JP4443704B2 - Customer information provision system for commercial vehicles - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a customer information providing system for business vehicles such as taxis and hire. More specifically, the present invention creates customer information based on business vehicle information such as boarding / alighting information obtained from a business vehicle, and provides customer information for business vehicles that provides the created customer information to the driver of the business vehicle. About the system. By using this customer information as a reference, the driver of the commercial vehicle can increase the riding efficiency and increase the sales revenue.
[0002]
[Prior art]
As a conventional method for dispatching business vehicles such as taxis and hires, the management center (also called a dispatch center, command base, sales office, etc.) heads for the customer's location in response to a request from the customer. There is a method of instructing an incoming car by calling a communication vehicle such as a radio to a possible business vehicle.
Such a vehicle allocation method often does not grasp the position information of the business vehicle on the vehicle allocation center side, and is a communication to all vehicles. For this reason, the vehicle that actually picks up is a business vehicle that responds to the radio, and the business vehicle that is closest to the point of arrival is not always selected. For these reasons, it was not an efficient dispatch.
[0003]
In order to deal with the above problems, in recent years, the current position is obtained by means of determining the current position such as a vehicle speed sensor, a direction sensor, and GPS (Global Positioning System), and the current position is notified to the management center. There are commercial vehicles equipped with a guidance system that displays the route to the destination. Japanese Laid-Open Patent Publication No. 7-202790 discloses a system for displaying a current position and a destination of a customer received at a dispatch center on a business vehicle equipped with such a guidance system.
In the above system, the management center can grasp the current position and operating status of each sales vehicle (actual vehicle, empty vehicle, reception vehicle, etc.). can do.
[0004]
[Problems to be solved by the invention]
However, such a system is effective only when passengers are on board or when they are picking up via a management center. They are traveling empty (to be referred to as “sinks”) or waiting to acquire passengers. In some cases, utilization was difficult.
In addition, the route in which the vehicle is running is often determined based on the driver's experience, wireless information, etc., and passengers cannot be easily acquired. In addition, there were individual differences in driver experience, resulting in differences in the ability of passengers to acquire.
In addition, even if there is information that many customers are waiting at the station where the taxi stand is located, department stores, near the event venue, etc., it may not be possible to communicate to other business vehicles, and passengers can be easily acquired. There wasn't.
[0005]
The present invention solves such problems, and an object of the present invention is to provide a business vehicle customer information providing system for providing a business vehicle driver with information for easily acquiring a customer. And
[0006]
[Means for Solving the Problems]
The customer information providing system for a business vehicle according to the first aspect of the present invention includes a terminal provided in the business vehicle and a host provided in the management center, and the business vehicle terminal and the host are connected via a wireless network. The terminal includes a business vehicle information processing unit, a time information processing unit, an information request processing unit, a boarding / alighting information processing unit, and a position information processing unit, and the host includes a customer information processing unit and a customer information distribution unit. The information processing means includes at least the current time information, weather, boarding fee, boarding distance, passenger boarding / exiting status and current position obtained by the time information processing means, the boarding information processing means and the position information processing means as business vehicle information. send to the customer information processing means, said information request processing means, a predetermined condition is satisfied customer information operating vehicle driver requests with request to the customer information distribution means,該客information distribution The customer information distributed from the stage is displayed, the customer information processing means accumulates the received business vehicle information in the customer information database as needed, and the customer information distribution means is in response to a request from the information request processing means. The business vehicle information satisfying the predetermined condition is extracted from the customer information database as customer information and distributed to the information request processing means as the customer information . The predetermined condition includes at least a specific time, date, day of the week, Location, weather and season can be selected as conditions, and the customer information is at least one type of business vehicle information including a boarding fee .
[0007]
The location where the “host” is provided can be exemplified by a “management center” that dispatches business vehicles such as dispatch centers, command bases, and sales offices, but is not limited to this and is connected to a terminal via a wireless network. Any place that can be used can be selected.
The “wireless network” may be any medium that allows information to be exchanged between the terminal and the host. In addition to business radio such as taxi radio, specific low-power radio, mobile phone network, PHS (Personal Handy phone) (System) line network, satellite line network, and the like. Further, not only radio waves but also a wireless network using magnetism, visible light, infrared light, or the like can be used.
[0008]
The “boarding / alighting information processing means” may be any means that can determine the boarding / alighting state of the customer. As an example of this, as shown in the second aspect of the invention, it is possible to obtain the passenger's boarding / alighting state using a charge meter provided in the business vehicle. Moreover, providing a seat sensor etc. which discriminate | determines whether a passenger exists can be illustrated.
As described in the third invention, the “time information processing means” and the “position information processing means” can obtain or correct the current time and the current position, respectively, by a GPS receiver provided in the business vehicle.
[0009]
As shown in the first invention, the “business vehicle information” can be the current time, weather, boarding fee, boarding distance, passenger boarding / exiting state, and current position. Further, additional information such as comments can be included.
The "predetermined condition" may be arbitrarily selected conditions, it can be exemplified a specific time, date, day, boarding location, weather, season, or the like. Of these, selection by “time” selects past sales vehicle information at a specific time (can be one point or range) such as rush hour (commuting, commuting, etc.) in addition to current time vehicle information. can do. In addition, regarding the “date”, past business vehicle information such as a salary date and an event date can be selected.
[0010]
The “customer information” is one or more commercial vehicle information that satisfies a predetermined condition and includes at least a boarding fee . Further, the customer information may be only a part of each business vehicle information (for example, a passenger boarding point), or may be all the business vehicle information. Furthermore, as shown in the 4th invention, the boarding point of the customer which satisfy | fills the said predetermined conditions at least can be included.
[0011]
The display of customer information by the “information request processing means” can be arbitrarily selected, and can be exemplified by any of characters, diagrams, voices, and the like. Moreover, these combinations may be sufficient. Furthermore, information other than customer information can be displayed in combination.
Among these, as shown in the fifth invention, it is preferable to display the customer information together with the surrounding map. This is because by displaying the customer information on the map, it is possible to easily determine the point where the customer can be easily collected.
[0012]
The business vehicle information of the business vehicle customer information providing system can be used not only by the information request processing means but also for other purposes. For example, as shown in a sixth aspect of the invention, the host includes a vehicle allocation processing unit, the terminal includes a vehicle allocation reception unit, and the vehicle allocation processing unit closes a vehicle allocation point requested at the present time, and is an empty vehicle. It is possible to search from the customer information database and transmit the vehicle allocation point to the vehicle allocation reception unit of the business vehicle, and the vehicle allocation reception unit may display the received vehicle allocation point.
In addition, as the business vehicle information, any item can be used as business information for creating a daily business report.
[0013]
DETAILED DESCRIPTION OF THE INVENTION
The business vehicle customer information providing system according to the present invention will be described below with reference to FIGS.
[Example 1]
The business vehicle customer information providing system according to the first embodiment includes a terminal 1 provided in a plurality of business vehicles such as taxis shown in FIG. 1 and a host 2 provided in a management center shown in FIG. In addition, transmission / reception is performed between the terminal 1 and the host 2 through a wireless network.
The above-mentioned radio network can be arbitrarily selected, and in addition to business radio such as taxi radio, specific low power radio, mobile phone network, PHS network, satellite network, etc. can be exemplified. Further, not only radio waves but also a wireless network using magnetism, visible light, infrared light, or the like can be used.
[0014]
1. Terminal Configuration As shown in FIG. 1, a terminal 1 that constitutes a customer information providing system for a commercial vehicle includes a terminal processing device 11, an input device 12, a display device 13, an external storage device 14, a communication device 15, and a charge meter 16. And a GPS receiver 17. Among these, the terminal processing device 11 is “business vehicle information processing means”, “time information processing means”, and “information request processing means” as referred to in the invention described in claim 1. Further, the charge meter 16 is a “boarding / alighting information processing unit”, and the GPS receiver 17 is a “position information processing unit”.
Hereinafter, each element of the terminal 1 will be described in detail.
[0015]
(1) Terminal processing device 11
The terminal processing device 11 is configured by a microcomputer or the like, and can execute software corresponding to the business vehicle information processing unit 111, the time information processing unit 112, and the information request processing unit 113.
(a) Sales vehicle information processing means 111
The business vehicle information processing means 111 is a boarding time, alighting time, a current time, a boarding distance, a vehicle state (business hours) obtained by a device such as the input device 12, the charge meter 16, the GPS receiver 17, or the time information processing means 112. , Non-business, empty vehicle, actual vehicle, reception vehicle, etc.), boarding point, drop-off point, current point and additional information are collected as business vehicle information and transmitted to the customer information processing means of the host 2.
The boarding time, boarding time, boarding distance, boarding point, and boarding point can be obtained from the charge meter 16 or the like. Moreover, it is computable from the present time and the present location, and a vehicle state. For example, the boarding time and boarding point are the current time and the current point at the time of boarding.
[0016]
(b) Time information processing means 112
The time information processing unit 112 includes a reference clock and transmits the current time to the business vehicle information processing unit 111. Further, the reference clock is corrected by the GPS time obtained by the GPS receiver 17.
(c) Information request processing means 113
The information request processing unit 113 transmits the condition input by the input device 12 to the customer information distribution unit 212 of the host 2 as a request condition. The customer information distributed from the customer information distribution unit 212 is received and transmitted to the display device 13.
[0017]
(2) Input device 12
The input device 12 includes a button, a keyboard, a touch panel, a voice recognition device, and the like. The input device 12 can input conditions for obtaining customer information and transmit the conditions to the information request processing unit 113 of the terminal processing device 11. Further, it is possible to input additional information which is one item of business vehicle information. Furthermore, arbitrary control of the terminal processing apparatus 11 can be performed.
(3) Display device 13
The display device 13 is composed of a display such as a liquid crystal display, a plasma display, or a CRT display, and can display customer information, in-house vehicle information, and the like. It is also used for editing business vehicle information. Furthermore, an audio output device or the like can be provided.
[0018]
(4) External storage device 14
The external storage device 14 stores software, map information, and the like of the terminal processing device 11, and can output arbitrary data in response to a request from the terminal processing device 11. The external storage device 14 can be arbitrarily selected as long as it is a large-capacity storage medium, such as an optical storage medium such as a CD-ROM or DVD-ROM, its drive, and a magnetic disk such as a magnetic disk (including a hard disk). Examples thereof include a recording device, a magneto-optical recording device such as an MO, and a semiconductor memory such as an EEP-ROM (including a flash memory).
(5) Communication device 15
The communication device 15 is an arbitrary device that can transmit and receive business vehicle information, customer information, and the like with the host 2 through a wireless network.
[0019]
(6) Charge meter 16
The toll meter calculates a fare for an actual vehicle, and can transmit a boarding signal to the terminal processing device 11 when a passenger gets on the vehicle. Moreover, when getting off, a getting-off signal and a boarding fee can be transmitted. Furthermore, it is possible to transmit a signal corresponding to each when the vehicle is on the way or when it is empty.
(7) GPS receiver 17
The GPS receiver can calculate the current position and the standard time by receiving GPS radio waves emitted from GPS satellites. Also, the calculated current position and standard time are transmitted to the terminal processing device 11.
[0020]
2. Configuration of Host The host 2 constituting the business vehicle customer information providing system includes a host processing device 21, an input device 22, a display device 23, an external storage device 24, and a communication device 25 as shown in FIG. Among these, the host processing device 21 is “customer information processing means” and “customer information distribution means” as referred to in the invention described in claim 1.
[0021]
Further, the place where the host 2 is provided can be exemplified by a “management center” that dispatches business vehicles such as a dispatch center, command base, and sales office, but is not limited thereto, and is connected to a terminal via a wireless network. Any place that can be used can be selected. Furthermore, it can be installed and operated in a company (corporate organization) that sells and provides customer collection information independently to a plurality of taxi companies or individual taxis as an information providing service industry.
Hereinafter, each element of the host 1 will be described in detail.
[0022]
(1) Host processing device 21
The host processing device 21 is configured by a microcomputer or the like, and can execute software corresponding to the customer information processing unit 211 and the customer information distribution unit 212.
(a) Customer information processing means 211
The customer information processing unit 211 receives the business vehicle information transmitted from the business vehicle information processing unit 111 of the business vehicle via the communication devices 15 and 25 and accumulates it as the customer information database 241 in the external storage device 24.
[0023]
(b) Customer information distribution means 212
The customer information distribution unit 212 receives the request condition transmitted from the business vehicle information request processing unit 113 and searches the customer information database 241 for the business vehicle information that satisfies the request condition. Next, the corresponding business vehicle information is used as customer information and distributed to the business vehicle that has transmitted the request conditions. This customer information can be all items of business vehicle information. In addition, only necessary items according to required conditions can be provided.
[0024]
(2) Input device 22
The input device 22 includes a button, a keyboard, a touch panel, a voice recognition device, and the like, and can transmit to the host processing device 21. In addition, arbitrary control of the host processing device 21 can be performed.
(3) Display device 23
The display device 23 includes a display such as a liquid crystal display, a plasma display, and a CRT display, and can display the status of the host processing device 21 and the like. Also, an audio output device or the like can be provided.
[0025]
(4) External storage device 24
The external storage device 24 stores software of the host processing device 21, a customer information database 241, map information, and the like, and can output arbitrary data in response to a request from the host processing device 21. The external storage device 24 can be arbitrarily selected as long as it is a large-capacity storage medium, such as an optical storage medium such as a CD-ROM or DVD-ROM, its drive, a magnetic disk (including a hard disk), a magnetic drum. Examples thereof include a magnetic recording device such as MO, a magneto-optical recording device such as MO, and a semiconductor memory such as an EEP-ROM (including a flash memory).
(5) Communication device 25
The communication device 25 is an arbitrary device that can transmit and receive business vehicle information, customer information, and the like with the terminal 1 through a wireless network.
[0026]
3. Processing Operation of the Business Vehicle Customer Information Providing System The processing operation of the business vehicle customer information providing system can be broadly divided into two operations: customer information processing and customer information acquisition processing. Hereinafter, these processes will be described.
(1) Customer information processing The customer information processing is a process of accumulating business vehicle information of business vehicles as a customer information database 241.
First, business vehicle information is obtained by the business vehicle information processing means 111 of the terminal processing apparatus 11 shown in FIG. This business vehicle information is obtained (or calculated) by the time information processing means 112, the boarding / alighting information processing means 114, and the position information processing means 115, the boarding time, the boarding time, the current time, the boarding distance, the vehicle state (business, non-business). Business, empty vehicle, actual vehicle, and pick-up vehicle, etc.), boarding point, getting off point, current point, etc. In addition, the driver of the business vehicle adds additional information using the input device 22. This additional information can be weather, events (events, payday, etc.), number of passengers waiting to board, and the like.
Next, the obtained business vehicle information is transmitted to the host 2 by the communication device 15 of the terminal 1. Thereafter, the business vehicle information is received by the communication device 15 of the host 2. Next, the business vehicle information is accumulated in the customer information database 241 by the customer information processing means 211.
[0027]
The storage format of the customer information database 241 can be arbitrarily selected. For example, a linear structure can be accumulated without processing. Further, in order to facilitate the search, it can be stored in a table of search items, or an index can be added and stored. In particular, it is possible to quickly perform a search by preparing a table or an index having frequently used search items (rush hour, rainy weather, etc.).
[0028]
For example, a table as shown in FIG. When a passenger gets on such a table at 12:00 on January 1, 2000 at A city, and gets off at B city, “January” and “Sun” of “Month” in the line item Fares, distance traveled, boarding location, getting off location, number of operations, etc. during “1 day”, “Saturday” of “Day of the week”, “Holidays”, “Daytime” of “Time zone” and “Winter” of “Season” Each line item (business vehicle information) is accumulated. Accordingly, the business vehicle information can be classified and stored along the table.
[0029]
(2) Customer information acquisition process The customer information acquisition process is a process of referring to customer information from the customer information database 241 at the request of the driver of the business vehicle.
First, the driver of the business vehicle uses the input device 12 to input conditions for the customer information to be obtained. This condition is transmitted by the information request processing means 113 to the host 2 via the communication device 15 as a request condition. Next, the customer information distribution unit 212 searches the customer information database 241 for business vehicle information corresponding to the request condition received by the communication device 25 of the host 2. Thereafter, the searched business vehicle information is collected as customer information and transmitted to the business vehicle by the communication device 25.
[0030]
The information request processing means 113 of the terminal 1 of the business vehicle that has transmitted the request condition receives the transmitted customer information by the communication device 15 and displays it on the display device 13. Further, when displaying the position information included in the customer information, the map information stored in the external storage device 14 is taken out and the surrounding map of the position indicated by the position information is displayed at the same time.
[0031]
As a specific example of the customer information acquisition process, an example using the table of FIG. 3 is shown.
For example, when a driver of a business vehicle tries to check how much fare revenue can be expected on January 1 in A city, “January” “1 day” “Boarding position is A city” by the input device 12. Enter the conditions.
This condition is transmitted to the customer information distribution unit 212 as a request condition. Also, the customer information distribution unit 212 retrieves customer information from the customer information database 241 as shown in FIG. 3, and obtains customer information by totaling the business vehicle information accumulated in each column item. . Thereafter, the customer information is transmitted to the information request processing means 113, and the fare and the like are output to the display device 13.
Thereby, the fare of January 1 in City A, which is customer information requested by the driver, is displayed on the display device 13, and the driver can predict the sales on this day.
In addition to these information, forecast values such as yearly, monthly, seasonal, and fare revenue forecasts, travel distance, time, direction, and number of operations are also calculated based on past customer information. Can be provided.
[0032]
4). As described above, by using the business vehicle customer information providing system, the business vehicle driver can easily obtain customer information necessary for attracting customers by operating the terminal 1. be able to. Moreover, since customer information is constantly updated and accumulated by business vehicle information transmitted from a plurality of business vehicles, it can be said that it is useful and up-to-date information.
[0033]
Furthermore, the driver of a business vehicle can obtain such customer information according to various conditions (specific area, number of sales, fare revenue, travel distance, travel time), etc. Can be used to predict the revenue generated.
[0034]
[Example 2]
The business vehicle customer information providing system according to the second embodiment is obtained by adding a means for performing a vehicle allocation process to the business vehicle customer information providing system according to the first embodiment.
4 includes a terminal 1 provided in a plurality of business vehicles such as taxis shown in FIG. 4 and a host 2 provided in a management center shown in FIG. In addition, transmission and reception are performed between the terminal 1 and the host 2 through a wireless network. The wireless network can be arbitrarily selected as in the first embodiment.
[0035]
1. Terminal Configuration As shown in FIG. 4, the terminal 1 constituting the business vehicle customer information providing system includes a terminal processing device 11, an input device 12, a display device 13, an external storage device 14, a communication device 15, and a charge meter 16. And a GPS receiver 17. Among these, the terminal processing device 11 is “business vehicle information processing means”, “time information processing means”, and “information request processing means” as referred to in the invention described in claim 1. Further, the terminal processing device 11 is also a “vehicle allocation acceptance unit” as referred to in the invention according to claim 6. Further, the charge meter 16 is “get-on / off information processing means”, and the GPS receiver 17 is “position information processing means”.
Hereinafter, the terminal processing apparatus 11 which is an element different from Example 1 among each element of the terminal 1 is demonstrated. In addition, since elements other than the terminal processing device 11 are the same as those in the first embodiment, description thereof is omitted.
[0036]
The terminal processing device 11 is configured by a microcomputer or the like, and can execute software corresponding to the business vehicle information processing unit 111, the time information processing unit 112, the information request processing unit 113, and the vehicle allocation receiving unit 116.
Among these, the business vehicle information processing unit 111, the time information processing unit 112, and the information request processing unit 113 perform the same processing as in the first embodiment.
[0037]
The vehicle allocation receiving unit 116 receives a vehicle allocation signal including the vehicle allocation point transmitted by the vehicle allocation processing unit 213 of the host 2 by the communication device 15 and displays a vehicle allocation request on the display device 13. Further, the map information stored in the external storage device 14 is referred to, and a map around the dispatch point is displayed on the display device 13.
[0038]
2. Configuration of Host As shown in FIG. 5, the host 2 that constitutes the customer information providing system for business vehicles includes a host processing device 21, an input device 22, a display device 23, an external storage device 24, and a communication device 25. Among these, the host processing device 21 is the “customer information processing means” and the “customer information distribution means” referred to in the invention described in claim 1. The host processing device 21 is also a “vehicle allocation processing unit” as referred to in the invention according to claim 6.
Hereinafter, the host processing apparatus 21 which is an element different from the first embodiment among the elements of the host 2 will be described. In addition, since elements other than the host processing device 21 are the same as those in the first embodiment, they are omitted.
[0039]
The host processing device 21 is configured by a microcomputer or the like, and can execute software corresponding to the customer information processing unit 211, the customer information distribution unit 212, and the vehicle allocation processing unit 213.
Among these, the customer information processing unit 211 and the customer information distribution unit 212 perform the same processing as in the first embodiment.
[0040]
The vehicle allocation processing means 213 obtains the vehicle allocation point desired by the customer who requested the vehicle allocation, the vehicle allocation time, and the like using the input device 22. In addition, the vehicle allocation processing unit 213 searches the customer information database 241 in the external storage device 24 for an empty vehicle and the business vehicle that can reach the vehicle allocation point earliest. Furthermore, the vehicle allocation point 116, the vehicle allocation time, etc. are transmitted to the vehicle allocation reception means 116 of the searched business vehicle.
[0041]
3. Processing Operation of Business Car Customer Information Providing System The processing operation of the business car customer information providing system of the second embodiment performs a vehicle allocation process in addition to the customer information processing and customer information acquisition processes similar to those of the first embodiment. be able to. Hereinafter, this dispatch process will be described.
[0042]
When a customer who wants to use a business vehicle requests the management center to dispatch a vehicle, he / she communicates the vehicle allocation point as the desired boarding location and the vehicle allocation time as the desired time. These dispatch location and dispatch time are input by the input device 22 and transmitted to the dispatch processing means 213.
The vehicle allocation processing means 213 searches the customer information database 241 in the external storage device 24 for a business vehicle that is currently empty and can reach the vehicle allocation point earliest. Thereafter, the vehicle allocation point 116, the vehicle allocation time, etc. are transmitted to the vehicle allocation reception means 116 of the searched business vehicle.
[0043]
The dispatching receiving means 116 of the business vehicle terminal 1 receives the dispatching point and dispatching time transmitted by the dispatching processing means 213 of the host 2 by the communication device 15 and displays a request for dispatching on the display device 13. Further, the map information stored in the external storage device 14 is referred to, and a map around the dispatch point is displayed on the display device 13.
[0044]
4). Due to the effects of the customer information providing system for business vehicles, the customer information providing system for business vehicles according to the second embodiment has a vehicle allocation point for customers who wish to dispatch in addition to the effects of the customer information provision system for business vehicles according to the first embodiment. It is possible to search and notify a business vehicle that can be reached in a short time. Further, by using the customer information database 241 obtained by the customer information processing, the search can be easily performed.
[0045]
In addition, in this invention, it can be set as the Example variously changed within the range of this invention not only according to the said Example but according to the objective and the use. That is, the search and display of customer information is not limited to business vehicles, but can be performed on the management center side by providing information processing means in the host processing device 21. Further, the customer information can be retrieved on the host 2 side via a wireless communication such as a taxi radio, and the result can be communicated to a business vehicle not provided with the terminal 1.
[0046]
Furthermore, when the business vehicle information is stored in the customer information database, information can be added and stored on the host 2 side. For example, the current location, which is one item of business vehicle information, is referred to, the weather at the current location is obtained from an external database, and can be accumulated as additional information by the host 2 together with the business vehicle information. By performing such additional processing, it is possible to reduce the input burden on the business vehicle side.
[0047]
Also, the current location obtained from the position information processing means (GPS receiver) and the map information in the external storage device are displayed together, and can be used as a car navigation system. Further, the position information processing means is not limited to the GPS receiver, but may be a current position determination means using a vehicle speed sensor, a direction sensor, or the like. Further, the GPS receiver and the current position determining means can be used in combination.
[0048]
Furthermore, in the business vehicle customer information providing system of the second embodiment, when the call terminal of the customer who wishes to dispatch is capable of transmitting a call position such as a PHS telephone, the host receives the call position. It can be a dispatch point. This eliminates the need for the customer to make a call at the dispatch location, and prevents mistakes in listening to the dispatch location and input errors.
[0049]
【The invention's effect】
According to the business vehicle customer information providing system of each of the first to fifth inventions, customer information necessary for attracting customers can be easily provided to the driver of the business vehicle. Moreover, since customer information is constantly updated and accumulated by business vehicle information transmitted from a plurality of business vehicles, it can be said that it is useful and up-to-date information.
Furthermore, the driver of a business vehicle can obtain such customer information according to various conditions (specific area, number of sales, fare revenue, travel distance, travel time), etc. Can be used to predict the revenue generated.
In addition to the above-described effect, the customer information providing system for business vehicles according to the sixth aspect of the invention can search and notify a business vehicle that can reach the delivery location of a customer who wishes to dispatch in a short time.
[Brief description of the drawings]
FIG. 1 is a block diagram for explaining a terminal configuration according to a first embodiment;
FIG. 2 is a block diagram for explaining a host configuration according to the first embodiment;
FIG. 3 is a table for explaining an example of a table structure of a customer information database.
FIG. 4 is a block diagram for explaining a terminal configuration according to the second embodiment;
FIG. 5 is a block diagram for explaining a host configuration according to the second embodiment;
[Explanation of symbols]
11; terminal processing device, 111; sales vehicle information processing means, 112; time information processing means, 113; information request processing means, 114; boarding / alighting information processing means, 115; position information processing means, 116; Input device, 13; display device, 14; external storage device, 15; communication device, 16; toll meter (get-on / off information processing means), 17; GPS receiver (position information processing means),
21; host processing device 211; customer information processing means 212; customer information distribution means 22; input device 23; display device 24; external storage device 241; customer information database 25;

Claims (6)

A terminal provided in the business vehicle and a host provided in the management center, the business vehicle terminal and the host are connected via a wireless network;
The terminal comprises a business vehicle information processing means, a time information processing means, an information request processing means, a boarding / alighting information processing means and a position information processing means, and the host comprises a customer information processing means and a customer information distribution means,
The business vehicle information processing means uses at least the current time information, weather, boarding fee, boarding distance, passenger boarding / alighting status and current position obtained by the time information processing means, boarding / alighting information processing means and position information processing means Information to the customer information processing means,
The information request processing means requests the customer information distribution means for customer information satisfying a predetermined condition requested by a business vehicle driver , and displays the customer information distributed by the customer information distribution means,
The customer information processing means accumulates the received business vehicle information in the customer information database as needed,
The customer information distribution means, in response to a request from the information request processing unit, the predetermined condition is satisfied the operating car information and customer information is taken out from the customer information database, and distributed as該客information to the information request processing unit ,
The predetermined condition can select at least a specific time, date, day of the week, boarding location, weather, season, and the customer information is at least one type of business vehicle information including a boarding fee. To provide customer information for commercial vehicles.   The passenger information providing system for a business vehicle according to claim 1, wherein the boarding / alighting information processing means obtains a passenger's boarding / alighting state by a charge meter provided in the business vehicle.   3. The business vehicle customer information providing system according to claim 1, wherein the time information processing unit and the position information processing unit obtain or correct the current time and the current position, respectively, by a GPS receiver provided in the business vehicle.   4. The customer information providing system for business vehicles according to claim 1, wherein the customer information includes at least a boarding point of a customer satisfying the predetermined condition.   5. The business vehicle customer information providing system according to claim 4, wherein the information request processing means displays the customer information together with a surrounding map. The host includes a vehicle allocation processing unit, and the terminal includes a vehicle allocation reception unit.
The dispatch processing means is close to the requested dispatch point at the present time, searches the customer information database for a business vehicle that is an empty vehicle, and transmits the dispatch point to the dispatch acceptance means of the business vehicle,
6. The business vehicle customer information providing system according to any one of claims 1 to 5, wherein the vehicle allocation receiving means displays the received vehicle allocation point.

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