JP4467327B2 - Paper sheet handling equipment - Google Patents

Description

  The present invention relates to a paper sheet handling apparatus that inhales paper sheets such as bankbooks of financial institutions, etc., and reads information from or writes information to paper sheets. About.

  In financial institutions, a passbook printer, a passbook recorder, an automatic transaction device (ATM), etc. are installed to read and write the passbook information.

  In the devices handling these passbooks, for example, when the passbook is inhaled in order to convey the passbook or read / write the passbook information correctly (see Patent Documents 1 to 4). . Hereinafter, the width adjustment of the bankbook will be particularly described. However, processing such as “conveyance speed change” may be executed for transporting or reading / writing a medium (see Patent Document 5).

JP 07-282205 A

JP 2001-180844 A JP 2003-089453 A JP 2003-012195 A JP 2002-003005 A

  According to the background art described above, according to the position of the bankbook, the bankbook that is out of the position suitable for inhalation, conveyance, and reading / writing is always shifted.

  However, there are many bankbooks carried by customers (users) of financial institutions that are accompanied by deformations such as folds, wrinkles, and tears. When a bankbook with such deformations is mechanically moved, There is a concern that the deformation of the passbook may be promoted and the user's passbook may be damaged, or the passbook sucked into the device may be clogged (jammed), causing a failure of the device itself. Even when the conveyance speed is changed, there is no difference in that the passbook is deformed by the conveyance.

  On the other hand, if the inhalation is performed without the width adjustment, an obstacle occurs in conveyance and reading / writing of information. On the other hand, simply returning the passbook to the user and reinserting it not only causes confusion to the user, but also reduces the turnover rate of the device, and the user passes the passbook that was not handled by the device to the manned counter. The frequency of bringing in may increase the efficiency of the overall financial business.

  Therefore, in view of the above problems, the present invention prevents the trouble caused by shifting the deformed passbook (and other paper sheets) while preventing the trouble of the user from becoming excessively large, so The purpose is to provide technology that improves efficiency.

  In order to achieve the above object, in the present invention, when the paper sheet cannot be inhaled, first, the user is requested to understand and deal with the reason / factor for not accepting the paper sheet, prompting the user to reinsert, and the predetermined number of times. A means for executing passbook width adjustment later is employed.

  When requesting an understanding of the reason / factor, “If you re-insert it, a width alignment will be performed. The width alignment is a correction for correctly transporting the bankbook. In some cases, it may cause the bankbook to be broken, so please correct the crease etc. and insert it. It is also effective to ask for

  It is also effective to change the guidance that is output in response to the number of insertions for understanding the reason / factor. It is also effective to set the order of guidance to be output in the order of the frequency of general reasons and factors.

  By the above means, paper sheet inhalation and subsequent processing (conveying / reading / reading etc.) are carried out without unnecessarily bothering the user while preventing the paper sheet from being deformed to promote deformation of the deformed paper sheet. ) Can be executed. In addition, the frequency of inquiries to persons with disabilities and manned contacts can be reduced to improve the operational efficiency of financial institutions.

  The present invention is a medium including a person who is unfamiliar with the handling of media (generally paper sheets including booklets such as passbooks) or a person who does not have special knowledge of the media, such as an automated teller machine (ATM). The present invention relates to a device that automatically handles the handling of

  An embodiment of the present invention will be described with reference to the drawings.

  FIG. 3 shows the configuration of a passbook printer that is used independently at a financial institution or embedded in an ATM or the like. When the booklet-type passbook 31 is inserted from the insertion port 32, the passbook 31 is sandwiched and transported by a plurality of transport rollers 33 arranged in the transport path 40. The conveyance roller 33 is driven by a motor. A conveyance roller, a motor, etc. are named generically and are also called a conveyance part. At the back of the insertion port 32, that is, to the right of the illustrated insertion port 32 and below the conveyance path 40, a passbook width adjusting mechanism 1 (also referred to as a correction unit) is provided to adjust the posture of the inhaled passbook 31. On the upper right side of the passbook width adjusting mechanism 1 across the conveyance path 40, there is an optical reading unit 34 for reading the printed contents on the surface of the passbook with a camera, a scanner or the like. A magnetic part for writing and reading magnetic data including customer information (account number, etc.) and transaction details (final print line, etc.) on a magnetic stripe which records magnetic information of a passbook below the printing unit 35 for printing. A magnetic recording unit 41 on which the head 36 is mounted is provided. Further, on the lower right side is a retreat path 38 for temporarily retracting the bankbook 31 being handled, and above the bankbook 31 when the handling page is full or when it is necessary to move to another subject page. A page turning mechanism 37 including a roller for turning the page is provided. A new passbook for the passbook 31 is stored in the front and rear of the apparatus, that is, in the upper left and right sides in the figure. The hoppers 30-1 and 30-2 that can be processed and issued are mounted. A control unit 39 for controlling the operation of the apparatus is provided at the lower part of the apparatus. The control unit 39 is configured by an IC, for example, and is a processor that performs calculations based on programs and data, and is also referred to as a processing unit. When the guidance screen is displayed on the ATM display 10, the control unit on the ATM side is also used. In this case, the control unit 39 includes both.

  FIG. 4 shows the configuration of the bankbook 31. When the cover 46 of the bankbook 31 is opened and inhaled and conveyed in the direction of the arrow 47, a bar code 45 indicating the page of the bankbook 31 and the type of account item is printed on the upper left in the conveying direction. The number of inner sheets 43 differs depending on the type of bankbook 31, for example, “ordinary account”, “general account”, and the like. A magnetic stripe 44 in which magnetic data including customer information and transaction details is written is attached to the back cover 42 of the bankbook 31.

  Next, FIG. 1 shows a configuration and a mechanism outline of a passbook width adjusting mechanism (also referred to as a skew correction unit). When the bankbook 31 is inserted from the insertion port 32, the bankbook 31 is sandwiched and transported by a pair of upper and lower transport rollers 33 (not shown) while the width direction of the bankbook 31 is regulated by the reference guide 2 and the bankbook width adjusting guide 1.

  Here, FIG. 7 is a view as seen from the insertion direction of the passbook 31 in FIG. 1. When the passbook width adjusting guide 1 is fixed on the conveyance path as in the prior art, depending on the state of the passbook 31, as shown in FIG. In some cases, the passbook 31 at the time facilitates deformation such as curving by the reference surface 2 and the passbook width adjusting guide 1-1.

2 is a view of FIG. 1 as seen from the insertion direction of the passbook 31 as in FIG. Here, the passbook width adjusting guide 1 can be moved up and down using a magnet 21 and a link 23 as shown in FIG. In FIG. 2A, when the iron core 22 of the magnet 21 is attracted in the direction of the arrow 6, the link 23-1 lifts the bankbook width adjusting guide 1-1 and the bankbook width adjusting guide 1-1 protrudes into the conveyance path 40. Next, as shown in FIG. 2B, when the iron core 22 of the magnet 21 is opened in the direction of the arrow 7, the link 23-2 is displaced, the passbook width adjusting guide 1-2 is lowered, and the lower conveyance guide 4 of the conveyance path 40 is lowered. Retreat downward. At this time, the bankbook 31 transported in the transport path 40 is not subjected to the regulation in the width direction. That is, the passbook width adjusting guide 1-2 is retracted from the conveyance path 40. The width adjustment operation at the time of handling is performed by sucking and conveying the bankbook 31 after the bankbook width alignment guide 1-1 is protruded into the conveyance path 40. The passbook to be sucked is regulated in the left-right direction by the reference guide 2 and the passbook width adjusting guide 1-1 and is conveyed while correcting the inclination of the passbook 31 at the time of insertion. Next, after the passbook 31 passes through the passbook width alignment guide 1-1, it is retracted to the position shown in the passbook width alignment guide 1-2. (When returning the bankbook 31 after finishing the handling process, the bankbook 31 is returned with the return port widened while being evacuated to the bankbook width adjusting guide 1-2 without restricting the left and right sides of the bankbook 31.)
Next, FIGS. 5 and 6 are diagrams for explaining the flow of operation of the paper sheet handling apparatus according to the present invention. In FIG. 5, when the operator inserts the bankbook 31 into the device insertion slot 32, first, the command content is determined by command execution presence / absence 51-1 from the upper software described later in FIG. 6. Implements command content 51-2. Next, the bankbook 31 inserted from the insertion port 32 is sucked 52, and the bankbook skew amount at the time of suction is checked 53-1. At this time, if the skew amount of the passbook 31 exceeds a prescribed amount (not shown), the passbook 31 is once discharged 53-2. The subsequent operation will be described later with reference to FIG. If the skew amount of the bankbook 31 is within the specified amount, the process proceeds to reading 54 of the page bar code 45, and then reading 55 of the magnetic data of the bankbook 31 and printing 56 of transaction details. Next, when it is necessary to turn the page because the corresponding page of the passbook 31 is full, 57-1 turns the page of the passbook 57-2. Next, the content of the transaction is updated 58 by overwriting the magnetic data of the book 31, the updated data is read again 59 and the passbook 31 is returned 60.

  Here, the operation for confirming the skew amount when the bankbook 31 is inhaled will be described with reference to the top view of the apparatus conveyance path 40 of FIG. In FIG. 9, 91, 92, 93, and 94 are sensors that can detect passage of the bankbook 31. When the bankbook 31 is inserted from the lower insertion port 32 shown in the figure, the sensor 91 in the vicinity of the reference surface 2 and the sensor 92 that detects the width of the bankbook 31 detect that the bankbook 31 is at the insertion port, and the suction operation is started. Next, the tip of the bankbook 31-1 during the suction conveyance passes through the skew detection sensors 93 and 94. At this time, in order to avoid simultaneous detection, the sensors 93 and 94 are intentionally shifted by a preset interval S95, and the skew amount of the bankbook 31-1 is determined by the difference between the detection times of the sensor 93 and the sensor 94. To do. The determination may be performed by the control unit 39, or a dedicated control unit may be provided. Note that the skew refers to a state in which the four sides of the medium including the bankbook 31 are not maintained parallel to the transport direction and are inclined at a certain angle, that is, a skew amount or more.

  FIG. 6 is a diagram for explaining the operation controlled by the control unit 39 when the skew amount of the bankbook 31 during suction conveyance is large as described with reference to FIG. The present apparatus prompts the re-insertion of the passbook 31 with respect to the passbook 31 which is judged to be abnormal because the skew amount of the passbook 31 being sucked and transported should not be transported (that is, it is skew).

  The number of times determined to be skew or the number of times discharged based on the determination is stored in a memory in the control unit 39 and counted (also referred to as a count unit). The count is reset when the transaction is complete and canceled. The discharge means that the user can receive the passbook, and the reinsertion means that the discharged passbook is inserted again.

  From the statistics and experience values of past banknote handling failures not shown here, prepare a plurality of guidance including explanation of skew factors and countermeasures in descending order of the factors that cause the banknote 31 skew during inhalation conveyance, The guidance and the corresponding operation of the apparatus are sequentially switched according to the number of returns due to the bankbook 31 skew. Switching based on the number of times includes switching based on the number of returns (frequency) per predetermined number of times or the number of continuous returns unless otherwise specified.

  In the determination 61, when the number of skew returns or the number of skew detections is less than N with respect to the preset first predetermined value N, for example, when the number of returns is 1 when the set value N = 2, the cause of skew occurrence It can be estimated that the passbook page difference or insertion direction difference is considered to be the most frequent, and the guidance (A) 62 shown in FIG. 8 to be described later is selected and the selected guidance is displayed on the display 102 as shown in FIG. Guidance (b) is shown to allow the user to check the page of the passbook 31 and the insertion direction.

  If the skew return count is 64th in the determination 61, it can be assumed that the user has unconsciously inserted a passbook 31 at an angle, for example, so that he / she can insert the passbook 31 and guide the insertion method of the passbook 31. The guidance (b) 65 for explaining the skew correction operation is selected and displayed on the apparatus handling screen, the correct insertion method of the passbook 31 and the corresponding contents on the apparatus side are explained to the user, At the next re-insertion of the bankbook 31, a command 66 is performed to perform the width adjustment operation of the bankbook 31.

  If it is determined in the determination 61 that the number of skew returns is N + α (second predetermined value, for example, N + 1), the fold and bend of the passbook 31 that can be considered as the next cause of the skew can be estimated. As described with reference to FIG. 7, repeatedly performing the width aligning operation may promote the deformation of the bankbook 31, so the width adjustment is not performed and the conveyance speed of the bankbook 31 is decreased. Guidance (c) 68 is displayed on the device handling screen for requesting the user to check and bend the passbook 31 and bending, and to explain the necessity of correction. When the passbook 31 is reinserted next time, A command 69 is issued to set the conveyance speed to X times (X <1). If the number of skew detections exceeds N + α after determination 61, guidance (d) 70-1 is displayed in consideration of factors such as device abnormality, and the system is terminated abnormally by guiding it to a manned window. And

  FIG. 8 is a diagram showing a guidance table prepared for dealing with various possible failures. In this table, a plurality of guidance including explanation of skew factors and countermeasures in order of high probability of factors causing the passbook 31 skew during inhalation conveyance from statistics / experience values of past passbook handling failures (not shown) are included. The guidance can be determined based on the skew detection count of the bankbook 31 or the discharge count based on the skew detection. In the example shown in FIG. 8, the assumed skew factors are set in the order of high probability. In addition to the above, a plurality of words can be arbitrarily set as long as the word prompts the user to guide and understand, but the effect is reduced. This table is managed by a storage unit (not shown) and can be arbitrarily set or changed.

  As described above, in the paper sheet handling apparatus to which the present invention belongs, the width adjusting guide 1 that arranges the conveying posture at the time of insertion of the medium is arranged in the medium width adjusting portion such as a passbook, and the width adjusting guide 1 is conveyed. It is possible to move away from the road so that it is not restricted in the width direction of the medium if necessary. In addition, even if the user is unable to accept the media or is instructed about the factors and countermeasures that cannot be handled, the user will be asked what kind of avoidance processing should be performed on the device side if the media cannot be handled. I was able to explain by using means such as guidance.

  In the first embodiment, the way of thinking about the case where the user inserts the bankbook from the outside is described. However, the present invention is not limited to this. For example, in the paper sheet device described in the first embodiment, the newly issued bankbook 31 in FIG. Embodiments such as monitoring the posture of the passbook 31 when it is fed from the passbook hopper 30-1 or 30-2 to the transport path 40 and issuing it, operating the width adjusting guide 1, and selectively using the presence or absence of the width adjusting guide, etc. Except for the implementation of the guidance issuance in 1, it can be used for the device connection interface inside the apparatus.

  As described above, the features described in the first and second embodiments can be expressed as follows.

  (1) Handle a booklet-type medium such as a passbook, carry a medium on a conveyance path for conveying the medium, a magnetic recording part for reading and writing magnetic data on the medium, a medium optical reading part for reading print information on the medium, and printing on the medium A printing unit, a page turning unit for turning a page of a medium, a hopper unit for storing and issuing a new medium, a skew detecting unit for checking the conveying posture of the medium, and a width adjusting unit for adjusting the conveying posture at the time of inserting the medium. The provided paper handling device normally inserts media without inserting it into the inserted media, and immediately issues guidance and alarms even if the media transport posture becomes abnormal in the skew detector. The skew detection abnormality frequency exceeds a certain cumulative number, a certain ratio, or a certain number of continuous times without performing the width-shifting operation or the conveyance speed change as avoidance processing. If in the wake of the, started for the first time to the paper sheet handling apparatus that adjust the attitude of the media a lateral move part.

  When the medium is inhaled, the skew detection error count does not occur immediately when the skew is detected by the skew detection unit, without raising an alarm or changing the conveyance speed as an avoidance process. (1) The paper sheet handling apparatus according to (1), in which a guidance or an alarm is issued for the first time when the number exceeds a certain cumulative number, a certain ratio, or a certain number of consecutive times.

  (3) When a medium is inhaled, even if the conveyance posture of the medium becomes abnormal in the skew detection unit, a guidance or an alarm is issued immediately, or a width-shifting operation or a conveyance speed change as avoidance processing is performed. First, when the number of skew detection abnormalities exceeds a certain cumulative number, a certain ratio, or a certain number of consecutive times, the media position is activated by starting the width-shifting unit during the transaction. The paper sheet handling apparatus according to (1) and (2), in which the passbook is returned without finishing the handling and the handling is terminated, and the width adjusting unit is activated for the first time when the medium is inhaled to adjust the posture of the medium.

  (4): Compared the increase or decrease in the number or percentage of skew detection abnormalities before and after the media width adjustment process or guidance or alarm issuance shown in (1) to (3), the number or percentage of abnormalities decreased. If this is the case, stop the above-mentioned width-shifting operation in subsequent transactions or cancel the issuance of guidance or alarms. Paper sheet handling equipment.

  (5): If, as a result of (4), there is no effect of countermeasures against skew detection abnormalities due to the execution of the media width adjustment operation or the issue of guidance or alarm, the media width adjustment performed in (1) to (4) For example, the operation is replaced with an operation for changing the conveyance speed of the medium, or the operation content of the width adjusting unit is changed, or the medium alignment operation and the change of the conveyance speed are combined to repeat (1) to (4). Paper sheet handling device to be executed.

  (6): The guidance or alarm shown in (1) to (5) is, for example, a content for estimating the state of the medium to be handled and requesting correction, or another device-side as shown in (5) Paper sheet handling device that informs that processing is to be carried out.

Diagram explaining the outline of the passbook width alignment mechanism The figure explaining the passbook width alignment part mechanism operation Diagram explaining the outline of the configuration of the passbook machine Diagram explaining the outline of a bankbook that records bank transaction details The figure explaining the flow of processing operation of the passbook bookkeeping machine The figure explaining the flow of processing operation of the passbook bookkeeping machine Diagram explaining media deformation and jamming factors Diagram explaining avoidance process and guidance contents Diagram explaining the skew detection method Diagram explaining automatic teller machine and device handling screen

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... Width alignment guide, 2 ... Reference guide, 31 ... Passbook, 32 ... Insertion port, 33 ... Conveyance roller, 40 ... Conveyance path, 30-1, 30-2 hopper , 91-94 ... Sensor, 102 ... Display

Claims (3)

A transport unit for transporting paper sheets;
A detecting unit for detecting skew of the paper sheets in the conveying unit;
A correction unit for correcting the skew detected by the detection unit;
A count unit that counts the number of times the skew is detected by the detection unit or the number of times the skew is discharged by the transport unit;
A display for displaying guidance to the user;
Consists of
When the skew is detected by the detection unit, the sheet is discharged by the transport unit, and the guidance content to the user to be displayed on the display unit according to the number of skew detections or the number of discharges counted so far by the counting unit. When the discharged paper sheets are reinserted , the passbook width adjustment processing by the correction unit and the passbook transport speed are set to normal inhalation according to the number of times counted by the counting unit. A paper sheet handling apparatus that performs any one of the inhalation processes later than the processing time . The paper sheet handling apparatus according to claim 1,
A paper sheet comprising a storage unit for storing a plurality of guidance contents to the user, including skew factors and countermeasures in descending order of a factor that causes skew in the paper sheet during inhalation processing. Handling equipment.   The paper sheet handling apparatus according to claim 2,
  The sheet handling apparatus, wherein the correction unit includes a width alignment guide that adjusts a conveyance posture of the paper sheet, and the width alignment guide is configured to be retractable from the conveyance unit.

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