JP4302409B2 - Workflow system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a workflow system that electronically circulates work such as a business trip application, expense application, purchasing approval document, circular, etc. along a predetermined route, and electronically approves and approves, In particular, the present invention relates to a workflow system that supports a workflow application.
[0002]
[Prior art]
The workflow system is composed of a workflow server 10 in which information such as a document to be circulated and circulation order and conditions is stored, and a plurality of workflow terminals. Is a system that sends it to the workflow terminal (such as a personal computer) of the next person in charge and electronically approves and approves it according to the order and conditions in which they cooperate.
[0003]
By the way, even if a workflow system is built and a system that can electronically approve and approve is actually constructed, the applicant is called by the approver / authorizer and is asked to explain the contents. However, there was a problem that the approval / decision process could not be processed unless the approval / approval was verbally persuaded in advance (rooting). This is because the contents of the work are complicated, and even if the work is suddenly circulated electronically, it cannot be judged immediately.
[0004]
As a workflow system for solving such a problem, a system disclosed in Patent Document 1 below is known.
This workflow system links the electronic conferencing system and the workflow system via the network, enabling real-time meetings between circulators, enabling verbal explanations and persuasion of the contents of the work. is there.
[0005]
For example, if the approver / authorizer wishes to hear the applicant's explanation when approving / deciding, an electronic conference with the applicant can be held. In addition, if you want to hear the opinions of experts in the field to which the work belongs, you can hold an electronic conference with the experts.
[0006]
[Patent Document 1]
JP-A-10-171878
[0007]
[Problems to be solved by the invention]
However, in the above system, even if the approver / authorizer wants to hold an electronic conference, if the other party goes to the workflow terminal and is not ready to participate in the electronic conference, the electronic conference cannot be held. It will be delayed. Such a situation becomes conspicuous as the number of parties who want to hold an electronic conference increases.
[0008]
Also, for example, if the applicant and the approver / approver have changed the contents of the requested work as a result of an electronic conference, it is necessary to create a revised version and start the workflow again from the beginning. Yes, processing is significantly delayed.
The present invention has been made in view of such problems, and an object of the present invention is to provide a workflow system that can prevent a delay in workflow processing and perform processing efficiently.
[0009]
[Means for Solving the Problems]
In order to solve the above problems, a workflow system according to the present invention is a workflow system in which a workflow application form is circulated electronically to an approval / decision person along a predetermined route, and approval / approval is circulated. A workflow server connected to a plurality of workflow terminals via a network, a workflow control means for controlling the workflow server to circulate a workflow application form along a predetermined route, and a workflow application form prior to the discussion In order to perform preliminary deliberation / consultation in which an opinion is input via the workflow terminal, pre-deliberation / consultation control means for controlling the workflow server is provided.
[0010]
Further, the workflow method according to the present invention is a workflow method in which a workflow application form is electronically circulated to an approval / decision person along a predetermined route and approval / decision is circulated. A process of creating a workflow application form via the workflow terminal, a process of conducting a preliminary deliberation / consultation for the deliberation / consultant to input opinions via the workflow terminal regarding the workflow application form; It is characterized by comprising the steps of having the workflow applicant revise the workflow application form with reference to the opinion from the consultant and the step of circulating the revised workflow application form.
[0011]
The workflow program according to the present invention is a workflow program in which a workflow application is electronically circulated to an approval / decision person along a predetermined route, and the approval / decision resolution is executed by a computer. The step of having a workflow application form created via the workflow terminal, the step of conducting a preliminary deliberation / consultation for the deliberation / consultant to input opinions via the workflow terminal, with respect to the workflow application form, A step of causing a computer to execute a step of causing the workflow applicant to revise the workflow application form and a step of circulating the revised workflow application form with reference to an opinion from a deliberation / consultant. And
[0012]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a diagram showing a schematic configuration of a workflow system 1 according to the present embodiment. As shown in FIG. 1, the workflow system 1 includes a workflow server 10 and a plurality of workflow terminals 20-1, 20-2, 20-3, and so on, which are connected via a network 30. The workflow server 10 includes a workflow control engine 11, a workflow database (hereinafter, “database” is referred to as “DB”), a preliminary discussion control engine 12, a preliminary discussion DB 15, a preliminary consultation control engine 13, and a preliminary consultation DB 16. The workflow server 10 is connected to the mail server 40, and is configured to control the mail server 40 so as to transmit a predetermined content of mail at a predetermined timing.
[0013]
The workflow control engine 11 is a control unit for controlling the workflow server 10 when performing workflow processing, and performs control in cooperation with the workflow DB 14, the preliminary deliberation DB 15, and the preliminary consultation DB 16. The workflow DB 14 stores information necessary for performing workflow processing, for example, information such as the format of the workflow application form, the names of the workflow applicant and the approver / authorizer, and the order of reconsideration. The workflow DB 14 stores information input by the applicant via the workflow terminal 20 in the workflow processing.
[0014]
The pre-deliberation control engine 12 is a control unit for controlling the workflow server 10 when the workflow applicant performs pre-deliberation described later, and performs control in cooperation with the workflow DB 14 and the pre-deliberation DB 15. The pre-deliberation DB 15 stores information necessary for pre-deliberation, for example, information such as the format of the pre-deliberation screen, and the applicant and the deliberator use the workflow terminal 20 in the pre-deliberation and individual discussion described later. Is stored.
[0015]
The prior consultation control engine 13 is a control means for controlling the workflow server 10 when the workflow applicant performs prior consultation, which will be described later, and performs control in cooperation with the workflow DB 14 and the prior consultation DB 16. The pre-consultation DB 16 stores information necessary for the pre-consultation, for example, information such as the format of the pre-consultation screen, and information input by the applicant and the deliberator via the workflow terminal 20 in the pre-consultation. Stored.
[0016]
In the workflow system 1 according to the present embodiment having such a configuration, when an applicant applies for a workflow, the applicant performs “preliminary consultation” and “preliminary deliberation” before entering the actual “recollection”. , It is configured so that it can be circulated by application documents reflecting the results. As a result, the proceedings can proceed smoothly and the delay of the workflow processing can be prevented.
[0017]
The functions of the workflow system 1 are realized by installing a program for realizing these functions in the workflow server 10 or the workflow terminal 20. Distribution of this program may be performed via a recording medium or via a network.
[0018]
First, the concept of the overall process of prior consultation, prior deliberation, and recollection will be described. FIG. 2 is a flowchart for explaining the concept of the overall processing of prior consultation, prior deliberation, and recollection by the workflow system according to this embodiment.
[0019]
In step 10 (hereinafter, “step” is referred to as “S”), the workflow applicant creates a workflow application form describing the subject, the applicant name, and the content via the workflow terminal 20. The input workflow application form information is stored in the workflow DB 14. In addition, since the list of workflow application forms input so far is stored in the workflow DB 14, the workflow control engine 11 performs a revision to add the workflow application form to the application form list.
[0020]
In this embodiment, the subject is “Research and development of Web / general-purpose modules”, the applicant is “Taro Nihon”, and the content is “Web system development, currently developing programs individually for each customer. Although there are many processes that are common to each customer, however, because they are individually developed, this has led to a decrease in productivity and a decrease in quality. I want to make it modular and maintain. "
[0021]
Next, in S11, the applicant selects prior deliberation, prior consultation, or recollection. FIG. 3 shows the contents displayed on the screen of the applicant's workflow terminal 20 when S11 is selected. As shown in Fig. 3, along with the contents of the application form, "Preliminary consultation", "Preliminary deliberation", and "Recollection" icons are displayed on the screen. The process can be selected.
[0022]
Here, if the application contents are simple to judge, for example, travel expense adjustment, the reconsideration can be performed without any problem. Therefore, the applicant can click on the “review” icon and proceed to the reconsideration of S15 without performing preliminary discussion and prior consultation.
[0023]
On the other hand, if the content of the application is complex and it is determined that it is difficult to make a decision by the approver / approver even if the reconsideration is carried out as it is, the applicant clicks the “Preliminary deliberation” or “Preliminary consultation” icon. , The process proceeds to the advance deliberation process in S12 or the advance consultation process in S13.
[0024]
Here, prior deliberation refers to having an authority or an expert in the field related to the application content become a deliberator and discussing the application content prior to the round-up. Prior consultation means that an authority or an expert in the field related to the application content becomes a counselor and receives advice on the application content.
[0025]
When the processing of S12 or S13 is completed, the process proceeds to S14, and the applicant corrects the workflow application form based on the contents of the preliminary discussion or the preliminary consultation. Then, the process proceeds to S15, and an actual reconsideration is performed based on the corrected application form. The information on the workflow application form stored in the workflow DB 14 is updated with the contents of the application form corrected here.
[0026]
In the flowchart of FIG. 2, either the preliminary discussion or the preliminary consultation selected by the applicant is performed only once, but both the preliminary discussion and the preliminary consultation may be performed as a matter of course. In addition, after conducting a pre-deliberation or pre-consultation, a pre-deliberation or pre-consultation may be performed again by selecting a different deliberator / consultant. Furthermore, the workflow application form may be configured to be amendable in the process of prior deliberation or prior consultation.
[0027]
Next, the details of the preliminary deliberation process in S12 will be described in detail. FIG. 4 is a flowchart for explaining the contents of the pre-deliberation process according to the present embodiment.
[0028]
As described above, when the applicant clicks the “preliminary deliberation” icon, prior deliberation is started (S20). Subsequently, in S21, the applicant selects a deliberation format. FIG. 5 is a diagram showing the contents displayed on the screen of the applicant's workflow terminal 20 when selecting the deliberation format.
[0029]
First, the applicant determines a resolution method for deliberation. As shown in FIG. 5, the selection is made from “majority decision”, “authoritative determination”, and “all agree”. In this embodiment, “majority decision” is selected.
[0030]
Of course, the result of this resolution method is not the final decision for the workflow. To the last, the final decision will be decided by recollection. Therefore, even if the result of the pre-deliberation decision is negative, if the applicant decides that he can circulate, for example, if the opinion from the deliberator is slightly reflected in the application, the decision will be accepted In such a case, the application form may be revised and proceeded to the meeting of S15 in FIG. However, normally, if the result of the preliminary deliberation is negative, the possibility of passing the round is unlikely, so the applicant will again conduct preliminary deliberation and prior consultation using the revised application based on the result of the preliminary deliberation. It is considered good to do.
[0031]
Next, the applicant decides whether the display of the examiner is “real name” or “anonymous”. When “real name” is selected, the opinion of the deliberator is displayed to the other deliberators and the approval / decision holder with the real name in the subsequent deliberation and recollection. On the other hand, when “anonymous” is selected, the name of the deliberator is not displayed to the other deliberators or the approval / decision person, and the anonymity can be maintained. In the present embodiment, “anonymous” is selected. For this reason, the deliberator can freely express his / her opinion about the contents of the application form, regardless of the internal affairs such as the applicant being the same faction, the same university, or the same hometown.
[0032]
Next, the applicant determines the deadline for deliberation. The deadline for the preliminary discussion may be determined in consideration of the deadline for the workflow process. In this embodiment, it is January 31, 2003.
[0033]
Next, the applicant selects a deliberator. In this case, as shown in FIG. 5, the examiner is divided into “authority”, “intelligence”, and “observer”. As the “authoritative”, a person who has influence in the field related to the application content may be selected. As the “intelligence”, an expert who has a lot of knowledge about the field related to the application content may be selected. In addition, as an observer, a person other than an authority and an expert may be selected and the applicant wants to hear a reference opinion.
[0034]
In selecting the deliberation format, these pieces of information input by the applicant via the workflow terminal 20 are stored in the pre-deliberation DB 15.
[0035]
Subsequently, when the applicant who has finished the selection of the deliberation format (S21) clicks the “deliberation start” icon, preliminary deliberation is started. Next, in S22, the pre-delivery control engine 12 controls the mail server 40 so as to distribute an e-mail notifying that a pre-deliberation request has been received to all the deliberators.
[0036]
The text of the email in the present embodiment is “Taro Nihon received a request for prior deliberation. Please write your opinion”. In addition, the contents of the application form in the workflow DB 14 and a link to the pre-deliberation format in the pre-deliberation DB 15 are set in this e-mail, and the deliberator can make a pre-deliberation while referring to the application contents. It can be done.
[0037]
FIG. 6 shows the contents displayed on the screen of the workflow terminal 20 when the deliberator makes a preliminary deliberation in S23. This display screen is a screen when the preliminary discussion by the expert A has already ended and the expert B performs the preliminary discussion. In the present embodiment, since the preliminary deliberation / pre-consultation is performed by “anonymous”, the deliberators are displayed as “experts A” and “experts B”.
[0038]
As will be described later, since the opinions input by the deliberator are stored in the pre-deliberation DB 15, the expert B refers to the opinion of the expert A who has already completed the pre-deliberation, Pre-deliberation can be conducted. In addition, the total number of approval and disapproval based on the previous deliberation so far is displayed in the upper right of the pre-deliberation screen, and this can also be referred to. As shown in Fig. 6, expert A agrees with the application, and “Basically, I agree. However, even though it is a general-purpose module, it should be classified first because each person has a different approach. For example, login, DB access, message output, etc. "was entered on January 15, 2003.
[0039]
At the time of input in S23, the expert B selects any of “agree”, “disagree”, and “hold” and enters the opinion along with the date. In this embodiment, expert B is against the contents of the application. “There has been such an attempt in the past, but it has never been successful. In some cases, it is impossible to access these databases with complicated SQL statements, and there are some simple tasks. It is impossible to do them with the same general-purpose module. ”
[0040]
When the expert B who has completed the input clicks “registration” on the screen, the input content is stored in the preliminary discussion DB 15.
[0041]
Next, in S24, the preliminary deliberation control engine 12 controls the mail server 40, so that an email indicating that the expert B has input the preliminary deliberation is transmitted to the applicant. Then, the applicant who has received the e-mail confirms the content input by the expert B from the e-mail link. FIG. 7 is a diagram showing the contents of the screen displayed on the applicant's workflow terminal 20 when confirming the contents of the preliminary discussion in S24. Since the input by the two experts A and B has already been completed, the contents written by the two are displayed on the screen.
[0042]
Here, since the expert B has given an “opposite” opinion, an “individual consultation” icon is displayed in the column of the expert B in FIG. 7. Individual consultations can only be held for deliberators who have expressed their opposition. By proceeding to the individual consultation, it is possible to further exchange opinions on a one-on-one basis. Therefore, the icon of the individual consultation is not displayed in the column of the deliberator expressing the approval opinion and the abstention (absence).
[0043]
In the present embodiment, the processing of S23 to S27 in FIG. 4 is performed each time the input of S23 is performed for each deliberator. In S28, it is checked whether all the deliberators selected in S21 have conducted prior deliberation, and whether or not the pre-deliberation deadline has passed, and all of the pre-deliberation has been completed or the pre-deliberation deadline has expired. If it has elapsed, the process proceeds to S29 and the preliminary discussion is terminated.
[0044]
In S29, the results of the pre-deliberation are totaled, and an email notifying the result is distributed to the applicant and the deliberator. For example, the results of the pre-deliberation of “Research and development of Web-related and general-purpose modules” are as follows. Thank you for your cooperation. Pre-deliberation results: Approved. Resolution method: Majority (agreement: 5, disagreement: 2, pending) (Abstention): 3) "is delivered. In addition, it is recorded in the workflow application list stored in the workflow DB 14 that the application has been discussed in advance.
[0045]
Here, in the present embodiment, since the expert B has expressed an opposite opinion, the process advances from S25 to S26 for the expert B. Then, when the applicant decides to persuade by reading the dissenting opinion of the expert B and clicks the “individual consultation” icon, the process proceeds to S27. On the other hand, if the expert B is not persuaded, the applicant clicks the “registration” icon shown in FIG. 7 in step S26, and the process proceeds to step S28, where the preliminary discussion for the expert B ends.
[0046]
Next, the contents of the individual consultation process in S27 will be described in detail. FIG. 8 is a screen showing the contents of the individual consultation, and is displayed on the workflow terminal 20 screen of the applicant and the expert B. Opinions written by the applicant and expert B in the individual discussion are stored in the preliminary discussion DB 15.
[0047]
In FIG. 8, “Display: Yes / No ●” at the right end of each opinion is a display indicating whether or not to disclose the written content to other than the individual of the individual discussion, and the person who wrote the opinion Will be determined. Opinions that are determined as “No” are not seen by anyone other than those in individual consultations, but opinions that are determined as “Yes” are for reference only to other deliberators and those who approve / decision in later rounds. Will be published as
[0048]
In the individual consultation according to this embodiment, the applicant first states that the indication “No” is “Mr. B's idea is right, but if that happens, productivity improvement and quality improvement will not progress easily. Is there a good solution? " Therefore, this opinion will not be disclosed to anyone other than the applicant and expert B.
[0049]
Next, as an answer to this, expert B says “No”, “For example, two types of general-purpose modules should be prepared for work with heavy DB access and light work. I've done such a thing in the past. " This opinion will not be disclosed to anyone other than the applicant and expert B.
[0050]
Then, the applicant shall indicate that the display is “OK”, “If there are differences in the function modules depending on the weight and complexity of the target business, the draft will include multiple function modules, even if they have the same function. I want to do it. ” Finally, the expert B replied that the display is “possible”, “I think that there is no problem in that direction”, and the conclusion is changed to “agree”. These two opinions will be made available as reference information to other reviewers and the approval / decisioners of the meeting.
[0051]
In this way, it is possible to have the councilor change to a “consent” position by conducting individual consultations with the counselor who answered “disagree” to the contents of the application form. In addition, you can get information on how to revise your application at the stage of persuading the dissent.
[0052]
Next, the details of the prior consultation process in S13 will be described in detail. FIG. 9 is a flowchart for explaining the details of the pre-consultation process according to the present embodiment.
[0053]
The prior consultation starts in S11 of FIG. 2 when the applicant clicks the “preliminary consultation” icon of FIG. 3 (S30). Subsequently, in S31, the applicant selects a consultation format. FIG. 10 is a diagram showing the contents displayed on the screen of the applicant's workflow terminal 20 when selecting the consultation format.
[0054]
As in the case of prior deliberation, the applicant first determines whether the display of the consultant is “real name” or “anonymous”. When “real name” is selected, the opinion of the counselor is displayed to other counselors and the approver / approver with the real name in subsequent prior consultations and recollections. On the other hand, when “anonymous” is selected, the name of the counselor is not displayed to other counselors or the approver / authorizer, and the anonymity can be maintained. In the present embodiment, “anonymous” is selected.
[0055]
Next, the applicant determines a consultation deadline. The deadline for prior consultation may be determined in consideration of the deadline for the workflow process. In this embodiment, it is January 31, 2003. Subsequently, the applicant selects a consultant. This selection is the same as in the case of the preliminary discussion described above. When selecting the consultation format, the information input by the applicant through the workflow terminal 20 is stored in the prior consultation DB 16.
[0056]
Subsequently, when the applicant clicks the “start preliminary consultation” icon in FIG. 10, preliminary consultation is started. When the advance consultation is started, in advance S32, the advance consultation control engine 13 controls the mail server 40 to transmit an email notifying the start of the advance consultation to all the consultants. The text of the e-mail is, for example, “A request for prior consultation has been received from Mr. Taro Nihon. Please write your opinion.”
[0057]
The e-mail contains a link to the contents of the application form in the workflow DB 14 and a pre-consultation format in the pre-consultation DB 16, and the consultant inputs the pre-consultation while referring to the contents of the application form. This can be done (S33). Here, the opinion input by the consultant is stored in the prior consultation DB 16.
[0058]
When the input of the consultant in S33 is completed, in S34, the prior consultation control engine 13 controls the mail server 40, whereby an email indicating that the consultant has input prior consultation is transmitted to the applicant. The Then, the applicant who has received the e-mail confirms the content input by the counselor stored in the prior consultation DB 16 from the link of the e-mail.
[0059]
FIG. 11 is a diagram showing the contents of the screen displayed on the applicant's workflow terminal 20 when confirming the contents of the prior consultation in S34. FIG. 11 is a screen in the case where input by two experts A and B has already been completed, in which “subject”, “content”, and “opinions” of experts A and B are displayed.
[0060]
In the present embodiment, expert A, as of January 17, 2003, “I basically agree. However, even though it is a general-purpose module, it is different in how it is taken, so it should be classified first. For example, login, DB access, message output, etc. "
[0061]
In addition, expert B, as of January 20, 2003, “There has been such a trial in the past, but it has never been successful. There are cases where access is made with complex SQL statements, and there are some simple tasks. It is impossible to do them with the same general-purpose module. ”
[0062]
In S35, all the consultants selected in S31 input their opinions, and checks whether the confirmation by the applicant has been completed and whether the deadline for prior consultation has passed. Then, when the input of all the members is completed or when the deadline for the advance consultation has passed, the process proceeds to S36 and the advance consultation is terminated. At this time, an email indicating that the prior consultation has been completed is sent to all the consultants and the applicant. The content of the e-mail is, for example, “Thank you for your cooperation in regard to the prior consultation for“ Research and development of Web and general-purpose modules ”.” In addition, the fact that the application form has been consulted in advance is recorded in the workflow application form list in the workflow DB 14.
[0063]
Next, processing (S14 and S15 in FIG. 2) after the above-described preliminary deliberation (S12 in FIG. 2) and pre-consultation (S13 in FIG. 2) will be described.
[0064]
In S14, in the prior deliberation and prior consultation, the application form is corrected with reference to the opinions received from the deliberator and the consultant. In the present embodiment, through individual discussions with the expert B, we receive advice that “general-purpose modules should be prepared when there are differences in processing due to the lightness and complexity of business, even if they have the same function”. Therefore, it will be revised to an application form that includes this advice.
[0065]
Then, the process proceeds to S15, and the applicant circulates with the corrected application form. When the applicant clicks the “return” icon shown in FIG. 3, the replay is started. Approvers / authorizers and the order of the recollections in the recollection are stored in the workflow DB 14 in accordance with the contents of the workflow application. Therefore, the workflow control engine 11 refers to the information in the workflow DB 14, circulates the application form according to a predetermined order, and executes a reconsideration.
[0066]
FIG. 12 is a diagram showing the contents displayed on the screen of the workflow terminal 20 of the approval / decision person in the recollection. As shown in the figure, the second paragraph of “Content” is supplemented with the revised content based on the results of the pre-deliberation and the pre-consultation. In addition, icons of “attached file”, “approval / decision”, “reference to discussion”, “reference to consultation”, and “reference to individual discussion” are presented on the screen of the approval / decision person.
[0067]
The “attached file” icon has a link to an attached material file for supplementing the contents of the application form. By clicking this icon, the applicant can refer to the attached material stored in the workflow DB 14 together with the application form. A link to the contents of the above-mentioned pre-deliberation is provided on the “reference deliberation content” icon. By clicking this icon, the applicant can refer to the contents of the preliminary discussion stored in the preliminary discussion DB 15.
[0068]
In addition, the “consultation content reference” icon has a link to the above-mentioned prior consultation content. By clicking this icon, the applicant can refer to the contents of the prior consultation stored in the prior consultation DB 16. A link to the contents of the individual consultation described above is provided on the “reference individual consultation contents” icon. By clicking this icon, the applicant can refer to the contents of the individual consultation stored in the preliminary discussion DB 15. Note that, among the contents of the individual consultation, only the contents that the writing person has made the display “permitted” can refer to, and the contents that the display “rejected” cannot be referred to.
[0069]
In this way, the approver / authorizer can refer to various information such as the process of application content consolidation, what kind of discussions have been accumulated, opinions of authorities and experts, etc. It is. Therefore, it is possible to execute approval / approval after fully understanding the contents of the application without taking the trouble of calling the applicant for direct explanation as in the conventional workflow system. . In addition, if the approver / approver is a member of the councilor or counselor, the content of the application that reflects the dissenting opinion of the person, even if they agree or disagree with the application prior to the meeting. In most cases (so-called rooting), the approval / approval process can be executed efficiently.
[0070]
When the approver / approver approves / approves the application, an “approval / approval” icon shown in FIG. 12 may be clicked. If the application is put on hold or rejected for some reason, the “hold / reject” icon may be clicked.
[0071]
Although the present embodiment has been described in detail above, the present invention is not limited to this, and various modifications can be made without departing from the gist of the present invention.
[0072]
For example, the individual consultation in the present embodiment can be performed by the applicant by selection to the deliberator who expressed the opposite opinion, but can be performed when the deliberate person wishes the individual consultation with the applicant. Anyway. Also, at the time of prior deliberation and prior consultation, the deliberator and consultant can refer to the contents of the application form from the link of the email, but keep the list information of the application form in the workflow DB, You may make it refer to the said application form from this list.
[0073]
【The invention's effect】
As described above in detail, according to the present invention, it is possible to provide a workflow system capable of preventing workflow delay and performing processing efficiently.
[Brief description of the drawings]
FIG. 1 is a diagram showing a schematic configuration of a workflow system according to an embodiment of the present invention.
FIG. 2 is a flowchart for explaining the concept of overall processing of preliminary deliberation, preliminary consultation, and recollection by the workflow system according to the embodiment of the present invention.
FIG. 3 is a diagram for explaining a screen presented to the applicant when selection is made between preliminary discussion, preliminary consultation, and recollection according to the embodiment of the present invention.
FIG. 4 is a flowchart for explaining preliminary discussion according to the embodiment of the present invention;
FIG. 5 is a diagram for explaining a screen presented to an applicant when confirming a preliminary discussion according to an embodiment of the present invention.
FIG. 6 is a diagram for explaining a screen presented to a deliberator at the time of preliminary deliberation according to the embodiment of the present invention.
FIG. 7 is a diagram for explaining a screen presented to a deliberator at the time of preliminary deliberation according to the embodiment of the present invention.
FIG. 8 is a diagram for explaining the contents of an individual consultation according to an embodiment of the present invention.
FIG. 9 is a flowchart for explaining prior consultation according to the embodiment of the present invention;
FIG. 10 is a diagram for explaining a screen presented to the applicant at the time of prior consultation according to the embodiment of the present invention.
FIG. 11 is a diagram for explaining a screen presented to the applicant at the time of prior consultation according to the embodiment of the present invention.
FIG. 12 is a diagram for explaining a screen presented to the approver / authorizer at the time of a meeting according to the embodiment of the present invention.
[Explanation of symbols]
1 Workflow system
10 Workflow server
11 Workflow control engine
12 Pre-deliberation control engine
13 Prior consultation control engine
14 Workflow DB
15 Prior deliberation DB
16 Prior consultation DB
20 Workflow terminal
30 network
40 mail server

Claims (5)

In the workflow system that electronically circulates the workflow application form to the approver / authorizer along a predetermined route and circulates approval / approval,
A workflow server connected to multiple workflow terminals via a network
Based on the selection of the pre-deliberation / consultation or the replay by the applicant, when the pre-deliberation / consultation is selected , prior to the replay, the opinion is input via the workflow terminal regarding the content of the workflow application. In order to have prior deliberation / consultation, prior deliberation / consultation control means for controlling the workflow server,
When the pre-deliberation / consultation is not selected, or when the pre-deliberation / consultation is selected, the pre-deliberation / consultation ends or is set in the pre-deliberation / consultation Workflow control means for controlling the workflow server to circulate the workflow application form along a predetermined route when the deliberation deadline has passed ,
The prior deliberation / consultation control means accepts input regarding the opinion and approval or disagreement to the workflow application form via the workflow terminal by the deliberator or the consultant, and inputs the accepted opinion and position, Display on the screen of the display device of the applicant's workflow terminal, store it in the database,
The applicant's workflow is to hold an individual discussion for one-to-one exchange of opinions between the examiner and the applicant through a workflow terminal with respect to the examiner whose input position is opposite. On the screen of the display device of the terminal, it is configured so that an individual consultation can be requested only to a deliberator whose input position is opposite,
In response to the operation of the applicant's workflow terminal, the individual who requested individual consultation for the deliberate person who is in the opposite position by the applicant, the information input to the workflow terminal of the examiner for whom individual consultation was requested, Giving only to the applicant's workflow terminal, displaying on the screen of the display device of the applicant's workflow terminal, and storing the information in the database, the information input to the applicant's workflow terminal, A workflow system, characterized in that it is displayed on a screen of a display device of a workflow terminal of a deliberator for whom individual consultation is requested and stored in the database.   2. The workflow according to claim 1, wherein the workflow server is connected to a mail server for sending an e-mail to the approval / decisioner of the meeting and the deliberation / consultant of the preliminary deliberation / consultation. system.   The prior deliberation / consultation control means has a deliberator input a position for or against the workflow application via the workflow terminal, and controls the workflow server so as to aggregate the prior deliberation control. The workflow system according to claim 1, further comprising means.   The pre-deliberation / consultation control means includes pre-consultation control means for controlling the workflow server so that a counselor inputs advice on the workflow application form via a workflow terminal. Item 4. The workflow system according to any one of Items 1 to 3. The prior deliberation and control means includes, in the individual deliberation, information indicating whether or not display is included in the information input to the workflow terminal of the deliberate person for whom the individual deliberation is requested, together with the input information. Stored in the database,
In response to the operation of the workflow terminal by the approval / decision person, the workflow control means requests the consultation content by the approval / decision person, and the opinion on the workflow application form stored in the database and Read the input about the pros or cons, and display it on the screen of the display device of the workflow terminal by the approver / authorizer,
In response to an operation of the workflow terminal by the approval / authorizer by the approval / authorizer, in response to an operation of the workflow terminal by the approver / authorizer, input by a deliberate person who has requested the individual consultation The workflow system according to claim 1, wherein an input indicating that the display is possible is read out and displayed on a screen of a display device of the workflow terminal by the approval / decision person.

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