JP4351102B2 - Cash register reservation method, cash register reservation program, and cash register reservation apparatus - Google Patents

Description

  The present invention relates to a cash register reservation method, a cash register reservation program, and a cash register reservation apparatus that allocate any one of a plurality of cash registers to a user.

  Conventionally, a system that can reserve various stores and facilities such as restaurants and movie theaters from a mobile phone of a customer is known. This includes, for example, items that can be returned within a specified period of time: (1) Round-trip time to the store / facility (2) Waiting time at the store / facility (3) Use of the store / facility Some stores / facility can be searched for when the sum of time (for example, the time required for eating in a restaurant) is within the above time (see, for example, the second embodiment of Patent Document 1 below).

JP 2002-163518 A

  In addition, a system that allows customers to reserve cash registers in advance using a touch-panel display attached to a shopping cart is being developed with department stores and supercenters such as stores that have large sales areas and are often crowded with cash registers. Has been. If you make a reservation in the middle of shopping so that it will turn around when you arrive at the cash register, you will not have the time to wait in line, and you can proceed with shopping efficiently.

  However, in the conventional cash register reservation system, it is left to the choice of each customer to decide what to buy in the time from when the cash register is reserved until the turn actually comes at the cash register. Therefore, even if you try to replenish forgotten purchases using this time, you may not have come up with what it is, or on the contrary, replenish unnecessary things, or while you are looking for the target sales floor Sometimes it was time limit.

  In addition, customers who booked cash registers often went to a distant store to buy goods even though they did not have much time. In this case, since later reservations are usually carried forward and processed (the start time of later reservations is earlier than expected), there is a problem in that it is impossible to predict when it will be your turn even if a cash register is eventually reserved. It was.

  In order to solve the above-described problems caused by the prior art, the present invention provides a cash register reservation method and cash register capable of proposing to the customer products that can be bought using the time until the cash register actually starts processing. It is an object to provide a reservation program and a cash register reservation apparatus.

  In order to solve the above-described problems and achieve the object, a cash register reservation method, a cash register reservation program, and a cash register reservation apparatus according to the present invention include a cash register reservation method and a cash register reservation method for allocating any one of a plurality of cash registers to a user. In the reservation program and the cash register reservation device, the time required for the user to move to the cash register via the sales location of each product selected based on the purchase history of the user is calculated. The user is notified of a product that is less than or equal to the time taken to process another reserved user.

  According to the present invention, even if the customer goes to the cash register after stopping at the counter, the user is notified of a product that can reach the cash register while another reserved user is being processed.

  According to the cash register reservation method, the cash register reservation program, and the cash register reservation apparatus according to the present invention, it is possible to propose to the customer products that can be bought using the time until processing is actually started at the cash register. Play.

  Exemplary embodiments of a cash register reservation method, a cash register reservation program, and a cash register reservation apparatus according to the present invention will be described below in detail with reference to the accompanying drawings.

  FIG. 1 is an explanatory diagram showing the overall configuration of a cash register reservation system including a cash register reservation apparatus according to an embodiment of the present invention.

  In the figure, reference numeral 100 denotes a client of a cash register reservation server 102 described later, which is attached to a shopping cart provided to a customer (hereinafter referred to as “user”). The client 100 includes at least (1) a wireless LAN interface for controlling data communication with the cash register reservation server 102, (2) a touch panel display, and (3) a card reader for reading a user ID from a user membership card. (4) GPS for specifying the current position of the user, and (5) a microprocessor for controlling each of the above-described units.

  Reference numeral 101 denotes a cashier-only cashier managed by a cashier reservation server 102 described later. This cash register 101 cannot be used unless it is reserved in advance by the cash register reservation server 102, but there are other cash registers (not shown) that can be used in the store as they are in a row without reservation. .

  A cash register reservation server 102 allocates the reservation to one of a plurality of cash registers 101 in response to a request from the client 100, and displays a list of products (if any) that can be purchased before the settlement. To 100. This cash register reservation server 102 corresponds to the cash register reservation apparatus according to the present invention.

  FIG. 2 is an explanatory diagram showing the hardware configuration of the cashier reservation server 102. In the figure, a CPU 201 controls the entire apparatus. The ROM 202 stores a boot program and the like. The RAM 203 is used as a work area for the CPU 201.

  The HDD 204 controls data read / write with respect to the HD 205 according to the control of the CPU 201. The HD 205 stores data written according to the control of the HDD 204. The FDD 206 controls reading / writing of data with respect to the FD 207 according to the control of the CPU 201. The FD 207 stores data written according to the control of the FDD 206. The FD 207 is an example of a detachable recording medium, and may be a CD-ROM (CD-R, CD-RW), MO, DVD (Digital Versatile Disk), memory card, or the like instead of the FD 207.

  A display 208 displays various data such as a document and an image, as well as a cursor, a window, an icon, and the like. A network I / F 209 is connected to the LAN shown in FIG. 1 and controls transmission / reception of data between the network and the inside of the apparatus. The keyboard 210 includes a plurality of keys for inputting characters, numerical values, various instructions, and the like, and inputs data corresponding to the pressed key into the apparatus. The mouse 211 inputs the amount and direction of rotation of the ball at the bottom of the main body and ON / OFF of each button at the top of the main body into the device as needed. The bus 200 connects the above-described units.

  Next, FIG. 3 is an explanatory diagram functionally showing the configuration of the cashier reservation server 102. As shown in the figure, the cash register reservation server 102 includes a transmission / reception unit 300, a control unit 301, a cash register management DB (database) 302, a travel time calculation unit 303, an in-store map DB 304, a recommended product selection unit 305, a purchase history DB 306, a product position DB 307, A screen creation unit 308 and a reservation registration unit 309 are provided.

  FIG. 4 is a flowchart showing the procedure of cash register reservation processing in the cash register reservation server 102. In the following, the function of each unit shown in FIG.

  When a user who wants to reserve payment at the cash register 101 selects “reservation cash register” from the menu displayed on the display of the client 100 at hand, the client 100 checks the user's card from the membership card inserted in the card reader. A user ID (for example, “000000”) is read, and the current position of the user is specified by GPS. The membership card is inserted into the client 100 at an arbitrary timing before the cash register reservation, such as when entering a store, and is pulled out at the time of payment and presented to the cash register 101.

  Next, the client 100 transmits a “registration reservation event” to which the user ID and the current position are attached to the cashier reservation server 102 via the wireless LAN interface. The control unit 301 of the cash register reservation server 102 that has received this from the transmission / reception unit 300 first refers to the cash register management DB 302 shown in FIG. 5 to process all the users who have reserved each cash register 101 in operation. Such time is acquired (step S401: Yes, step S402). For example, in FIG. 5, the processing time of the register A101 is 240 seconds, the processing time of the register C101 is 110 seconds, and the stopped registration B101 (indicated by “x” in the drawing) is ignored.

  Next, the control unit 301 instructs the movement time calculation unit 303 to calculate the time required for the user to move from the current position to the cash register 101 (step S403).

  In other words, the travel time calculation unit 303 having received this information refers to the store map DB 304 (holds the register 101, the location of the sales floor block for each product, the shortest distance between any two points in the store, etc.) and gives the given departure. The shortest route connecting the place, the waypoint, and the destination, and the travel time from the departure point to the destination when the route is selected are calculated. Here, the departure point = the current position of the user (attached to the cash register reservation event), the destination = the position of the cash register 101 (held in the in-store map DB 304), and the waypoint = no designation. For convenience of explanation, it is assumed that each of the cash registers A to C is installed in one place, and the moving time from the current position of the user to each cash register 101 is the same (for example, 50 seconds).

  Then, the control unit 301 that has acquired the travel time from the travel time calculation unit 303 to the cash register 101 determines whether there is a cash register 101 that has “the processing time read in step S402 ≦ the travel time calculated in step S403”. That is, it is determined whether there is a cash register 101 that can be settled without waiting if the user goes straight from now on (step S404). If there is at least one register 101 with processing time ≦ travel time (step S404: Yes), one of them is selected according to a rule described later (step S410), and the reservation registration unit 309 described later is selected. The user is registered to the entry of the cash register 101 in the cash register management DB 302 (step S411).

  However, in the above example, the processing times of the register A 101 and the register C 101 in operation are 240 seconds and 110 seconds, respectively, both of which are longer than the movement time of 50 seconds. In other words, even if the travel time from the current location is taken into consideration, if the register A101 is reserved, 190 seconds (= 240 seconds-50 seconds), and if the register C101 is reserved, 60 seconds (= 110 seconds-50 seconds). Afford. Therefore, the control unit 301 next instructs the recommended product selection unit 305 to (1) a product that the user is likely to purchase in this shopping, and (2) the reservation destination register 101 processes the predecessor. In the meantime, the merchandise in the range that can be bought is searched from all the merchandise in the store (step S404: No, step S405).

  FIG. 6 is a flowchart showing a detailed procedure of recommended product selection processing in step S405 of FIG. In other words, the recommended product selection unit 305 that has received an instruction from the control unit 301 first refers to the purchase history DB 306 as shown in FIG. 7 and refers to a product that the user is likely to purchase in this shopping (hereinafter referred to as “candidate product”). ) Is selected (step S601).

  As shown in the figure, the purchase history DB 306 is a database that holds when each user of this system has purchased which product, and stores data collected at each cash register 101 at the time of past settlement. The purchase history DB 306 does not necessarily have to be on the cashier reservation server 102, and the cashier reservation server 102 may inquire other servers as necessary.

  “Products that the user is likely to purchase in this purchase” (candidate products) is specifically, for example, products that the user has purchased multiple times, and the average purchase time since the last purchase date and time. It is a product that exceeds the cycle. For example, in the example of FIG. 7, the user (user ID = 000000) purchases margarine almost every other month, so if the current date and time is January 31, 2004, margarine will be purchased soon. Probability is high.

  As described above, when even one candidate product can be picked up from the data of the purchase history DB 306 (step S602: Yes), the recommended product selection unit 305 refers to the product position DB 307 as shown in FIG. The position of each candidate product in the store, specifically, the sales floor block where each candidate product is displayed is specified (step S603). In the store, for example, food is block A, daily commodities are block B, and so on, and each item is divided into genres of products.・ It is assumed that the blocks are divided as shown in the figure.

  Next, the recommended product selection unit 305 instructs the travel time calculation unit 303 to calculate the time required for the user to travel from the current position to the cash register 101 via the sales floor for each candidate product (step S604). That is, the departure point is fixed at the current position of the user (attached to the cash register reservation event), the destination is fixed at the position of the cash register 101 (stored in the in-store map DB 304), and only the transit point is the position of the store block of each candidate product (in the store) The travel time for each candidate product is acquired from the travel time calculation unit 303 by sequentially switching to (stored in the map DB 304).

  Next, out of the candidate products, a product that can be purchased within the range of the processing time of one of the operating cash registers 101 (hereinafter referred to as “recommended product”) is selected (step S605). Specifically, among the candidate products selected in step S601, the recommended product whose travel time calculated in step S604 is less than or equal to the maximum value of the processing time of the register 101 read out in step S402 in FIG. Applicable to the product.

  For example, there are three candidate products selected in step S601: margarine, shampoo, and dog food. The time taken to stop at each sales floor A1, B1, G5 and go to the cash register 101 is 100 seconds in step S604, 130. Suppose that it is calculated as seconds and 280 seconds.

  As described above, since the cash register A101 is processing a reservation that has already been accepted until 240 seconds later and the cash register C101 until 110 seconds later, in any case, the margarine can go to buy in 100 seconds. The settlement start time is the earliest when the cash register C101 is reserved, and 110 seconds later (of which 100 seconds are moving and 10 seconds are waiting for cash register). Also, even if you go to buy shampoo, you can reach at least the cash register A101 before you make a promise, and the settlement start time is 240 seconds from now (130 seconds are moving, 110 seconds are waiting for cash) is there. On the other hand, when going to buy dog food, the start time is shifted after 280 seconds regardless of which one of the cash register A 101 and cash register C 101 is reserved (because the user cannot reach the cash register 101). Therefore, the recommended products in this case are margarine and shampoo.

  If even one recommended product can be selected (step S606: Yes), the recommended product selection unit 305 outputs a list of recommended products to the control unit 301 (step S607). On the other hand, if there is no particular product that is likely to be added in the current purchase (step S602: No), or at least there is not enough time to go shopping (step S606: No), An error message indicating that there was no error is output (step S608).

  Returning to the description of FIG. 4, the control unit 301 that has received the recommended product list from the recommended product selection unit 305 that has finished the process of step S405 as described above (step S406: Yes), then the screen creation unit 308 A product selection screen for instructing and transmitting to the user is created (step S407). Then, the transmission / reception unit 300 is instructed to transmit the created screen to the client 100 (step S408).

  FIG. 9 is an explanatory diagram showing an example of display on the client 100 of the notification screen. As shown in the figure, a list of recommended products selected in the process of FIG. 6 is displayed on the screen, and the user determines whether to go to the cash register 101 via the sales floor of the product, or to go directly to the cash register 101 as it is. It can be selected. When the user presses any button on the screen, a “product selection event” is transmitted from the client 100 to the cashier reservation server 102. Note that the corresponding product name is attached to the event when one of the product buttons 900 and 901 is pressed, and data indicating that there is no selected product is attached when the OK button 902 is pressed.

  Then, the control unit 301 of the cash register reservation server 102 that has received the event via the transmission / reception unit 300 (step S409: Yes) selects one cash register 101 as a reservation destination from the cash registers 101 that are in operation next. (Step S410).

  When the user selects any of the recommended products on the reservation completion screen in FIG. 9, the control unit 301 moves the operation time calculated in step S604 in FIG. 6 and the operation read in step S402 in FIG. The processing time of each of the cash registers 101 is compared, and the cash register 101 that satisfies “movement time ≦ processing time” is specified. For example, when margarine is selected in the above example, both the cash register A101 and the cash register C101 correspond to this. When there are a plurality of corresponding registries 101 as described above, the control unit 301 selects the one having the shortest processing time, that is, the registries C101 in the above example as a reservation destination. On the other hand, when the shampoo is selected, only the cash register A101 has “movement time ≦ processing time”, so the cash register A101 is selected as the reservation destination.

  In addition, when none of the recommended products is selected by the user, when there is no recommended product in the first place (step S406: No), or when there is a cash register 101 that can be put on without waiting (step S404: Yes). The control unit 301 selects one of the operating cash registers 101 having the shortest processing time (step S410).

  When the registration number is serially assigned from the right side to the left side and the processing time is the same (eg, there are a plurality of registrations 101 without reservation), for example, the current position of the user is on the right side as viewed from the registration 101. If there is a relatively small cash register number, and if it is on the left, the cash register number is relatively large, the cash register 101 closer to the user is selected. Alternatively, for example, a priority order may be set for each cash register 101, and reservations may be assigned in order from the highest order.

  Thereafter, the control unit 301 instructs the reservation registration unit 309 to register the user in the entry of the cash register 101 selected above in the cash register management DB 302 shown in FIG. 5 (step S411). In other words, the reservation registration unit 309 that has received the request first calculates the processing time of the user with reference to the purchase history DB 306 shown in FIG.

  The processing time per user is from the time proportional to the number of items purchased by the user, such as the time required to read the product barcode, and from a certain amount of time regardless of the number of items, such as delivery of money or change. Composed. Therefore, it is assumed here that “processing time of a certain user = average number of purchased items of the user × 5 seconds + 30 seconds”. As described above, since the user ID of the user is “000000”, the processing time is 90 seconds (= 12 × 5 seconds + 30 seconds) from FIG.

  Next, the reservation registration unit 309 recalculates the processing time of the reservation destination cash register 101, for example, the cash register C101 here. Specifically, the processing time calculated above = 90 seconds is added to the current processing time = 110 seconds. Then, the cash register management DB 302 in FIG. 5 is updated as shown in FIG.

  Returning to the description of FIG. 4, the control unit 301 that has received a registration completion notification from the reservation registration unit 309 instructs the screen creation unit 308 to create a reservation completion notification screen to be transmitted to the user (step S412). ). Then, the transmission / reception unit 300 is instructed to transmit the created screen to the client 100 (step S413).

  FIG. 11 is an explanatory diagram showing an example of the display on the client 100 of the reservation completion notification screen. The example shown is a case where margarine is selected on the screen of FIG. 9, and the ID of the reservation destination cash register 101, the travel time and waiting time to the reservation destination (= processing time−travel time), and the selected product The shortest route from the sales floor to the reservation destination is shown.

  FIG. 12 is an explanatory diagram showing another example of the reservation completion notification screen. The example shown is when OK is selected on the screen of FIG. 9 (when the user does not select a product), the ID of the reservation destination cash register 101, the travel time or waiting time to the reservation destination, and the reservation destination. The shortest route to reach is shown. Note that the screen when there is a cash register 101 to be entered without waiting (step S404: Yes in FIG. 4) or there is no recommended product (step S406: No) is the same as in FIG.

  According to the embodiment described above, even if the user goes to the cash register immediately or reserves the cash register, if the user has to wait for somehow, the user can use the time to buy efficiently. You can go to buy forgotten products. And the store side can also have a customer purchase more products. In addition, the products recommended to the user are narrowed down from the products that the user has purchased in the past. For example, unlike the indiscriminate recommendation of sale items on the day, detailed sales promotions that meet the needs of individual users. Can be realized.

  In the embodiment described above, “a product that the user is likely to purchase in this shopping” (candidate product) is estimated from the past purchase history of the user. For example, if a product tag reading device is attached to the shopping cart, A candidate product may be a product that is related to the product currently in the basket. For example, if there is “Soba” in the basket, “Mentsuyu” is set as a candidate product. In this case, products already in the car can be excluded from candidate products and recommended products. Furthermore, since the number of purchased items of each reserved user can be known, the processing time of each cash register 101 can be calculated more accurately.

  Note that the processing time calculated in the above-described embodiment is only an approximate value based on the average number of items purchased by each user. Therefore, when looking at a certain range α, for example, in the narrowing down of products in step S605 in FIG. Instead of “movement time”, a product that satisfies “processing time + α ≧ movement time” or “processing time × (1 + α) ≧ movement time” may be selected. On the other hand, the same applies to a product that satisfies “processing time ≧ movement time + α” or “processing time ≧ movement time × (1 + α)” by looking at the width α of the movement time.

  In the above-described embodiment, only one recommended product can be selected. However, for example, margarine and shampoo may be selected on the screen of FIG. However, in this case, what is calculated in step S604 prior to this is the travel time when only individual products are purchased, so if you stop at both the margarine and shampoo counters, There is a possibility that the processing time of 101 is also exceeded (the settlement start time is delayed by an excess amount). Therefore, in this case, the assignment is made to an appropriate cash register 101 for the time being, and a later reservation is advanced and processed while the user does not reach the cash register 101.

  If this concept is promoted, it is possible to display a list of candidate products instead of recommended products on the screen of FIG. For example, in the above example, although “Register A101 is 240 seconds later and Register C101 is 110 seconds later,“ Dog Food ”, which takes 280 seconds when going to buy, has fallen from the recommended product even though it seems necessary for the user. By presenting this also to the user, the user himself decides whether to give priority to quick settlement (the above-described embodiment is in this position) or whether to give priority to shopping without omission even if it takes some time. Can be selected.

  In the above-described embodiment, it is assumed that the cash registers 101 of A to C are in one place. However, a plurality of cash registers 101 are scattered in various places in the store, and therefore, the movement from the current position to each cash register 101 is performed. Each time may be different. However, in this case, if a register 101 is searched in step S404 in FIG. 4 such that “the processing time of the corresponding register 101 ≦ the moving time to the corresponding register 101”, the crowded and distant register 101 is set as the reservation destination. Since it may be selected (as long as processing time ≦ travel time), it is necessary to consider that the register 101 whose travel time is a certain value or more is ignored.

The register reservation method described in the present embodiment can be realized by executing a program prepared in advance on a computer such as a personal computer or a workstation. This program is recorded on a computer-readable recording medium such as the hard disk 205, the flexible disk 207, the CD-ROM, the MO, and the DVD, and is executed by being read from the recording medium by the computer. This program may be possible to distribute over a network such as the Internet.

(Supplementary Note 1) In a cash register reservation method for assigning one of a plurality of cash registers to a user,
A first product selection step of selecting a product based on the purchase history of the user;
A position specifying step for specifying the position of each product selected in the first product selecting step;
A moving time calculating step for calculating a time required for the user to move to the cash register via each position specified in the position specifying step;
A second product selection step of selecting, from the products, a time calculated in the travel time calculation step that is equal to or less than a time required for the cash register to process another reserved user;
A product notification step of notifying the user of the product selected in the second product selection step;
The cash register reservation method characterized by including.

(Additional remark 2) Furthermore, it waits to notify the user of the waiting time at the cash register when moving to the cash register via the position of the merchandise selected by the user among the merchandise notified in the merchandise notification step The cashier reservation method according to the above supplementary note 1, further comprising a time notification step.

(Supplementary Note 3) In the first product selection process, selecting a product that the user has purchased a plurality of times and whose elapsed time from the last purchase date and time exceeds the average purchase cycle. 3. The cashier reservation method according to the above supplementary note 1 or supplementary note 2.

(Supplementary note 4) Any one of the supplementary notes 1 to 3, wherein the time required for the cashier to process another reserved user is calculated based on an average number of purchased items of the other user. The cashier reservation method according to one.

(Supplementary Note 5) In a cash register reservation program that assigns one of a plurality of cash registers to a user,
A first product selection step of selecting a product based on the purchase history of the user;
A position specifying step for specifying the position of each product selected in the first product selecting step;
A movement time calculating step for calculating a time required for the user to move to the cash register via each position specified in the position specifying step;
A second product selection step for selecting, from among the products, a time calculated in the travel time calculation step that is equal to or less than a time required for the cash register to process other reserved users;
A product notification step of notifying the user of the product selected in the second product selection step;
A cashier reservation program characterized by causing a computer to execute.

(Additional remark 6) Furthermore, when waiting for the said user to be notified of the waiting time in the said register | resistor when moving to the said cash register via the position of the goods selected by the said user among the goods notified in the said product notification step 6. The cash register reservation program according to appendix 5, wherein the time notification step is executed by a computer.

(Supplementary note 7) In the first product selection step, a product that the user has purchased a plurality of times and whose elapsed time from the last purchase date and time exceeds the average purchase cycle is selected. The cash register reservation program according to the above supplementary note 5 or supplementary note 6.

(Supplementary note 8) Any one of the supplementary notes 5 to 7, wherein the time required for the cash register to process another reserved user is calculated based on an average number of purchased items of the other user. The cash register reservation program described in one.

(Supplementary Note 9) In a cash register reservation apparatus that assigns one of a plurality of cash registers to a user,
First product selection means for selecting a product based on the purchase history of the user;
Position specifying means for specifying the position of each product selected by the first product selecting means;
Travel time calculating means for calculating the time required for the user to move to the cash register via each position specified by the position specifying means;
A second product selection unit that selects, from among the products, a time calculated by the travel time calculation unit that is equal to or less than a time required for the cashier to process another reserved user;
Product notification means for notifying the user of the product selected by the second product selection means;
A cash register reservation apparatus comprising:

(Additional remark 10) Furthermore, it waits to notify the user of the waiting time at the cash register when moving to the cash register via the position of the merchandise selected by the user among the merchandise notified by the merchandise notifying means. The cash register reservation apparatus according to appendix 9, further comprising time notification means.

(Additional remark 11) The said 1st goods selection means selects the goods which the user has purchased several times and the elapsed time from the last purchase date exceeds the average purchase cycle. 11. The cashier reservation apparatus according to the above supplementary note 9 or supplementary note 10.

(Supplementary note 12) Any one of the supplementary notes 9 to 11, wherein the time required for the cashier to process other reserved users is calculated based on the average number of purchased items of the other users. The cash register reservation apparatus according to one.

  As described above, the cash register reservation method, cash register reservation program, and cash register reservation apparatus according to the present invention are useful for stores that have introduced a cash register reservation system. This is suitable when it is difficult for the user to accurately determine whether or not the product can be visited.

It is explanatory drawing which shows the whole structure of a cash register reservation system including the cash register reservation apparatus (specifically cash register reservation server 102) concerning embodiment of this invention. 3 is an explanatory diagram showing a hardware configuration of a cash register reservation server 102. FIG. 3 is an explanatory diagram functionally showing a configuration of a cash register reservation server 102. FIG. 5 is a flowchart showing a procedure of cash register reservation processing in the cash register reservation server 102. It is explanatory drawing which shows the content of cash register management DB302 typically. It is a flowchart which shows the detailed procedure of the recommended product selection process in step S405 of FIG. It is explanatory drawing which shows the content of purchase history DB306 typically. It is explanatory drawing which shows the content of goods position DB307 typically. It is explanatory drawing which shows an example of the display of the goods selection screen in the client. It is explanatory drawing which shows typically the content of the cash register management DB302 after an update. It is explanatory drawing which shows an example of a display of the reservation completion notification screen (when goods are selected) in the client. It is explanatory drawing which shows an example of a display of the reservation completion notification screen (when there is no product selection) in the client.

Explanation of symbols

100 client 101 cash register 102 cash register reservation server 200 bus 201 CPU
202 ROM
203 RAM
204 HDD
205 HD
206 FDD
207 FD
208 Display 209 Network I / F
210 Keyboard 211 Mouse 300 Transmission / reception unit 301 Control unit 302 Cash register management DB
303 Travel time calculation unit 304 In-store map DB
305 Recommended Product Selection Unit 306 Purchase History DB
307 Product position DB
308 Screen creation part 309 Reservation registration part

Claims (3)

In the cash register reservation method in which the cash register reservation server assigns one cash register to a user from among a plurality of cash registers,
The cashier reservation server is
A current position acquisition step of acquiring the current position of the user by GPS;
A first product selection step of selecting a product based on the purchase history of the user;
A position specifying step for specifying a position of each product selected in the first product selection step with reference to a database having products and product positions associated with each other;
With reference to an in-store map database in which the distance between two points in the store is recorded, the allocation is performed via each position specified in the position specifying step from the current position of the user acquired in the current position acquiring step. A travel time calculating step for calculating the time taken to move to the cash register,
A second product selection step of selecting, from among the products, a product in which the time calculated in the travel time calculation step is less than or equal to the time taken for the assigned cash register to process other reserved users When,
The product selected in the second product selection step is notified to the user for selection, and the product selected by the user from the current location of the user with reference to the product location database and the in-store map database. Calculate the time taken to move to the assigned cash register via the location, the time taken to move and the time taken for the assigned cash register to process other reserved users And a product notification step of notifying the user by calculating a waiting time at the allocated cash register when moving to the allocated cash register via the position of the product selected by the user ;
The cash register reservation method characterized by performing . In the cash register reservation program in which the cash register reservation server assigns one of the cash registers to the user,
A current position acquisition step of acquiring the current position of the user by GPS;
A first product selection step of selecting a product based on the purchase history of the user;
A position specifying step for specifying a position of each product selected in the first product selection step with reference to a database having products and product positions associated with each other;
With reference to an in-store map database that records the distance between two points in the store, the assigned location is determined from the current location of the user acquired by the current location acquisition step via each location specified in the location specification step . A travel time calculating step for calculating the time taken to move to the cash register;
A second product selection step of selecting, from among the products, a product in which the time calculated in the travel time calculation step is less than or equal to the time taken for the assigned cash register to process other reserved users When,
The product selected in the second product selection step is notified to the user for selection, and the product selected by the user from the current location of the user with reference to the product location database and the in-store map database. Calculate the time taken to move to the assigned cash register via the location, the time taken to move and the time taken for the assigned cash register to process other reserved users And a product notification step of notifying the user by calculating a waiting time at the allocated cash register when moving to the allocated cash register via the position of the product selected by the user ;
Cash register reservation server . In a cash register reservation apparatus that assigns one cash register to a user among a plurality of cash registers,
Current position acquisition means for acquiring the current position of the user by GPS;
First product selection means for selecting a product based on the purchase history of the user;
A position specifying means for specifying the position of each product selected by the first product selection means with reference to a database having the product and the position of the product associated with each other;
With reference to an in-store map database in which the distance between two points in the store is recorded, from the current position of the user acquired by the current position acquisition means , through each position specified by the position specifying means from the current position of the user Moving time calculating means for calculating the time taken to move to the assigned cash register;
Second product selection means for selecting, from among the products, a time calculated by the travel time calculation means that is less than or equal to the time taken for the assigned cash register to process other reserved users. When,
The product selected by the second product selection means is notified to the user for selection, and the product selected by the user from the current location of the user with reference to the product location database and the in-store map database. Calculate the time taken to move to the assigned cash register via the location, the time taken to move and the time taken for the assigned cash register to process other reserved users Product notification means for calculating the waiting time at the allocated cash register and notifying the user when moving to the allocated cash register via the position of the product selected by the user ;
A cash register reservation apparatus comprising:

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