JP4138580B2 - Subscriber information notification system and subscriber information notification method - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a technique for notifying a subscriber of a message indicating changes in subscriber information.
[0002]
[Prior art]
There are various services related to mobile phones. Typical examples include so-called answering machine services and e-mail services, services that issue statements with detailed call history, and calls made with specific callees. Is well known for services that discount call charges. This type of service is generally an optional service that is started based on a subscription from a subscriber. For this reason, information on the application status of these services is stored as subscriber information together with the name and address of the subscriber by a subscriber information management device called a home location register or home memory.
[0003]
For example, when subscriber information stored in the subscriber information management device is changed, such as when the answering machine service is canceled, a mechanism has already been proposed to inform the subscriber's acquaintance of the change. (For example, Patent Document 1). In the method described in Patent Document 1, when a subscriber changes his or her subscriber information, details such as a notification destination, a notification method or a notification date for notifying the change contents are preliminarily displayed on the network. Register. On the other hand, when a third party who wants to know the service contents used by the subscriber performs a special call operation using his / her telephone, the third party (caller) performs as described above. The network determines whether or not the notification destination is pre-registered. If it is confirmed by this determination that the user is the notification destination, the change content is notified from the network to the calling party.
[0004]
[Patent Document 1]
JP 2002-247194 A
[0005]
[Problems to be solved by the invention]
As described above, in the method described in Patent Document 1, a notification destination, a notification method, a notification date, and the like are registered in advance by a subscriber. For this reason, the subscriber must decide which service should be notified when and what method should be notified when a change occurs. There is a complication that the items decided in this way must be registered in the network one by one. If it is necessary to go through such complicated work, it is fully expected that subscribers will refrain from these work from the beginning. As a result, there is a risk that the intended purpose of notifying the subscriber information to others cannot be achieved.
[0006]
The present invention has been made under such a background, and an object of the present invention is to notify a change of subscriber information by a simpler mechanism for the subscriber.
[0007]
[Means for Solving the Problems]
  In order to solve the above-described problems, the present invention provides information storage means for storing subscriber information related to a subscriber who uses a message receiving terminal, and subscriber information stored by the information storage means is changed. A condition storage means for storing a message content indicating the content of the change, a notification destination of the message, and a condition for determining the notification timing of the message, the content of the changed subscriber information, and the condition Based on the conditions stored in the storage means, a determination means for determining the message content, the notification destination and the notification time, and a format that can be received by the message receiving terminal based on the determined message content Creating means for creating a message, and when the determined notification time arrives, the created message is sent to the message that is the determined notification destination. And a delivering device for delivering the message receiving terminalThe notification destination includes a first message receiving terminal used by the subscriber itself and a second message receiving terminal that performs a call or communication with the first message receiving terminal, The condition storage means stores conditions for determining different message contents depending on whether the notification destination is the first message receiving terminal or the second message receiving terminal. And determining the message contents to be notified to the first message receiving terminal and the message contents to be notified to the second message receiving terminal according to the condition, and A notification timing to the message receiving terminal is determined to be after the subscriber information regarding the first message receiving terminal has been changed, and the second message Determining the after the call or communication with the first message receiving terminal is made the notification timing to signal terminals after the subscriber information has changedA subscriber information notification system is provided.
  Further, the present invention, when the subscriber information regarding the subscriber who uses the message receiving terminal is changed, the content of the change based on the content of the changed subscriber information and a predetermined condition. The network determines the message content to show, the notification destination of the message, and the notification time of the messageFirstA message is created in a format receivable by the message receiving terminal based on the process and the determined message contentSecondWhen the determined notification time arrives, the generated message is distributed from the network to the message receiving terminal which is the determined notification destination.ThirdWith processThe notification destination includes a first message receiving terminal used by the subscriber himself and a second message receiving terminal that performs a call or communication with the first message receiving terminal,The conditions includeConditions for determining different message contents are included depending on whether the notification destination is the first message receiving terminal or the second message receiving terminal. In the process, the message contents to be notified to the first message receiving terminal and the message contents to be notified to the second message receiving terminal are determined according to the conditions, and the first message reception is performed. The notification time to the terminal is determined after the subscriber information related to the first message receiving terminal is changed, and the notification time to the second message receiving terminal is the first time after the subscriber information is changed. Determined after a call or communication with the message receiving terminalA subscriber information notification method is provided.
  According to the present invention, when the subscriber information is changed, it is possible to deliver a message notifying the change of the subscriber information to an appropriate notification destination at an appropriate notification timing.In addition, the subscriber who has changed the subscriber information can notify another subscriber who is the call destination or the communication destination that his / her subscriber information has been changed.
[0010]
Moreover, as one aspect of the present invention, the subscriber information management apparatus includes a subscriber information management apparatus that manages the subscriber information, and a message distribution apparatus that distributes various messages to the message receiving terminal. The information storage unit, the condition storage unit, the determination unit, and the creation unit may be included, and the message distribution apparatus may include the distribution unit.
Alternatively, as another aspect of the present invention, the subscriber information management apparatus includes: a subscriber information management apparatus that manages the subscriber information; and a message distribution apparatus that distributes various messages to the message receiving terminal. May include the information storage unit, the condition storage unit, and the determination unit, and the message distribution device may include the creation unit and the distribution unit.
[0011]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of the present invention will be described below with reference to the drawings.
[0012]
(1) Configuration
FIG. 1 is an overall configuration diagram of a message distribution system according to an embodiment of the present invention. As shown in the figure, this system includes a subscriber information management device 1, a message distribution device 2, a communication network 3, and a plurality of message receiving terminals 4a and 4b. When there is no need to distinguish between the plurality of message receiving terminals 4a and 4b, the message receiving terminal 4 is appropriately described below. In the figure, for convenience of explanation, only two message receiving terminals 4 a and 4 b are shown, but in reality, many message receiving terminals 4 can be connected to the communication network 3.
Hereafter, each component of FIG. 1 is demonstrated in detail.
[0013]
(1-1) Message receiving terminal 4
The message receiving terminal 4 is, for example, a PDC (Personal Digital Cellular) type or IMT-2000 (International Mobile Telecommunications-2000) type mobile phone, a PHS (Personal Handyphone System: registered trademark) type simple mobile phone, or a communication thereof. It is a PDA (Personal Digital Assistants) with a built-in communication device that performs data communication according to a method. The message receiving terminal 4 can perform data communication such as a voice call and a text message via the communication network 3. This message receiving terminal 4 is owned and used by a subscriber who has signed a service contract with a telecommunications carrier that operates and manages the communication network.
[0014]
(1-2) Communication network 3
The communication network 3 is a mobile communication network that provides a voice call service and a data communication service to the message receiving terminal 4 according to the above-described method. The communication network 3 includes a plurality of base stations 31 that perform radio communication with the message receiving terminal 4 and a plurality of exchanges 32 that perform exchange processing in the network. In addition, a subscriber information management device 1 and a message distribution device 2 are connected to the communication network 3. The message receiving terminal 4, the subscriber information management device 1, and the message distribution device 2 can perform data communication with each other via the communication network 3.
[0015]
(1-3) Subscriber information management device 1
The subscriber information management device 1 is a database device that stores various types of information about subscribers (hereinafter referred to as subscriber information). The subscriber information management device 1 is connected to an operator terminal (not shown) operated by an operator of a telecommunications carrier, and subscriber information input to the operator terminal is transferred to the subscriber information management device 1. Has been memorized. It is also possible for the subscriber himself / herself to input the subscriber information by operating the message receiving terminal 4 and to transmit it to the subscriber information management device 1 from the message receiving terminal 4 for storage.
In addition, when the subscriber information stored in the subscriber information management device 1 is changed, the subscriber information management device 1 has a function of generating a notification message for the subscriber based on the changed content and a predetermined condition. . The generated notification message is transmitted from the subscriber information management device 1 to the message distribution device 2 and transferred from the message distribution device 2 to the message reception terminal 4 of the subscriber.
[0016]
FIG. 2 is a block diagram showing the configuration of the subscriber information management apparatus 1. As shown in the figure, the subscriber information management apparatus 1 includes a central processing unit (CPU) 11, a read only memory (ROM) 12, a random access memory (RAM) 13, a hard disk drive (HDD) 14, and a communication interface. 15 is provided. The HDD 14 has three types of tables: a subscriber information table TB1, a notification information table TB2, and a notification time information table TB3, as well as a computer program for the CPU 11 to manage subscriber information and generate messages as will be described later. Is remembered.
[0017]
FIG. 3 shows the data structure of the subscriber information table TB1. The contents described in the subscriber information table TB1 are determined by the telecommunications carrier or the subscriber. Hereinafter, each field will be described with reference to FIG.
The subscriber ID uID describes data for uniquely identifying a record in this table. In the subscriber name uName, data relating to the name of the subscriber who subscribes to the message receiving terminal 4 to which this record is attached is described. In the telephone number pNum, data related to the telephone number assigned to the message receiving terminal 4 owned by the subscriber is described. In the mail address mAddr, data related to the mail address assigned to the message receiving terminal 4 owned by the subscriber is described. The service A flag flgA and the service B flag flgB describe data for identifying whether or not the subscriber has subscribed to the service A and the service B, respectively. "Indicates that the service has not been subscribed. Here, “service” is various paid or free facilities provided by the telecommunications carrier when the message receiving terminal 4 is used, and the subscriber can select whether or not to subscribe to the service. There are various types of services such as a service for sending details such as calls and charges to subscribers, and a service for reducing the call charges with a specific call destination. Of these many services, an arbitrary two services “service A” and “service B” will be described as examples.
[0018]
The information stored in the subscriber information table TB1 is as described above. For example, in FIG. 3, the telephone number and mail address of the message receiving terminal 4 used by the subscriber “Taro Mobile” assigned the subscriber ID “001” are “09011112222” and “tarou@ddd.ne.jp”, respectively. This subscriber is subscribed to “service A” but not subscribed to “service B”.
[0019]
In addition to the information exemplified above, the subscriber information may naturally include various information such as the subscriber's address, communication fee settlement method, and account number of the settlement organization. Therefore, it omits about all the subscriber information.
[0020]
FIG. 4 shows the data structure of the notification information table TB2. The contents described in the notification information table TB2 are predetermined by the telecommunications carrier. Hereinafter, each field will be described with reference to FIG.
In the notification information name msgName, data related to the name of the service to be changed is described. In the notification destination msgAddr, data related to the transmission destination of the notification message to be notified when the subscriber information of the corresponding item is changed is described. Here, “subscriber A” refers to the subscriber himself whose subscriber information has been changed. That is, when the subscriber information is changed and “subscriber A” is described in the notification destination, a notification message is transmitted to the subscriber's own message receiving terminal 4.
On the other hand, “subscriber B” means a subscriber other than the subscriber A, and in the present embodiment, a subscriber who has made a call with the subscriber A is the subscriber B. Applicable. That is, since it is considered that the subscriber who has made a call with the subscriber A is very likely to be an acquaintance / friend of the subscriber A, the subscriber (subscriber B) is not a subscriber. This is because it is considered beneficial to notify the change contents of the subscriber information regarding A. For example, when subscriber A subscribes to an answering machine service, if subscriber B is notified to subscriber B, subscriber B is expected to be able to send a message to subscriber A using the answering machine service. This is very convenient for subscriber B because it is possible. The data of the notification destination msgAddr is associated with a corresponding record in a notification time information table TB3 described later, and the notification time of the notification message is determined by this association.
Next, in the message content msgContents, data relating to the content of the notification message distributed when the subscriber information of the corresponding item is changed is described. In the present embodiment, the notification message is generated by embedding the content data of the changed subscriber information in the template stored in advance in the HDD 14. The data described in the message content msgContents is the file path of the template file to be embedded. Here, FIG. 5 shows a notification message when subscribing to “service A”, and FIG. 6 shows a notification message when the mail address is changed. As shown in these figures, if there is a fixed notification message every time as shown in FIG. 5, after changing to the “mAddr” portion indicated by the underline in the figure using a template as shown in FIG. 6. Some variable notification messages are generated by embedding the email address. For example, as shown in FIG. 4, “subscribers A and B” are set as notification destinations when the “mail address” is changed, and the file path is “C”. : \ xxx \ xxx \ 001.tmp "is generated based on the template file. As shown in FIGS. 5 and 6, these templates can include a telephone number of an inquiry about the service, and a link to a Web page explaining the details and usage of the service. is there.
[0021]
FIG. 7 shows the data structure of the notification time information table TB3. The contents of the notification time information table TB3 are predetermined by the telecommunications carrier. Hereinafter, each field will be described with reference to FIG.
In the notification destination msgTarget, data specifying the notification destination of the notification message is described. In this embodiment, the value of the notification destination msgTarget is “subscriber A” or “subscriber B”.
In the notification time msgTiming, data related to the notification time is described. In this embodiment, the notification time for “subscriber A” is “when subscriber information registration is completed”, and the notification time for “subscriber B” is “the first call after subscriber information registration is completed by subscriber A”. When completed ".
[0022]
(1-4) Message distribution device 2
When the message delivery apparatus 2 receives a message addressed to the message receiving terminal 4, the message distributing apparatus 2 has a function of transmitting the message to the message receiving terminal 4 that is the destination. More specifically, when the message delivery apparatus 2 receives the notification message from the subscriber information management apparatus 1, the message distribution apparatus 2 temporarily stores the notification message, and then refers to the destination described in the notification message to specify the destination message. A notification message is transmitted to the message receiving terminal 4. The message delivery device 2 repeats the retransmission until the message receiving terminal 4 receives the notification message, and deletes the stored notification message when the message delivery is completed.
[0023]
  FIG. 8 is a block diagram showing an internal configuration of the message delivery apparatus 2. As shown in the figure, the message delivery apparatus 2 includes a CPU 21, ROM 22, RAM 23, HDD 24, and communication interface 25. The HDD 24 has a computer program for the CPU 21 to perform a message delivery operation as described later.IsIt is remembered.
[0024]
(2) Operation
Next, the operation of the embodiment configured as described above will be described.
In the following description, a case where the subscriber A changes the subscriber information and transmits a subscriber information change notification message to the subscriber A (self) and the communication destination subscriber B will be described as an example. It is assumed that the message receiving terminal 4a is used by the subscriber A and the message receiving terminal 4b is used by the subscriber B.
[0025]
First, when the subscriber information of the subscriber A is changed, the subscriber information management apparatus 1 updates the corresponding record in the subscriber information table TB1. The subscriber information management device 1 confirms the update of the record, and determines the notification information, the notification destination, and the notification timing based on the change contents of the subscriber information (which field has been updated, etc.).
[0026]
The notification information is information described in the notification message. For example, if the mail address of the subscriber A is changed, the mail address after the change is included.
The notification destination is a partner who notifies the notification information. In this case, it is the subscriber A or the subscriber B. The notification destination of the notification message varies depending on the changed subscriber information, and may be notified to only the subscriber A or B, or may be notified to both the subscribers A and B. These are determined based on the contents described in the notification information table TB2 based on the contents of change of the subscriber information.
The notification time differs for each notification destination, and these data are described in the notification time information table TB3. For example, if the notification destination is the subscriber A, the notification time is immediately after the subscriber information change, and if the notification destination is the subscriber B, the notification time is the first subscriber A after the subscriber information change by the subscriber A. , B when the voice call ends.
[0027]
For this reason, in this system, the notification message is distributed to the message receiving terminal 4a of the subscriber A in a series of processes from the change of the subscriber information by the subscriber information processing apparatus to the distribution of the notification message. And a process for delivering a notification message to the message receiving terminal 4b of the subscriber B, one or both of which is appropriately selected according to the contents of the changed subscriber information Executed. These processes will be described below using two sequence diagrams.
[0028]
FIG. 9 is a sequence diagram for explaining processing when a notification message is delivered to the message receiving terminal 4a of the subscriber A in the present system. Hereinafter, a description will be given with reference to FIG.
In order to distinguish between the two processing sequences, this processing sequence is hereinafter referred to as “sequence α”.
[0029]
First, the subscriber information of the subscriber A is changed in the subscriber information processing apparatus (step Sa1). At this time, the subscriber information processing apparatus prepares for the creation of the notification message by determining the notification information to be notified in the notification message, the notification destination, and the notification timing based on the change contents of the subscriber information (step Sa2).
[0030]
Subsequently, the subscriber information management device 1 waits for the notification time to come (step Sa3). The notification time is managed by the notification time information table TB3. Since the notification destination is the subscriber A in the sequence α, the notification time is the end of the change of the subscriber information. Therefore, the subscriber information management device 1 immediately starts creating a notification message (step Sa4).
[0031]
The notification message is created based on the above notification information. Specific processing is as follows.
First, the subscriber information management apparatus 1 refers to the notification information table TB2 and searches the corresponding notification information name msgName based on the notification information, thereby acquiring the notification destination msgAddr and the message content msgContents. Taking Fig. 5 as an example, the template data is acquired based on the message content msgContents, and the message to be displayed is completed by embedding the changed subscriber information data here, and further the message based on the notification destination msgAddr. If the destination is determined, the notification message is completed. Further, the notification time is obtained by referring to the notification time information table TB3 based on the above-mentioned notification destination msgAddr.
[0032]
When the creation of the notification message is completed by the above processing, the subscriber information management device 1 distributes the notification message to the message distribution device 2 (step Sa5). When the message delivery device 2 receives the notification message, the message delivery device 2 temporarily stores it in the HDD 24 (step Sa6). Simultaneously with the accumulation of the notification message, the message distribution device 2 determines the destination of the notification message and distributes the notification message to the message receiving terminal 4a of the designated destination (in this case, the subscriber A) (step Sa7).
[0033]
When the message reception terminal 4a of the subscriber A receives the notification message, the reception completion notification is distributed to the message distribution device 2 (step Sa8). The message delivery device 2 periodically tries to retransmit until this reception completion notification is received, but when the reception completion notification is received, the retransmission is stopped and the corresponding notification message is deleted from the notification messages stored in the HDD 24. (Step Sa9).
In the message receiving terminal 4a of the subscriber A who has received the notification message, the notification message is displayed on the display unit. Thereby, the subscriber A can confirm the change contents of the subscriber information.
[0034]
The process in the case of delivering the notification message to the message receiving terminal 4a of the subscriber A is as described above. Next, a process when a notification message is delivered to the message receiving terminal 4b of the subscriber B will be described.
FIG. 10 is a sequence diagram for explaining processing in the case where a notification message is distributed to the message receiving terminal 4b of the subscriber B in this system. Hereinafter, a description will be given with reference to FIG. In the following, this processing sequence is referred to as “sequence β” with respect to the sequence α described above.
[0035]
First, the subscriber information of the subscriber A is changed in the subscriber information processing apparatus (step Sb1). At this time, the subscriber information processing apparatus prepares for the creation of the notification message by determining the information notified by the notification message, the notification destination, and the notification timing based on the change contents of the subscriber information (step Sb2). Subsequently, the subscriber information management device 1 waits for the notification time to come (step Sb3). The notification time is managed by the notification time information table TB3. Since the notification destination is the subscriber B in the sequence β, the notification time is between the subscribers A and B after the subscriber information of the subscriber A is changed. When the first voice call is completed.
[0036]
Here, the first voice call between the subscribers A and B after the change of the subscriber information of the subscriber A is completed (step Sb4). When the voice call between the message receiving terminals 4a and 4b is completed, the exchange 32 detects the disconnection and distributes it to the subscriber information management apparatus 1 as a notification time.
Receiving this, the subscriber information management device 1 starts creating a notification message based on the received notification time (step Sb5). Since the procedure for creating the notification message is the same as that in the sequence α, the description is omitted here.
[0037]
When the creation of the notification message is completed, the subscriber information management device 1 distributes the notification message to the message distribution device 2 (step Sb6). When the message delivery device 2 receives the notification message, the message delivery device 2 temporarily stores it in the HDD 24 (step Sb7). Simultaneously with the accumulation of the notification message, the message distribution device 2 distributes the notification message to the message receiving terminal 4b of the subscriber B (step Sb8).
[0038]
In the message receiving terminal 4b of the subscriber B, when the notification message is received, the reception completion notification is distributed to the message distribution device 2 (step Sb9). The message delivery device 2 periodically tries to retransmit until this reception completion notification is received, but when the reception completion notification is received, the retransmission is stopped and the corresponding notification message is deleted from the notification messages stored in the HDD 24. (Step Sb10).
In the message receiving terminal 4b of the subscriber B who has received the notification message, the notification message is displayed on the display unit. As a result, the subscriber B can confirm the change contents of the subscriber information of the subscriber A.
[0039]
The notification message is distributed to the message receiving terminal 4b of the subscriber B by the process described above. Then, depending on the contents of the changed subscriber information, one or both of the processes of the sequences α and β described above are executed as appropriate, and a notification message notifying the change of subscriber information is distributed to an appropriate partner.
Subsequently, in order to explain the above-described process more specifically, three cases of subscriber information change will be exemplified below, and explanation will be given along this example.
[0040]
(2-1) Specific example 1: Charge details service
Here, the operation of the present system will be described in the case where the content of “service A” described above is “charge detail service”. “Charge details service” in this example refers to details of the communication destination, communication date and time, communication time, etc. of communication performed by the message receiving terminal 4 for the subscriber (subscriber A) who applied for this service. This is a service that periodically sends the billing statement recorded in the above to the subscriber. When an application for this service is made, a notification message accompanying change in subscriber information is distributed only to subscriber A. Therefore, in the following, description will be given according to the sequence α.
[0041]
When the subscriber A subscribes to the “billing statement service”, the subscriber information management apparatus 1 is notified of this, and the subscriber information management apparatus 1 receives this notification and updates the subscriber information table TB1 (step Sa1). . Specifically, the subscriber information management device 1 searches the subscriber information table TB1 for a record in which the information of the subscriber A is recorded, and changes the value of the service A flag flgA of this record from “0” to “1”. Rewrite to
[0042]
At the same time, the subscriber information management device 1 refers to the notification information table TB2 and prepares a notification message created based on the changed subscriber information (step Sa2). Specifically, the contents of the subscriber information changed by the subscriber information management device 1 (in this case, “charge billing service”, that is, “service A” in FIG. 4), that is, notification information using the notification information name msgName as a key The corresponding record in the table TB2 is searched, and the notification destination msgAddr and the message content msgContents are extracted therefrom. Since the notification destination of the “charge detailed service” is itself, that is, the subscriber A, the subscriber information management apparatus 1 immediately creates a notification message thereafter (step Sa4).
[0043]
The notification message is created based on the data of the extracted message content msgContents. The notification message created by subscribing to “charge detailed service” is obtained by replacing “service A” in FIG. 5 with “charge detailed service”, for example.
Further, the destination of the notification message is determined by the extracted data of the notification destination msgAddr, thereby completing the notification message. The completed notification message is transmitted to the message distribution device 2 by the subscriber information management device 1 (step Sa5). When the message delivery device 2 receives this notification message, it delivers it to the message receiving terminal 4 of the subscriber A (step Sa7).
[0044]
Through the procedure described above, the message receiving terminal 4a receives the notification message, and the subscriber A can confirm that he / she has subscribed to the “charge detailed service”.
[0045]
(2-2) Specific example 2: Discount call service
Here, the operation of this system will be described in the case where the content of “service B” described above is “discounted call service”. The “discounted call service” in this example is a call charge between a subscriber (subscriber A) who applied for the service and a specific subscriber (subscriber B) designated by the subscriber A However, both the main line and the sub line are services that are discounted by a certain percentage (for example, 30%) from the normal call charges. When an application for this service is made, a notification message accompanying the change of subscriber information is distributed to both the subscriber A and the subscriber B, and the notification content is the same for both. In the following, a description will be given of the case where these processes proceed simultaneously according to the processing procedures of sequences α and β.
[0046]
When the subscriber A subscribes to the “discounted call service”, the subscriber information management device 1 is notified of this, and the subscriber information management device 1 receives this notification and updates the subscriber information table TB1 (step Sa1, Sb1). Specifically, the subscriber information management device 1 searches the subscriber information table TB1 for a record in which the information of the subscriber A is recorded, and changes the value of the service B flag flgB of this record from “0” to “1”. Rewrite to
[0047]
At the same time, the subscriber information management device 1 refers to the notification information table TB2 and prepares a notification message created based on the changed subscriber information (steps Sa2 and Sb2). Specifically, the contents of the subscriber information changed by the subscriber information management device 1 (in this case, “discounted call service”, that is, “service B” in FIG. 4) are used as a key to record the corresponding record in the notification information table TB2. Search and extract notification destination msgAddr and message contents msgContents from here. Since the notification destinations of the “discounted call service” are the subscribers A and B, the subscriber information management apparatus 1 immediately creates a notification message addressed to the subscriber A (step Sa4) and notifies the subscriber B. It waits for the message notification time to come (step Sb3). The procedure for creating and distributing the notification message addressed to the subscriber A has already been described and will be omitted, and the description will be continued assuming that the notification message is distributed to the subscriber A.
[0048]
After the subscriber A receives the notification message that the subscriber A has subscribed to the “discounted call service”, the subscriber A makes a first call with the subscriber B (step Sb4). As a result, the subscriber information management device 1 is notified of the notification time for distributing the notification message to the subscriber B.
[0049]
When the subscriber information management device 1 receives this notification time, it starts creating a notification message addressed to the subscriber B (step Sb5). Since the notification message created here is the same as that for subscriber A described above, description of the creation procedure is omitted.
[0050]
When the creation of the notification message is completed, the subscriber information management device 1 transmits a notification message to the message distribution device 2 (step Sb6). When the message delivery device 2 receives the notification message, the message delivery device 2 temporarily stores it in the HDD 24 (step Sb7). Simultaneously with the accumulation of the notification message, the message distribution device 2 distributes the notification message to the message receiving terminal 4 of the subscriber B (step Sb8).
[0051]
Through the procedure described above, the message receiving terminals 4a and 4b can receive the notification message and confirm both the subscribers A and B that the subscriber A has subscribed to the “discounted call service”.
The notification message distributed at this time is, for example, as shown in FIG. 11 and has contents common to both the subscribers A and B.
[0052]
(2-3) Specific example 3: Port-in by number portability service
Next, a case will be described in which subscriber A makes a contract (port-in) with a telecommunications carrier (to be referred to as DDD company) with which subscriber B has a new contract through the number portability service. At the time of port-in, the subscriber A changes the e-mail address, and the “charge service” described in the specific example 1 as “service A” and the “discounted call service” described in the specific example 2 as “service B”. Assume a situation of joining
The notification message accompanying the port-in is transmitted to both the subscriber A and the subscriber B, but the notification contents are different from each other. In the following, a description will be given of the case where these processes proceed simultaneously according to the processing procedures of sequences α and β.
[0053]
When the subscriber A is ported in, the subscriber information management device 1 is notified of this, and the subscriber information management device 1 receives this notification and changes the subscriber information table TB1 (steps Sa1 and Sb1). Since the subscriber A makes a new contract with the DDD company by port-in, a new record is created in the subscriber information table TB1 in this case.
[0054]
At the same time, the subscriber information management apparatus 1 refers to the notification information table TB2 and prepares a notification message created by port-in (steps Sa2 and Sb2). Since the record itself is newly created upon port-in, the notification target is all the subscriber information data for which a notification message is to be delivered when the record is changed. Therefore, for the notification message distributed upon port-in, for example, a template as shown in FIGS. 12 and 13 is used.
[0055]
FIG. 12 shows a template of a notification message distributed to the subscriber A. As shown in the figure, the subscriber information data notified to the subscriber A includes a subscriber name uName, a changed mail address mAddr, and a “list of availability of subscription to each service” display area. The “list of availability of each service” display area refers to the values of flags such as the service A flag flgA and the service B flag flgB. If the value is “1”, it indicates that the service is subscribed. If it is “0”, it is a display area for displaying a list of services subscribed to by the subscriber A by displaying that the service is not subscribed.
[0056]
FIG. 13 is a template of a notification message distributed to the subscriber B. As shown in the figure, the subscriber information data to be notified to the subscriber B includes a plurality of “standard texts” for notifying the subscriber name uName, the mail address mAddr after the change, the benefits obtained by the subscriber B, and the like. There is a display area.
The subscriber information data notified to the subscriber B needs to be selected. For example, although the “detailed billing service” has been described in the first specific example, it is not necessary to notify the subscriber B in the case of such a service. On the other hand, subscription to a service such as the “discounted call service” described in the specific example 2 should be actively notified not only to the subscriber A but also to the subscriber B. The items displayed in the template are selected in advance, and information worth notifying subscriber B is, for example, “From now on, the call charge with Mr. A is 30% off the normal charge. It is notified by being displayed in this “standard text” display area according to the value of the corresponding flag.
[0057]
By using the template as described above, the subscriber management apparatus first creates a notification message addressed to subscriber A (step Sa4). The notification message addressed to the subscriber B is in a standby state without being created until the notification time arrives (step Sb3).
[0058]
Thereafter, a notification message is delivered to the subscriber A (step Sa7), and after the subscriber A is ported in, the first call is made with the subscriber B (step Sb4). As a result, the subscriber information management device 1 is notified of the notification time for distributing the notification message to the subscriber B.
[0059]
When the subscriber information management device 1 receives this notification time, it starts creating a notification message addressed to the subscriber B (step Sb5). Here, the notification message is created based on the template shown in FIG. Hereinafter, the notification message is delivered to the subscriber B by the procedure of steps Sb6 to Sb8 already described.
[0060]
By the procedure described above, both the subscribers A and B can receive the notification message regarding the port-in of the subscriber A. At this time, the notification messages delivered to the subscribers A and B are as shown in FIGS. 14 and 15 are display examples when the subscriber A is “Move Hanako” of the subscriber ID “002” in the subscriber information table TB1.
[0061]
(3) Modification
In addition, this invention is not limited to embodiment mentioned above, The following various changes are possible.
[0062]
(3-1) Modification 1
In the above-described embodiment, the notification message is created by the subscriber information management device 1, transmitted to the message distribution device 2, and distributed to the message reception terminal 4. However, the present invention is not limited to such an embodiment, and can be implemented, for example, in the following manner.
That is, the subscriber information management device 1 does not create a notification message, but transmits a message creation instruction to the message distribution device 2. In the following, the processing sequence executed in this mode will be described with reference to the sequence diagrams shown in FIGS. The processing sequences shown in FIGS. 16 and 17 are referred to as “sequence α ′” and “sequence β ′”, respectively, and correspond to “sequence α” and “sequence β” in the above-described embodiment. That is, FIG. 16 is a sequence diagram for explaining processing when a notification message is delivered to the message receiving terminal 4 of the subscriber A in this aspect, and FIG. It is a sequence diagram explaining the process in the case of delivering a notification message to it.
[0063]
This aspect is implemented with the same system configuration as the above-described embodiment, but the contents of data stored in the subscriber information management device 1 and the message distribution device 2 are partially different. For example, since the notification message is created not by the subscriber information management device 1 but by the message delivery device 2, files such as a program and a template for creating the notification message are stored in the HDD 24 inside the message delivery device 2. .
[0064]
Hereinafter, the processing shown in the sequence α ′ will be described with reference to FIG.
First, the subscriber information of the subscriber A is changed in the subscriber information processing apparatus (step Sc1). At this time, the subscriber information processing apparatus prepares for creating a notification message by determining the notification information to be notified in the notification message, the notification destination, and the notification timing based on the change contents of the subscriber information (step Sc2).
[0065]
Subsequently, the subscriber information management device 1 waits for the notification time to come (step Sc3). The notification time is managed by the notification time information table TB3. Since the notification destination is the subscriber A in the sequence α ′, the notification time is the end of the change of the subscriber information. Therefore, the subscriber information management device 1 immediately transmits a notification message creation instruction to the message distribution device 2 (step Sc4). Information included in the notification message creation instruction is information such as the notification information name msgName, the notification destination msgAddr, and the message content msgContents acquired from the notification information table TB2.
[0066]
When receiving the notification message creation instruction, the message distribution device 2 starts creating the notification message (step Sc5). Specifically, the message distribution device 2 uses the template file data stored in the HDD 24 and information such as the notification information name msgName, notification destination msgAddr, message content msgContents, and the like in the same manner as in the above embodiment. Create a notification message.
[0067]
When the creation of the notification message is completed, the message distribution device 2 temporarily stores it in the HDD 24 (step Sc6). Simultaneously with the accumulation of the notification message, the message distribution device 2 distributes the notification message to the message receiving terminal 4 of the designated destination (in this case, the subscriber A) (step Sc7).
[0068]
When the message reception terminal 4 of the subscriber A receives the notification message, it transmits a reception completion notification to the message distribution device 2 (step Sc8). The message delivery device 2 periodically tries to retransmit until this reception completion notification is received, but when the reception completion notification is received, the retransmission is stopped and the corresponding notification message is deleted from the notification messages stored in the HDD 24. (Step Sc9).
In the message receiving terminal 4a of the subscriber A who has received the notification message, the notification message is displayed on the display unit. Thereby, the subscriber A can confirm the change contents of the subscriber information.
[0069]
The process in the case of delivering the notification message to the message receiving terminal 4 of the subscriber A is as described above. Next, a process for delivering a notification message to the message receiving terminal 4 of the subscriber B, that is, a process indicated by the sequence β ′ will be described with reference to FIG.
[0070]
First, in the subscriber information processing apparatus, the subscriber information of subscriber A is changed (step Sd1). At this time, the subscriber information processing apparatus prepares for the creation of the notification message by determining the information notified by the notification message, the notification destination, and the notification timing based on the change contents of the subscriber information (step Sd2). Subsequently, the subscriber information management apparatus 1 waits for the notification time to come (step Sd3). The notification time is managed by the notification time information table TB3. Since the notification destination is the subscriber B in the sequence β ′, the notification time is between the subscribers A and B after the subscriber information of the subscriber A is changed. When the first voice call is completed.
[0071]
Here, the first voice call between the subscribers A and B after the change of the subscriber information of the subscriber A is completed (step Sd4). When the voice call between the message receiving terminals 4a and 4b is completed, the exchange 32 detects the disconnection and transmits this to the subscriber information management apparatus 1 as a notification time.
[0072]
Receiving this, the subscriber information management device 1 transmits a notification message creation instruction to the message distribution device 2 based on the received notification time (step Sd5). Information included in the notification message creation instruction is information such as the notification information name msgName, the notification destination msgAddr, and the message content msgContents acquired from the notification information table TB2.
[0073]
When the creation of the notification message (step Sd6) ends, the message distribution device 2 temporarily stores it in the HDD 24 (step Sd7). Simultaneously with the accumulation of the notification message, the message distribution device 2 distributes the notification message to the message receiving terminal 4 of the designated destination (subscriber B in this case) (step Sd8).
[0074]
When the message reception terminal 4 of the subscriber B receives the notification message, it transmits a reception completion notification to the message distribution device 2 (step Sd9). The message delivery device 2 periodically tries to retransmit until this reception completion notification is received, but when the reception completion notification is received, the retransmission is stopped and the corresponding notification message is deleted from the notification messages stored in the HDD 24. (Step Sd10).
In the message receiving terminal 4b of the subscriber B who has received the notification message, the notification message is displayed on the display unit. As a result, the subscriber B can confirm the change contents of the subscriber information of the subscriber A.
The above is the processing when the notification message is distributed to the message receiving terminal 4b of the subscriber B.
[0075]
By carrying out in this mode, the following effects can be expected.
First, the load on the subscriber information management device 1 can be reduced. The subscriber information held by the subscriber information management device 1 includes extremely personal information, and its confidentiality is required. In addition, the subscriber information of the subscriber information management apparatus 1 is accessed and changed from a large number of terminals every day. The subscriber information management device 1 is required to operate stably at all times. For this reason, it is effective to ensure the stability of the subscriber information management device 1 by performing processing such as notification message creation outside and releasing hardware resources required for such processing.
In addition, by creating a message with the message delivery apparatus 2, for example, when there is a message delivery service other than the present invention, a message creation instruction is received from this service by a sequence process similar to that of the present aspect. It is possible to unify the creation process. This eliminates the need for a plurality of devices to have a message creation function.
[0076]
(3-2) Modification 2
In the specific example 2 of the above-described embodiment, the notification messages distributed to the subscribers A and B are the same. In this embodiment, in order to facilitate the explanation, the notification message is generated twice along the sequence diagram. However, in reality, it is sufficient that these notification messages are generated once.
Therefore, in the specific example 2, the notification message created in step Sa4 is delivered to the subscriber A and then deleted without waiting for the call with the subscriber B, and the voice call between the subscribers A and B is terminated and joined. It is good also as an aspect which deletes the notification message accumulated after delivering the notification message to the person B.
By adopting such an aspect, it is not necessary to perform Step Sa9 and Steps Sb5, 6, and 7, and it is possible to omit unnecessary processing of creating and deleting the same message twice.
[0077]
(3-3) Modification 3
In the above-described embodiment, the short message service is used as the notification means for the notification message. However, other notification means such as e-mail can of course be used. Further, the notification message is not limited to a text message display, but may be a voice message.
[0078]
(3-4) Modification 4
In the sequence β of the above-described embodiment, the notification message is created with the completion of the voice call between the subscribers A and B as the notification time, but the notification time is not limited to the above. For example, it is possible to set the notification time when transmission / reception of a short message or e-mail is completed.
[0079]
(3-5) Modification 5
The subscriber information table TB1, the notification information table TB2, and the notification time information table TB3 in the above-described embodiment are merely examples, and the structures thereof differ depending on the service contents provided by the telecommunications carrier.
[0080]
【The invention's effect】
As described above, according to the present invention, it is possible to notify the change of the subscriber information with a simpler mechanism for the subscriber.
[Brief description of the drawings]
FIG. 1 is an overall configuration diagram of a subscriber information notification system according to an embodiment of the present invention.
FIG. 2 is a block diagram showing an internal configuration of a subscriber information management apparatus in the same embodiment.
FIG. 3 is a view showing a data structure of a subscriber information table in the same embodiment.
FIG. 4 is a view showing a data structure of a notification information table in the same embodiment.
FIG. 5 is a display example of template data in the embodiment.
FIG. 6 is a display example of template data in the embodiment.
FIG. 7 is a view showing a data structure of a notification time information table in the same embodiment.
FIG. 8 is a block diagram showing an internal configuration of the message delivery apparatus in the embodiment.
FIG. 9 is a sequence diagram illustrating processing when a notification message is distributed to a message receiving terminal of subscriber A in the embodiment.
FIG. 10 is a sequence diagram for explaining processing when a notification message is distributed to a message receiving terminal of subscriber B in the embodiment.
FIG. 11 is an example of a notification message distributed in the embodiment.
FIG. 12 is a display example of template data in the embodiment.
FIG. 13 is a display example of template data in the embodiment;
FIG. 14 is an example of a notification message delivered to a subscriber A in the same embodiment.
FIG. 15 is an example of a notification message distributed to a subscriber B in the embodiment.
FIG. 16 is a sequence diagram illustrating processing when a notification message is distributed to a message receiving terminal of subscriber A in a modification of the present invention.
FIG. 17 is a sequence diagram illustrating processing when a notification message is distributed to a message receiving terminal of subscriber B in a modification of the present invention.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 ... Subscriber information management apparatus, 2 ... Message delivery apparatus, 3 ... Communication network, 4 ... Message receiving terminal, TB1 ... Subscriber information table, TB2 ... Notification information table, TB3 ... Notification time information table

Claims (4)

Information storage means for storing subscriber information relating to subscribers using the message receiving terminal;
When subscriber information stored in the information storage means is changed, a message content indicating the content of the change, a notification destination of the message, and a condition for determining a notification timing of the message are stored. Condition storage means,
Determining means for determining the message content, the notification destination, and the notification time based on the content of the changed subscriber information and the condition stored in the condition storage means;
Creating means for creating a message in a format receivable by the message receiving terminal based on the determined message content;
A delivery means for delivering the created message to the message receiving terminal that is the determined notification destination when the determined notification time arrives ;
The notification destination includes a first message receiving terminal used by the subscriber himself and a second message receiving terminal that performs a call or communication with the first message receiving terminal,
The condition storage means stores conditions for determining different message contents depending on whether the notification destination is the first message receiving terminal or the second message receiving terminal. Has been
The determining means determines a message content to be notified to the first message receiving terminal and a message content to be notified to the second message receiving terminal according to the condition, and the first message receiving terminal. Is determined to be after the subscriber information related to the first message receiving terminal is changed, and the notification time to the second message receiving terminal is determined after the subscriber information is changed. A subscriber information notification system for determining after a call or communication with a message receiving terminal . A subscriber information management device for managing the subscriber information; and a message delivery device for delivering various messages to the message receiving terminal;
The subscriber information management device has the information storage means, the condition storage means, the determination means, and the creation means,
The subscriber information notification system according to claim 1, wherein the message distribution device includes the distribution unit. A subscriber information management device for managing the subscriber information; and a message delivery device for delivering various messages to the message receiving terminal;
The subscriber information management device comprises the information storage means, the condition storage means, and the determination means;
The subscriber information notification system according to claim 1, wherein the message distribution device includes the creation unit and the distribution unit. When subscriber information related to a subscriber who uses a message receiving terminal is changed, based on the changed content of the subscriber information and a predetermined condition, message content indicating the content of the change, and A first step of determining in the network the notification destination of the message and the notification timing of the message;
A second step of creating a message in a format receivable by the message receiving terminal based on the determined message content;
A third process of delivering the created message from the network to the message receiving terminal that is the determined notification destination when the determined notification time arrives , and
The notification destination includes a first message receiving terminal used by the subscriber himself and a second message receiving terminal that performs a call or communication with the first message receiving terminal,
The conditions include conditions for determining different message contents depending on whether the notification destination is the first message receiving terminal or the second message receiving terminal. And
In the first process, a message content to be notified to the first message receiving terminal and a message content to be notified to the second message receiving terminal are determined according to the conditions, and the first Is determined to be after the subscriber information related to the first message receiving terminal is changed, and the notification time to the second message receiving terminal is changed after the subscriber information is changed. A subscriber information notification method determined after a telephone call or communication with the first message receiving terminal .

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