JP4716236B2 - Internet coupon management method and settlement method - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to the management and settlement of coupons issued by customers for soliciting customers, and in particular, the coupons are electronically managed using the Internet and mobile phones, and the execution of the benefits is easily processed. The present invention relates to a coupon management method and a settlement method via the Internet.
[0002]
[Prior art]
Conventionally, in stores such as merchandise stores and restaurants, coupon tickets (sometimes referred to as service tickets) may be issued in order to make customers visit the store again. In some cases, not only a single independent store, but also a ticket issued jointly in a local shopping street, or a ticket issued in common by a tenant entering a department store. This coupon is given to the customer every time the customer visits the store or according to the payment amount, and the types are considered to be classified as follows.
[0003]
(1) Issue one coupon for each visit.
[0004]
(2) Issue a coupon for each fixed amount of money in a single payment.
[0005]
(3) Issue a coupon with the number of points printed in proportion to the payment amount.
[0006]
(4) Issue coupons with different values depending on the purchased products and services.
[0007]
When the customer collects the coupon, a certain value is generated. That is, when a customer collects a predetermined number of coupon tickets or a predetermined number of points, the same use as a cash voucher is guaranteed at the store or other affiliated stores. Examples of coupon usage include the following.
[0008]
(a) Collecting a predetermined number of coupons frees goods and services.
[0009]
(b) Depending on the number of coupons collected, the price of goods and services can be discounted at a predetermined discount rate.
[0010]
(c) The total number of points indicated on the collected coupons becomes a cash voucher, which can be deducted from the price of a specific product or service.
[0011]
There are also stores that issue service cards instead of issuing such coupons. This is to stamp a business card size cardboard or plastic card each time a store visits or for every fixed amount of money. The service card is a system in which a product or service can be made free, discounted, or deducted from the payment amount, like a coupon, depending on the number of stamps on the card.
[0012]
The reason why a store issues coupons and service cards is to attract and repeat customers at the store, shopping district, and department store. This is a strategy for sales promotion to keep customers in the same store.
[0013]
Now, in order to use the coupon issued in this way, the customer has to collect and store it until a predetermined number of sheets are accumulated. The collection method is often stored in a customer's wallet or commuter pass. When the coupons are stored in a wallet or commuter pass, things other than the original bills and commuter passes are mixed, making it difficult to take out the bills and commuter passes. Also, if different types of coupons are stored from multiple types of stores, the wallet and commuter pass pockets swell, making it difficult to carry around. Furthermore, when bills, commuter passes and coupons were mixed in the wallet or commuter pass compartment, it was unsightly. Although the coupon can be stored at home, the place where the coupon is stored may be forgotten or lost over time, and the customer cannot receive the benefits.
[0014]
Since the service card is a piece of paper, there is no need to collect it like a coupon, and there is an advantage that it is not bulky even if it is stored in a wallet or commuter pass. However, it is psychologically difficult for customers to present a service card to a store clerk in order to stamp the service card every time they shop, and it is difficult to enclose the original customer. In order to seal the service card, the stamp ink adheres to the hand, wallet, and commuter pass compartment, causing stains.
[0015]
Moreover, when a store issues a coupon ticket or a service card, a problem arises in managing the coupon ticket or service card in the store. Coupons and service cards have the same value as a kind of cash voucher in the store or shopping street, and management close to cash must be performed. In other words, if you collect several coupons, the goods and services will be free, or if you collect a certain number of points, you can purchase goods and provide services like cash in that store In that store, the same utility value as cash is generated. If the stored coupons or service cards are stolen, or if they are diverted by employees, the same damage will occur as if the cash was stolen in the store. In order to prevent such damage, the store side has to handle coupons and service cards as carefully as cash, which is troublesome. Further, in order to prevent theft or sideways flow, a serial number may be printed on a coupon ticket or a service card, but there is a drawback that the printing cost becomes high. Originally, this is one of the sales methods that can be carried out at a low cost. However, if the printing cost increases for management, it would result in a fall.
[0016]
Although coupons and service cards have the above-mentioned drawbacks, customers can be enclosed in stores, shopping streets, department stores, and the like, and there is an effect that the repeat rate to stores is high. Moreover, since it is a very simple method of printing on a piece of paper or imprinting on a card, it has been universally used throughout the country from old times to the present day. However, due to the spread of credit cards, etc., it was desired to improve the primitive customer service system.
[0017]
[Problems to be solved by the invention]
In view of the drawbacks of the above-mentioned coupons and service cards, the present invention can manage coupons collected by customers electronically on a server through the Internet, and can be processed electronically even when exercising the benefits. Management method and settlement method.
[0018]
Further, in the present invention, a mobile phone that anyone has recently used is used for inputting and settlement of coupon ticket issuing information. Due to technological advances, mobile phones can connect to the Internet and have data communication functions. Using this Internet connection function, ticketing information printed on a coupon ticket by a mobile phone can be stored in a ticket management device, and the number of coupons and service cards and stamps can be electronically managed on the ticket management device side. .
[0019]
If the number of coupons or service cards managed by the ticket management device through the mobile phone or the stamp has reached a predetermined value, the privilege according to the number or stamp can be exercised at the store. In the payment of the privilege, a customer can be confirmed by a mobile phone number, and a series of procedures for discounting or discounting a product or service charge in a store can be electronically processed.
[0020]
Usually, a mobile phone is carried when going out. Even if you don't have a wallet or commuter pass, a mobile phone is a must-have item for communicating with the outside. For this reason, when a customer visits a store, a shopping street, a department store, etc., a mobile phone is always brought in. If coupons and service cards are managed with a mobile phone, there is no need to carry a piece of paper or a card. In addition, small paper pieces such as coupons and service cards may be lost, but all these disadvantages can be eliminated if they are stored on a server via the Internet.
[0021]
[Means for Solving the Problems]
In the invention of claim 1 of the present application, the store side issues the coupon and distributes it to the customer, and the customer provides the privilege provided by the store side based on the total number of coupon tickets collected by the customer or the value printed on the ticket surface. In the system of customer solicitation that can be enjoyed, different ticketing information is printed on each ticket face of the coupon ticket issued by the store side, the ticketing information of each coupon ticket is stored in the ticket management device, and the coupon ticket from the customer A homepage for accepting registration is opened on the Internet, the customer accesses the homepage from the terminal device, sends the customer's mobile phone number and the ticketing information printed on the coupon, and the ticket management device sends the email. When the customer's mobile phone number and ticketing information were received and matched, it matched with the stored ticketing information. Is a management method of the coupon via the Internet, characterized in that it managed in association with the Coupon tickets and mobile phone number of the customer.
[0022]
In the invention of claim 2 of the present application, the store side issues the coupon and distributes it to the customer, and the customer provides the benefit provided by the store side based on the total number of coupon tickets collected by the customer or the value printed on the ticket surface. In the system of customer solicitation that can be enjoyed, different ticketing information is printed on each ticket face of the coupon ticket issued by the store side, the ticketing information of each coupon ticket is stored in the ticket management device, and the coupon ticket from the customer A homepage for accepting registration is opened on the Internet, the customer accesses the homepage from the terminal device, sends the customer's mobile phone number and the ticketing information printed on the coupon, and the ticket management device sends the email. When the customer's mobile phone number and ticketing information were received and matched, it matched with the stored ticketing information. -Pon tickets and customer's mobile phone numbers are managed in association with each other, and a public line is connected to the ticket management device via a number analysis device that detects the incoming phone number. When a customer calls a ticket management device with a mobile phone, the number analysis device recognizes the mobile phone number, identifies the customer, and gives the customer a privilege worthy of the coupon ticketing information managed by the ticket management device. It is a settlement method of coupon coupons over the Internet, which is characterized by being enjoyed.
[0023]
The invention of claim 3 of the present application is characterized in that a number that is not discontinuous by a random number and does not overlap with other coupons issued at least on the same day is printed on the surface of the coupon. It is the management method and settlement method of the coupon ticket by the internet of Claim 1 or Claim 2.
[0024]
The invention of claim 4 of the present application is the coupon management method and settlement method using the Internet according to claim 1 or 2, wherein the terminal device is a mobile phone that can be connected to the Internet.
[0025]
DETAILED DESCRIPTION OF THE INVENTION
Next, an embodiment of the coupon management method and settlement method using the Internet of the present invention will be described with reference to the drawings.
[0026]
<Description of system configuration>
FIG. 1 is a system including the Internet for carrying out the present invention. The ticket issuing machine 11 that can issue the coupon ticket 10 is connected to the ticket management apparatus 15 by a dedicated line 13, and the register 12 is connected to the ticket management apparatus 15 by a dedicated line 14. The ticket issuing machine 11 can issue a coupon ticket 10 by printing necessary information on a built-in roll paper by operating a ticket issuing key 31. The register 12 can input a sales amount, a deposit amount, and the like by operating an accounting key, and manages cash registration that allows cash receipt and payment and credit card settlement. This register 12 can manage money by itself, but has a built-in function to exchange information with the outside through a communication line. The ticket issuing machine 11 and the register 12 are installed in a store such as a retail store or a restaurant, and the ticket issuing machine 11 and the register 12 are connected to the ticket management device 15 through dedicated lines 13 and 14.
[0027]
The ticket management device 15 is connected to a fixed telephone network 21 and further connected to the Internet 24 via a mobile communication network 22 and an Internet service provider (ISP) 23. The PHS and the mobile phone 25 are connected to the mobile communication network 22 via the base station 26. The mobile phone 25 is used by a customer, and can be connected to the Internet 24 via the mobile communication network 22 given not only a voice call but also a unique mail address. The ticket management device 15 has a telephone function with the fixed telephone network 21 and a connection function with the Internet 24, and is connected with a number analysis device 27 for detecting a telephone number to be received. A predetermined process is performed in response to the notification of the telephone number. The ticket management device 15 and the mobile phone 25 of the customer exchange information via a home page of the Internet 24.
[0028]
<Registration of ticket issue and ticket issue information>
Next, FIG. 2 is a block diagram showing in detail the management mechanism on the side issuing the coupon ticket 10 and the mechanism on the customer side registering the coupon ticket 10. In this figure, the register 12 shown in FIG. 1 is omitted.
[0029]
A ticketing control circuit 30 for controlling the entire ticketing machine 11 is provided inside the aforementioned ticketing machine 11, and a ticketing key 31 that is operated when issuing the coupon ticket 10 is connected to the ticketing control circuit 30. It is. The ticket issuing control circuit 30 is connected to the output of a random number generating circuit 32 that generates a random number according to a predetermined procedure, and at the same time, is connected to the output of a clock circuit 33 that always generates a date / time signal. . A printer 34 is connected to the output of the ticket issuing control circuit 30, and matters necessary for issuing the coupon 10 are printed by the printer 34.
[0030]
The above-described ticket management device 15 stores the coupon ticket 10 issued by the database, and has a function of sorting and storing which coupon ticket 10 each customer has acquired, and manages the coupon ticket 10. Can do. The ticket management device 15 stores a ticketing information management server 38 that receives ticketing information from the ticketing control circuit 30 through the dedicated line 13, and the ticketing information management server 38 stores all the information on the issued coupon tickets 10. Is connected to the ticketing database 39. A customer information distribution server 40 is connected to the ticketing information management server 38. The customer information distribution server 40 distributes which customers have obtained which coupons 10 and provides ticketing information for each customer. A customer-specific database 41 to be stored is connected. On the other hand, the customer connects to the Internet 24 via the mobile communication network 22 from the mobile phone 25, accesses the homepage established by the store, and sends the mobile phone number and the ticket issuing information described in the coupon 10 as an e-mail. . The Internet connection server 42 of the ticket management device 15 is connected to the Internet 24 via the fixed telephone network 21, receives an e-mail from a homepage, and receives the customer's mobile phone number and ticketing information separated from the contents of the e-mail. Transfer to the customer information distribution server 40.
[0031]
<Procedure for issuing coupons>
Next, with reference to FIG. 1 and FIG. 2, a procedure until the customer registers and manages the issued ticket voucher 10 and the issued coupon voucher 10 in the ticket management device 15 will be described.
[0032]
When a customer visits a store such as a merchandise store or a restaurant, or when there is a single sale, when the ticketing key 31 of the ticketing machine 11 shown in FIG. A ticket 10 is issued. A roll paper on which no information is printed is stored in the ticket issuing machine 11, and necessary information is printed on the roll paper by operating the ticket issuing key 31, and the coupon ticket 10 is effective as a cash voucher or the like. Processed. In the case of issuing the coupon 10, there may be a case where one coupon voucher 10 is issued for one customer who visits the store, or a case where the coupon 10 is issued with one payment even if the customer visits the group. . The coupon 10 thus issued is handed over to the customer.
[0033]
Processing for issuing the coupon 10 by the ticket issuing machine 11 will be described with reference to FIG. When the ticketing key 31 is pressed, the signal is transmitted to the ticketing control circuit 30, and the ticketing control circuit 30 edits information necessary for the ticketing and outputs it to the printer 34. Information to be edited by the ticketing control circuit 30 includes a random number generated from the random number generation circuit 32, a date from the clock circuit 33, and other character information set in advance and stored in a nonvolatile memory or the like. . The random number generation circuit 32 generates a random number under the condition when the ticketing key 31 is pressed, and outputs the random number to the ticketing control circuit 30. At this time, the random number generation circuit 32 is set not to generate a dark random number but to output the same random number at least on that day. Therefore, the same random number is not generated on the day (or the week and the month) when the ticket is issued. In addition, the random number generated from the random number generation circuit 32 may have a specific law so that the ticket issuing numbers do not coincide with each other by chance. This protects the customer from guessing the ticketing number and not the fake ticketing number, not the consecutive numbers. Further, the clock circuit 33 always outputs the date (and until the time) when the ticket issuing key 31 is pressed to the ticket issuing control circuit 30. The ticket issuing control circuit 30 edits the ticket issuing information by combining the random number from the random number generating circuit 32, the date from the clock circuit 33, the character information stored in the non-volatile memory, etc., and outputs it to the printer 34 to output the information. To print.
[0034]
<Details of coupon print side>
In this way, the ticket issuing information is printed on the roll paper by the printer 34 and processed into an effective coupon ticket 10. The surface of the printed coupon 10 is shown in FIG. The coupon ticket 10 is printed with the store name issued in the upper row and the value of the coupon ticket 10, that is, “You can eat one meal when you collect 10 tickets”. In the coupon 10, when 10 tickets are collected, one meal is free. When the customer collects the same coupon 10 using the store 10 times, the 11th meal is free. Is given. In the middle, an issue date 47 and a ticket issue number 48 are printed. The issue date 47 is the date when the coupon is issued by the store, and the ticket issue number 48 is a random number output from the random number generation circuit 32. By the combination of the issue date 47 and the ticket issue number 48, each coupon ticket 10 has completely different ticket issue information without issuing the coupon ticket 10 printed with the same ticket issue information. Further, the URL 49 of the home page and the expiration date 50 of the coupon 10 are printed on the lower part. Customers can access the URL 49 of the home page. Further, the expiration date 50 is the last day on which the coupon coupon 10 can be used, and is automatically printed, for example, within one year or half a year from the ticket issuing under the conditions set in the ticket issuing control circuit 30.
[0035]
<Storage of information on issued coupons>
Simultaneously with the operation of issuing the coupon ticket 10 in the above-described procedure, the ticket issuing control circuit 30 transmits the ticket issuing information to the ticket issuing information management server 38 through the dedicated line 13. The ticketing information transmitted from the ticketing control circuit 30 to the ticketing information management server 38 is the same as the ticketing information used when issuing the coupon ticket 10 and is composed of at least an issue date 47, a ticketing number 48, and an expiration date 50. ing. The ticketing information is stored in the ticketing database 39 via the ticketing information management server 38. In the ticketing database 39, the ticketing information is stored as shown in the table on the left side in FIG. In this table on the left side, No is assigned to the ticketing information transferred from the ticketing control circuit 30 by a sequential number in the order received, and one ticketing information is stored with one No. . Therefore, in the table on the left side of FIG. 5, the row in the horizontal direction is ticket issue information corresponding to one coupon ticket 10.
[0036]
<Input and transmission of ticket issue information for coupon 10>
If the customer receives the coupon ticket 10 issued in the above procedure at the store, a registration procedure must be performed in order for the coupon ticket 10 to be valid as that customer's. This registration procedure is performed by a terminal device that can be connected to the Internet 24. In this embodiment, the ticket issuing information transmission procedure is performed by the mobile phone 25 of the customer. The mobile phone 25 can make a voice call and has a unique mail address, and can send and receive e-mails by connecting to the Internet 24. FIG. 4 is an enlarged view of the display unit 55 of the cellular phone 25. The display unit 55 can display characters, numbers, and the like on a liquid crystal screen. The customer operates the mobile phone 25 to call the URL 49 of the store homepage printed on the coupon 10 of FIG.
[0037]
An example of the called homepage screen of the store is shown on the display unit 55 in FIG. On the homepage screen that appears on the display unit 55, a framework necessary for inputting ticket issuing information printed on the coupon ticket 10 is laid out. On this homepage screen, a plurality of input frames 56 to 58 divided into squares are arranged, and the registration procedure is completed only by inputting ticketing information into these input frames 56 to 58. An input frame 56 for inputting the mobile phone number of the customer is shown in the upper part of the homepage screen, an input frame 57 for inputting the issue date 47 printed on the coupon ticket 10 is shown in the middle part, and a coupon is shown in the lower part. An input frame 58 for inputting the ticket issuing number 48 printed on the card 10 is arranged. At the lowest position, if ticketing information is input to all the input frames 56, 57, and 58, a transmission frame 59 for transmitting the data to the Internet 24 at once is arranged. It is. In other words, each input frame 56, 57, 58 is input with a number that is ticketing information from the keyboard, and after that, by placing the cursor on the transmission frame 59 and clicking, the enter key (execute) is pressed. The issued ticketing information is sent to the homepage as an e-mail. The procedure for transmitting data using such a cellular phone 25 is a conventionally known method.
[0038]
<Receipt of ticketing information>
By such a procedure, the electronic mail transmitted from the mobile phone 25 is transmitted to the homepage of the store where the coupon ticket 10 is issued, and further arrives at the mail receiving server 42. The mail receiving server 42 removes unnecessary information from the incoming e-mail, and the customer's unique information entered in FIG. 4, that is, the mobile phone number, the issue date 47 when the coupon 10 is issued, and the ticket printed on the coupon 10. The number 48 is transferred to the customer information distribution server 40 as one unit of information.
[0039]
<Distribution and management of ticketing information>
In this way, the ticket issuing information attached to the e-mail is distributed and managed by the customer database 41 by the e-mail from the customer who has reached the customer information distribution server 40. That is, in the customer database 41, ticket issue information is managed for each customer (for each mobile phone number), and the number of coupons 10 received by the customer is stored in the customer database 41. A process of distributing the ticket issue information of the coupon ticket 10 for each customer (for each mobile phone number) will be described with reference to FIGS.
[0040]
FIG. 5 illustrates the process of combining the ticketing information stored in the ticketing database 39 with the customer's mobile phone number. FIG. 5 shows a process of distributing ticket issuing information to three mobile phone numbers. Here, the mobile phone number is
(1) 090-9876-5432
(2) 090-4321-8765
(3) 090-3556-3871
Is used. When each mobile phone number is combined with the ticket issue information printed on the coupon ticket 10 from the mobile phone 25 and transmitted to the ticket management device 15 via the store's homepage, the ticket issue information stored in the ticket issue database 39 and The ticketing information and the mobile phone number can be combined. That is, the ticketing information printed on the coupon ticket 10 can be used as a common clue, and the matching ticketing information can be collected into the mobile phone number. In FIG.
Mobile phone numbers of 090-9987-5432 include
The ticketing information of No0001, No0008, and No0014 is combined.
[0041]
The mobile phone number of 090-4321-8765 includes:
The ticketing information of No0002, No0011, and No0017 is combined.
[0042]
The mobile phone number 090-3556-3871
The ticket issuing information of No0004, No0007, No0012, and No0016 is combined.
[0043]
That is, when the ticketing information described in the coupon 10 transmitted from the mobile phone 25 via the Internet 24 and the ticketing information stored in the ticketing database 39 match, the corresponding ticketing database 39 is displayed. The stored ticketing information is combined with the telephone number of the mobile phone 25. The combined ticket issue information and telephone number combined information are stored in the customer-specific database 41 from the customer information distribution server 40 for each telephone number. The ticketing information stored in the ticketing database 39 is copied to the customer database 41 by being combined with the telephone number, and the original storage of the ticketing database 39 is deleted. As a result, the same ticketing information is assigned to another telephone number by a third party, and one coupon ticket 10 is prevented from being used twice.
[0044]
FIG. 6 shows a state in which information obtained by combining ticketing information extracted from the ticketing database 39 and a mobile phone number is accumulated. In FIG. 6, each ticket issuing information is classified according to the mobile phone number.
Three pieces of ticket issuing information are combined with the mobile phone number 090-9876-5432, and three coupons 10 are accumulated ((1) in FIG. 6))
Three pieces of ticket issuing information are combined with the mobile phone number 090-4321-8765, and three coupons 10 are accumulated (2 in FIG. 6))
Four pieces of ticket issue information are combined with the mobile phone number 090-3556-3871, and four coupons 10 are accumulated (3 in FIG. 6). By such processing, the coupon ticket 10 printed on paper is electronically stored in the customer-specific database 41.
[0045]
<Generation of benefits based on accumulated ticketing information>
In this way, the ticket issue information of the coupon ticket 10 is accumulated in each mobile phone number, and as shown in the guidance of the coupon ticket 10 shown in FIG. 3, ten coupon tickets 10 (that is, ticket issue information). If you collect, you will receive a benefit that one meal is free. As described in FIG. 2, by sequentially inputting the ticket issuing information of the coupon 10 with the mobile phone 25, the ticket issuing information shown in FIG. 6 is sequentially stored in the mobile phone number of the customer and managed as electronic information. Is done. When 10 pieces of the accumulated ticket issuing information are collected, a customer who has the mobile phone number is given a privilege that one meal is free.
[0046]
<Mechanism of privilege processing by coupon 10>
As described above, when the coupon ticket 10 is received, the ticket issuing information is registered and the ticket issuing information for 10 sheets is stored in the customer database 41, the customer of the mobile phone number is free of one meal. Benefits (rights) are generated. In order to exercise this privilege, the customer must insist that 10 pieces have been collected at the store where the coupon ticket 10 is issued and exercise the privilege. In the following, exercise of benefits and data transfer by exercise will be explained. FIG. 7 is a block diagram showing in detail the configuration when exercising the issued ticket information of the coupon ticket 10 as a privilege. In FIG. 7, the ticket issuing machine 11 shown in FIG. 1 is omitted.
[0047]
The customer's mobile phone 25 and the store number analyzer 20 are connected via a base station 26, a mobile communication network 22, and a fixed telephone network 21. The number analysis device 20 is connected to a verification circuit 65 of the store ticket management device 15. The customer information distribution server 40 is connected to the verification circuit 65, and the register 12 is connected via the privilege data output circuit 66 and the dedicated line 14.
[0048]
When a call is made from the mobile phone 25 to the store, a call signal reaches the store's number analysis device 20 and the mobile phone number (own station number) of the mobile phone 25 is notified. The number analysis device 20 outputs the notified mobile phone number to the verification circuit 65 of the ticket management device 15. The collation circuit 65 outputs the mobile phone number to the customer information distribution server 40, and collates the stored information corresponding to the mobile phone number from the ticketing information stored in the customer-specific database 41 from the customer information distribution server 40. . In the collation processing, ticket issue information corresponding to the mobile phone number is searched from the stored information stored in the customer database 41. In this search, if ten pieces of ticketing information are stored in the accumulated information of the corresponding mobile phone number, the customer who owns the mobile phone number has a privilege that one meal is free. to decide. If the ticket issuing information corresponding to the mobile phone number stored in the stored information is 9 or less, it is determined that the privilege has not yet been generated. The determined privilege data is retransmitted from the customer information distribution server 40 to the verification circuit 65 and then transferred to the privilege data output circuit 66. Then, the privilege data output circuit 66 transfers this privilege data to the register 12 via the dedicated line 14.
[0049]
A cash counting circuit 70 for performing accounting processing such as sales and settlement is housed in the register 12 described above, and a dedicated line 14 is connected to the cash counting circuit 70. The money counting circuit 70 includes a sales input key 71 for inputting items, amount, unit price, etc. of sales, a sales memory circuit 72 for storing all data of sales, and the total sales etc. A sales indicator 73 for displaying on the screen is connected. The structures and functions of the money counting circuit 70, the sales input key 71, the sales storage circuit 72, and the sales display 73 are the same as those of the POS register used conventionally. The money counting circuit 70 is provided with a function for performing settlement based on the privilege data from the privilege data output circuit 66 input from the dedicated line 14.
[0050]
<Procedure for Clearing with Benefits>
Now, when the customer collects ten coupons 10 and registers the ticketing information in the customer-specific database 41 with the mobile phone 25 held by the customer, a privilege determined by the store is generated. After the right to exercise this privilege is generated, the procedure for the settlement process by exercising the privilege will be described.
[0051]
In FIG. 7, after the customer visits the store and finishes the meal, the treasurer in the store pays the meal. The treasurer inputs the details of the slip through the register 12 and totals the payment amount. The calculated charge amount or total value for the customer is displayed as a number on the sales display 73. Normally, in this state, the customer pays the amount indicated on the sales indicator 73 with cash, a credit card, or a voucher. However, since the customer at this time has accumulated 10 coupon tickets 10, they have the privilege (right) that one meal is free. A procedure to exercise this benefit and free meals is required.
[0052]
At the end of the meal, the bill is summed up by the treasurer, and at the stage of paying the money, the customer tells the treasurer that they have the benefit of free meals. Then, the treasurer tells the customer a certain telephone number (privilege telephone number) set to confirm the privilege, and makes a call from the customer's mobile phone 25 to the telephone number (privilege phone number). To request. At this time, the treasurer requests the customer to change the setting to the function of “number notification of (local number)” when making a call. Here, the telephone number (privilege telephone number) is a fixed telephone number assigned to the number analysis circuit 20.
[0053]
When the customer sets the mobile phone 25 to “number notification (of own station number)” and places a call to a specific phone number (privilege phone number) notified by the treasurer, the mobile phone number (own station number) is It is detected by the number analysis circuit 27 and transmitted to the verification circuit 65. The collation circuit 65 transmits the mobile phone number to the customer information sorting server 40, and the customer information sorting server 40 collates whether ticketing information corresponding to the mobile phone number is stored in the customer database 41. The customer-specific database 41 searches based on the transmitted mobile phone number, and retrieves how many pieces are stored for the corresponding mobile phone number from among the ticketing information distributed and stored.
[0054]
If the customer information distribution server 40 does not store 10 pieces of ticketing information corresponding to the mobile phone number in the verification, the customer information distribution server 40 does not transmit a signal corresponding to the privilege to the verification circuit 65. If more than 10 pieces of ticketing information corresponding to the mobile phone number are stored, the customer information distribution server 40 determines that the customer who owns the mobile phone number has a privilege and collates the free clearing signal. This is transmitted to the circuit 65. The verification circuit 65 transmits a free settlement signal from the customer information distribution server 40 to the privilege data output circuit 66, and the privilege data output circuit 66 cancels the charge for making the charge amount free to the money counting circuit 70 through the dedicated line 14. The signal is output.
[0055]
The monetary counting circuit 70 that has received the signal for canceling the billing resets the billing amount shown on the sales indicator 73, and performs a process of deleting the sales information such as the billing amount of the customer stored in the sales memory circuit 72 . The store treasurer tells the customer that meals at the store are free and does not charge money. In addition, when the customer exercises the privilege by collecting the coupon ticket 10 by such a procedure, the customer information distribution server 40 includes the ticket issue information stored corresponding to the mobile phone number of the customer. Subtract 10 sheets.
[0056]
According to this series of procedures, the privilege by the coupon 10 collected by the customer can be exercised and the privilege that one meal is free can be enjoyed. Of the number of coupons 10 accumulated so far by the exercise of the privilege, the number corresponding to the privilege is deleted from the customer information distribution server 40. In order for the customer to receive the next privilege, the procedure for registering and storing the ticket issuing information described above is performed again, and the number of coupon tickets 10 is accumulated. FIG. 8 is a flowchart showing a series of procedures from issuing the coupon ticket 10 to exercising the privilege.
[0057]
[Other Embodiments of the Invention]
FIG. 9 shows another embodiment of the present invention. In the first embodiment, the ticket issuing machine 11 that issues the coupon ticket 10 and the register 12 that performs the settlement are separate. In the second embodiment, two functions can be processed simultaneously by the dual-purpose register. That is, in FIG. 1, instead of the ticket issuing machine 11 and the register 12 connected to the ticket management apparatus 15, a dual-purpose register is used. The ticket management apparatus 15 and other system configurations are the same as those in the first embodiment. is there.
[0058]
<Issuance of combined receipt 81 and accumulation of benefits>
FIG. 9 shows the sheet of the dual-purpose receipt 81 issued from the dual-purpose register. This combined receipt 81 is issued by printing specific characters on plain roll paper, and the upper half of one sheet is a receipt portion 91 and the lower half is a coupon portion 92. It has the functions of both receipts and coupons. The receipt portion 91 is printed with sales items, sales amount, total amount, etc., and has a receipt function similar to a normal register. The coupon card portion 92 is printed with the same contents as the coupon ticket 10 shown in FIG. That is, the issue date 47 for issuing the combined receipt 81, the ticket issue number 48 by random number, the URL 49 of the homepage of the store, and the expiration date 50 for receiving the privilege are printed. In this way, the single receipt 81 is printed with two types: the receipt portion 91 of the proof of receipt of money and the coupon portion 92 where the store gives a privilege to the customer.
[0059]
The procedures for ticket issue management, customer ticket issue information registration, and rights exercise in this embodiment are exactly the same as those in the first embodiment.
[0060]
【The invention's effect】
In the present invention, in the management and accumulation of coupon tickets issued at stores such as merchandise stores and restaurants, customers manage the coupon tickets as they are issued and manage them electronically on the store side server without storing and storing them as they are. Can be accumulated. For this reason, in the store, coupons (sometimes referred to as service tickets) on which benefits are printed on papers are issued to attract customers, but customers do not have to manage coupons physically. Management burden can be reduced. Also, at the store side, once coupons issued with papers are registered in the server, customer benefits management is simplified without receiving or exchanging papers in subsequent processing. Since the Internet is used for transmission of the ticket issue information, it is possible to easily connect to the server and communicate from anywhere. In particular, coupon ticket issue information transmitted to a store server using the Internet is distributed and managed for each mobile phone number. Since the mobile phone number is given only to the mobile phone, the mobile phone number can identify the owner. Since the same mobile phone number does not exist, ticketing information can be sorted by a simple method (invention of claim 1).
[0061]
In the present invention, service tickets issued at a store by a server on the store side can be sorted and stored using a mobile phone number as a clue. And in exercising the privilege by the service ticket, the owner of the privilege can be specified by calling the mobile phone and confirming the telephone number. Since there is no same telephone number assigned to a mobile phone, the owner of the mobile phone can be identified as the person who has accumulated the coupon, making it easy to identify the owner of the privilege (claims) Invention of 2).
[0062]
In the present invention, since the number of the service ticket issued by the store side is printed with a random number, it is not a serial number, so a third party cannot forge the service ticket (invention of claim 3).
[0063]
In the present invention, ticketing information can be transmitted to a store-side server via a mobile phone using a mobile phone, and ticketing information can be stored in the server anywhere. For this reason, it is not necessary to store the service ticket with paper, and the ticket issuing information can be easily stored as a privilege from anywhere (invention of claim 4).
[Brief description of the drawings]
FIG. 1 is a conceptual diagram of a system showing an embodiment of the present invention.
FIG. 2 is a block diagram showing a configuration of accumulation and distribution of ticket issuing information according to the present invention.
FIG. 3 is a plan view showing ticket issuing information printed on a service ticket according to the present invention.
FIG. 4 is an explanatory diagram showing a screen of a mobile phone when ticketing information is transmitted by a mobile phone in the present invention.
FIG. 5 is a chart for explaining ticket issuing information assigned to a service ticket and a process for distributing the information by a mobile phone number in the present invention.
FIG. 6 is a chart for explaining an accumulation state of ticket issuing information that is sorted and accumulated for each mobile phone number in the present invention.
FIG. 7 is a block diagram showing a configuration for processing privilege matching by accumulation of ticketing information according to the present invention.
FIG. 8 is a flowchart showing a series of processes from service ticket issuance to privilege matching in the present invention.
FIG. 9 is a plan view showing a combined receipt having the function of a service ticket for issuing a ticket in the second embodiment of the present invention.
10 coupons
11 Ticketing machine
15 ticket management device
16 Internet
18 Mobile phone
20 Number analyzer
32 Random number generator
38 Ticketing information management server
39 Ticketing database
40 Customer information distribution server
41 Customer database
47 Issue Date
48 ticketing number
49 Homepage URL
50 Expiration Date
65 Verification circuit

Claims (4)

The coupon that the store side issues the coupon 10 and distributes to the customer, and the customer can enjoy the benefits provided by the store side by the total number of coupon tickets 10 collected by the customer or the value printed on the ticket surface. 10 customer solicitation system,
A ticketing machine 11 for issuing the coupon ticket 10;
A ticket management device 15 for storing and managing information on the issued coupon ticket 10 and individual customer information;
A mobile phone 25 that can send the ticket issuing information printed on the coupon 10 and its mobile phone number by e-mail;
The Internet 24 capable of transmitting e-mail between the ticket management device 15 and the mobile phone 25, and
The ticket issuing machine 11 includes a control circuit 30 that generates information necessary to be established as the coupon ticket 10 and a printer 34 that prints ticket issuing information on the coupon ticket 10 based on the ticket issuing information developed by the control circuit 30. And
The ticket management device 15 includes a ticketing information management server 38 that receives the ticketing information developed by the control circuit 30, a ticketing database 39 that temporarily stores the ticketing information received by the ticketing information management server 38, and the Internet 24. The Internet connection server 42 that receives the transmitted e-mail including the ticketing information and the mobile phone number, the ticketing information and the mobile phone number received from the Internet connection server 42, and the ticketing database 39 through the ticketing information management server 38 And a customer information distribution server 40 that extracts ticket issue information from the customer and distributes the ticket issue information and mobile phone number to the customer database 41.
The customer sends an e-mail by combining the mobile phone number and the ticketing information printed on the coupon 10 with the mobile phone 25, and the customer information distribution server 40 temporarily stores the ticketing information and the mobile phone stored in the ticketing database 39. A coupon voucher management method using the Internet, characterized in that the number is combined and stored in the customer database 41 and the ticket issue privilege information of the coupon ticket 10 is managed by the mobile phone number in the customer database 41. The coupon that the store side issues the coupon 10 and distributes to the customer, and the customer can enjoy the benefits provided by the store side by the total number of coupon tickets 10 collected by the customer or the value printed on the ticket surface. 10 customer solicitation system,
A ticket issuing machine 11 capable of generating information on the coupon 10;
A register 12 having a printing mechanism capable of issuing a receipt and the like, and issuing a coupon 10 by the printing mechanism;
A ticket management device 15 connected to the ticket issuing machine 11 and the register 12 for storing and managing the ticket issuing information of the coupon ticket 10 and the individual customer information generated by the ticket issuing machine 11 and transmitting the printing instruction of the coupon ticket 10 to the register 12. When,
A mobile phone 25 that can send the ticket issuing information printed on the coupon 10 and its mobile phone number by e-mail;
The Internet 24 capable of transmitting e-mail between the ticket management device 15 and the mobile phone 25, and
The ticket issuing machine 11 is composed of a control circuit 30 that generates information necessary for establishing the coupon ticket 10,
The ticket management device 15 includes a ticketing information management server 38 that receives the ticketing information developed by the control circuit 30, a ticketing database 39 that temporarily stores the ticketing information received by the ticketing information management server 38, and the Internet 24. The Internet connection server 42 that receives the transmitted ticket issue information and a signal including the mobile phone number, the ticket issue information and the mobile phone number received from the Internet connection server 42, and from the ticket issue database 39 via the ticket issue information management server 38. It consists of a customer information distribution server 40 that extracts ticket issuing information and distributes the ticket issuing information and mobile phone number to the customer database 41;
The customer combines the mobile phone number and the ticketing information printed on the coupon ticket 10 with the mobile phone 25 and sends them by e-mail. The customer information distribution server 40 temporarily stores the ticketing information and the mobile phone stored in the ticketing database 39. A method of managing coupons over the Internet, comprising combining numbers and storing them in a customer-specific database 41 and managing ticketing information of coupons 10 by mobile phone number in the customer-specific database 41. The coupon that the store side issues the coupon 10 and distributes to the customer, and the customer can enjoy the benefits provided by the store side by the total number of coupon tickets 10 collected by the customer or the value printed on the ticket surface. 10 customer solicitation system,
A ticketing machine 11 for issuing the coupon ticket 10;
A ticket management device 15 for storing and managing information on the issued coupon ticket 10 and individual customer information;
A mobile phone 25 that can send the ticket issuing information printed on the coupon 10 and its mobile phone number by e-mail;
Internet 24 capable of transmitting e-mail between ticket management device 15 and mobile phone 25;
A number analyzer 27 connected to the fixed telephone network 21 for detecting an incoming telephone number received from the outside;
It consists of a register 12 for clearing benefits,
The ticket issuing machine 11 includes a control circuit 30 that generates information necessary to be established as the coupon ticket 10 and a printer 34 that prints ticket issuing information on the coupon ticket 10 based on the ticket issuing information developed by the control circuit 30. And
The ticket management device 15 includes a ticketing information management server 38 that receives the ticketing information developed by the control circuit 30, a ticketing database 39 that temporarily stores the ticketing information received by the ticketing information management server 38, and the Internet 24. The Internet connection server 42 that receives the transmitted ticket issue information and a signal including the mobile phone number, the ticket issue information and the mobile phone number received from the Internet connection server 42, and from the ticket issue database 39 via the ticket issue information management server 38. The ticket issuing information is extracted and the ticket issuing information and the mobile phone number are assigned to the customer-specific database 41. The customer information sorting server 40 responds to the incoming phone number by a signal from the number analysis device 27. Based on a collation circuit 65 that collates stored information and a determination signal from the collation circuit 65 The privilege data output circuit 66 for generating a privilege data to Jisuta 12 is composed of,
The customer combines the mobile phone number and the ticketing information printed on the coupon ticket 10 with the mobile phone 25 and sends them by e-mail. The customer information distribution server 40 temporarily stores the ticketing information and the mobile phone stored in the ticketing database 39. The number is combined and stored in the database 41 for each customer, and issuance information of the coupon ticket 10 is managed by the mobile phone number in the database 41 for each customer. The number analysis device 27 analyzes the mobile phone number of the mobile phone by calling the telephone, and the matching circuit 65 issues the ticket corresponding to the mobile phone number stored in the customer information distribution server 40. The information is collated from the database 41 for each customer, and if it is collated, the privilege data is registered in the register 1 from the privilege data output circuit 66. Approval method of coupon via the Internet, characterized in that the transfer to. The ticket issuing information printed on the coupon ticket 10 is a discontinuity by random numbers, and is a number that does not overlap with other coupon tickets 10 that are issued at least on the same day. A coupon management method and settlement method via the Internet.

Images