JP5215542B2 - Processing process management system in collection center - Google Patents

Description

  The present invention relates to a process management system in a collection / delivery center, and in particular, in a cash collection / delivery business performed by a guarded transport (guard) company, a non-contact type IC tag is attached to a cash storage container (for example, a cash cassette) to be collected and delivered, The present invention relates to a process management system in a collection / delivery center that manages process history by reading / writing process status information with respect to an IC tag in each process in the collection / delivery center.

In recent years, with regard to the management of ATMs (Automatic Tellers Machines) installed in and outside financial institutions of financial institutions and cash processing machines for sales proceeds, customer deposits and collection of sales proceeds, cash processing machine changes Outsourcing that outsources the preparation of the company to the outside is becoming more common. Generally, it is entrusted to a cash transport company, a guard transporter (guard), who manages everything from cash transport, fund management, management of human and equipment costs for operations, and collection and collection operations. (See Patent Document 1).
Among these, cash collection and delivery operations must be carried out particularly accurately and efficiently. For cash collection and delivery operations, the cash processing center (hereinafter referred to as cash) collects cash cassettes from cash processing machines installed at each store, performs counting, and creates a change reserve for business the following day. It is called the center.) After the cash is settled at the cash center, and then the change cash reserve is efficiently loaded into the collected cash cassette (see Patent Document 2), it is shipped from the cash center and installed again at each store. It has become a general business flow to set in a cash processing machine.
JP-A-9-16691 Japanese Patent No. 2608147

However, since the cash center processes thousands or more cash cassettes collected from a plurality of stores, it is very difficult to manage. In other words, cash cassette processing is divided into several steps, but the processing status (whether or not it has been processed, etc.) at each step cannot be grasped, so even if the cash cassette is sent to the next step, it is really processed. There is a problem that I do not know if it is okay. There is also a problem that it is impossible to grasp in real time how many cash cassettes exist in which process. Furthermore, there is a problem that even if the cash cassette is left untreated, it is difficult to notice. Conventionally, since the process management of processing has been performed manually (checking is performed by filling in paper), it has been difficult to solve the above problems.
Thus, there is a demand for efficient cash cassette processing operations and strict management of cash cassettes in cash centers, and the present invention has been made in view of such problems, and is not limited to cash centers as described above, but is collected. The purpose of the present invention is to provide a processing process management system in a collection / delivery center for managing cash storage containers in a rigorous and efficient manner while improving the efficiency of processing in the collection / delivery center of cash storage containers to be delivered. .

The present invention relates to a collection / delivery center that performs process management of a plurality of processes of a cash storage container carried into or out of the collection / delivery center based on storage container management information stored in a storage medium attached to the cash storage container. Regarding the internal process management system, the above object of the present invention is
A writing unit that writes predetermined storage container management information for each process to the storage medium attached to the cash storage container, and a reading unit that reads the storage container management information written in the storage unit The storage container management information is written every time one process step is completed, and includes at least process status information indicating that the process is completed, and is read at the start of the one process step. Only when the process status information included in the storage container management information is the process status information of the processing process immediately before the one processing process, rewriting to the process status information of the one processing process is permitted. when one of controlling such a process status information read out at the time of the start is not the process status information of the immediately preceding process step Has skipped the previous process step, or is regarded as the previous process is not completed, distribution center in process management system characterized by further comprising a process control means adapted to that effect notification Achieved by:

  The object of the present invention is further provided with a process management server connected to a database for storing the storage container management information read for each processing process, and each cash storage container process for each processing process. This is achieved more effectively by the processing process management system in the collection / delivery center characterized by managing the history of status information.

Since the process status information of the cash storage container is updated in each process, it becomes possible to manage the cash storage container strictly and smoothly by managing the operation management of the cash storage container processing process and the process omission.
Further, by managing with the management server, it is possible to manage the entire process (ascertain the staying state), and if the cash storage container is left unattended, a warning or the like can be issued and strict management can be performed.

  In the process management system in the collection and delivery center according to the present invention, at the start of processing of a certain process, the process status information written in the storage medium attached to the cash storage container is the process status information immediately before the process. If it is not correct, it cannot be rewritten to the process status information of the relevant process, so that it cannot proceed to the next process. That is, even if the process status information is the previous process status information due to carelessness of the worker (that is, the previous process may be skipped or the process may not be completed). Even if the process is started without noticing it, the process is stopped when the process status information is rewritten after the process is completed, so that the process cannot proceed to the next process. In this way, process management without leakage is possible.

Hereinafter, a processing process management system in a collection / delivery center according to the present invention will be described in detail with reference to the drawings. In this embodiment, a case where the collection / delivery center is the cash center, the cash storage container is the cash cassette, and the storage medium attached to the cash cassette is a non-contact type IC tag will be described as an example.
FIG. 1 shows an example of an embodiment of a processing process management system in a collection / delivery center according to the present invention. For each processing process, an IC tag reader / writer 1, reading / writing control of the reader / writer 1, and IC tags are used. There is provided a management personal computer 2 that functions to send the read data to a management server 4 that controls the whole via a local LAN 3 provided in the cash center.
Specific examples of the “process management means” in claim 1 of the claims include, for example, a management personal computer 2 storing a predetermined control program, and a dedicated board (dedicated board) incorporated in the reader / writer 1. (This is controlled by a program.) Here, a case where control is performed by the management personal computer 2 is taken as an example.
A database 5 is connected to the management server 4, and cassette management information for all cash cassettes managed by the cash center is stored.

Hereinafter, based on the flowchart shown in FIG. 2, the flow of the process in the process management system in the collection center according to the present invention will be described.
First, in the cash center, based on the change preparation information of the denomination contacted by some method (not particularly mentioned because it is not directly related to the invention of the present application) from each store that is a customer who has a consignment contract, A change reserve for each store is created. The system described in Patent Document 2 can be used to create a change reserve. As a result, the necessary amount of money is divided into banknotes and coins, prepared, put into a predetermined tray, and sent to the next shipping preparation process. At this time, store information (and information such as delivery route) is written and a printed container tag (also using a non-contact type IC tag) is created at the same time and put in the tray together with cash. (At this time, the process status information of the container tag is rewritten to “1”). In addition, since there are two types of cash cassettes for putting cash into the store, one for banknotes and one for coins, it is necessary to carry two cassettes at a time for one store, so that two cash cassettes are combined into one. Prepare an outer box called “container”. The container tag refers to an IC tag attached to this container.

  In the exit preparation processing step (step S1), as shown in FIG. 3, the change reserve for each store placed in the tray is packed in an empty banknote cassette and a coin cassette, and the cassette type = banknote , Denomination and number of coins are stored, and for the coin cassette, after the cassette type = coin, denomination and number of sheets are stored, two cash cassettes (for bills and coins) are put together in one container. Then, a container tag (printed in the tray together) pre-printed and data input is attached to the container. FIG. 4 is a diagram showing a state where two cash cassettes are put in a container and a container tag is attached to the container. Store name and delivery route data are written in the container tag, and the store name and delivery route are printed on the surface of the container tag. This printing is preferably performed by a method such as thermal printing so that it can be rewritten.

In addition, a cassette tag (using a non-contact type IC tag) is attached to the cash cassette. As shown in FIG. 5, identification information unique to the cassette that has already been written (cassette ID: serial number, for example) In addition to cassette type (banknote / coin), denomination and money amount information, delivery destination store information (store name, location) and delivery route, type of cash processor loaded with cash cassette, processing date, processing time Cassette management information including process status information is written. The cassette ID cannot be erased. This is because a cassette ID is required to manage which cassette is currently located. Other information can be rewritten because the cassette is reused.
Writing store information and delivery route information, time, date, process status information, etc. to the cassette tag is performed in a state of being put in a container.
That is, as shown in FIG. 3, the reader / writer is connected to the store through the antenna from the container tag attached to the side of the container (two cash cassettes are contained) placed on the work table. Information and delivery route data are read and written to the cassette tag in the container.
FIG. 6 shows a processing flow in the management personal computer 2 that controls this writing. This flow is peculiar to the shipping preparation process. This is because the store information and the delivery route are written to the cassette tag only in the first step.
Based on FIG. 6, the process management in the delivery preparation process is demonstrated. First, in a state where two cash cassettes are stored, process status information, store information, and delivery route information are read from the container tag (step S61). If the read process status information is “1”, it is normal. Next, the process status information is read from the cassette tag (step S62). If the read process status information is “4” (information indicating that the “payment process” described later has been completed), this means that the checkout process process has been completed normally. Clear the store information and delivery route information read from the container tag in step S61 (step S63). Next, the process status information of the cassette tag is rewritten to “1” (step S64). Finally, the cassette management information (see FIG. 5) in the cassette tag is transmitted to the server (step S65), and the process ends. Note that the processing date and time information is updated to the latest information when transmitted to the server.
On the other hand, if the process status information read in step S61 or S62 is not predetermined, it means that the immediately preceding process is not completed normally, and the management personal computer 2 displays an error (step S66). (If necessary, you may make a sound.)
In this case, the cash cassette is taken out of the container, the cash inside is taken out, refilled into another cash cassette, put into the same container again, and the above processing is performed.
The containers that have been processed are collected for each delivery route, placed on a pallet, etc., and sent to the next shipping process step (step S2). In addition, when stacking for each delivery route in a lump, humans visually check and confirm the delivery route printed on the container tag.

The unloading process is performed to collectively check whether a collection of containers grouped for each delivery route is composed of the same route or whether the planned number of deliveries is available. (Of course, it can be confirmed visually).
As shown in FIG. 7, by passing a plurality of containers placed on one pallet between the left and right gate antennas, the data of all the container tags are collectively read from both the left and right sides.
The process management process in the management personal computer 2 will be described based on the flowchart of FIG. First, process status information and a delivery route are read from the container tag and cassette tag loaded on the pallet (step S81). If the read process status information is immediately preceding, the process status information of the container tag and the cassette tag is rewritten with the process status information of the process (in this case, “2”) (step S82). Next, the process status information and the processing date / time of the cassette tag are associated with the cassette ID and sent to the management server 4 (step S83).
When the delivery routes for all containers on a pallet are read in this way, an error will be displayed if there are even one with a different route or an insufficient number for the plan. Therefore (step S84), the necessary measures are taken. If the delivery route is different, it can be understood by visually observing the container tag, so the processing is easy. In addition, if the process status information includes information that is not the previous process, an error is displayed. Therefore, a measure is taken to return to the previous process.
FIG. 9 is a block diagram of the shipping process.

  The next on-vehicle confirmation process (step S3) reads the process status information and the delivery route of the container tag at a time when loading on the truck according to the delivery route, and all the containers of one aggregate are the delivery route of the truck. This is done in order to check if it matches with that just in case. Although the processing flow is the same as that in FIG. 8, it is not necessary to rewrite the process status information because it is a confirmation for loading in a truck (steps S82 and S83 may be omitted). However, since it is impossible to deny the possibility that a container that has not passed through the previous shipping process will be mixed in, it is necessary to check the process status information.

  After that, the cash cassette delivered to each store by truck is set in a cash processor in the store, and instead, the cash cassette containing the sales of the day is put in an empty container and brought home. At that time, in the store, the data (date, time) of the cassette tag of the cash cassette to be collected is rewritten to the date of the day. As a method, it is conceivable to use a cash processor of the store or a reader / writer installed in the store (step S4).

The next warehousing process (step S5) is a registration process for warehousing the brought-in container (with two cassettes inside) at the cash center. As shown in FIG. 10, when unloading the container from the truck, the container is placed on the work table, and the data of one container tag and two cassette tags is read while the cash cassette is still in the container. When it is confirmed that the status information is “2”, the process status information “3” is rewritten.
The processing in the management personal computer 2 is performed according to the flow of FIG. In addition, since the number of cash cassettes for each delivery route scheduled for one truck to take home is managed in advance by the management server 4, the excess or deficiency is also checked. In this way, all the cash cassettes received are registered in the database 5 of the management server 4. Here, the date and time of receipt and process status information are updated.

The next checkout process (step S6) is a process of taking out cash from the cash cassette that has been processed, counting the cash, and associating the amount with the store information and registering it in the database 5 of the management server 4. is there. This amount will be transferred to the store account at a later date. FIG. 11 is a diagram showing a working state in the checkout process. The processing performed by the management personal computer 2 is the same as that in FIG. 8, but among the information read in step S81, the “delivery route” information is replaced with “store information, date / time information” and applied.
Take out the cash cassette from the container brought into the checkout process, read the store information, date / time information, process status information, etc. from the cassette tag, and confirm that the process status information is "3" (reception processing completed) After that, the contents (cash) of the cash cassette are taken out and counted by a cash processor (money counter). The amount information is sent to the management server 4 in association with the store information and stored in the database 5. If the process status information is not “3”, it is determined that the warehousing process has not been performed, and the process is returned to the previous process.
The tag of the cash cassette for which the checkout process has been completed is rewritten with the process status information “4” (step S82). The process status information and the store information are associated and transmitted to the management server 4 (step S83). When the process status information is written, the empty container and the cash cassette are separated and wait for the next preparation for delivery. At this time, the container tag is extracted and stored separately.

The above process is performed for all the outgoing and incoming cassettes planned for the day. FIG. 12 is an example of a cassette management information table of cash cassettes managed in the database 5 of the management server 4 and shows the process steps that are marked with a circle in the process status history. Since the process status history of the cassette 1 (ID: 0001) is “3”, it means that the warehousing process has been completed. In addition, it can be seen that the cassette 3 (ID: 0003) has completed all the processes and is waiting for preparation for the next delivery (that is, “stock cassette”). Therefore, the next cassette 3 can be used for preparation for delivery. Thus, if the number of cassettes whose process status information is 4 is totaled, the current number of stock cassettes can be known, and by displaying this, the stock display of cash cassettes can be performed.
Further, at the end of the day, if the process status history (FIG. 12) of the management server 4 is confirmed, it can be seen which cash cassette is incomplete, so what should have been processed is not processed. If so, it can be configured that the cash cassette is regarded as being left and a warning is issued. For example, if the warehousing process has been completed as in the case of the cassette 1 but the checkout process has not been processed, there is a possibility that it has been left unattended.

  As mentioned above, although the process management of the cash storage container in the collection center has been described by taking the process management of the cash cassette in the cash center as an example, the present invention is not applied only to the process management of the cash storage container in the collection center. The present invention can also be applied to the management of distribution process at collection centers that handle recyclable distribution items. Further, the cash storage container is not limited to a box-like one such as a cash cassette, and may be a bag-like one, for example.

1 shows an example of an embodiment of a process management system in a collection / delivery center according to the present invention. It is an example of the flowchart which shows the flow of a process in the process management system in a collection / delivery center. It is a figure which shows the work state in the warehousing preparation process process. It is a figure which shows the state by which two cash cassettes were put into the container and the container tag was affixed on the container. It is an example of the cassette management information memorize | stored in the cassette tag. An example of the process management flow in the outgoing preparation process is shown. It is a figure which shows the operation | work state in an evacuation process process. An example of the process management flow in another processing process is shown. It is a block diagram of a delivery process process. It is a figure which shows the work state in a warehousing process. It is a figure which shows the operation | work state in a payment process process. It is an example of the cassette management information table of each cassette managed by the database of the management server.

Explanation of symbols

1 Reader / Writer 2 PC for management (process management means)
3 Local LAN
4 Management server 5 Database

Claims (3)

Processing process management in the collection / delivery center that performs process management of a plurality of processes of the cash storage container carried in / out of the collection / delivery center based on the storage container management information stored in the storage medium attached to the cash storage container A system comprising:
Writing means for writing predetermined storage container management information for each process to the storage medium attached to the cash storage container;
Reading means for reading storage container management information written in the storage means, and
The storage container management information is written every time one processing step is completed, and includes at least process status information indicating that the step has been completed.
Only when the process status information included in the storage container management information read at the start of the one processing process is the process status information of the processing process immediately before the one processing process, the one process While the process status information read at the start is not the process status information of the immediately preceding process step, the immediately preceding process step is skipped while the process status information is controlled to be rewritten. Or a processing process management system in a collection and delivery center, characterized by further comprising process management means for notifying that the previous processing process has not been completed and informing that . The storage container management information is, in addition to the identification information unique to the cash storage container, the process status information, and the unique information of the collection source or delivery destination store, at least,
Delivery route information to the store,
Processing date and time at the collection and delivery center,
The processing process management system in a collection / delivery center according to claim 1, comprising any of the following information.   It further comprises a process management server connected to a database for storing the storage container management information read out for each processing process, and manages the history of the process status information of each cash storage container for each processing process. The processing process management system in the collection / delivery center according to claim 1 or 2.

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