JP4836089B2 - Order data processing device - Google Patents

Description

  The present invention relates to an order data processing apparatus capable of outputting a menu of dishes such as course dishes at a kitchen terminal installed in a kitchen such as a restaurant.

  For example, as shown in Patent Document 1, a conventional order data processing apparatus includes an order data input means, an order management means, an accounting means, and a kitchen printer in a restaurant or the like that provides course meals. is there. And the cooking instruction | indication output of each menu which comprises a course dish is possible from the order data managed by the customer order management means with which the order management means was equipped.

When ordering course meals, the order of the menus may differ depending on regular customers. For this reason, for course meals in which the order of cooking for each menu is stored in the customer order management means upon receipt of an order, the clerk follows the order of the meal specified by the customer, and each menu is sequentially placed in each kitchen room at the required timing. It is necessary to give cooking instructions. Each menu for which a cooking instruction is given from the order management means using each order data input means is printed and issued with a cooking instruction slip from the kitchen printer in the kitchen room in charge of each menu. .
Japanese Patent Laid-Open No. 11-184917 (6th page, FIG. 8, FIG. 9)

  In the prior art, from the menus that have already been ordered from the customer for the course meal and stored in the customer order management means, the cooking instructions are then sequentially given to the kitchen printer in each kitchen room. Uncooked menus could not be known in advance in each kitchen room.

  That is, for example, in a restaurant that provides course meals, the customer can provide course meals one by one according to the meal speed of the customer from the state in which the customer's order contents such as course meals are stored in the storage unit of the order data processing device. In order to proceed, it is necessary for the store clerk to instruct the kitchen room to start cooking the next dish in a timely manner. In such a restaurant, even if the cook wants to know a menu that has already been ordered from the customer, such as for preparation in the kitchen room, and is expected to receive instructions to start cooking in the future, I could not know.

  The present invention has been made under the circumstances described above, and can output menu data for which a kitchen has not received an instruction to start cooking even when an order has been received from a customer at a kitchen terminal such as a kitchen printer provided in the kitchen. The purpose is to do so.

An order data processing apparatus according to an embodiment of the present invention includes a handy terminal for inputting a food menu ordered by a customer, an order station for storing the food menu input from the handy terminal as order information, and a memory in the order station. An order terminal that gives an instruction to start cooking in accordance with the arrangement order of each menu included in the ordered information, a kitchen terminal that sequentially outputs each menu instructed to start cooking from the order terminal, and the order station In the order data processing apparatus comprising a POS terminal that performs accounting processing of the ordered information, the order information stored in the order station is cooking instruction state data indicating whether the cooking instruction has been completed or not cooked for each menu. The order station includes For the menu instructed to start cooking by the order terminal, the cooking instruction state data in the cooking instruction state data is changed to the cooking instruction completed state and updated, and the cooking instruction state data is cooked from the updated order information. The menu in the uninstructed state is extracted, and for the menu in the cooking uninstructed state, a cooking uninstructed menu list is created in which the table number, the menu name, and the quantity are associated in the order of the order time. Print the non-cooked menu list.

  The present invention is an order data processing apparatus capable of outputting a non-cooked instruction menu list for which cooking has not been instructed to the kitchen for course meals ordered from customers by the kitchen terminal of the kitchen.

  Hereinafter, embodiments of the order data processing apparatus according to the present invention will be described with reference to FIGS.

  FIG. 1 is a block diagram showing an order data processing apparatus 1 of the present invention used in restaurants such as restaurants. The order data processing apparatus 1 includes a data memory 3 that is disposed in a store clerk corner 2 and stores store data, and an order station 4 serving as a server that plays a central role in various information processing related to store management. In addition, the store floor 5 includes a handy terminal 6 with a built-in wireless circuit that is carried by each of a plurality of store clerk who are in charge of customer service and input the order contents of each customer.

  Furthermore, a wireless device 8 capable of wireless two-way communication with each handy terminal 6 is provided at an important point of the store floor 5. The wireless device 8 is connected to the order station 4 provided in the store clerk corner 2 via the LAN line 10, and the customer's order contents inputted by each handy terminal 6 and transmitted by radio are transmitted to the order station 4 and the data memory 3. Can be imported.

  The order station 4 includes a kitchen terminal 13 including a kitchen printer 11 (KCP) and a kitchen display 12 (KDP) provided in each kitchen 7 for cooking different menus via the LAN line 10. The order terminal 14 connected to the customer check printer 15 is connected to be communicable.

  The order terminal 14 can instruct the kitchen terminal 13 from the order station 4 to start cooking of each menu ordered by the customer by the key operation, and can cause the customer check printer 15 to issue a billing bill for accounting.

  Further, the LAN line 10 is installed at a counter 9 disposed at the entrance of the store, and performs accounting processing of eating and drinking expenses with customers who eat and drink based on information transmitted from the order station 4. Terminal 16 is connected.

  Each configuration shown in the block diagram of FIG. 1 will be described more specifically with reference to FIGS. FIG. 2 is a block diagram showing the main part of the handy terminal 6. The wireless unit 20 can communicate with the wireless device 8, the operation unit 21 includes a keyboard, the display unit 22 including a liquid crystal display, the clerk information 23 A storage unit 26 that stores various data such as menu information 24 and order information 25 is connected to a control unit 27 that is a central control device.

  FIG. 3 shows a block diagram of the order station 4. A control unit 30 for controlling the whole is provided, and a radio I / F 32 connected to the radio 8 and time information are transmitted to the control unit 30. A clock unit 33 and a communication unit 34 for controlling the LAN line 10 are connected. The monitor display unit 35 is connected to the control unit 30 as a monitor that displays the operation state of the order station 4. Further, the data memory 3 of the order station 4 includes a database unit 36, and stores store clerk information 37, order information 38, single dish 39, course dish 40, identification information 41, seat information 42, kitchen information 43, and the like. It is remembered.

  FIG. 4 is a block diagram of the order terminal 14, and a storage unit 48 storing image information 47 and the like is connected to the control unit 46 connected to the communication unit 45 that communicates with the LAN line 10. ing. The image information 47 supplied from the storage unit 48 is supplied to and displayed on the display unit 49 with a touch panel. When a store clerk touches any image on the display unit 49 with a touch panel, the touch information is displayed on the touch panel. It is connected to be detected by the detection unit 50 and transmitted to the control unit 46.

  FIG. 5 shows a block diagram of the kitchen printer 11 installed in each kitchen 7 having different cooking contents. The control unit 51 includes an operation unit 52 having a keyboard and a communication unit 53 that communicates with the LAN line 10. Is connected. Similarly, the connected storage unit 54 stores information such as a kitchen corner code 55 representing the kitchen and the kitchen terminal 13. In addition, the display unit 56 displays information input by the operation unit 52, and the print unit 57 prints and issues a cooking instruction slip when receiving an instruction to start cooking for the kitchen. Various slips and lists are output.

  Next, with reference to FIGS. 2 and 6 to 9, description will be given of a case where the order contents at the time of visitor are inputted and registered in the order data processing apparatus 1 of a restaurant or the like.

  When a customer enters a restaurant, the store clerk operates the keyboard of the operation unit 21 of the handy terminal 6 shown in FIG. 2 to search for a reserved table or empty table (table) of the customer, and enters the corresponding table. Guide the customer. Then, the table number and the number of customers are input from the operation unit 21 of the handy terminal 6 according to the steps shown in FIG. Next, the first person is inquired about the contents of the order, and if it is a course meal, the course meal desired by the customer is input. Also, if the order content is only a single dish, the single menu is input.

  The order contents are input by selecting a dish menu supplied from the menu information 24 of the storage unit 26 and displayed on the display 22 by the operation of the operation unit 21, and the input dish menu is temporarily stored. Registered in the order information 25 of the section 26.

  Next, as shown in FIG. 6, when the customer asks whether the order of the dishes in the menu is the standard set in advance, and the customer desires to change the order, the order of the dishes is selected. Input from the terminal 6 and register in the order information 25 of the storage unit 21.

  In this way, the order contents are heard from all of the tables one after another, the order contents and the serving order are determined and registered in the order information 25 of the storage unit 26.

  Next, the order information 25 of the table stored in the storage unit 26 is transmitted from the wireless unit 20 built in the handy terminal 6 by operating a transmission key (not shown) of the operation unit 21, and is transmitted by the wireless device 8. After being received, it is taken into the order station 4 via the wireless I / F 32. Then, necessary information is taken out from the clerk information 37, the single dish 39, the course dish 40, the identification information 41, the seat information 42, and the time information of the clock unit 33 preset in the database unit 36 of the order station 4, respectively. It is stored as order information 38 in the database unit 36.

  FIG. 7 shows the master data 44 of the menu information stored in advance in the single dish 39, the course dish 40, etc. of the database unit 36 of the order station 4 and stores the menu code, Menu name is given. The main menu type is a course dish, and the sub indicates an individual menu in the course dish. When a customer orders a single dish instead of a course dish, a sub menu is set, and the sub unit price is higher than the main unit price. The menu with the KP printing priority of 1 is for the kitchen printer 11 to print a cooking instruction slip when there is a cooking start instruction from the order station 4.

  FIG. 8 is a memory map 56 showing the order contents for one table stored in the order information 38 of the database unit 36 in the order station 4, and is composed of header part information 57 and item part information 58. . The header part information 57 stores a slip number, a table (table) number, the number of people, a person in charge of a store clerk, and the like. Further, the item part information 58 stores the order menu (menu code, type, quantity, unit price, instruction status, etc.) of the customer who is seated on the table one by one. Further, the item part information 58 stores the order score, the total order amount, the order time, and the processing classification of the entire table.

  FIG. 9 specifically shows the contents of the order information 38 stored in the memory map 56 of FIG. The order information 38 indicates the main items of the dishes that are input according to the flowchart of FIG. 6 and ordered for each table. The first data is extracted from the master data in FIG. 7 by transmitting the order information 25 registered in the handy terminal 6, and shows the order contents of the slip number 12, the table number 05, and the number of people, one person is It shows that 0001 (dinner plum) course meal (blue salad, minestrone, beef steak, barley rice, red sashimi), priced at 4000 yen, was ordered at 18:15. Note that the cooking instruction state indicates whether the kitchen is instructed to start cooking or not instructed as will be described later. The menu for which the arrangement has been completed is input as having been arranged.

  In addition to this table number 05, 2 people ordered course dish 0007 (dinner bamboo), 1 person ordered course dish 0025 (boiled rice), and 0051 (mixed pizza) as 4 additional single dishes , 0053 (Basil Pizza) is ordered 3 pieces.

  In addition, FIG. 9 shows that, in addition to the above four people, two people, slip number 13 and table number 08, ordered course dish 0035 and others at 18:20.

  Next, with reference to FIG. 10, FIG. 11, and FIG. 12, a description will be given of the case of sequentially instructing the kitchen in charge of cooking of each menu for the course dish ordered from the customer of the table number 05. When an instruction to start cooking is input by operation of the display unit 49 with a touch panel by a store clerk, the control unit 46 of the order terminal 14 transmits the instruction signal for starting cooking to the order station 4, and the control unit 30 of the order station 4. Instructs the kitchen terminal 13 to start cooking.

  First, the display unit with touch panel 49 calls the seat information screen 60 of the floor 01 shown in FIG. 10 from the image information 47 in the storage unit 48. The seat information screen 60 has a large number of touch keys 61, and operations can be performed by touching these touch keys 61 with a hand. The background color of all the touch keys 61 can be color-coded according to the state at that time so that the store clerk can easily operate.

  The seats on the floor 01 shown on the seat information screen 60 are five counter seats (01 to 05), four eight seats (A to D), three private rooms (A01 to A03), and three terrace seats (a to c), 2 VIP private rooms (1-2) and 8 table seats (00018-00002), a total of 25, each showing the use and non-use status of the seats.

  By touching the seat number counter 05 (4 persons 10,400 yen) on this screen, the control unit 46 of the order terminal 14 requests the order station 4 to acquire the order information 38 of the counter 05. Do. In response to the order information acquisition request, the control unit 30 of the order station 4 reads the order information 38 having the contents shown in FIG. 9 stored in the database unit 36, and uses the read order information 38 as the order terminal. 14 to send. The control part 46 of the order terminal 14 displays the content of the received order information 38 on the display part 49 with a touch panel as the cooking instruction screen 65 shown in FIG.

  This cooking instruction screen 65 includes the contents of the order information 38 shown in FIG. 9, the course food touch key 66 displaying the number and the order time, and the menu touch keys 67 displaying the number arranged in the order of serving. The single item touch key 68 is displayed as a single item menu touch key 69 indicating the number of items. Furthermore, the control unit 46 of the order terminal 14 changes the background color of each touch key on the cooking instruction screen 65 according to the elapsed time after receiving the order so that the cooking instruction can be easily operated.

  When the blue salad key 71, the yellow salad key 72, and the vegetable appetizer key 73 that require an instruction to start cooking are first touched on the cooking instruction screen 65, the control unit 30 further changes the respective background colors. Let Thereafter, when the instruction key 74 is touched, the control unit 30 transmits the cooking instruction signal to the order station 4, and the control unit 30 of the order station 4 is responsible for cooking these menus via the LAN line. A cooking instruction signal is transmitted to the kitchen display 12 and the kitchen printer 11 constituting the kitchen terminal 13 arranged in the kitchen. Further, the control unit 30 of the order station 4 changes the cooking instruction state in the order information 38 of the database unit 36 from uninstructed according to the cooking instruction executed by touching the instruction key 74 shown in FIG. Update.

  As a result, the menu and quantity of the cooked food are displayed on the kitchen display 12, and a cooking instruction slip for the menu is output from the kitchen printer 11. Thereby, the cook can start cooking according to the printed content of the cooking instruction slip. By such an operation, the cooking instruction state of each menu shown in the order information 38 of FIG. 9 changes from uninstructed to instructed. In addition, a menu that has been arranged in the table is displayed as having been arranged.

  The instruction to start cooking for each table is repeatedly performed as shown in the flowchart of FIG. That is, when the menu cooking start time comes according to the ordered cooking menu and serving order, the start of cooking of the next menu to be served is instructed, and when there is a notification of completion of cooking from the kitchen for those menus, Each store clerk serves a table. Then, until the cooking instruction for all the menus in the table is completed, the cooking start instruction and the serving of the menu can be performed one after another.

  Next, referring to FIG. 9, FIG. 13, FIG. 14 and FIG. 15, the instruction to start cooking is still in the cooking menu already ordered from the customer in order to secure the stock of cooking ingredients or to prepare for cooking. A case where a menu that has not been received is output from the kitchen printer 11 in the kitchen will be described.

  FIG. 13 shows the operation unit 52 and the display unit 56 of the kitchen printer 11. First, a case will be described in which not only the menu for which the kitchen is in charge of cooking but also the entire list of uncooked menus for which all the kitchens are in charge is output.

  First, by pressing the “uncooked instruction list” key 80 of the operation unit 52, “butterfly list selection” is displayed on the display unit 56 formed of a liquid crystal display. Next, when the “1A” key of the numeric keypad 82 is pressed, “Butterfly list 1” is displayed on the display unit 56. Furthermore, when the “Enter” key is pressed, “Butterfly mist list hack” is displayed.

  When the “input” key is pressed, the control unit 51 of the kitchen printer transmits a menu cooking non-instruction list issue request signal for all order data to the order station 4 via the communication unit 53. The control unit 30 of the order station 4 determines that the cooking instruction state has not been set in all the order data of the order information 38 stored in the database unit 36 based on the cooking non-instruction list issue request received via the wireless I / F 32. Order data that is in the instruction state is extracted, and issuance data for a cooking non-instruction list is created. And the control part 30 transmits the issuance data of the produced cooking non-instruction | indication list | wrist to the kitchen printer 11 of the kitchen terminal 13 via wireless I / F32.

  The control unit 51 of the kitchen printer 11 receives the issuance data of the non-cooked list through the communication unit 53, and is not limited to the menu in charge of the kitchen from the print unit 57, as shown in FIG. All the uncooked menu lists 85 are output. In this non-cooked menu list 85, table numbers, menu names, and quantities are listed in order of order time. Accordingly, it is possible to immediately know that the instruction to start cooking is delayed from the order time of the menu shown in the non-cooked menu list 85.

  Next, a case where a specific menu code is input and a non-cooked menu list for only that menu is output will be described. This is output when the user wants to know the uncooked menu only for the menu for which the kitchen is in charge of cooking.

  First, by pressing the “uncooked instruction list” key 80 of the operation unit 52, “butterfly list selection” is displayed on the display unit 56 formed of a liquid crystal display. Next, when the “2A” key of the numeric keypad 82 is pressed, “Chrysanthemum list 2” is displayed on the display unit 56. Further, when the “INPUT” key is pressed, “MENU CODE NEW” is displayed on the display unit 56. Next, when a 4-digit menu code “xxxx” is entered from the numeric keypad 82, “menu code xxxx” is displayed.

  Next, when the “Enter” key is pressed again, “Butterfly mist list” is displayed. When the “input” key is pressed, the control unit 51 of the kitchen printer transmits a menu cooking non-instruction list issue request signal for the menu data of the input menu code to the order station 4 via the communication unit 53. The control unit 30 of the order station 4 determines the cooking instruction in the order data of the corresponding menu code of the order information 38 stored in the database unit 36 based on the cooking non-instruction list issue request received via the wireless I / F 32. Order data whose state is in the uninstructed state is extracted, and issuance data for a cooking uninstructed list is created.

  And the control part 30 transmits the issuance data of the produced cooking non-instruction | indication list | wrist to the kitchen printer 11 via wireless I / F32. The control unit 51 of the kitchen printer receives the issuance data of the cooking non-instruction list via the communication unit 53 and outputs from the printing unit 57 as a cooking non-instruction menu list (not shown) including only the specified menu code.

  Next, a case where a specific table number is designated and a non-cooked menu list for only that table is output will be described. This is output when it is desired to know a non-cooking menu for a certain table.

  First, when the “uncooked instruction list issuance” key 80 of the operation unit 52 is pressed, “butterfly list selection” is displayed on the display unit 56 formed of a liquid crystal display. Next, when the “3A” key of the numeric keypad 82 is pressed, “Butterfly list 3” is displayed on the display unit 56. Further, when the “Input” key is pressed, “Table No. New” is displayed on the display unit 56. Next, when a five-digit table number is input from the numeric keypad 82, “Table No. xxxxxx” is displayed.

  Next, when the “Enter” key is pressed again, “Butterfly mist list” is displayed. When the “input” key is pressed, the control unit 51 of the kitchen printer transmits a menu cooking non-instruction list issuance request signal for the menu data of the input table number to the order station 4. The control unit 30 of the order station 4 has the cooking instruction state in the uninstructed state in the order data of the corresponding table number of the order information 38 stored in the database unit 36 based on the received cooking non-instruction list issue request. Order data is extracted, and issuance data for a cooking non-instruction list is created. Then, the control unit 30 transmits the created cooking non-instruction list issue data to the kitchen printer 11. The control unit 51 of the kitchen printer 11 outputs the received issuance data of the cooking non-instruction list from the printing unit 57 as a cooking non-instruction menu list (not shown) including only the designated table.

  As shown in the flowchart shown in FIG. 14, the output of each of the cooking non-instruction menu list is performed by searching and calling the cooking instruction state and other data of the order information 38 shown in FIG. An undirected menu list for the menu, an undirected menu list that specifies the menu, and an undirected menu list that specifies the table can be selected, respectively, and can be printed and output by the kitchen printer 11.

  Then, after instructing the start of cooking of all the course dishes and single dishes of the table, the store clerk inputs the table number from the operation unit of the order terminal 14 or the handy terminal 6 and presses the end key, so that the customer check printer 15 An invoice for that table is issued. The clerk brings this bill to the table and submits it to the customer. The customer brings the invoice to the counter 9 and calls the clearing data in this table by the POS terminal 16 to which the order information of each customer is transmitted from the order station 4. The settlement of food and beverage expenses can be performed between the two.

  In addition to the handy terminal carried by the store clerk in the above embodiment, a handy terminal can be installed on each table on the in-store floor so that the customer can have the function of inputting the order contents of the dish.

  In addition, the handy terminal can also be used as an order terminal by having a function capable of instructing the kitchen terminal to start cooking.

  Furthermore, an operation unit for causing the kitchen printer to output a non-cooking menu list can be provided not only in the kitchen printer but also in the handy terminal or the order terminal. By operating these operation units by a customer clerk or the like, it is possible to inform a cook in each kitchen of a non-cooking menu or a quantity to be instructed to start cooking in the future on a regular basis or as necessary.

  As described above, the present invention can be applied to various types of order data processing apparatuses without departing from the spirit of the present invention.

It is a block diagram of the order data processing apparatus by this invention. Example 1 It is a block diagram of the handy terminal of the order data processing apparatus shown in FIG. It is a block diagram of the order station of the order data processing apparatus shown in FIG. It is a block diagram of the order terminal of the order data processing apparatus shown in FIG. It is a block diagram of the kitchen printer of the order data processing apparatus shown in FIG. It is a flowchart figure which inputs the order content into the order data processing apparatus shown in FIG. It is a menu master data figure memorize | stored in the order station of the order data processing apparatus shown in FIG. It is a memory map figure of the order station of the order data processing apparatus shown in FIG. It is an order information figure memorize | stored in the order station of the order data processing apparatus shown in FIG. It is a seat information screen figure displayed on the order terminal of the order data processing apparatus shown in FIG. It is a cooking instruction | indication screen figure displayed on the order terminal of the order data processing apparatus shown in FIG. It is a flowchart figure which instruct | indicates a cooking start by the order terminal of the order data processing apparatus shown in FIG. It is a top view of the operation part and display part of the kitchen printer of the order data processing apparatus shown in FIG. It is a flowchart figure output by the kitchen printer of the order data processing apparatus shown in FIG. FIG. 3 is a menu list of all non-cooked menus output from the kitchen printer of the order data processing apparatus shown in FIG. 1.

Explanation of symbols

1 Order Data Processing Device 4 Order Station 6 Handy Terminal 11 Kitchen Printer 13 Kitchen Terminal 14 Order Terminal 16 POS Terminal

Claims (4)

A handy terminal for inputting the food menu ordered by the customer, an order station for storing the food menu input from the handy terminal as order information, and the arrangement order of each menu included in the order information stored in the order station An order terminal for instructing the start of cooking in accordance with the above, a kitchen terminal for sequentially outputting each menu instructed to start cooking from the order terminal, and a POS terminal for accounting for the order information stored in the order station In the order data processing apparatus provided,
The order information stored in the order station includes cooking instruction state data indicating whether a cooking instruction has been completed or a cooking not instructed state for each menu, and the order station has a menu instructed to start cooking by the order terminal. against, the cooking non-instruction state of cooking instruction state data and update the changes to the cooking instruction already state, cooking instruction state data from the updated order information to extract the menu is cooking not instructed state, this cooking For a menu that is in the uninstructed state, create a cooking uninstructed menu list that associates the table number, menu name, and quantity in order time order ,
The kitchen terminal prints the non-cooked menu list, the order data processing device   The kitchen terminal is provided with an operation unit for selecting and outputting any of the non-cooked menu list of cooking, the non-cooked menu list of specified menu only, and the non-cooked menu list of specified table only. 2. The order data processing apparatus according to claim 1, wherein   3. The order data processing apparatus according to claim 1, wherein an operation unit for outputting a non-cooked menu list from the kitchen terminal is provided at the handy terminal or the order terminal.   The order data processing apparatus according to any one of claims 1 to 3, wherein a function for giving an instruction to start cooking is added to the handy terminal so that the order terminal is also used.

Images