JP4819261B2 - Amusement store customer information management system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a game store visit information management system capable of efficiently monitoring customer store visit information.
[0002]
[Problems to be solved by the invention]
For example, in pachinko parlors, since customer visit information of competing stores located in the vicinity is very important information, various systems for efficiently obtaining customer visit information of other stores have been proposed.
[0003]
However, the conventional system does not want to tell the competitors the customer's store visit information, but because it could not respond to the request to know the competitor store visit information, it has not spread, even now, The company regularly visits competing stores during the day to check for customers. For this reason, it is a fact that multiple neighboring pachinko shops go to the same pachinko shop to confirm the arrival of customers redundantly, which is inefficient and leads to an increase in labor costs for monitoring. It was. In addition, since the customer information collected by the amusement store was never disclosed, it was not possible to obtain statistics on customer information nationwide.
[0004]
The present invention has been made in view of the above circumstances, and its object is to provide a game store customer who can efficiently collect customer visit information from other stores and obtain statistics on customer visit information over a wide area. It is to provide an incoming information management system .
[0005]
[Means for Solving the Problems]
The game store visit information management system of the present invention is operated by a management means for managing visit information of a plurality of amusement stores and a person in charge of monitoring the visit information at the game store, so that the visit information Mobile communication means for transmitting the monitoring result to the management means,
The management means is a store to be monitored by the person in charge of monitoring the customer information, is another store located in a predetermined area where the own store is located and includes three or more stores, and in the predetermined area. Monitoring the customer information by receiving from the portable communication means a store area database that is set as a store that does not overlap with the monitored store of other stores that are located, and the monitoring result of the customer information in the monitored store results and customer input information database for registering, with a view wherein the customer input information monitoring gaming facility the person has monitored the other stores located in the predetermined area, the monitoring personnel self-shop from the outside Management is possible in a unified manner (claim 1).
[0006]
According to such a configuration , the game shop located in the predetermined area monitors the visit information of other stores in the predetermined area so as not to overlap with the monitoring of the visit information by other stores. It is possible to monitor the customer information of each store without duplication.
[0007]
Then, when the monitoring result is transmitted from the portable communication means to the management means, the management means centrally manages the visit information of each amusement store so that it can be viewed from the outside, so that the visit information of the amusement store can be managed efficiently. it can. Therefore, each store in the predetermined area can confirm customer purchase information of other competing stores.
[0009]
Further, the management unit may be of a WWW server a third party to manage (claim 2).
According to such a configuration, since the customer information is managed by the WWW server managed by a third party, the reliability of the customer information can be improved and the burden of management operations at the amusement store can be reduced. it can.
[0010]
Further, the mobile phone may be able to input customer information by activating a customer information input application downloaded from the WWW server (claim 3 ).
According to such a configuration, it is possible to input customer information based on the latest customer information input application.
[0011]
Further, the management means may statistically manage customer information of game stores located in a plurality of areas (claim 4 ).
According to such a configuration, it is possible to know, for example, purchase information of nationwide game stores by browsing the purchase information statistically managed by the management means.
[0012]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, an embodiment in which the present invention is applied to a pachinko parlor will be described with reference to the drawings.
FIG. 2 schematically shows a customer information system according to the present invention. In FIG. 2, a mobile phone (corresponding to mobile communication means) 1 has a management server 3 (corresponding to management means) composed of a WWW server connected to the Internet 2 via a base station 4 and a management center 5. A browser, which is application software for downloading necessary content data by accessing, is incorporated.
[0013]
The management server 3 is installed and operated by a third party organization independent from the amusement store, and this third party organization is operated by a system participation fee invested by the amusement store participating in this system. In response to a request from the mobile phone 1, the management server 3 downloads a customer information input application to the mobile phone 1, uploads the customer information input to the mobile phone 1, and externally. In response to a request from a personal computer 6 (see FIG. 1), a site for downloading a customer information browsing application to the personal computer 6 and downloading browsing information or statistical information to the personal computer 6 is provided.
[0014]
The management server 3 is provided with various databases (DB) for managing customer information. As these DBs, a store area DB, an installed model DB, a customer information DB, and a browsing permission calendar DB are set.
FIG. 4 shows the store area DB. In FIG. 4, in the store area DB 7, an area, an ID, a password (PW), and a monitoring target store are set so as to be registered corresponding to each store. In this case, as an area, as shown in FIG. 3, an area including three or more neighboring stores is set as one area, and the stores within the same area are monitored so as not to overlap customer information. It is registered in. In other words, the monitored store of customer information registered in one amusement store is another store located in the same area, and the other stores are not set redundantly as monitored stores of other amusement stores. It has become.
[0015]
FIG. 5 shows the installed model DB. In FIG. 5, the installed model DB 8 includes a store that uses this system and a model number. The model code is set so that it can be registered.
FIG. 6 shows the customer information DB. In FIG. 6, the customer information DB 9 includes date, store, time and model number. The customer information is set so that it can be registered.
FIG. 7 shows the browsing permission calendar DB. In FIG. 7, a permission flag can be set in the browsing permission calendar DB 10 so as to correspond to the store and date.
[0016]
Next, the operation of the present embodiment will be described.
If an amusement store wants to improve the monitoring efficiency of customer information using this system, it participates in this system.
The third-party organization that operates this system gives an ID and a password to a game store that wants to participate, and determines and notifies a monitored store. Further, the ID, password, and monitoring store determined in this way are registered in the store area DB 7 shown in FIG.
As described above, when three or more participating stores in one area are registered in the management server 3, the participating stores can use the system as follows.
[0017]
FIG. 1 shows the flow of input of customer information by the mobile phone 1 and the flow of browsing. In FIG. 1, a person in charge of monitoring customer information at an amusement store first downloads a customer information input application from a predetermined site by accessing the management server 3 from the mobile phone 1. This customer information input application has an installed model information input function. By starting the installed model information input function, the store name and store address are entered, and the model configuration, model name, and number of models are entered. Is possible.
[0018]
When the setting information is input to the mobile phone 1, the customer information input application uploads the input setting information to the management server 3. As a result, the installed model information is registered in the installed model DB 8 shown in FIG. 5, so that the third-party organization can collect the installation information of the stores participating in this system without acquiring it by itself.
[0019]
Now, the monitoring person in charge at the game shop goes to the shop to be monitored when it is time to monitor, and downloads the customer information input application from the management server 3 to the mobile phone 1 as necessary.
And since the mobile telephone 1 which input the customer information input application displays a login screen, as shown in FIG. 8, the person in charge of monitoring inputs the ID and password set in the own store. That is, when the store A monitors customer information, “00001” is input as an ID and a pre-registered password is input. When the login information is input in this way, the mobile phone 1 transmits the login information to the management server 3.
[0020]
FIG. 12 shows data input processing of the management server 3. In FIG. 12, the management server 3 monitors whether the login information is received (S101) or the receipt information is received (S106). When the login information is received (S101: YES), FIG. ID and password are collated based on the store area DB 7 shown in FIG. 4 (S102). When the collation result is NO (S103: NO), a rejection message is transmitted (S105). When the collation result is OK (S103: YES), the data input information is transmitted to the mobile phone 1 (S105), and the process returns. This data input information is model information installed in a monitoring store, and is a store name, a model configuration, a model name, and the number of models registered in advance for each monitoring store.
[0021]
When the mobile phone 1 receives data input information from the management server 3 as described above, the mobile phone 1 displays a customer information input screen.
FIG. 9 shows an example of a customer information input screen by the mobile phone 1. In this example, a customer information input screen when the person in charge of monitoring at the store A shown in FIG. 4 operates the mobile phone 1 is shown. In FIG. 9, the liquid crystal display unit of the mobile phone 1 displays a list of store names of C stores and models of models of C stores as monitored stores corresponding to the ID “00001”.
[0022]
Here, the person in charge of monitoring at the store A investigates and inputs the customers for each model of the store C, which is the monitoring target store. In other words, as shown in Fig. 9, enter ◎ for models with full customers, ○ for models over 80%, △ for models over 60%, ▲ for models over 40%, enter x for models under 40%. To do.
[0023]
When the input of customer information for all models input to the mobile phone 1 by the data input information is completed, a customer information transmission processing operation is executed. Then, the mobile phone 1 uploads customer information to the management server 3 as shown in FIG.
[0024]
When the management server 3 receives the customer information from the mobile phone 1 as shown in FIG. 12 (S106: YES), the management server 3 registers the inputted customer information in the customer information DB 9 (S107), and the browsing permission calendar. The permission flag in the corresponding column of DB10 is turned ON (S108).
[0025]
Similarly, when the person in charge of monitoring at each gaming store transmits customer purchase information of the monitored store set in the store area DB 7 shown in FIG. 4 from the mobile phone 1 to the management server 3, the purchase information of each store is displayed. The monitoring result is registered in the customer information DB 9 as shown in FIG.
[0026]
On the other hand, when the participating stores of this system want to browse the customer information registered as described above, the customer information browsing application is accessed from a predetermined site by accessing the management server 3 from the personal computer 6 as shown in FIG. And log in by starting the customer information browsing application.
[0027]
FIG. 13 shows the data browsing process of the management server 3. In FIG. 13, the management server 3 monitors whether the login information is received (S201) or whether the information browsing request is received (S202). When the login information is received from the personal computer 6 (S201: YSE). 4), the ID and password are collated based on the store area DB 7 shown in FIG. 4 (S202). If the collation result is NO (S203: NO), a rejection message is transmitted (S205), and the collation result is OK. In the case of (S203: YES), a browsing permission message is transmitted to the personal computer 6 (S204), and the process returns.
[0028]
When the user performs an information browsing request operation on the personal computer 6, the management server 3 receives the information browsing request (S206: YES), and sets the permission flag ON / OFF based on the browsing permission calendar DB10. OFF is confirmed (S207), and permission flag ON information is transmitted to the personal computer 6 (S208).
[0029]
As a result of the above operation, a store selection screen (not shown) is displayed on the personal computer 6, so that, for example, when store C is selected, the purchase information of store C is displayed on the screen of the personal computer 6 as shown in FIG. The Accordingly, the person in charge of monitoring at the amusement shop can check the customer information of the shop C located in the vicinity by the display on the personal computer 6.
[0030]
On the other hand, since the management server 3 registers customer purchase information of each store for each area based on data input from the mobile phone 1, the management server 3 expands the monitored area nationwide, Based on this, you can create statistical information on nationwide customer information. Then, as shown in FIG. 1, by downloading the statistical information to the personal computer 6 in response to a request from the personal computer 6, the user can check the statistics of the nationwide customer information by displaying the personal computer 6. It can be compared with the customer purchase status of each store in the area where the store is located.
[0031]
According to such an embodiment, each game store located in the same area monitors each other so as not to overlap each other's customer purchase information, and the game store's customer purchase information is disclosed to each other. Unlike the conventional example in which the store independently monitors the visit information of competing stores, the monitoring operation of the visit information by each amusement store can be greatly reduced.
[0032]
Further, since the customer information can be registered in the management server 3 simply by inputting it to the mobile phone 1, it is not necessary to input the customer information to the computer of the own store one by one, and the input work can be reduced.
Moreover, since the management server 3 is managed by a third party independent from the amusement store, fairness can be maintained and the burden of management work on the management server 3 can be reduced.
[0033]
Furthermore, by expanding the management target area by the management server 3 on a nationwide scale, it is possible to handle more data than managing customer information only at the store itself, and to provide it as national statistical information. it can.
The present invention is not limited to the above-described embodiment, and the management server 3 may manage the male / female ratio for each model or the event information of the day as customer information.
[0034]
【The invention's effect】
As apparent from the above description, according to the gaming facility customer input information management system of the present invention. Thus centrally managed viewable guest entry information of each gaming facility from the outside by the management means, other In addition to being able to efficiently collect store visit information, it is possible to obtain statistics on a wide range of visit information.
[Brief description of the drawings]
FIG. 1 is a flowchart showing input and browsing of customer information according to an embodiment of the present invention. FIG. 2 is a schematic diagram showing the entire system. FIG. 3 is a diagram showing stores for each area. Fig. 5 shows the installed model database. Fig. 6 shows the customer information database. Fig. 7 shows the browsing permission calendar. Fig. 8 shows the login screen of the mobile phone. FIG. 10 is a diagram showing an example of data registration in the customer information database. FIG. 11 is a diagram showing a personal computer browsing screen. FIG. 12 is a flowchart showing data input processing of the management server. FIG. 13 is a flowchart showing data browsing processing of the management server.
1 is a mobile phone (mobile communication means), 3 is a management server (management means, WWW server), and 5 is a personal computer.

Claims (4)

A management means for managing customer information of a plurality of amusement stores;
And a portable communication means for transmitting a monitoring result of the customer information to the manager by being operated by a person in charge of monitoring the customer information in a game store,
The management means includes
The monitoring target store for which the person in charge of monitoring monitors the customer information is another store located in a predetermined area where the own store is located and includes three or more stores, and is located in the predetermined area A store area database set as a store that does not overlap with the monitored store of other competing stores;
A customer information database for registering the monitoring result of the customer information by receiving the monitoring result of the customer information in the monitoring target store from the portable communication means , and located in the predetermined area A customer information management system for an amusement store, wherein the customer information of the game store monitored by the person in charge of the store is centrally managed so that the person in charge of monitoring at the store can view it from the outside. 2. A game store visit information management system according to claim 1, wherein said management means is a WWW server managed by a third party . 3. The game store customer information management system according to claim 2 , wherein the mobile phone can input customer information by activating a customer information input application downloaded from the WWW server . Said management means, game arcade customer input information management system according to any one of claims 1 to 3, characterized in that statistically managing a game store customer input information located in several areas.

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