JP4884495B2 - Communication system and terminal operation transmission method - Google Patents

Description

  The present invention relates to a communication system and a terminal operation transmission method.

  The operability of mobile phones and the like in recent years has become complicated. Therefore, an operation guidance function is considered. For example, Patent Document 1 stores all operation keys of an information processing apparatus and guidance information of operation keys corresponding to the event, and displays guidance information on a display when an event occurs to realize operation method guidance. It is described.

JP 2008-172841 A

  However, the technology described in Patent Document 1 above provides a guidance function for a mobile device owned by the user, and cannot provide guidance for a mobile device owned by another user at a remote location. For example, if there is a function / operation method that you want to convey to a friend or family member in a remote location, you can only tell it in words, so in order to actually perform the operation taught by the other user on the other side, eventually There is a case where it is necessary to perform an operation on its own terminal by itself and a desired operation cannot be performed.

  Accordingly, an object of the present invention is to provide a communication system and an operation method transmission method capable of transmitting a terminal operation method to a counterpart terminal in order to solve the above-described problems.

In order to solve the above-described problem, a communication system according to the present invention is a communication system including a transmission terminal, a reception terminal, and an operation information conversion server, and the transmission terminal has a plurality of functions executed in the transmission terminal . A transmission terminal side transmission means for transmitting an operation guide file including an operation procedure for executing one of the functions, wherein the reception terminal stores a function and an operation procedure in association with each other, and A receiving terminal side receiving means for receiving the operation guide file transmitted by the transmitting terminal side transmitting means, and a receiving terminal side transmitting means for transmitting the operation guiding file received by the receiving terminal side receiving means to the operation information conversion server; , Based on the operation guidance file for the receiving terminal transmitted from the operation information conversion server, with reference to the storage means for realizing the one function Presenting means for extracting a work procedure and presenting it to the user, wherein the operation information conversion server includes server-side receiving means for receiving the operation guide file transmitted by the receiving terminal-side transmitting means of the receiving terminal; , An analysis unit for recognizing a function executed in the transmission terminal by the operation procedure indicated in the operation guide file received by the server side reception unit, and a reception including information indicating the function recognized by the analysis unit Generating means for generating a terminal operation guidance file; and reply means for returning a reception terminal operation guidance file including information indicating the function generated by the generation means to the reception terminal.

The terminal operation transmission method of the present invention is a terminal operation transmission method for a communication system including a transmission terminal, a reception terminal, and an operation information conversion server, wherein the transmission terminal has a plurality of functions executed in the transmission terminal . A transmission terminal side transmission step of transmitting an operation guide file including an operation procedure for executing one of the functions, wherein the reception terminal stores the function and the operation procedure in association with each other in a storage unit A receiving terminal side receiving step for receiving the operation guide file transmitted by the transmitting terminal side transmitting step, and a receiving terminal side for transmitting the operation guide file received by the receiving terminal side receiving step to the operation information conversion server Refer to the storage means based on the transmission step and the operation guidance file for the receiving terminal transmitted from the operation information conversion server. An operation procedure for realizing the one function is extracted and presented to the user, and the operation information conversion server transmits the operation transmitted by the receiving terminal side transmitting step of the receiving terminal. A server-side receiving step for receiving the guidance file, an analysis step for recognizing a function executed in the transmission terminal by the operation procedure indicated in the operation guidance file received by the server-side reception step, and a recognition by the analysis step Generating step for generating a receiving terminal operation guidance file including information indicating the function performed, and a reply for returning the receiving terminal operation guiding file including information indicating the function generated by the generation step to the receiving terminal And steps.

  According to the present invention, the transmission terminal can transmit the operation guide file including the operation procedure, and the reception terminal can receive the operation guide file and present the operation procedure according to the operation guide file to the user. . Thereby, operation guidance can be reliably performed for a user who is remote.

Further , according to the present invention, the receiving terminal transmits the received operation guide file to the operation information conversion server. When the operation information conversion server receives the operation guide file from the receiving terminal, the reception terminal displays the operation guide file. The function realized by the recognized operation procedure can be recognized, and the receiving terminal operation guide file indicating the recognized function can be returned to the receiving terminal. In the receiving terminal, the operation procedure according to the receiving terminal operation guide file transmitted from the operation information conversion server can be presented to the user. Therefore, the difference in operability between different models can be absorbed by the operation information conversion server, and a function suitable for the receiving terminal can be notified, and operation guidance can be reliably performed for a remote user.

Furthermore, according to the present invention, the receiving terminal stores the function and the operation procedure in association with each other, extracts the operation procedure corresponding to the function returned from the operation information conversion server, and presents it. Even if there is a difference in operability between models, the receiving terminal can acquire an appropriate operation procedure and present it to the user.

In the communication system according to the present invention, in the information conversion server, the server-side receiving unit receives model information of the receiving terminal, and the analyzing unit receives the received function based on the model information. It is preferable to determine whether or not the function is operable at the terminal, and when the reply unit determines that the function is not operable at the receiving terminal, it is preferable to transmit that fact to the receiving terminal.

According to the present invention, in the information conversion server recognizes the function based on the operation procedure information performed by the transmission terminal, operably functions in the receiving terminal based on the recognized feature model information of the receiving terminal Judge whether there is. If it is determined that the function is not operable at the receiving terminal, the fact is transmitted to the receiving terminal. As a result, when the function is not operable at the receiving terminal, for example, when the operating procedure information including the TV operation is transmitted from the transmitting side even though there is no TV function, the receiving terminal knows that fact. it can. Therefore, a system with good operability can be provided without sending functions that cannot be operated to the receiving terminal.

  In the communication system of the present invention, the receiving terminal stores setting information storage means for storing a setting state of a device included in the receiving terminal, and the presentation means stores settings stored in the setting information storage means. It is preferable to present the operation procedure in an operation procedure method determined based on the state.

  According to the present invention, the setting state of the device included in the receiving terminal is stored, and the presenting means can present it according to the operation procedure determined based on the setting state. Therefore, for example, when there is no sound such as manner mode, operation guidance using a speaker can be prevented from being performed, and a user-friendly device can be realized.

  According to the present invention, operation guidance can be reliably performed for a remote user. Further, it is possible to absorb the difference in operability between different models and perform appropriate operation guidance.

It is a system configuration figure of communication system 10 of this embodiment. 3 is a block diagram illustrating functions of a transmission terminal 100. FIG. 3 is a block diagram showing functions of a receiving terminal 300. FIG. 3 is a block diagram illustrating functions of an operation information conversion server 400. FIG. It is explanatory drawing of the management table which the database part 402a memorize | stores. It is explanatory drawing which shows the button structure of the receiving terminal. It is explanatory drawing of the management table which the operation procedure information storage part 305a memorize | stores. 2 is a sequence diagram showing processing of the communication system 10. FIG.

  Embodiments of the present invention will be described with reference to the accompanying drawings. Where possible, the same parts are denoted by the same reference numerals, and redundant description is omitted.

  FIG. 1 is a system configuration diagram of a communication system 10 according to the present embodiment. As shown in FIG. 1, the communication system 10 includes a transmission terminal 100, a communication connection server 200, a reception terminal 300, and an operation information conversion server 400.

  The transmission terminal 100 generates an operation guide file based on the operation history, attaches the generated operation guide file to an e-mail, and transmits it to the reception terminal 300 via the communication connection server 200.

  Receiving terminal 300 receives an e-mail with an operation guide file attached as an attached file, and expands the operation guide file according to a user operation, expands the operation guide file to operation information conversion server 400 and transmits the operation guide file. The address of the operation information conversion server 400 may be set in advance in the receiving terminal 300, or may be described in the operation guide file.

  Then, the operation information conversion server 400 analyzes the operation guide file, acquires event information indicating a function (event) executed in the transmission terminal 100, and returns the acquired event information to the reception terminal 300. The receiving terminal 300 displays the event generation procedure according to the returned event information.

  In this way, the communication system 10 according to the present embodiment can present an operation procedure at another terminal. In particular, the presence of the operation information conversion server 400 makes it possible to convert differences in operation procedures between different models. Hereinafter, the transmission terminal 100, the reception terminal 300, and the operation information conversion server 400 will be described in detail.

  FIG. 2 is a block diagram illustrating functions of the transmission terminal 100. As illustrated in FIG. 2, the transmission terminal 100 includes a terminal operation input unit 101, a database unit 102, and a mailer 103. The transmission terminal 100 includes a CPU, a RAM, a ROM, a communication module, and the like, and functions as described later when the CPU executes an operation program, a communication program, and the like stored in the RAM, the ROM, and the like. Can be executed.

  The terminal operation input unit 101 is a part that receives operation inputs for mail creation, application operation, listening to music, watching TV, positioning information positioning, WEB browsing (site browsing, BOOK mark registration). The terminal operation input unit 101 can accept execution of various functions from a hardware button such as a numeric keypad or a function key, or from the hardware button via a menu screen.

  The database unit 102 includes an operation history storage unit 102a for storing operation procedure information and a corresponding terminal model storage unit 102b.

  The operation history storage unit 102a is a part that stores operation procedures for executing various functions accepted by the terminal operation input unit 101 as operation procedure information. For example, the operation history storage unit 102a stores, as operation procedure information, a procedure in which each hardware key is pressed with a symbol or the like. Furthermore, the operation history storage unit 102a also stores cache information (Web page) obtained when WEB browsing is performed as additional information. In this case, it is preferable to store the cache information in association with the operation procedure. Thereby, it is possible to guide by page transition using the cache information.

  The corresponding terminal model storage unit 102b is a part that stores the corresponding terminal model of the transmission terminal 100. Depending on the model, the operation procedure may be different, or the receiving terminal 300 may not have the same function as the transmitting terminal 100. Therefore, by causing the operation information conversion server 400 or the communication connection server 200 to determine the corresponding terminal model, Make sure that you do not perform any wrong operations.

  The mailer 103 is an application for creating and transmitting an electronic mail and a communication control part therefor. When the user operates the mailer 103, the mailer 103 retrieves the operation procedure information and additional information stored in the operation history storage unit 102a, and the corresponding terminal model stored in the corresponding terminal model storage unit 102b. An operation guidance file including procedure information, additional information, and compatible terminal models is generated. Then, the generated operation guidance file is attached to the e-mail and transmitted to the receiving terminal 300 via the communication connection server 200.

  With such a configuration, the transmission terminal 100 can transmit the operation guidance file to the reception terminal 300.

  Next, the receiving terminal 300 will be described. FIG. 3 is a block diagram illustrating functions of the receiving terminal 300. The receiving terminal 300 includes a mail receiving unit 301, an attached file extracting unit 302, a control unit 303, a setting unit 304, a database unit 305, a speaker unit 306, a display unit 307, and a button unit 308. The receiving terminal 300 includes a CPU, a RAM, a ROM, a communication module, and the like, and can execute the following functions according to a program stored in the ROM.

  The mail receiving unit 301 is a part that receives an electronic mail transmitted from the transmission terminal 100.

  The attached file extraction unit 302 is a part that extracts an attached file attached to an e-mail received by the mail receiving unit 301. In this embodiment, since the operation guide file is attached to the e-mail, the operation guide file is extracted and expanded according to the user operation.

  The control unit 303 is a part that transmits the operation guide file extracted by the attached file extraction unit 302 to the operation information conversion server 400. The address of the operation information conversion server 400 may be an address described in the operation guide file, or may be transmitted to a preset address when it is determined that the operation guide file is an operation guide file. Good.

  The control unit 303 is a part that receives event information and additional information transmitted as an operation guidance file analysis result from the operation information conversion server 400. Upon receiving event information and additional information from the operation information conversion server 400 as the operation guidance file for the receiving terminal, the control unit 303 confirms the setting information set in the setting unit 304. For example, the setting information indicates what setting is made on the device, whether it is set to speaker off mode (so-called manner mode) that does not produce sound, or the display is set to off mode. It shows whether or not.

  The control unit 303 acquires operation procedure information corresponding to the setting information of various devices and functions set by the setting unit 304 from the operation procedure information storage unit 305a in the database unit 305, and the speaker unit according to the acquired operation procedure information By controlling the display unit 307 or the button unit 308, the operation procedure is presented to the user. For example, if the speaker off mode is set, control is performed such that the operation information set by the setting information is presented only on the display without presenting the operation procedure from the speaker to the user.

  The setting unit 304 is a part that stores the setting state of the guidance device. For example, device setting information for guiding the operation procedure is stored, such as whether the volume of the speaker is set to off (manner mode), the display is set to an off state, or the like. Based on the setting information (state) set by the setting unit 304, the control unit 303 acquires the guidance method and operation procedure information corresponding to the setting information from the database unit 305, and follows the guidance method. Operation procedure control can be executed.

  The database unit 305 includes an operation procedure information storage unit 305 a that describes an operation procedure that generates various events, and an operation storage unit 305 b that stores the operation order of the button unit 308.

  The operation procedure information storage unit 305a is a part that stores event information indicating various events such as mail creation, TV viewing, setting information, a guidance method, and an event generation operation procedure for generating the event in association with each other. Here, the guidance method is information indicating what kind of device is used to guide the operation of the user. For example, when the setting information is the speaker off mode (manner mode), the guidance method is a display. Displaying the procedure is associated.

  Specifically, the operation procedure information storage unit 305a stores a management table shown in FIG. As shown in FIG. 7, this management table stores event information, setting information, a guidance method, and an operation procedure in association with each other. The control unit 303 can determine which operation procedure corresponding to the setting information is executed by referring to the management table, and can control each device based on the operation procedure. For example, the control unit 303 determines and controls which guidance method is employed in accordance with setting information such as speaker off, display off, or button light off (the backlight of the numeric keypad is off). be able to.

  The operation storage unit 305b is a part that stores an operation history of a button pressed by the button unit 308. A case where the button is pressed according to the operation guidance can also be stored, and the operation history stored in the operation storage unit 305b can be repeatedly expressed by the display unit 307, the button unit 308, and the like.

  The speaker unit 306 is a part that outputs sound, and can be used for voice calls and music playback, and can output voice messages for operation guidance. For example, this voice message is repeatedly output until an operation according to an operation procedure for executing an event is performed.

  The display unit 307 is a part that displays various information such as input of a telephone number, creation of an e-mail, web browsing, TV viewing, and can display a guidance message for operation guidance. Further, when the display unit 307 has a touch panel function, each button may be configured to be lit or blinking so as to prompt the user to press the button displayed on the touch panel.

  The button unit 308 is a part that accepts a terminal operation, and each button is configured to be individually lit or blinking. In order to execute the event information instructed from the transmission terminal 100, each button is configured to remain lit or blink until pressed (or operated) by the user.

  Next, the operation information conversion server 400 will be described. FIG. 4 is a block diagram illustrating functions of the operation information conversion server 400. The operation information conversion server 400 includes a communication control unit 401, an operation information analysis unit 402, and a file generation unit 403. The operation information conversion server 400 includes a CPU, a RAM, a ROM, a communication module, and the like. The CPU can execute the following functions by executing a program stored in the ROM. it can.

  The communication control unit 401 is a part that receives from the receiving terminal 300 UA (User Agent) information, which is identification information for uniquely identifying the receiving terminal 300, and an operation guide file. The received UA information and operation guidance file are output to the operation information analysis unit 402 to generate a reception terminal operation guidance file including event information and additional information.

  Further, the communication control unit 401 receives the event information and additional information generated by the operation information analysis unit 402 from the file generation unit 403 and transmits them to the receiving terminal 300 specified by the UA information.

  The operation information analysis unit 402 is a part that analyzes the operation guide file received by the communication control unit 401. Specifically, the operation information analysis unit 402 includes a database unit 402a and a conversion unit 402b. The conversion unit 402b executes the operation guide file at the receiving terminal 300 according to the information stored in the database unit 402a. The event information is converted into a format of a receiving terminal operation guidance file including event information and its additional information.

  The database unit 402a stores a management table for deriving an event executed in the transmission terminal 100 from the operation procedure described in the operation guide file. Specifically, the database unit 402a stores a management table shown in FIG. As shown in FIG. 5, in this management table, a corresponding terminal model, operation unit information, an event, and an event generation operation procedure are stored in association with each other. The compatible terminal model is information indicating the model. The operation unit information is information indicating which of the hardware key and the software key is used for operation. The event generation operation procedure is information indicating a button operation procedure. For example, it is assumed that the receiving terminal 300 has the button configuration shown in FIG. In FIG. 6, symbols A to L and numerals 0 to 9 are assigned to each button. The cross button 308a is assigned up, down, left, right, and middle (center) according to the operation direction (pressing direction). The event generation operation procedure in FIG. 5 is represented by the symbols shown in FIG.

  The conversion unit 402b is a part that converts the operation procedure described in the operation guide file received by the communication control unit 401 into event information indicating what kind of event is to be generated. The conversion unit 402b can execute conversion processing according to the management table stored in the database unit 402a. For example, when the compatible terminal model “N-01A” and the operation procedure “down → middle → E” of the transmission terminal 100 are described in the operation guide file, the conversion unit 402b displays the management table of the database unit 402a. The corresponding event “call” is derived with reference to the event information.

  The file generation unit 403 is a part that generates an operation guidance file for a receiving terminal including event information (which may include additional information) obtained by analysis and conversion by the operation information analysis unit 402. The operation guidance file for receiving terminal generated by the file generating unit 403 is transmitted to the receiving terminal 300 by the communication control unit 401. Further, the file generation unit 403 determines whether the event derived by the operation information analysis unit 402 can be executed from the UA information transmitted from the receiving terminal 300. The file generation unit 403 is configured to be accessible to a function management table 403a that stores UA information and executable functions in association with each other, and executes various events in the receiving terminal 300 based on the function management table 403a. It can be determined whether or not. Instead of the function management table 403a, the UA information may be further stored in the database unit 402a in association with each other.

  As described above, the operation information conversion server 400 can grasp the event executed in the transmission terminal 100 and can notify the reception terminal 300 of the event.

  Next, processing of the communication system 10 configured as described above will be described. FIG. 8 is a sequence diagram showing processing of the communication system 10.

  An e-mail with an operation guide file attached is transmitted from the transmitting terminal 100 (mailer 103) to the receiving terminal 300 (S101). The communication connection server 200 receives the electronic mail once. Then, the communication connection server 200 determines whether the receiving terminal 300 can process the operation guide file (S102). If it is determined that processing is not possible (S102: No), the attached file is deleted from the e-mail, the e-mail is transmitted to the receiving terminal 300 as it is (not shown), and processing is not possible for the transmitting terminal 100. Is notified (for example, notification by e-mail) (S103).

  In the communication connection server 200, the operation guide file is formed in a predetermined format, and by identifying this, it is determined whether or not it is an e-mail for operation guide, and the above-described determination processing is executed. can do. Further, instead of identifying the operation guide file, it may be determined by describing in the body of the e-mail itself that the e-mail is for operation guidance. Further, the determination as to whether or not the receiving terminal 300 can process the operation guidance file is performed based on terminal model information managed by, for example, an HLR (Home Location Register).

  If it is determined in S102 that the receiving terminal 300 can process, an e-mail attached with the operation guide file is transmitted to the receiving terminal 300 as it is (S104). In the receiving terminal 300, an e-mail attached with an operation guide file is received by the mail receiving unit 301. When an operation guide file is selected by the user's operation (operating the button unit 308), the operation guide file is extracted by the attached file extraction unit 302, and the control unit 303 extracts the operation guide file (additional information) along with the UA information. May be included) is transmitted to the operation information conversion server 400 (S106).

  In the operation information conversion server 400, the conversion unit 402b refers to the management table stored in the database unit 402a, so that event information corresponding to the corresponding terminal model and operation procedure of the transmission terminal 100 described in the operation guide file is obtained. Is derived (S107). Then, the file generation unit 403 determines whether or not the event information can be operated on the receiving terminal 300 (S108). For example, if the event information indicates TV viewing but the receiving terminal 300 does not have a TV function, the viewing cannot be performed. Therefore, in this case, the event information is not transmitted to the receiving terminal 300, and a notification that the operation is impossible is notified (S108: No). The receiving terminal 300 that has received this notification is notified to the user that it cannot be executed (S109).

  The operation information conversion server 400 stores functions possessed by the terminal model. For example, a function management table in which a compatible terminal model is associated with function information (event information) is stored, and by referring to this function management table, it is determined which function is to be executed on which model. can do.

  In S108, when the file generation unit 403 determines that the event can be operated, the file generation unit 403 generates a reception terminal operation guide file including event information, and the reception terminal 300 It is transmitted (S110).

  In the receiving terminal 300, when the receiving terminal operation guidance file (including event information) is received by the control unit 303, the control unit 303 performs setting information confirmation processing on the setting unit 304 (S111). Then, the control unit 303 acquires a terminal operation procedure corresponding to the setting information from the operation procedure information storage unit 305a (S112) and executes it (S113). When the user executes an operation according to the operation procedure, the executed operation is stored in the operation storage unit 305b (S114).

  Next, operational effects of the communication system 10 of the present embodiment will be described. In the communication system 10 of the present embodiment, the mailer 103 of the transmission terminal 100 transmits an operation guide file including an operation procedure by e-mail, and in the reception terminal 300, the mail reception unit 301 receives the operation guide file. . Then, the display unit 307 or the like of the receiving terminal 300 can present an operation procedure according to the operation guide file to the user. Thereby, operation guidance can be reliably performed for a user who is remote. Note that the speaker unit 306 or the button unit 308 may be used instead of the display unit 307 presenting the operation procedure to the user.

  More specifically, in the communication system 10 of the present embodiment, the control unit 303 of the receiving terminal 300 transmits the received operation guidance file to the operation information conversion server 400. When the communication control unit 401 of the operation information conversion server 400 receives the operation guide file from the receiving terminal 300, the operation information analysis unit 402 displays an event realized by the operation procedure indicated in the operation guide file as a database unit. It recognizes based on the information memorize | stored in 402a. Then, the file generation unit 403 generates a reception terminal operation guide file including the event information, and returns the reception terminal operation guide file (including event information) generated by the communication control unit 401 to the reception terminal 300. be able to. In the receiving terminal 300, the display unit 307 and the like can present an operation procedure according to the receiving terminal operation guidance file (event information) transmitted from the operation information conversion server 400 to the user. Therefore, the difference in operability between different models can be absorbed by the operation information conversion server 400 and the event information suitable for the receiving terminal 300 can be notified, and operation guidance can be reliably performed for a remote user. it can.

  In the communication system 10 according to the present embodiment, the receiving terminal 300 stores event information and an operation procedure in association with each other in the database unit 305 (operation procedure information storage unit 305a), and the control unit 303 converts the operation information. By extracting an operation procedure corresponding to the event information returned from the server 400 and presenting the operation procedure on the display unit 307 or the like, the receiving terminal is appropriate even if there is a difference in operability between different models. A simple operation procedure can be acquired and presented to the user.

  Further, in the communication system 10 of the present embodiment, in the operation information conversion server 400, the operation information analysis unit 402 recognizes an event based on operation procedure information performed at the transmission terminal 100, and the file generation unit 403 Based on the model information of the receiving terminal, it is determined whether or not the recognized event is an event that can be operated on the receiving terminal. Here, it is determined from the information stored in the function management table 403a whether the event can be operated. When the file generation unit 403 in the operation information conversion server 400 determines that the event is not an event that can be operated at the receiving terminal 300, the communication control unit 401 transmits that fact to the receiving terminal 300. As a result, if the event is not an event that can be operated at the receiving terminal 300, for example, if the operating procedure information including the TV operation is transmitted from the transmitting side even though there is no TV function, the receiving terminal knows that fact. Can do. Therefore, a system with good operability can be provided without sending an event that cannot be operated to the receiving terminal.

  In addition, the communication system 10 according to the present embodiment sets a setting state (on state / off state) of a function or device (for example, the speaker unit 306, the display unit 307, the button unit 308, etc.) included in the receiving terminal 300. 304 is stored, and the control unit 303 can present an operation procedure by an operation procedure method determined based on the setting state. Therefore, for example, when there is no sound such as manner mode, operation guidance using a speaker can be prevented from being performed, and a user-friendly device can be realized.

DESCRIPTION OF SYMBOLS 10 ... Communication system, 300 ... Receiving terminal, 100 ... Transmission terminal, 100 ... Communication system, 100 ... Transmission terminal, 101 ... Terminal operation input part, 102 ... Database part, 102a ... Operation history memory | storage part, 102b ... Corresponding terminal model memory | storage , 103 ... mailer, 200 ... communication connection server, 300 ... receiving terminal, 301 ... mail receiving unit, 302 ... attached file extracting unit, 303 ... control unit, 304 ... setting unit, 305 ... database unit, 305a ... operation procedure information Storage unit, 305b ... Operation storage unit, 306 ... Speaker unit, 307 ... Display unit, 308 ... Button unit, 308a ... Cross button, 400 ... Operation information conversion server, 401 ... Communication control unit, 402 ... Operation information analysis unit, 402 ... Database section 402 ... Operation information analysis section 402a ... Database section 402b ... Conversion section 403 ... Yl generator, 403a ... function management table.

Claims (4)

In a communication system including a transmission terminal, a reception terminal, and an operation information conversion server,
The transmitting terminal is
A transmission terminal side transmission means for transmitting the operation inducement file containing the operating instructions for performing one of the functions among a plurality of functions performed in the transmission terminal,
The receiving terminal is
Storage means for storing functions and operation procedures in association with each other;
Receiving terminal side receiving means for receiving the operation guide file transmitted by the transmitting terminal side transmitting means;
Receiving terminal side transmitting means for transmitting the operation guide file received by the receiving terminal side receiving means to the operation information conversion server;
Presenting means for extracting the operation procedure for realizing the one function with reference to the storage means based on the operation guidance file for receiving terminal transmitted from the operation information conversion server and presenting it to the user; With
The operation information conversion server includes:
Server-side receiving means for receiving the operation guidance file transmitted by the receiving terminal-side transmitting means of the receiving terminal;
Analysis means for recognizing a function executed in the transmission terminal by the operation procedure indicated in the operation guide file received by the server side reception means;
Generating means for generating an operation guidance file for a receiving terminal including information indicating the function recognized by the analyzing means;
A communication system comprising: reply means for returning a receiving terminal operation guidance file including information indicating the function generated by the generating means to the receiving terminal. In the operation information conversion server,
The server side receiving means receives model information of the receiving terminal,
The analyzing means determines whether the recognized function is a function operable in the receiving terminal based on the model information;
2. The communication system according to claim 1, wherein when the reply unit determines that the function is not an operable function in the receiving terminal, the reply unit transmits a message to that effect to the receiving terminal. The receiving terminal is
Setting information storage means for storing a setting state in the receiving terminal;
The communication system according to claim 1 or 2, wherein the presenting means presents an operation procedure by an operation procedure method determined based on a setting state stored in the setting information storage means. In a terminal operation transmission method of a communication system including a transmission terminal, a reception terminal, and an operation information conversion server,
The transmitting terminal is
A transmission terminal side transmitting step of transmitting the operation inducement file containing the operating instructions for performing one of the functions among a plurality of functions performed in the transmission terminal,
The receiving terminal is
A storage step for storing the function and the operation procedure in association with each other in the storage unit;
A receiving terminal side receiving step for receiving the operation guidance file transmitted by the transmitting terminal side transmitting step;
A reception terminal side transmission step of transmitting the operation guide file received by the reception terminal side reception step to the operation information conversion server;
A presentation step of extracting an operation procedure for realizing the one function with reference to the storage means based on the operation guidance file for a receiving terminal transmitted from the operation information conversion server and presenting the operation procedure to the user; With
The operation information conversion server includes:
A server side receiving step for receiving the operation guidance file transmitted by the receiving terminal side transmitting step of the receiving terminal;
An analysis step for recognizing a function executed in the transmission terminal by the operation procedure indicated in the operation guide file received by the server side reception step;
A generating step for generating an operation guidance file for a receiving terminal including information indicating the function recognized by the analyzing step;
A reply step of returning a receiving terminal operation guidance file including information indicating the function generated by the generating step to the receiving terminal;
A terminal operation transmission method comprising:

Images