JP4902045B2 - Parking service system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a parking service system, and more particularly, to a parking service system that performs parking service using a plurality of parking lots for a shopping mall.
[0002]
[Prior art]
As for the parking service on the store side for customers who came to the store using automobiles, each store purchases a discount ticket independently from the parking lot near the shopping district or the parking lot directly managed by the shopping district association, Generally, parking service tickets are handed under a parking service system determined for each store according to the purchase amount of the customer of the store.
[0003]
In rare cases, the Federation has arranged service tickets for specific parking lots in a lump and offers them to each store at low cost.
[0004]
In a shopping mall that is somewhat large against a background of multiple parking lots with different management, a common discount voucher that can be used in all parking lots is issued by the government or private federation, etc. Or a common discount voucher collected from each parking lot is classified by the manager for each store used and charged afterwards.
[0005]
[Problems to be solved by the invention]
However, the conventional parking service as described above has the following various problems.
[0006]
(1) When a customer receives a parking service, it is necessary to make an appropriate purchase at each store. Even if you stop by multiple stores, if the purchase amount per store is small, there is no service. It will not be received.
[0007]
(2) In shopping streets where there are stores that handle high-priced products and 100-yen stores, there are stores that can receive parking services and stores that do not, so the appeal of a shopping mall has been halved. Customer satisfaction is not achieved.
[0008]
(3) Contrary to (1) above, if a customer makes an expensive purchase at multiple stores, parking service tickets will be excessively distributed, and all the useless burden will be paid to the stores that handed the service tickets. I'm falling down.
[0009]
(4) When a common discount voucher is issued for multiple parking lots, in order to cope with a different fee structure for each parking lot, the user must not only set a service fee per discount voucher but also a user. For that, the time to receive the service varies depending on the parking lot used.
[0010]
(5) Furthermore, in the case of (4) above, each parking lot side needs to bring the collected common discount coupons to the management company periodically and convert them into cash.
[0011]
{Circle around (6)} Further, when making a subsequent billing to a store, it becomes necessary for the manager to perform complicated sorting work for each store.
[0012]
By the way, shopping malls should be considered that specialty stores gather together to form one attractive complex store. In fact, shopping malls where customers have such an image are crowded with customers. The uniqueness of each store is also important, but the most important issue is to increase the ability to attract customers throughout the town.
[0013]
In the shopping mall, the parking service for the customers should not be performed with the purchase amount for each store, but the parking service for the users should be performed with the total purchase amount at all stores.
[0014]
In addition, an excessive service for customers should be prevented, a wasteful expense at each store should be suppressed, and a parking service should be realized economically.
[0015]
In addition, when there are a plurality of parking lots with different fee systems, the user should be able to obtain the same parking service time wherever the vehicle is stopped.
[0016]
In addition, labor on each store side, each parking lot side, and on the manager side, which is the point of contact between them, should be reduced, and the economic merit obtained thereby should be returned to all stores.
[0017]
The present invention has been made under the problems and problems of the conventional parking service system as described above, and when a shopping mall uses a plurality of parking lots, The purpose of the present invention is to provide a parking service with a high degree of satisfaction, and to create an economic advantage by eliminating waste for all stores and parking lots.
[0018]
[Means for Solving the Problems]
(1) The parking service system of the present invention
A parking service system that provides a parking service using a plurality of parking lots for a shopping mall including a plurality of road stores,
A host computer installed at the parking service network management base;
A store encoder installed in a plurality of roadside stores, etc., connected to the host computer;
Parking ticket issuing machines and fee settlement machines installed in each parking lot and connected to the host computer
With
(a) When a customer enters one of the parking lots,
The parking ticket issuing machine Consists of ID number or ticketing serial number The customer identification information and parking lot code are magnetically recorded and the parking ticket is automatically issued, and the customer identification information, the parking lot code and the entry time are transmitted to the host computer,
The host computer creates a customer management file specific to the received customer identification information, records the parking code and the entry time in the customer management file,
(b) When a customer conducts a purchase or parking service at any roadside store, etc.
The store encoder reads customer identification information by magnetic regeneration from the parking ticket, and transmits the customer identification information, store code, and the purchase amount or parking service time to the host computer,
The host computer records the store code and the purchase price or the parking service time in the customer management file of the received customer identification information,
When the store encoder receives a recording completion notification from the host computer, it prints the store code and the purchase amount or the parking service time on the parking ticket,
(c) When a customer leaves the parking lot,
The fee settlement machine reads customer identification information from the parking ticket by magnetic regeneration, transmits the customer identification information and departure time to the host computer,
The host computer obtains the total parking service time from the total purchase amount and the parking service time recorded in the customer management file of the received customer identification information, and subtracts the arrival time from the departure time. The actual parking time is obtained, and a free or insufficient fee is determined from the total parking service time and the parking actual time under a predetermined parking service system and transmitted to the fee settlement machine.
It is characterized by being comprised.
[0019]
(2) In addition, another parking service system of the present invention is
A parking service system that provides a parking service using a plurality of parking lots for a shopping mall including a plurality of road stores,
A host computer installed at the parking service network management base;
A store encoder installed in a plurality of roadside stores, etc., connected to the host computer;
Parking ticket issuing machines and fee settlement machines installed in each parking lot and connected to the host computer
With
(a) When a customer enters one of the parking lots,
The parking ticket issuing machine Consists of ID number or ticketing serial number The customer identification information, the parking lot code and the entry time are magnetically recorded and the parking ticket is automatically issued, and the customer identification information, the parking lot code and the entry time are transmitted to the host computer,
The host computer creates a customer management file specific to the received customer identification information, records the parking code and the entry time in the customer management file,
(b) When a customer conducts shopping or parking service at any roadside store, etc.
The store encoder reads customer identification information by magnetic regeneration from the parking ticket, and transmits the customer identification information, store code, and the purchase amount or parking service time to the host computer,
The host computer records the store code and the purchase price or the parking service time in the customer management file of the received customer identification information,
When the store encoder receives a recording completion notification from the host computer, it prints the store code and the purchase amount or the parking service time on the parking ticket,
(c) When a customer leaves the parking lot,
The fee settlement machine reads customer identification information and entry time by magnetic regeneration from the parking ticket, transmits the customer identification information to the host computer,
The host computer sends all the purchase amount and parking service time recorded in the customer management file of the received customer identification information to the fee settlement machine,
The toll fare adjustment machine calculates the total parking service time by summing all purchase amounts and parking service time transmitted from the host computer, and subtracts the entry time from the departure time to obtain the actual parking time. The free or insufficient fee is determined under the predetermined parking service system from the total parking service time and actual parking time.
It is characterized by being comprised.
[0020]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
[0021]
FIG. 1 conceptually shows the overall configuration of a parking service system according to an embodiment.
[0022]
In FIG. 1, the parking service system according to the present embodiment has a parking service network management base 1 and a plurality of road stores 2. ₁ ~ 2 _n A plurality of parking lots 5 for a shopping mall consisting of a large store 3 such as a department store, a mass retailer, and an accommodation facility 4 such as a hotel. ₁ ~ 5 _m The purpose is to provide a parking service using.
[0023]
A host computer 11 is installed at the parking service network management base 1.
[0024]
Each parking lot 5 ₁ ~ 5 _m Respectively, a parking ticket issuing machine 51 connected to the host computer 11. ₁ ~ 51 _m And fee settlement machine 52 ₁ ~ 52 _m Is installed.
[0025]
Each roadside store 2 ₁ ~ 2 _n Respectively, a store encoder 21 connected to the host computer 11. ₁ ~ 21 _n Is installed.
[0026]
A store encoder 32 connected to the host computer 11 via a network relay computer 31 is provided at each sales floor of the large store 3 such as a department store or a mass retailer. ₁ ~ 32 _k Is installed.
[0027]
The hotel accommodation facility 4 includes a store encoder 42 connected to the host computer 11 via a network relay computer 41. ₁ ~ 42 _p Is installed.
[0028]
Next, processing of the parking service system configured as described above will be described based on the flowchart of FIG. In addition, FIG. ₁ ~ 5 _m When entering the car (entering), the customer goes to the roadside store 21 ₁ ~ 21 _n When shopping at a parking lot, etc. ₁ ~ 5 _m It is shown in the order when leaving (departing) from.
[0029]
(1) When entering
First, if the customer has any parking lot, eg 5 ₁ When entering the car at the entrance of the car (step 1), the parking ticket issuing machine 51 ₁ Automatically issues a parking ticket (step 2). When issuing this parking ticket, parking ticket issuing machine 51 ₁ Records magnetically an ID number (may be a ticket issuing serial number when there is no overlap for a certain period) and a parking lot code on the parking ticket.
[0030]
The appearance of the parking ticket is configured as shown in FIG. 3, for example. The parking ticket 6 is a parking ticket issuing machine 51 upon arrival. ₁ Printed at the time of entry, and each store 2 ₁ ~ 2 _n Store encoder 21 when shopping at 3, 4 ₁ ~ 21 _n , 32 ₁ ~ 32 _k , 42 ₁ ~ 42 _p At the time of purchase, and a charge settlement machine 51 when leaving the vehicle. ₁ And a print area 63 when leaving the vehicle. In the entry printing area 61, (1) the date of entry, time, (2) parking lot code, and (3) customer identification information (ID number or ticket issuing serial number) are printed. In the purchase printing area 62, (1) store code and (2) purchase amount are printed. In the departure printing area 63, (1) departure time, (2) input amount, etc. are printed. In addition to the above, in the purchase printing area 62, the current total parking service time of the customer having the parking ticket 6 and the respective purchase times may be printed. In addition, the parking service system (parking fee discount conditions), operating hours, other general precautions, specific precautions, etc. in the shopping mall are printed in advance on the remaining space (back side, etc.) of the parking ticket 6. It is desirable that
[0031]
When issuing a parking ticket, a parking ticket issuing machine 51 ₁ Transmits the customer identification information (ID number or ticketing serial number), the date of arrival, the time and the parking lot code to the host computer 11 (step 3), and the host computer 11 sends the customer identification information (ID number or ticketing serial number). The customer management file 11a (FIG. 1) unique to the car number is created, and the vehicle entry date, time, and parking code are recorded in the customer management file 11a.
[0032]
The customer uses the issued parking ticket 6 as a parking ticket issuing machine 51. ₁ (Step 4), park the car 5 ₁ Park inside (step 5).
[0033]
(2) When shopping
A customer is a shopping mall such as store A (road surface store 2 ₁ ), When shopping (step 6), the parking ticket 6 is presented to the store clerk (step 7). When the store clerk receives the parking ticket 6, the store encoder 21 ₁ The parking ticket 6 is inserted in and the purchase amount is input (step 8). The purchase amount is input by the store encoder 21. ₁ You may make it carry out automatically by POS linked with.
[0034]
Store encoder 21 ₁ Reads customer identification information (ID number or ticket issuing serial number) from the inserted parking ticket 6 by magnetic reproduction, and this customer identification information (ID number or ticket issuing serial number) and A store 2 ₁ The store code, the purchase price, etc. are transmitted to the host computer 11 (step 9).
[0035]
The host computer 11 records the store code, the purchase price, etc. in the customer management file 11a of the received customer identification information (ID number or ticketing serial number). When the recording in the customer management file 11a is completed, a processing completion notification (recording completion notification) is sent to the store encoder 21. ₁ Send to.
[0036]
Store encoder 21 ₁ When the processing completion notification is received from the host computer 11, the store code, the purchase amount, etc. are printed in the purchase printing area 62 of the parking ticket 6 (step 10). At this time, the store encoder 21 ₁ May receive a parking service time determined based on the purchase amount from the host computer 11 and print the parking service time in the purchase printing area 62 of the parking ticket 6 as well.
[0037]
When the printing on the parking ticket 6 is completed, the store clerk stores the parking ticket 6 in the store encoder 21. ₁ And is returned to the customer (step 11).
[0038]
Thereafter, the customer changes to another store B (for example, road surface store 2 ₂ ) And store A 2 mentioned above ₁ Operation and processing similar to those at the time of shopping are performed, customer identification information (ID number or ticketing serial number), store code, purchase price, etc. are transmitted to the host computer 11, and the host computer 11 stores the ID number. The store code, the purchase price, etc. are recorded in the customer management file 11a, and the store encoder 21 ₂ Prints the store code, the purchase amount, etc. in the purchase printing area 62 of the parking ticket 6.
[0039]
When the customer makes a purchase at another store, the same operations and processes as described above are performed.
[0040]
(3) When leaving
Customer pays for car 52 ₁ (Step 13) and the fee settlement machine 52 ₁ When the parking ticket 6 is inserted in (Step 14), the charge settlement machine 52 ₁ Reads customer identification information (ID number or ticket issuing serial number) from the parking ticket 6 by magnetic regeneration. And the fee settlement machine 52 ₁ Transmits the customer identification information (ID number or ticketing serial number), the date of participation, the time, and the parking lot code to the host computer 11 (step 15).
[0041]
The host computer 11 accesses the customer management file 11a of the customer identification information (ID number or ticketing serial number) from the received customer identification information (ID number or ticketing serial number), and is recorded in the customer management file 11a. Calculate the total parking service time from the sum of all purchases. The host computer 11 subtracts the entry time from the departure time and obtains the actual parking time. When the total parking service time is equal to or greater than the actual parking time (within the service time), the host computer 11 indicates that the parking fee is free in addition to the total parking service time and the actual parking time. 52 ₁ On the other hand, if the total parking service time has not reached the actual parking time (outside the service time), a shortage fee (remaining amount, additional fee) based on a predetermined parking fee system Calculate the fee settlement machine 52 ₁ (Step 16).
[0042]
Charge settlement machine 52 ₁ Opens the gate during the service hours. This allows customers to park 5 ₁ (Step 18).
[0043]
On the other hand, the charge settlement machine 52 is outside the service hours. ₁ Displays the insufficient fee on the display (step 16), and when the customer pays the insufficient fee (step 17), the gate is opened. This allows customers to park 5 ₁ (Step 18).
[0044]
FIG. 4 shows store 2 ₁ ~ 2 _n The flowchart of the parking service with respect to the case where a customer does not shop directly in 3 and 4 is shown. In such a case, the customer may use the store 2 for product reservation, repair application, collection, etc. ₁ ~ 2 _n If you visit stores 3, 4 or 4, that is, store 2 ₁ ~ 2 _n Store 2, although we do not shop directly at 3, 4 ₁ ~ 2 _n There are cases where it is not unreasonable to receive any service from 3, 4 or 4.
[0045]
In FIG. 4, the customer first presents the parking ticket 6 to the store clerk (step 7a). When the store clerk receives the parking ticket 6, the store clerk, for example, 21 ₁ The parking ticket 6 is inserted into the area, and the time service dedicated button is selected and operated to input a certain parking service time (step 8a).
[0046]
Store encoder 21 ₁ Reads the customer identification information (ID number or ticketing serial number) from the inserted parking ticket 6 by magnetic reproduction, and uses this customer identification information (ID number or ticketing serial number), store code, parking service time, etc. as the host computer 11. (Step 9a).
[0047]
The host computer 11 records the store code, parking service time, etc. in the customer management file 11a of the received customer identification information (ID number or ticket issuing serial number). When the process to the customer management file 11a is completed, a process completion notification is sent to the store encoder 21. ₁ Send to. Store encoder 21 ₁ When the processing completion notification is received from the host computer 11, the store code, the parking service time, and the like are printed in the purchase printing area 62 of the parking ticket 6 (step 10a). When the printing on the parking ticket 6 is completed, the store clerk stores the parking ticket 6 in the store encoder 21. ₁ And is returned to the customer (step 11a).
[0048]
FIG. 5 shows a flowchart of the parking service for the user of the accommodation facility 4 such as a hotel.
[0049]
In FIG. 5, the customer (user) first presents the parking ticket 6 to the front clerk (step 7b). When the front clerk receives the parking ticket 6, a store encoder, for example 42 ₁ A parking ticket 6 is inserted into the vehicle, and a dedicated button or the like is operated to input a certain parking service time (step 8b).
[0050]
Store encoder 42 ₁ Reads the customer identification information (ID number or ticketing serial number) from the inserted parking ticket 6 by magnetic reproduction, and uses this customer identification information (ID number or ticketing serial number), store code, parking service time, etc. as the host computer 11. (Step 9b).
[0051]
The host computer 11 records the store code, parking service time, etc. in the customer management file 11a of the received customer identification information (ID number or ticket issuing serial number). When the process to the customer management file 11a is completed, a process completion notification is sent to the store encoder 42. ₁ Send to. Store encoder 42 ₁ When the processing completion notification is received from the host computer 11, the store code, the parking service time, and the like are printed in the purchase printing area 62 of the parking ticket 6 (step 10b). When the printing on the parking ticket 6 is completed, the front clerk takes the parking ticket 6 to the store encoder 42. ₁ And is returned to the customer (step 11a).
[0052]
FIG. 6 shows that the parking ticket 6 is damaged (including extreme bending of the ticket itself and destruction of magnetic recording data), and the store encoder 21. ₁ ~ 21 _n , 32 ₁ ~ 32 _k , 42 ₁ ~ 42 _p Shows a flowchart of reissuing a parking ticket when reading and writing of magnetic recording data becomes impossible.
[0053]
In FIG. 6, a customer (user) visits the parking service network base 1 where the host computer 11 is located or the network relay terminals 31 and 41 that can communicate with the host computer 11 and the ticket is damaged. (Step 21), the person in charge of the location first checks the parking code and customer identification information (ID number or ticket issuing serial number) printed on the damaged parking ticket 6 visually (step 22). .
[0054]
Next, the network relay terminal 31 or the like is set to the reissue mode, the confirmed parking lot code and customer identification information (ID number or ticket issuing serial number) are input (step 23), and the input data is transmitted to the host computer 11. (Step 24). Further, the unused parking ticket 6 is inserted into the network relay terminal 31 or the like (step 25).
[0055]
When the host computer 11 receives the input data, the host computer 11 searches the customer management file 11a based on the parking lot code and the customer identification information (ID number or ticket issuing serial number), and searches the network relay terminal 31 etc. Send to.
[0056]
Upon receiving the search result (step 26), the network relay terminal 31 etc. magnetically records and prints the parking lot code and customer identification information (ID number or ticket issuing serial number) on the unused parking ticket 6 and also records the usage history. Printing is performed (step 27).
[0057]
Then, the parking ticket 6 to which the customer identification information (ID number or ticket issuing serial number) is given is exchanged for a damaged parking ticket 6 (step 28).
[0058]
As described above, the host computer 11 creates the customer management file 11a unique to the customer identification information, and records the parking lot code, the store code, the purchase price, and the like in the customer management file 11a.
[0059]
Then, the host computer 11 reads each store 2 from the recorded data every day. ₁ ~ 2 _n Number of visitors per 3, 4 and 4, total purchase amount, average purchase amount, each parking lot 5 ₁ ~ 5 _m A parking fee burden rate, a proportionally distributed burden amount and an actual burden amount are obtained, and a parking fee burden list by store as illustrated in FIG. 7 is created. In addition, FIG. 7 assumes that the number of stores participating in the system is 10 (store A to store J) and the parking lots used are 3 places (parking 1 to parking 3), and the parking charge for each store A list of amounts is shown. In addition, the parking charge burden ratio is obtained by dividing the total parking service time for each store A to J by the service time consumed in each of the parking lots 1 to 3, and indicating the ratio. Further, the actual burden amount is obtained by multiplying the burden amount by proportional distribution by the coefficient for each store A to J, and the sum thereof coincides with the total burden amount by proportional distribution. The coefficient is determined at the time of the system subscription contract with each of the stores A to J, and is “1” except for those with special circumstances.
[0060]
The host computer 11 also has a store code and store encoder 21. ₁ ~ 21 _n , 32 ₁ ~ 32 _k , 42 ₁ ~ 42 _p The number of customers who visit each store A to J is obtained for each day based on the time of use, and a customer-by-time situation as illustrated in FIG. 8 is created. In addition, you may make it show the attracting condition according to time slot | zone with a bar graph.
[0061]
The host computer 11 also has a store code and store encoder 21. ₁ ~ 21 _n , 32 ₁ ~ 32 _k , 42 ₁ ~ 42 _p For each customer, the stores A to J visited by the customer are obtained in turn, and a customer gait survey table as illustrated in FIG. 9 is created for each customer.
[0062]
Furthermore, the host computer 11 creates a data table such as the average number of stops in the entire shopping mall as illustrated in FIG. 10 for each day based on the purchase amount.
[0063]
As described above, the parking service system according to the present embodiment includes a plurality of road stores 2 ₁ ~ 2 _n For a shopping mall consisting of three, four, multiple parking lots 5 ₁ ~ 5 _m Is a parking service system that performs a parking service using a host computer 11 installed in a parking service network management base 1 and a plurality of road stores 2 ₁ ~ 2 _n Store encoder 21 installed at 3, 4 and connected to the host computer 11 ₁ ~ 21 _n , 32 ₁ ~ 32 _k , 42 ₁ ~ 42 _p And each parking lot 5 ₁ ~ 5 _m Parking ticket issuing machine 51 installed in the host computer and connected to the host computer 11 ₁ ~ 51 _m And fee settlement machine 52 ₁ ~ 52 _m And (1) the customer has one of the parking lots 5 ₁ ~ 5 _m When entering the parking ticket issuing machine 51 ₁ ~ 51 _m Records the customer identification information and the parking lot code magnetically on the parking ticket 6 and automatically issues the parking ticket 6, and transmits the customer identification information, the parking lot code and the arrival time to the host computer 11. Creates a customer management file 11a unique to the received customer identification information, records the parking lot code and the entry time in the customer management file 11a, and (2) the customer is one of the road stores 2 ₁ ~ 2 _n When performing a target action of shopping or parking service in 3, 4 and 4 (FIGS. 2, 4 and 5), store encoder 21 ₁ ~ 21 _n , 32 ₁ ~ 32 _k , 42 ₁ ~ 42 _p Reads the customer identification information from the parking ticket 6 by magnetic reproduction and transmits the customer identification information, the store code, and the purchase amount or the parking service time to the host computer 11, and the host computer 11 receives the received customer identification information. The store code and the purchase amount or parking service time are recorded in the customer management file 11a, and the store encoder 21 ₁ ~ 21 _n , 32 ₁ ~ 32 _k , 42 ₁ ~ 42 _p Upon receipt of the recording completion notification from the host computer 11, the store code and the purchase amount or parking service time are printed on the parking ticket 6, and (3) the customer parks the parking lot 5 ₁ ~ 5 _m When you leave from the fare settlement machine 52 ₁ ~ 52 _m Reads the customer identification information from the parking ticket 6 by magnetic reproduction and transmits the customer identification information and the departure time to the host computer 11. The host computer 11 is recorded in the customer management file 11a of the received customer identification information. The total parking service time is calculated from the total purchase amount and the total parking service time, and the actual parking time is obtained by subtracting the arrival time from the departure time, and is determined in advance from the total parking service time and the actual parking time. Under the parking service system, the charge settlement machine 52 ₁ ~ 52 _m Configured to send to.
[0064]
According to the parking service system according to the present embodiment, the parking service for the customer is not performed by the purchase amount for each store in the shopping mall, and the parking service for the customer is performed by the total purchase amount at all stores. Therefore, it becomes possible to provide a fair and satisfying parking service for all users. In addition, since it can be collectively managed by the host computer, it is possible to eliminate the waste for all the stores and parking lots and to create an economic merit.
[0065]
Even if the parking ticket 6 is damaged, the damaged parking ticket 6 can be easily reissued based on the recorded contents of the customer management file 11a of the host computer 11.
[0066]
In the parking service system according to another embodiment of the present invention, the fee settlement machine 52 does not calculate the parking fee in the host computer 11. ₁ ~ 52 _m It is something that is done in.
[0067]
In other words, the parking service system according to another embodiment includes a plurality of road surface stores 2 ₁ ~ 2 _n For a shopping mall consisting of three, four, multiple parking lots 5 ₁ ~ 5 _m Is a parking service system that performs a parking service using a host computer 11 installed in a parking service network management base 1 and a plurality of road stores 2 ₁ ~ 2 _n Store encoder 21 installed at 3, 4 and connected to the host computer 11 ₁ ~ 21 _n , 32 ₁ ~ 32 _k , 42 ₁ ~ 42 _p And each parking lot 5 ₁ ~ 5 _m Parking ticket issuing machine 51 installed in the host computer and connected to the host computer 11 ₁ ~ 51 _m And fee settlement machine 52 ₁ ~ 52 _m And (1) the customer has one of the parking lots 5 ₁ ~ 5 _m When entering the parking ticket issuing machine 51 ₁ ~ 51 _m Magnetically records customer identification information, parking lot code and entry time on the parking ticket 6 and automatically issues the parking ticket 6, and transmits customer identification information, parking lot code and entry time to the host computer 11, The host computer 11 creates a customer management file 11a unique to the received customer identification information, records the parking lot code and the entry time in the customer management file 11a, and (2) the customer is one of the road stores 2 ₁ ~ 2 _n When performing a target action of shopping or parking service in 3, 4 and 4 (FIGS. 2, 4 and 5), store encoder 21 ₁ ~ 21 _n , 32 ₁ ~ 32 _k , 42 ₁ ~ 42 _p Reads the customer identification information from the parking ticket 6 by magnetic reproduction and transmits the customer identification information, the store code, and the purchase amount or the parking service time to the host computer 11, and the host computer 11 receives the received customer identification information. The store code and the purchase amount or parking service time are recorded in the customer management file 11a, and the store encoder 21 ₁ ~ 21 _n , 32 ₁ ~ 32 _k , 42 ₁ ~ 42 _p Upon receipt of the recording completion notification from the host computer 11, the store code and the purchase amount or parking service time are printed on the parking ticket 6, and (3) the customer parks the parking lot 5 ₁ ~ 5 _m When you leave from the fare settlement machine 52 ₁ ~ 52 _m Reads the customer identification information and the vehicle entry time from the parking ticket 6 by magnetic reproduction, and transmits the customer identification information to the host computer 11. The host computer 11 is recorded in the customer management file 11a of the received customer identification information. All purchase amount and parking service time are charged ₁ ~ 52 _m To the fee settlement machine 52 ₁ ~ 52 _m Calculates the total parking service time by adding up all the purchase amount and parking service time transmitted from the host computer 11 and subtracting the entry time from the departure time to obtain the actual parking time. From the service time and the actual parking time, it is configured to determine a free or insufficient fee under a predetermined parking service system.
[0068]
The parking service system according to other embodiments can provide a fair and satisfactory parking service to all customers, as well as the above embodiment, and to all stores and parking lots. Economic benefits can be created by eliminating waste. In addition, if special services or irregular responses to specific customers are required at the parking lot exit, communication with the host computer is required separately, so from the viewpoint of reducing the burden on the host computer, charge calculation It can be said that it is desirable to carry out the above with a fee settlement machine.
[0069]
Even in this case, even if the parking ticket 6 is damaged, the damaged parking ticket 6 can be easily reissued based on the recorded contents of the customer management file 11a of the host computer 11.
[0070]
In addition, the host computer 11 calculates the number of customers, the total purchase amount, the average purchase amount for each store on a daily basis based on the parking lot code, the store code, the purchase amount, etc. recorded in the customer management file 11a. The parking fee burden rate for each parking lot, the proportionally distributed burden and the actual burden amount are obtained, and a parking fee burden list for each store is created. Therefore, it is possible to charge a fair parking fee and pay a parking fee for all stores and parking lots.
[0071]
Further, the host computer 11 determines the number of customers who have visited each store by time based on the store code and the use time of the store encoder, and creates a customer acquisition situation by time. For this reason, it is possible to grasp customer trends at each store, and it becomes a document for future customer response measures.
[0072]
Further, the host computer 11 sequentially obtains a store visited by the customer for each customer based on the store code and the use time of the store encoder, and creates a customer gait survey table. For this reason, it is possible to grasp the trend of customers in the shopping mall, and it becomes a material for the future customer countermeasures of the shopping mall.
[0073]
In addition, the host computer 11 creates a data table such as the average number of stops in the entire shopping mall every day based on the purchase price. For this reason, it is possible to grasp the trend of customers in the entire shopping mall, and it becomes a material for future measures for the customer of the shopping mall.
[0074]
【Effect of the invention】
According to the present invention, the parking service for the customer is not performed by the purchase amount for each store in the shopping mall, and the parking service for the user is performed by the total purchase amount at all stores. It will be possible to provide customers with a fair and satisfying parking service. In addition, since it can be collectively managed by the host computer, it is possible to eliminate the waste for all the stores and parking lots and to create an economic merit.
[Brief description of the drawings]
FIG. 1 is a conceptual overall configuration diagram of a parking service system according to an embodiment of the present invention.
FIG. 2 is a flowchart showing processing of a parking service system.
FIG. 3 is an external view of a parking ticket.
FIG. 4 is a flowchart of a parking service for a case where a customer does not shop directly.
FIG. 5 is a flowchart of a parking service for a user of an accommodation facility such as a hotel.
FIG. 6 is a flowchart for reissuing a parking ticket when the parking ticket is damaged.
FIG. 7 is a list of parking fee burdens by store.
FIG. 8 is a customer status table by time of day.
FIG. 9 is a customer gait survey table;
FIG. 10 is a table in the entire shopping mall.
[Explanation of symbols]
1 Parking service network base
11 Host computer
2 ₁ ~ 2 _n 3, 4 Road surface stores, etc.
21 ₁ ~ 21 _n , 32 ₁ ~ 32 _k , 42 ₁ ~ 42 _p Store encoder
5 ₁ ~ 5 _m Parking Lot
51 ₁ ~ 51 _m Parking ticket issuing machine
52 ₁ ~ 52 _m Fee settlement machine
6 Parking tickets
11a Customer management file

Claims (7)

A parking service system that provides a parking service using a plurality of parking lots for a shopping mall including a plurality of road stores,
A host computer installed at the parking service network management base;
A store encoder installed in a plurality of roadside stores, etc., connected to the host computer;
A parking ticket issuing machine and a charge settlement machine installed in each parking lot and connected to the host computer;
(a) When a customer enters one of the parking lots,
The parking ticket issuing machine magnetically records customer identification information consisting of an ID number or a ticket issuing serial number and a parking lot code on the parking ticket and automatically issues the parking ticket, as well as the customer identification information, the parking lot code, and the parking lot code. Send the car time to the host computer,
The host computer creates a customer management file specific to the received customer identification information, records the parking code and the entry time in the customer management file,
(b) When a customer conducts a purchase or parking service at any roadside store, etc.
The store encoder reads customer identification information by magnetic regeneration from the parking ticket, and transmits the customer identification information, store code, and the purchase amount or parking service time to the host computer,
The host computer records the store code and the purchase price or the parking service time in the customer management file of the received customer identification information,
When the store encoder receives a recording completion notification from the host computer, it prints the store code and the purchase amount or the parking service time on the parking ticket,
(c) When a customer leaves the parking lot
The fee settlement machine reads customer identification information from the parking ticket by magnetic regeneration, transmits the customer identification information and departure time to the host computer,
The host computer obtains the total parking service time from the total purchase amount and the parking service time recorded in the customer management file of the received customer identification information, and subtracts the arrival time from the departure time. An actual parking time is obtained, and a free or insufficient fee is determined from the total parking service time and the parking actual time under a predetermined parking service system and transmitted to the fee settlement machine. And parking service system. A parking service system that provides a parking service using a plurality of parking lots for a shopping mall including a plurality of road stores,
A host computer installed at the parking service network management base;
A store encoder installed in a plurality of roadside stores, etc., connected to the host computer;
A parking ticket issuing machine and a charge settlement machine installed in each parking lot and connected to the host computer;
(a) When a customer enters one of the parking lots,
The parking ticket issuing machine automatically issues a parking ticket by magnetically recording customer identification information consisting of an ID number or a ticket issuing serial number , a parking lot code and an entry time on the parking ticket, and the customer identification information, Sending the parking code and the entry time to the host computer;
The host computer creates a customer management file specific to the received customer identification information, records the parking code and the entry time in the customer management file,
(b) When a customer conducts a purchase or parking service at any roadside store, etc.
The store encoder reads customer identification information by magnetic regeneration from the parking ticket, and transmits the customer identification information, store code, and the purchase amount or parking service time to the host computer,
The host computer records the store code and the purchase price or the parking service time in the customer management file of the received customer identification information,
When the store encoder receives a recording completion notification from the host computer, it prints the store code and the purchase amount or the parking service time on the parking ticket,
(c) When a customer leaves the parking lot
The fee settlement machine reads customer identification information and entry time by magnetic regeneration from the parking ticket, transmits the customer identification information to the host computer,
The host computer sends all the purchase amount and parking service time recorded in the customer management file of the received customer identification information to the fee settlement machine,
The toll fare adjustment machine calculates the total parking service time by summing all purchase amounts and parking service time transmitted from the host computer, and subtracts the entry time from the departure time to obtain the actual parking time. A parking service system configured to determine a free or insufficient fee under a predetermined parking service system from the total parking service time and the actual parking time. The parking service system according to claim 1 or 2, wherein a damaged parking ticket is reissued based on the recorded contents of a customer management file of the host computer. The host computer is based on the parking lot code, the store code, the purchase price, etc. recorded in the customer management file, and the number of customers at each store, the total purchase price, the average purchase price, 4. The parking service system according to claim 1, 2, or 3, wherein a parking fee burden rate for the parking lot, a proportionally distributed burden and an actual burden amount are obtained, and a parking fee burden list for each store is created. The host computer obtains the number of customers who visit each store for each day based on the store code and the use time of the store encoder, and creates a customer acquisition situation by time zone. The parking service system according to claim 1, 2, 3 or 4. The host computer, based on the use time of the store code and the store encoder, for each customer, for each customer, in turn, find the store visited by the customer, to create a customer footing survey table, The parking service system according to claim 1, 2, 3, 4 or 5. The host computer creates a data table such as an average number of stops in the entire shopping mall for each day based on the purchase price and the like. The described parking service system.

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