JP4398166B2 - Play system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a game system in which a plurality of game devices and a server system that manages the response performance of personnel are connected via a communication line.
[0002]
[Prior art]
2. Description of the Related Art Conventionally, for example, a technique for managing information such as the expiration date of a game program used in a terminal (game device), the difficulty level of a game, and the progress of a game in a management device (server system) is known. . In other words, each terminal performs data communication with the management device, thereby setting, updating, and changing the various information described above (see Patent Document 1).
[0003]
On the other hand, so-called Internet cafes are known in which a plurality of personal computers are installed to provide a comfortable internet surfing or internet game environment. This Internet cafe has attracted attention as a play facility with the rapid spread of the Internet in recent years.
[0004]
[Patent Document 1]
JP-A-11-203127
[0005]
[Problems to be solved by the invention]
By the way, when a player plays in a place where a plurality of game machines are installed, such as an amusement facility such as the Internet cafe described above, an employee (personnel) ) May respond. If an employee can grasp the player's usage status, etc., customer service and reception according to the player's characteristics can be expected. Furthermore, if the employee's response record can be managed in association with the player's usage status and game status, it can be used as a determination factor as to whether or not the employee has appropriately responded to the player.
[0006]
The present invention has been made in view of the above-described conventional circumstances, and an object thereof is to manage an employee's response to a player.
[0007]
[Means for Solving the Problems]
To solve the above problems 1st invention Is
A game system in which a plurality of game devices including a display screen unit and an input unit are connected to a server system that manages the response performance of personnel via a communication line,
Each of the above game devices
A personnel call button (for example, the call button 28 shown in FIG. 2);
Measuring means (for example, a measuring unit 140 shown in FIG. 13) for measuring a first time from when the personnel call button is operated until a predetermined personnel arrival instruction is input;
Transmission means (for example, the communication unit 180 shown in FIG. 13) for transmitting the measured first time to the server system;
With
The server system is
Storage means (for example, reception information 762 shown in FIG. 8) is provided for accumulating and storing the first time transmitted from the game device every time it is transmitted. Is a play system .
[0008]
this First According to the invention, in the server system, the first time from when the personnel call button measured by the game device is operated until the predetermined personnel arrival instruction is input is handled each time the game device transmits the response. Accumulated and stored as achievements.
[0009]
Second The invention of 1st invention In the game system of
The server system further includes an evaluation unit (for example, an evaluation management unit 720 shown in FIG. 8) that evaluates the time stored in the storage unit based on a given evaluation criterion. It is a play system .
[0010]
this Second According to the invention, the first time can be evaluated based on the predetermined evaluation criterion.
[0011]
Third The invention of First Or Second invention In the game system of
The measuring means further measures a second time from when the staff arrival instruction is input until a predetermined response content determination instruction is input,
The transmission means transmits the measured first time and second time to the server system,
The storage means associates the first time and the second time transmitted from the game device, and accumulates and stores each time it is transmitted. It is a play system .
[0012]
this Third According to the invention, in the server system, the second time from when the staff arrival instruction input measured by the game device is input until the predetermined response content determination instruction is input corresponds to the first time. In addition, every time it is transmitted from the game device, it can be accumulated and stored as a response record.
[0013]
4th The invention of Third invention In the game system of
Each of the amusement devices further includes a response content ID input means (for example, a reading unit 120 shown in FIG. 13) for inputting the response content ID, and the response content ID is input by the response content ID input means. Enter the decision instruction,
The transmission means further transmits the ID of the response content input by the response content ID input means,
The storage means stores the ID of the response content transmitted from the game device in association with the transmitted time. It is a play system .
[0014]
this 4th According to the invention, in the game device, by inputting the ID of the response content made in response to the operation of the staff call button, the ID of the response content is associated with the transmitted time in the server system. Can be remembered. Accordingly, it is possible to manage the contents of the response made in response to the operation of the personnel call button in association with the transmitted time.
[0015]
5th The invention of 4th invention In the game system of
Each of the game devices further includes ID reading means for reading the ID stored or printed on the portable medium when the portable medium having the ID stored or printed is approached or inserted.
The reception content ID input means determines whether or not the ID read by the ID reading means is an ID of the response content, and when it is determined that the ID is the response content ID, the reading is an input of the ID of the response content. Is a means to It is a play system .
[0016]
this 5th According to the invention, in the game device, the ID of the response content corresponding to the operation of the personnel call button is input by the ID of the response content stored or printed on the portable medium that is close to or inserted in the ID reading means. can do.
[0017]
6th The invention of First ~ 5th Either Invention In the game system of
Each of the game devices further includes a staff ID input means for inputting a staff ID, and the staff ID input means inputs the staff ID as the staff arrival instruction input.
The transmission means further transmits the ID of the personnel input by the personnel ID input means,
The storage means stores the ID of the personnel transmitted from the game device in association with the transmitted time. It is a play system .
[0018]
this 6th According to the invention, in the game device, by inputting the ID of the staff who responds according to the operation of the staff call button, the ID of the staff is stored in association with the transmitted time in the server system. Can do. Therefore, it is possible to manage personnel who respond to the operation of the personnel call button in association with the transmitted time.
[0019]
7th The invention of 6th invention In the game system of
Each of the game devices further includes ID reading means for reading the ID stored or printed on the portable medium when the portable medium having the ID stored or printed is approached or inserted.
The personnel ID input means is means for determining whether or not the ID read by the ID reading means is a personnel ID, and when determining that the ID is a personnel ID, the personnel ID input device inputs the personnel ID. , It is a play system .
[0020]
this 7th According to this invention, it is possible to input the ID of the person who responds according to the operation of the person call button by the ID of the person stored or printed on the portable medium that is close to or inserted in the ID reading means.
[0021]
8th The invention of 6th Or 7th invention In the game system of
The server system further includes a totaling unit (for example, the evaluation management unit 720 shown in FIG. 8) that counts each time stored in the storage unit for each person based on the ID of the person. Is a play system .
[0022]
this 8th According to this invention, in the server system, based on the personnel ID, the transmitted time can be totaled for each personnel.
[0023]
9th The invention of First ~ Any of the eighth invention In the game system of
Each of the above game devices further includes an evaluation input means for inputting an evaluation for the response of the personnel,
The transmission means further transmits an evaluation of the staff response input by the evaluation input means,
The storage means stores the evaluation of the response of the personnel transmitted from the game device in association with the transmitted time;
It is a play system .
[0024]
this 9th According to this invention, in the game device, the evaluation of the input response of the personnel can be transmitted to the server system, and the evaluation of the response of the personnel can be stored in the server system.
[0025]
10th The invention of 5th Or 7th invention In the game system of
Each of the game devices further includes authentication means for authenticating a player based on the ID read by the ID reading means,
The transmission means further transmits the ID of the player authenticated by the authentication means,
The storage means stores the ID of the player transmitted from the game device in association with the transmitted time.
It is a play system .
[0026]
this 10th According to the invention, in the game device, the player's ID read from the portable medium close to or inserted in the ID reading means is transmitted to the server system, and the player's ID is transmitted in the server system. It can be stored in association with time. Accordingly, it is possible to manage the ID of the player who has operated the personnel call button in association with the transmitted time.
[0027]
11th The invention of 5th Or 7th invention In the game system of
The server system further includes management means (for example, player information 562 shown in FIG. 4) for managing the player ID and the usage status of each player.
Each of the game devices further includes authentication means for authenticating a player by performing predetermined communication with the server system based on the ID read by the ID reading means,
When the time is transmitted from the game device, the storage means refers to the management content of the management means, identifies the ID of the player who is playing with the game device, and determines the ID of the player. Storing it in association with the transmitted time;
It is a play system .
[0028]
this 11th According to the invention, in the server system, the management unit manages the player ID and the usage status of each player, and authenticates the player who operates the game device, so that the time is transmitted from the game device. The ID of the player who has operated the personnel call button can be identified by referring to the management contents of the management means, and the identified player ID is stored in association with the transmitted time. be able to.
[0029]
12th The invention of
A game system in which a plurality of game devices including a display screen unit and an input unit are connected to a server system that manages the response performance of personnel via a communication line,
The server system includes a management means for managing a player's usage status,
Each of the above game devices
An authentication means for authenticating a player;
Receiving means (for example, the communication unit 180 shown in FIG. 13) for receiving the use status of the player authenticated by the authentication means from the server system;
Effect lamps (for example, level lamp R3, sub status lamp R7, main status lamp R5 shown in FIG. 2) provided around the display screen section;
A personnel lamp (for example, a cluster lamp R1 shown in FIG. 2) provided in the housing surface;
Effect lamp control means (for example, lamp light emitting device 240 shown in FIG. 22) for controlling the light emission of the effect lamp based on the game situation of the player;
Lamp control means for personnel (for example, lamp light emitting device 240 shown in FIG. 22) for controlling the light emission of the lamp for personnel based on the usage status received by the receiving means;
With Is a play system .
[0030]
this 12th According to this invention, in the game device connected to the server system that manages the response performance of the staff, the game situation of the player can be produced by the production lamp provided around the display screen unit. Therefore, the player can appeal the game situation to the player who operates the other game apparatus, and can determine the game situation of the player who operates the other game apparatus. Further, in the game device, the use status of the player managed by the server system can be notified by the personnel lamp.
[0031]
13th The invention of 12th invention In the game system of
Each of the above game devices
An evaluation input means for inputting an evaluation of the response of the personnel;
Evaluation transmission means for transmitting an evaluation of the response of the personnel input by the evaluation input means to the server system;
Further comprising
The server system is
An evaluation storage means is further provided for storing an evaluation of the response of the personnel transmitted from the game device. Is a play system .
[0032]
this 13th According to the present invention, in the game device, the evaluation of the input response of the personnel can be transmitted to the server system, and in the server system, the evaluation of the response of the personnel can be stored in association with the transmitted time. . Therefore, it is possible to manage the evaluation of the response of the personnel input by the player who operates the game device in association with the transmitted time.
[0033]
14th The invention of First ~ 9th Either Invention In the game system of
The server system further comprises management means for managing the use situation of the player,
Each of the above game devices
An authentication means for authenticating a player;
Receiving means for receiving the use status of the player authenticated by the authentication means from the server system;
An effect lamp provided around the display screen part,
A lamp for personnel provided in the housing surface;
Effect lamp control means for controlling the light emission of the effect lamp based on the game situation of the player;
A lamp control means for personnel that controls the light emission of the lamp for personnel based on the use situation received by the receiving means;
Further comprising It is a play system .
[0034]
this 14th According to the invention, in the game device, the game situation of the player can be produced by the production lamp provided around the display screen unit. Therefore, the player can appeal the game situation to the player who operates the other game apparatus, and can determine the game situation of the player who operates the other game apparatus. Further, in the game device, the use status of the player managed by the server system can be notified by the personnel lamp.
[0035]
15th The invention of 14th invention In the game system of
The transmission means further transmits the ID of the player authenticated by the authentication means,
The storage means stores the ID of the player transmitted from the game device in association with the transmitted time.
It is a play system .
[0036]
this 15th According to the invention, in the game device, the player's ID read from the portable medium close to or inserted in the ID reading means is transmitted to the server system, and the player's ID is transmitted in the server system. It can be stored in association with time. Accordingly, it is possible to manage the ID of the player who has operated the personnel call button in association with the transmitted time.
[0037]
16th The invention of 14th invention In the game system of
When the time is transmitted from the game device, the storage means refers to the management content of the management means, identifies the ID of the player who is playing with the game device, and determines the ID of the player. Storing it in association with the transmitted time; It is a play system .
[0038]
this 16th According to the invention, in the server system, when the time is transmitted from the game device, it is possible to identify the ID of the player who operated the personnel call button by referring to the management content by the management means, The identified player ID can be stored in association with the transmitted time.
[0039]
17th The invention of 14th ~ 16th Either Invention In the game system of
The transmission means further transmits information on the game situation of the player when the personnel call button is operated,
The storage means stores the information of the game situation transmitted from the game device in association with the transmitted time;
It is a play system .
[0040]
this 17th According to the invention, in the game device, the game situation of the player when the personnel call button is operated is transmitted to the server system, and the game situation of the player is associated with the transmitted time in the server system. Can be remembered. Therefore, it is possible to manage the player ID when operating the personnel call button in association with the transmitted time.
[0041]
18th The invention of 14th ~ Any of the seventeenth inventions In the game system of
The usage status includes at least the accumulated play time equivalent information of the player,
The staff lamp control means causes the staff lamp to emit light with different lighting effects according to at least the length of the accumulated play time represented by the accumulated play time equivalent information among the usage status received by the receiving means. It is a play system .
[0042]
this 18th According to the invention, the player's accumulated play time can be reduced by causing the personnel lamp included in the game device to emit light with a lighting effect according to the length of the accumulated play time represented by the player's accumulated play time equivalent information. The lamp can be displayed.
[0043]
19th The invention of 14th ~ Any of the eighteenth inventions In the game system of
As a result of authentication by the authentication means, when the player is authenticated for the first time, the first light emission control means for controlling the light emission of the effect lamp and / or the staff lamp to a predetermined first light emission effect (for example, FIG. The lamp light emitting device 240) shown in FIG. Is a play system .
[0044]
this 19th According to the invention, the player operating the game device is the player who has been authenticated for the first time by causing the play lamp and / or the personnel lamp included in the game device to emit light in the predetermined initial light emission effect. The lamp can be displayed.
[0045]
20th The invention of 14th ~ Any of the nineteenth inventions In the game system of
The personnel lamp is arranged in a lower part in the casing surface of the game device. It is a play system .
[0046]
this 20th According to the invention, the player's play situation is notified to the player at a position that is difficult to see from the player who operates the game device because the lamp for the worker arranged in the lower part in the casing surface of the game device emits light. can do.
[0047]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, a game device to which the present invention is applied will be described in detail with reference to the drawings.
[0048]
FIG. 1 shows an example in an amusement facility store where a game apparatus 10 to which the present invention is applied is installed. As shown in the figure, a plurality of game apparatuses 10 are arranged and installed in the store, and a player operates the game apparatus 10 to enjoy surfing the Internet and network games. Hereinafter, a case where a game called a network game in which a plurality of players (players) enjoy the same game space at the same time in the game apparatus 10 will be described as an example.
[0049]
In FIG. 2, an example of the external view of the game apparatus 10 is shown. As shown in FIG. 1, the game apparatus 10 includes a base 12, a chair 14 and an operation table 16 installed on the base 12. A cluster lamp R <b> 1 as a staff lamp is disposed on the upper surface of the base 12 and below the chair 14. As will be described in detail later, the characteristics of the player who operates the game apparatus 10 are displayed in a lamp by the light emission and blinking of the cluster lamp R1.
[0050]
The chair 14 and the operation table 16 installed on the base 12 are installed so as to face each other. The operation table 16 includes a table unit 16a on which a keyboard 18 and a mouse 20 are arranged, and a display 22 in the front center. Display panel 16b.
[0051]
Speakers 24 and 24 for outputting game sounds and the like are disposed on both upper sides of the front surface of the display panel 16b. A card reader 26 is disposed at the lower left side of the display panel 16b, and a call button 28 serving as a personnel call button is disposed above the card reader 26. The player can call an employee (person) of the amusement facility by pressing the call button 28. The response to the player call is performed, for example, in the order in which the call buttons 28 are pressed.
[0052]
Furthermore, a level lamp R3, a sub status lamp R7, and a predetermined position on the display board 16b (position higher than the operation table 16 and around the display 22) are also easily viewed by players operating other game apparatuses 10. A main status lamp R5 (hereinafter, the level lamp R3, the sub status lamp R7, and the main status lamp R5 are collectively referred to as an “effect lamp”) is provided. Specifically, a level lamp R3 is disposed on the right side surface facing the front of the display panel 16b. This level lamp R3 can be displayed in four levels by level 1 lamp R3-1 to level 4 lamp R3-4.
[0053]
A main status lamp R5 is disposed on the upper surface of the display panel 16b with its longitudinal direction being transverse, and sub status lamps R7 and R7 are disposed on both the left and right sides of the main status lamp R5. As will be described in detail later, these effect lamps display the game level of the player who operates the game apparatus 10, the progress of the game, the state of the game apparatus 10, and the like. The level lamp R3, the sub status lamp R7, the main status lamp R5, and the cluster lamp R1 described above are collectively referred to as “lamp” as appropriate.
[0054]
Therefore, for the player who operates the game device 10 or the player who operates another game device 10, the effect lamp can be easily visually recognized. On the other hand, the cluster lamp R <b> 1 is disposed at a position where it is difficult to visually recognize the cluster lamp R <b> 1, and is installed on the back of the chair 14 that cannot be visually recognized by a player who operates the game apparatus 10. The reason why the cluster lamp R1 is disposed at a position that does not visually disturb the player is that the cluster lamp R1 is a lamp for employees.
[0055]
That is, as will be described later, the player's game level, game progress status, characteristics, questions, or the status of the game apparatus 10 are represented by the lamp emission color and blinking pattern, but the call button 28 is pressed. In such a case, the employee rushes to the game device 10 and responds. In addition, a player who enjoys a network game or the like may need a calm and quick response. For this purpose, it takes time to listen to all the situations from the player, and the method of responding varies depending on the player's familiarity with the amusement facility (beginner or advanced). Therefore, if the call button 28 is pressed and the employee rushes, it is convenient for the employee if some information can be given to the employee. At that time, since the lamp on the desk is an effect lamp, information useful for employees is not always displayed. Therefore, the cluster lamp R1 plays a role of reference information at the time of reception.
[0056]
In addition, a game control board 30 and a lamp light emission control board 32 which are connected to each other by an internal bus (not shown) are built in the operation console 16. The game control board 30 is mounted with a CPU, an image generation IC for generating game images, a sound generation IC for generating game sounds, a memory for storing programs and data for executing various processes, and the like. The lamp emission control board 32 is mounted with a CPU, a memory for storing a program and data for controlling the emission of the lamp, and the like, and controls the emission of the lamp.
[0057]
A card in which a player ID for identifying the player is stored is handed to a player who has entered the amusement facility. As shown in FIG. 2, when the card C1 is inserted into the card reader 26, the game execution environment in the game apparatus 10 is set based on the player ID read by the card reader 26, and the game is started. . Note that the player ID may be acquired by, for example, a player operation input.
[0058]
Then, the player operates the keyboard 18 and the mouse 20 in accordance with the game story development while watching the display 22 to move the player character that is the operation target character of the game device 10, and operates other game devices 10. Enjoy playing against. At this time, the player can also play a battle with a player who operates another game device 10.
[0059]
In the present embodiment, the employee who rushes to the game device 10 in response to the pressing operation of the call button 28 by the player and stores the employee ID for identifying the employee in the card reader 26. After inserting a new card, respond to the player's call. Then, after the reception, the employee inserts a reception report card corresponding to the content of the reception into the card reader 26. In response to the operation of inserting the response report card, the time from the pressing operation timing of the call button 28 to the arrival of the employee as the first time (hereinafter referred to as “arrival elapsed time”), or the second time. The time required for the response (hereinafter referred to as “response time”) is measured, and the employee is determined based on the measured elapsed time of arrival, response time, response content, or the number of responses per day. Evaluations are calculated and managed.
[0060]
Next, the overall configuration of the game system in the amusement facility described above will be described. FIG. 3 is a diagram showing a schematic configuration of the game system 1. As shown in the figure, the game system 1 includes a server system 5 having a game server 50 and an employee management server 70, and a plurality of game devices 10. Each game device 10 is connected to the game server 50 and the employee management server 70 using a network such as a LAN or WAN via a communication line such as a wireless communication line, a dedicated line, a twisted pair cable, and an optical communication cable. Is done.
[0061]
The game server 50 executes a game process based on the information received from each game device 10 and transmits the processing result to the corresponding game device 10. In this game server 50, the game device number of the game device 10 connected to the game server 50 at the time point and the player ID of the player who operates the game device 10 are managed in association with each other. The game device 10 generates and displays a game image based on the information received from the game server 50.
[0062]
In addition, the game apparatus 10 transmits employee reception data representing the response to the pressing operation of the call button 28 by the player to the employee management server 70. The employee management server 70 manages employee reception data received from the game apparatus 10 for each employee and calculates an evaluation of the employee.
[0063]
First, the functional configuration of the game server 50 will be described. FIG. 4 is a diagram illustrating an example of main functional blocks of the game server 50. As shown in the figure, the game server 50 includes a processing unit 52, a communication unit 54, a storage unit 56, a display unit (not shown), and an input unit (not shown).
[0064]
The processing unit 52 controls the game server 50 as a whole based on programs and data stored in the storage unit 56 or data transmitted from the game device 10 connected to the game server 50. Various processes such as an instruction to the function unit and a process for realizing a game are performed. The function of the processing unit 52 is realized by hardware such as various processors (CPU, DSP, etc.), ASIC (gate array, etc.), and a given program.
[0065]
The processing unit 52 includes a game progress management unit 520 as a main functional unit. The game progress management unit 520 appears in the game progress process, such as game story development, based on the position information of the player character transmitted from the game apparatus 10, the game progress management program 560 read from the storage unit 56, and the like. Various game processes such as a process for calculating the position and orientation of the character, the speed of movement, the traveling direction, and the like, and a process for setting the position and line-of-sight direction of the virtual camera in the game space are executed.
[0066]
In the game progress management unit 520, in particular, a function unit that executes player information management processing according to the player information management program 560a is a player information management unit 520a, and a function unit that executes battle control processing according to a battle control program 560b is a battle control unit 520b. Will be described below.
[0067]
The player information management unit 520a accesses the game server 50 and plays the game (more precisely, the game device 50 is accessed by the game device 10; The player data is described as “player” as appropriate.) Is stored in the player information 562 and managed.
[0068]
FIG. 5 shows an example of the player information 562. As shown in the figure, the player information 562 is a collection of a plurality of player data 562a (562a-1, 562a-2, 562a-3,...), And each player data 562a includes a player data 562a. In association with the player ID for identifying the player, information such as player character data, level data and characteristic data of the player, and a first-time user flag are stored. The player information management unit 520a updates the player data 562a of the corresponding player as needed according to the progress of the game, and transmits it to the game apparatus 10. Further, when a player data update instruction to be described later is input from the game apparatus 10, the player data 562a is updated according to the update instruction. Details of the player data 562a will be described later.
[0069]
The player information 562 has the role of the original player data 260e (see FIG. 13) stored in each game device 10, and is downloaded to the game device 10 corresponding to the start of the player's game, Uploaded when finished. More specifically, when a player ID, which will be described later, is received from the game device 10, the player information management unit 520 a reads the corresponding player data 562 a from the player information 562 and transmits it to the corresponding game device 10. When the player data is received from the game apparatus 10, the player information management unit 520a updates the corresponding player data 562a based on the player ID of the player data.
[0070]
If the player data associated with the player ID received from the game apparatus 10 is not stored in the player information 562, that is, the player of the game apparatus 10 connected to the game server 50 joins the game for the first time. In this case, the player information management unit 520a creates player data in association with the received player ID, stores it in the player information 562, and transmits it to the corresponding game apparatus 10. At this time, the game level (level data) is initialized as “beginner” and “ON” is set in the initial user flag.
[0071]
In addition, the player information management unit 520a measures the accumulated play time as the accumulated play time equivalent information of the player accessing the game server 50, and stores it in the play time information 564 for management.
[0072]
FIG. 6 shows an example of the play time information 564. As shown in the figure, the play time information 564 holds the accumulated play time at that time point in association with the player IDs of all players who have accessed the game server 50. The player information management unit 520a measures the play time of the player who is accessing the game server 50 at the time, updates the corresponding accumulated play time, and sets the accumulated play time to a predetermined time interval (for example, 1 hour). ) To the corresponding game device 10.
[0073]
The battle control unit 520b controls the battle between players who operate the game apparatus 10 connected to the game server 50, updates the battle table 566, and manages the battle situation in the game system 1.
[0074]
FIG. 7 shows an example of the battle table 566. As shown in the figure, the battle table 566 stores battle data 566a, 566b,... In which battle combinations and battle situations are associated with each other. For example, the battle data 566a shown in FIG. 5 is that the player with the player ID “ID_P013” and the player with the player ID “ID_P017” are fighting, and the battle status is “dominant” for the player with the player ID “ID_P013”. It shows that there is.
[0075]
The battle control unit 520b updates the battle table 566 as needed according to the battle status of the players in the battle, and stores player battle data (match data 260h shown in FIG. 18) storing the battle status for each player in the battle. ) And distributed to the corresponding game devices 10 respectively. Specifically, the battle control unit 520b determines the superiority or inferiority of the player in the battle based on, for example, the difference in the life of the player character or the difference in the attack power that is updated according to the progress of the game. Update.
[0076]
The communication unit 54 exchanges information with the outside (mainly, the game apparatus 10 connected to the game server 50) via a communication line. The processing unit 52 performs calculation / processing based on information received from the outside via the communication unit 54 and the communication line, and sends the calculation / processing result to the game apparatus 10 via the communication unit 54 and the communication line. Send.
[0077]
The storage unit 56 stores various processing programs and data, and in particular, a game progress management program 560 including a player information management program 560a and a battle control program 560b, player information 562, play time information 564, and a battle table 566. And are stored.
[0078]
Next, the functional configuration of the employee management server 70 will be described. FIG. 8 is a diagram illustrating an example of main functional blocks of the employee management server 70. As shown in the figure, the employee management server 70 includes a processing unit 72, a communication unit 74, a storage unit 76, an input unit (not shown), and a display unit (not shown). .
[0079]
The processing unit 72 controls the entire employee management server 70 based on programs and data stored in the storage unit 76 or data transmitted from the game device 10 connected to the employee management server 70. Various processes such as an instruction to each functional unit in the management server 70 are performed. The function of the processing unit 72 is realized by hardware such as various processors (CPU, DSP, etc.), ASIC (gate array, etc.), and a given program.
[0080]
In this processing unit 72, in particular, a functional unit that executes evaluation management processing in accordance with the evaluation management program 760 is called an evaluation management unit 720, and will be described below. FIG. 9 shows an operation flow of the evaluation management unit 720 related to the execution of the evaluation management process. As shown in the figure, when receiving the employee reception data from the game device 10 (step S100), the evaluation management unit 720 stores the received employee reception data in the reception information 762 and updates it (step S100). S102).
[0081]
FIG. 10 is a diagram illustrating an example of the reception information 762. As shown in the figure, the reception information 762 is a collection of reception data 762a (762a-1, 762a-2,...) For each employee, and each reception data 762a includes the employee information. Corresponding employee data is stored in association with the employee ID for identification.
[0082]
In this reception data, a game device number, a target player ID, an elapsed time of arrival, a response content, a response time, a response date, a light emitting item, other card types, and a questionnaire result are associated with each other. It is a data table. The evaluation management unit 720 stores and updates the employee reception data received from the game device 10 in the corresponding employee reception data 762a based on the employee ID. The response data will be described in detail when the employee response data (see FIG. 19) is described.
[0083]
Returning to FIG. 9, the evaluation management unit 720 updates the reception result information 764 based on the updated reception data 762a (step S104). FIG. 11 is a diagram illustrating an example of the response result information 764. As shown in the figure, as response result information 764, response result data 764a per day (764a-1, 764a-2,...) Is accumulated and response result data 764a per day is accumulated. Response result data 764b is stored.
[0084]
The response result data 764a stores the number of responses, the average arrival elapsed time per response, the average response time per response, and the evaluation of each item in association with each employee ID. The The evaluation management unit 720 refers to the evaluation threshold value table 766, and calculates and stores and manages the evaluation item value of the employee and the evaluation of each evaluation item for each day based on the response data 762a. The comprehensive response result data 764b is also a data mechanism similar to the response result data 764a (specifically, the number of response days is the average number of response times per day), and the response result data 764a is accumulated. The total evaluation of employees is calculated for each evaluation item and stored and managed.
[0085]
FIG. 12 shows an example of the evaluation threshold value table 766. As shown in the figure, the evaluation threshold value table 766 performs three-level evaluation of “A” to “C” for each evaluation item of the average number of daily responses, average arrival elapsed time, and average response time. Each evaluation threshold is stored. The evaluation management unit 720 calculates the average value of each evaluation item for each employee based on the response data 762a. Furthermore, the evaluation management unit 720 determines the evaluation of the average value calculated according to the threshold value of the evaluation threshold value table 766, and updates the response result information 764.
[0086]
The communication unit 74 exchanges information with the outside (mainly, the game apparatus 10 connected to the employee management server 70) via a communication line. The processing unit 72 performs calculation / processing based on information received from the outside via the communication unit 74 and the communication line.
[0087]
The storage unit 76 stores various processing programs and data. In particular, an evaluation management program 760, reception information 762, reception result information 764, and an evaluation threshold table 766 are stored.
[0088]
Next, the functional configuration of the game apparatus 10 will be described. FIG. 13 shows an example of a functional block diagram of the game apparatus 10. As shown in the figure, the game apparatus 10 includes an input unit 100, a reading unit 120, a measuring unit 140, a processing unit 160, a communication unit 180, a display unit 200, a sound output unit 220, and a storage unit. 260 and a lamp light emitting device 240.
[0089]
The input unit 100 corresponds to the keyboard 18, mouse 20, and call button 28 shown in FIG. 2, and the player who operates the game apparatus 10 performs various operations related to the game such as moving operation of the player character, and employees of the amusement facility. This is for inputting a call operation. When a player character movement operation is input from the input unit 100, the processing unit 160 calculates position information of the player character in the game space, and the calculation result is transmitted to the game server 50 via the communication unit 180 and the communication line. Sent. Further, when an employee calling operation is input from the input unit 100, for example, a game of the game apparatus 10 in which the calling operation is input on a display panel or the like installed for the employee in the store of the amusement facility. The device number is notified.
[0090]
The reading unit 120 corresponds to the card reader 26 illustrated in FIG. 2, reads ID information stored in a card as a portable medium, and outputs the ID information to the processing unit 180. The reading unit 120 may read a magnetic card in which ID information is stored, or read ID information from an IC card in which ID information is stored in contact or non-contact with the IC card. Also good. In addition, the reading unit 120 is realized by a barcode reader that reads ID information indicated by a barcode by optically reading a barcode designed according to a predetermined standard and decoding the barcode according to the standard. Also good. That is, storage of ID information by the card is realized in this case by printing a barcode (ID information) on the card.
[0091]
Here, the card type read by the reading unit 120 will be described. FIG. 14 shows an example of the card type list table 260 i stored in the storage unit 260. As shown in the figure, the card type list table 260i stores a list of card types and additional information stored in each card. The card types are roughly classified into player cards and employee cards. For example, as shown in the record L10, the player ID is stored as additional information in the card in which the card type “player authentication” corresponding to the player card is stored, and in the employee card as shown in the record L12. The corresponding card type “employee authentication” stores an employee ID as additional information.
[0092]
Further, for example, in the response report cards shown in the records L13 to L15, various response report card types such as “reset response report”, “how to play response report”, and “operation method response report” are stored. The card type “questionnaire activation” for activating the questionnaire screen is stored in the other card shown in Fig. 4. As the other card, for example, as shown in the record L17, the life of the player character is "10". Cards for storing card types for starting various services such as “life + 10 service” to be added are prepared.The card types for starting various services include parameter values such as the life of a player character. For example, the player is given a predetermined free play time. It may be a card.
[0093]
The processing unit 160 controls the game device 10 as a whole based on programs and data stored in the storage unit 260 or information transmitted from the game server 50 connected via a communication line. Various processes such as an instruction to the function unit, image processing, and sound processing are performed. Further, the processing unit 160 outputs a normal state notification signal to the lamp light emitting device 240 at predetermined time intervals. The function of the processing unit 160 is realized by hardware such as various processors (CPU, DSP, etc.), ASIC (gate array, etc.), and a given program.
[0094]
The processing unit 160 includes, as main functional units, a game calculation unit 160a that performs a game space setting process according to the game program 260a, an image generation unit 160b that generates a game image in the game space, a player data update unit 160c, A light emission item monitoring unit 160d and a response monitoring unit 160e are included.
[0095]
Based on the information transmitted from the game server 50, the image generation unit 160b arranges various objects such as the viewpoint of the virtual camera, the line-of-sight direction, or the character in the game space set by the game calculation unit 160a. An image based on the viewpoint is generated, and the generated image data is output to the display unit 200.
[0096]
The player data update unit 160c executes player data update processing according to the player data update program 260b. Specifically, when the player ID associated with the card type “player authentication” is input from the reading unit 120 to the player data update unit 160c, the player data update unit 160c receives the player ID via the communication unit 180 and the communication line. Transferred to the server 50, the player who operates the game apparatus 10 is authenticated. Then, the processing unit 160 stores the player data received from the game server 50 in the player data 260e, and updates it as needed based on information transmitted from the game server 50 or the like.
[0097]
Although not shown, the player data 260e has the same data structure as the player data 562a described with reference to FIG. 5, and includes character data, level data, characteristic data, and an initial user flag. The player data 260e is communicated between the game server 50 and the game apparatus 10, and the corresponding player data is appropriately downloaded from the player information 562 of the game server 50 based on the player ID. The player data 562a of the corresponding player stored in the 50 player information 562 and the player data 260e are synchronized with each other.
[0098]
In the character data, for example, various information such as the name of the player character and parameter values are stored. The parameter value is an ability value defined for the player character, such as a level or attack power.
[0099]
The level data stores the game level of the player. Specifically, according to the progress of the game of the player, the parameter value of the player character, etc., for example, a four-stage game of “beginner”, “intermediate”, “advanced”, and “super-advanced” The level is set.
[0100]
The characteristic data stores information indicating the player's characteristics such as the player's competitive tendency and the usage status of the game apparatus 10 by the player.
[0101]
FIG. 15 shows an example of characteristic data. As shown in the figure, the characteristic data is associated with the characteristic item, a determination condition for determining whether or not the characteristic item is applicable, the characteristic data of the player at the time point, and a determination result flag. And are stored.
[0102]
The player data update unit 160c updates the player characteristic data at that time as needed. Specifically, the player data updating unit 160c initializes the player's characteristic data at the time corresponding to the characteristic items “offensive”, “defense”, and “good at shooting”, for example, every 3 minutes. At the same time, when the accumulated play time data is received from the game server 50, the player characteristic data at the time corresponding to the characteristic item “royal customer (usage frequency)” is updated based on the accumulated time data. Then, the player data update unit 160c updates the determination result flag to “ON” when the update result satisfies the determination condition.
[0103]
For example, as shown in the record L20, the player data update unit 160c updates and holds the player character's accumulated still time and accumulated number of shots as the player's characteristic data at that time corresponding to the characteristic item “offensive”. When it is determined that the stationary time is 1 minute or less and the firing count is 90 times or more, the player is determined to be “offensive” and the determination result flag is updated to “ON”.
[0104]
In addition, as shown in the record L22, the player data update unit 160c uses the accumulated play time data received from the game server 50 as the player characteristic data corresponding to the characteristic item “royal customer (usage frequency)”. When the accumulated play time is determined to be 90 hours or more, the player is determined to be “royal customer (usage frequency)” and the determination result flag is updated to “ON”. It should be noted that whether or not the item corresponds to the characteristic item “royal customer (usage frequency)” is determined according to the accumulated play time. For example, the last used date is held in the player information 562, and the previous game It may be determined whether it corresponds to “royal customer (usage frequency)” in consideration of the number of days elapsed since the game was accessed by accessing the server 50.
[0105]
The luminescent item monitoring unit 160d executes the luminescent item monitoring process according to the luminescent item monitoring program 260c. Specifically, the light emission item monitoring unit 160d creates the light emission instruction data 260g as needed with reference to the light emission item list table 260f and outputs it to the lamp light emitting device 240.
[0106]
FIG. 16 shows an example of the light emission item list table 260f. As shown in the figure, the light emission item list table 260f stores the light emission lamp corresponding to the light emission item and the pattern number of the light emission pattern in association with the light emission item of each lamp.
[0107]
Specifically, the player data update unit 160c updates the player data 260e according to the progress of the game or based on various information received from the game server 50, and there is a corresponding light emission item. In addition, the light emission item monitoring unit 160d reads the corresponding light emission lamp and pattern number, and creates the light emission instruction data 260g.
[0108]
FIG. 17 shows an example of the light emission instruction data 260g created by the light emission item monitoring unit 160d when the game apparatus 10 accesses the game server 50 to log in and receives the player data 260e. As shown in the figure, the light emission instruction data 260g is a data table in which light emitting lamps are associated with pattern numbers. In the light emission instruction data 260g shown in the figure, the level data of the player data 260e is “beginner”, and among the characteristic data, the determination result flag of the characteristic item “royal customer (usage frequency)” is set to “ON”. Is the light emission instruction data 260g in the case where the light emission is performed, the light emission lamp “level 1 lamp” corresponding to the light emission item “beginner” and the light emission pattern “P1”, and the light emission lamp “sub” corresponding to the light emission item “login” shown in FIG. The status lamp and the light emission pattern “P30”, and the light emission lamp “main status lamp” and the light emission pattern “P40” corresponding to the light emission item “royal customer (usage frequency)” are stored in association with each other.
[0109]
In addition to the above, the light emission item list table 260f stores light emission lamps and pattern numbers associated with various light emission items, and the light emission item monitoring unit 160d stores the game of the player who operates the game apparatus 10. The light emission lamp and the pattern number corresponding to the corresponding light emission item are read out according to the progress status, the usage state of the game device 10 by the player, and the light emission instruction data 260g is created as needed.
[0110]
For example, when “ON” is set in the first user flag of the player data 260e, the light emission item monitoring unit 160d displays the light emission lamp “sub status” corresponding to the light emission item “first user” shown in the record L30 of FIG. "Lamp" and pattern number "P33" are read out to generate light emission instruction data 260g.
[0111]
Further, when the determination result flag stored in the level data or the characteristic data stored in the player data 260e is updated during the progress of the game, the light emitting item monitoring unit 160d displays the light emitting lamp and the light emitting lamp corresponding to the corresponding light emitting item. The light emission pattern is read to generate light emission instruction data 260g.
[0112]
For example, when the level data is updated by the player data updating unit 160c and the game level of the player is updated from “beginner” to “intermediate”, the light emission item “intermediate” shown in the record L32 in FIG. The corresponding light emission lamp “level 1 lamp” and light emission pattern “P1”, and light emission lamp “level 2 lamp” and light emission pattern “P3” are read out, and light emission instruction data 260g is created.
[0113]
In addition, the determination result flag corresponding to the characteristic item “royal customer (usage frequency)” of the characteristic data is set to “ON” by the player data updating unit 160c based on the accumulated play time data received from the game server 50. In this case, the light emission item monitoring unit 160d reads the light emission lamp “cluster lamp” and the pattern number “P42” corresponding to the light emission item “royal customer (usage frequency)” shown in the record L34 in FIG. To do.
[0114]
In addition, the luminescent item monitoring unit 160d updates the battle data 260h based on the player battle data received from the game server 50, and reads out the luminescent lamp and the luminescent pattern corresponding to the corresponding luminescent item to obtain the luminescent instruction data 260g. create.
[0115]
FIG. 18 shows an example of the battle data 260h. In the battle data 260h shown in the figure, the battle status “dominance” is stored. In this case, the light emission item monitoring unit 160d reads the light emission lamp “sub status lamp” and the pattern number “P10” corresponding to the light emission item “dominant” shown in the record L36 shown in FIG. 16, and creates the light emission instruction data 260g.
[0116]
The response monitoring unit 160e executes response monitoring processing according to the response monitoring program 260d. Specifically, the reception monitoring unit 160e monitors the pressing operation of the call button 28, measures the elapsed time of arrival from the pressing operation timing of the call button 28, and measures the response time. Then, the reception monitoring unit 160e creates employee reception data 260j at the end of the reception and transmits it to the employee management server 70.
[0117]
FIG. 19 shows an example of employee reception data 260j. As shown in the figure, in the employee reception data 260j, the game apparatus number of the game apparatus 10, the player ID of the player who is the reception object (the player who operates the game apparatus 10), and the employee who responded Employee ID, elapsed time of arrival, response details, response time, response date, date of the day, lighting items of each lamp that emits light at the time of the response, other card types, and questionnaire results Are stored in association with each other.
[0118]
The reception monitoring unit 160e stores the data described below in the employee reception data 260j. That is, the employee ID associated with the card type “employee authentication” read by the reading unit 120 is stored in the employee ID. In the arrival elapsed time, the elapsed time from when the call button 28 is pressed until the reading unit 120 reads the employee ID is stored. In the response contents, the card type of the response report card read by the reading unit 120 is stored. The response time stores the elapsed time from when the reading unit 120 reads the employee ID until the card type of the response report card is read. In the light emission item, the light emission item of the lamp that emits light or blinks at the time of response is read from the light emission instruction data 260g and stored. In the other card type, when the reading unit 120 reads the card type of the other card during reception, the read card type is stored. In the questionnaire result, when the reading unit 120 reads out the card type “questionnaire activation” during the response, the questionnaire result for the employee's response input by the player from the questionnaire screen is stored.
[0119]
FIG. 20 shows an operation flow of the response monitoring unit 160e related to the execution of the response monitoring process. As shown in the figure, the response monitoring unit 160e monitors the pressing operation of the call button 28, and when a pressing signal of the call button 28 is input from the input unit 100 (step S200: YES), the measurement unit at that time point The time which 140 is measuring is acquired (step S202). Subsequently, when the employee ID associated with the card type “employee authentication” is input from the reading unit 120 (step S204: YES), the reception monitoring unit 160e measures the measurement unit 140 at that time. Is acquired (step S206). At this time, the reception monitoring unit 160e calculates the elapsed arrival time based on the difference between the acquired time and the time when the call button 28 is pressed, and updates the arrival elapsed time and the employee ID of the employee reception data 260j.
[0120]
Subsequently, when the card type of the other card is input from the reading unit 120 (Step S208), the reception monitoring unit 160e executes a corresponding process (Step S210).
[0121]
For example, when the card type “questionnaire activation” is input, the reception monitoring unit 160e executes a questionnaire process. That is, for example, the response monitoring unit 160e automatically activates a questionnaire screen after a predetermined time has elapsed after the card type “questionnaire activation” is input, and prompts the employee to input a questionnaire for the response.
[0122]
FIG. 21 shows an example of a questionnaire screen. In the questionnaire screen shown in the figure, three check boxes corresponding to “good”, “normal”, and “bad” are arranged, and the selection input of the questionnaire for the reception of the employee is accepted. When the selection operation of any check box is input, the reception monitoring unit 160e closes the questionnaire screen and updates the questionnaire result of the employee reception data 260j. Note that the questionnaire items are not limited to this, and a plurality of more detailed evaluation items for the employee's reception may be prepared on the questionnaire screen to prompt an answer.
[0123]
When the card type “life + 10 service” is input, the response monitoring unit 160e is player data 562a stored and managed in the player information 562 in the game server 50, and the player data 562a of the corresponding player. Is updated by adding “10” to the life value of the player character stored in the game server 50, and the other card type of the employee reception data 260j is updated.
[0124]
Returning to FIG. 20, when the card type of the response report card is input from the reading unit 120 (step S212: YES), the reception monitoring unit 160e acquires the time measured by the measurement unit 140 at that time. (Step S214). At this time, the reception monitoring unit 160e calculates the reception time based on the difference between the acquired time and the time when the employee ID is input from the reading unit 120, and the reception time and content of the employee reception data 260j. Update.
[0125]
Then, the reception monitoring unit 160e creates employee reception data 260j (step S216). Specifically, the reception monitoring unit 160e acquires the game apparatus number, the player ID of the player to be processed, the reception date, and the light emission item of the lamp, and creates employee correspondence data 260j. Then, the reception monitoring unit 160e transmits the created employee reception data to the employee management server 70 (step S218).
[0126]
The communication unit 180 exchanges information with the outside (mainly the game server 50) via a communication line. The processing unit 160 performs calculation / processing based on information received from the outside via the communication unit 180 and the communication line, and sends the calculation / processing result to the game server 50 via the communication unit 180 and the communication line. Send.
[0127]
The display unit 200 corresponds to the display 22 shown in FIG. 2, and displays a game image input from the image generation unit 160b. The player enjoys the game by operating the player character while viewing the game image displayed on the display unit 200.
[0128]
The sound output unit 220 corresponds to the speaker 24 illustrated in FIG. 2, and outputs a sound corresponding to the sound signal input from the processing unit 160.
[0129]
The storage unit 260 stores various processing programs and data, and in particular, a game program 260a, a player data update program 260b, a light emission item monitoring program 260c, a response monitoring program 260d, player data 260e, and a light emission item list. A table 260f, light emission instruction data 260g, battle data 260h, a card type list table 260i, and employee reception data 260j are stored.
[0130]
The lamp light emitting device 240 includes a CPU, a memory, and the like, and controls the light emission state of the lamp. FIG. 22 shows a functional block diagram of the lamp light emitting device 240. As shown in the figure, in the lamp light emitting device 240, the light emission control unit 242 has a memory 244 that stores a light emission control program 244a and a light emission pattern table 244b, and includes a level lamp R3, a sub status lamp R7, a main status. The light emission state of the lamp R5 and the cluster lamp R1 is controlled. The light emission control unit 242 corresponds to the lamp light emission control board 32 shown in FIG. The lamp can emit light in a plurality of colors by, for example, RGB three-color LEDs.
[0131]
More specifically, the light emission control unit 242 executes the light emission control processing according to the light emission control program 244a, and when the light emission instruction data is received from the game apparatus 10, the corresponding light emission color and light emission pattern are read from the light emission pattern table 244b. The light emission state of the lamp is controlled according to the read-out emission color and emission pattern.
[0132]
FIG. 23 shows an example of the light emission pattern table 244b. As shown in the drawing, the light emission pattern table 244b stores a light emission color and a light emission pattern in association with the pattern number. The combination of the light emission color and the light emission pattern corresponding to each pattern number is unique, so that the corresponding light emission item can be displayed as a lamp. Further, as will be described in detail later, when an abnormality such as a hang-up of the game apparatus 10 occurs, the main status lamp R5 emits and blinks with the emission color and emission pattern corresponding to the pattern number “P100” shown in the record L50.
[0133]
When the light emission instruction data is input from the light emission item monitoring unit 160d, the light emission control unit 242 reads the light emission color and the light emission pattern corresponding to the pattern signal based on the input light emission instruction data, and sets the corresponding lamp. Lights up and blinks.
[0134]
For example, when the light emission instruction data shown in FIG. 17 is input, the lamp light emitting device 240 sets the level 1 lamp R3-1 to the pattern number “P30” with the light emission color and light emission pattern corresponding to the pattern number “P1”. The sub status lamp R7 is caused to emit light and blink with the corresponding emission color and emission pattern, and the cluster lamp R1 with the emission color and emission pattern corresponding to the pattern number “P42”. That is, based on the light emission instruction data, the lamp light emitting device 240 controls the light emission state of the lamp, so that in the game apparatus 10, a player whose game level is “beginner” logs in, and the player characteristic is “Royal Customer”. (Use frequency) "is displayed on the lamp.
[0135]
Further, the lamp light emitting device 240 monitors the abnormality of the game device 10 by a normal state notification signal input from the game device 10 at a predetermined time interval. When the normal state notification signal is not input at the predetermined time interval, the lamp light emitting device 240 reads the light emission color and light emission pattern corresponding to the pattern number “P100” from the light emission pattern table 242b shown in FIG. R5 emits light and blinks. Thereby, since abnormality of the game apparatus 10 can be alert | reported, when the abnormality of the game apparatus 10 generate | occur | produces, the employee of the amusement facility can respond quickly.
[0136]
Next, an example of a hardware configuration for realizing the employee management server 70, the game server 50, and the game apparatus 10 in the present embodiment will be described with reference to FIG. In the apparatus shown in FIG. 24, a CPU 1000, a ROM 1002, a RAM 1004, an information storage medium 1006, an image generation IC 1010, a sound generation IC 1008, and I / O ports 1012 and 1014 are connected to each other via a system bus 1016 so that data can be input and output. A control device 1022 is connected to the I / O port 1012, and a communication device 1024 is connected to the I / O port 1014.
[0137]
The CPU 1000 controls the entire apparatus and performs various data processing in accordance with a program stored in the information storage medium 1006, a system program stored in the ROM 1002 (such as initialization information of the apparatus main body), and a signal input by the control apparatus 1022. Do.
[0138]
The RAM 1004 is a storage unit used as a work area of the CPU 1000, and stores given contents in the information storage medium 1006 and the ROM 1002, the calculation result of the CPU 1000, and the like.
[0139]
An information storage medium 1006 mainly stores programs, image data, sound data, play data, and the like, and as an information storage medium, a memory such as a ROM, a hard disk, a game cassette, an IC card, a magnetic disk, an optical disk, etc. Etc. are used. The function of the information storage medium 1006 corresponds to the storage unit 56 shown in FIG. 4, the storage unit 76 shown in FIG. 8, or the storage unit 260 shown in FIG.
[0140]
In addition, the image generation IC 1010 and the sound generation IC 1008 provided in this apparatus can appropriately output sound and images.
[0141]
The image generation IC 1010 is an integrated circuit that generates pixel information based on information sent from the ROM 1002, the RAM 1004, the information storage medium 1006, and the like according to instructions from the CPU 1000, and the generated display signal is output to the display device 1018. The display device 1018 is realized by a CRT, LCD, TV, plasma display, projector, or the like, and corresponds to the display unit 200 shown in FIG.
[0142]
The sound generation IC 1008 is an integrated circuit that generates sound signals according to information stored in the information storage medium 1006 and the ROM 1002 and sound data stored in the RAM 1004 according to instructions from the CPU 1000. Output from the speaker 1020. The speaker 1020 corresponds to the sound output unit 220 shown in FIG.
[0143]
The control device 1022 is a device for the player to input an operation related to the game, and its function is realized by hardware such as a lever, a button, and a housing. The control device 1022 corresponds to the input unit 100 shown in FIG.
[0144]
The communication device 1024 exchanges information used inside the device with the outside. The communication device 1024 is connected to other devices via a communication line, and is used to send and receive given information according to a program. The communication device 1024 corresponds to the communication unit 54 shown in FIG. 4, the communication unit 74 shown in FIG. 8, or the communication unit 180 shown in FIG.
[0145]
The above-described processing such as the game progress processing is performed by the information storage medium 1006 storing the game progress management program 560 shown in FIG. 4, the game program 261, the player data update program 262, the light emission item monitoring program 263, etc. shown in FIG. And a CPU 1000, an image generation IC 1010, a sound generation IC 1008, and the like that operate according to these programs. The CPU 1000 and the image generation IC 1010 correspond to the processing unit 52 shown in FIG. 4, the processing unit 72 shown in FIG. 8, or the processing unit 160 shown in FIG. 13, and the CPU 1000 mainly has a game calculation unit 160 a shown in FIG. 13. The image generation IC 1010 corresponds to the image generation unit 160b shown in FIG.
[0146]
Note that the processing performed by the image generation IC 1010, the sound generation IC 1008, and the like may be performed by software using the CPU 1000 or a general-purpose DSP. In this case, the CPU 1000 corresponds to the processing unit 160 shown in FIG.
[0147]
As described above, according to the present embodiment, employee reception data of employees according to the pressing operation of the call button 28 by the player can be managed for each employee. Specifically, in the game device 10, based on the card type and additional information of the employee card read by the reading unit 120, the time from the pressing operation of the call button 28 to the start of reception by the employee, the content of the response, the response The employee response data 260j associated with the player ID of the player to be handled, the light emission item at the time of reception, etc. is created and transmitted to the employee management server 70. Then, the employee reception data of each employee based on the transmitted employee reception data is stored and managed for each employee in the reception information 762 of the employee server 70.
[0148]
In addition, each employee's reception data 762a stored in the reception information 762 is aggregated every day, and the evaluation items of average reception count, average arrival elapsed time, and average reception time are evaluated based on preset thresholds. Can be stored in the response result information 764 and managed. Furthermore, by summing up the daily response result data 764a and determining the overall evaluation, and updating the overall response result data 764b, the overall evaluation related to each employee's reception can be updated and managed.
[0149]
The employee reception data 260j created in the game apparatus 10 stores the card type of other cards read by the reading unit 120 during reception and the light emission items of the lamps during reception. Accordingly, it is possible to examine whether or not the employee appropriately responds to the call of the player by using the employee response data 762a stored and managed in the reception information 762 in the employee management server 70. .
[0150]
That is, as described above, when the lamp emits light or blinks, the game level of the player, the progress of the game, the characteristics, the state of the game apparatus 10 or the like is displayed on the lamp. The employee correctly reads the light emission color and the blinking pattern of the lamp to determine the player's game level, the player's game progress, the state of the game device 10 and the like based on the light emission color and light emission pattern of the effect lamp, Taking into account the player characteristics displayed by the light emission color and light emission pattern of the cluster lamp R1, it is possible to presume the contents of the response to the player. Therefore, by referring to the response data 762a stored in the response information 762, it can be determined whether the employee has appropriately responded according to the assumed content of the response.
[0151]
Furthermore, it can be examined whether or not the reception is appropriate depending on the card type of the other card read by the reading unit 120 during the reception.
[0152]
For example, the employee response data 260j shown in FIG. 19 includes “game reset” as the response content, “life + 10 service” as the card type of other cards, “intermediate”, “login”, “royal customer ( (In other words, when an employee responds to a call by a player to be handled, the player emits or blinks the lamp so that the player becomes “royal customer (usage frequency)”). It is possible to determine that the call button 28 has been pressed at the time of login. The employee reception data 260j is used when the employee resets the game and responds. At the time of reception, the other card storing the card type “life + 10 service” is inserted into the card reader 26, and the player character is sent to the player. It shows that a service for adding 10 to the value of life is performed. According to the employee reception data 260j, for example, it can be determined that the player who is “royal customer (usage frequency)” has appropriately responded. As described above, each information stored in the employee reception data 260j can be used as a determination element for determining whether or not the employee's reception is appropriate, and each information can be combined to evaluate the employee's reception. it can.
[0153]
Further, when the card type “questionnaire activation” is input from the reading unit 120, the reception monitoring unit 160e activates a questionnaire screen for the response by the employee and executes a questionnaire process. The employee reception data 260j created in the game apparatus 10 stores a questionnaire result based on the player's selection operation on this questionnaire screen. Accordingly, whether or not the employee appropriately responds to the call of the player based on the reception data 762a of each employee stored and managed in the reception information 762 in the employee management server 70 indicates whether or not the corresponding player Judgment can be made taking into account the questionnaire results.
[0154]
In the embodiment described above, in the game apparatus 10, the reception monitoring unit 160 e creates employee reception data 260 j in which the player IDs of the players to be processed are associated and transmits them to the employee management server 70. Although described, it may be as follows. That is, in the game apparatus 10, the reception monitoring unit 160 e creates employee reception data 260 j that does not include the player ID of the player to be processed and transmits it to the employee management server 70. When the employee management server 70 receives employee response data, the employee management server 70 performs predetermined communication with the game server 50 and based on the game device number of the game device 10 that has transmitted the employee response data, the game device 10. The player ID of the player who operates is acquired. Then, the evaluation management unit 720 stores the received employee reception data and the player ID acquired from the game server 50 in the reception information 762 in association with each other.
[0155]
In the above-described embodiment, the case where the server system 5 is configured by the game server that manages the player information 562 and the employee management server 70 that manages the reception information 762 has been described. The server) may manage the player information 562 and the reception information 762.
[0156]
Further, in the above-described embodiment, the case where the employee inputs the response contents using the response report card has been described. However, the employee input operation of the response contents from the input unit of the employee management server 70. The received response content may be stored and managed in the response information 762.
[0157]
【The invention's effect】
As described above, according to the present invention, in the server system, the first time from when the personnel call button measured by the game device is operated until a predetermined personnel arrival instruction is input is determined from the game device. Every time it is transmitted, it can be accumulated and stored as a response record.
[Brief description of the drawings]
FIG. 1 is a diagram illustrating an example of a store in an amusement facility.
FIG. 2 is a diagram showing an example of an external view of the game apparatus.
FIG. 3 is a diagram showing a schematic configuration of a game system.
FIG. 4 is a diagram illustrating an example of a functional block diagram of a game server.
FIG. 5 is a diagram showing an example of player information.
FIG. 6 is a diagram showing an example of play time information.
FIG. 7 is a diagram showing an example of a battle table.
FIG. 8 is a diagram illustrating an example of a functional block diagram of an employee management server.
FIG. 9 is a flowchart illustrating an example of an operation of an evaluation management unit according to execution of an evaluation management process.
FIG. 10 is a diagram showing an example of reception information.
FIG. 11 is a diagram showing an example of response result information.
FIG. 12 is a diagram showing an example of an evaluation threshold table.
FIG. 13 is a diagram showing an example of a functional block diagram of the game device.
FIG. 14 is a diagram showing an example of a card type list table.
FIG. 15 is a diagram showing an example of characteristic data.
FIG. 16 is a diagram showing an example of a light emission item list table.
FIG. 17 is a diagram showing an example of light emission instruction data.
FIG. 18 is a diagram showing an example of battle data.
FIG. 19 is a diagram showing an example of employee reception data.
FIG. 20 is a flowchart illustrating an example of an operation of a reception monitoring unit according to execution of a reception monitoring process.
FIG. 21 is a diagram showing an example of a questionnaire screen.
FIG. 22 is a diagram illustrating an example of a functional block diagram of a lamp light emitting device.
FIG. 23 is a diagram showing an example of a light emission pattern table.
FIG. 24 is a diagram showing an example of a hardware configuration of a game server, an employee management server, and a game device.
[Explanation of symbols]
1 play system
5 Server system
50 game server
70 Employee management server
72 Processing unit
720 Evaluation Management Department
74 Communication Department
76 Memory
760 Evaluation management program
762 Reception information
764 Response information
766 Evaluation threshold table
10 Game equipment
100 input section
120 Reading section
140 Measuring unit
160 processor
160a Game calculation part
160b Image generation unit
160c Player data update unit
160d Light emission item monitoring unit
160e Response monitoring unit
180 Communication unit
200 display section
220 Sound output unit
260 storage
260a game program
260b Player data update program
260c Luminous item monitoring program
260d Response monitoring program
260e Player data
260f Light emitting item list table
260g Light emission instruction data
260h match data
260i card type list table
260j Employee response data
240 Lamp light emitting device
R1 cluster lamp
R3 level lamp
R3-1 Level 1 lamp
R3-2 Level 2 lamp
R3-3 Level 3 lamp
R3-4 Level 4 lamp
R5 main status lamp
R7, R7 Sub status lamp

Claims (10)

A game system in which a plurality of game devices including a display screen unit and an input unit are connected to a server system that manages the response performance of personnel via a communication line,
Each of the above game devices
A personnel call button,
A first time from when the personnel call button is operated until a predetermined personnel arrival instruction is input, and from when the personnel arrival instruction is input until a predetermined response content determination instruction is input Measuring means for measuring the second time ;
Transmitting means for transmitting the measured first time and second time to the server system;
With
The server system is
The storage device stores the first time and the second time transmitted from the game device in association with each other and accumulated each time it is transmitted .
A game system.   The game system according to claim 1, wherein the server system further includes an evaluation unit that evaluates the time stored in the storage unit based on a given evaluation criterion. Each of the amusement devices further includes a response content ID input means for inputting the response content ID, and the response content determination instruction is input by inputting the response content ID by the response content ID input means
The transmission means further transmits the ID of the response content input by the response content ID input means,
The game system according to claim 1 , wherein the storage unit stores an ID of the response content transmitted from the game device in association with the transmitted time. Each of the game devices further includes ID reading means for reading the ID stored or printed on the portable medium when the portable medium having the ID stored or printed is approached or inserted.
The reception content ID input means determines whether or not the ID read by the ID reading means is an ID of the response content, and when it is determined that the ID is the response content ID, the reading is an input of the ID of the response content. The game system according to claim 3 , wherein the game system is a means for playing. Each of the game devices further includes a staff ID input means for inputting a staff ID, and the staff ID input means inputs the staff ID as the staff arrival instruction input.
The transmission means further transmits the ID of the personnel input by the personnel ID input means,
The game system according to any one of claims 1 to 3 , wherein the storage unit stores an ID of a person transmitted from the game apparatus in association with a transmitted time. Each of the game devices further includes ID reading means for reading the ID stored or printed on the portable medium when the portable medium having the ID stored or printed is approached or inserted.
The personnel ID input means is means for determining whether or not the ID read by the ID reading means is a personnel ID, and when determining that the ID is a personnel ID, the personnel ID input device inputs the personnel ID. The game system according to claim 5 . The game system according to claim 5 or 6 , wherein the server system further includes a totaling unit that totals each time stored in the storage unit for each person based on the ID of the person. Each of the above game devices further includes an evaluation input means for inputting an evaluation for the response of the personnel,
The transmission means further transmits an evaluation of the staff response input by the evaluation input means,
The storage means stores the evaluation of the response of the personnel transmitted from the game device in association with the transmitted time;
The game system according to any one of claims 1 to 7 . Each of the game devices further includes authentication means for authenticating a player based on the ID read by the ID reading means,
The transmission means further transmits the ID of the player authenticated by the authentication means,
The storage means stores the ID of the player transmitted from the game device in association with the transmitted time.
The game system according to claim 4 or 6 . The server system further comprises management means for managing the player ID and the usage status of each player,
Each of the game devices further includes authentication means for authenticating a player by performing predetermined communication with the server system based on the ID read by the ID reading means,
When the time is transmitted from the game device, the storage means refers to the management content of the management means, identifies the ID of the player who is playing with the game device, and determines the ID of the player. Storing it in association with the transmitted time;
The game system according to claim 4 or 6 .

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