JP5023913B2 - Delay information distribution device - Google Patents

Description

  The present invention relates to a delay information distribution apparatus that distributes to a user a telegram for notifying a delay in a train due to a disturbance of an operation schedule in a transportation facility.

  2. Description of the Related Art Conventionally, there has been proposed an apparatus that distributes delay information due to a disturbance to a user by e-mail when the operation schedule is disrupted in a transportation facility (see Patent Documents 1 to 3).

  For example, in the apparatus described in Patent Literature 1, a usage section, a usage time zone, and a mail address are registered in advance for each user. In this device, when delay information indicating train delay due to disturbance of the operation schedule is transmitted from the operation center, the delay information transmitted this time is based on the registered use section and use time zone. The user who notifies the delay of the train shown is extracted. Then, an e-mail for notifying the delay of the train indicated by the delay information due to the disturbance of the operation schedule inputted this time is distributed to the e-mail address of the user extracted here.

  In addition, the device described in Patent Document 2 is registered when the name of the transportation facility and the e-mail address are registered in advance for each user, and the operation schedule is disrupted in any transportation facility. The user who registered the name of the transportation facility to be extracted is extracted. Then, an e-mail for notifying the delay of the train indicated by the delay information due to the disruption of the operation schedule generated this time is delivered to the e-mail address of the user extracted here.

Furthermore, the apparatus described in Patent Document 3 registers a usage section and an e-mail address in advance for each user, so that a section where the operation schedule is disrupted is included in the usage section. Extract. Then, an e-mail for notifying the delay of the train indicated by the delay information due to the disruption of the operation schedule generated this time is delivered to the e-mail address of the user extracted here.
JP 2004-62516 A JP 2001-283371 A JP 2003-132123 A

  However, as described above, the devices described in Patent Documents 1 to 3 are based on the information registered in advance by the user, and e-mail for notifying the delay of the train indicated by the delay information due to the disturbance of the operation schedule that has occurred. It was the structure which extracts the user who delivers. That is, Patent Document 1 extracts a user who distributes an e-mail notifying a delay of a train indicated by delay information due to a disturbance of a generated schedule based on a use section registered in advance and a use time zone. is doing. Moreover, patent document 2 is extracting the user who delivers the email which notifies the delay of the train which the delay information by the disturbance of the operation schedule which generate | occur | produced based on the name of the transportation agency registered beforehand. Furthermore, Patent Document 3 extracts a user who distributes an e-mail for notifying a delay of a train indicated by delay information due to a disturbance of a travel schedule that has occurred based on a pre-registered use section. For this reason, if the usage pattern of transportation changes for the convenience of the individual, the user must update the information registered earlier to the information that matches the changed usage pattern. An e-mail notifying the delay is not distributed, and an e-mail notifying the train delay unnecessary for the user (an e-mail corresponding to the usage pattern before the change) is distributed. Therefore, the user will be informed of the delay in the train due to the disruption of the service schedule until the information registered previously is updated to the information that matches the changed usage mode after the usage mode of the transportation facility changes. Not only can I not receive mail delivery services, but I feel annoyed by unnecessary emails being delivered. In addition, when the mode of use of the transportation facility changes, the user must update the previously registered information to information that matches the changed mode of use, and feels troublesome about this update.

  An object of the present invention is to provide a telegram for notifying a user of annoyance of a train due to a disruption of an operation schedule suitable for the user in response to a change in the mode of use of the transportation facility in the user. Is to provide a delay information delivery apparatus capable of delivering a message.

  The delay information distribution apparatus according to the present invention is configured as follows in order to solve the above problems and achieve the object.

  In this delay information distribution apparatus, the user information storage means stores user information in which the contact information of the user is registered for each user. The contact information of the user is, for example, an e-mail address assigned to the user's mobile phone. The passage information storage means stores the passage information acquired by the passage information acquisition means. This passing information is information related to the ticket gate processing performed by the automatic ticket gates installed at the station for users who entered or exited the station, including ticket identification data, transit time, and usage Includes station and entry / exit type. The ticket identification data is an ID of a ticket (such as a commuter pass or a prepaid card) used by the user during the ticket check process, and the user can be identified by this ticket identification data. The passage time is the time when the user passes through the ticket gate, that is, the time when the ticket gate processing is performed by the automatic ticket gate. The use station is a station where a user enters or exits, that is, a station where an automatic ticket gate for performing ticket gate processing is installed. The type of entry / exit is information indicating whether the user has entered the station or entered the station.

  Further, the user extraction means uses the inputted delay information indicating the delay of the train due to the disturbance of the operation schedule, and the passage information stored in the passage information storage means for each user. Estimate and extract the users who use the disordered station. Delay information is input from the operation management system which manages the operation condition of a train, for example. For example, the user extraction means may be a user whose station is disturbed in the operation schedule, which is one of the first entry stations after the first train in the last three days, or the last participating station before the last train of the previous day or The user who is the last participating station on the day is extracted as a user who is highly likely to use the station where the operation schedule is disturbed. This makes it possible to estimate and extract the users who are likely to use the station where the bus schedule is disturbed from the recent usage modes without having each user register information according to the mode of transportation. be able to. And a delivery means delivers the message which notifies the delay of a train for every user extracted by the said user extraction means to the contact memorize | stored in the said user information storage means. This electronic message is distributed by e-mail, for example.

  Therefore, in response to a change in the mode of use of the transportation facility by the user, it is possible to deliver a train delay due to the disturbance of the operation schedule suitable for the user. Moreover, since it is not necessary for the user to register the mode of use of the transportation facility, the user does not feel bothered.

  According to the present invention, the telegram for notifying the delay of the train due to the disturbance of the operation schedule suitable for the user in response to the change in the mode of use of the transportation facility in the user without causing the user to feel annoyed. Can be delivered.

  Hereinafter, a delay information distribution apparatus according to an embodiment of the present invention will be described.

  FIG. 1 is a schematic diagram showing a delay information distribution system to which this delay information distribution apparatus is applied. The delay information distribution apparatus 1 is connected to an operation management system and a station service management system. Since the operation management system and the station service management system are publicly known, they will be briefly described here. The operation management system is a system that manages the operation of trains on the track network. The operation management system detects the running position of each train on the track network, displays lighting control of traffic lights for each train, switching control of the points at which the train runs, and displays the operation status of the trains installed in the station Display control of the guide plate to be performed. The operation management system is composed of devices necessary for performing these controls. The station service management system manages station service processing at each station. This station service management system has station equipment such as ticket vending machines, automatic ticket gates, and checkout machines installed at each station, and issuance processing of tickets such as tickets carried out at ticket vending machines and is performed by checkout machines. It manages the fare settlement process for the overpass, etc. and the ticket gate process performed by the automatic ticket gate.

  The delay information distribution device 1 acquires delay information about a route on which an operation failure has occurred from the operation management system. The operation management system may be configured such that a staff member operates the terminal and inputs delay information of a route in which an operation failure has occurred to the center device of the operation management system, or the center device of the operation management system detects The train's operation status on the track network is estimated from the running position of each train on the track network, and the estimated operation status is collated with a pre-registered operation schedule, resulting in an operation failure. The configuration may be such that the delay information of the existing route is acquired. The center device of the operation management system transmits the delay information of the route in which the operation failure has occurred to the delay information distribution device 1.

  Moreover, the delay information distribution apparatus 1 acquires the passage information about the user whose ticket gate process has been performed by the automatic ticket gate at each station from the station management system. This passage information includes ticket identification data, use date, passage time, use station, entry / exit type, and the like. The ticket identification data is an identification number of a ticket (a commuter pass, a prepaid card, etc.) used by the user at the ticket gate process. This ticket identification data can be used as data for identifying a user. The use date is a date used by the railway company for operation management, and the first day to the last train on the same day are managed on the same date. For example, if the first train is 5 am and the last train is 1 am, the date is updated at 3 am. The passage time is the time when the user enters or exits the station through the ticket gate, that is, the time when the automatic ticket gate performs the ticket processing. The use station is a station where an automatic ticket gate is installed. The type of entry / exit is information indicating whether the user has entered the station or entered the station. As is well known, an automatic ticket gate for entrance performs a ticket gate process for a user who enters the station, and an automatic ticket gate for entry performs a ticket gate process for a user who enters from the station. In other words, the automatic ticket gate for entrance does not perform ticket gate processing for users who enter from the station premises, and the automatic ticket gate for entrance does not perform ticket gate processing for users who enter the station. That is, in the pass information of the user who has been ticketed by the automatic ticket gate for entrance, the type of entry and exit is entrance, and on the other hand, in the pass information of the user who has been ticketed by the entrance ticket gate, the type of entrance and exit is Is an entry. The passing information is created by an automatic ticket gate that has performed ticket gate processing, and transmitted from the center device of the station service management system to the delay information distribution device 1.

  Furthermore, the delay information distribution apparatus 1 creates an electronic mail (hereinafter referred to as a delay notification mail) that notifies the delay of the train based on the delay information transmitted from the center apparatus of the operation management system, and transmits it via the Internet. And has a function of delivering to the user's mobile phone 2. The cellular phone 2 is given an e-mail address (hereinafter simply referred to as a mail address) and has a function of receiving an e-mail transmitted via the Internet. A user who receives the delivery service of the delay notification mail registers the mail address assigned to the mobile phone 2 in the delay information delivery apparatus 1.

Since the cellular phone 2 is well known, the description thereof is omitted here. Also, here, although the device receiving the delayed notification mail and mobile phone 2 has a function of receiving e-mail, desktop Pupa Sokon, laptops, and further it may be received by the device such as a PDA .

  FIG. 2 is a block diagram showing a configuration of a main part of the delay information distribution apparatus. The delay information distribution apparatus 1 includes a control unit 11, a user information storage unit 12, a passage information storage unit 13, a first communication unit 14, and a second communication unit 15. The control unit 11 controls the operation of each part of the apparatus main body. The user information storage unit 12 includes, for each user who receives the delivery service of the delay notification mail, ticket identification data of a ticket such as a commuter pass or prepaid card possessed by the user, and the user The user information associated with the e-mail address assigned to the mobile phone 2 is stored (see FIG. 3). Here, the ticket identification data is used as data for identifying the user. A user whose e-mail address is registered in the user information storage unit 12 can receive a delivery service for a delay notification e-mail.

  The user identification data may be different from the ticket identification data, but in this case, if the delay information distribution device 1 stores information associating the user identification data with the ticket identification data. Good.

  As illustrated in FIG. 4, the passage information storage unit 13 stores passage information by distinguishing it for each user. FIG. 4 shows the passage information stored for one user. The passage information storage unit 13 stores passage information shown in FIG. 4 for at least users whose e-mail addresses are registered in the user information storage unit 12. The passing information of each user is sorted in time series. The first communication unit 14 is connected to a center device of an operation management system or a station service management system via a dedicated line or a public line, and controls data communication with these center devices. In the first communication unit 14, the delay information distribution device 1 receives delay information from the operation management system and receives passage information from the station management system. The second communication unit 15 distributes the delay notification mail to the user's mobile phone 2 via the Internet.

  Next, the operation of the delay information distribution apparatus 1 of this embodiment will be described. This delay information distribution device 1 estimates the usage pattern of the user on the day of transportation (railway network) based on the usage pattern on the previous day of the user, and notifies the delay of the train due to disturbance of the operation schedule Extract the person. Then, for the user extracted here, a delay notification mail corresponding to the user is created and distributed to the corresponding mail address as a destination.

  FIG. 5 is a flowchart showing the operation of this delay information distribution apparatus. When the first communication unit 14 receives the passage information transmitted from the station service system (s1), the delay information distribution apparatus 1 determines the corresponding user for each received passage information, and the determination is made here. It memorize | stores in the passage information storage part 13 as a user's passage information (s2). In s2, for each passing information transmitted, the corresponding user is determined based on the ticket identification code included in the passing information. Further, the passage information received at this time is sorted in time series with respect to passage information already stored for the user. However, as described above, since the railway company uses the date used by the railway company for operation management, the usage time is between midnight and the time when the date is updated (for example, 3:00 am). Certain passage information is sorted after 11:59 pm on the same date.

  Note that it is preferable that the user whose email address is not registered in the user information storage unit 12 is configured to discard the passage information received by the first communication unit 14.

Moreover, the delay information delivery apparatus 1 will perform a delay information delivery process , if the 1st communication part 14 receives the delay information which shows the delay of the train by the disturbance of the operation schedule transmitted from the operation management system (s3). , S4). The delay information is information indicating the delay state of the train due to the disturbance of the operation schedule, for example, information indicating the section where the train is delayed or the train is stopped, and the delay time of the train at each station. is there. The delay information distribution process according to s4 is a process of estimating the users who are affected by the delay of the train due to the disturbance of the operation schedule and distributing an e-mail notifying the delay of the train for each estimated user.

  Further, the delay information distribution apparatus 1 has a function of executing the delay information distribution processing according to s4 not only at the timing when the delay information is received from the operation management system but also as necessary. Specifically, when the delay information distribution apparatus 1 has reached a confirmation timing for confirming whether or not the delay information distribution process related to s4 needs to be executed (s5), the first communication unit 14 causes a disturbance of the operation schedule. The operation management system is inquired as to whether or not a train delay has occurred (s6). The confirmation timing related to s5 is preferably set so that the delay information distribution process is not repeated frequently. For example, the timing is set to a timing at which a predetermined time (for example, 1 hour) or more has elapsed with respect to both the timing at which the delay information distribution processing related to s4 was executed last time and the timing at which the inquiry related to s6 was performed. This confirmation timing can be managed, for example, by a timer that is reset when the delay information distribution process relating to s4 is executed and when the inquiry relating to s6 is made.

  When there is an inquiry from the delay information distribution device 1 as to whether or not a train delay has occurred due to disturbance of the operation schedule, the operation management system answers the inquiry. For example, if there is no train delay due to operation schedule disturbance, reply to the delay information distribution device 1 to the effect, and conversely, if a train delay occurs due to operation schedule disturbance, The latest delay information acquired is returned to the delay information distribution apparatus 1.

  When the delay information distribution apparatus 1 receives an answer to the inquiry of s6 transmitted from the operation management system (s7), the delay information distribution apparatus 1 determines whether or not a delay of the train due to the disturbance of the operation schedule occurs (s8). If the delay information distribution apparatus 1 determines in s8 that there is no train delay due to disturbance of the operation schedule, the delay information distribution apparatus 1 returns to s1. On the other hand, if it is determined that a train delay has occurred due to disturbance of the operation schedule, the delay information distribution process is executed in s4. Since the delay information distribution apparatus 1 executes the processes related to s5 to s8, if a train delay occurs due to disturbance of the operation schedule, the delay information distribution process related to s4 is performed at an appropriate timing until the delay is eliminated. Can be executed repeatedly.

  Here, the details of the delay information distribution processing according to s4 will be described. FIG. 6 is a flowchart showing the delay information distribution process. The delay information distribution device 1 detects a section (hereinafter referred to as a delay section) in which the train is delayed due to the disturbance of the operation schedule, which is indicated by the delay information transmitted from the operation management system (s11). The section in which the train operation is stopped is also included in the delay section detected in s11. The delay information distribution apparatus 1 executes the processes related to s12 to s18 shown below for each user whose mail address is stored in the user information storage unit 12.

  The general user is likely to be the station that entered first at the beginning of the previous day or the station that entered at the end of the previous day. The delay information distribution apparatus 1 determines whether or not the first entry station on the previous day is included in the delay section detected in s11 (s12). If the delay information distribution apparatus 1 determines that the first entry station of the previous day in s12 is a user included in the delay section detected in s11, the first entry time of the previous day of the user is determined from the current time. It is determined whether or not it belongs to a range until a set time (for example, 1 hour) elapses (s13). In s13, about the user determined to use the station included in the delay section in s12, it is determined whether or not the present time is a time zone in which the user uses the station.

  Further, the delay information distribution apparatus 1 determines that the user who has determined that the first entry station of the previous day is not included in the delay section detected in s11 in s12, or that the current time is not a time zone in which the station is used in s13. It is determined whether the last participating station of the previous day is included in the delay section detected in s11 (S14). Since it is highly likely that the user is staying near the station that participated in the last day of the previous day, there is a high possibility that the station that enters the first day of the day is the same as the station that participated in the last day of the previous day. When the delay information distribution apparatus 1 determines that the last entry station of the previous day is included in the delay section detected in s11 in s14, the delay information distribution apparatus 1 determines whether or not this entry station is different from the first entry station of the previous day ( s15).

  In the delay information distribution apparatus 1, the user who has determined that the last entry station of the previous day is not included in the delay section detected in s11 in s14, and the first entry station and the last entry station of the previous day are the same. For users who have been judged as such, users who do not have an effect on the train delay due to the disturbance of the operation schedule occurring at this time, that is, users who do not need to notify the train delay due to the disturbance of the operation schedule, and Judgment is made, and it is determined whether or not the processing has been completed for all the users whose mail addresses are stored in the user information storage unit 12 without performing the processes in s16 to s18 (s20).

  The delay information distribution apparatus 1 is a user who has determined that the current time is a time zone for using the station in s13, or a user who has determined in s15 that the first entry station and the last entry station on the previous day are different. If there is, it is determined whether or not the user has already entered any station on the day (s16). Users who have already entered one of the stations on the day have been notified of the delay of the train, either by moving to their destination or by a guidance broadcast in the station or on the train they are on. . Therefore, it is determined that the user who has already entered one of the stations on the day does not need to be notified of the delay of the train due to the disturbance of the operation schedule, and stores the mail address in s20. It is determined whether or not all users stored in the unit 12 have been completed.

  If the delay information distribution apparatus 1 determines in s16 that the user is an unentered user who has not entered any station, the delay of the train due to the disruption of the operation schedule occurring at this time is determined. The user's mail address is extracted from the user information storage unit 12 (s17). The delay information distribution apparatus 1 creates an e-mail to be distributed to this user with the e-mail address extracted in s17 as a destination (s18), and distributes the e-mail created here from the second communication unit 15 ( s19). In s18, for example, an e-mail notifying the delay time of the train at the first entry station on the previous day of the user and the delay time of the train at the last entry station on the previous day is created. FIG. 7A is a diagram showing a display example on the mobile phone 2 that has received the electronic mail distributed in s19. In addition, if there is no train delay for the first entry station on the previous day or one of the last entry stations on the previous day, an e-mail notifying the delay time only for the station where the delay has occurred. S18 may be created and distributed. In this case, the screen shown in FIG. 7B is displayed on the mobile phone 2 that has received the e-mail. Furthermore, if there is a train stop section, etc. due to the disruption of the operation schedule that occurs at this time, and if transfer is being carried out, an e-mail including its contents is created in s19, and the user You may make it deliver to. In this case, the screen shown in FIG. 7C is displayed on the mobile phone 2 that has received the e-mail.

  If the delay information distribution apparatus 1 determines in s20 that the mail address has not been completed for all the users stored in the user information storage unit 12, the process after s12 is performed on the unprocessed users. Execute.

  Thus, the delay information distribution apparatus 1 is a user who should notify the delay of the train due to the disturbance of the operation schedule occurring at this time, using the passing information of the previous day for each user. Since it is determined whether or not there is a train, it is possible to deliver a delay in the train due to the disturbance of the operation schedule suitable for the user in response to a change in the mode of use of the transportation system by the user. Moreover, since it is not necessary for each user to register the transportation mode of use in advance, the user does not feel bothered. In addition, since the process related to s13 is provided, it is possible to suppress the delivery of an electronic mail unnecessary for the user. For example, it is possible to prevent the delivery of an e-mail notifying a user who enters a station around 9:00 am of a train delay caused by an operation schedule disorder that occurred around 6:00 am. In addition, since the delay information distribution apparatus 1 executes the processing related to s5 to s8, when the delay of the train due to the disturbance of the operation schedule that occurred around 6:00 am continues until this user's usage time zone. Even if there is, it is possible to notify the train delay due to the disturbance of the schedule at an appropriate timing. Furthermore, since the process related to s16 is provided, it is possible to more reliably suppress the delivery of an electronic mail unnecessary for the user.

  In the above description, it is determined whether the user should be notified of the delay of the train due to the disturbance of the operation schedule occurring at this time, using the passage information on the previous day of the user. It is good also as a structure which determines whether it is a user who should notify the delay of the train by the disorder | damage | failure of the operation schedule which has generate | occur | produced at this time using the passage information for the previous three days. Specifically, the passage information distribution process shown in FIGS. 8 and 9 may be executed. In FIG. 8, the same processes as those in FIG. 6 are denoted by the same step numbers. Moreover, although the process concerning s21-s24 shown in FIG. 9 is substantially the same as the process concerning s12-s16 mentioned above, the passage information used for determination is not the passage information of the previous day but the passage information of two days ago. Is different. 9 is also substantially the same as the process related to s12 to s16 described above, but the passage information used for the determination is not the previous day passage information but the passage information three days ago. Is different. That is, by performing the processing shown in FIG. 8 and FIG. 9, the user who should notify the delay of the train due to the disturbance of the operation schedule occurring at this time using the passage information for the last three days. It can be determined whether or not. As a result, for example, since the previous day and the day before the previous day were holidays, the delay information can be properly distributed even to users whose transportation mode is different from usual.

  Further, the above-described processing related to s12 to s16 may be performed using the passage information of the same day of the week before. In this way, the delay information can be properly distributed to the user whose transportation mode changes with the day of the week.

  Furthermore, as shown in FIG. 10, if the last passage information of the day is participation (s31), and the participating station is a user included in a delay section in which a delay occurs due to operation failure (s32), It is good also as a structure which performs the process after s16. If comprised in this way, the delay of the train by disturbance of a service schedule can also be notified according to a user's action of the day.

  In addition, you may enable it for a user to register beforehand the time slot | zone which notifies the delay of a train by disorder of an operation schedule, a day of the week, etc.

It is the schematic which shows the delay information delivery system to which the delay information delivery apparatus is applied. It is a block diagram which shows the structure of the principal part of a delay information delivery apparatus. It is a figure which shows the user information which a user information storage part memorize | stores. It is a figure which shows the passage information which a passage information storage part memorize | stores. It is a flowchart which shows operation | movement of a delay information delivery apparatus. It is a flowchart which shows a delay information delivery process. It is a figure which shows the example of a display screen of the email delivered to the user's mobile phone. It is a flowchart which shows the delay information delivery process concerning another embodiment. It is a flowchart which shows the delay information delivery process concerning another embodiment. It is a flowchart which shows the delay information delivery process concerning another embodiment.

Explanation of symbols

1-delay information distribution apparatus 2-mobile phone 11-control unit 12-user information storage unit 13-passage information storage unit 14-first communication unit 15-second communication unit

Claims (6)

For each user, user information storage means for storing user information in which the contact information of the user is registered;
Ticket identification data that identifies the ticket used in the ticket gate processing and ticket gate processing are performed for users who have been ticket gate processed by an automatic ticket gate installed at the station and entered or exited from the station. Passage information acquisition means for acquiring passage information including the passage time, the use station where the ticket gate processing was performed, and the type of entry / exit of the user at the use station,
Passage information storage means for storing the passage information acquired by the passage information acquisition means;
Utilization using a station where the operation schedule is disturbed using the input delay information indicating the delay of the train due to the disturbance of the operation schedule and the passage information stored in the passage information storage means for each user. User extraction means for estimating and extracting users,
For each user extracted by the user extraction means, a delivery means for delivering a telegram for notifying a train delay based on the inputted delay information to a contact stored in the user information storage means; equipped with a,
The user extraction means extracts a user whose first entry station after the first train in a day is a station where the operation schedule is disturbed in the passage information stored in the passage information storage means. Information distribution device. The user extracting means, first entry time of the first conductive after the day, do not want to extract the user is the time after the set time from the time running this process, according to claim 1 Delay information distribution device. The user extracting means, in passing information the passage information memory means stores, the last train earlier last played station in one day, you extract user is station operation schedule is disturbed, wherein Item 3. The delay information distribution device according to item 1 or 2 . The user extracting means, on the day the disturbance of the current operation schedule occurs, already such extracts user who entered the one of the station, the delay information according to any one of claims 1 to 3 Distribution device. For each user, user information storage means for storing user information in which the contact information of the user is registered;
Ticket identification data that identifies the ticket used in the ticket gate processing and ticket gate processing are performed for users who have been ticket gate processed by an automatic ticket gate installed at the station and entered or exited from the station. Passage information acquisition means for acquiring passage information including the passage time, the use station where the ticket gate processing was performed, and the type of entry / exit of the user at the use station,
Passage information storage means for storing the passage information acquired by the passage information acquisition means;
Utilization using a station where the operation schedule is disturbed using the input delay information indicating the delay of the train due to the disturbance of the operation schedule and the passage information stored in the passage information storage means for each user. User extraction means for estimating and extracting users,
For each user extracted by the user extraction means, a delivery means for delivering a telegram for notifying a train delay based on the inputted delay information to a contact stored in the user information storage means; With
The user extraction means extracts delay information in the passage information stored in the passage information storage means to extract a user whose last participating station before the last train in a day is a station where the operation schedule is disturbed. Distribution device. For each user, user information storage means for storing user information in which the contact information of the user is registered;
Ticket identification data that identifies the ticket used in the ticket gate processing and ticket gate processing are performed for users who have been ticket gate processed by an automatic ticket gate installed at the station and entered or exited from the station. Passage information acquisition means for acquiring passage information including the passage time, the use station where the ticket gate processing was performed, and the type of entry / exit of the user at the use station,
Passage information storage means for storing the passage information acquired by the passage information acquisition means;
Utilization using a station where the operation schedule is disturbed using the input delay information indicating the delay of the train due to the disturbance of the operation schedule and the passage information stored in the passage information storage means for each user. User extraction means for estimating and extracting users,
For each user extracted by the user extraction means, a delivery means for delivering a telegram for notifying a train delay based on the inputted delay information to a contact stored in the user information storage means; With
The said user extraction means is a delay information delivery apparatus which does not extract the user who has already entered into one of the stations on the day when the disturbance of the current operation schedule occurs.

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