JP4830981B2 - CONFERENCE ENVIRONMENT MANAGEMENT DEVICE, CONFERENCE ENVIRONMENT MANAGEMENT SYSTEM, AND CONFERENCE ROOM SELECTION METHOD - Google Patents

Description

  The present invention relates to a conference environment management apparatus capable of dynamically detecting an effective service for each conference room.

In recent years, a system that connects computers to each other to realize a video conference between remote locations is becoming popular. According to this video conference system, it is possible to manage a conference while transmitting images and audio between conference rooms located at distant points from each other and watching the faces of the participants on the TV screen.
In order to realize such a video conference system, it is necessary to equip each conference room with a plurality of devices such as a camera, a microphone, a projector, and a communication device.

  In Patent Document 1, icons corresponding to a plurality of devices are displayed on a monitor of a personal computer to which a plurality of devices are connected, and the icons are displayed so that the user can understand the state of the devices by the icons. Means are provided for dynamically changing the state.

  In Patent Document 2, an object management server manages an object for each LAN separated for each conference room or floor, and when a PC on which a client object operates is connected, obtains the IP address of this PC, Determine the LAN to which the PC is connected. Thereafter, an object usable in the determined LAN is transferred to the PC.

  Patent Document 3 discloses a technique for controlling a physical device displayed in a live video image by a mouse drag-and-drop operation.

JP 2001-092575 A Japanese Patent Laid-Open No. 11-175484 JP 2005-051778 A

  In the case of a system configuration in which different equipment is provided for each conference room and a different conference environment can be provided for each conference room, it is preferable that a conference room having an optimal conference environment can be searched according to the purpose of the conference. Further, even if a meeting room suitable for the purpose can be selected, there is a problem that the equipment cannot be used at the time of the meeting if the equipment provided in the meeting room is out of order or under maintenance. Patent Documents 1 to 3 do not disclose a solution to such a technical problem.

  The present invention has been made in view of the above circumstances, and a conference environment management device capable of detecting a conference room having an optimal conference environment according to the purpose of the conference and the state of the equipment installed in the conference room, It is an object to provide a conference environment management system and a conference room selection method.

Meeting environmental management system of the present invention in order to achieve the above object, as an input to select the room to be used in a conference, the condition accepting means for accepting a selection condition including a conference object to select the room, failure Input receiving means for receiving input of information on generated equipment, information on equipment provided in each conference room in association with each conference room having a plurality, and information received by the input receiving means, Information indicating whether or not the equipment provided in each conference room is in a usable state, and the purpose of the meeting indicating the purpose of the meeting to be held and the equipment required for the meeting for each meeting purpose When a selection condition is received by the storage means stored in association with the condition reception means, a device necessary for the conference for the conference purpose included in the received selection condition is detected with reference to the storage means, and the detected device is detected. Of the conference obtaining, device including the conference room in a usable state, is selected as a candidate for venue of the meeting has a configuration and a control means for notifying the other party which has received the inquiry.
According to the present invention, the user obtains information on a conference room that is equipped with a device that meets the conference purpose and that can be used by inputting the conference purpose. Can do.

In the conference environment management apparatus, the control unit, when receiving the selection condition by the condition reception unit, selects a conference room equipped with a device necessary for the conference purpose or includes a device necessary for the conference purpose. When a meeting room could not be detected, a meeting room having a high degree of coincidence between the equipment provided and the equipment required for the meeting purpose was selected, and the selected meeting room was provided in each meeting room. It is characterized in that the equipment is sorted so that the display order of the conference rooms that do not have a failure and the equipment that does not require maintenance is higher, and is notified to the other party that received the inquiry.
According to the present invention, the degree of coincidence with the conditions desired by the user is high, and it can be presented to the user in order from the conference room provided with the equipment in which no failure or maintenance has occurred.

In the conference environment management apparatus, when the control unit receives an input of information on a device in which a failure has occurred in the input reception unit , the control unit stores the received information on the device in the storage unit, and the management device for maintenance management It is characterized by notifying.
Therefore, it is possible to notify the management apparatus of the device in which the failure has occurred .

In the conference environment management device, when information on the used device notified from the device control device that controls the device provided in the conference room is stored in the storage means, the number of times the device has been used exceeds the number of times it can be used Or having a determination unit that determines that the device is in an unusable state when the usage time of the device exceeds the service life, and the control unit is in an unusable state by the determination unit the information of the determined equipment is stored in the storage unit, and notifies the management apparatus for the maintenance.
Therefore, it is possible to manage whether or not a device is in a usable state, and notify the administrator of a request for maintenance or replacement of a device that is determined not to be in a usable state .

The conference environment management system of the present invention accepts an input of a conference purpose indicating the purpose of the conference to be held as a selection condition for selecting a conference room to be used for the conference, and the conference room that matches the received conference purpose. A conference room reservation device for making an inquiry, an input receiving means for receiving input of information on a device in which a failure has occurred , information on devices provided in each conference room in association with each conference room of a plurality of conference rooms, and the input The information received by the receiving means, the information indicating whether or not the equipment provided in each conference room is in a usable state, the conference purpose indicating the purpose of the conference to be held, and each conference When a storage unit that associates and stores devices necessary for a target meeting and an inquiry about a conference room with a selection condition from the conference room reservation device is received, the meeting included in the received selection condition A device required for a specific conference is detected by referring to the storage means, and a conference room in which the equipped device can be used is selected as a candidate for a meeting location from among the conference rooms equipped with the detected device. And a conference environment management device having control means for notifying the conference room reservation device.
According to the present invention, the user obtains information on a conference room that is equipped with a device that meets the conference purpose and that can be used by inputting the conference purpose. Can do.

In the conferencing environment management system, has a device control apparatus for controlling a device provided in the meeting room, the device control apparatus detects a failed device, and notifies the failure of the instrument in the conferencing environment management system the conference environment management system, and stores the failed device notified from the device control apparatus in the storage unit, and notifies the failed device to the management device for maintenance.
Therefore, information on the device in which the failure has occurred can be stored in the storage means of the conference environment management device, and the management device can be notified of the occurrence of the failure.

In the conferencing environment management system, said storage means stores the substitute apparatus alternative to the device when a fault in the device provided in the conference room is generated, said control means, from said device control apparatus when receiving a notification of a failure to a device for controlling of the device control apparatus has occurred, and stored in the storage means, the substitute apparatus of equipment which the fault occurs, the device that the failure has occurred The device control apparatus is notified so as to be substituted .
Therefore, an alternative device can be easily detected when a failure occurs in the device.

In the conference environment management system, when the control unit receives a notification from the device control device that a failure is occurring in the device controlled by the device control device, the control unit stores the storage unit in the storage unit. A response request signal is transmitted to the substitute device of the failed device to determine whether the substitute device is in a controllable state, and information indicating whether the substitute device is in a controllable state The control device is notified.

In the conference environment management system, when the conference environment management apparatus receives an input of information on a device in which a failure has occurred in the input reception unit, the information on the received device is stored in the storage unit, and management for maintenance management is performed. The device is notified.
Therefore, it is possible to notify the management apparatus of the device in which the failure has occurred .

In the conference environment management system, the conference environment management device stores information on the used device notified from the device control device in the storage unit, and the number of times the device is used exceeds the number of times it can be used, or When the usage time of the device exceeds the service life, the device has a determination unit that determines that the device is in an unusable state, and information on the device that is determined to be unusable by the determination unit. It memorize | stores in the said memory | storage means, It notifies to the said management apparatus for maintenance management, It is characterized by the above-mentioned .
Therefore, it is possible to manage whether or not a device is in a usable state, and notify the administrator of a request for maintenance or replacement of a device that is determined not to be in a usable state .

The conference room selection method according to the present invention is a conference room selection method executed by the conference environment management apparatus, which accepts input of information on a device in which a failure has occurred, and stores the received information in a storage means for registration. A registration step, a reception step for receiving a selection condition including a conference purpose representing the purpose of the conference to be held as an input for selecting a conference room to be used for the conference, and a plurality of conferences upon receiving the selection condition in the reception step In association with each conference room of the room, information on the equipment provided in each conference room and the information received in the registration step, indicating whether or not the equipment provided in each conference room is in a usable state The information is stored and the conference purpose indicating the purpose of the conference to be held and the storage means associated with the devices necessary for the conference for each conference purpose are referred to and received. Detecting the equipment required for meeting the conference object included in the selection criteria, of the conference room with the detected device, the conference room device provided is in a usable state, is selected as a candidate of venue conference And a selection step.
According to the present invention, the user obtains information on a conference room that is equipped with a device that meets the conference purpose and that can be used by inputting the conference purpose. Can do.

  ADVANTAGE OF THE INVENTION According to this invention, the meeting room provided with the optimal meeting environment according to the objective of a meeting is detectable.

  Preferred embodiments of the present invention will be described with reference to the accompanying drawings.

  FIG. 1 shows the system configuration of this embodiment. In this system, a conference environment management device 10, a conference room reservation device 30, a conference room control device 35, a plurality of user terminals 40, and a management device 50 are connected to a network.

  As shown in FIG. 1, the conference environment management apparatus 10 includes a message transmission / reception unit 11, a request message interpretation unit 12, a response message creation unit 13, a conference environment information management unit 14, a conference environment information storage unit 15, and maintenance. The periodic determination unit 16, the alternative method storage unit 17, the operation input unit 18, the display unit 19, and the control unit 20 are included. The control unit 20 is connected to each unit other than the conference environment information storage unit 15. The conference environment information accumulation unit 15 accumulates information and retrieves the accumulated information via the conference environment information management unit 14. In addition, the regular maintenance determination unit 16 determines whether or not the device needs to be maintained using information extracted from the conference environment information storage unit 15 by the conference environment information management unit 14.

  The message transmission / reception unit 11 transmits and receives messages to and from the conference room reservation device 30, the conference room control device 35, and the user terminal 40 via the network.

The request message interpretation unit 12 analyzes the content of the message received by the message transmission / reception unit 11. The interpreted message content is notified to the control unit 20.
The response message creating unit 13 creates a response message for the request message analyzed by the request message interpreting unit 12 according to the control of the control unit 20. The created response message is output from the response message creating unit 13 to the control unit 20, and is output to the destination device that has sent the request message via the message transmitting / receiving unit 11.

When a failure occurs in a device that cannot be controlled via the network, the operation input unit 18 inputs information for designating the failed device from the operation input unit 18. The conference environment management apparatus 10 stores information specifying the device input from the operation input unit 18 in the conference environment information storage unit 15 and notifies the management device 50 of the information. The management device 50 is a terminal of a person in charge who performs maintenance and management of this system.
The display unit 19 can display the received request message and information stored in the conference environment information storage unit 15.

The conference environment information management unit 14 registers, updates, refers to, and deletes conference environment information in the conference environment information storage unit 15 under the control of the control unit 20 and the regular maintenance determination unit 16.
The conference environment information stored in the conference environment information storage unit 15 will be described with reference to FIGS. The conference environment information is registered and managed in the management table as shown in FIGS.
FIG. 2 shows the configuration of the first management table in which the purpose of the conference and the devices necessary for each purpose are registered.
The purpose of the meeting is divided into, for example, report / contact type, judgment / decision type, planning / examination type, explanation / question and answer type, inquiry / negotiation type, coordination / consultation type, etc. The necessary equipment is set accordingly. For example, in a decision / decision-type meeting, a display, a projector, a whiteboard, and a laser pointer are set as essential devices. In addition, a printer, a scanner, multiple screens, a camera, a microphone, and lighting In addition, a condition is set that an integrated environment such as a carry-in PC should be prepared as an option.

FIG. 3 shows a second management table in which information on the equipment prepared for each conference room is registered.
In this second management table, for example, the name of the base where the conference room is located, the location / conference room name, floor information, extension number, appropriate number of people, usage fee, department information to be managed, and display , Information on equipment such as projectors, whiteboards, printers, scanners, etc., information on the integrated environment described above, identification names of conference room control devices that control equipment, the number of display screens, cameras, and recording equipment Presence / absence, lighting, information indicating whether or not a PC can be brought in, information on whether or not a multifunction device is installed, and laser pointer identification information are recorded and managed for each conference room. ing.

FIG. 4 shows a third management table for managing the use history and the durability standard for each device installed in the conference room.
In this management table, the device / service name (name of the device or service program) for identifying the device, the use status of this device / service, the number of uses, the use time, the most recent use end date and time, and the previous maintenance The date and time, the service life, and the service life are managed.
For example, the display 001 shown in FIG. 4 is in an available state, has been used 155 times, for 255 hours, the latest use end time is 18:05 on March 26, 2006, and the last maintenance date is It is recorded at 18:05 on March 21, 2006, that the service life is 500 hours, and the service life is 200 times.
Note that the above-described service program includes, for example, a video input switching service, an audio recording / moving image recording service, a lighting control service, a print / scan service, a document management service, and the like. The video input switching service refers to a service that provides a function of switching video signal input to a display device such as a large display installed in a conference room according to an instruction from the outside (for example, a serial signal of a commercially available video matrix switcher). This includes services for controlling types that can be switched.) The audio recording / recording service refers to a service that provides a function of starting / stopping a video recorder, an audio recorder, and the like installed in a conference room according to an external instruction. The lighting control service refers to a service that provides a function of turning on / off / dimming the lighting of a conference room according to an instruction from the outside. The print / scan service refers to a service for printing / scanning an arbitrary document according to an instruction from the outside. The document management service has a function of retrieving an arbitrary document stored in the database according to an instruction from the outside according to the access right after authenticating the requester of the document, or storing an arbitrary document according to the access right of the requester. Refers to the service provided.

  The maintenance periodic determination unit 16 refers to the third management table shown in FIG. 4 and uses the usage history (usage count, usage time, stored data) for each device or service program, the time when the previous maintenance was performed, and the like. Obtain information and identify equipment and service programs that require maintenance and replacement.

The alternative method storage unit 17 stores devices and service programs that can be used as an alternative to the devices and service programs when there are devices and service programs that cannot be used due to failure or the like.
FIG. 5 shows the configuration of the fourth management table stored in the alternative method storage unit 17. In the fourth management table shown in FIG. 5, target devices and services and devices and services set as alternative means when the devices and services cannot be used due to a failure or the like are registered.
In the fourth management table shown in FIG. 5, for example, an alternative projector for the projector 001a installed in the conference room 1 on the first floor of the Nakai office is replaced with a projector 001b installed in the conference room 1 on the first floor of the Nakai office. It is recorded that there is.

The control unit 20 interprets a request message from the conference room reservation device 30 or the conference room control device 35 by the request message interpretation unit 12, creates a response to the request by the response message creation unit 13, and transmits it to the requesting device. To do.
In the request message, a request for selecting a meeting room that meets the selection conditions input by the meeting room reservation device 30, information on a device or service program that cannot be used due to a failure or the like is acquired from the meeting room control device 35, and this is stored in the meeting environment There is a request for storing in the information storage unit 15, a request for storing in the conference environment information storage unit 15 usage information of devices and service programs controlled by the conference room control device 35.
The control unit 20 transmits a list of conference rooms suitable for the selection conditions to the conference room reservation device 30 according to these requests, or accumulates information on unusable devices and service programs in the conference environment information storage unit 15 to cause a failure. Is notified to the management device 50, or the usage history of the devices and service programs controlled by the conference room control device 35 is updated.

The conference room reservation device 30 transmits to the conference environment management device 10 the conference room selection conditions such as the conference date and time, purpose, and number of people input from the user terminal 40. In addition, a list of conference rooms that meet the selection conditions is received from the conference environment management apparatus 10 and notified to the user terminal 40.
FIG. 6 shows an example of a selection condition input screen displayed on the user terminal 40 by the conference room reservation device 30. As shown in FIG. 6, items such as a conference room search method, a user ID, a category of a conference room location, a conference room type, a conference purpose, the number of users, a start date, and an end date are displayed. Is done.
FIG. 7 shows an example of a list displayed on the user terminal 40. This list is retrieved by the conference environment management device 10 and transmitted to the conference room reservation device 30, and displayed on the user terminal 40 by the conference room reservation device 30.
In the list shown in FIG. 7, the name of the meeting room that matches the selection condition, the location of the meeting room, and information on the time zone in which the meeting can be reserved are recorded.
When the user selects one meeting room meeting his / her wishes from the list shown in FIG. 7 with a mouse, the devices and service programs included in the selected meeting room are displayed as shown in FIG.

The conference room control device 35 is a device that controls devices and service programs provided in the conference room.
When the control of the device or service program ends normally, the conference room control device 35 notifies the conference environment management device 10 of the time information during which the device or service program was controlled.
In addition, when the device or service program requested by the user does not operate normally, the conference room control device 35 conferences the failure occurrence information and the information for identifying the failed device or service program. It transmits to the environmental management apparatus 10.

  A procedure until a conference room is reserved using the conference room reservation device 30 will be described with reference to the flowchart shown in FIG. The user first accesses the conference room reservation device 30 using the user terminal 40. When the conference room reservation apparatus 30 receives access from the user terminal 40 (step S1 / YES), the conference room reservation apparatus 30 displays the input screen shown in FIG. Selection conditions are input (step S2).

  When selection conditions such as the date, purpose, number of people, etc. of the conference are input from the user terminal 40, the conference room reservation device 30 transmits the input selection conditions to the conference environment management device 10 and the selection conditions to the conference environment management device 10 A meeting room that matches is detected (step 3). When a list of meeting rooms that meet the selection conditions is transmitted from the meeting environment management apparatus 10, the meeting room reservation apparatus 30 displays the acquired list on the display screen of the user terminal 40, and the optimum meeting room is displayed to the user. Select (step S4).

Next, details of the control unit 20 of the conference environment management apparatus 10 that searches for conference rooms that match the input selection conditions will be described with reference to the flowchart shown in FIG.
When a selection condition is sent from the conference room reservation device 30, the control unit 20 first detects a device and a service program necessary for the conference purpose input as the selection condition (step S11). The control unit 20 refers to the first management table shown in FIG. 2 and detects a device and a service program necessary for the target conference.

  Next, the control unit 20 refers to the second management table shown in FIG. 3, and a meeting room having all necessary devices and service programs, or a meeting with a high degree of match, which is almost equipped with necessary devices and service programs. A chamber is detected (step S12).

  Next, the control unit 20 checks whether there is a failure in the detected device or service program in the conference room. The control unit 20 refers to the availability information in the third management table shown in FIG. 4 and determines whether or not the corresponding device or service program is in a usable state (step S13). The control unit 20 notifies the management device 50 of any devices and service programs that need to be notified to the management device 50 among the devices and service programs determined to be in failure.

  Next, the control unit 20 examines the necessity of maintenance of the devices and service programs provided in the detected conference room. The control unit 20 determines the necessity of maintenance by comparing the usage time and usage count of the third management table shown in FIG. 4 with the lifetime and the usage count (step S14). The control device 20 notifies the management device 50 of any device or service program that needs to be notified to the management device 50 among the devices and service programs that are determined to require maintenance.

  Next, the control unit 20 sorts the conference rooms in order from the conference room including the device and the service program that have a high degree of coincidence with the selection condition and does not have a failure or maintenance (step S15). The control unit 20 notifies the conference room reservation device 30 of the sorted conference room information (step S16).

  Since the devices and service programs provided in the plurality of conference rooms are stored in the conference environment information storage unit 15 including whether or not these devices and service programs are available, the selection is made. It is possible to easily select a conference room that meets the requirements and has operable equipment.

  Next, a processing procedure of the control unit 20 when an inquiry about the state of an operation target device or a service program is received from the conference room control device 35 will be described with reference to the flowchart shown in FIG.

The user uses devices and service programs in the conference room under the control of the conference room control device 35.
The conference room control device 35 inquires of the conference environment management device 10 about the status of the operation target device or service program before starting the control (step S21). When the inquired device or service program is in an unusable state (step S22 / NO), the control unit 20 refers to the alternative method storage unit 17 to determine whether there is an alternative means. . When the alternative device for the device to be controlled and the service program are registered in the alternative method storage unit 17 (step S23 / YES), the control unit 20 detects the detected alternative means and performs re-control using this alternative means. Is notified to the conference room control device 35 (step S24). In addition, when the control target device and the service program alternative means are not registered in the alternative method storage unit 17 (step S23 / NO), the control unit 20 cannot use the control target device. Is notified to the conference room control device 35 (step S25).

  If the device to be controlled or the service program can be used (step S22 / YES), a response request is output to the device to be controlled or the service program, so that the device can be actually controlled. It is determined whether or not there is (step S26). When there is a response from the device to be controlled or the service program (step S26 / YES), the control unit 20 stores the response in the conference environment information storage unit 15 (step S28), The presence or absence is notified to the conference room control device 35 (step S29). If there is no response from the device or service program to be controlled (step S26 / NO), the control unit 20 stores that there is no response in the conference environment information storage unit 15 (step S28), and the response Is notified to the conference room control device 35 (step S29).

  In this way, by registering alternative means for a device or service program in the alternative method storage unit 17, it is possible to easily select an alternative means when a device fails.

Next, a procedure for managing the status of devices and services that cannot be controlled and accessed via the network will be described with reference to the flowchart shown in FIG.
The user accesses the conference environment management apparatus 10 from the user terminal 40 and inputs the state of the control, the inaccessible device, and the service program via the network. Further, the user may input directly from the operation input unit 18 of the conference environment management apparatus 10. The input information is stored in the conference environment information storage unit 15 under the control of the control unit 20. In addition, the control unit 20 notifies the registered information to the management apparatus 50 in charge of maintenance set in advance. The control unit 20 also displays on the display screen that there are devices and services that require maintenance and replacement. When the maintenance of the maintenance staff is completed, the control unit 20 registers the result of the maintenance in the conference environment information storage unit 15. FIG. 13 shows an example of an input screen for the control, inaccessible device, and service program displayed on the user terminal 40.

  The user accesses the conference environment management apparatus 10 from the user terminal 40 and registers a device or a service program that requires maintenance or replacement. When accepting access from the user terminal 40 (step S31), the control unit 20 acquires information on devices and service programs that require maintenance and replacement input from the user terminal 40 (step S32). The control unit 20 stores the acquired device and service program information in the conference environment information storage unit 15 (step S33). In addition, the control unit 20 notifies the information registered by the user to the management apparatus 50 of the maintenance staff set in advance (Step S34). Furthermore, the control unit 20 displays devices that require maintenance and replacement on the control screen of the display unit 19 (step S35). FIG. 14 shows an example of a display displayed on the display unit 19 of the conference environment management apparatus 10. Indications are used to identify equipment that needs to be broken, maintained, or replaced.

Next, a procedure after maintenance and replacement are completed will be described with reference to the flowchart shown in FIG.
When maintenance and replacement are completed, the maintenance staff accesses the conference environment management apparatus 10 and updates information on the devices and service programs for which maintenance and replacement have been completed. When the control unit 20 of the conference environment management apparatus 10 acquires information on the devices and service programs for which maintenance and replacement have been completed from the user terminal 40 (step S41 / YES), the information on the acquired devices and service programs is stored in the conference environment information. The data is stored in the unit 15 (step S42). Further, the control unit 20 returns the devices and service programs that require maintenance and replacement displayed on the display unit 19 to their original states (step S43), and displays on the display unit 19 that maintenance and replacement have been completed. .

Next, the processing procedure of the maintenance periodic determination unit 16 shown in FIG. 1 will be described with reference to the flowchart shown in FIG.
When it is time for periodic inspection (step S51 / YES), the maintenance periodic determination unit 16 refers to the conference environment information storage unit 15 and records the usage history of devices and service programs registered in the conference environment information storage unit 15. The service life conditions are collated (step S52).
The regular maintenance determination unit 16 determines whether or not the number of times the target device and service program are used exceeds the number of times that the device and service program can be used (step S53). When the usage count of the target device or service program exceeds the service life count (step S53 / YES), the maintenance periodic determination unit 16 notifies the control unit 20 as a device or service program that requires maintenance or replacement. . The control unit 20 notifies the management device 50 of the devices and services that require maintenance and replacement notified from the maintenance regular determination unit 16 (step S55).

If the number of times of use of the target device or service program does not exceed the number of useful times (step S53 / NO), the maintenance periodic determination unit 16 uses the time of use of the target device and service program for the device and service. It is determined whether or not the lifetime of the program has been exceeded (step S54). If the usage time of the target device or service program exceeds the service life (step S54 / YES), the maintenance periodic determination unit 16 notifies the control unit 20 as a device or service program that requires maintenance and replacement. . The control unit 20 notifies the management device 50 of the devices and services that require maintenance and replacement notified from the maintenance regular determination unit 16 (step S55).
The regular maintenance determination unit 16 performs the above processing for all devices and service programs registered in the conference environment information storage unit 15. When the maintenance periodic determination unit 16 finishes the above-described check for all the devices and service programs registered in the conference environment information storage unit 15 (step S56 / YES), the process ends.

  FIG. 17 shows an example of a message notified from the conference environment management apparatus 10 to the management apparatus 50 when a device or service program that requires maintenance or replacement is detected. Information for identifying a device or service program that requires maintenance and work required for the device or service program are written.

  The embodiment described above is a preferred embodiment of the present invention. However, the present invention is not limited to this, and various modifications can be made without departing from the scope of the present invention.

It is a block diagram which shows a system configuration. It is a figure which shows the structure of the table which manages the classification of a meeting, and an apparatus required for every classification. It is a figure which shows the structure of the management table which manages the apparatus and service program which were installed in each meeting room. It is a figure which shows the structure of the management table which manages the utilization log | history and durability standard of an apparatus or a service program. It is a figure which shows the structure of the management table which manages an alternative apparatus. It is a figure which shows an example of the input screen displayed on a user terminal by a conference room reservation apparatus. It is a figure which shows the list | wrist of the meeting room which satisfy | fills selection conditions. FIG. 8 is an example of a display screen displayed on the user terminal by selecting each conference room shown in FIG. 7, and is a diagram illustrating devices and service programs provided in the corresponding conference room. It is a flowchart which shows the process sequence of a conference room reservation apparatus. It is a flowchart which shows the process sequence of the control part which detects the meeting room which satisfy | fills the input selection conditions. It is a flowchart which shows the process sequence of the control part when the apparatus and service program which became unresponsive during use are detected. It is a flowchart which shows the process sequence of the control part which manages the state of the apparatus which cannot be controlled via a network, and a service program. It is a figure which shows an example of the screen which sets the apparatus and service program which request | require maintenance and replacement | exchange. It is a figure which shows an example of the display screen which shows the apparatus and service program which cannot be used by failure etc. It is a flowchart which shows the process which updates the information of the apparatus and service program which maintenance and replacement | exchange completed. It is a flowchart which shows the process sequence of a maintenance regular determination part. It is a figure which shows the information displayed on the display part of a meeting environment management apparatus, when the apparatus and service program which need maintenance and replacement | exchange are detected.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Conference environment management apparatus 11 Message transmission / reception part 12 Request message interpretation part 13 Response message creation part 14 Conference environment information management part 15 Conference environment information storage part 16 Maintenance period determination part 17 Alternative method memory | storage part 18 Operation input part 19 Display part 20 Control Unit 30 Conference room reservation device 35 Conference room control device 40 User terminal 50 Management device

Claims (11)

Condition receiving means for receiving a selection condition including a meeting purpose for selecting a meeting room as an input for selecting a meeting room to be used for the meeting;
Input accepting means for accepting input of information on the device in which the failure occurred;
Whether the equipment provided in each conference room and the information received by the input receiving means are associated with each conference room of a plurality of conference rooms, and the equipment provided in each conference room is in a usable state. Storage means for storing information indicating whether or not, and storing a meeting purpose indicating the purpose of the meeting to be held and devices necessary for each meeting purpose meeting,
When a selection condition is received by the condition reception unit, a device necessary for a conference intended for a meeting included in the received selection condition is detected with reference to the storage unit, and a device included in a conference room including the detected device A control unit that selects a conference room in which the user can use as a candidate for a meeting location and notifies the other party who received the inquiry;
A conference environment management device characterized by comprising:   When the control unit receives the selection condition by the condition reception unit, the control unit may select a conference room equipped with a device necessary for the conference purpose or detect a conference room equipped with the device necessary for the conference purpose. If it is not possible, select a meeting room with a high degree of coincidence between the equipment provided and the equipment necessary for the purpose of the meeting, and the selected meeting room will fail in the equipment provided in each meeting room. 2. The conference environment management apparatus according to claim 1, wherein the conference environment management apparatus sorts the conference rooms not having a device that requires maintenance into a higher display order, and notifies the other party who has received the inquiry. . When the input of information on a device in which a failure has occurred is received by the input reception unit , the control unit stores the received information on the device in the storage unit, and notifies the management device for maintenance management. The conference environment management apparatus according to claim 1 or 2. Information on the used equipment notified from the equipment control device that controls the equipment provided in the conference room is stored in the storage means, and when the number of times the equipment has been used exceeds the useful life, or the usage time of the equipment It has a determination means that determines that the device is in an unusable state when the service life is exceeded,
Said control means, said device information which is determined to be unusable by the determination means is stored in the storage means, according to claim 3, wherein notifying the management device for the maintenance Meeting environment management device. As a selection condition for selecting a conference room to be used for the conference, a conference room reservation device that receives an input of a conference purpose indicating the purpose of the conference to be held and inquires about a conference room that matches the received conference purpose;
An input receiving unit that receives input of information on a device in which a failure has occurred, information on devices included in each conference room in association with each meeting room of a plurality of conference rooms, and information received by the input receiving unit Storing information indicating whether or not the devices provided in each conference room are in a usable state, and a conference purpose indicating the purpose of the conference to be held, and a device necessary for the conference for each conference purpose When the inquiry of the conference room accompanied by the selection condition is received from the conference room reservation device, the storage unit that stores the association is stored and the device necessary for the conference for the conference purpose included in the received selection condition is referred to the storage unit. And a control means for selecting a conference room in which the equipped device is usable from among the conference rooms equipped with the detected device as candidates for a meeting location and notifying the conference room reservation device. Have And meeting environmental management system that,
A conference environment management system characterized by comprising: Having an equipment control device for controlling equipment provided in the conference room;
When the device control device detects a failed device, it notifies the conference environment management device of the failure of the device,
The conference environment management device stores information on the failed device notified from the device control device in the storage unit, and notifies the management device for maintenance management of the failed device. Item 6. The meeting environment management system according to Item 5. The storage means stores a substitute device that replaces the device when a failure occurs in the device provided in the conference room,
When the control unit receives a notification from the device control device that a failure has occurred in the device controlled by the device control device, the control unit stores the failure in the device stored in the storage unit. The conference environment management system according to claim 6, wherein the device control apparatus is notified so that the device is substituted for the device in which the failure has occurred.   When the control unit receives a notification from the device control device that a failure has occurred in the device controlled by the device control device, the control unit stores the failure device as a substitute device for the failed device. Transmitting a response request signal, determining whether the substitute device is in a controllable state, and notifying the device control apparatus of information indicating whether the substitute device is in a controllable state; 8. The conference environment management system according to claim 7, wherein When the conference environment management apparatus receives an input of information on a device in which a failure has occurred in the input reception unit , the conference environment management device stores the received information on the device in the storage unit and notifies the management device for maintenance management. The conference environment management system according to any one of claims 5 to 8. The conference environment management device stores information on used devices notified from the device control device in the storage means, and when the number of times the device has been used exceeds the number of times it can be used, or when the device has been used Having a determination means for determining that the device is in an unusable state when exceeding
7. The conference environment management system according to claim 6, wherein information on a device determined to be unusable by the determination unit is stored in the storage unit and notified to the maintenance management device. . A method for selecting a conference room executed by a conference environment management device,
A registration step of accepting input of information of the device in which the failure has occurred, storing the received information in a storage means, and registering;
A reception step for accepting a selection condition including a meeting purpose representing the purpose of the meeting to be held as an input for selecting a meeting room to be used for the meeting;
When the selection condition is received in the reception step, information on devices included in each conference room and information received in the registration step in association with each conference room of a plurality of conference rooms, The information indicating whether or not the equipped device is in a usable state is stored, and the conference purpose indicating the purpose of the conference to be held and the device necessary for the conference for each conference purpose are stored in association with each other. Referring to the storage means, a device necessary for the conference for the purpose of the conference included in the received selection condition is detected, and among the conference rooms including the detected device, a conference room in which the equipped device can be used is selected. A selection step to select as a candidate location for the meeting;
A method for selecting a conference room, comprising:

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