JP4468313B2 - Karaoke guest room system linked with food and beverage self-order POS system at karaoke gathering stores - Google Patents

Description

  The present invention relates to a karaoke guest room system in which an electronic menu ordering device and a karaoke device are communicatably installed in a karaoke gathering store, and more specifically, for a customer to search for karaoke music and make a music performance reservation. The present invention relates to a karaoke room system in which an electronic menu ordering device having a function as a karaoke remote control device and a function as a terminal of a self-order POS system for a customer to operate to order food and drink and a karaoke device cooperate.

  In a karaoke group store such as a karaoke box, a karaoke apparatus is installed in each of a plurality of guest rooms. A guest can rent a guest room in units of hours and enjoy singing by allowing the karaoke apparatus to freely play karaoke music within the usage time. It is also possible to order food and drink in the guest room. Therefore, a well-known POS system is introduced in the karaoke gathering store.

  POS (point of sales) refers to collecting data (item, quantity, time of sale, etc.) related to sales at the site of sales / payment of merchandise. A general POS system in a restaurant has a computer called an ordering controller that manages sales in the store, a POS terminal that wirelessly transmits information about orders from customers to the ordering controller, and order information input from the POS terminal. The printer includes a printer for printing and transmitting to the kitchen, and a POS-compatible register that performs price calculation and receipt issuance at the checkout.

  When a customer orders food and drink at a karaoke gathering store, the customer calls the store clerk using an interphone or the like in the guest room and tells the store clerk the desired item determined by looking at the menu. The store clerk inputs the ordered item through the POS terminal. As a result, information relating to the customer's order is printed out in the kitchen, and the item to be cooked and the serving destination are notified to the cook and the serving staff. The order information is transmitted to and stored in the ordering controller, and when the customer leaves, a register installed at the front desk counts the food and beverage charges for each room, and the store clerk determines the Charge the customer for the cost of eating and drinking along with the usage fee.

  By the way, recent karaoke apparatuses are provided with a tablet computer (guest room terminal) equipped with a music search function as a remote control device that receives user input by wireless communication. And the function as an electronic menu ordering apparatus was additionally mounted in this guest room terminal, and the customer was able to operate the guest room terminal and order food and drink by himself (refer nonpatent literature 1). Patent Document 1 below describes a technique related to a karaoke centralized management method for linking a guest room terminal and a POS.

A guest room terminal equipped with an electronic menu ordering device function allows a food item listed in the menu to be selected and presented to the customer, and provides order information of the item designated by the customer to the POS system. According to the POS system (self-order POS system) in which such customers can order food and drink by themselves, customers can order food and drink without having to call the store clerk one by one, and the time to call the store clerk can be reduced. Order opportunities increase. As a result, it can be expected to increase sales related to eating and drinking at karaoke gathering stores.
Japanese Patent Laid-Open No. 2004-334066 XING Inc., “Release“ Order Entry System ”for Karaoke Stores”, [online], [Search December 16, 2005], Internet <URL: http://www.xing.co.jp/news/news051109 .html>

  At the karaoke gathering store, the usage time of each guest room is fixed. The usage fee is charged as a room charge or for each customer. The customer can sing any number of karaoke songs within the usage time if paying the room usage fee. Therefore, the upper limit of the revenue related to the use of the guest room at the karaoke group store is determined by the number of guest rooms and the business hours of the day. If you want to make more money, you will have to order more food and drink. However, if the customer is crazy about karaoke, the chances of ordering food and drink will decrease.

  The present inventors considered that it is necessary to link singing karaoke with the willingness to order food and drinks in order to improve profits at a karaoke gathering store. And if it is a guest room terminal equipped with an electronic menu ordering device function, paying attention to the advantage that the operation for using karaoke and the operation for ordering food and drink can be performed with the same hardware, the karaoke device and the guest room terminal are included. The present invention was created by thinking about increasing food and beverage ordering opportunities by linking a guest room computer system (karaoke guest room system) and a POS system.

The present invention is specified by the following requirements (1) to (10).
(1) A karaoke guest room system in which an electronic menu ordering device and a karaoke device are communicably equipped in each guest room of a karaoke group store. (2) The electronic menu ordering device includes a menu database, display means, and input means. (3) The menu database aggregates item information about food and drink items associated with item IDs. (4) The display means displays an image under the control of the control means ( 5) The input means can accept operation input by the customer. (6) The control means performs discount flag processing, menu processing, and POS processing. (7) Discount flag processing is discounted from the karaoke device. (8) Menu processing responds to operation input, and item information in the menu database is set when a message is notified. It (9) POS process of accepting the order entry to display the time of accepting orders input on the menu processing, the discount flag outputs order information including discount information and item ID if it is set to the POS system The discount flag is reset, and if the discount flag is not set, the discount information is not included , and the order information including the item ID is output to the POS system. (10) The karaoke apparatus stores the song ID of the discount assignment song, If the song ID of the song to be played is a discount assignment song, a message will be displayed that if the song is sung and the score is good, the food and drink fee discount will be displayed, and the score data at the time of playing the song exceeded the standard In such cases, notify the electronic menu ordering device of a discount message.

The present invention also extends to a karaoke customer system that satisfies the following requirements (21) and (22) in addition to the above requirements (1) to (10).
(21) When setting the discount flag, the discount flag processing associates the item ID included in the discount message notified from the karaoke device with the flag. (22) The karaoke device sets the song ID of the discount assignment song. If the song ID of the song to be played is a discount assignment song if the item ID is stored in association with the item ID, a message that the food and drink of the corresponding item ID is discounted if this song is sung and the score is good Display a discount message including the item ID to the electronic menu ordering device if the scoring data at the time of performance of the music exceeds the standard

  The present inventors have recognized that there is a limit to the profit structure in karaoke collective stores based on guest room rental fees. For this reason, we are trying to improve profitability by developing paid services that accompany karaoke, such as a service that can record singing voices on CDs.

  On the other hand, in view of the fact that most of the sales at karaoke gathering stores are due to the price related to eating and drinking in the guest room, the search for a new service that can directly link the service accompanying karaoke to the increase in food and drink ordering opportunities in the guest room Was. The present invention has been made based on such a background.

  According to the karaoke guest room system of the present invention, when a customer who visits a karaoke gathering store makes a performance reservation for a song, if the song is a discount assignment song, if the song is sung and the score is good, It can be discounted. Therefore, the customer can enjoy singing a song as if it were a game, and if the grading result of the singing is good, the price of the food and drink is discounted, so the customer wants to order additional food and drink.

  Therefore, it can be expected that the customer's willingness to sing karaoke and the desire to order food and drink are linked, and even if the customer is crazy about karaoke, the chance to order food and drink increases. In other words, it can be expected to improve the profits of the karaoke gathering stores.

=== Network configuration in a karaoke group store ===
FIG. 1 shows a network configuration in a karaoke group store (hereinafter referred to as a karaoke store) in which the karaoke room system of the present invention is installed. The karaoke guest room system 1 of this embodiment is a part of a well-known online karaoke system. Two networks of the well-known POS system 60 responsible for various operations related to food and drink orders coexist. The karaoke system and the POS system 60 are connected via the gateway 50 to enable communication from the karaoke system to the POS system 60. The LAN of each store 100 is connected to a host device 90 managed by a karaoke company via a VPN 80b using the Internet 80a, and the karaoke device 2 receives distribution of karaoke data from the host device 90.

  The guest room terminal 30 attached to the karaoke apparatus 2 is connected to the LAN 110 of the karaoke system via the wireless access point 50 through a wireless LAN interface (IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, etc.) of a predetermined standard installed in the guest room terminal 30. To communicate with the karaoke apparatus 2. The guest room terminal 30 also functions as an electronic menu ordering device, and transmits order information related to food and drink items and charges to the POS system 60 via the LAN 110 and the gateway 50. In the POS system 60, based on the received order information, for example, an item or a guest room at the distribution destination is printed on a printer installed in the kitchen, or output to a POS compatible register at the front of the karaoke store 100. .

=== Basic configuration and operation of karaoke room system ===
The karaoke guest room system 1 according to the present embodiment includes a karaoke device 2 and a guest room terminal 30 installed in each guest room 120. FIG. 2 shows a functional block configuration of the karaoke apparatus 2. Moreover, the external view of the guest room terminal 30 was shown in FIG. The karaoke apparatus 2 has almost the same hardware configuration as a performance terminal of a known communication karaoke system. The central control unit 11 controls each peripheral component unit to control the karaoke device 2, and the hard disk device 12 is the origin of generation of accompaniment music data mainly composed of MIDI data and lyrics images for a large number of karaoke songs. Karaoke data including lyrics rendering data is stored. In addition, table of contents information such as song titles and artist names, video data for a long time in a predetermined format, and script data that defines the video data processing sequence (storage location and processing order of video data to be processed, etc.) are also stored. Has been. The central control unit 11 identifies karaoke data, table of contents information, script data, and the like of each music piece by the music piece ID, and manages this as a karaoke database. Then, the karaoke data is received from the host device 90 connected in a timely manner via the network interface 23, and the contents of the karaoke database are updated.

  The hardware configuration of the guest room terminal 30 attached to the karaoke device 2 is basically the same as that of a known tablet computer having a wireless LAN interface, and is stored in the karaoke device 2 in an external storage such as a built-in hard disk device. The table of contents information similar to the information stored therein, various image information displayed on the touch panel 31, and the like are stored, and the stored information is managed as a music index database. In addition, location information (such as an IP address) about the karaoke apparatus 2 in the same guest room as an operation target such as performance reservation is also stored in the external storage.

  The guest room terminal 30 receives a fragment of the table of contents information as a query through a dialog with the user via the touch panel 31 and takes out the table of contents information of the corresponding karaoke music from the music index database and presents it. When the guest room terminal 30 finally identifies a karaoke song as one song and the user inputs that the song is reserved for performance, the performance reservation command code including the song ID is sent via the wireless LAN interface. And transferred to the karaoke apparatus 2 in the same guest room 120 via the connected LAN 110.

  The central control unit 11 of the karaoke apparatus 2 receives the music ID transmitted from the guest room terminal 30 via the LAN 110 via the network interface 22. Alternatively, the music ID input to the operation panel 14 provided in the karaoke apparatus 2 is received via the operation control unit 13. The received music ID is stored in an internal RAM and managed in a performance processing queue. Then, music IDs are sequentially extracted from the queue, the corresponding karaoke data is read from the hard disk device 12, and the accompaniment music data in the karaoke data is transferred to the synthesizer 18 to generate accompaniment music.

  On the other hand, as for the lyric rendering data, the lyric image in which the portion to be sung is changed in color in synchronization with the accompaniment music is sequentially developed in the video RAM 15 as a bitmap. Also, predetermined moving image data is sequentially transferred to the video control unit 16 in a predetermined order based on the script data, and the background moving image of the lyrics image is decoded.

  The mixing amplifier 19 mixes and amplifies the accompaniment music and the singing voice input to the microphone 21 and outputs the sound from the speaker 20. The video control unit 16 superimposes the lyric image on the decoded moving image and displays it on the display 17.

  Moreover, the karaoke apparatus 2 is provided with the singing scoring function which evaluates the skill of a singing state according to an accompaniment music. And the singing scoring part 23 is provided as hardware for implement | achieving the function. When the central control unit 11 receives a user input indicating that the singing scoring function is used, the central control unit 11 sequentially transfers the music information of the main melody in the karaoke data of the performance music to the singing scoring unit 23. The singing scoring unit 23 samples the singing voice signal input from the microphone 21 and converts it into digital singing voice data, and extracts the singing voice pitch from this singing voice data. Then, the pitch reference value is compared with the singing voice pitch, and the score based on the comparison result is sequentially output for each appropriate section, for example, for each measure. In the present embodiment, the section score of 100 points is output sequentially. When the performance of all the singing parts is finished, such as after the performance is finished, the central control unit 11 totals the section scores that have been sequentially output from the singing scoring unit 23 so far, and the average score (final score) is used as the scoring result. Displayed on the display 17.

  As described above, the guest room terminal 30 also functions as an electronic menu ordering device. In the external memory, item information (name, image, price, calories, etc.) about food and drink items that can be ordered is stored as a menu database. The guest room terminal 30 identifies each item by an item ID, and manages the item information (name, image, price, calorie, etc.) associated with each item ID. When a predetermined operation input is received, each item information of the menu database is displayed on the touch panel 31, and an order input of the displayed item can be received. 4 to 7 are schematic screens displayed on the touch panel 31 until the customer orders a certain item. The top screen (FIG. 4, 130) displayed when the guest room terminal 30 is activated has a screen configuration mainly including a button group 131 for performing an operation for searching for karaoke music and performing a performance reservation. Then, when the call button 132 of the electronic menu ordering device function on this screen 130 is designated, a top screen (menu top screen: FIGS. 4 and 140) as an electronic menu ordering device is displayed. The menu top screen 140 is provided with buttons (141, 142) for individually searching for items such as drinks and foods. The customer searches for an item to order from the menu top screen 140 as a starting point. Then, an item selection screen (FIG. 6, 150) for selecting a target item is displayed on the touch panel 31. Then, when the number of orders for a specific item from the displayed items is specified from the list down box 151 and the selection button 152 corresponding to the item is designated, an order screen for confirming the selected item and placing an order (FIG. 7). 160) is displayed. The customer confirms the order item and quantity on this screen 160 and makes a final order decision. This screen 160 also has a list down box 161 for specifying the quantity, and the quantity can be specified again. If there is no mistake in the order, the “order” button 162 is instructed to confirm the order. If the user does not place an order, the “cancel” button 163 is instructed, and the screen is returned to the screen 150 for selecting the previous item.

  When the guest room terminal 30 accepts an instruction operation to the “order” button 162 on the order screen 160, the guest room terminal 30 outputs the corresponding item ID and the quantity thereof and order information including the ID of the guest room terminal 30 to the POS system 60. Based on the received order information, the POS system 60 identifies the orderer and the guest room serving as the customer and the ordered item, and proceeds to processing for subsequent POS operations.

=== Discount assignment song ===
The karaoke database of the karaoke apparatus 2 identifies and manages a specific music piece as a discount assignment piece, and attaches a code indicating that it is a discount assignment piece to the song ID. And the karaoke guest room system 1 of a present Example links | relates the singing scoring function in the karaoke apparatus 2, and the electronic menu ordering apparatus function in the guest room terminal 30, and thereby the customer's willingness to order the discount subject music Can be improved. Specifically, when a song reserved for performance by a customer is a discount assignment song, when the song is played, the singing scoring function is activated. It is a discount to improve the willingness to order food and drink. For this purpose, the karaoke apparatus 2 stores a standard score such as 80 points as a fee discount condition. On the other hand, the guest room terminal 30 stores, in the external storage, discount information for calculating the price of the discounted item such as 10% of the regular price or 50 yen when the price discount condition is satisfied. .

  FIG. 8 shows the flow of fee discount processing based on the singing score result when performing the task song in the karaoke room system 1. A musical performance reservation is made at the guest room terminal 30, and the music ID is registered in the queue at the karaoke apparatus 2 (s1 to s3). The central control unit 11 of the karaoke apparatus 2 sequentially extracts the music IDs from the performance processing queue. Then, if the extracted music ID is that of the discount assignment music, a message is displayed on the display indicating that the price of food and drink is discounted if the music is sung and the score is good (s4, s5 → s6). FIG. 9 shows a display screen for this message.

  Next, the central control unit 11 activates the singing scoring function when playing the discount assignment music (s7), and compares the final score with the reference score when the performance of the discount assignment music is completed. If the score is equal to or higher than the standard, a discount message for instructing the guest room terminal 30 to discount food and drink is notified (s8, s9 → s10 → s11, s12 → s13). When the guest room terminal 30 receives the discount message from the karaoke apparatus 2 via the wireless LAN interface 37, the guest room terminal 30 sets a discount flag in a predetermined storage area such as a predetermined area of the RAM (s14). When an order input for a certain item is received, if the discount flag is set, the order information including the discount information is output to the POS system 60, and the discount flag is reset (s15, s16 → s17, s18). If the discount flag is not set, order information not including discount information is output to the POS system 60 (s16 → s19). If the received order information includes discount information, the POS system 60 discounts the charge by applying the discount rate or discount rate specified in the discount information to the list price of the ordered item (s20), and after the discount The processing for the subsequent POS business is performed as if the order for the designated item was received at the fee (s21).

  Note that the discount information is information for instructing that a discount is to be given, and information that is the origin of calculation of discount charges such as a discount rate and discount amount may be stored on the POS system 60 side. That is, when receiving the order information including discount information from the guest room terminal 30, the POS system 60 discounts the price of the ordered item based on the calculation origin information of the discount charge stored by itself, and the discounted charge You may process orders for specified items.

=== Discount assignment song specifying items ===
In the above embodiment, when the discount assignment music is played, the fee is discounted no matter what items are ordered after the performance. Not limited to this example, the hard disk device 12 of the karaoke device 2 stores the song ID of the discount assignment song and the item ID of the item to be discounted in association with each other. If necessary, information for the customer to identify the item such as the item name of the discount target item is also stored. Then, when performing the discount assignment song, the corresponding discount target item is displayed on the message screen, and if the singing score result at the time of the discount assignment song performance is above the standard, the item ID of the discount target item is set. The included discount message is notified to the guest room terminal 30.

  The guest room terminal 30 stores the item ID in the discount message in association with the discount flag, and outputs the order information including the discount information to the POS system 60 when the corresponding item is ordered.

  In this way, by discounting a specific item, for example, if a new item is associated with a discount theme song, it can be expected that the frequency of ordering the new item by the customer will increase. Increase awareness of items.

It is a network block diagram including the karaoke guest room system in the Example of this invention. It is a functional block diagram of the karaoke apparatus which comprises the said karaoke guest room system. It is an external view of the guest room terminal which comprises the said karaoke guest room system. It is the schematic of the initial screen displayed on the said guest room terminal. It is the schematic of the top screen displayed when the said guest room terminal starts as an electronic menu ordering apparatus. It is the schematic of the item selection screen displayed when the said guest room terminal is functioning as an electronic menu ordering apparatus. It is the schematic of the order screen displayed when the said guest room terminal is functioning as an electronic menu ordering apparatus. It is a flowchart of the charge discount process based on the singing scoring result at the time of performance of the subject music in the karaoke room system. It is the schematic of the message screen which a karaoke apparatus displays prior to the performance of the said subject music.

Explanation of symbols

1 Karaoke guest room system 2 Karaoke equipment 30 Guest room terminal 60 POS system

Claims (2)

A karaoke guest room system in which an electronic menu ordering device and a karaoke device are communicably equipped in each guest room of a karaoke group store,
The electronic menu ordering apparatus includes a menu database, display means, input means, and control means,
The menu database aggregates item information about food and drink items associated with item IDs,
The display means displays an image under the control of the control means,
The input means can accept operation input by the customer,
The control means performs discount flag processing, menu processing, and POS processing,
Discount flag processing sets a discount flag when a discount message is notified from the karaoke device,
The menu process displays each item information in the menu database in response to the operation input and accepts the order input. The POS process accepts the discount information and the discount information if the discount flag is set when the order input is accepted in the menu process. The order information including the item ID is output to the POS system to reset the discount flag. If the discount flag is not set, the discount information is not included , and the order information including the item ID is output to the POS system.
The karaoke device stores the song ID of the discount assignment song, and when the song ID of the song to be played is the discount assignment song, displays a message that the food and drinks are discounted if the song is sung and the score is good. A karaoke room system that notifies a discount message to the electronic menu ordering device when the scoring data at the time of performance of the music exceeds the standard. In claim 1, when the discount flag processing sets the discount flag, the item ID included in the discount message notified from the karaoke device is associated with the flag,
The karaoke apparatus stores the item ID in association with the song ID of the discount assignment song, and when the song ID of the song to be played is the discount assignment song, if the score is good after singing this song, the eating and drinking of the corresponding item ID is performed. A karaoke room system that displays a message that the price of the item is discounted and notifies the electronic menu ordering device of a discount message including the item ID when the scoring data at the time of performance of the music exceeds the standard.

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