JP5176705B2 - Automatic transaction equipment - Google Patents

Description

  The present invention relates to an automatic transaction apparatus such as an automatic teller machine or an automatic teller machine that displays an operation guidance for a customer and performs a transaction.

In general, guidance for conducting a transaction using an automatic transaction apparatus is displayed on an operation unit including a transparent touch panel and a liquid crystal display. And in order to guide | operate a customer's operation, the technique which provided the display board in the vicinity of each apparatus to operate, and made the illumination of the display board of the apparatus which a customer should operate next is disclosed ( For example, see Patent Document 1).
JP 2006-39929 A

  However, in the conventional customer guidance method of the automatic transaction apparatus, first, it is necessary to move the line of sight to the device to be operated after looking at the display on which the guidance is displayed, and each device cannot be operated smoothly. There was a problem.

  The present invention employs the following configuration in order to solve the above-described problems. That is, an automatic transaction apparatus that performs transactions in accordance with guidance includes an area in which guidance can be displayed in the vicinity of each device to be operated, and a display control unit that displays guidance in the area by a projector.

  According to the automatic transaction apparatus of the present invention, in the automatic transaction apparatus that performs transactions in accordance with the guidance, the automatic transaction apparatus includes an area that can display the guidance in the vicinity of each device to be operated, and a display control unit that displays the guidance in the area by the projector is provided. Therefore, it is possible to check the device to be operated and the operation method without moving the line of sight, and to operate each device smoothly.

  Embodiments of the present invention will be described below with reference to the drawings. Elements common to the drawings are given the same reference numerals.

(Constitution)
The automatic transaction apparatus according to the embodiment has an appearance as shown in FIG. 1, and includes a banknote deposit / withdrawal port 3, a numeric keypad 4, a card slot 6 and a passbook slot 7.

  The bill deposit / withdrawal port 3 is an opening through which bills are inserted and discharged. The bill deposit / withdrawal port 3 is provided with a shutter which will be described later, and the bill deposit / withdrawal port 3 is opened and closed by driving the shutter.

  The card entrance / exit 6 inserts a card used in the transaction from here, and the card is discharged when the transaction ends. The bankbook entry / exit 7 inserts a bankbook used in the transaction from here, and discharges the bankbook when the transaction ends.

  The banknote deposit / withdrawal port 2 is a portion where a deposited banknote is inserted and a dispensed banknote is discharged. Is provided. The card entry / exit 6 is a part into which a card is inserted or ejected, and a card processing unit 21 (not shown) is provided in the back of the card entrance / exit 6.

  The passbook insertion outlet 7 is a portion into which the passbook is inserted or ejected, and a passbook processing unit 23 which will be described later is provided in the back thereof.

  The numeric keypad 4 is a key for inputting a transaction selection, a personal identification number, a transaction amount, etc. at the time of transaction. Furthermore, in the automatic transaction apparatus 1 of the embodiment, a projector unit 2 is provided on the upper part of the automatic transaction apparatus 1.

  FIG. 2 is a view of the automatic transaction apparatus 1 as viewed from above. As shown in the figure, in the automatic transaction apparatus 1 of the embodiment, display spaces 5a to 5d are provided in the vicinity of each device operated by a customer.

  The display spaces 5a to 5d should be white so that a large amount of reflected light can be obtained so that the customer can easily see the display light, and should be as flat as possible.

(Control system configuration)
Next, as shown in the control system block diagram of FIG. 3, the configuration of the control system of the automatic transaction apparatus according to the embodiment includes the main control unit 20 that controls each unit to be described later, the above-described numeric keypad, cash card, and the like. A card processing unit 21 that performs read / write of recorded information, a voice guide unit 22 that outputs operation guidance, etc., a read / write of the magnetic stripe of the passbook and a passbook processing unit 23 that controls printing on the passbook, and prints out transaction details The bill slip processing unit 24, the bill processing unit 25 that performs banknote deposit and withdrawal control, and the display control unit 30 that performs display control of the projector unit.

  Furthermore, it has a power supply unit 27 that supplies power to each unit, a memory unit 28 as a storage unit of the main control unit 20, and an interface unit 29 that controls an interface with a host computer (not shown).

  In FIG. 3, the display control unit 30 and the projector unit 2 are connected by wire, but display data is transmitted to the projector unit 2 wirelessly and displayed on the display space 5 of the automatic transaction apparatus 1. It may be.

(Operation)
With the above configuration, the automatic transaction apparatus according to the embodiment operates as follows. This operation will be described below with reference to the operation explanatory diagram of the automatic transaction apparatus of the embodiment of FIGS. 4 to 10 as an example of the operation when withdrawing cash 30,000 yen using a card and a passbook.

  First, when the customer approaches the automatic transaction apparatus 1, the proximity of the customer is detected by a proximity sensor (not shown), and the projector unit 2 installed on the top of the automatic transaction apparatus 1 such as a ceiling, as shown in FIG. In the display space 5b near the card insertion slot 6, “Please come and insert the card.” Is displayed.

  When the customer inserts a card into the card insertion slot 6 according to this display, the projector unit 2 puts the bankbook in this direction in the display space 5a near the bankbook insertion slot 7, as shown in FIG. "And an arrow.

  According to this display, when the customer inserts the passbook into the passbook insertion slot 7 and the passbook entry is completed, as shown in FIG. 6, the projector unit 2 displays “Transaction” in the display space 5d on the left side of the numeric keypad unit 4. Please select. ”Is displayed.

  When the customer presses the “withdraw” button in accordance with this display, the projector unit 2 “enters the PIN number” in the display space 5d on the left side of the numeric keypad unit 4 as shown in FIG. Is displayed.

  According to this display, when the customer inputs a password using the numeric keypad 4, the projector unit 2 “inputs the amount” into the display space 5d on the left side of the numeric keypad 8, as shown in FIG. Is displayed.

  When the customer presses “3”, “ten thousand”, and “yen” with the numeric keypad 4 according to this display, the projector unit 2 displays the display space 5c near the banknote outlet 3 as shown in FIG. The message “Please take banknotes” is displayed, the customer takes out 30,000 yen banknotes from the banknote outlet 3, and the process is terminated.

  In the description of the above embodiment, it is difficult for a low-sighted customer or a blind customer to operate, so it is indicated in braille that the automatic transaction apparatus is a device that is displayed by a projector. It is good. Alternatively, the guidance of the device is described in braille in each of the display spaces 5a to 5d, and it is preferable that the voice guidance unit 22 guides in detail by voice guidance. In this case, since the display light from the projector 2 is diffusely reflected by Braille and is difficult to see, it is preferable to shift the display location from the projector 2 and the Braille area.

(Effect of Example)
As described above in detail, according to the automatic transaction apparatus of the embodiment, in the automatic transaction apparatus that performs transactions according to the guidance, the automatic transaction apparatus includes an area in which guidance can be displayed in the vicinity of each device to be operated, and the projector provides guidance to the area. Since the display control unit for displaying is provided, the device to be operated and the operation method thereof can be confirmed without moving the line of sight greatly, and each device can be operated smoothly.

<< Other modifications >>
In the above description, the projector unit 2 is provided on the ceiling or the like. However, instead of the ceiling or the like, the projector holding unit 10 in which the upper part of the casing of the automatic transaction apparatus 1 is extended as shown in FIG. You may make it do.

  In the above description, an example of one projector and one automatic transaction apparatus has been described. However, in the case of a corner where a plurality of automatic transaction apparatuses are installed, a projector is installed on the ceiling of the installation corner. It is possible to provide a guidance image for each automatic transaction apparatus, or to install a projector on the ceiling or the like and display guidance images for a plurality of automatic transaction apparatuses. You may control to switch and display.

  In the above description, the projector unit 2 has been described to display guidance in the display areas 5a to 5d in the vicinity of the device that the customer should operate. Even better.

  Further, in the above description, the reflection type projector has been described to display on each display area 5a to 5d of the automatic transaction apparatus 1. However, each display area 5a to 5d is a transmission type, and the transmission type projector uses the automatic transaction apparatus. The guidance may be displayed from the lower side.

  Further, in the above description, an example of displaying on an automatic transaction apparatus by a two-dimensional projector has been shown.

  As described above, the present invention can be widely used for automatic transaction apparatuses such as an automatic teller machine and an automatic teller machine that perform guidance display to customers and perform transactions.

It is a general-view figure of the automatic transaction apparatus of an Example. It is a top view of the automatic transaction apparatus of an Example. It is a control system block diagram of the automatic transaction apparatus of an Example. It is operation | movement explanatory drawing of the automatic transaction apparatus of an Example. It is operation | movement explanatory drawing of the automatic transaction apparatus of an Example. It is operation | movement explanatory drawing of the automatic transaction apparatus of an Example. It is operation | movement explanatory drawing of the automatic transaction apparatus of an Example. It is operation | movement explanatory drawing of the automatic transaction apparatus of an Example. It is operation | movement explanatory drawing of the automatic transaction apparatus of an Example. It is explanatory drawing of the modification of the automatic transaction apparatus of an Example.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Automatic transaction apparatus 2 Projector part 3 Bill acquisition port 4 Numeric keypad 6 Card entry / exit 7 Passbook entry / exit 5, 5a-5d Display space 20 Main control part 30 Display control part

Claims (4)

In an automatic transaction device that performs transactions according to the guidance,
Near each medium inlet and outlet provided in the device, comprising an area capable of displaying guidance for each of the medium inlet and outlet, by the projector, the each area, a medium is inserted into the medium inlet and outlet, corresponding to the area An automatic transaction apparatus comprising a display control unit for displaying guidance for guiding an operation . The automatic transaction apparatus according to claim 1, wherein the display control unit displays the guidance by changing the area in accordance with a change in a medium entry / exit to be operated. The display control unit displays guidance for the operated medium entry / exit in the area corresponding to the previously operated medium entry / exit, and then displays the guidance in the area corresponding to another medium entry / exit to be operated next. 3. The automatic transaction apparatus according to claim 2, wherein the display is switched so as to display the guidance of the medium entry / exit to be operated. 4. The automatic transaction apparatus according to claim 3, wherein the guidance includes an arrow indicating a direction in which a medium is inserted into a medium entry / exit to be operated.

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