JP4334248B2 - Abnormality reporting device - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to an abnormality notification device that monitors process states such as operation, shutdown, and failure of equipment in water and sewage systems, building management systems, industrial plants, and the like, and in particular, notifies each external manager when an abnormality occurs. It relates to an abnormality reporting device to be performed.
[0002]
[Prior art]
Conventionally, in water and sewage systems, building management systems, or industrial plants, the state of the plant is monitored using a monitoring control system, and when any abnormality occurs, the contents of the abnormality are displayed on the display and each external management The plant equipment is restored by reporting to the person etc.
[0003]
FIG. 3 is a block diagram showing an example of such a monitoring control system.
[0004]
The supervisory control system 101 shown in this figure takes in a state detection signal output from the plant equipment side, digitizes it, performs processing for controlling the plant equipment side based on the input control data, and the like. Captures the device 102 and the operation / stop data, failure data, flow rate data, water level data, etc. output from this I / O device 102 to monitor and control the operation / stop state of the plant equipment, and some abnormality occurs In this case, an abnormality notification device 105 that sequentially calls each telephone 104 on the outside via the telephone line 103 and reports the abnormality content to each administrator while displaying the abnormality content on the CRT is provided.
[0005]
The I / O device 102 takes in a state detection signal output from each actual device (for example, a pump, a sensor, etc.) arranged in each part of the plant facility, and supplies the abnormality notification device 105 with a current data format or a voltage data format. The monitoring processing unit that supplies monitoring data such as operation / stop data, failure data, flow rate data, water level data, and control data output from the abnormality reporting device 105 are fetched, and each actual device (for example, pump, motor, etc.) ) Is provided with a control processing unit for supplying a control signal in a current signal format and a voltage signal format, and the state detection signal output from each actual device on the plant equipment side is captured, digitized, and sent to the abnormality notification device 105. While supplying, the control data output from this abnormality notification apparatus 105 are taken in, and each actual apparatus by the side of plant equipment is controlled.
[0006]
The abnormality reporting device 105 takes in monitoring data such as operation / stop data, failure data, flow rate data, water level data, etc. output from the I / O device 102, converts it into actual display data, and displays the monitoring control screen on the CRT. While displaying the operation status of the plant equipment, etc., perform abnormality determination, upper / lower limit determination, etc., and when an abnormality has occurred, issue a notification instruction while displaying the abnormality content on the monitoring control screen on the CRT The signal processing unit 106, the message notifying unit 107 in which message voice data corresponding to each abnormality content is registered, and the name, telephone number, and notification of each administrator who is notified of the abnormality content when the abnormality occurs The notification table 108 in which the order (in this case, the initial registration order) is registered, and when the notification instruction is issued from the signal processing unit 106, the notification table in descending order of the notification order. The administrator connected to the telephone line 103 is selected by using a notification destination selection unit 109 that sequentially selects a manager to be notified from 08 and reads out the telephone number of the telephone 104 and a telephone number output from the notification destination selection unit 109. When one of the telephones 104 is called and connected, the message voice data corresponding to the abnormal content is fetched from the message notifying unit 107, and the abnormal content is notified by voice from the connected telephone 104 to the administrator. 110.
[0007]
Then, the monitoring data output from the I / O device 102 is fetched, and the operation state of the plant equipment is displayed on the monitoring control screen on the CRT, and it is determined whether an abnormality has occurred in the plant equipment. When an abnormality has occurred, while displaying the details of the abnormality on the monitor control screen on the CRT, select and dial one of the pre-registered phone numbers. The administrator is notified of the abnormal content by voice. Also, if the specified telephone number 104 is not connected to the specified telephone 104 even after ringing a certain number of times, after disconnecting the line once, the next telephone number is selected and dialed. The administrator is notified of the abnormality by voice. If they are not connected, the same procedure is used to call each telephone 104 in the order registered on the upper side and notify the administrator of the telephone 104 of the abnormal content by voice.
[0008]
As prior examples, there are the following Patent Documents 1 and 2.
[0009]
[Patent Document 1]
Japanese Patent Laid-Open No. 8-167089
[Patent Document 2]
JP2002-300672
[0011]
[Problems to be solved by the invention]
By the way, in such a conventional monitoring and control system 101, when some abnormality occurs on the plant equipment side, this abnormality is detected by the abnormality notification device 105, and when the abnormality content is reported to each external administrator, Even if the administrator registered at the upper level is absent for a long time, the telephone corresponding to this administrator is called every time, so there is a problem that the report to the administrator who can respond is delayed. It was.
[0012]
In view of the above circumstances, the present invention provides an abnormality notification device capable of quickly reporting an abnormality content to an administrator who is likely to be able to be contacted when an abnormality occurs and recovering plant facilities early. It is aimed.
[0013]
[Means for Solving the Problems]
In order to achieve the above object, according to the present invention, in claim 1, when a report table in which a report destination of each manager in a plant facility and a report rank are registered, and some abnormality has occurred in the plant facility, Based on the information registered in the report table, a report processing unit that sequentially calls the report destinations of the respective managers in order from the highest report order and reports to the respective managers, and each of the registered in the report table An order change unit that lowers the report order of each administrator corresponding to the report destination of the administrator who cannot be called by the report processing unit among the managers, and the order change unit is configured so that the report processing unit has the management when there are users of the report destination by calling it can not report also administrator of the report destination, to change the administrator's report rank corresponding to the report destination of the administrator depending on the reason can not be Problem, characterized in that There.
[0016]
With the above configuration, even if there is an administrator who can not contact the phone, even if it is busy, it is highly likely that it will be possible to contact the next time, etc. Only the managers who are likely not to be able to contact the next time will lower the reporting order, thereby promptly reporting the details of the abnormality to the managers who are likely to be contacted when an abnormality occurs, so that the plant equipment can be quickly It can be restored.
[0017]
According to claim 2 , in the abnormality notification device according to claim 1, the order changing unit is notified when there is an administrator notification destination that cannot be notified even if the notification processing unit calls the notification destination of each administrator. It is characterized by recording the time when it cannot.
[0018]
With the above configuration, when there is an administrator who is unable to contact the telephone, record the time when the contact could not be made, judge the time of absence, etc., and manage each management when some abnormality occurs in the plant equipment You can contact the telephone avoiding the person's absence time.
[0019]
DETAILED DESCRIPTION OF THE INVENTION
FIG. 1 is a block diagram showing a monitoring control system to which a first embodiment of an abnormality notification device according to the present invention is applied.
[0020]
The supervisory control system 1a shown in this figure takes in a state detection signal output from the plant equipment side, digitizes it, performs processing for controlling the plant equipment side based on the input control data, and the like. Captures device 2 and the operation / stop data, failure data, flow rate data, water level data, etc. output from this I / O device 2 to monitor and control the operation / stop state of the plant equipment, and some abnormality occurs When an error is displayed on the CRT, each external telephone 4 is sequentially called via the telephone line 3 to notify each administrator of the abnormality and whether or not each administrator has been notified. And an abnormality reporting device 5a for changing the reporting order with respect to. Then, the plant equipment is monitored and controlled, and when any abnormality occurs, while displaying the abnormality content on the CRT, each external telephone 4 is sequentially called and the abnormality content is notified to each administrator. , Change the report order for each administrator based on whether or not the report was successful.
[0021]
The I / O device 2 takes in a state detection signal output from each actual device (for example, a pump, a sensor, etc.) arranged in each part of the plant facility, and supplies the abnormality notification device 5a with a current data format or voltage data. A monitoring processing unit that supplies monitoring data such as operation / stop data, failure data, flow rate data, water level data, etc., and control data output from the abnormality reporting device 5a are loaded into each actual device (for example, pump, motor, etc.) Etc.) and a control processing unit for supplying a control signal in the form of a current signal and a voltage signal. The state detection signal output from each actual device on the plant equipment side is captured, digitized, and the abnormality notification device 5a. In addition, the control data output from the abnormality reporting device 5a is taken in to control each actual device on the plant facility side.
[0022]
The abnormality reporting device 5a takes in monitoring data such as operation / stop data, failure data, flow rate data, water level data, etc. output from the I / O device 2, converts it into actual display data, and displays the monitoring control screen on the CRT. Signal processing that gives notification instructions while displaying the details of the abnormality on the monitor control screen on the CRT when abnormality is detected and abnormalities are detected while displaying the operational status of the plant equipment Section 6, message notification section 7 in which message voice data corresponding to each abnormality content is registered, and the name, telephone number, and initial registration order of each administrator who is notified of the abnormality content when an abnormality occurs And a report table 8a in which the report order (call order) is registered.
[0023]
In addition, when a notification instruction is issued from the signal processing unit 6, the abnormality notification device 5 a sequentially selects managers to be notified from the notification table 8 a in descending order of notification order, and sets the telephone number of the telephone 4. Using the telephone number output from the report destination selection unit 9 to be read out and the telephone number output from the report destination selection unit 9, one of the telephones 4 connected to the telephone line 3 is called, and when the connection is established, the message notification unit 7 reports the abnormality content In response to the message voice data corresponding to the, the line control unit 10 that notifies the administrator of the abnormality content by voice from the connected telephone 4 and the administrator who is determined not to be connected by the line control unit 10 are postponed. And an order changing unit 11a for changing the reporting order of each administrator registered in the reporting table 8a and notifying the reporting destination selecting unit 9 that the contents of the reporting table 8a have been changed. It is provided.
[0024]
Then, it takes in the monitoring data output from the I / O device 2 and determines whether or not an abnormality has occurred in the plant equipment while displaying the operation state of the plant equipment on the monitoring control screen on the CRT. When an abnormality has occurred, while displaying the details of the abnormality on the monitor and control screen on the CRT, select one of each registered telephone number and dial it. The administrator is notified of the abnormal content by voice. Also, if the specified telephone 4 is not connected after ringing a certain number of times, once the line is disconnected, the next telephone number is selected and dialed, and when the telephone 4 is connected, The administrator is notified of the abnormality by voice. If they are not connected, the same procedure is used to call each telephone 4 in the order registered on the upper side, and notify the administrator of the abnormality that is output to the telephone 4 by voice. In parallel with this operation, the report order of the manager who is not connected is lowered, the report order of the manager who is connected is raised, and then the telephone 4 of the manager who is easy to connect is preferentially called to plant equipment. Quick recovery from abnormalities.
[0025]
As described above, in the first embodiment, when the telephone set 4 is called by the line control unit 10, the administrator who is determined not to be connected is registered in the notification table 8 a by the order changing unit 11 a. Since the reporting order of each administrator is changed, the reporting order of each administrator can be changed in the order in which an error can be reported, and the reporting order of the administrator who can be contacted by telephone can be raised. Therefore, when an abnormality occurs, it is possible to promptly notify the administrator who is likely to be informed of the abnormality content and to quickly restore the plant equipment.
[0026]
FIG. 2 is a block diagram showing a monitoring control system to which a second embodiment of the abnormality notification device according to the present invention is applied. In this figure, parts corresponding to those in FIG. 1 are denoted by the same reference numerals.
[0027]
The monitoring control system 1b shown in FIG. 1 differs from the monitoring control system 1a shown in FIG. 1 in that, in the monitoring control system 1a shown in FIG. The order change unit 11a unconditionally lowers the administrator's report order registered in the report table 8b, whereas in the supervisory control system 1b shown in FIG. However, when the manager does not appear, the order changing unit 11b determines the reason for not being connected, and when not connected for reasons such as busy, the next time it is determined that the report is possible and is registered in the report table 8b. There is a possibility that it will not be reported the next time, such as when it is not issued even if it is called for the specified number of times, or when it is not issued. Itoki only, with move down the notification rank of the administrator, so write absent time to the reporting table 8b, subsequently, is that which is adapted to perform notification to avoid the absence hours.
[0028]
As described above, in the second embodiment, when the telephone 4 is called by the line control unit 10 and is not connected to the telephone 4 due to busy or the like, the order changing unit 11b determines that it is possible to report next time, Since the administrator's report order registered in the report table 8b is maintained as it is, there is a possibility that even if there is an administrator who is unable to contact the telephone, he or she can be contacted next time such as busy. For administrators who are unable to contact the phone due to reasons such as high, only the administrator who is likely to be unable to contact the next time can maintain the report order, and the report order can be lowered. It is possible to promptly notify the administrator who is highly likely to be informed of the abnormality content and restore the plant equipment at an early stage.
[0029]
Also, in the second embodiment, when the manager does not appear even if the telephone 4 is called by the line control unit 10, the order change unit 11b causes the absence time to be written in the notification table 8b, and thereafter the absence time zone is set. Since there is an administrator who can not contact the telephone, record the time when the contact could not be made, determine the time of absence, etc. When an abnormality occurs, it is possible to contact each administrator by telephone while avoiding the absence time of each administrator.
[0030]
【The invention's effect】
As described above, according to the present invention, when an abnormality occurs, it is possible to promptly notify the administrator who is highly likely to be informed of the abnormality content and to quickly restore the plant equipment.
[0031]
Also, when there is an administrator who can not contact the telephone, record the time when the contact could not be made, judge the time of absence, etc., and when any abnormality occurs in the plant equipment, It is possible to contact each administrator by telephone avoiding the absence time.
[Brief description of the drawings]
FIG. 1 is a block diagram showing a monitoring control system to which a first embodiment of an abnormality notification device according to the present invention is applied.
FIG. 2 is a block diagram showing a monitoring control system to which a second embodiment of an abnormality notification device according to the present invention is applied.
FIG. 3 is a block diagram showing an example of a conventionally known supervisory control system.
[Explanation of symbols]
1a, 1b: Monitoring control system 2: I / O device 3: Telephone line 4: Telephone 5a, 5b: Abnormality reporting device 6: Signal processing unit 7: Message reporting unit 8a, 8b: Notification table 9: Notification destination selection unit ( Report processing department)
10: Line control unit (report processing unit)
11a, 11b: Order changing unit

Claims (2)

A report table in which the report destinations and report orders of each manager in the plant facility are registered,
When the plant equipment has some abnormality, based on the information registered in the notification table, a notification process for sequentially calling the notification destinations of the respective managers in the descending order of reporting order and reporting to the respective administrators And
Among the managers registered in the reporting table, comprising: an order changing unit that lowers the reporting order of each manager corresponding to the reporting destination of the manager that can not be called in the reporting processing unit ,
The order changing unit is an administrator who corresponds to the report destination of the manager depending on the reason why the report cannot be reported when there is a report destination of the manager who cannot report even if the report processing unit calls the report destination of each administrator. Change the reporting order,
An abnormality notification device characterized by that. In the abnormality notification device according to claim 1 ,
The order changing unit records a time when the notification cannot be reported when there is an administrator's report destination that cannot be reported even if the report processing unit calls the report destination of each administrator .
An abnormality notification device characterized by that.

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