (S213).
[0261]
If it is determined that they do not match, an absence signal indicating that there is no first mobile identification information that matches the second mobile identification information that is held is sent via the first communication unit 10a, the communication network 1001, and the communication unit 800. To the location information management unit 380 (S214).
[0262]
When the location information management unit 380 acquires the location information signal, the location information management unit 380 outputs the location information signal to the answer text search unit 370. If the location information management unit 380 cannot acquire the location information signal and can only acquire the absence signal, the location information management unit 380 outputs the first location information 0 as the location information signal to the answer text search unit 370 (S215). ).
[0263]
The answer sentence search unit 370 selects the second place information that matches the first place information sent from the place information management unit 380 among the second place information associated with the search second morpheme information held. Search is performed (S216).
[0264]
The answer sentence search unit 370 acquires, as the answer sentence to the user, the contents sentence associated with the searched second location information among the contents sentences associated with the retrieved second morpheme information (S217).
[0265]
The answer sentence search unit 370 outputs the acquired answer sentence to the management unit 310 as an answer sentence signal. The management unit 310 outputs the answer sentence signal to the output unit 600. The output unit 600 to which the answer sentence signal is input from the management unit 310 outputs the input answer sentence (S218).
[0266]
(Function and effect)
According to the present embodiment, the morpheme extraction unit 410 and the phrase analysis unit 420 (morpheme acquisition unit) acquire the first morpheme information based on the input information from the user. And the topic search part 360 (search means) collates 1st morpheme information and each 2nd morpheme information, and the 2nd morpheme which contains the morpheme which comprises 1st morpheme information from each 2nd morpheme information. Information is retrieved as retrieved second morpheme information.
[0267]
And the control part (information acquisition part) 10b acquires 1st place information from the place information storage part 10c by the access from the portable terminal 11. FIG. And the reply sentence search part 370 (place information search part) searches the 2nd place information which corresponds with said 1st place information among search 2nd morpheme information. Then, the answer text search unit (answer text acquisition unit) 370 acquires a content text corresponding to the searched second location information as an answer text to the user.
[0268]
For this reason, for example, even if the individual location is suddenly changed after the schedule information that records where each individual is located is created, this embodiment According to this, the information acquisition unit (control unit 10b) can acquire first location information indicating the location of the individual holding the mobile terminal 11 by accessing from the mobile terminal 11 held by the individual.
[0269]
As a result, if the user speaks (inputs) information including personal identification information such as (Is Mr. A?) As input information, the topic search unit 360 matches or approximates the input information. The second morpheme information is retrieved, the first location information indicating the location of the individual is obtained by the information acquisition unit (control unit 10b), and retrieved by the answer text search unit (location information search unit) 370. Of each second place information associated with the second morpheme information, the second place information that matches the first place information is searched, and the answer sentence search unit (content sentence acquisition unit) 370 searches the second place information. The content sentence corresponding to the two-place information can be acquired as an answer to the user. Here, if the content sentence corresponding to the second location information indicates, for example, that the location information is located at the location specified by the second location information, the user is provided with information on the location of the individual, Users can be notified accurately.
[0270]
Further, by installing such a conversation control device 1 at a company reception, for example, the following effects can be obtained. That is, using the conversation control device 1, information related to the location of a predetermined individual can be output as an answer sentence with respect to the contents uttered by a user who first comes to the company. For this reason, the user can feel as if he / she is communicating with the conversation control device 1, and has a good impression on the company or the like in which the conversation control device 1 is installed. .
[0271]
The second morpheme information including the first morpheme information (or the second morpheme information including the morpheme constituting the first morpheme information) is not only the case where the second morpheme information or the like includes the first morpheme information as it is, It also means that the second morpheme information or the like includes at least one morpheme constituting the first morpheme information.
[0272]
Further, the present invention is not limited to the second embodiment, but can be modified as described below. The conversation control system according to the second embodiment may further include element storage means for storing a plurality of pieces of element information indicating a set group including a plurality of morpheme sets in association with the set group. This element storage means may be constituted by the conversation database 500.
[0273]
Then, the morpheme extraction unit 410 and the phrase analysis unit 420 (hereinafter, the morpheme extraction unit 410 and the phrase analysis unit 420 are referred to as a morpheme acquisition unit) collate the morpheme extracted from the character string with each set group, Then, a set group including the extracted morpheme may be selected, and information including element information associated with the selected set group may be acquired as the first morpheme information.
[0274]
Some morphemes included in the character string uttered by the user are similar. For example, if the element information indicating the entire set group is “is”, “is” is similar to (set group) (“I come here”, “we are”, etc.) If there is a morpheme similar to “I am”, the morpheme acquisition unit can handle the similar morpheme as “I am”.
[0275]
In other words, for example, if the morpheme extracted from the character string is “I'm here”, the element information representing “I'm here” is “I'm present”, so the morpheme acquisition unit will change the above “I'm here” to “ Can be replaced by
[0276]
In addition, among the morphemes constituting each second morpheme information stored in the conversation database 500, the morpheme included in the set group includes element information associated with the set group instead of the morpheme. It is included in each second morpheme information.
[0277]
In addition, element information may also be comprised by the minimum unit of a character string similarly to a morpheme, for example.
[0278]
For example, each second morpheme information stored in the conversation database 500 does not include a morpheme or morpheme but includes element information (is).
[0279]
And the topic search part 360 collates the acquired 1st morpheme information and each 2nd morpheme information, and contains the morpheme and element information which comprise 1st morpheme information from each 2nd morpheme information. Bimorphic information is retrieved as retrieved second morpheme information.
[0280]
As a result, even if the input information is (Is Mr. A coming?) Etc., the first morpheme information (Mr. A; *; is available) using the element information is acquired, and even in the conversation database 500, Each second morpheme information using element information (for example, (Mr. A; *; is)) is stored, so that the topic search unit 360 can perform a search operation using element information (is). it can.
[0281]
As a result, the morpheme acquisition unit can organize similar morphemes, so that the developer who develops the conversation control device 1 is the first corresponding to the semantic space grasped from the mutually similar first morpheme information. It is not necessary to create answer sentences related to the bimorphic information and the second morpheme information one by one, and as a result, the amount of data stored in the storage unit can be reduced.
[0282]
In addition, the contents described in the present embodiment are implemented by executing a dedicated program for using a predetermined program language on a general-purpose computer such as a personal computer as in the first embodiment and each modified example. be able to. The program can be recorded on a recording medium in the same manner as in the first embodiment and each modified example.
[0283]
【The invention's effect】
As described above, according to the present invention, for example, when schedule information that records where each individual is located is created, the location of the individual changes suddenly. Even if it exists, the information acquisition means can acquire the 1st place information which shows the whereabouts of the individual who holds a portable terminal by access from the portable terminal which an individual holds.
[0284]
As a result, if the user utters (inputs) information including personal identification information, such as (Is Mr. A?) As input information, the search means matches or approximates the input information. The second morpheme information is searched, the first place information indicating the location of the individual is acquired by the information acquisition means, and each second place information associated with the searched second morpheme information by the place information search means Among them, the second place information that matches the first place information is searched, and the contents sentence acquisition means can acquire the contents sentence corresponding to the searched second place information as an answer to the user. Here, if the content sentence corresponding to the second location information indicates, for example, that the location information is located at the location specified by the second location information, the user is provided with information on the location of the individual, Users can be notified accurately.
[Brief description of the drawings]
FIG. 1 is a block diagram showing a schematic configuration of a conversation control system according to a first embodiment.
FIG. 2 is a block diagram showing an internal structure of a conversation control unit and a sentence analysis unit in the first embodiment.
FIG. 3 is a diagram showing the contents of each morpheme extracted by the morpheme extraction unit in the first embodiment.
FIG. 4 is a diagram illustrating the contents of each phrase extracted by the phrase analysis unit according to the first embodiment.
FIG. 5 is a diagram showing the contents of “case” specified by the sentence structure analysis unit in the first embodiment.
6 is a diagram showing an “uttered sentence type” specified by an utterance type determining unit according to Embodiment 1. FIG.
FIG. 7 is a diagram showing the contents of each dictionary stored in the utterance type database in the first embodiment.
FIG. 8 is a diagram showing the contents of a hierarchical structure built inside the conversation database in the first embodiment.
FIG. 9 is a diagram showing a detailed relationship of a hierarchical structure built inside the conversation database in the first embodiment.
FIG. 10 is a diagram showing the contents of “topic title” constructed in the conversation database in the first embodiment.
FIG. 11 is a diagram showing the contents of “answer sentence type” associated with “topic title” constructed in the conversation database in the first embodiment.
FIG. 12 is a diagram showing the contents of “topic title” and “answer sentence” belonging to “discourse range” constructed within the conversation database in the first embodiment.
FIG. 13 is a diagram showing the contents of reflection element information stored in the reflection element database in the first embodiment.
FIG. 14 is a diagram showing the contents of a wrapping element and a morpheme of the wrapping element stored in the wrapping element database in the first embodiment.
FIG. 15 is a flowchart showing a procedure of the conversation control method according to the first embodiment.
FIG. 16 is a diagram showing utterance contents organized by a morpheme extraction unit in the first modification.
FIG. 17 is a diagram illustrating an internal configuration of a topic search unit in a second modified example.
FIG. 18 is a diagram illustrating a state in which the ratio calculation unit in the second modification collates each morpheme belonging to “case configuration” and each “topic title” for each “topic title”.
FIG. 19 is a diagram illustrating a state in which the ratio calculation unit in the second modified example collates each morpheme belonging to “each component” and each morpheme belonging to “topic title” for each “case”.
FIG. 20 is a diagram showing a schematic configuration of a conversation control system in a third modified example.
FIG. 21 is a diagram illustrating an internal configuration of a topic search unit in a fifth modification example.
FIG. 22 is a diagram illustrating a state in which the topic search unit in the sixth modification collates first morpheme information with second morpheme information or an answer sentence.
FIG. 23 is a diagram showing a recording medium for storing a program in the first embodiment.
FIG. 24 is a block diagram showing a schematic configuration of a conversation control system according to the second embodiment.
25 is a block diagram showing the internal structure of a conversation control unit and sentence analysis unit in Embodiment 2. FIG.
FIG. 26 is a diagram illustrating an example of storage contents of a conversation database according to the second embodiment.
FIG. 27 is a flowchart for explaining a conversation control method using the conversation control system of the second embodiment.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 ... Conversation control apparatus, 10 ... Location information provision apparatus, 10a ... 1st communication part, 10b ... Control part, 10c ... Location information storage part, 10d ... 2nd communication part, 11 ... Portable terminal, 100 ... Input part, 200 ... voice recognition unit, 300 ... conversation control unit, 310 ... management unit, 320 ... reflective determination unit, 321 ... ratio calculation unit, 322 ... selection unit, 330 ... determination unit, 340 ... conversation range determination unit, 360 ... topic search Part 361 ... deletion part 362 ... discourse addition part 370 ... answer sentence search part 380 ... place information management part 400 ... sentence analysis part 410 ... morpheme extraction part 420 ... phrase analysis part 430 ... sentence structure analysis 450, morpheme database, 500a to 500d, conversation database, 600, output unit, 700, speech recognition dictionary storage unit, 801, reflection element database, 802, flip element database, 00,10A, 900 ... communication unit, 1000, 1001 ... communication network, 1100 ... hard disk 1200 ... flexible disk, 1300 ... compact disc, 1400 ... IC chip, 1500 ... cassette tape.

Claims (9)

Based on input information input from a user, morpheme acquisition means for acquiring first morpheme information obtained by combining one or a plurality of morphemes constituting the minimum unit of the character string of the input information;
Each second place information, which is place information for specifying a plurality of places, is associated with the second morpheme information having a predetermined morpheme, and each second place information includes information on the location. Morpheme storage means for storing a plurality of the second morpheme information in advance,
The first morpheme information is compared with each second morpheme information, and the second morpheme information including the morpheme constituting the first morpheme information is searched as the second morpheme information. Search means to
Location information storage means for storing in advance first location information that is installed in each of the plurality of locations and is location information for specifying the plurality of locations, respectively.
Information acquisition means for acquiring first location information from the location information storage means by access from a mobile terminal that is installed at each of the plurality of locations and held by an individual;
Of each second place information associated with the second search morpheme information, place information search means for searching for second place information that matches the first place information;
A conversation control system comprising: a content sentence acquisition unit that acquires a content sentence associated with the second place information searched by the place information search means. The input information includes identification information of a predetermined individual,
The predetermined morpheme is a morpheme indicating personal identification information,
The second morpheme information is associated with each second location information and second personal information that is information about the individual,
When the information acquisition means acquires first personal information that is information related to the individual held by the mobile terminal by access from the mobile terminal held by the individual, the information associated with the searched second morpheme information Having a judging means for collating two personal information with the first personal information and judging whether or not the first personal information and the second personal information match;
2. The conversation control system according to claim 1, wherein the information acquisition unit acquires first location information from the location information storage unit when it is determined by the determination unit that they match. Element storage means for storing in advance a plurality of element information indicating the entire set group composed of a plurality of sets of the morphemes in association with the set group;
The morpheme acquisition means collates the morpheme extracted from the character string with each set group, selects the set group including the morpheme from the set groups, and selects the set group. The conversation control system according to claim 1, wherein information including the associated element information is acquired as the first morpheme information. A morpheme acquisition unit acquires , based on input information input from a user, first morpheme information obtained by combining one or a plurality of morphemes constituting a minimum unit of a character string of the input information;
Each second place information, which is place information for specifying a plurality of places, is associated with the second morpheme information having a predetermined morpheme, and each second place information is related to the location information. Are respectively associated with each other, a plurality of the second morpheme information is stored in advance in the morpheme storage means ,
A search means collates the first morpheme information with each second morpheme information, and searches the second morpheme information for second morpheme information including the morpheme constituting the first morpheme information. Searching as morpheme information;
Each installation location information storing unit to the plurality of locations, the first location information is a location information for specifying the plurality of locations, respectively are stored,
An acquisition step of acquiring first location information from the location information storage unit by accessing from a mobile terminal held by an individual, respectively, information acquisition unit installed in each of the plurality of locations,
A location information search means for searching for second location information that matches the first location information among the second location information associated with the search second morpheme information;
A conversation control method in a computer , wherein the content sentence acquisition means includes a step of acquiring a content sentence associated with the second place information searched by the place information search means . The input information includes identification information of a predetermined individual,
The predetermined morpheme is a morpheme indicating personal identification information,
The second morpheme information is associated with each second location information and second personal information that is information about the individual,
When the information acquisition unit acquires the first personal information that is information related to the individual held by the mobile terminal by accessing from the mobile terminal held by the individual, the determination unit corresponds to the search second morpheme information. A determination step of comparing the attached second personal information with the first personal information and determining whether the first personal information and the second personal information match;
5. The computer conversation according to claim 4 , further comprising: a step of acquiring the first location information from the location information storage unit when the determination unit determines that they match each other. Control method. Element information indicating the entire set group including a set of a plurality of the morpheme is associated with the set group is pre plurality stored in element storage means,
The morpheme acquisition means collates the morpheme extracted from the character string with each set group, selects the set group including the morpheme from the set groups, and selects the set group conversation control method in a computer according to claim 4 or 5, characterized in that it comprises a step of acquiring information including the element information associated as the first morpheme information. Computer
Based on input information input from a user, morpheme acquisition means for acquiring first morpheme information obtained by combining one or a plurality of morphemes constituting the minimum unit of the character string of the input information;
Each second place information, which is place information for specifying a plurality of places, is associated with the second morpheme information having a predetermined morpheme, and each second place information includes information on the location. and associated respectively contents statement illustrates, a word memory means for storing in advance a plurality word memory means the second morpheme information,
The first morpheme information is compared with each second morpheme information, and the second morpheme information including the morpheme constituting the first morpheme information is searched as the second morpheme information. Search means to
Wherein each installed in multiple locations, and location information storing means for storing first location information is a location information for specifying the plurality of locations, respectively,
Information acquisition means for acquiring first location information from the location information storage means by access from a mobile terminal that is installed at each of the plurality of locations and held by an individual;
Of each second place information associated with the second search morpheme information, place information search means for searching for second place information that matches the first place information;
Program for causing a content statements associated with the second location information retrieved by the location search section, as the contents sentence acquisition means for acquiring. The input information includes identification information of a predetermined individual,
The predetermined morpheme is a morpheme indicating personal identification information,
The second morpheme information is associated with each second location information and second personal information that is information about the individual,
When the information acquisition means acquires the first personal information, which is information related to the individual, held by the mobile terminal by accessing from the mobile terminal held by the individual, the information associated with the searched second morpheme information Two personal information and the first personal information are collated and function as a judgment means for judging whether or not the first personal information and the second personal information match,
The program according to claim 7 for causing the information acquisition unit to function to acquire first location information from the location information storage unit when the determination unit determines that they match. Element information indicating the entire set group consisting of a plurality of sets of morphemes, function as element storage means for storing a plurality of pieces in advance in association with the set group ;
The morpheme acquisition means collates the morpheme extracted from the character string with each set group, selects the set group including the morpheme from the set groups, and selects the set group The program according to claim 7 or 8 for causing a function to acquire information including the associated element information as the first morpheme information.

Images