JP5205328B2 - Product sales processing system, product sales processing device and program - Google Patents

Description

The present invention relates to a merchandise sales processing system , a merchandise sales processing apparatus, and a program for registering information on merchandise that a customer intends to purchase and transacting the registered merchandise.

  Merchandise sales processing devices such as electronic cash registers and POS terminals installed in stores such as supermarkets are equipped with a scanner for reading the merchandise code attached to the merchandise, and the merchandise name and price of the merchandise read by this scanner Such information is taken in from a host POS server, and a transaction with a customer is performed based on the taken-in information.

  In many cases, a customer who wants to purchase a product considers a product he / she wants to purchase before going to the store, and goes to the store after shopping to study. However, when there are a large number of products, you may forget to purchase the products you have considered, and you may notice them when you return home.

  In order to prevent such forgetting to buy, the terminal is provided in the shopping cart in the store, the shopping list information is acquired from the record of the customer, and the acquired information is displayed on the display screen of the terminal. There is a shopping support system (for example, Patent Document 1)

  In the case where a terminal is provided in a cart and a shopping list is displayed as described above, it is necessary to provide a dedicated terminal for each cart, which causes a problem of a significant increase in cost. In particular, since a large store has a large number of carts, it is a heavy burden on the store including maintenance management such as inspection and repair.

  In a small store without a cart like a convenience store, the terminal cannot be attached to the shopping basket, and the system itself is difficult to adopt.

In view of the above circumstances, an object of the present invention is to provide a merchandise sales processing system , a merchandise sales processing apparatus, and a program capable of preventing a customer from forgetting to buy without requiring a cart or a dedicated terminal. .

The merchandise sales processing system of the invention according to claim 1 is an input means for inputting information of merchandise that a customer desires to purchase, a storage means for storing information of merchandise input by the input means for each customer, and this An information processing apparatus having output means for outputting information about the product stored in the storage means; a receipt issuing unit for issuing a receipt; an acquisition means for acquiring information about the product output from the output means of the information processing apparatus; Of the product information acquired by the acquisition means, detection means for detecting information on a product not included in the actually traded product, and a receipt for issuing the transaction content of the actually traded product in the receipt issuing unit first printing means for printing the print area is printed in the second print area of the receipt of the information items detected by the detecting means as a non-purchase information, commodity information processing with Comprising apparatus and, a.

According to the merchandise sales processing system , merchandise sales processing apparatus, and program of the present invention, it is possible to prevent a customer from forgetting to purchase without requiring a cart or a dedicated terminal.

The figure which shows the structure of one Embodiment of this invention. The block diagram of the store homepage server in one Embodiment. The block diagram of the POS terminal in one Embodiment. The flowchart for demonstrating the process of the store homepage server in FIG. 2, and a POS server. The figure which shows the screen for registration of the store homepage server in FIG. The figure which shows the state which the customer input information on the registration screen of FIG. The flowchart for demonstrating the process of the POS terminal and POS server in FIG. The figure which shows the receipt issued at the POS terminal in FIG.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
As shown in FIG. 1, a POS server 2 is installed in a store 1, and a LAN (local area network) 3 is connected to the POS server 2. A plurality of merchandise sales processing devices such as POS (Point Of Sales) terminals 4 installed at a plurality of cash register counters in the store are connected to the LAN 3 and a store homepage server 5 is connected.

  As shown in FIG. 2, the store homepage server 5 includes a control unit 20, a program storage ROM 21, an information storage RAM 22, a hard disk drive (HDD) 23 storing a large amount of information, a display unit 24, and an operation unit 25. And a network interface 26 and the like, and is installed for a homepage browsing service for store advertisement.

  As shown in FIG. 3, each POS terminal 4 includes a CPU 30, a chip set 31, and a microcomputer 32, and a hard disk drive (HDD) 33, firmware memory 34, and backup memory 35 connected to the microcomputer 32. A barcode scanner 36, a keyboard 37, a customer display 38, an I / O port 39, a card reader 42, an operator display 43, an electronic journal 44, and a receipt issuing unit 45. A mode switch 40 and a drawer opening device 41 connected to each other. The hard disk drive 33 stores an operating system (OS) and application programs necessary for the operation of the microcomputer 32. The firmware memory 34 stores so-called firmware which is a control program necessary for the processing of the microcomputer 32. The receipt issuing unit 45 issues a receipt relating to the product transaction.

  On the other hand, the store homepage server 5 constitutes an information processing apparatus together with the POS server 2 in cooperation with the POS server 2 based on transmission / reception of information via the network interface 26. As a main function of this information processing apparatus, the control unit 20 of the store homepage server 5 has the following means (1) to (4).

  (1) Transmission / reception of information to / from the POS server 2 is performed via the network interface 26, and transmission / reception of information to / from the communication terminal 12 such as an external device such as the personal computer 11 or a cellular phone is performed. Communication control means for performing the communication via the communication network 10 connected to H.26.

  (2) An input means for inputting information on a product (purchased product) that the customer desires to purchase in response to communication access from the customer's personal computer 11 or communication terminal 12. Specifically, communication access from the personal computer 11 or the communication terminal 12 is received on a store promotion homepage, and information input of a product that the customer desires to purchase is received on the registration screen of the homepage.

  (3) Storage means for storing (registering) in the POS server 2 product information (to be described later purchase item list file) input by the input means for each customer.

  (4) Output means for outputting the product information stored in the storage means to each POS terminal 4 in response to a request from each POS terminal 4.

On the other hand, the microcomputer 32 of each POS terminal 4 has the following means (11) to (17) as main functions based on cooperation with the POS server 2.
(11) Transaction processing means that scans and registers information on products that the customer brings to the cashier counter and performs transaction processing on the registered products.

  (12) When a customer's member card (also referred to as a point card) is read by the card reader 42, the POS server 2 is inquired for the presence of a planned purchase item list file corresponding to the member number included in the read content. Search means to search.

  (13) First issuing means for issuing a receipt on which the contents of the transaction are printed by the receipt issuing unit 45 if there is no purchase planned item list file corresponding to the membership number as a result of the search.

  (14) Acquiring means for acquiring, from the POS server 2, the POS terminal 4 if the purchase planned product list file corresponding to the membership number is found by the search.

  (15) Collation means for collating the contents of the acquired planned purchase item list file with each product actually processed.

  (16) Detection means for detecting a product that is not included in a product actually traded among products registered in advance as a product desired to be purchased, that is, a so-called unpurchased product.

  (17) Second issuing means for issuing a receipt in a form in which the detected product information is printed together with the contents of the transaction at the receipt issuing unit 45.

  Next, the operation will be described. First, pre-registration of a product by a customer will be described with reference to the flowchart of FIG.

  Before going to the store, the customer accesses the homepage of the store homepage server 5 using the personal computer 11 or the communication terminal 12, enters the member number on the homepage and proceeds to the member page dedicated to the customer, and pre-registers there. Specify the mode.

  When the pre-registration mode is designated (YES in step 101), a registration screen having a member number column 201, a name column 202, and a planned purchase item list column 203 is displayed as shown in FIG. The customer considers the product he / she wants to purchase, and inputs a unique name (for example, a registered trademark name) or a general name of the product he / she decides to purchase into the purchase planned product list field 203. If you know the identification information (barcode number) or manufacturer name of the item you have decided to purchase, you can also enter it. When a barcode number is input, the manufacturer name and unique name of the product corresponding to the barcode number are read from the PLU master file of the POS server 2 and automatically input.

  FIG. 6 shows an example in which information is actually input in the purchase planned item list field 203. That is, in the first row 211 and the second row 212, the barcode number, manufacturer name, and unique name are input. In the third line 213 and the fourth line 214, a manufacturer name and a unique name are input. In the fifth line 215 and the sixth line 216, only general names such as toothbrush and tissue are input.

  When the customer completes the input of all the products he / she wishes to purchase, the customer confirms the registration screen and logs off from the member-dedicated page. At this time, along with the confirmation of the registration screen, a planned purchase item list file based on the content of the confirmed registration screen is generated and registered in the storage means of the POS server 2 in a form associated with the membership number. (Step 102). When the registration screen is determined, the registration screen can be printed and left at hand.

  Next, processing of the POS server 2 and the POS terminal 4 will be described with reference to the flowchart of FIG.

  The customer who has completed the pre-registration of the product goes to the store at a convenient time, puts the product to be purchased in the shopping basket, and brings it to the register counter. The operator of the checkout counter scans the bar code described on the label of the brought-in product with the bar code scanner 36 of the POS terminal 4.

  When the barcode is scanned (YES in step 301), the product information corresponding to the scanned barcode is read from the PLU master file of the POS server 2, and the read product information is stored in the hard disk drive 33 of the POS terminal 4. It is registered (step 302). When the subtotal key of the POS terminal 4 is operated (YES in step 303), calculation processing such as total amount and change based on the registered product information is executed (step 304). At this time, if a customer presents a membership card (also referred to as a point card) and the membership card is read by the card reader 42 (YES in step 305), the purchase plan corresponding to the membership number included in the read content is displayed. The presence or absence of the product list file is inquired and searched by the POS server 2 (step 306).

  If there is no list of items to be purchased corresponding to the member number (NO in step 307), the transaction details (date, member number, member name, name / unit price of each product traded, the above total amount, change above, change to the member) A receipt printed with the given points and the name of the person in charge at the store is issued (step 311).

  If there is a planned purchase item list file corresponding to the member number (YES in step 307), the POS terminal 4 acquires the planned purchase item list file (step 308). The contents of the acquired planned purchase item list file and each traded product are collated (step 309), and the merchandise that the customer desires to purchase is not included in the actually traded product. A so-called unpurchased product is detected (step 310).

  At the time of collation here, when a barcode number is included in the planned purchase item list file, the barcode number and the scanned barcode number of the traded product are collated. When the barcode number is not included in the planned purchase item list file, either the unique name or the general name in the planned purchase item list file is compared with the product name of the transaction content.

  When an unpurchased product is actually detected, as shown in FIG. 8, information on the unpurchased product is printed on the receipt together with the transaction content (step 311). The receipt shown in FIG. 8 has a transaction area print area 301 and an unpurchased product information print area 302 below the transaction area print area 301. Further, as the unpurchased product information printed in the unpurchased product information print area 302, when the unique names of the unpurchased products are known, the unpurchased product list information in which the unique names are arranged. 311 and purchase confirmation list information 312 in which the general names are arranged when only the general names of unpurchased items are known.

  The customer who receives this receipt can understand the contents of the transaction, and can accurately grasp whether there is a product forgot to buy, and if so, what the product is. If you forget to buy, you can return to the sales floor immediately and buy the product.

  For the customer, the forgetting to buy can be immediately grasped at the time of liquidation at the store, so that the forgetting to buy can be surely prevented. For stores, it is necessary to use specially-equipped devices such as carts and dedicated terminals because they use website browsing services that are already installed, and only print information on unpurchased items on existing receipts. As a result, service to customers can be improved without requiring extra costs and maintenance management.

  In the above-described embodiment, the planned purchase item list file in the POS server 2 may be deleted when printing of unpurchased product information on the receipt is completed, or it is left as it is so that it can be used next time. You may leave. As the unpurchased product information, the unique name or general name of the product is printed, but in addition to this, identification information (barcode number) may be printed. The case where the membership number is read from the customer's membership card has been described as an example. However, if the customer forgets the membership card and does not have it, the operator can listen to the membership number from the customer and enter it. is there. It is also possible to have a customer present personal information such as a telephone number or name, and search for a membership number by keying it. The printing position of unpurchased product information on the receipt can be appropriately selected according to the form of the receipt to be used.

In the above embodiment, the store homepage server 5 and the POS server 2 are used to input information on a product that a customer desires to purchase, store (register) the input information, and output the stored information. However, the information processing apparatus may be configured to use at least one of the store homepage server 5 and the POS server 2.
In addition, the present invention is not limited to the above embodiment, and various modifications can be made without departing from the scope of the invention.

  DESCRIPTION OF SYMBOLS 1 ... Store, 2 ... POS server, 3 ... LAN, 4 ... POS terminal, 5 ... Store homepage server, 11 ... Personal computer, 12 ... Communication terminal, 20 ... Control part, 30 ... CPU, 32 ... Microcomputer, 45 ... Receipt issuing department

JP 2007-272535 A

Claims (3)

Input means for inputting information on products desired to be purchased by the customer, storage means for storing information on products input by the input means for each customer, and output for outputting information on products stored in the storage means An information processing apparatus having means;
A receipt issuing unit that issues a receipt, an acquisition unit that acquires information on a product output from the output unit of the information processing apparatus, and information on a product that is acquired by the acquisition unit is not included in the actually traded product Detection means for detecting product information, and transaction information of the actually traded product is printed in a first print area of a receipt issued by the receipt issuing unit, and information on the product detected by the detection means is unpurchased product information A product information processing apparatus having printing means for printing on the second printing area of the receipt as
A product sales processing system comprising: In the merchandise sales processing device that performs merchandise transaction processing and issues receipts,
An acquisition means for acquiring information on a product that the customer wishes to purchase;
Among the product information acquired by the acquisition unit, a detection unit that detects information on a product that is not included in the actually traded product,
The transaction content of the actually traded product is printed in the first print area of the receipt issued by the receipt issuing unit, and the product information detected by the detection means is recorded in the second print area of the receipt as unpurchased product information. Printing means for printing;
A product sales processing apparatus comprising: To a computer having a receipt issuing unit that issues receipts,
An acquisition function to acquire information about the product that the customer wants to purchase,
Among the product information acquired by this acquisition means, a detection function for detecting information on products that are not included in the actually traded products,
A printing function for printing the transaction content of the actually traded product in the first print area of the receipt, and printing the product information detected by the detection means in the second print area of the receipt as unpurchased product information ;
A program characterized by realizing.

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